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平成21年度報告書 - JEITA Home

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平成21年度報告書 - JEITA Home
ISȽ21ȽܿດȽˍ
Γ΅νςΞͻঌાȆܿ੅಺औ༭࣬੥
ˎˌIJıාˏ࠮
ഩঊૂ༭ܿ੅ॲު‫ފ‬ٛ
২౬༹૽
ߪߓ߼ߦ
ᧄ⺞ᩏႎ๔ᦠߪ‫ࠖ࠹࡝ࡘࠠ࠮ޔ‬Ꮢ႐࡮ᛛⴚ⺞ᩏኾ㐷ᆔຬળ߇‫ޔ‬
‫࠼࠙࡜ࠢޟ‬/SaaS ᤨઍߩ࠮
ࠠࡘ࡝࠹ࠖᛛⴚߣ㑐ㅪࡆࠫࡀࠬ‫ߦޠ‬㑐ߔࠆ⺞ᩏࠍⴕ޿‫ޔ‬ᣣᧄ߿☨࿖ߩࠢ࡜࠙࠼/SaaS Ꮢ႐
ߩേะ߿ᖱႎ࠮ࠠࡘ࡝࠹ࠖኻ╷࠾࡯࠭ߩ⁁ᴫߥߤ߆ࠄࠢ࡜࠙࠼/SaaS ᤨઍߦ߅ߌࠆᣣᧄߩ
ᖱႎ࠮ࠠࡘ࡝࠹ࠖ↥ᬺߩᣇะᕈࠍᬌ⸛‫ޔ‬ಽᨆߒߚ⚿ᨐࠍႎ๔ߔࠆ߽ߩߢ޽ࠆ‫ޕ‬
ㄭᐕ‫ߩ࠻ࠬࠦࠫ࡯࡟࠻ࠬޔ‬ૐᷫ߿ಽᢔಣℂᛛⴚߩ㜞ᐲൻ‫ޔ‬ㅢାⅣႺߩలታߥߤ‫ޔ‬቟ଔߥ
ICT ၮ⋚߇ᕆㅦߦᢛ஻ߐࠇߟߟ޽ࠅ‫ޔ‬
‫ߦࠬࡆ࡯ࠨߩޠࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࠼࠙࡜ࠢޟ‬ᵈ⋡߇
㓸߹ߞߡ޿ࠆ‫߇╬ࡃ࡯ࠨޔߪࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࠼࠙࡜ࠢޕ‬ឭଏߔࠆࠨ࡯ࡆࠬࠍ‫࡯࠰࡝ޔ‬
ࠬࠍᗧ⼂ߖߕߦࠗࡦ࠲࡯ࡀ࠶࠻ߥߤߩࡀ࠶࠻ࡢ࡯ࠢࠍㅢߓߡ૶↪ߢ߈ࠆࡕ࠺࡞ߢ޽ࠅ‫࡙ޔ‬
࡯ࠩߪ‫⸳ࡃ࡯ࠨޔ‬஻ߥߤߩೋᦼᛩ⾗ࠍߖߕߦ‫߽ߢߟ޿ޔ‬ᔅⷐߥᤨߦᔅⷐߥߛߌ‫ࡘࡇࡦࠦޔ‬
࡯࠲࡝࠰࡯ࠬࠍ೑↪ߢ߈ࠆ‫ߡߞߣߦࠩ࡯࡙ޕ‬᭽‫ߥޘ‬೑ὐ߇޽ࠅ‫ޔ‬᥉෸߇⷗ㄟ߹ࠇߡ޿ࠆ߇‫ޔ‬
৻ᣇߢ⥄␠ߩ࠺࡯࠲߇ࠗࡦ࠲࡯ࡀ࠶࠻਄ߩߤߎߦ଻▤ߐࠇߡ޿ࠆ߆ࠊ߆ࠄߥ޿ߣ޿߁ਇ቟
߽޽ࠅ‫ޔ‬቟ోᕈ߿ା㗬ᕈ‫ޔ‬ㆡᴺᕈߥߤߩ࠮ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴߇ᜰ៰ߐࠇߡ޿ࠆ‫ޕ‬
ᧄᐕᐲߩᵴേߣߒߡᒰᆔຬળߪ‫࠼࠙࡜ࠢޔ‬/SaaS ᤨઍߦ߅޿ߡ‫ޔ‬ᖱႎ࠮ࠠࡘ࡝࠹ࠖኻ╷
ߩ࠾࡯࠭߇ߤߩࠃ߁ߦߥࠆ߆‫ޔ‬JEITA ળຬડᬺߦߣߞߡߤߩ᭽ߥࡆࠫࡀࠬዷ㐿߇ᦼᓙߢ߈
ࠆ߆ࠍ᣿ࠄ߆ߦߔࠆߎߣࠍ⋡⊛ߣߒߡ⺞ᩏࠍⴕߞߚ‫⺞ޕ‬ᩏౝኈߣߒߡߪ‫
ޔ‬1ࠢ࡜࠙࠼/SaaS
㑐ㅪᏒ႐࡮ᛛⴚ࡮ෳ౉ࡊ࡟ࠗࡗߥߤߩേะ⺞ᩏ‫
ޔ‬2☨࿖ߩࠢ࡜࠙࠼/SaaS ਥⷐ੐ᬺ⠪േะ
⺞ᩏ‫
ޔ‬3ࠢ࡜࠙࠼/SaaS ᤨઍߩᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬ೑↪⁁ᴫ࡮ᗧะ⺞ᩏࠍኾ
㐷ኅߩ⻠Ṷฃ⻠‫ࠬࡆ࡯ࠨޔ‬ឭଏડᬺ߳ߩࡅࠕ࡝ࡦࠣ‫ࠩ࡯࡙ޔ‬ડᬺߦኻߔࠆࠕࡦࠤ࡯࠻⺞ᩏ
ߥߤࠍㅢߓߡⴕ޿‫⚿ߩߘޔ‬ᨐࠍ‫ޔ‬ႎ๔ᦠߣߒߡߣࠅ߹ߣ߼ߚ‫ޕ‬
ᧄ⺞ᩏႎ๔ᦠߩ૞ᚑߦ޽ߚࠅ‫ⷞޔ‬ኤ߿ࠕࡦࠤ࡯࠻ߦߏදജ޿ߚߛ޿ߚડᬺ߿ߏ⻠Ṷ޿ߚ
ߛ޿ߚ㑐ଥ⠪ߩᣇ‫ߡߒߘޔޘ‬ᒰᆔຬળߩ㑐ଥߩ⊝᭽ߦᷓߊᗵ⻢ߩᗧࠍ⴫ߔߣߣ߽ߦ‫ᧄޔ‬ႎ
๔ᦠ߇㑐ଥߩᣇ‫ߦޘ‬ᵴ↪ߐࠇ‫੹ޔ‬ᓟߩ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬߩߐࠄߥࠆ⊒ዷߦነਈߢ߈ࠇ
߫ᐘ޿ߢ޽ࠆ‫ޕ‬
2010 ᐕ 3 ᦬
࠮ࠠࡘ࡝࠹ࠖᏒ႐࡮ᛛⴚ⺞ᩏኾ㐷ᆔຬળ
ᆔຬ㐳 ㆙⮮ ᷕ
Γ΅νςΞͻঌાȆܿ੅಺औ୺࿝տ֥ٛྴ༧!
!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!ȪࠉઠၞȆਜ਼ະ൳ȫ!
!
!
տ! ֥! ಿ!
‫ !׿‬൥! ! ! ੓!
२຅ഩ‫ܥ‬Ժ!
!
໗ տ ֥ ಿ!
໛! ോ! ࢣ! ໲!
൐ঢ়ΞΛ·Ժ!
!
տ! ! ! ֥!
չ! ൥! ! ! ‫!ݚ‬
΋Σ΃ηΦσΗΫΐΥΑΞ·ΦυΐȜΒԺ!
! ! ! ! ȗ!
‫ !ڙ‬ന! ࢕! ࢬ!
Ժ඾ၛୋैਫ਼!
! ! ! ! ȗ!
౻! ന! ଽ! ࢬ!
ີআΔυΛ·ΑԺ!
! ! ! ! ȗ!
౻! ന! ࠃ! ֚!
ີআ೒Ժ!
! ! ! ! ȗ!
ฒ! ୞! ୯! ౳!
ີআ೒Ժ!
! ! ! ! ȗ!
ษ! ५! ခ! ঊ!
२຅ഩ‫ܥ‬Ժ!
! ! ! ! ȗ!
໹! ࿐! ฎ! ঃ!
Ժς΋Ȝ!
!
ఆ! ଳ! ֚! ჊!
Ժ२຅௙ࣣࡄ‫ݪ‬ਫ਼!
! ! ! ! ȗ!
୼! ࢛! ਘ! ং!
Ժ२຅௙ࣣࡄ‫ݪ‬ਫ਼!
! ! ! ! ȗ!
ࢺ! Ⴒ! २! ࣝ!
Ժ२຅௙ࣣࡄ‫ݪ‬ਫ਼!
! ! ! ! ȗ!
‫ !܃‬ന! ‫ !ج‬૕!
Ժ२຅௙ࣣࡄ‫ݪ‬ਫ਼!
!
ऎ! ࿤! ៍! ֚!
Ȫ২ȫഩঊૂ༭ܿ੅ॲު‫ފ‬ٛ!
‫ !݌‬ന! ! ! ࢴ!
Ȫ২ȫഩঊૂ༭ܿ੅ॲު‫ފ‬ٛ!
΂ήΎȜΨ!
ম! ྩ! ޫ!
! ! ! ! ȗ!
!
⋡ ᰴ
1㧚ࠢ࡜࠙࠼/SaaS Ꮢ႐േะ ..............................................................................................................1
1.1㧚Ꮢ႐േะ .................................................................................................................................1
1.1.1㧚࿖ౝᏒ႐േะ...................................................................................................................1
1.1.2㧚☨࿖Ꮢ႐േะ...................................................................................................................4
1.2㧚ࠢ࡜࠙࠼/SaaS ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ................................................................................6
1.3㧚ᆔຬડᬺߩขࠅ⚵ߺ..............................................................................................................9
1.3.1㧚ን჻ㅢ ..............................................................................................................................9
1.3.2㧚ᣣ┙⵾૞ᚲ.....................................................................................................................11
1.3.3㧚࡝ࠦ࡯ ............................................................................................................................13
1.3.4㧚ን჻࠯ࡠ࠶ࠢࠬ.............................................................................................................15
2㧚ࠢ࡜࠙࠼/SaaS ᤨઍߩᖱႎ࠮ࠠࡘ࡝࠹ࠖኻ╷࠾࡯࠭ߩ⁁ᴫ.................................................17
2.1㧚⺞ᩏᣇᴺߩ᭎ⷐ....................................................................................................................17
2.2㧚⺞ᩏ⚿ᨐ ...............................................................................................................................17
2.3㧚ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉⁁ᴫ....................................................................19
3㧚ࠢ࡜࠙࠼/SaaS ᤨઍߦ߅ߌࠆᣣᧄߩᖱႎ࠮ࠠࡘ࡝࠹ࠖ↥ᬺ.................................................20
3.1㧚ᣣᧄߩࠢ࡜࠙࠼/SaaS ߩ੹ᓟ..............................................................................................20
3.2㧚ࠢ࡜࠙࠼/SaaS ᤨઍߦ߅ߌࠆᣣᧄߩᖱႎ࠮ࠠࡘ࡝࠹ࠖ↥ᬺߩᣇะᕈ ..........................22
2ȅ·ρ;Ρ0SaaS ঌા൲࢜!
2/2ȅঌા൲࢜!
2/2/2ȅ࣭ඤঌા൲࢜!
)2*‫!ޙٽ‬
㜞ㅦ࡮቟ଔߥࡀ࠶࠻ࡢ࡯ࠢⅣႺߩ᥉෸‫ޔ‬Web ᛛⴚߩㅴዷ‫☨ޔ‬࿖ߦ߅ߌࠆ Amazon ߿
Salesforce.com ߩบ㗡ߥߤߦࠃࠅ‫ޔ‬1999 ᐕ㗃⊓႐ߒߚ̌ASP ࠨ࡯ࡆࠬ̍ߩᒻᘒߪࠢ࡜࠙࠼
/SaaS ߣߒߡᵈ⋡ߐࠇᆎ߼‫ޔ‬࿖ౝߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ⅣႺ߽‫ޔ‬ᄢᚻ IT ࡌࡦ࠳ߥߤ߇ࠢ࡜
࠙࠼੐ᬺ߳ߩෳ౉ࠍ⴫᣿ߔࠆߥߤ‫ߎߎޔ‬ᢙᐕ‫ޔ‬Ꮢ႐ߣߒߡᕆㅦߦ┙ߜ਄߇ࠅࠍ⷗ߖᆎ߼ߡ
޿ࠆ‫ޕ‬
࿖ౝߦ߅ߌࠆᏒ႐ⷙᮨߩዷᦸߪ‫ޔ‬࿑ 1.1.1-1 ߦ␜ߔㅢࠅ‫⌕ޔ‬ታߥ᜛ᄢ௑ะࠍ␜ߒߡ޿ࠆ‫ޕ‬
䋨ం౞䋩
㪈㪏㪇㪇
㪧㪸㪸㪪
㪪㪸㪸㪪
㪈㪍㪇㪇
㪈㪋㪇㪇
㪉㪈㪇
㪈㪍㪇
㪈㪉㪇㪇
㪈㪈㪇
㪈㪇㪇㪇
㪎㪇
㪋㪇
㪏㪇㪇
㪉㪊
㪍㪇㪇
㪋㪇㪇
㪍㪏㪌
㪐㪍㪋
㪏㪉㪋
㪈㪉㪉㪉
㪈㪇㪐㪎
㪈㪊㪋㪈
㪉㪇㪇
㪇
㪉㪇㪇㪏ᐕ䋨ታ❣䋩
㪉㪇㪇㪐ᐕ䋨⷗ㄟ䉂䋩
㪉㪇㪈㪇ᐕ䋨੍᷹䋩
㪉㪇㪈㪈ᐕ䋨੍᷹䋩
㪉㪇㪈㪉ᐕ䋨੍᷹䋩
㪉㪇㪈㪊ᐕ䋨੍᷹䋩
಴ౖ㧦ን჻ࠠࡔ࡜✚⎇‫ޡޔ‬2009 ᐕ SaaS/PaaS 㑐ㅪᏒ႐ߩ⃻⁁ߣ዁᧪ዷᦸ‫ޢ‬
࿑ 1.1.1-1 SaaS/PaaS 㑐ㅪࠨ࡯ࡆࠬᏒ႐ⷙᮨផ⒖/੍᷹㧔2008 ᐕᐲ㨪2013 ᐕᐲ㧕
SaaS Ꮢ႐ߦ߅޿ߡߪ‫ޔ‬2008 ᐕᐲታ❣㧔685 ం౞㧕ߣᲧセߒߡ‫ޔ‬
࡮2009 ᐕᐲ⷗ㄟߺ㧔824 ం౞㧕
㧦120㧑ߩિ㐳₸
࡮2013 ᐕᐲ੍᷹㧔1,341 ం౞㧕 㧦⚂ 2 ୚ߩᚑ㐳
߹ߚ‫ޔ‬PaaS Ꮢ႐ߦ߅޿ߡߪ‫ޔ‬2008 ᐕᐲታ❣㧔23 ం౞㧕ߣᲧセߒߡ‫ޔ‬
࡮2009 ᐕᐲ⷗ㄟߺ㧔40 ం౞㧕 㧦174㧑ߩિ㐳₸
࡮2013 ᐕᐲ੍᷹㧔210 ం౞㧕
㧦⚂ 9 ୚ߩᚑ㐳
ߣ␜ߐࠇࠆࠃ߁ߦᏒ႐᜛ᄢ߇੍᷹ߐࠇߡ߅ࠅ‫੹ޔ‬ᓟᢙᐕߢߩᕆㅦߥ᥉෸᜛ᄢ߇⷗ㄟ߹ࠇࠆ‫ޕ‬
੹ᓟ‫ࠩ࡯࡙ޔ‬ડᬺߦ߅ߌࠆೋᦼᛩ⾗࿶❗ߩ௑ะ߇ᒝ߹ߞߚ႐ว߿‫ᧄޔ‬ᩰ⊛ߦ PaaS ߇ᵴ↪
ߐࠇࠨ࡯ࡆࠬ੐ᬺ⠪ߩෳ౉߇Ⴧടߒߚ႐วߪ‫ࠩ࡯࡙ޔ‬ડᬺߦ߅ߌࠆ SaaS ೑↪ߩ᜛ᄢ‫ࠄߐޔ‬
ߥࠆᏒ႐ⷙᮨߩ᜛ᄢߩน⢻ᕈ߽޽ࠆߣᕁࠊࠇࠆ‫ޕ‬
1
)3*࣭ඤ৽ါαϋΘȆSIerȂ΍ȜΫΑমު৪൝͈൲࢜!
