インドのデート

目
次
１． 人の募集・採用・定着
１－１ エンジニアの採用ツール······································ 3
１－２ 脱税を平然と申し出る採用希望者 ····························· 5
１－３ 虚偽の履歴書················································ 7
１－４ 女性採用での人事担当者からの猛反対 ························· 9
１－５ 同郷の者ばかりを採用する人事担当者 ························ 11
１－６ 出身地域ごとのグループ····································· 13
１－７ 優秀なインド人の確保······································· 15
１－８ 人材確保の困難さ··········································· 17
１－９ 転職防止策················································· 21
１－10 従業員の定着政策··········································· 23
２． 賃金・労働時間
２－１ 固定給と変動給············································· 29
２－２ なぜ昇給・昇格しないのか説明を求められる ·················· 31
２－３ 賃金と昇進 －賃上げがなくとも昇進で対応が可能－ ··········· 33
２－４ 新しい賃金制度の導入······································· 35
２－５ 新しい賃金制度の導入が反発を買う ·························· 37
２－６ 訴訟を念頭に置いた人事管理 ································ 39
２－７ 従業員の遅刻と時間感覚····································· 41
３． 能力開発・従業員の動機付け
３－１ 現地法人化に伴い要求される意識と知識 ······················ 45
３－２ サプライヤーの人材を育成··································· 48
３－３ 従業員を動機付けする方法··································· 51
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４． 昇進・キャリア形成
４－１ エンジニアの定着促進策····································· 55
４－２ 賃上げ以外の方法で転職を防ぐ方法 ·························· 57
４－３ ホワイトカラーによる転職の申し出 ·························· 59
５． 職場・工場での問題
５－１ コミュニケーションが取れない製造部長 ······················ 63
５－２ 他部門への無関心··········································· 65
５－３ インド人の「ノープロブレム」と時間感覚 ···················· 67
５－４ 工場内の部品やツールの盗難 ································ 69
５－５ インド人コックのつり銭ごまかし始末記 ······················ 71
５－６ 男性係長が女性スタッフをデートに誘う ······················ 73
５－７ 国民性への理解と人間的交流の重要性 ························ 75
６． 退職・解雇
６－１ 事務所閉鎖に伴う解雇······································· 81
６－２ 希望退職制度を活用する····································· 83
６－３ 留学を理由に退職したいと申し出 ···························· 85
６－４ 日本での研修後に転職······································· 87
６－５ 雇用契約と就業規則········································· 89
７． 労使関係・労使コミュニケーション
７－１ 労働組合への対策··········································· 93
７－２ 生産性向上をめぐるストライキ闘争 ·························· 95
７－３ 労働組合を持つ企業の買収··································· 99
７－４ 日本的経営を目指す第 2 工場の設立 ························· 101
７－５ 従業員の心をつかむまで···································· 103
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８． 日本人社員の問題
８－１ 日本人出向者の生活に対する不安 ··························· 109
８－２ 日本人駐在員の教育不足···································· 111
８－３ 日本人への不満············································ 113
８－４ 会議の運営とインドの国民性 ······························· 115
８－５ コミュニケーションと英語·································· 117
９． 宗教・慣習・文化
９－１ 工場内でサリーを着たいとの抗議 ··························· 121
９－２ 給食のメニューと多宗教文化 ······························· 123
９－３ 従業員のカーストについて································· 125
９－４ 階級社会と職種の関係······································ 127
９－５ 根強い階級意識············································ 129
９－６ 言語の多さが組織改革を阻害 ······························· 132
関連解説························································· 134
10． 危機管理・リスクマネジメント
10－１ 日本人出張者が風土病にかかる ····························· 139
10－２ 構内の草木から自然発火···································· 141
10－３ 港湾ストライキの影響······································ 144
10－４ 大使館からの緊急避難勧告·································· 147
11． 税金・役所との関係
11－１ 源泉徴収税の未納問題······································ 151
11－２ 州販売税（Sales Tax）の処理に関するトラブル ·············· 153
11－３ インドの税務官との付き合い方 ····························· 156
11－４ 投資認可取得に係る役所とのやり取り ······················· 159
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12． 技術移転・事業移転
12－１ 技術提携契約時の姿勢······································ 163
12－２ ビジネス・プロセス・アウトソーシング ····················· 167
13． 合弁先との関係
13－１ マーケット戦略の失敗······································ 173
13－２ インド人任せの経営········································ 175
13－３ 合弁相手と弁護士の選択···································· 177
14． 企業の進出・投資
14－１ インドのどの地域に進出すればよいか ······················· 181
14－２ 工場用地取得の困難さ······································ 183
14－３ 工場用地選定での注意点···································· 186
14－４ 工場用地の取得 ··········································· 188
14－５ 購入した土地に工場が建設できない ························ 190
14－６ 法人登記の複雑さ ········································· 192
14－７ 取引先を 1 社に絞って進出した失敗 ························ 195
14－８ 外貨建ての借り入れ ······································· 197
14－９ 合弁企業の工場建設 ······································· 200
関連解説························································· 203
15． その他
15－１ 住宅の借り上げ············································ 207
15－２ 事務所移転················································ 209
15－３ スチール机は輸入禁止？···································· 211
15－４ ドライバーからの借金の申し出（1） ························ 213
15－５ ドライバーからの借金の申し出（2） ························ 216
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15－６ 薬の副作用················································ 218
15－７ 腸チフスにかかる·········································· 220
15－８ 環境規制に厳しいインド···································· 222
15－９ インドのインフラはまだまだ未整備 ························· 225
参考資料
インド主要労働法の概要と諸特性··································· 229
インドの労働関係ウェブサイト····································· 237
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