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Outcomes
Overview “Outcomes” in Medical Education • What are “outcomes”?!!!!!!"#$%&'() – What about learning objectives !!!*+!,'-./ • How are they used in Scotland? Phillip Evans – Scottish Doctor Project • How are they different from competences? 012314'-./ Visiting Professor, MEDC Gifu Project coordinator, Scottish Doctor Project Curriculum Development Officer, University of Edinburgh This presentation will offer a definition of an outcome and how learning objectives are developed from outcomes. I will explain the Scottish Doctor Project, and finally, explain why outcomes are preferred to competences My experience with outcomes stems from my role in developing the medical curriculum in Edinburgh, where I established ‘outcomes’ as the mechanism for defining the course. I am a member of the Scottish Doctor project, that used the outcome model to define the Scottish Doctor. 1 2 Outcomes: a philosophical basis Bloom’s Taxonomy Cognitive domain!VMWX • A constructivist view of Education (knowing) » Evaluation » Synthesis » Analysis » Application » Understanding » Knowledge 56789: *+;(<=>?@ABCD'-EFG@ HIJKL>MNOP@QRSTU In the UK, the fundamental philosophy in medical education is ‘constructivist’. This is because the discipline of medicine is continually developing and therefore the professional characteristic of the medical profession is one of life-long learning. Medical education must therefore be student centred, (as life-long learning means that doctors are perpetual students), and integrated within the clinical context. "Y Z[ =\ ]^ _# MN Blooms taxonomy is a useful starting point for exploring outcomes. Bloom recognised that learning activities fall into categories that are also hierarchical, with evaluation (and therefore transfer of knowledge) to be the highest cognitive skill of all. (Benjamin S Bloom, ‘Taxonomy of educational objectives’ Pearson Education 1884) 3 4 Bloom’s Taxonomy Affective domain Bloom’s Taxonomy Psychomotor domain mnopWX `aWX (actions) (processing) » Internalising » Organising » Valuing » Responding » Receiving » Origination qL/rpst@uvwU » Adaptation rpst@x]yzU » Complex overt response ${|rp}~RU » Mechanism rp•%€•&@_#L‚/U » Guided response ƒ„I…†‚j]~RU » Set (ready to go) rp‡ˆ}~R‚/U » Perception VN bcd efd Yghi j] kl Krathwohl and Bertram (1973) Taxonomy of Educational Objective Handbook II - Affective domain. 5 6 Constructivist beliefs Constructivist beliefs • Learning is a psychological process *+(‰_Š‹Œ•4~ŽU • Learning embraces all 3 domains *+(••-‘•’1“VM”`a”mnop !!!WX•@w–‚—˜wU • “Understanding” is the end point ™_#š}›œ!,~ŽU • Marton and Saljo (1976) • Entwistle (http://www.ed.ac.uk/etl/publications.html) – Superficial learners %ŸI[ wU¡'}!Š – Strategic learners ¢£¤¥¦/7§@'U¡'}!Š – Deep learners &I_#wU¡'}!Š – Deep learning, Marton & Saljo (1976) – Entwistle (1981) • Adults learn in a constructive way 7•(67ŠI*ž – Kolb, Knowles The constructivist view is that the psychology of learning requires the student to engage in a process that enables the individual to reach a point of understanding. Several workers have described a number of paradigms. This seminal paper written in 1976 has inspired a great deal of work in this field. Essentially, individuals express 3 main approaches to their learning. Superficial learning- learning enough to get by. Strategic learning, learning to pass the exam, Deep learning, learning for understanding. The implication being that if we want doctors who really understand medicine, then we have to adopt educaiotnal strategies that encourage understanding and does not promote superficial learning. Marton and Saljo (1976) On qualitative differences in learning I. Outcome and process British Journal of Education Psychology, 46 4-11 Kolb (1984) Learning Styles Inventory Knowles (1990) The Adult learner- a neglected species Houston Gulf Publishing My colleague at Edinburgh, Noel Entwistle, now an Emeritus Professor, has made a substantial contribution of research in this field. 7 8 Kolb Knowles Individuals “engage” by: • Concrete / experience, or !!!