☨࿖ౝߩᏒ႐߇ Amazon㧔2006 ᐕ 8 ᦬㧕‫ޔ‬Salesforce.com㧔2007 ᐕ 7 ᦬㧕ߥߤߩࠨ࡯ࡆࠬ
ឭଏ㐿ᆎߦࠃࠅᕆㅦߦ┙ߜ਄߇ߞߡ޿ߊਛߢ‫ޔ‬ᣣᧄ࿖ౝߦ߅ߌࠆࠢ࡜࠙࠼/SaaS Ꮢ႐ߩ┙
ߜ਄߇ࠅߪㆃࠇߡ޿ߚ߇‫ޔ‬2009 ᐕ㗃ࠃࠅን჻ㅢ࡮NEC࡮ᣣ┙⵾૞ᚲߥߤߩᄢᚻ IT ࡌࡦ࠳‫ޔ‬
NTT ࠺࡯࠲ߥߤߩ SIer‫ޔ‬KDDI ߥߤߩᄢᚻ ISP ߥߤ߇イਗߺ੐ᬺᚢ⇛ࠍ⊒⴫ߒ‫ޔ‬࿖ౝߢ߽
޿ࠃ޿ࠃࠢ࡜࠙࠼/SaaS ᤨઍߩ೔᧪ߣߥߞߚ‫ޕ‬
࿖ౝᄢᚻࡌࡦ࠳࡮SIer ฦ␠ߦ߅޿ߡߪ‫ߢࡦ࡚ࠪ࡯࡟ࠣ࠹ࡦࠗࡓ࠹ࠬࠪߩߢ߹ࠇߎޔ‬ၭߞ
ߚࡁ࠙ࡂ࠙ࠍࠢ࡜࠙࠼ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ㑐ㅪߩࠨ࡯ࡆࠬߣߒߡዷ㐿ߒ‫ޔ‬ਥߦࡊ࡜ࠗࡌ࡯
࠻࡮ࠢ࡜࠙࠼᭴▽ᡰេߦਥゲࠍ⟎߈‫ޔ‬੐ᬺផㅴߒߡ޿ࠆ⁁ᴫߦ޽ࠆ‫ޕ‬
଀߃߫‫ޔ‬ን჻ㅢߢߪ‫ޔ‬2009 ᐕ 10 ᦬ࠃࠅ‫ࠬࡆ࡯ࠨ࠼࠙࡜ࠢޔ‬ၮ⋚ߣߒߡࠪࠬ࠹ࡓ࡝࠰࡯
ࠬ‫ࠆߥࠄ߆ࠬࡆ࡯ࠨ࠻ࡦࡔࠫࡀࡑޔࠖ࠹࡝ࡘࠠ࠮ޔࠢ࡯ࡢ࠻࠶ࡀޔ‬ᄢⷙᮨ઒ᗐൻࡊ࡜࠶࠻
ࡈࠜ࡯ࡓ‫ޟ‬Trusted-Service Platform‫ߩޠ‬ឭଏࠍ㐿ᆎߔࠆߣߣ߽ߦ‫࠼࠙࡜ࠢޔ‬ዉ౉ߦ޽ߚߞߡ
ߩኻ⽎ᬺോߩ⷗߃ࠆൻ‫ᦨޔ‬ㆡൻ‫ޔ‬ᣢሽࠪࠬ࠹ࡓߣߩㅪ៤ߥߤ࠻࡯࠲࡞ߥࠨࡐ࡯࠻ࠍផㅴߒ
ߡ޿ࠆ‫ޕ‬
߹ߚ‫ޔ‬ᣣ┙⵾૞ᚲߢߪ‫ޔ‬2009 ᐕ 7 ᦬ࠃࠅ‫࠼࠙࡜ࠢޔ‬㑐ㅪߩࠨ࡯ࡆࠬࠍ‫ ࠬࡀࠫࡆޔ‬PaaS
࠰࡝ࡘ࡯࡚ࠪࡦ‫ ࠬࡀࠫࡆޔ‬SaaS ࠰࡝ࡘ࡯࡚ࠪࡦ‫ࡦ࡚ࠪ࡯ࡘ࡝࠰࠼࠙࡜ࠢ࡮࠻࡯ࡌࠗ࡜ࡊޔ‬
߆ࠄ᭴ᚑߐࠇࠆ‫ޟ‬Harmonious Cloud‫ߡߒߣޠ‬ᣂߚߦ૕♽ൻߒ‫ߩ࠼࠙࡜ࠢޔ‬ዉ౉ࠦࡦࠨ࡞࠹
࡯࡚ࠪࡦ߆ࠄ⸳⸘‫ޔ‬᭴▽‫ޔ‬ㆇ↪߹ߢ‫ࠍ࠻࡯ࡐࠨߥ࡞࠲࡯࠻ޔ‬ឭଏߒߡ޿ࠆ‫ޕ‬
࿖ౝᄢᚻࡌࡦ࠳࡮SIer ฦ␠ߢߪ‫⛽ߩ࡯࠲ࡦ࠮࠲࡯࠺ޔ‬ᜬ⾌߇ᶏᄖߣᲧセߒߡ㜞㗵ߢ޽ࠆ
ߎߣߥߤ߆ࠄ‫ޔ‬వⴕߔࠆᄖ⾗♽ࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߦኻߒߡଔᩰ㕙ߢߩ┹੎ജࠍᜬߟߎ
ߣ߇࿎㔍ߢ޽ࠆߎߣ߽޽ࠅ‫ޔ‬㘈ቴኻᔕߢࠪࠬ࠹ࡓ㐿⊒ࠍⴕߞߡ߈ߚᓥ᧪ߩࡆࠫࡀࠬߩᑧ㐳
✢਄ߦࠢ࡜࠙࠼/SaaS ࡆࠫࡀࠬࠍ૏⟎ߠߌߡ޿ࠆߣ⠨߃ࠄࠇࠆ‫࡞࠺ࡕࠬࡆ࡯ࠨߩߟߣ߭ޕ‬
ߦ․ൻߒߡࠨ࡯ࡆࠬឭଏࠍⴕ߁ߩߢߪߥߊ‫ࠩ࡯࡙ޔ‬ડᬺ߇ ᔨߔࠆା㗬ᕈ࡮࠮ࠠࡘ࡝࠹ࠖ
ߥߤᛛⴚ㕙ߢߩఝ૏ᕈ߿‫ޔ‬ዉ౉೨ߩࠦࡦࠨ࡞࠹࡯࡚ࠪࡦ߆ࠄⒿേᓟߩㆇ↪߹ߢ࠻࡯࠲࡞ߥ
ࠨࡐ࡯࠻߇น⢻ߢ޽ࠆὐࠍᒝ⺞ߒ‫ࠩ࡯࡙ޔ‬ડᬺ߳ߩ࿐޿ㄟߺࠍ࿑ߞߡ޿ࠆߣ⷗ࠄࠇࠆ1‫ޕ‬
৻ᣇ‫ޔ‬࿖ౝߩࠨ࡯ࡆࠬ੐ᬺ⠪ߦ߅޿ߡߪ‫ޔ‬2007 ᐕ㗃ࠃࠅ‫ࠢ࡯ࡢ࠻࠶ࡀޔ‬ⅣႺߩ᥉෸ࠍ⢛
᥊ߦ‫ޔ‬ᓥ᧪ឭଏߒߡ޿ߚࠨ࡯ࡆࠬࠍਛᔃߦ SaaS ဳߣߒߡឭଏࠍᆎ߼ࠆࠤ࡯ࠬ߇⷗ࠄࠇࠆࠃ
߁ߦߥߞߚ‫ޕ‬
ᧄᆔຬળߩ⃻࿾⺞ᩏ2ߢુߞߚ‫ޟ‬ᩣᑼળ␠ HARP‫ޠ‬
‫ᧅޟ‬ᏻᏒ SaaS ࡆࠫࡀࠬ⎇ⓥળ‫ߩޠ‬੐଀
ߦ߅޿ߡ߽‫ޔ‬㔚ሶ↳⺧࡮㔚ሶ⺞㆐࡮ᣉ⸳੍⚂ߩ SaaS ߢߩឭଏ߇ᣢߦߐࠇߡ޿ࠆઁ‫ޔ‬ᢎ⢒ᯏ
㑐ะߌ߿჻ᬺะߌ╬ࠨ࡯ࡆࠬឭଏߦ㑐ߔࠆࡆࠫࡀࠬᬌ⸛߇ㅴ߼ࠄࠇߡ޿ࠆ‫ޕ‬
SaaS ဳߩ੐ᬺዷ㐿ߦ߅޿ߡߪ‫઀⥄⁛ߩߤߥ࠼ࡦࠛࠢ࠶ࡃޔ‬᭽ߩᒝ޿ㇱಽߢߪߥߊ‫ߕ߹ޔ‬
ߪࡈࡠࡦ࠻♽ߩ౒ㅢൻ߇࿑ࠅ߿ߔ޿ㇱಽ߆ࠄ᥉෸ߒߡ޿ߊ⷗ㅢߒߢ޽ࠅ‫ߚߞ޿߁ߘޔ‬ὐߢ
1
ฦ␠ߩࠢ࡜࠙࠼/SaaS ੐ᬺዷ㐿ߩ᭎ⷐߪ‫▻ᧄޔ‬ઃ㍳㧔ᩣ㧕ਃ⪉✚⎇‫࠼࠙࡜ࠢޟ‬/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖ
ᛛⴚߣ㑐ㅪࡆࠫࡀࠬߦ㑐ߔࠆ⺞ᩏ‫ޠ‬1.2.2 ෳᾖ‫ޕ‬
2
ᧄ▻ઃ㍳㧔ᩣ㧕ਃ⪉✚⎇‫࠼࠙࡜ࠢޟ‬/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖᛛⴚߣ㑐ㅪࡆࠫࡀࠬߦ㑐ߔࠆ⺞ᩏ‫ޠ‬ઃ㍳
Τ ⻠Ṷ㍳ෳᾖ‫ޕ‬
2
߽‫ޔ‬੐ᬺ⠪ߩขࠅ⚵ߺߣߒߡߪ̌ㅪว૕̍ߦะߌߚࠨ࡯ࡆࠬዷ㐿߆ࠄ⌕ᚻ࡮ᬌ⸛ߐࠇߡ޿
ࠆ⁁ᴫߣ⸒߃ࠆ‫ޕ‬
)4*࣭ඤ̤̫ͥͅ·ρ;Ρ0SaaS ΫΐΥΑ۪‫͈ޏ‬අಭ!
ࠢ࡜࠙࠼ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߩࠨ࡯ࡆࠬࡕ࠺࡞ߣߒߡߪ‫ޔ‬ᄢ߈ߊ޿߁ߣ‫࡮ࠢ࠶࡝ࡉࡄޔ‬
ࠢ࡜࠙࠼‫ߦ࠼࠙࡜ࠢ࡮࠻࡯ࡌࠗ࡜ࡊޔ‬ಽߌࠄࠇࠆ‫ޕ‬
☨࿖ Amazon ߥߤ߇ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߦࠃࠆࠨ࡯ࡆࠬࡕ࠺࡞ࠍዷ㐿ߒ‫ޔ‬೑↪߇᜛ᄢ
ߒߡ޿ࠆߩߦኻߒ‫ޔ‬ᣣᧄ࿖ౝߩ࡙࡯ࠩડᬺߦ߅޿ߡߪ‫␠ޔ‬ౝࠪࠬ࠹ࡓߩࠢ࡜࠙࠼߳ߩ⒖ⴕ
ߪ‫ోޔ‬૕ߣߒߡ߹ߛᘕ㊀ߥᆫ൓ࠍߣߞߡ޿ࠆ⁁ᴫߣ⸒߃ࠆ‫ޕ‬
ߎߩ⢛᥊ߦߪ‫ޔ‬
䊶ડᬺౝߩ࠺࡯࠲ࠍ␠ᄖߦ଻▤㧔․ߦᶏᄖߩ࠺࡯࠲࠮ࡦ࠲࡯㧕ߔࠆߎߣߦኻߒߡᣣᧄ
ડᬺ߇ᛶ᛫ᗵࠍᜬߟߎߣ
䊶ຠ⾰߿ା㗬ᕈ‫ߦ╬ࠖ࠹࡝ࡘࠠ࠮ޔ‬ኻߒߡᣣᧄડᬺ߇ᢅᗵߦߥࠆ௑ะ߇޽ࠆߎߣ
䊶ᣣᧄડᬺߦ߅޿ߡߪᄢᚻࡌࡦ࠳࡮SIer ߳ߩଐሽᐲ߇㜞޿௑ะ߇޽ࠆߎߣ
ߥߤ߇᜼ߍࠄࠇࠆ‫ޕ‬
ߎߩߚ߼‫ޔ‬࿖ౝડᬺߩࠢ࡜࠙࠼/SaaS ߩ೑↪ߦ߅޿ߡߪ‫ޔ‬ਥߦࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼
ߣߒߡ᭴▽ߔࠆᒻᘒ‫ޔߪߚ߹ޔ‬ᬺോߦࠃߞߡࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߣࡄࡉ࡝࠶ࠢ࡮ࠢ࡜
࠙࠼ࠍ૶޿ಽߌࠆࡂࠗࡉ࡝࠶࠼࡮ࠢ࡜࠙࠼ߢ᭴▽ߔࠆᒻᘒ߇⃻ታ⊛ߣ⷗ࠄࠇߡ޿ࠆ‫ޕ‬
ߎ߁޿ߞߚࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩዉ౉ߦ㓙ߒߡߪ‫࡮ࠢ࠶࡝ࡉࡄ࡮࠼࠙࡜ࠢ࡮࠻࡯ࡌࠗ࡜ࡊޔ‬
ࠢ࡜࠙࠼ਔᣇߦኻߒߡ‫ޔ‬ㅪ៤߿ࡑࡀࠫࡔࡦ࠻ⅣႺߩ᭴▽ߩᔅⷐᕈ‫ߢࠬࡒ࡟ࡊࡦࠝޔ‬Ⓙേߔ
ࠆᣢሽࠪࠬ࠹ࡓߣࠢ࡜࠙࠼ߩㅪ៤ⅣႺ᭴▽ߩᔅⷐᕈ߇಴ߡߊࠆߚ߼‫੹ޔ‬ᓟ‫ޔ‬
̌ࠢ࡜࠙࠼࡮ࠗ
ࡦ࠹ࠣ࡟࡯࡚ࠪࡦ̍ߩ࠾࡯࠭߇಴ߡߊࠆ߽ߩߣᗐቯߐࠇ‫ޔ‬࿖ౝࡌࡦ࠳࡮SIer ฦ␠ߢߪᣂߚ
ߥࡆࠫࡀࠬࡕ࠺࡞ࠍᮨ⚝ߒߡ޿ࠆᲑ㓏ߢ߽޽ࠆ‫ޕ‬
੹ᓟߩ࡙࡯ࠩડᬺߢߩࠢ࡜࠙࠼᥉෸ߣߣ߽ߦ‫ࡦࡌࠕࠚ࠙࠼࡯ࡂޔ࠳ࡦࡌࠕࠚ࠙࠻ࡈ࠰ޔ‬
࠳‫ޔ‬SIer‫ޔ‬ISP ੐ᬺ⠪ߥߤߩ㑆ߢ‫ޔ‬ઃടଔ୯ⷐ⚛߿᫮ಽߌ‫ޔ‬Ꮕ೎ൻ߽᣿⏕ߦߥߞߡߊࠆߣᗐ
ቯߐࠇࠆ‫ޕ‬
3
2/2/3ȅༀ࣭ঌા൲࢜!
)2*ༀ࣭͈৽ါ·ρ;Ρ0SaaS মު৪͈൲࢜!
