国際交流学科 実習・インターンシップ

国際交流学科 実習・インターンシップ
日本語教育実習
日本語教育実習（ハワイ・リーワードコミュニティーカレッジ）
に参加して
国際交流学科３年　佐 藤　映
私たちは2014年２月16日から海外姉妹大学のリーワードコミュニティーカレッジ（LCC）で日本語
教育の実習を行いました。これは独立行政法人国際交流基金から助成を受けたプログラムで，LCCで
日本語を勉強する学生たちを対象に教育実習をしました。また，こちらの学生さんと日本語と英語で
交流も深めました。私たちは研修に来る前に教案や教材を作成し，リハーサルも繰り返し練習してか
らハワイで実習をしました。実際に教えてみて学ぶことがたくさんありました。LCCでは，城西国際
大学の日本語プログラムでも使用している『げんき』という教科書を使って「第３課　動詞」，「第８
課〜のが好きです」
，
「第19課尊敬語」
，カタカナや漢字を導入しました。導入だけでなくコミュニケー
ション重視の活動もしました。
最初はとても緊張しましたが，教えていくうちにだんだんリズムよく教えることができました。学
習者の反応をみながら臨機応変に対応するのは難しく，研修中の私たちの課題でした。毎日４つの
クラスで約300分の実習を行いました。２週間という短い実習でしたが，充実した日々でした。帰国
後にもLCCの学生との交流が続いています。また，９月にはコミュニケーション・インターンシップ
（台湾）にも参加し，ハワイでの経験を生かすことができました。ハワイの時と比べると学習者の反
応を見ながら質問内容を変えたり，反復練習を増やしたり臨機応変に授業が行えるようになったと思
います。「日本語教育実習」という授業では教案を自分で考えたり模擬授業をしたりしましたが，研
修に行く前とは全く違う自分に気がついて驚いています。自分が成長できたことをとても嬉しく思っ
ています。
私は城西国際大学の日本語教員養成課程（副専攻）を履修しています。机上だけの学びだけではな
く，国外や学内での日本語教育実習の機会が豊富にあります。実践的な学びを通して日本語を再発見
することもできます。また，学内には多くの国からの留学生が学んでおり，交流会を開いたり日本の
文化を紹介したりしています。私は将来，グローバルな環境で仕事がしたいと思っていますのでハワ
イでの経験は，グローバルな視野が広がる絶好の機会だったと思います。
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一緒に行ったメンバーたちと
日本語クラスにて
─ 15 ─
ウォルト・ディズニー・ワールド・リゾート・インターンシップ
カリフォルニア大学リバーサイド校及びディスニーカレッジ・
インターンシップ・プログラム
University of California, Riverside & Disney College Internship
Program
国際交流学科２年 角 田　輝 直
Terutada Tsunoda
Josai International University sends out some students each year to the Walt Disney World
Internship, the“International Disney College Program”
, via our sister university the University
of California, Riverside (UCR) in the United States of America for the period of six months. This
program is made to enhance skills on global hospitality and management as well as communication
skills. I say global since, over the period of six months, not only you’ll be assisting guests from
America but also form all over the world. This program will give you the opportunity to
experience, in what is feels like to work overseas, in a place where dreams come true.
The first two weeks of the program we visited UCR to study in order to receive a certificate in
Hospitality and Tourism Management. Out of the short two-week frame, we were divided into four
big groups of classes where six professors will visit each class each day in turn to teach their field
of work. One class is around 9~10 hours long depending on which subject you get taught that day.
The classes are very interesting, since they consist of a lot of group work and small presentations.
If you’re a person that maybe shy or aren’t confident in presenting things, don't worry, I was, too!
UCR will give you the chance to skill up on your presentation skills as well as prepare you to be
confident when assisting guests.
Finally after two weeks at UCR, it was time for us to move on. A four-hour flight from Los
Angeles to Orlando International Airport. Upon our arrival, we were allocated to our new
complexes. Following the next day, the Traditions class started. Traditions class is what other
companies call orientation or training classes. We were taught how to assist guests using Disney
language and how to use the Disney applications using mobile devices and computers. After
training we were sent to our work location to start out on job training, over the period of five
months. I worked at the Pop Century Resort as a front desk cashier, runner and curbside. I
received a wonderful opportunity to become the first student with the role as Front Desk from
JIU.
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Front desk cast members are expected to complete several tasks that require company’s trust.
Handling large amount of cash from managing and handling guest surprises or even assisting
managers to organize events. After a month of being a cashier, I was trained to become a resort
runner and curbside. Front Desk Runners send mails and packages to guests rooms, as well as
organize and decorate rooms for small surprises. They also take guests around the resort for
a show and tell; front desk cast members are required to know almost everything about the
resort. Curbside is a position where we carry mobile devices and Ipads to check guests and assist
guests with quick requests. We then use our devices to set and organize their hotel accounts.
Curbsides’main task is to make everything more efficient for the guests stopping by the front
desk for assistance, for instance, they won’t have to line up for a simple request as settling their
accounts and printing out invoices. One of the most exciting parts about this job is the fact that
you can meet all sorts of people from around the world, not only that but also, the Disney team is
very diverse. Speaking about the“Disney Team”all my coworkers were very nice and helpful,
whenever I was in need of help they would guide me into the right direction. They understand the
meaning of diversity within work places, as they respect you despite your race and accent, which
made me feel comfortable working with them as a team.
The most important thing that I learnt working at Walt Disney World, was the four keys. The
four keys are: Safety, Efficiency, Courtesy and Show. Being a front desk cashier doesn’
t only
consist of checking people in and out, but also solving people’s problems as efficiently and as fast
as you can, but also including the Disney show and courtesy at the same time.
Being a front desk cast member was fascinating, but required dedication and hard work. I would
like everyone to step up and join the JIU Disney Team in the upcoming years.
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