¨OŠ|©Ÿ • Reflection / observation !! !!!!!ªG«G¬'They “internalise” by: • Abstract thought / conceptualisation!®¯d • Action / experimentation !!!!rp¬°Ÿ Individuals pass through all four events to complete the learning experience 7•( Adults learn by: • Focusing on a problem!!!! ·¸#¹IŠ@ºG • Being in control / ownership / planning !!!!!!<´-a»'(¼~ • Collaborating / team work!!!!!!!!½¾¿À~ • Immediate relevance / significant!!ÁÂÃI…/ • Are Active !! ÄpŠI *+±²~”¡³´@w–‚©ŸwU¡'}µ¶L/ !!!!!!!!!!!!!!!!!!!!!!!!!!!!*+wU Kolb’s view is that learning requires a range of experiences if learning is occur. The implication being that medical schools have to adopt a range of teaching and learning events (and not rely on lectures). As students mature it is natural for them to adopt styles of learning that are in keeping with their development. Adults do have a particular way of learning and the sociology of the workplace demonstrates this well. Adults do learn best when they are motivated by a problem that is relevant, they collaborate with others and solve problems in an active way . 9 10 What are outcomes? What are outcomes? Outcomes are statements that clarify what has to be learned. • They make learning & teaching explicit • They empower individuals • They standardise assessment • They are the basis for quality assurance • They are predictive and deterministic Outcomes are statements that clarify what has to be learned. Therefore outcomes may be arranged in an orderly manner = Constructive Alignment (Biggs 1999) Outcomes take the guess work out of medical training. If students know what was expected of them, they will achieve. The outcome model provides clarity about what has to be learned. Outcome statements may be arranged in an orderly and rational so that the course provides a learning experience that is meaningful and systematic . Biggs (1999) teaching for quality learning at university SRHE open university press "#$%&(*ž–RÅ@ÆÇdwU !!*+'ÈÉ@PÊhiU "#$%&(*ž–RÅ@ÆÇdwU !!b•IË@ÌÍU …†‚”"#$%&(ÓÔ¤¥+Õy³U–R~ŽU !!"YI·@ÌÍU !“67ŠÖו !!)@Ï*wU !!ÐÑ~ŽG”¹Ò~ŽU 11 12 What are outcomes? Outcomes in Medical Education? Quality Assurance • In Medical Education, in Scotland, Outcomes define a student-doctor at the point of graduation. MBChB outcomes Programme Year 5 Year 4 Year 3 Year 2 Year 1 Standard setting informs learning Assessment Year 5 Year 4 Year 3 Year 2 Year 1 40Ø$Ù1‘~(ÚÀÛ-*Ü“student doctor•-ÄË@"#$%&~Ò9L‚/U informs teaching This diagram illustrated how Outcomes underpins all aspects of the programme. In Scotland, outcome are taken very seriously, and they have been used to describe the attributes of a doctor at graduation. "#$%&(ÈÉ-Î,@|w !!!!!!!!!!)-Ï* !!!!!!!!!!!!Ý !!!!!!!!!!"#$%& !!!!!!!!!!!!Þ !!!!!!!!!!4ß1àá‘--Ò !!!!!!!!!!!!Þ ‹ŒâÙ&!ã!*+”ÈÉ-ƒä!ã!"Y 13 14 What are outcomes? Application The Scottish Doctor Project http://www.scottishdoctor.org • In Medical Education in Scotland, Outcomes define a student-doctor at the point of graduation. • Example:!>'Íå Take a history from a patient, relatives or others. æ;¬.ç|èé´êë@ìí~RU Phillip Evans Project Co-ordinator The Council of Deans of Scottish Medical Schools Curriculum Group [email protected] They are quite straightforward, and few would disagree with them. Collectively, they provide a significant definition of a doctor. The five Scottish Medical Schools formed a collaborative group to bring about a better understanding of the “Scottish Doctor” 15 16 Scottish Doctor Group Scottish Doctor Project !The Five Scottish Medical Schools Scottish Deans Medical Curriculum Group. !Phase 1 – Learning Outcomes (1999- 2000) Membership (~ 15) includes : !Phase 2 – Assessment (2000-2002) •Associate Deans for Undergraduate Medical Education !Phase 3 – Standard setting (2003 +) !Phase 4 - Cross-referencing (2004 +) •Curriculum Co-ordinators. •Invited experts and representatives. Composition of the group includes representatives from the five schools. The project has several phases, beginning with the definition of the Outcomes. 