☨࿖ߦ߅޿ߡߪ‫ࠕࠚ࠙࠼࡯ࡂޔࠕࠚ࠙࠻ࡈ࠰ޔ‬ᚗ޿ߪฦ⒳ࠨ࡯ࡆࠬߩࡌࡦ࠳ߢ޽ࠆ᭽‫ޘ‬
ߥડᬺ߇‫ࠆߔ᦭଻ࠄ⥄ޔ‬ఝ૏ߥᛛⴚ߿⾗↥ࠍࠦࠕߦߒߡ‫ࠬࡀࠫࡆ࠼࠙࡜ࠢޔ‬Ꮢ႐߳ᰴ‫ߦޘ‬
ෳ౉ߒ‫ޔ‬ዷ㐿ࠍㅴ߼ߡ޿ࠆ‫ޕ‬
଀߃߫‫ޔ‬Amazon ߪ‫ޔ‬਎⇇ᦨᄢⷙᮨߦᢙ߃ࠄࠇࠆ࠙ࠚࡉࠨࠗ࠻㧔Amazon.com㧕ߩࠗࡦࡈ
࡜ࠍၮ⋚ߣߒߡ‫ޔ‬Amazon Web Services㧔એਅ AWS㧕ߣ๭߫ࠇࠆࠨ࡯ࡆࠬࠍࠗࡦ࠲࡯ࡀ࠶࠻
⚻↱ߢឭଏߒߟߟ‫ߩ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔ‬ⅣႺᢛ஻ࠍᕆㅦߦㅴ߼ߡ޿ࠆ‫ޔߚ߹ޕ‬IBM ߪ‫ޔ‬
਎⇇ᦨᄢⷙᮨߦᢙ߃ࠄࠇࠆ IT ࠨ࡯ࡆࠬડᬺߣߒߡ‫ޔ‬ၮᧄ⊛ߥࠗࡦࡈ࡜‫ࠄ߆ࠕࠚ࠙࡞࠼ࡒޔ‬
೑↪น⢻ߥ᏷ᐢ޿ࠨ࡯ࡆࠬߦ⥋ࠆ߹ߢ‫ࠆߌ߅ߦࠬࡆ࡯ࠨࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޔ‬
ో⥸⊛ߥଔ୯ㅪ㎮ࠍឭଏߒ‫ޔ‬ਥߦߪࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߩዷ㐿ߦᵈജߒߡ޿ࠆ‫ޕ‬
☨࿖ߩࠢ࡜࠙࠼ᬺ⇇ߢߩㅪ៤ߣ┹วേะࠍ࿑ 1.1.2-1 ߦ␜ߔ߇‫ޔ‬Google ߿ Salesforce ╬߇
వⴕߔࠆਛ‫ޔ‬ᣢሽߩࡂ࡯࠼࠙ࠚࠕࡌࡦ࠳߽ࠢ࡜࠙࠼ะߌ⵾ຠ߿‫࠼࠙࡜ࠢޔ‬੐ᬺ⠪߳ߩࠗࡦ
ࡈ࡜ឭଏߦജࠍ౉ࠇߡ޿ࠆ‫৻ޕ‬ᣇߢᣢሽ࠰ࡈ࠻࠙ࠚࠕࡌࡦ࠳߽ࠢ࡜࠙࠼ᛛⴚࠍᜬߟડᬺࠍ
⾈෼ߔࠆߥߤߒߡ‫⵾␠⥄ޔ‬ຠߩࠢ࡜࠙࠼ォ឵ߦะߌߚḰ஻ࠍㅴ߼ߡ޿ࠆ⁁ᴫߦ޽ࠆ‫ޕ‬
ㅪ៤
SaaS䈱
SaaS䈱CRM䈪┹ว
CRM䈪┹ว
Oracle
䉪䊤䉡䊄䈻ㅴ಴Ḱ஻ਛ
SAP
⾈෼
S䋺 Microsoft Online Service
Windows Live, (Office2010)
Sun
P䋺 Oracle Platform for SaaS
coghead
P䋺 Windows Azure Platform
䉲䉴䊁䊛䈎䉌䉰䊷䊎䉴ឭଏ䈻
੐ᬺォ឵䉕࿑䉎
઒ᗐൻ
䉸䊥䊠䊷䉲䊢䊮ឭଏ
H䋺 Windows Azure Storage
P䋺 Open Cloud Platform
Cloud Compute Service
䉪䊤䉡䊄OS
䉪䊤䉡䊄OS
䈪┹ว
IBM
NW䉴䉟䉾䉼䉕
NW䉴䉟䉾䉼䉕
ឭଏ
P䋺 Google App Engine
ㅪ៤
Amazon
Cisco
Google
S䋺 Google Apps
(Google Wave2)
H䋺 Cloud Storage Service
ᛛⴚㅪ៤
Salesforce
ㅪ៤
HaaSᏒ႐䉕‧ᒁ
HaaSᏒ႐䉕‧ᒁ
ઁ੐ᬺ⠪䈫䈱ㅪ៤ᒝൻ
S䋺 Lotus Live
S䋺 Salesforce.com
P䋺 Force.com
H䋺 Amazon S3
Amazon EC2
ㅪ៤
H䋺 ઒ᗐൻ䉟䊮䊐䊤
䊑䊤䉡䉱 䈱
PPT1䈪┹ว䈏੍ᗐ
Microsoft
⾈෼
S䋺 Oracle 䋨CRM) On-demand
CRM䋨
Force.com
CRM䋨SaaS䋩䇮
SaaS䋩䇮Force.com
䋨PaaS䋩䈪ᄢ䈐䈭䉲䉢䉝
PaaS䋩䈪ᄢ䈐䈭䉲䉢䉝
H䋺 Computing On-demand
䊒䊤䉟䊔䊷䊃
䉪䊤䉡䊄䈪┹ว
Netsuite
HP
DELL
ㅪ៤
S䋺 HP SaaS
S䋺 On-demand ERP
DCะ䈔䉰䊷䊋
DCะ䈔䉰䊷䊋
䉕ឭଏ
S: SaaS
P: PaaS
H: HaaS
/IaaS
⾈෼
P䋺 SuiteCloud
ERP⽼ᄁ䈪ㅪ៤
ERP⽼ᄁ䈪ㅪ៤
EDS
H䋺 ઒ᗐൻ䉟䊮䊐䊤
⊕ᛮ䈐䈲ઍ⴫⊛䈭
⵾ຠ䊶䉰䊷䊎䉴
H䋺 ઒ᗐൻ䉟䊮䊐䊤
┹ว
ㅪ៤
H䋺 ઒ᗐൻ䉟䊮䊐䊤
1. Personal Productivity Tool䋨Office䈱䉋䈉䈭ᢥᦠ䉿䊷䊦╬䈏ઍ⴫⊛䋩
2. Google Wave䋺2009ᐕ5᦬䈮㐿௅䈘䉏䈢䇮䇸Google I/O䇹䈪⊒⴫䈘䉏䈢ᰴ਎ઍ䉮䊚䊠䊆䉬䊷䉲䊢䊮䊒䊤䉾䊃䊐䉤䊷䊛
಴ౖ㧦ㅳೀ࠳ࠗࡗࡕࡦ࠼㧔2009 ᐕ 5 ᦬ 16 ᣣภ㧕‫ޔ‬ฦ␠౏⴫⾗ᢱ‫ޔ‬ႎ㆏╬ࠍၮߦਃ⪉✚ว⎇ⓥᚲ૞ᚑ
࿑ 1.1.2-1 ☨࿖ߩࠢ࡜࠙࠼ᬺ⇇േะ3
3
ઍ⴫⊛੐ᬺ⠪ߩേะ᭎ⷐߪ‫▻ᧄޔ‬ઃ㍳㧔ᩣ㧕ਃ⪉✚⎇‫࠼࠙࡜ࠢޟ‬/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖᛛⴚߣ㑐ㅪ
ࡆࠫࡀࠬߦ㑐ߔࠆ⺞ᩏ‫ ╙ޠ‬2 ┨ࠍෳᾖ‫ޕ‬
4
)3*ༀ࣭͈·ρ;Ρຽ‫͈ݞ‬අಭ!
☨࿖ߦ߅޿ߡߪ‫࠼࠙࡜ࠢޔ‬᥉෸߇ᣣᧄࠃࠅ߽వⴕߒߡ޿ࠆ߇‫․ߩߘޔ‬ᓽߪ‫ޔ‬ᣣᧄᏒ႐ߣ
Ყセߔࠆߣએਅߩㅢࠅߢ޽ࠆ‫ޕ‬
䊶ਥⷐߥࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߩ਎⇇⊛ߥบ㗡㧔Amazon‫ޔ‬Salesforce.com ߥߤ㧕
䊶ਛዊડᬺߦ߅ߌࠆࠢ࡜࠙࠼೑↪ߩㅴዷ
䊶ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߦኻߔࠆᏒ႐࠾࡯࠭ߩჇᄢ
ߘߩ⢛᥊ߣߒߡ‫☨ޔ‬࿖ߦ߅ߌࠆᰴߩࠃ߁ߥ IT Ꮢ႐ߩ․ᓽ߇᜼ߍࠄࠇࠆ‫ޕ‬
䊶☨࿖ߢߪ࡙࡯ࠩ஥ߩᖱႎࠪࠬ࠹ࡓㇱ㐷ߦ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉ߦ㑐ߔࠆㆬቯ⢻ജ߇޽
ࠆ߇‫ޔ‬ᣣᧄߦ߅޿ߡߪࡌࡦ࠳஥߇ਥዉߒߡㆬቯߔࠆ௑ะ߇ᒝ޿‫ޕ‬
䊶࡙࡯ࠩ஥ߩᬺോߩᮡḰൻ߇ㅴࠎߢ߅ࠅ‫ޔ‬IT ࠨ࡯ࡆࠬߦ߅ߌࠆ౒ㅢൻ߇ኈᤃߢ޽ࠆ‫ޕ‬
䊶ࠗࡦ࠲࡯ࡀ࠶࠻࡮ࡀ࠶࠻ࡢ࡯ࠢᛛⴚߦᒝߊ‫ᦨޔ‬ᣂᛛⴚ߿ࡁ࠙ࡂ࠙߇౉ᚻ಴᧪ࠆ‫ޕ‬
☨࿖ߪ‫ࠍࠬࡆ࡯ࠨ࠼࠙࡜ࠢޔ‬ឭଏߔࠆߚ߼ߩၮᐙᛛⴚߢ޽ࠆ‫࡯ࠨߩ↪࡯࠲ࡦ࠮࠲࡯࠺ޔ‬
ࡃ߿㜞ㅦࠬࠗ࠶࠴‫ޔ‬วℂൻࠪࠬ࠹ࡓߥߤߩὐߢ਎⇇ࠍ࡝࡯࠼ߒߡ߅ࠅ‫ޔߦࠄߐޔ‬዁᧪⊛ߦ
߽‫࡯࠲ࡦ࠮࠲࡯࠺ޔ‬㑆ߢࠕࡊ࡝ࠤ࡯࡚ࠪࡦ߿ᖱႎಣℂ⢻ജߥߤࠍ߿ࠅขࠅߔࠆߚ߼ߦ৻ጀ
ⶄ㔀ߢ㜞ᐲߥࡁ࠙ࡂ࠙߇ᔅⷐߦߥߞߡ޿ߊߎߣ߇੍ᗐߐࠇ‫☨ޔ‬࿖ߩࠢ࡜࠙࠼ࠨ࡯ࡆࠬಽ㊁
ߢߩᛛⴚ⊛ߥఝ૏ᕈߪᥳߊំࠆ߇ߥ޿߽ߩߣᕁࠊࠇࠆ‫ޕ‬
5
2/3ȅ·ρ;Ρ0TbbT ̤̫ͥͅΓ΅νςΞͻ!
ࠢ࡜࠙࠼/SaaS ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖߦߟ޿ߡ‫☨ޔ‬࿖࿖┙ᮡḰᛛⴚ⎇ⓥᚲ㧔NIST: National
Institute of Standards and Technology㧕ߩࠢ࡜࠙࠼࠮ࠠࡘ࡝࠹ࠖߩಽᨆࠍෳᾖߔࠆ4‫࠼࠙࡜ࠢޕ‬
ߩ㊀ⷐ੐㗄ߣߒߡା㗬ᕈ‫ޔ࠻ࡦ࠽࠹࠴࡞ࡑޔ‬ᥧภൻ‫ࠍࠬࡦࠕࠗ࡜ࡊࡦࠦޔ‬᜼ߍߡ߅ࠅ೑ὐ
ߣ⺖㗴߇޽ࠆ‫ߩࠖ࠹࡝ࡘࠠ࠮࠼࠙࡜ࠢߥ⊛⥸৻ޕ‬೑ὐߣߒߡߪ Ԙᄖㇱߩࠢ࡜࠙࠼ߦ౏㐿
࠺࡯࠲ࠍ⒖ߔߎߣߦࠃࠆౝㇱᯏኒ࠺࡯࠲ߩ㔺಴ૐᷫ‫ޔ‬ԙࠢ࡜࠙࠼ߩห⾰ᕈߦࠃࠆ࠮ࠠࡘ࡝
࠹ࠖߩ⋙ᩏ/࠹ࠬ࠻ߩ◲ᤃൻ‫ޔ‬Ԛ࠮ࠠࡘ࡝࠹ࠖ▤ℂߩ⥄േൻ‫ޔ‬ԛ౬㐳ᕈ/ἴኂᓳᣥ‫ޕࠆ޽߇ޔ‬
߹ߚ‫ࠖ࠹࡝ࡘࠠ࠮࠼࠙࡜ࠢߥ⊛⥸৻ޔ‬਄ߩ⺖㗴ߣߒߡߪ‫ޔ‬Ԙࡌࡦ࠳ߩ࠮ࠠࡘ࡝࠹ࠖࡕ࠺࡞
ࠍା㗬ߔࠆߎߣ‫ޔ‬ԙ⋙ᩏ⚿ᨐߦ㘈ቴ߇ኻᔕ಴᧪ߥ޿ߎߣ‫ޔ‬Ԛ⺞ᩏߩߚ߼ߩᡰេ߇ᔅⷐ‫ޔ‬ԛ
㑆ធ⊛ߥ▤ℂ⠪ߩ⽿છ‫ޔ‬Ԝ⁛⥄ߩታⵝ߇ߢ߈ߥ޿‫ޔ‬ԝ‛ℂ⊛ߥ೙ᓮ߇ߢ߈ߥ޿╬߇޽ࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ߩᵴ↪߇వⴕߒߡ޿ࠆ☨࿖ߢߪᄙߊߩᬺ⇇࿅૕߇⸳┙ߐࠇߡ޿ࠆ‫ߦ․ޕ‬
ࠢ࡜࠙࠼/SaaS ߩ࠮ࠠࡘ࡝࠹ࠖߦ㑐ߔࠆᬌ⸛ࠍⴕ߁ Cloud Security Alliance ߇౏⴫ߒߚࠟࠗ
࠼࡜ࠗࡦ‫ޟ‬Guidance for Critical Areas of Focus in Cloud Computing‫࠼࠙࡜ࠢߪޠ‬੐ᬺ⠪෸߮⚵
❱ߩ࠮ࠠࡘ࡝࠹ࠖᜂᒰ⠪ะߌߦ૞ᚑߐࠇߚᢥᦠߢ‫❱⚵ޔ‬ౝߢ‫ޟ‬ㆡಾߥࠟࡃ࠽ࡦࠬ‫ޠ‬
‫ࠢࠬ࡝ޟ‬
ࡑࡀࠫࡔࡦ࠻‫ޠ‬
‫ޟ‬Ᏹ⼂‫⛽ࠍޠ‬ᜬߔࠆߎߣ߇㊀ⷐߣߒ‫ࠢ࡜ࡊ࠻ࠬࡌߩࠖ࠹࡝ࡘࠠ࠮࠼࠙࡜ࠢޔ‬
࠹ࠖࠬߣߒߡ૞ᚑߒߡ޿ࠆ‫ޕ‬
‫ޔޠࡖ࠴ࠢ࠹ࠠ࡯ࠕ࡮࠼࠙࡜ࠢޟ‬
‫ޔޠࠬࡦ࠽ࡃࠟࠆߌ߅ߦ࠼࠙࡜ࠢޟ‬
‫ ߩޠࡦ࡚ࠪ࡯࡟ࡍࠝࠆߌ߅ߦ࠼࠙࡜ࠢޟ‬3 ┨ 13 ࠼ࡔࠗࡦߢ᭴ᚑߐࠇߡ߅ࠅ‫ޔ‬ฦ࠼ࡔࠗࡦߦ
ߟ޿ߡ੐ᬺ⠪ߣ࡙࡯ࠩߦะߌߚផᅑ੐㗄߇␜ߐࠇߡ޿ࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߩ࡙࡯ࠩߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߩࠕࠞ࠙ࡦ࠲ࡆ࡝࠹ࠖߪ‫ޔ‬ᓥ
᧪߆ࠄ㘈ቴߣขࠅ੤ࠊߐࠇߡ޿ࠆࠨ࡯ࡆࠬຠ⾰଻⸽ᄾ⚂㧔Service Level Agreement㧦એਅ‫ޔ‬
SLA㧕ߦ⸥タߒߡ߅੕޿ߦ⏕⹺ߒߡ޿ࠆࠤ࡯ࠬ߇ᄙ޿‫ޔߦ⥸৻ޕ‬SLA ߢߪࠨ࡯ࡆࠬߩ▸࿐
߿ࠨ࡯ࡆࠬߩຠ⾰ࠍ⹏ଔߔࠆᜰᮡ‫ޔ‬ᜰᮡߦၮߠߊຠ⾰ߩ⋡ᮡ୯ߥߤࠍขࠅ᳿߼ࠆ߇‫ࠠ࠮ޔ‬
