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インドのデート

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インドのデート
目
次
1. 人の募集・採用・定着
1-1 エンジニアの採用ツール······································ 3
1-2 脱税を平然と申し出る採用希望者 ····························· 5
1-3 虚偽の履歴書················································ 7
1-4 女性採用での人事担当者からの猛反対 ························· 9
1-5 同郷の者ばかりを採用する人事担当者 ························ 11
1-6 出身地域ごとのグループ····································· 13
1-7 優秀なインド人の確保······································· 15
1-8 人材確保の困難さ··········································· 17
1-9 転職防止策················································· 21
1-10 従業員の定着政策··········································· 23
2. 賃金・労働時間
2-1 固定給と変動給············································· 29
2-2 なぜ昇給・昇格しないのか説明を求められる ·················· 31
2-3 賃金と昇進 -賃上げがなくとも昇進で対応が可能- ··········· 33
2-4 新しい賃金制度の導入······································· 35
2-5 新しい賃金制度の導入が反発を買う ·························· 37
2-6 訴訟を念頭に置いた人事管理 ································ 39
2-7 従業員の遅刻と時間感覚····································· 41
3. 能力開発・従業員の動機付け
3-1 現地法人化に伴い要求される意識と知識 ······················ 45
3-2 サプライヤーの人材を育成··································· 48
3-3 従業員を動機付けする方法··································· 51
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4. 昇進・キャリア形成
4-1 エンジニアの定着促進策····································· 55
4-2 賃上げ以外の方法で転職を防ぐ方法 ·························· 57
4-3 ホワイトカラーによる転職の申し出 ·························· 59
5. 職場・工場での問題
5-1 コミュニケーションが取れない製造部長 ······················ 63
5-2 他部門への無関心··········································· 65
5-3 インド人の「ノープロブレム」と時間感覚 ···················· 67
5-4 工場内の部品やツールの盗難 ································ 69
5-5 インド人コックのつり銭ごまかし始末記 ······················ 71
5-6 男性係長が女性スタッフをデートに誘う ······················ 73
5-7 国民性への理解と人間的交流の重要性 ························ 75
6. 退職・解雇
6-1 事務所閉鎖に伴う解雇······································· 81
6-2 希望退職制度を活用する····································· 83
6-3 留学を理由に退職したいと申し出 ···························· 85
6-4 日本での研修後に転職······································· 87
6-5 雇用契約と就業規則········································· 89
7. 労使関係・労使コミュニケーション
7-1 労働組合への対策··········································· 93
7-2 生産性向上をめぐるストライキ闘争 ·························· 95
7-3 労働組合を持つ企業の買収··································· 99
7-4 日本的経営を目指す第 2 工場の設立 ························· 101
7-5 従業員の心をつかむまで···································· 103
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8. 日本人社員の問題
8-1 日本人出向者の生活に対する不安 ··························· 109
8-2 日本人駐在員の教育不足···································· 111
8-3 日本人への不満············································ 113
8-4 会議の運営とインドの国民性 ······························· 115
8-5 コミュニケーションと英語·································· 117
9. 宗教・慣習・文化
9-1 工場内でサリーを着たいとの抗議 ··························· 121
9-2 給食のメニューと多宗教文化 ······························· 123
9-3 従業員のカーストについて································· 125
9-4 階級社会と職種の関係······································ 127
9-5 根強い階級意識············································ 129
9-6 言語の多さが組織改革を阻害 ······························· 132
関連解説························································· 134
10. 危機管理・リスクマネジメント
10-1 日本人出張者が風土病にかかる ····························· 139
10-2 構内の草木から自然発火···································· 141
10-3 港湾ストライキの影響······································ 144
10-4 大使館からの緊急避難勧告·································· 147
11. 税金・役所との関係
11-1 源泉徴収税の未納問題······································ 151
11-2 州販売税(Sales Tax)の処理に関するトラブル ·············· 153
11-3 インドの税務官との付き合い方 ····························· 156
11-4 投資認可取得に係る役所とのやり取り ······················· 159
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12. 技術移転・事業移転
12-1 技術提携契約時の姿勢······································ 163
12-2 ビジネス・プロセス・アウトソーシング ····················· 167
13. 合弁先との関係
13-1 マーケット戦略の失敗······································ 173
13-2 インド人任せの経営········································ 175
13-3 合弁相手と弁護士の選択···································· 177
14. 企業の進出・投資
14-1 インドのどの地域に進出すればよいか ······················· 181
14-2 工場用地取得の困難さ······································ 183
14-3 工場用地選定での注意点···································· 186
14-4 工場用地の取得 ··········································· 188
14-5 購入した土地に工場が建設できない ························ 190
14-6 法人登記の複雑さ ········································· 192
14-7 取引先を 1 社に絞って進出した失敗 ························ 195
14-8 外貨建ての借り入れ ······································· 197
14-9 合弁企業の工場建設 ······································· 200
関連解説························································· 203
15. その他
15-1 住宅の借り上げ············································ 207
15-2 事務所移転················································ 209
15-3 スチール机は輸入禁止?···································· 211
15-4 ドライバーからの借金の申し出(1) ························ 213
15-5 ドライバーからの借金の申し出(2) ························ 216
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15-6 薬の副作用················································ 218
15-7 腸チフスにかかる·········································· 220
15-8 環境規制に厳しいインド···································· 222
15-9 インドのインフラはまだまだ未整備 ························· 225
参考資料
インド主要労働法の概要と諸特性··································· 229
インドの労働関係ウェブサイト····································· 237
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