17 18 Location of Schools Overview of Schools School Aberdeen Glasgow Dundee St Andrews Edinburgh (London) Aberdeen Year Founded 1495 Student intake 175 5 Years MBChB 1 Year Foundation " Dundee 1881 / 1967 154 " Edinburgh 1583 218 " Glasgow 1465 241 " St Andrews 1413 112 * *St Andrew’s. Years 1,2 3, BSc (Medical Science) then Year 4 Honours in Medical Science, or, transfer to another medical school for 3 Years clinical training before graduation 100km The Geographical distribution of the schools Comparison of the schools 19 20 General Medical Council Aberdeen Curriculum Overview 60% core (systems based) with Options Phase I: Fundamentals of Medical Sciences- Year 1 Phase II: Principles of Clinical Medicine- Yr2, 2/3Yr3 Phase III: Specialist Clinical Practice- Yr 3 yr 4 Phase IV: Professional Practice- Yr 5 All five medical courses apply the recommendations of the General Medical Council set out in the document “Tomorrow’s Doctor” (1993 and 2002) Options include: “Complementary medicine”, “European languages” The recommendation are not Outcomes All Schools are licensed by the General Medical Council and therefore conform to its recommendations. Each school interprets the recommendations in their own way, and there is great diversity in the curriculum structures. The key recommendations are that schools should adopt modern approaches to teaching, learning and assessment; that factual content should be kept to a minimum, that programmes should be based on body systems and not subjects; that there should be clinical integration from Year 1. Aberdeen: Has a integrated body systems arranged in four phases of development. The documents are available at www.gmc-uk.org î•-ï*ð-%ñòóÙ&(ô³õ³ö|U}÷ø-/(½ùL‚/U ú•ûüŠ|ÈÉ_ýIþ†‚/U ÿ•MN!"I|´|/ ••*·#~(|¥•O$43&#-ÈÉ %•ú&é´'('Ê[L>ÈÉ 21 22 Dundee curriculum overview Dundee core-systems Dundee Core course with 30% Options Systems are: •Cardiovascular •Respiratory •Alimentary •Central nervous •Locomotor •Renal and urinary •Growth and reproduction •Behavioural and psychiatric •Special senses PRHO knowledge Skills attitude Phase 3 Years 4 & 5: Clinical practice in clinical attachments Phase 2 Year 2 & 3: Integrated systems ABNORMAL structure and function Phase 1 Year 1 Integrated systems: NORMAL structure and function (Subjects are integrated in body systems, and include clinically relevant examples) Options include: “Human Rights” , “Travel Medicine” Dundee has three phases. The systems are readily recognisable. Each school has its own variations on these themes. 23 24 The Edinburgh Medical Programme Edinburgh curriculum overview Glasgow curriculum overview Core course: Problem-based learning. Horizontal Modules Cases based on defined list of “presenting symptoms” for example, headache, back-pain, (Body-systems with clinical integration) and Vertical Themes 20% course has a choice of special study modules Edinburgh has a series of modules that reflect the integrated bodysystems, but includes other key-components as ‘vertical themes’. Glasgow has adopted an integrated approach through core cases and problem-based learning. 25 26 Glasgow - an integrated curriculum St Andrews: subject-centred curriculum Year Year 1 Block 1 (5weeks): Courses 1 Human Anatomy Human Physiology Cellular & Molecular Medicine Behavioural Science First Aid 2 Human Anatomy Human Physiology Cellular & Molecular Medicine Behavioural Science Special Assessing Study Module Medical Evidence 3 Pharmacology Medical Microbiology General Pathology Applied Medical Science Behavioural Science Public health 4 CAL project seminars Research project The Student and the Drunk Driver •The hierarchy of systems : Wound healing and scarring •Blood vessels and blood pressure: stopping bleeding •Blood: Consequences of infection Information Technology •The Body’s defences: Alcohol After Year 3 or 4 students go to Manchester for 3 Clinical Years This is an example of the first block of problems about a student who is injured in a road traffic accident. St Andrews is now revising its course, but at the moment maintains a traditional subject centred curriculum 27 28 St Andrews/Manchester Deciding on the Outcomes Aberdeen Glasgow • The first phase Dundee St Andrews Edinburgh – Can we agree on common outcomes for our undergraduates? • “Scottish Doctor I” - 2000 Manchester (A PBL School) London î•-ï*ð}½¾L‚"#$%&@¹ÒL> 100km St Andrews does not have a clinical school and so students go to Manchester for two years clinical work (Manchester is a PBL school) Five different schools with different kinds of curriculum came together to agree a common core of outcomes. 