ࡘ࡝࠹ࠖߦߟ޿ߡ߽ห᭽ߥ⠨߃ߢ‫ޔ‬୘೎࡙࡯ࠩᲤߦ⇣ߥࠆ࠾࡯࠭ߦวࠊߖߡ߹ߣ߼ࠄࠇߡ
޿ࠆ‫ޕ‬ታ㓙ߩㆇ↪ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߪ⃻ᤨὐߢߪฦ␠ฦ᭽ߢ޽ࠅ‫ޔ‬ᄖㇱߩ࠮ࠠࡘ
࡝࠹ࠖ੐ᬺ⠪ߦ৻ㇱࠍᆔߨߚࠅ‫ޔ‬ᚗ޿ߪ‫⥄ࠍߡోޔ‬೨ߢኻᔕߔࠆ╬ߢኻ╷߇ᛂߚࠇߡ޿ࠆ‫ޕ‬
଀߃߫‫ޔ‬Amazon ߢߪ AWS ࠗࡦࡈ࡜ߦ߅ߌࠆ࠺࡯࠲ߩቢోᕈߪᦨ⚳⊛ߦ㘈ቴ஥ߦ⽿છ߇
޽ࠆ‫ޔߢߎߘޕ‬㘈ቴߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ߳ߩ ᔨߦኻᔕߔࠆߚ߼ߦ‫⥄ޔ‬りߩ AWS ࡈ࡟
࡯ࡓࡢ࡯ࠢߦട߃‫ࠍࠬࡆ࡯ࠨࠖ࠹࡝ࡘࠠ࠮ޔ‬ឭଏߔࠆⶄᢙߩ࠰࡝ࡘ࡯࡚ࠪࡦࡊࡠࡃࠗ࠳ߣ
දᬺߒߡ޿ࠆ‫ޕ‬
߹ߚ‫ޔ‬IBM ߢߪ⥄␠ߩࠢ࡜࠙࠼ࠨ࡯ࡆࠬߦ߅ߌࠆฦዪ㕙ࠍ✂⟜ߒߚ SLA ߦࠃߞߡ‫ޔ‬㘈
ቴ߳ߩࠕࠞ࠙ࡦ࠲ࡆ࡝࠹ࠖࠍ଻ᜬߒߡ޿ࠆ‫ޕ‬㘈ቴ߇ ᔨߔࠆࠢ࡜࠙࠼ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ
ߢߩ࠮ࠠࡘ࡝࠹ࠖ㑐ㅪ໧㗴ࠍᛠីߒߚ਄ߢ‫ ߩ␠⥄ޔ‬IBM Security Framework ߿ߘߩઁߩ⥄
␠ߩ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ㧔ᄖㇱߩࡄ࡯࠻࠽࡯ߦᱴߤଐሽߔࠆᔅⷐ߇ή޿㧕ࠍ೑↪ߒߡኻᔕߒ
ߡ޿ࠆ‫ޕ‬
4
NIST, “Effectively and Securely Using the Cloud Computing Paradigm v26”,
http://csrc.nist.gov/groups/SNS/cloud-computing/index.html
6
࿖ౝߦ߅ߌࠆขࠅ⚵ߺߣߒߡߪ‫ޔ‬2008 ᐕ㗃ࠃࠅ⚻ᷣ↥ᬺ⋭෸߮✚ോ⋭ࠍਛᔃߦࠢ࡜࠙࠼
/SaaS ߦ㑐ߔࠆᛛⴚ‫ޔ‬ᴺ೙ᐲ╬ߩᬌ⸛߇ᵴ⊒ߦⴕࠊࠇߡ߅ࠅ‫ߩࠄࠇߘޔ‬ᵴേߩਛߢ߽࠮ࠠ
ࡘ࡝࠹ࠖߩ⏕଻߇㊀ⷐߥⷰὐߣߒߡᛒࠊࠇߡ޿ࠆ‫ޕ‬
೑↪ଦㅴߩߚ߼ߩࠟࠗ࠼࡜ࠗࡦߣߒߡ⚻ᷣ↥ᬺ⋭߇૞ᚑߒߚ‫ޔ‬SaaS ೑↪⠪ะߌߩ‫ޟ‬SaaS
ะߌ SLA ࠟࠗ࠼࡜ࠗࡦ‫ޠ‬5ߪ࠮ࠠࡘ࡝࠹ࠖߦ㑐ߒߡ‫ޔ‬Ԙ౏⊛⹺⸽ขᓧߩⷐઙ‫ޔ‬ԙࠕࡊ࡝ࠤ
࡯࡚ࠪࡦߦኻߔࠆ╙ਃ⠪⹏ଔ‫ޔ‬Ԛᖱႎขᛒ⠪ߩ೙㒢‫ޔ‬ԛᖱႎขᛒ޿ⅣႺ‫ޔ‬Ԝㅢାߩᥧภ࡟
ࡌ࡞ࠍขࠅ਄ߍߡ޿ࠆ‫ ߽ߦઁޕ‬ASP/SaaS ੐ᬺ⠪ߦ߅ߌࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖኻ╷ଦㅴߩߚ
߼ߩ‫ޟ‬ASP࡮SaaS ߦ߅ߌࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖኻ╷ࠟࠗ࠼࡜ࠗࡦ‫߇ޠ‬೙ቯߐࠇߡ޿ࠆ‫ޕ‬
ᬺ⇇࿅૕ߢ߽ࠨ࡯ࡆࠬឭଏ⠪஥߆ࠄߩ‫࠳ࠗࡃࡠࡊࠬࡆ࡯ࠨ࠼࠙࡜ࠢޟ‬දળ‫ࠆߥ⇣߿ޠ‬੐
ᬺ⠪㑆ߩ⋧੕ㆇ↪ᕈࠍ⋡ᜰߒߚ‫ޕࠆ޿ߡࠇߐ┙⸳߇ޠࠬࡦࠕࠗ࡜ࠕ࡮ࠬࡀࠫࡆ࡮࠼࠙࡜ࠢޟ‬
࿖ౝߩᄙߊߩડᬺ߇ࠢ࡜࠙࠼/SaaS ߩዉ౉ߩ㓚ኂߣߒߡ࠮ࠠࡘ࡝࠹ࠖ⏕଻ࠍ⺖㗴ߣߒߡ
޿ࠆ‫ߩߘޕ‬ਛߢ‫ޔ‬࿖ౝߢᣧߊ߆ࠄࠨ࡯ࡆࠬࠍዷ㐿ߒߡ޿ࠆ Salesforce.com ␠ߢߪ‫ޔ‬ᯏኒᕈ‫ޔ‬
଻ోᕈ‫ޔ‬น↪ᕈߦട߃ߡ‫⋙ޔ‬ᩏᕈࠍ฽߼ߚ 4 ߟߩ࠮ࠠࡘ࡝࠹ࠖኻ╷ࠍⴕ޿‫ޔ‬㘈ቴߩਇ቟ߦ
ᔕ߃ࠆߛߌߢߥߊ‫ⷙޔ‬ᮨߩ⚻ᷣࠍ೑↪ߒߚ㜞ᐲߥ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ࠍࡔ࡝࠶࠻ߣߒߡᛂ
ߜ಴ߒߡታ❣ࠍ਄ߍߡ޿ࠆ6‫ޕ‬
ߎࠇࠄߩ⺞ᩏᬌ⸛߆ࠄ‫࠼࠙࡜ࠢޔ‬/SaaS ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߩਥߥ⺖㗴ߣߒߡએ
ਅߩ 4 ὐ߇᜼ߍࠄࠇࠆ‫ޕ‬Ԙ࠺࡯࠲ߩขᛒ޿㧔ᯏኒᕈ㧕‫ޔ‬ԙࠦࡦࡊ࡜ࠗࠕࡦࠬ࡮⋙ᩏ㧔⋙ᩏᕈ㧕‫ޔ‬
Ԛ⋧੕ㆇ↪ᕈ࡮⒖ᬀᕈ㧔น↪ᕈ/ቢోᕈ㧕‫ޔ‬ԛ੐ᬺ⛮⛯ᕈ࡮ࠗࡦࠪ࠺ࡦ࠻ኻᔕ㧔น↪ᕈ/ቢో
ᕈ㧕ߢ޽ࠆ‫⺖ߩࠄࠇߎޕ‬㗴ߦ᣿⏕ߥኻᔕᴺࠍ␜ߔߎߣߢࠢ࡜࠙࠼/SaaS ߇ᣣᧄડᬺߢ߽ᵴ
↪ߐࠇࠆߎߣߦ❬߇ࠆߣ⠨߃ࠄࠇࠆ‫ޕ‬
࿖ౝᄢᚻࡌࡦ࠳࡮SIer ฦ␠ߦ߅޿ߡߪ೨▵ߢ⚫੺ߒߚࠃ߁ߦ‫ࡦࠗࡓ࠹ࠬࠪߩߢ߹ࠇߎޔ‬
࠹ࠣ࡟࡯࡚ࠪࡦߢၭߞߚࡁ࠙ࡂ࠙ࠍࠢ࡜࠙࠼ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ㑐ㅪߩࠨ࡯ࡆࠬߣߒߡዷ
㐿ߒ‫ࠍ࠻࡯ࡐࠨߥ࡞࠲࡯࠻ޔ‬ផㅴߒߡ޿ࠆ‫ޕ‬ຠ⾰߿࠮ࠠࡘ࡝࠹ࠖߦᢅᗵߥ௑ะߩ޽ࠆ㘈ቴ
ߦኻߒࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼߿ࡂࠗࡉ࡝࠶࠻࡮ࠢ࡜࠙࠼߇ਛᔃߦ᥉෸߇ㅴ߻ߣ⠨߃ࠄࠇ
ࠆ‫ޕ‬
߹ߚ‫ޔ‬࿖ౝߢឭଏߐࠇߡ޿ࠆࠢ࡜࠙࠼/SaaS ߩ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߪᓥ᧪ߩࡄ࠶ࠤ࡯
ࠫ⵾ຠࠍ SaaS ߦ⒖ⴕߐߖߚ߽ߩ߇ᄢඨߢ޽ࠅ‫߽ࡗࠗ࡟ࡊޔ‬ᣢሽ੐ᬺ⠪߇ᄙ޿߇‫ޔ‬SaaS Ꮢ
႐߆ࠄߩෳ౉੐ᬺ⠪߽Ⴧ߃ߡ߅ࠅ੹ᐲߩേะ߇ᵈ⋡ߐࠇߡ޿ࠆ‫ޕ‬
ਥߥ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߣߒߡߪ‫ࠬ࡞ࠖ࠙ޔ‬ኻ╷‫ࠣࡠޔ‬෼㓸࡮▤ℂ෸߮ IT ⾗↥▤ℂࠨ
࡯ࡆࠬߥߤߢ‫ޔ‬ฝ⢋਄߇ࠅߩિ߮߇੍ᗐߐࠇߡ޿ࠆ‫ޕ‬
㧔એਅ‫ޔ‬Ꮢ႐੍᷹ߪ࿖ౝ࠻࡯࠲࡞Ꮢ႐㧕
࠙ࠖ࡞ࠬኻ╷ߪᦨ߽৻⥸⊛ߥ࠮ࠠࡘ࡝࠹ࠖ࠷࡯࡞ߢ޽ࠅ‫ࠬ࡞ࠖ࠙ߟ߆ޔ‬ቯ⟵ࡈࠔࠗ࡞ߩ
ᦝᣂ߇ࠨ࡯ࡃߦࠃߞߡ৻రൻߐࠇࠆߚ߼‫ޔ‬ᓥ᧪ߩࡄ࠶ࠤ࡯ࠫ⵾ຠߦᲧߴ࡙࡯ࠩ߿ࡑࠪࡦߩ
⽶ᜂ߇シᷫߐࠇࠆߣ޿߁ࡔ࡝࠶࠻߇޽ࠆ‫ޕ‬2008 ᐕᐲታ❣ߪ 24 ం౞‫ޔ‬2013 ᐕᐲߦߪ 43 ం౞
5
⚻ᷣ↥ᬺ⋭‫ޟ‬SaaS ะߌ SLA ࠟࠗ࠼࡜ࠗࡦ‫ޠ‬
http://www.meti.go.jp/press/20080121004/03_guide_line_set.pdf
6
ᧄ▻ઃ㍳㧔ᩣ㧕ਃ⪉✚⎇‫࠼࠙࡜ࠢޟ‬/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖᛛⴚߣ㑐ㅪࡆࠫࡀࠬߦ㑐ߔࠆ⺞ᩏ‫ޠ‬ઃ㍳
Τ ⻠Ṷ㍳ෳᾖ‫ޕ‬
7
ߩᏒ႐ⷙᮨ7߇੍᷹ߐࠇߡ޿ࠆ‫ޕ‬
ࡠࠣ෼㓸࡮▤ℂߪ J-SOX ᴺߢᵈ⋡ࠍ㓸߼‫ޔ‬2008 ᐕᐲታ❣ߢ 3.25 ం౞‫ޔ‬2013 ᐕᐲߦߪ 15
ం౞ߩᏒ႐ⷙᮨ߇੍᷹ߐࠇߡ޿ࠆ‫੹ޕ‬ᓟߪ PCIDSS㧔Payment Card Industry Data Security
Standard㧕ኻ╷ߣߒߡ߽ᦼᓙߐࠇߡ޿ࠆ‫ޕ‬
IT ⾗↥▤ℂߪࠢ࡜ࠗࠕࡦ࠻ PC ߩ▤ℂᡰេ߿࠮ࠠࡘ࡝࠹ࠖኻ╷ࠍⴕ߁ࠨ࡯ࡆࠬߢ޽ࠆ‫ޕ‬
ࡠࠣ෼㓸࡮▤ℂߣห᭽ߦ J-SOX ᴺߦࠃߞߡ࠾࡯࠭߇㜞߹ߞߡ޿ࠆ߇‫ޔ‬ዉ౉ડᬺߪᄢડᬺ߇
ਛᔃߢ޽ࠆ‫ޕ‬IT ⾗↥▤ℂߩ SaaS Ꮢ႐ߪࡄ࠶ࠤ࡯ࠫࡌࡦ࠳߆ࠄ‫ࡦࠫࡦࠛޔ‬ឭଏࠍฃߌߡෳ
౉ߒߡ޿ࠆ੐ᬺ⠪߇ᄙߊ‫ޔ‬2008 ᐕ㗃߆ࠄᣂⷙ੐ᬺ⠪߇Ⴧടߒߡ޿ࠆ‫ޕ‬2008 ᐕᐲታ❣ߢ 0.9
ం౞‫ޔ‬2013 ᐕᐲߦߪ 11 ం౞ߩᏒ႐ⷙᮨ߇੍᷹ߐࠇߡ޿ࠆ8‫ޕ‬
7
Web ࠮ࠠࡘ࡝࠹ࠖ߿ࡔ࡯࡞ኻ╷࠰࡝ࡘ࡯࡚ࠪࡦߪኻ⽎ᄖ‫ޕ‬
8
ࠢ࡜࠙࠼/SaaS ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ㑐ㅪ⵾ຠ࡮ࠨ࡯ࡆࠬߩേะߪ‫▻ᧄޔ‬ઃ㍳㧔ᩣ㧕ਃ⪉✚⎇‫࠙࡜ࠢޟ‬
࠼/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖᛛⴚߣ㑐ㅪࡆࠫࡀࠬߦ㑐ߔࠆ⺞ᩏ‫ޠ‬1.3.3 ▵ࠍෳᾖ‫ޕ‬
8
2/4ȅտܑ֥ު͈৾ͤழ͙!
ߎߎߢߪ‫ޔ‬ᆔຬડᬺߩࠢ࡜࠙࠼/SaaS ߩਥߥขࠅ⚵ߺࠍ⚫੺ߔࠆ‫ޕ‬
2/4/2ȅີআ೒!
ን჻ㅢߢߪ‫ޔ‬2009 ᐕ 4 ᦬ߦࠢ࡜࠙࠼ࠨ࡯ࡆࠬߦ㑐ߔࠆ⊒⴫ࠍⴕ޿‫ޔ‬㗅ᰴࠨ࡯ࡆࠬߩឭଏ
ࠍㅴ߼ߡ޿ࠆ‫ޕ‬ડ↹࡮ዉ౉߆ࠄㆇ↪߹ߢߩోߡߩࡈࠚ࡯࠭ߢ‫ޔ‬ᔅⷐߥࡊ࡜࠶࠻ࡈࠜ࡯ࡓߣ
ࠨ࡯ࡆࠬࠍࡢࡦࠬ࠻࠶ࡊߢឭଏߒߡ޿ࠆ‫ߩࠬࡆ࡯ࠨ࠼࠙࡜ࠢޕ‬ᩭߣߥࠆߩ߇‫ࠨ࠼࠙࡜ࠢޔ‬
࡯ࡆࠬၮ⋚‫ޟ‬Trusted-Service Platform‫ޠ‬
㧔એਅ‫ޔ‬TSP㧕ߢ޽ࠆ‫ޕ‬TSP ߪ‫࡯ࡘࡇࡦࠦ࠼࠙࡜ࠢޔ‬
࠹ࠖࡦࠣᤨઍߦะߌߡ‫ޔ‬ା㗬ᕈ࡮࠮ࠠࡘ࡝࠹ࠖ࡮น↪ᕈ࡮᜛ᒛᕈ࡮⋭ࠛࡀ࡞ࠡ࡯ࠍ㜞޿࡟
ࡌ࡞ߢታ⃻ߔࠆᄢⷙᮨ઒ᗐൻࡊ࡜࠶࠻ࡈࠜ࡯ࡓߢ޽ࠆ‫ޕ‬TSP ߦട߃‫࠼࠙࡜ࠢޔ‬ዉ౉ߦ޽ߚ
ߞߡߩኻ⽎ᬺോߩ⷗߃ࠆൻ‫ᦨޔ‬ㆡൻ‫ޔ‬ᣢሽࠪࠬ࠹ࡓߣߩㅪ៤ߥߤ‫߅ޔ‬ቴ᭽ߩ ICT ࠪࠬ࠹ࡓ
ࠍ࠻࡯࠲࡞ߦࠨࡐ࡯࠻ߔࠆ‫ޕ‬
಴ౖ㧦ን჻ㅢ
9
࿑ 1.3.1-1 ን჻ㅢߩࠢ࡜࠙࠼ࠨ࡯ࡆࠬ૕♽
)2*ْܑȆ൵වέͿȜΒ!
