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Galaxy S6 edge. GalaxyUpdate Your Phone
The screen is unlocked. l If you have set up a screen lock, you will be prompted to draw a pattern, enter a password or PIN, or scan your fingerprint. See Screen Lock. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System update menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone. Other functions during update: Other phone functions cannot be used during a software update. Update Your Phone Software You can update your phone's software using the System update option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Gmail information: 1. From home, tap Apps > Settings > Accounts > Google > [your account]. 2. Tap the ON/OFF switches to enable backup of each item. 3. Tap MORE > Sync now to sync your Google Account information. To back up your Exchange Mail information: 1. From home, tap Apps ActiveSync. > Settings > Accounts > Microsoft Exchange 2. Tap the ON/OFF switches to enable backup of each option (Calendar, Contacts, Email, Tasks). 3. Tap MORE > Sync now to sync your Microsoft Exchange ActiveSync information. Basic Operations 60 To back up your Google apps: Your Google app purchases are saved remotely and can be re-installed after the update is applied. 1. From home, tap Apps 2. Tap Menu > Play Store . > My apps > ALL tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall. 4. Follow the onscreen instructions. Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software. n From home, tap Apps > Settings > System update > Update now. Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. – or – 1. Locate the System Update Available icon in notifications. 2. Drag the Status Bar down. 3. Tap to open the System Updates screen. 4. Tap Download and follow the onscreen instructions. The downloading icon appears within Basic Operations 61 the Status Bar to indicate the phone is downloading the necessary files. 5. Follow the prompts to install the update and restart your phone. Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device . 2. Locate the Software version read-only field. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your Basic Operations 62 phone. 1. From home, tap Apps > Settings > System update > Update Profile. 2. Follow the onscreen instructions. The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically. 1. From home, tap Apps Basic Operations > Settings > System update > Update PRL. 63 2. Follow the onscreen instructions. The phone will download and install the PRL update and you will see a confirmation when complete. Basic Operations 64