29 30 Deciding on the Outcomes Deciding on the Outcomes • Began with describing all the attributes of a doctor at the time of graduation • Began with describing all the attributes of a doctor at the time of graduation – What can the doctor do? – What does the doctor know? – How does the doctor practice? – What can the doctor do? Identify all skills – What does the doctor know? Identify all knowledge – How does the doctor practice? Identify all attitudes They began by asking 3 key questions about the nature of a doctor. Each of the three questions were expanded )*I”ÚÀÛIè+|,)@ˆÍ‚/U–Ré@-ýL> !ï.'L‚~RU¡'!¬¬¬¬¬¬¬¬¬!0Ä-ñ4$"Ø‹ !ï.'L‚~RU¡' !ï.'L‚M†‚/U¡'!¬¬¬¬¬!MN-ñ4$"Ø‹ !ï.'L‚M†‚/U¡' !ï.(è-¤/|01@r/é!¬¬¬¬¬!011Ã-ñ4$"Ø‹ !ï.(è-¤/|01@r/é 31 32 Deciding on the Outcomes Medical informatics Attitudes, ethics and legal Patient management Decision making, clinical reasoning, Judgment • Began with describing all the attributes of a doctor at the time of graduation Patient investigation Clinical skills Basic, Social & Clinical science – What can the doctor do? Identify all skills – What does the doctor know? Identify all knowledge – How does the doctor practice? Identify all attitudes Organise! Communication skills Personal Development Role of the Dr within the Health Service ¡³´@2[3 Level 1 Level 2 Practical procedures Health promotion disease prevention The final set of outcomes were arranged in a hierarchy "#$%&@45d 678ú9••-45 !“ú•ï.'L‚~RU¡' !“ÿ•Î:Š|01;-íGe<é> !“••‹Œ-ï.'L‚-<2“,) 33 34 Phase 1: The Learning Outcomes Application Phase 1: The Learning Outcomes Outcomes Learning Outcomes. Arranged in three main levels: Level 1 (first order) !Level 1 – Three main divisions #What the Doctor is able to do !Level 2 – 12 domains #How the Doctor approaches their practice !Level 3 – varying number l ve le ng ity si fic ea ci cr e In f s p o #The Doctor as a Professional !(Level 4 – interpretation at the School level) The last level in the hierarchy, that was common, was level 3. Level 4 (and 5) were variations that were specific to each school. Level 1 = 3 categories that are commonly used as starting points in outcomes modelling 678ú!!!!••-45 678ÿ!!!!úÿ-‘•’1 678•!!!!‘•’1=Iö|U 678%>î!!*ð?'I-Ò 35 36 Outcomes Phase 1: The Learning Outcomes Outcomes #Clinical skills Outcomes #Practical procedures at Level 2 #Patient investigation #Patient manage #Health promotion and disease prevention #Communication #Medical informatics #Basic, social and clinical sciences #Attitudes, ethics, legal responsibilities #Decisions making skills, clinical reasoning & judgement #The role of the Doctor within the Health Service #Personal development Level 3 (third order) For example: Patient investigation (level 2) #General principles of patient investigation #Laboratory-based investigations #Radiological investigations #Clinical investigations Level 2 - 12 outcomes Level 3 - a large number of outcomes further categorized into level 4 37 38 Outcomes Phase 1: The Learning Outcomes Outcomes Example 1 Example 2 Level 3 Clinical investigations: Level 3 Pain Control : Level 4 Level 4 The graduate should know about and may have observed, but not routinely perform: Ability to select and initiate appropriate anaelgesic using local protocols Exercise tolerance test, Pleural tap/biopsy, Upper and lower GI endoscopy, EEG, Lumber puncture, Cytopsy, Colposcopy, Skin biopsy, Joint aspiration, Fine needle aspiration, Laryngoscopy, Nasal endoscopy, Specific knowledge of pharmacological, physical and psychological interventions Understanding the role of the pain management specialist and demonstrating an ability to interact with pain management teams Level 4 outcomes were present in all schools, but not to the same degree or level of significance, and this was the point where natural variation of emphasis is established. 