Ԙ ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦࠨ࡯ࡆࠬ
ࠢ࡜࠙࠼ⅣႺࠍ೑↪ߔࠆᬺോࠪࠬ࠹ࡓߣડᬺౝߢ᭴▽࡮ㆇ↪ߔࠆᬺോࠪࠬ࠹ࡓߩ
9
ን჻ㅢ, ࠢ࡜࠙࠼ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ࡮ࠢ࡜࠙࠼ࠨ࡯ࡆࠬ
http://fenics.fujitsu.com/outsourcingservice/cloud/services/index.html
9
ಾࠅಽߌߥߤ‫ޔ‬ᬺോࡊࡠ࠮ࠬߩนⷞൻࠍⴕ޿ߥ߇ࠄㆡ↪ᣇᴺߦߟ޿ߡࠦࡦࠨ࡞࠹
ࠖࡦࠣ‫ౕޔ‬૕⊛ߥࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦࠍታᣉ‫ޕ‬
)3*‫׋‬ဥέͿȜΒ!
Ԙ ࠺ࠬࠢ࠻࠶ࡊࡑࡀ࡯ࠫ࠼ࠨ࡯ࡆࠬ
߅ቴ᭽߇ᬺോߢ૶ࠊࠇࠆ࠺ࠬࠢ࠻࠶ࡊⅣႺࠍ‫࡞ࠗࡃࡕ߿࠻ࡦࠕࠗ࡜ࠢࡦࠪޔ‬ⅣႺ‫ޔ‬
ࡔ࡯࡞࡮ࠣ࡞࡯ࡊ࠙ࠚࠕ╬ߩ OA ࠷࡯࡞߽฽߼ߡឭଏ‫ޕ‬
ԙ ࡀ࠶࠻ࡢ࡯ࠢࠨ࡯ࡆࠬ
೑↪⠪ࠍᛠីߒ‫ޔ‬ᄙ᭽ߥ┵ᧃ࡮ࠕࠢ࠮ࠬ࿁✢ࠍᵴ↪ߒߡ቟ᔃ࡮቟ోߦડᬺౝࡀ࠶
࠻ࡢ࡯ࠢߦធ⛯‫ޕ‬
Ԛ ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ
࠺࡯࠲࠮ࡦ࠲࡯ౝߩࠢ࡜࠙࠼ⅣႺߦ߅ߌࠆᖱႎ⾗↥ߩ଻⼔ߩᔀᐩߣ⾗↥ߩᱜᒰᕈ
⛽ᜬ╬ߩ࠮ࠠࡘ࡝࠹ࠖࠟࡃ࠽ࡦࠬ⏕┙ࠍᡰេ‫ޕ‬
ԛ ࡑࡀࠫࡔࡦ࠻ࠨ࡯ࡆࠬ
ࠢ࡜࠙࠼ࠨ࡯ࡆࠬߣߒߡឭଏߔࠆฦᯏ⢻ࠍ⛔ว⊛ߦࡑࡀࠫࡔࡦ࠻ߔࠆࠨ࡯ࡆࠬ‫ޕ‬
ࠪࠬ࠹ࡓ࡝࠰࡯ࠬ/ࡀ࠶࠻ࡢ࡯ࠢ/ࠕࡊ࡝ࠤ࡯࡚ࠪࡦߩⒿേ࡮ㆇ↪⁁ᴫ‫࡝ࡘࠠ࠮ޔ‬
࠹ࠖ⁁ᴫ‫ޔ‬ᶖ⾌㔚ജ/CO2 ឃ಴㊂╬ࠍนⷞൻߔࠆ‫ޕ‬
Ԝ ࠪࠬ࠹ࡓࡊ࡜࠶࠻ࡈࠜ࡯ࡓࠨ࡯ࡆࠬ
ࠨ࡯ࡃ‫ޔࠫ࡯࡟࠻ࠬޔ‬OS‫ࠍ╬ࠕࠚ࠙࡞࠼ࡒޔ‬઒ᗐ⊛ߥ⾗Ḯߣߒߡ▤ℂߒ‫߅ޔ‬ቴ᭽
ߩⷐᦸߦᔕߓߡᔅⷐ⾗Ḯࠍឭଏ‫ޕ‬
ԝ ࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠨ࡯ࡆࠬ
࠺࡯࠲࠮ࡦ࠲࡯߆ࠄឭଏߐࠇࠆᦨవ┵ߩࠕࡊ࡝ࠤ࡯࡚ࠪࡦᯏ⢻ࠍ‫ޔ‬ᔅⷐߥߣ߈ߦ
ᔅⷐߥߛߌ೑↪ߢ߈ࠆ SaaS ࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠨ࡯ࡆࠬ‫ޕ‬
ߎࠇࠄฦࠨ࡯ࡆࠬߩឭଏߦ޽ߚࠅ㊀ⷞߒߡ޿ࠆߩ߇‫ߣࠖ࠹࡝ࡘࠠ࠮ޔ‬ຠ⾰ߢ޽ࠆ‫ࠇߎޕ‬
߹ߢၭߞߡ߈ߚࠦࡦࡇࡘ࡯࠹ࠖࡦࠣᛛⴚ࡮ࡀ࠶࠻ࡢ࡯ࠢᛛⴚ࡮ㆇ↪▤ℂߩᛛⴚ‫࠙ࡂ࠙ࡁޔ‬
ࠍ⚿㓸ߒ‫߅ޔ‬ቴ᭽߇቟ᔃߒߡ೑↪ߢ߈ࠆ‫ߢࠕࡘࠠ࠮ޔ‬ା㗬ᕈߩ㜞޿ࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩឭ
ଏࠍ⋡ᜰߒߡ޿ࠆ‫߽ߣࠬࡆ࡯ࠨ࠼࠙࡜ࠢߩ␠ઁޔߚ߹ޕ‬ㅪ៤ߒ‫߅ޔ‬ቴ᭽ߦߣߞߡᦨㆡߥࠢ
࡜࠙࠼ⅣႺߩឭଏ߽ㅴ߼ߡ޿ࠆ‫ޕ‬
10
2/4/3ȅ඾ၛୋैਫ਼!
ᣣ┙⵾૞ᚲߩࠢ࡜࠙࠼/SaaS ߳ߩขࠅ⚵ߺ੐଀ࠍ⚫੺ߔࠆ‫ޕ‬
ᣣ┙ߢߪ‫࠻ࠬࠦޔ‬೥ᷫ߿ዉ౉ࠬࡇ࡯࠼‫ޔ‬ᨵエᕈߣ޿ߞߚࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩᜬߟ⦟޿ὐ
ߦട߃ߡ‫ޔ‬㜞ା㗬‫ޔ‬㜞࠮ࠠࡘ࡝࠹ࠖߢⅣႺߦ߽㈩ᘦߒߚᣣ┙ࠢ࡜࠙࠼࠰࡝ࡘ࡯࡚ࠪࡦ
‫ޟ‬Harmonious Cloud㧔ࡂ࡯ࡕ࠾ࠕࠬࠢ࡜࠙࠼㧕‫
ޠ‬એਅ‫ޔ‬HC㧕ߩឭଏࠍ 2009 ᐕ 7 ᦬ߦ㐿ᆎ
ߒ‫ޔ‬ዉ౉ᤨߩࠦࡦࠨ࡞࠹࡯࡚ࠪࡦ߆ࠄ⸳⸘‫ޔ‬᭴▽‫ޔ‬ㆇ↪߹ߢࠍ࠻࡯࠲࡞ߦឭଏߒߡ޿ࠆ‫ޕ‬
಴ౖ㧦ᣣ┙⵾૞ᚲ
࿑ 1.3.2-1 ᣣ┙⵾૞ᚲߩࠢ࡜࠙࠼ࠨ࡯ࡆࠬ૕♽10
)2*΍ȜΫΑ͈අಿ!
ᣣ┙ߩࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩ․ᓽߣߒߡ‫ޔ‬એਅߩὐ߇᜼ߍࠄࠇࠆ‫ޕ‬
Ԙ 㜞ା㗬
㔚ജ࡮੤ㅢ࡮㊄Ⲣࠪࠬ࠹ࡓߣ޿ߞߚࡒ࠶࡚ࠪࡦࠢ࡝࠹ࠖࠞ࡞ߥડᬺᖱႎࠪࠬ࠹ࡓ
ߦ߽ㆡ↪ߢ߈ࠆ㜞ା㗬ߥࠢ࡜࠙࠼ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣⅣႺࠍታ⃻‫ޕ‬
ԙ 㜞࠮ࠠࡘ࡝࠹ࠖ
ࡀ࠶࠻ࡢ࡯ࠢߢߪ‫ࠩ࡯࡙ࠆࠃߦࡦ࡚ࠪࠖ࠹࡯ࡄࠢ࡯ࡢ࠻࠶ࡀޔ‬ኾ↪ߩࡀ࠶࠻ࡢ࡯
ࠢⅣႺࠍ‫ߪߢࡃ࡯ࠨޔ‬ᣣ┙⁛⥄ߩ઒ᗐൻᛛⴚߢ޽ࠆᣣ┙ࠨ࡯ࡃ઒ᗐൻᯏ᭴
‫ޟ‬Virtage‫ࠆࠃߦࠕࠚ࠙࠼࡯ࡂߩޠ‬઒ᗐൻࠕࠪࠬ࠻ᯏ⢻ࠍ‫ߒ┙⁛ߪߢࠫ࡯࡟࠻ࠬޔ‬
ߚ઒ᗐ⺰ℂ࡙࠾࠶࠻ࠍഀࠅᒰߡࠆߎߣ߇ߢ߈‫࠼࠙࡜ࠢޔ‬ⅣႺߦ߅޿ߡ߽‫ޔ‬ᓥ᧪ߩ
ࠦࠕᬺോࠪࠬ࠹ࡓߣห╬ߩ㜞࠮ࠠࡘ࡝࠹ࠖࠍታ⃻‫ޕ‬
10
ᣣ┙⵾૞ᚲ, ࠢ࡜࠙࠼࠰࡝ࡘ࡯࡚ࠪࡦ‫ޟ‬Harmonious Cloud‫ޠ‬
http://www.hitachi.co.jp/products/it/harmonious/cloud/
11
Ԛ ⅣႺ㈩ᘦ
వㅴߩࠣ࡝࡯ࡦ IT ᛛⴚࠍ㚟૶ߒߚⅣႺ㈩ᘦဳ࠺࡯࠲࠮ࡦ࠲࡯ࠍゲߦ‫⋭ޔ‬㔚ജㆇ↪
ᛛⴚࠍ⚿㓸ߒߚࠨ࡯ࡃ‫ޔࠅࠃߦߤߥࠫ࡯࡟࠻ࠬޔࠕࠚ࠙࡞࠼ࡒޔ‬ⅣႺ㈩ᘦဳߩࠢ
࡜࠙࠼ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ࡮ࡊ࡜࠶࠻ࡈࠜ࡯ࡓࠍታ⃻‫ޕ‬
)3*೹‫ރ‬ΕςνȜΏοϋ!
⃻࿷ HC ߢߪ‫ޔ‬એਅߩ࠰࡝ࡘ࡯࡚ࠪࡦࠍឭଏߒߡ޿ࠆ‫ޕ‬
⴫ 1.3.2-1 HC ߩឭଏ࠰࡝ࡘ࡯࡚ࠪࡦ
࠰࡝ࡘ࡯࡚ࠪࡦฬ
ౝ ኈ
ࡆࠫࡀࠬ PaaS ࠰࡝ࡘ
࡯࡚ࠪࡦ
ડᬺߢߩ೑↪ߦᔅⷐߥ᳓Ḱߩା㗬ᕈ࡮࠮ࠠࡘ࡝࠹ࠖࠍ஻߃ߚ
IT ࡊ࡜࠶࠻ࡈࠜ࡯ࡓ࡝࠰࡯ࠬ㧔PaaS㧕ࠍឭଏߒ‫߿࠻ࠬࠦޔ‬ዉ
౉ᤨ㑆ࠍ⍴❗ߔࠆ‫ޔ‬HC ߩᩭߣߥࠆ࠰࡝ࡘ࡯࡚ࠪࡦ
ࡆࠫࡀࠬ SaaS ࠰࡝ࡘ
࡯࡚ࠪࡦ
⥄␠ߢ IT ࠪࠬ࠹ࡓߩ᭴▽/ㆇ↪ࠍߒߚߊߥ޿ᬺോࠕࡊ࡝ࠤ࡯
࡚ࠪࡦࠍࡀ࠶࠻ࠨ࡯ࡆࠬᒻᘒ㧔SaaS㧕ߢ೑↪ߒ‫ޔ‬ᮡḰ⊛ߥᬺ
ോᯏ⢻ࠍૐࠦࠬ࠻‫ޔ‬⍴ᦼ㑆ߢዉ౉ߔࠆ࠰࡝ࡘ࡯࡚ࠪࡦ
ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙
࠼࠰࡝ࡘ࡯࡚ࠪࡦ
㘈ቴߩࠨࠗ࠻ౝߦ‫࠼࠙࡜ࠢ࡮࠻࡯ࡌࠗ࡜ࡊޔ‬㧔IT ࡝࠰࡯ࠬࡊ
࡯࡞㧕ࠍ᭴▽ߔࠆ࠰࡝ࡘ࡯࡚ࠪࡦ
12
2/4/4ȅς΋Ȝ!
࡝ࠦ࡯ߩࠢ࡜࠙࠼/SaaS ߳ߩขࠅ⚵ߺ੐଀ࠍ⚫੺ߔࠆ‫ޕ‬
࡝ࠦ࡯ߪ‫ޔ‬2009 ᐕࠃࠅᣣᧄ IBM ߣឭ៤ߒ‫ޔ‬ห␠ߩᖱႎ౒᦭࠰ࡈ࠻࠙ࠚࠕ‫ޟ‬IBM Lotus Notes
㧛Domino‫ߩޠ‬ᯏ⢻ࠍࡀ࠶࠻ࡢ࡯ࠢ⚻↱ߢឭଏߔࠆߥߤ‫ߦࠬࡀࠫࡆޔ‬ᓎ┙ߟ࠰ࡈ࠻࠙ࠚࠕᯏ
⢻ࠍࠢ࡜࠙࠼ⅣႺߢ೑↪ߔࠆⶄᢙߩࠨ࡯ࡆࠬࠍឭଏߒߡ޿ࠆ‫ޕ‬
)2*΍ȜΫΑ͈අಭ!
࡝ࠦ࡯ߩࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩ․ᓽߣߒߡ‫ޔ‬એਅߩὐ߇᜼ߍࠄࠇࠆ‫ޕ‬
Ԙ ㄦㅦߥࠨ࡯ࡆࠬ೑↪
⥄␠ߢࠨ࡯ࡃⅣႺࠍᜬߟᔅⷐ߇ߥߊ‫ޔ‬ೋᦼᛩ⾗ࠍᛥ߃‫ޔ‬ᄾ⚂߆ࠄࠪࠬ࠹ࡓ೑↪㐿
ᆎ߹ߢߩᦼ㑆ࠍ⍴❗ߔࠆߎߣ߇น⢻ߣߥࠆ‫ޕ‬
ԙ ㆇ↪ࠦࠬ࠻ߩシᷫ
ࠨ࡯ࡃ▤ℂ࡮ㆇ↪ߩᚻ㑆߆ࠄ⸃᡼ߐࠇ‫ߩࡓ࠹ࠬࠪޔ‬ㆇ↪⽶⩄߇ᄢ᏷ߦシᷫߐࠇࠆ‫ޕ‬
Ԛ ࠨࡐ࡯࠻ឭଏ
ࠦ࡯࡞࠮ࡦ࠲࡯ߦࠃࠆ໧޿วࠊߖኻᔕߥߤߩࠨࡐ࡯࠻ࠍឭଏߔࠆ‫ޕ‬
)3*೹‫ރ‬΍ȜΫΑ!
⃻࿷࡝ࠦ࡯ߢߪએਅߩࠨ࡯ࡆࠬࠍࠢ࡜࠙࠼ࠨ࡯ࡆࠬߣߒߡឭଏߒߡ޿ࠆ‫ޕ‬
⴫ 1.3.3-1 ࡝ࠦ࡯ߩឭଏࠨ࡯ࡆࠬ11
ࠨ࡯ࡆࠬฬ
ౝ ኈ
RICOH Cloud for Lotus
Notes/Domino
Lotus Notes/Domino ࠍ᦬㗵೑↪ߢឭଏߒ‫ߩࡊ࡯࡞ࠣ࡯ࠦ࡝ޔ‬
␠ౝታ〣ߢၭߞߚࡁ࠙ࡂ࠙ࠍᵴ߆ߒㆇ↪⽶⩄シᷫ‫ޔ‬ᛩ⾗ࠦࠬ
࠻ૐᷫ‫ޔ‬੐ᬺ⛮⛯߳ߩኻᔕࠍታ⃻น⢻ߦߔࠆ‫ޕ‬
eCalendarOffice
ࠗࡦ࠲࡯ࡀ࠶࠻ࠍㅢߓߡࠝࡈࠖࠬߩᖱႎ౒᦭ࠍታ⃻ߔࠆ
ASP ဳࠣ࡞࡯ࡊ࠙ࠚࠕࠨ࡯ࡆࠬ‫⸳࡮࡜࡯ࡘࠫࠤࠬޕ‬஻੍⚂ߥ
ߤଢ೑ߥᯏ⢻ࠍ៞タ‫ޕ‬៤Ꮺ㔚⹤‫ޔ‬PDA ߥߤߩࡕࡃࠗ࡞┵ᧃߦ
߽ኻᔕߔࠆ‫ޕ‬
NetRICOH Į-MAIL
⁛⥄࠼ࡔࠗࡦࠍឭଏߔࠆ◲න࡮ଢ೑ߥࡎࠬ࠹ࠖࡦࠣࠨ࡯ࡆ
ࠬ‫ޕ‬㔚ሶࡔ࡯࡞ᯏ⢻࡮ࡎ࡯ࡓࡍ࡯ࠫᯏ⢻ࠍឭଏߔࠆ‫ޕ‬
salesforce.com
༡ᬺᡰេ㧔SFA㧕
࡮ࡑ࡯ࠤ࠹ࠖࡦࠣᡰេ࡮ࠨ࡯ࡆࠬ&ࠨࡐ࡯࠻
ᡰេ‫ޔ‬ઍℂᐫ▤ℂ㧔PRM㧕ߥߤߩᯏ⢻ࠍᜬߜ‫ޔ‬㘈ቴ࡮໡⺣ߩ
ᖱႎࠍ࠺࡯࠲ࡌ࡯ࠬ਄ߢ৻ర▤ℂߔࠆ㘈ቴ▤ℂࠨ࡯ࡆࠬ‫ޕ‬ㇱ
㐷ࠍ߹ߚ޿ߢડᬺో૕ߢߩᖱႎ౒᦭߿ᬺോല₸ะ਄㧔༡ᬺᵴ
േ߿ࡑ࡯ࠤ࠹ࠖࡦࠣᵴേߩ↢↥ᕈะ਄ߥߤ㧕ࠍታ⃻ߔࠆ‫ޕ‬
11
࡝ࠦ࡯, ࠢ࡜࠙࠼ࠨ࡯ࡆࠬ
http://www.ricoh.co.jp/outsourcing/cloud/
13
NETBegin Web ળ⼏ࠪ
ࠬ࠹ࡓ
ቯ㗵ߢ቟ᔃߩ ASP ဳ Web ળ⼏ࠨ࡯ࡆࠬ‫ޕ‬ᣣᧄో࿖‫࠲ࡦࠗޔ‬
࡯ࡀ࠶࠻ⅣႺ߇޽ࠇ߫ળ⼏ߦෳടน⢻ߣߥࠆ‫ޕ‬
߹ߚ‫࡯ࡑ࡯ࡘࠪࡦࠦޔ‬ะߌߩ Web ࠨ࡯ࡆࠬ‫ޟ‬quanp㧔ࠢࠝࡦࡊ㧕‫ޠ‬12ࠍ 2008 ᐕ 5 ᦬ 12 ᣣ
߆ࠄ㐿ᆎߒߡ޿ࠆ‫ޟޕ‬quanp‫ߢ࡜ࡔࠞ࡞࠲ࠫ࠺ޔߪޠ‬᠟ᓇߒߚ↹௝߿ࡆ࠺ࠝᤋ௝‫ࡦࠦ࠰ࡄޔ‬
ߢ૞ᚑߒߚᢥᦠ‫ߦࠄߐޔ‬㖸ᭉࡈࠔࠗ࡞ߥߤߩ᭽‫ߥޘ‬ᖱႎࠍ‫ޔ‬
Web ਄ߦࠕ࠶ࡊࡠ࡯࠼ߒߚࠅ‫ޔ‬
౒᦭ߢ߈ࠆࠝࡦ࡜ࠗࡦࠬ࠻࡟࡯ࠫࠨ࡯ࡆࠬߢ޽ࠆ‫ޕ‬
‫ޟ‬quanp‫․ߩޠ‬ᓽߣߒߡ‫ޔ‬
Ԙ ᦨᄢ 100GB ߩᄢኈ㊂ߢ᭽‫଻ࠍ࡞ࠗࠔࡈߥޘ‬ሽน⢻
ԙ ఝࠇߚᬌ⚝ᯏ⢻
Ԛ ࡙࡯ࠩࠍᜰቯߒߚࡈࠔࠗ࡞౒᦭ᯏ⢻
ԛ ૶޿߿ߔߊ⋥ᗵ⊛ᠲ૞ߦߎߛࠊߞߚ࡙࡯ࠩࠗࡦ࠲ࡈࠚ࡯ࠬ
Ԝ ౮⌀‫ޔ‬േ↹‫ޔ‬ᢥᦠ߹ߢࠨࡓࡀࠗ࡞⴫␜ߦട߃‫࠼࡯ࡢ࡯ࠠޔ‬ᬌ⚝
ԝ ࠺ࠬࠢ࠻࠶ࡊߦ㘼ࠇࠆࠬ࡜ࠗ࠼࡚ࠪ࡯߿ࠝࡦ࡜ࠗࡦࡊ࡝ࡦ࠻╬
Ԟ ⥄␠㐿⊒‫␠⥄ޔ‬ㆇ↪ߢ㜞޿࠮ࠠࡘ࡝࠹ࠖ
ߥߤ߇޽ߍࠄࠇࠆ‫ޕ‬
12
࡝ࠦ࡯, quanp
http://www.quanp.com
14
2/4/5ȅີআΔυΛ·Α!
ን჻࠯ࡠ࠶ࠢࠬߢߪ‫ޔ‬2002 ᐕ 10 ᦬ࠃࠅⶄᢙߩࡀ࠶࠻ࡢ࡯ࠢࠨ࡯ࡆࠬࠍឭଏߒߡ޿ࠆ‫ޕ‬
)2*cfbuȇΥΛΠχȜ·ͺ;ΠΕȜΏϋΈ΍ȜΫΑ̱ͬٚ̀೹‫̯ͥͦރ‬΍ȜΫΑ߲!
beat ߦࠃߞߡឭଏߐࠇࠆࠨ࡯ࡆࠬ⟲ߩ․ᓽߣߒߡ‫ޔ‬એਅ߇᜼ߍࠄࠇࠆ‫ޕ‬
Ԙ ᒝ࿕ߥ࠮ࠠࡘ࡝࠹ࠖኻ╷ߩឭଏ
ࠨ࡯ࡆࠬኾ↪ߩࠕࡊ࡜ࠗࠕࡦࠬࠨ࡯ࡃ‫ޟ‬beat-box‫ߩ࠻࠶ࡀ࡯࠲ࡦࠗޔ߇ޠ‬಴౉ญߢ
ਇᱜࠕࠢ࠮ࠬ‫ޔߤߥࠬ࡞ࠖ࠙ޔ‬᭽‫ߩ࠻࠶ࡀ࡯࠲ࡦࠗߥޘ‬⢿ᆭ߆ࠄ␠ౝ LAN ో૕
ࠍ㒐ᓮߔࠆߚ߼‫ޔ‬㈩ਅߦ޽ࠆ PC ߽⛔৻ߐࠇߚ࠮ࠠࡘ࡝࠹ࠖᒝᐲߢ቞ࠄࠇࠆ‫ޕ‬
ԙ ㆇ↪ࠦࠬ࠻ߩシᷫ
‫ޟ‬beat-box‫▤ߩޠ‬ℂࠍ฽߼ߡ‫ߩࠬࡆ࡯ࠨࠢ࡯ࡢ࠻࠶ࡀޔ‬ㆇ↪▤ℂࠍ࠮ࡦ࠲࡯ߢ৻᜝
ߦⴕߥ߁ߚ߼‫ߩࡓ࠹ࠬࠪޔ‬ㆇ↪⽶⩄߇ᄢ᏷ߦシᷫߐࠇࠆ‫ޕ‬
Ԛ ࠨࡐ࡯࠻ឭଏ
ࠦ࡯࡞࠮ࡦ࠲࡯ߦࠃࠆ໧޿วࠊߖኻᔕߦࠃࠅ‫ߩࠬࡆ࡯ࠨࠢ࡯ࡢ࠻࠶ࡀޔ‬೑↪ࠨࡐ
࡯࠻ࠍⴕ߁‫ޕ‬
ࡀ࠶࠻ࡢ࡯ࠢࠨ࡯ࡆࠬߣߒߡߩࠨ࡯ࡆࠬࡔ࠾ࡘ࡯ߪ‫ޔ‬એਅߩㅢࠅߢ޽ࠆ‫ޕ‬
⴫ 1.3.4-1 ን჻࠯ࡠ࠶ࠢࠬߩࡀ࠶࠻ࡢ࡯ࠢࠨ࡯ࡆࠬ
ࠨ࡯ࡆࠬฬ
ౝኈ
Working Portal
ਛዊⷙᮨ੐ᬺᚲߩ߅ቴ᭽ะߌߦ‫ޔ‬IT ೑ᵴ↪ߩଦㅴߣ‫ޔ‬ᬺോ
ല₸ൻࠍᡰេߔࠆ␠ౝ↪ߩࡐ࡯࠲࡞ࠨࠗ࠻ߣߒߡ 2010 ᐕ 2
᦬ࠃࠅឭଏ㐿ᆎ13ߒߡ޿ࠆ‫ޕ‬
ᢥᦠࠬ࠻࡟࡯ࠫࠨ࡯ࡆࠬ
beat-box ߢᥧภൻߒ‫ ߦ޿߇ߚޔ‬100km એ਄㔌ࠇߚ 3 ࡩᚲߩ
࠺࡯࠲࠮ࡦ࠲࡯ߦหߓᢥᦠࠍ⸥㍳ߔࠆߎߣߢἴኂᤨߩᢥᦠ
༚ᄬ࡝ࠬࠢࠍಽᢔߔࠆ‫࡯࠲ࡦ࠮࠲࡯࠺ޕ‬ኈ㊂ 1GB ߩᢥᦠࠬ
࠻࡟࡯ࠫᯏ⢻ߪ beat ࠨ࡯ࡆࠬߩᮡḰᯏ⢻ߣߒߡឭଏߐࠇ‫ޔ‬
ࠝࡊ࡚ࠪࡦࠨ࡯ࡆࠬߣߒߡ࠺࡯࠲࠮ࡦ࠲࡯ኈ㊂ 3, 5, 10, 20,
50GB ᜛ᒛ߇޽ࠆ‫ޕ‬
ࠨࠗࡏ࠙࠭ ASP ࠨ࡯ࡆࠬ
ࠨࠗࡏ࠙࠭®14ࠍ ASP ߣߒߡߏឭଏߔࠆ᦭ఘࠝࡊ࡚ࠪࡦࠨ
࡯ࡆࠬࠍឭଏߒߡ޿ࠆ‫ޕ‬
ࠤ࡯࠲ࠗ࡝ࡕ࡯࠻ࠨ࡯ࡆࠬ
៤Ꮺ㔚⹤ߢᄖ಴వ߿಴ᒛవ߆ࠄࠝࡈࠖࠬౝߩᖱႎࠍ౒᦭
ߒ‫ߥࠖ࠺࡯ࡇࠬޔ‬ᬺോㆀⴕ‫ޔ‬ᬺോߩല₸ൻࠍᡰេߔࠆࠨ࡯
ࡆࠬߣߒߡឭଏߒߡ޿ࠆ‫ޕ‬
13
14
ᒰೋߪ࿾ၞ㒢ቯߩ 300 ␠߳ឭଏ‫ޕ‬
⃻࿷ߪ‫ ®࠭࠙ࡏࠗࠨޔ‬Office 8 ࠍឭଏ‫ޕ‬
15
ࡕࡃࠗ࡞ࡔ࡯࡞ࠨ࡯ࡆࠬ
࡝ࡕ࡯࠻ࡔ࡯࡞15ࠍ೑↪ߒߡᤨ㑆߿႐ᚲࠍㆬ߫ߕߦ‫ࡈࠝޔ‬
ࠖࠬߩዯߊࡔ࡯࡞ࠍ៤Ꮺ㔚⹤ߢ㑛ⷩ࡮㄰ାߢ߈ࠆࠨ࡯ࡆࠬ
ߣߒߡឭଏߒߡ޿ࠆ‫ޕ‬
)3*Knowledge-Driveȇ൲ْͬ‫͚܄‬Ρ΅νιϋΠ෻૞Ȇͺ;ΠΕȜΏϋΈ΍ȜΫΑ!
ਛ࡮ᄢᚻડᬺะߌࠍኻ⽎ߣߒߚ‫ޔ‬േ↹ࠍ฽߻࠼ࠠࡘࡔࡦ࠻㈩ାߩ ASP ࠨ࡯ࡆࠬࠍࡌ࡯ࠬ
ߦ‫ޔ‬ᬺോࠕ࠙࠻࠰࡯ࠪࡦࠣࠨ࡯ࡆࠬߣߒߡឭଏߒߡ޿ࠆ‫․ߩࠬࡆ࡯ࠨޕ‬ᓽߪਅ⸥ߩㅢࠅߢ
޽ࠆ‫ޕ‬
Ԙ ASP ࠨ࡯ࡆࠬߣࠕ࠙࠻࠰࡯ࠪࡦࠣࡔ࠾ࡘ࡯ߩ⚵วߖ
േ↹㈩ାߩ ASP ࠨ࡯ࡆࠬߣߣ߽ߦ‫߅ޔ‬ቴ᭽ߩࠦࡦ࠹ࡦ࠷ᵹㅢᬺോࡊࡠ࠮ࠬߦ߅ߌ
ࠆ‫ޟ‬೨Ꮏ⒟㧔෼㍳ᬺോ‫࠷ࡦ࠹ࡦࠦޔ‬૞ᚑ‫ࠕࠖ࠺ࡔޔ‬ᄌ឵㧕‫ޠ‬
‫ޔ‬
‫ޟ‬ᓟᎿ⒟㧔ࠦࡦ࠹ࡦ࠷
ߩ⊓㍳‫ޔ▤଻ޔ‬㈩ାᓎോઍⴕ㧕‫߅ޔࠄ߆࡯ࡘ࠾ࡔࠣࡦࠪ࡯࠰࠻࠙ࠕߚߞ޿ߣޠ‬ቴ᭽
ߩߏⷐᦸߦᴪߞߡ⚵วߖߡឭଏߔࠆ‫ޕ‬
ԙ ໧޿วࠊߖ‫ޔ‬ᬺോઍⴕߩฃઃ߽฽߻‫৻ޔ‬᜝ߒߚࠨࡐ࡯࠻⓹ญ‫ޕ‬
Ԛ ࠗࡦ࠲࡯ࡀ࠶࠻㑆ߢߩേ↹㈩ାᯏ⢻
15
࡝ࡕ࡯࠻ࡔ࡯࡞ߪᩣᑼળ␠ fonfun ߇ឭଏߔࠆࠨ࡯ࡆࠬ‫ޕ‬
16
3ȅ·ρ;Ρ0!SaaS!শయ͈ૂ༭Γ΅νςΞͻచॐΣȜΒ͈ે‫!ޙ‬
3/2ȅ಺औ༹༷͈‫ٽ‬ါ!