39 40 Published Outcomes Outcomes & Assessment The first report The second report March 2000 May 2002 Available at www.scottishdoctor.org The outcomes were published in a document, which is available at www.scottishdoctor.org The outcomes were revised and a review of the assessment tools in the Scottish Schools were published in 2002. 41 42 Phase Conformity 1: The Learning Outcomes and variance Learning objectives All schools conform to the same generic outcome statements ( level 3) • Outcomes define what a doctor can do at the point of graduation. • Learning objectives are the detailed subcomponents of outcomes (level 4 or 5) • LO’s are used in modules, teaching sessions, or by students, and accumulate to build up the final outcome 678•¶~(½ù But each school is free to use its own specific examples (level 4, 5 and beyond) 678%>î(@*ðA< Whilst all schools follow the GMC recommendations and subscribe to the Scottish Doctor outcomes, the schools are not ‘clones’, but have courses that have their own distinct identities. Outcomes are normally big units, and require breaking down into more manageable units. These are translated into learning and teaching activities that are defined as ‘learning objectives’. Learning objectives are ‘behavioural’, and should be written with a verb at the start of the sentence. A good reference for this is Biggs “Solo Taxonomy” "#$%&(ÚÀÛ-ÄË@BC~„L>D678%>î}!…E-*+!,I3FwU'ÑÍU *+!,@-ÒwUGI(”rp~„zUp4@^/U 43 44 Learning objectives Learning objectives Outcomes (Cellular mechanisms) • Level 2: Outcomes for basic, social and clinical sciences • Level 3: Normal structure and function of the individual as an intact organism and each of its major organ systems • Level 4: Cellular mechanisms • Learning Objective: Describe, using annotated diagrams, the structure and function of the cell. Learning objectives (describe the structure and function of the cell) Published in Study Guides Teachers Plan teaching Useful terms are describe, calculate, explain. Terms such as “understand” are best avoided when writing objectives. Students Plan learning Assessment Basis of questions Learning objectives are the ‘working currency’ of the course. They are listed in the study guides and unite the teaching, learning and assessment. "#$%&'rp!,-HI *+!,(*+W’‘“$ÙX4•Iñ4$"Ø‹y³‚”ƒY”*+”"YI Z^y³U "#$%& 678ÿ!ÎJ¬5K¬'(ïL* 678•!bO'ô-MNP-OP6Q'RÄ 678%!ST-•%€•& *+!, ST-6Q'RÄ@U@^/‚+Õ“VÆ•~RU 45 46 Course structure outcomes Year 5 Modules Year 5 L. Objectives “The double wedge” The distribution of outcomes in an MBChB programme based on integrated, body systems, with early clinical experience Year 5 Assessment Year 4 Year 4 Year 4 Modules L. Objectives Assessment Year 3 Modules Year 3 L.Objectives Year 3 Assessment Year 2 Modules Year 2 L.Objectives Year 2 Assessment Year 1 Modules Year 1 L.objectives Year 1 Assessment Clinical outcomes Science outcomes Personal and professional development `The simplistic model is to begin with the learning objectives and arrange them in a sensible order [sequence and progression] that has continuity. Then transcribe the outcomes into more specific learning objectives. These are then published in course-handbooks (study guides). The learning objectives form the basis of teaching events, learning activities and assessments. The GMC ask for early clinical integration, and most schools adopt “the double wedge” with increased clinical contact and decreased biomedical science, as the course progresses. Programmes that develop the individual (personal and professional development0 continue as a parallel factor throughout the programme. GMC}_`wU¥yab%ñòóÙ& [\dL>]^8 ú•c*de(f’g14"6h}'(OŸDi¥é´YcwU ÿ•j*&('("6h}”f’g14-k=Dlw ••m&JK~”n•Š“b•”oÀ•'L‚-•7p@qw%ñòóÙ& 47 48 Competences: a definition. Relationship with Competences • Competences have been adopted for use by the European Union, and are the preferred model in the ‘Tuningproject’ • Why are outcomes preferred? • A “Competent” person is so desirable • How about a pilot? Competences have been adopted by the European Union. Competences have arisen from industrial models of technical instruction, where individuals learn to complete pre-determined actions. (Driving a car, for example) The notion that a professional person is competent is attractive. But just what does ‘competent’ mean? ™rÄ“01231$•|stuš'//Ñv(wËŠh}¬¬¬ z{|[~(™01231$áš-}Í~}Ycy³‚/U x’ŒØ$-y[ !!LéL”¡³(0•P-]^8~ŽG”™¹*´³>rp}í³U¤/I *ž¡'šIw€|/ !!