ࠢ࡜࠙࠼/ SaaS ೑↪ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖߦ㑐ߔࠆ⺖㗴‫࠻ࡦࠗࡐߩ଻⏕ࠖ࠹࡝ࡘࠠ࠮ޔ‬
ߩ᣿⏕ൻ‫࠼࠙࡜ࠢޔ‬/ SaaS ᤨઍߦ߅ߌࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖᏒ႐ᕈࠍᛠីߔࠆߚ߼‫ޔ‬ᣣᧄߩ
࡙࡯ࠩડᬺߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩ೑↪േะ‫࠼࠙࡜ࠢߦࠄߐޔ‬/SaaS ࠍ೑↪ߒߡ޿ࠆડᬺ
ߦ߅ߌࠆዉ౉ᣇᴺ߿‫ޔ‬೑↪ߦ߅ߌࠆ▤ℂᣇᴺ╬ࠍ⺞ᩏߒߚ‫ޕ‬ᣣᧄડᬺో૕ߦ߅ߌࠆ೑↪േ
ะࠍᛠីߒ‫ޔ‬หᤨߦታ㓙ߩ೑↪⠪ߩ⁁ᴫࠍᷓߊតࠆߚ߼‫⺞ᧄޔ‬ᩏߪ 2 Ბ㓏ߩ࠙ࠚࡉࠕࡦࠤ
࡯࠻⺞ᩏߢታᣉߒ‫ ╙ޔ‬1 ᰴ⺞ᩏߢߪ‫␠ޔ‬ౝᜂᒰ⠪ߦኻߒߡ␠ౝߩࠢ࡜࠙࠼/SaaS ೑↪ߩ᦭
ή‫ޔ‬೑↪ᗧะࠍ⡞߈‫ ╙ޔ‬2 ᰴ⺞ᩏߢߪ╙ 1 ᰴ⺞ᩏߦ߅޿ߡࠢ࡜࠙࠼/SaaS ࠍ೑↪ߒߡ޿ࠆ
ᚗ޿ߪ೑↪ࠍᬌ⸛ߒߡ޿ࠆߣ࿁╵ߒߚࡕ࠾࠲ࠍኻ⽎ߦ‫ߥ⚦⹦ޔ‬೑↪⁁ᴫࠍ⡞޿ߚ16‫ޕ‬
3/3ȅ಺औࠫ‫!ض‬
╙ 1 ᰴ⺞ᩏߢߪ 2,403 ฬߩ࿁╵⠪ߦኻߒߡ‫࠼࠙࡜ࠢޔ‬/SaaS ߩ೑↪േะߦߟ޿ߡ⺞ᩏࠍⴕ
ߞߚ‫⃻ޕ‬࿷ࠢ࡜࠙࠼ࠍ‫ޟ‬೑↪ߒߡ޿ࠆ‫ߣޠ‬࿁╵ߒߚഀวߪ 22.1㧑‫⃻ޟߚ߹ޔ‬࿷೑↪ߒߡ޿
ߥ޿߇‫੹ޔ‬ᓟ೑↪ࠍᬌ⸛ߒߡ޿ࠆ‫ߣޠ‬࿁╵ߒߚഀวߪ 23.1㧑ߣߥࠅ‫ޔ‬ඨᢙㄭߊ߇‫࠙࡜ࠢޔ‬
࠼/SaaS ೑↪ߦኻߒߡⓍᭂ⊛ߥᆫ൓ࠍ⷗ߖߡ޿ࠆ‫৻ޕ‬ᣇߢ‫⃻ޟ‬࿷೑↪ߒߡ߅ࠄߕ‫੹ޔ‬ᓟ߽
೑↪ߔࠆ੍ቯߪߥ޿‫ޠ‬㧔39.4㧑㧕ߣ࿁╵ߒߚ࿁╵⠪ߦߘߩℂ↱ࠍ⡞޿ߚߣߎࠈ‫ޟޔ‬ᔅⷐᕈ߇
ߥ޿‫ߩߣޠ‬࿁╵߇ 68.8㧑ࠍභ߼ߚ‫ߦࠖ࠹࡝ࡘࠠ࠮ޟ߅ߥޕ‬ਇ቟߇޽ࠆ‫ߩߣޠ‬࿁╵ߪ 19.5㧑
ߢ޽ߞߚ‫ޕ‬
ᣣᧄડᬺߦ߅ߌࠆ⃻࿷ߩࠢ࡜࠙࠼/SaaS ߩ೑↪ߪ‫ޔ‬Ყセ⊛ዉ౉ߦⓍᭂ⊛ߥડᬺߣ‫߽ߘޔ‬
ߘ߽ߩᔅⷐᕈࠍᗵߓߥ޿ߚ߼‫ޔ‬ᬌ⸛߽ⴕࠊߥ޿ડᬺߣߦ 2 ᭂൻߒߡ޿ࠆ⁁ᴫ߇޽ࠆ‫ޕ‬
╙ 2 ᰴ⺞ᩏߢߪ‫ ╙ޔ‬1 ᰴ⺞ᩏߦ߅޿ߡࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬࠍ‫ޟ‬೑↪ߒߡ޿ࠆ‫߹ޠ‬
ߚߪ‫ޔ‬
‫⃻ޟ‬࿷೑↪ߒߡ޿ߥ޿߇‫੹ޔ‬ᓟ೑↪ࠍᬌ⸛ߒߡ޿ࠆ‫ߣޠ‬࿁╵ߒߚ 305 ฬߦኻߒߡࠨ࡯
ࡆࠬ೎ߩ೑↪⁁ᴫ࡮೑↪ᗧะࠍ⺞ᩏߒ‫ޟߦࠄߐޔ‬೑↪ߒߡ޿ࠆ‫ߣޠ‬࿁╵ߒߚ 152 ฬߦኻߒ
ߡ‫ߥ⚦⹦ޔ‬೑↪⁁ᴫࠍ⺞ᩏߒߚ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ೑↪⠪ߩౝ‫ޔ‬ၮᐙ♽ߩߺࠍ೑↪ߒߡ޿ࠆߩߪ‫ޔ‬12.5㧑‫ޔ‬㕖ၮᐙ♽ߩߺࠍ೑
↪ߒߡ޿ࠆߩߪ 37.5㧑ߣߥࠅ‫ޔ‬ਔᣇࠍ೑↪ߒߡ޿ࠆߩߪ 50.0㧑ߢ޽ߞߚ‫ߦࠄߐޕ‬ᓥᬺຬᢙ
߇ 300 ฬએਅߩⷙᮨߩዊߐ޿ડᬺߢߪ‫ߦ․ޔ‬㕖ၮᐙ♽ߩߺߩ೑↪㧔51.0㧑㧕߇⋡┙ߜ‫ޔ‬ડ
ᬺⷙᮨ߇ᄢ߈ߊߥࠆߦᓥ޿ၮᐙ♽ߩ೑↪߇ㅴࠎߢ޿ࠆ‫ޕ‬
ᧄ⺞ᩏ⚿ᨐߦࠃߞߡ᣿ࠄ߆ߦߥߞߚὐࠍએਅߦ߹ߣ߼ࠆ‫ޕ‬
16
ᧄ▻ઃ㍳㧔ᩣ㧕ਃ⪉✚⎇‫࠼࠙࡜ࠢޟ‬/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖᛛⴚߣ㑐ㅪࡆࠫࡀࠬߦ㑐ߔࠆ⺞ᩏ‫ ╙ޠ‬3
┨෸߮ઃ㍳ III ෳᾖ‫ޕ‬
17
)2*·ρ;Ρ0SaaS ͈၌ဥે‫!ޙ‬
࿁╵⠪ߩડᬺߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ೑↪₸ߪ 2 ഀᒝ‫ޔ‬೑↪ᬌ⸛₸߽ 2 ഀᒝߢ޽ࠅ‫੹ޔ‬
ᓟ߽৻ቯߩഀว߹ߢ᥉෸߇ㅴ߻ߣ⠨߃ࠄࠇࠆ‫ޕ‬
߹ߚࠪࠬ࠹ࡓ೎ߦߪ‫ޔ‬㕖ၮᐙ♽/ၮᐙ♽ߣ߽ᄢડᬺߦ߅ߌࠆ೑↪߇వⴕߒߡ߅ࠅ‫ޔ‬ਛዊડ
ᬺߢߪࠣ࡞࡯ࡊ࠙ࠚࠕ߿ࡔ࡯࡞ߣ޿ߞߚ․ቯࠨ࡯ࡆࠬߩ೑↪ߦ㒢ቯߐࠇߡ޿ࠆ‫ޕ‬
)3*·ρ;Ρ0SaaS ͈၌ဥࠁఠ!
㕖ၮᐙ♽ߩߺࠍ೑↪ߒߡ޿ࠆડᬺߢߪ‫ޔ‬ᄖㇱߩࠢ࡜࠙࠼ⅣႺࠍ೑↪ߔࠆഀว߇㜞޿ߩߦ
ኻߒ‫ޔ‬ၮᐙ♽ࠍ೑↪ߒߡ޿ࠆડᬺߢߪ⥄␠ౝߦ᭴▽ߒߚࠢ࡜࠙࠼ⅣႺࠍ೑↪ߔࠆഀว߇㜞
ߊߥߞߡ޿ࠆ‫⺞ᧄޕ‬ᩏߦ߅ߌࠆ‫␠⥄ޟ‬ౝߩࠢ࡜࠙࠼ⅣႺ‫࡜ࠢ࡮࠻࡯ࡌࠗ࡜ࡊޟߥ☴⚐ߪޠ‬
࠙࠼‫ࠍޠ‬ᜰߔ߽ߩߢߪߥ޿น⢻ᕈ߇޽ࠆ߇‫ޔ‬ၮᐙ♽ߪࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼‫ޔ‬㕖ၮᐙ♽
ߪࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߣ޿߁৻ቯߩಾࠅಽߌ߇ߥߐࠇߡ޿ࠆߣ⠨߃ࠄࠇࠆ‫ޕ‬
߹ߚ‫ޔ‬ၮᐙ♽೑↪⠪ߦ⛉ߞߡಽᨆࠍⴕߞߚ⚿ᨐ‫ޔ‬ၮᐙ♽ࠍᄖㇱⅣႺ‫࡮ࠢ࠶࡝ࡉࡄࠅ߹ߟޔ‬
ࠢ࡜࠙࠼ߢ೑↪ߔࠆડᬺߢߪ‫␠⥄ޔ‬ౝⅣႺߢ೑↪ߔࠆડᬺߦᲧߴߡ࠺࡯࠲ࠍᄖߦ಴ߔߎߣ
߳ߩਇ቟߇ᄢ߈޿௑ะ߇⷗ࠄࠇߚ‫ޕ‬
)4*·ρ;Ρͅ‫ͥ͛ݥ‬ιςΛΠ!
ࠢ࡜࠙࠼/SaaS ࠍ೑↪ߔࠆߎߣߢᓧࠄࠇࠆࡔ࡝࠶࠻ߪࠦࠬ࠻೥ᷫലᨐߣߩ࿁╵߇࿶ୟ⊛
ߦᄙߊ‫ࠬࡆ࡯ࠨޔ‬ౝኈ߿࠮ࠠࡘ࡝࠹ࠖ㕙ߢߪᧂߛ੐ᬺ⠪஥ߩࡔ࡝࠶࠻ߦ❬߇ߞߡ޿ߥ޿⁁
ᴫ߇ુ߃ࠆ‫৻ޕ‬ᣇߢ‫ߦ․ޔ‬ᄢડᬺߦ߅޿ߡࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߩㆬቯߦ߅޿ߡ‫ࡆ࡯ࠨޔ‬
ࠬౝኈ‫ޔ‬ଔᩰߦᰴ޿ߢ࠮ࠠࡘ࡝࠹ࠖኻ╷߇㊀ⷞߐࠇߡ޿ࠆߣ޿߁⚿ᨐ߇ᓧࠄࠇߚ‫ޕ‬੐ᬺ⠪
஥ߦߣߞߡߪ‫࠼࠙࡜ࠢޔ‬/SaaS ߩࠨ࡯ࡆࠬߦ߅޿ߡ࠮ࠠࡘ࡝࠹ࠖ㕙ߢߤߩ᭽ߥઃടଔ୯ࠍ
಴ߖࠆ߆߇⺖㗴ߣߥߞߡ޿ࠆ‫ޕ‬
)5*·ρ;Ρ0SaaS ̤̫ͥͅΓ΅νςΞͻ͈͒ະհ!
೑↪⠪߇ᗵߓࠆ࠮ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴ߣߒߡ‫߽ᦨޔ‬ᄙߊ᜼ߍࠄࠇߚߩ߇‫ޔ‬
‫␠߇࠲࡯࠺ޟ‬ᄖ
ߦ଻▤ߐࠇࠆ‫࠻࠶ࡀ࡯࠲ࡦࠗ߇ࠬࡆ࡯ࠨޟޔޠ‬਄ߦ౏㐿ߐࠇࠆ‫߁޿ߣޠ‬ὐߢ޽ߞߚ‫࠙࡜ࠢޕ‬
࠼ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴ߣߒߡ࠺࡯࠲ߩขᛒ޿߇㗫❥ߦ⼏⺰ߐࠇߡ޿ࠆㅢࠅ‫࡙ޔ‬
࡯ࠩ஥ߩਇ቟߽ߎߩὐߦ㓸ਛߒߡ޿ࠆ‫ޕ‬
߹ߚ࠮ࠠࡘ࡝࠹ࠖ⏕଻ࠍ㊀ⷞߒߡ޿ࠆ࿁╵⠪ߪ‫ޔ‬
‫࠼࠙࡜ࠢޟ‬/SaaS ኾᬺ⠪ߩᓥᬺຬߦࠃࠆ
ࡒࠬ‫ޔ‬ౝㇱਇᱜ‫⋥ޟޔޠ‬ធ⋙ᩏ߇ታᣉ಴᧪ߥ޿‫⋙߿ࠬࡦࠕࠗ࡜ࡊࡦࠦߚߞ޿ߣޠ‬ᩏ╬‫ޔ‬ᛛⴚ
㕙એᄖߢߩਇ቟߽⡞߆ࠇߚ‫ޕ‬
18
)6*၌ဥ৪̦‫ͥ͛ݥ‬Γ΅νςΞͻ΍ȜΫΑ!
ࠢ࡜࠙࠼/SaaS ዉ౉ᤨߦᣢሽࠪࠬ࠹ࡓ߆ࠄߩ⒖ⴕߦ⧰ഭߒߚߣ࿁╵ߒߚ࿁╵⠪ߢߪ‫ޟ‬ᣢ
ሽࠪࠬ࠹ࡓ߽฽߼ߚో૕ࠪࠬ࠹ࡓߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ‫߇࠭࡯࠾ߩ߳ޠ‬㜞ߊ‫࠮ޔ‬
ࠠࡘ࡝࠹ࠖ⏕଻ߦ⧰ഭߒߚߣ࿁╵ߒߚ࿁╵⠪ߢߪ‫࠼࠙࡜ࠢޟ‬/SaaS ߩࡊ࡜࠶࠻ࡈࠜ࡯ࡓߦ
߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ߳ߩ╙ 3 ⠪⹏ଔ‫߇࠭࡯࠾ߩ߳ޠ‬㜞ߊߥߞߚ‫ߚ߹ޕ‬ၮᐙ♽ࠪࠬ࠹ࡓ೑↪
⠪߆ࠄߪ‫࠼࠙࡜ࠢޟ‬/SaaS ዉ౉ᡰេ‫ߦޠ‬ኻߔࠆ࠾࡯߽࠭㜞ߊ‫ޔ‬ฦ␠߇೑↪ߔࠆࠢ࡜࠙࠼/SaaS
ߩᒻᘒߣ೑↪⁁ᴫߦࠃߞߡ᭽‫߇ࠬࡆ࡯ࠨߥޘ‬᳞߼ࠄࠇߡ޿ࠆ‫ޕ‬
3/4ȅૂ༭Γ΅νςΞͻୋ຦Ȇ΍ȜΫΑ൵වે‫!ޙ‬
ߎߎߢߪ‫࠼࠙࡜ࠢޔ‬/SaaS ೑↪േะߣߪ೎ߦᲤᐕታᣉߒߡ޿ࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮
ࠨ࡯ࡆࠬዉ౉ታᘒߣ೑↪േะ⺞ᩏߩ⚿ᨐࠍ⚫੺ߔࠆ‫ޕ‬
ᧄᐕᐲߩዉ౉₸߇㜞޿ࠨ࡯ࡆࠬߪ‫ࠬࡆ࡯ࠨ࡮࡞࡯࠷ࠣࡦ࡝࠲࡞ࠖࡈ࡞࡯ࡔޔ‬㧔53.9㧑㧕‫ޔ‬
࠺࡯࠲ࡃ࠶ࠢࠕ࠶ࡊ࠷࡯࡞㧔55.2㧑㧕‫ޔ‬Web ࠕࡊ࡝ࠤ࡯࡚ࠪࡦࡈࠔࠗࠕ࠙ࠜ࡯࡞㧔48.3㧑㧕
ߢ޽ߞߚ‫ᧄޔ߅ߥޕ‬ᐕᐲߪ࠙ࠖ࡞ࠬኻ╷࠷࡯࡞߿ࡈࠔࠗࠕ࠙ࠜ࡯࡞╬‫ޔ‬ᣢߦዉ౉₸߇㕖Ᏹ
ߦ㜞ߊ‫⚻ޔ‬ᐕߩᄌൻ߇⷗ࠄࠇߥ޿⵾ຠ࡮ࠨ࡯ࡆࠬߪ⺞ᩏኻ⽎߆ࠄ㒰ᄖߒ‫ޔ‬Ყセ⊛ዉ౉₸߇
ᄌൻߒߡ޿ࠆ⵾ຠ࡮ࠨ࡯ࡆࠬߦ⛉ߞߡ⺞ᩏࠍⴕߞߚ‫ޕ‬
⚻ᐕᄌൻߣߒߡ 2007 ᐕ߆ࠄ 2009 ᐕ߹ߢᲧセߒߚ႐วߪ‫࡞࡯ࡔޔࡦࠝࡦࠗࠨ࡞ࠣࡦࠪޔ‬
ࡈࠖ࡞࠲࡝ࡦࠣ╬ߩࠨ࡯ࡆࠬߪ 2007 ᐕᲑ㓏ߢߪዉ౉ㆊᷰᦼߢ޽ߞߚ߇‫ᧄޔ‬ᐕᐲߩ⺞ᩏߦ߅
޿ߡߪᄢડᬺߦ߅޿ߡᄢඨߩડᬺߢዉ౉߇ㅴߺ‫ߚ߹ޔ‬ਛዊ࡮ਛၷડᬺߢ߽ᓢ‫ߦޘ‬ዉ౉/ዉ౉
ᬌ⸛߇ㅴࠎߢ޿ࠆ᭽ሶ߇┍߃ࠆ‫ߦ࠻ࡦࠕࠗ࡜ࠢࡦࠪޔߚ߹ޕ‬㑐ߒߡߪ‫଀ޔ‬ᐕዉ౉ᬌ⸛₸߇
㜞޿௑ะߦ޽ࠆ߇‫ޔ‬ዉ౉₸߇ᄢ߈ߊჇടߔࠆߎߣߪߥ޿ߚ߼‫ޔ‬ડᬺ߇ዉ౉ߦ〯ߺಾࠇߥ޿
⁁ᴫ߇޽ࠆߣ⠨߃ࠄࠇࠆ‫ޕ‬
19
4ȅ·ρ;Ρ0SaaS শయ̤̫ͥͅ඾ུ͈ૂ༭Γ΅νςΞͻॲު!