•9<p‚@o7~RU "#$%&-ƒ/}„¶L/ 49 50 Definition of Competence Why Competence is not enough! • Competence is about knowing what has to be done, and to a specified standard • Competence via capability • Chomsky (1965) Linguistic competence: knows rules and structure necessary to produce speech. Linguistic performance (capability):knows how speech functions in reality. • How to take-off • How to fly from A - B • How to land Being competent means knowing what has to be done, to a specified standard. However, in some professions, being competent is not quite enough. Chomsky explains that a person who is a competent linguist knows the rules necessary to construct speech. However, performance demonstrates how speech really functions. In medicine, this attribute is describe as capability. A medical student may show competence in an examination, but in the real world are they capable of making clinical judgments? ™012314š'(™ŽUŠ‡~”|w–R¡'@M†‚/Uš¡' !!‹Œ-Lé> !!A•/é´B•/;-Žr-Lé> oÀI¤†‚(™01231$~ŽUšhi~(…=~|/ !!•Œ-Lé> ц*;I'†‚-012314(™42á‡-8á8'67@M†‚/Uš :FIˆ*´³UÄË(™û°-y‰~42á‡}è-¤/IRÄwUé@ M†‚/Uš 51 52 Competence = operational ! Competence via capability • Competences cover a range of high-order skills. • Assessment of competence is an observation that a task has been completed successfully. • However, the task has to be pre-determined and is mechanistic (Pavlovian) • It is not a considered response. • A competent person can demonstrate they can take off and land a plane, in a given set of conditions. (Pavlovian) Competences may be akin to Pavlovian responses. The response it automatic and does not require any consideration or judgment. Outcomes lead to understanding and demonstration of judgment, as they are not geared to responses that are a predetermined set of procedures or protocols. • However, suppose an unforeseen event occurs? If the individual is only competent, then there will be a problem. • A truly capable pilot will understand what to do and fly the plane safely 012314(•+”¿À-¤/|D01231$|x’ŒØ$(ÌÍ´³>-Ò~‹ŒL”•Œ~RU 012314(‘¸}~R>éè/é~"Yy³U LéL–—-Å1}˜ÜL>Û”ô³hi~™š~RUé) LéL”‘¸(Å’I¹*´³>D-”R“Š|D-~ŽG”<=~}Í‚ r†>rp~(|/ &IrÄ|x’ŒØ$(›@w–Ré@_#L‚œnIŽryzU “x”Œ•-j]-¤/|D-• 53 54 Competence via outcomes Summary • Competences are deterministic, and generally appropriate for technical training. • • • • • • Outcomes are constructivist, and enable action from understanding and considered decision. They develop and test judgment, and so are appropriate for professional training. Competences are ‘closed’ deterministic events yielding technician - like responses. Outcomes are ‘open’ constructivist and enable action form understanding. Professional judgment. Outcomes define the ‘doctor’ Guide what is taught Signposts for student learning Foundation of assessment Framework for quality assurance In summary, the outcomes model defines what a doctor is at the point of graduation, and encourages judgment and actions that follow reflection. In the curriculum, they are arranged in some logical order that unite students, teacher and examiners. 012314(¹*´³>Å@r/ÄË~ŽG”0•$6á€1âI(•/‚ /U "#$%&( !ï.@Ò9wU "#$%&(_#'8ž-SIŸ¡wrp~ŽG” ŽG”stoÀ•-$6á€1âI•/‚/U ¡'ÇV@¢/r9~ !ÈÍU£l@W’‘wU !*Ü-*+-¤LU–'|U !"Y-ÎJ'|U !)@Ï*wUCe<'|U 55 56 Thank you This is the entrance to the Chancellors Building in the Medical School, Edinburgh. The wall tapestry was a special commission, from the artist, Allan Davey. This new building is famous for its art collection, which was arranged by Professor Henry Walton (founder, and life president of AMEE), and is one of the finest art collections in Scotland. I’ll be happy to receive enquiries: [email protected] 57