4/2ȅ඾ུ͈·ρ;Ρ0SaaS ͈ࣽࢃ!
ᣣᧄߦ߅ߌࠆ SaaS/ASP ߩዉ౉௑ะߪㄭᐕᕆㅦߦ㜞߹ߞߡ޿ࠆ‫ޕ‬ᣣ⚻ࡑ࡯ࠤ࠶࠻࡮ࠕࠢ
࠮ࠬߩ⺞ᩏߦࠃࠆߣ‫ޔ‬SaaS/ASP ࠍ⃻࿷૶↪ߒߡ޿ࠆߣߒߚ੐଀ߦ߅ߌࠆ‫↪૶ޟ‬㐿ᆎᤨᦼ‫ޠ‬
ߪ‫ޟޔ‬2007 ᐕ 4 ᦬એᓟ‫⚂߇ޠ‬ඨᢙࠍභ߼ߚߣߩߎߣߢ޽ࠆ‫ߎߎޔߪߣߎߩߎޕ‬ᢙᐕߩ SaaS
ࡉ࡯ࡓᦼߦ᭽ሶࠍ⷗ߡ޿ߚડᬺ߇ታ㓙ߦዉ౉ࠍ㐿ᆎߔࠆߎߣߦࠃߞߡ‫ޔ‬੐଀ᢙ߇ᕆჇߒߡ
޿ࠆߎߣࠍ␜ߒߡ޿ࠆߣ⷗ࠆߎߣ߇ߢ߈ࠆ‫ޕ‬
ߘߩ⢛᥊ߦߪ‫ޔ‬
‫ޟ‬ㆇ↪࡮ࡔࡦ࠹࠽ࡦࠬࠦࠬ࠻࡮ᦼ㑆ߩ೥ᷫ‫ޔޠ‬
‫ࡓ࠹ࠬࠪޟ‬㐿⊒ࠦࠬ࠻ߩ೥ᷫ‫ޔޠ‬
‫ߩ࠻ࠬࠦࠕࠚ࠙࠼࡯ࡂޟ‬೥ᷫ‫࠼࠙࡜ࠢޔߚߞ޿ߣޠ‬/SaaS ᵴ↪ߩࡔ࡝࠶࠻߇⹏ଔߐࠇ‫ޔ‬ዉ
౉ߦ〯ߺಾࠆ௑ะ߇㜞߹ߞߡ޿ࠆߎߣ߇᜼ߍࠄࠇࠆ17‫ࡓ࠹ࠬࠪߢ␠⥄ޔߚ߹ޕ‬᭴▽ࠍⴕ߁
ߎߣߥߊ‫ࠍࡓ࠹ࠬࠪޔ‬ᚲ᦭ߖߕߦ೑↪ߔࠆߎߣߦࠃࠆ TCO ೥ᷫലᨐࠍડᬺ߇ᦸ߻ߩߣᐔⴕ
ߒߡ‫ޔ‬㜞ㅦࡀ࠶࠻ࡢ࡯ࠢ࡮ࠗࡦࡈ࡜ߩ᥉෸‫ޔ‬઒ᗐൻᛛⴚߩㅴᱠ‫࠼࠙࡜ࠢޔ‬/SaaS ੐ᬺ⠪ߩ
⋧ᰴߋࠨ࡯ࡆࠬឭଏ㐿ᆎߥߤߩᛛⴚ㕟ᣂ߇ㅴ߻ߎߣߦࠃߞߡዉ౉ߩ⽶⩄߇ૐᷫߐࠇ‫ޔ‬೑↪
ߔࠆࠢ࡜࠙࠼/SaaS ߩㆬᛯ⢇߇Ⴧ߃ߚߎߣ߽‫ߩߎޔ‬௑ะࠍᓟ᛼ߒߒߡ޿ࠆ߽ߩߣᕁࠊࠇࠆ‫ޕ‬
৻ᣇߢ‫ޔ‬ዉ౉ߦ⥋ࠄߥ޿ⷐ࿃ߣߒߡ‫ࠍ࠭ࠗࡑ࠲ࠬࠞޟ‬㊀ⷐⷞߔࠆ․ᱶᕈ‫ޟߣޠ‬ା㗬ᕈ࡮
࠮ࠠࡘ࡝࠹ࠖߦኻߔࠆਇ቟‫߇ޠ‬ਥߚࠆⷐ࿃ߣߒߡ᜼ߍࠄࠇߡ޿ࠆ‫ޕ‬೨⠪ߦ㑐ߒߡߪ‫ࠬࠪޔ‬
࠹ࡓߩᚲ᦭ࠍ೨ឭߣߒߡ⁛⥄઀᭽ࠍᤚߣߔࠆᣣᧄ․᦭ߩડᬺᢥൻ߿ଔ୯ⷰߦ⿠࿃ߒߡ޿ࠆ‫ޕ‬
ߘߩߚ߼‫ޔ‬ᬺോࡊࡠ࠮ࠬߩಽ⸃ߣᮡḰ࡮᳢↪ᯏ⢻ࠍ↪޿ߚౣቯ⟵ࠍⴕ߁ᡷ㕟ߩ⽶ᜂߣዉ౉
ߩࡔ࡝࠶࠻ߣߩ࠻࡟࡯࠼ࠝࡈߢ್ᢿߐࠇߡࠁߊ߽ߩߣ⠨߃ࠄࠇࠆ‫ޕ‬
ߎߎߢ⸒߁ᣣᧄ․᦭ߩડᬺᢥൻ߿ଔ୯ⷰߣߪ‫ࡓ࠹ࠬࠪޔ‬᭴▽ߦ߅޿ߡ⁛⥄ᕈࠍㅊ᳞ߔࠆ
ߚ߼ߦࠞࠬ࠲ࡑࠗ࠭ࠍⴕ߁ߣ޿߁․ᓽ߿‫ࠍࡓ࠹ࠬࠪޔ‬᭴ᚑߔࠆࡂ࡯࠼࠙ࠚࠕ߿ࠕࡊ࡝ࠤ࡯
࡚ࠪࡦ࠰ࡈ࠻࠙ࠚࠕࠍᚲ᦭ߔࠆ௑ะࠍᜰߔ‫⥄⁛ޕ‬ᕈߩㅊ᳞ߪᮡḰ⊛ߥࡄ࠶ࠤ࡯ࠫ࠰ࡈ࠻ߩ
ㆡ↪ߦࠃࠆࠦࠬ࠻ࡔ࡝࠶࠻ߩℂ⸃߇ㅴ߻ߎߣߦࠃࠅ✭๺ߐࠇ‫ޔ‬ᚲ᦭߳ߩߎߛࠊࠅ߽ᚲ᦭࡮
⛽ᜬߔࠆߚ߼ߩ⾌↪ߣࠨ࡯ࡆࠬ೑↪ᢱߩᲧセߦࠃࠅᄌൻߒߡࠁߊߢ޽ࠈ߁‫ޕ‬
ᓟ⠪ߦ㑐ߒߡߪ‫ޔ‬
‫␠߇࠲࡯࠺ޟ‬ᄖߦ଻▤ߐࠇࠆ‫ޠ‬
‫ޔ‬
‫࠻࠶ࡀ࡯࠲ࡦࠗ߇ࠬࡆ࡯ࠨޟ‬਄ߦ౏㐿ߐ
ࠇࠆ‫࠼࠙࡜ࠢޟޔޠ‬/SaaS ੐ᬺ⠪ߩᓥᬺຬߦࠃࠆࡒࠬ‫ޔ‬ౝㇱਇᱜߩน⢻ᕈ߇޽ࠆ‫ߩߤߥޠ‬ℂ
↱߇ౕ૕⊛ߥ ᔨ੐㗄ߣߒߡ␜ߐࠇߡ޿ࠆ18‫⺖ߩࠄࠇߎޕ‬㗴ߦ㑐ߒߡߪ‫ߩ࠼࠙࡜ࠢޔ‬೑↪
ᒻᘒߩᄙ᭽ൻߦࠃࠆ࠮ࠠࡘ࡝࠹ࠖᒝൻ߇ㅴ߻߽ߩߣᗐቯߐࠇࠆ‫ޕ‬
17
ᧄ▻ઃ㍳㧔ᩣ㧕ਃ⪉✚⎇‫࠼࠙࡜ࠢޟ‬/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖᛛⴚߣ㑐ㅪࡆࠫࡀࠬߦ㑐ߔࠆ⺞ᩏ‫ޠ‬࿑⴫
3-12 ෳᾖ‫ޕ‬
18
ᧄ▻ઃ㍳㧔ᩣ㧕ਃ⪉✚⎇‫࠼࠙࡜ࠢޟ‬/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖᛛⴚߣ㑐ㅪࡆࠫࡀࠬߦ㑐ߔࠆ⺞ᩏ‫ޠ‬࿑⴫
3-18 ෳᾖ‫ޕ‬
20
ࠢ࡜࠙࠼ߩ೑↪ᒻᘒߦߟ޿ߡߪ‫ޔ‬ਅ⸥ߩࡄ࠲࡯ࡦߦಽ㘃ߐࠇࠆ19‫ޕ‬
䊶ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼
ࠗࡦ࠲࡯ࡀ࠶࠻߆ࠄ೔㆐น⢻ߢ޽ࠅ‫ޔ‬ਇ․ቯᄙᢙߩડᬺ࡮೑↪⠪߆ࠄࠕࠢ࠮ࠬߐࠇ
ࠆࠢ࡜࠙࠼ⅣႺߢⒿേߔࠆ SaaS ࠍᵴ↪ߔࠆ‫ޕ‬
䊶ࡂࠗࡉ࡝࠶࠼࡮ࠢ࡜࠙࠼
ࠗࡦ࠲࡯ࡀ࠶࠻߆ࠄ೔㆐น⢻ߢ޽ࠅ‫ޔ‬ਇ․ቯᄙᢙߩડᬺ࡮೑↪⠪߆ࠄࠕࠢ࠮ࠬߐࠇ
ࠆࠢ࡜࠙࠼ⅣႺߢⒿേߔࠆ SaaS ߣ․ቯડᬺߦ㒢ቯߒߡࠕࠢ࠮ࠬน⢻ߦ⸳ቯߐࠇߚ
ࠢ࡜࠙࠼ⅣႺߢⒿേߔࠆ SaaS ࠍ૬↪ߔࠆ‫ޕ‬
䊶ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼
․ቯડᬺߦ㒢ቯߒߡࠕࠢ࠮ࠬน⢻ߦ⸳ቯߐࠇߚࠢ࡜࠙࠼ⅣႺߢⒿേߔࠆ SaaS ߩߺ
ࠍ೑↪ߔࠆ‫ޕ‬
ડᬺߩࠪࠬ࠹ࡓߩᄙߊࠍၮᐙ♽ࠪࠬ࠹ࡓߢභ߼ࠆડᬺએᄖ‫ߜࠊߥߔޔ‬ᄢᄙᢙߩડᬺߪ૗
ࠄ߆ߩᒻᘒߢࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ࠍᵴ↪ߔࠆߎߣ߇੍ᗐߐࠇࠆ‫࡮ࠢ࠶࡝ࡉࡄޔ߼ߚߩߘޕ‬
ࠢ࡜࠙࠼ߩ࠮ࠠࡘ࡝࠹ࠖࠍᒝൻߔࠆࠃ߁ߥ໡ຠ࡮ࠨ࡯ࡆࠬߩឭଏ߇‫੹ޔ‬ᓟߩᣣᧄߦ߅ߌࠆ
ࠢ࡜࠙࠼/SaaS ᥉෸ߩ㎛ࠍីࠆ߽ߩߣᕁࠊࠇࠆ‫ޕ‬
࿖ౝߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߛߌߢߥߊ‫ޔ‬᰷☨ߢᚑഞ੐଀ߣߒߡ➅ࠅ㄰ߒ⚫੺ߐࠇߡ޿
ࠆࠢ࡜࠙࠼/SaaS ੐ᬺ⠪߇ᣣᧄߦߘߩ᜚ὐࠍ┙ߜ਄ߍߡࠨ࡯ࡆࠬࠍឭଏߔࠆߥߤߩ੐଀߽
⷗ࠄࠇࠆࠃ߁ߦߥߞߚ‫ߥ߁ࠃߩߎޕ‬௑ะߪ‫ޔ‬ᶏᄖߦ࠺࡯࠲ࠍ㗍ߌࠆߎߣߦਇ቟ࠍᜬߟડᬺ
ߩ ᔨࠍᛄ᜞ߔࠆߣߣ߽ߦ‫ޔ‬ዉ౉ߩㆬᛯ⢇ࠍߐࠄߦᐢߍࠆߎߣߦߥࠆ‫ߚߒ߁ߎޕ‬ኻᔕߩⓍ
ߺ㊀ߨߦࠃߞߡ‫ޔ‬ዉ౉ߩࡔ࡝࠶࠻߇ዉ౉ߩਇ቟ࠍಒ㚧ߒߚߣ߈‫࠼࠙࡜ࠢࠆߥࠄߐޔ‬/SaaS
ߩ᥉෸߇⷗ࠄࠇࠆߎߣ߇੍ᗐߐࠇࠆ‫ޕ‬
ߎࠇࠄߦട߃ߡ‫ޔ‬ᣢߦឭଏߐࠇߡ޿ࠆࠢ࡜࠙࠼/SaaS ߩ࠮ࠠࡘ࡝࠹ࠖࠍᒝൻߔࠆࠨ࡯ࡆ
ࠬ߇಴⃻ߒߚࠅ‫࠼࠙࡜ࠢޔ‬/SaaS ੐ᬺ⠪ߩ࠮ࠠࡘ࡝࠹ࠖࠍ⹏ଔߒߡᩰઃߌߔࠆࠃ߁ߥേ߈
߽ᆎ߹ߞߡ޿ࠆ‫ߚߒ߁ߎޕ‬േ߈ߪ‫ࠍࠖ࠹࡝ࡘࠠ࠮ޔ‬ᒝൻߒߚ޿ࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߣߘ
ߩ೑↪⠪෺ᣇߦߣߞߡࡔ࡝࠶࠻ࠍ߽ߚࠄߔߣหᤨߦ‫⺖ߩ߼ߚࠆߔ଻⏕ࠍࠖ࠹࡝ࡘࠠ࠮ޔ‬㗴
ߣኻ╷‫ⶄߡߒߘޔ‬ᢙߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߣ೑↪⠪ߩ㑆ߢߩ⽿છಽ⇇ὐߦ㑐ߔࠆ⼏⺰ࠍ
ଦㅴߔࠆߢ޽ࠈ߁‫ޕ‬
19
ᧄ▻ઃ㍳㧔ᩣ㧕ਃ⪉✚⎇‫࠼࠙࡜ࠢޟ‬/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖᛛⴚߣ㑐ㅪࡆࠫࡀࠬߦ㑐ߔࠆ⺞ᩏ‫ޠ‬࿑⴫
4-1 ෳᾖ‫ޕ‬
21
4/3ȅ·ρ;Ρ0SaaS শయ̤̫ͥͅ඾ུ͈ૂ༭Γ΅νςΞͻॲު͈༷࢜଻!
ᣣᧄߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩ೑↪ᒻᘒߦ‫ࠢ࡮࠻࡯ࡌࠗ࡜ࡊޔ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔ‬
࡜࠙࠼‫ ߩ࠼࠙࡜ࠢ࡮࠼࠶࡝ࡉࠗࡂޔ‬3 ᒻᘒ߇޽ࠆߎߣߪ‫ޔ‬೨▵ߢ␜ߒߚㅢࠅߢ޽ࠆ‫ޕ‬ᄢડ
ᬺ‫ޔ‬ਛዊડᬺࠍ໧ࠊߕᬺോࠪࠬ࠹ࡓߢ࠮ࠠࡘ࡝࠹ࠖࠍ⏕଻ߔࠆߎߣߪ㊀ⷐ੐㗄ߢ޽ࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ೑↪⠪ߩᦸࠎߢ޿ࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߪ‫ޟ‬ᣢሽࠪࠬ࠹ࡓ߽฽߼ߚో
૕ࠪࠬ࠹ࡓߩኻߔࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ‫࠼࠙࡜ࠢޟߣޠ‬/SaaS ࡊ࡜࠶࠻ࡈࠜ࡯ࡓߦ߅ߌ
ࠆ࠮ࠠࡘ࡝࠹ࠖ߳ߩ╙ਃ⠪⹏ଔ‫ߚߞ߆ࠊ߇ߣߎࠆ޽ߢޠ‬20‫ޕ‬
ߟ߹ࠅ‫࠼࠙࡜ࠢޔ‬/SaaS ࠍ೑↪ߔࠆߎߣߢᬺോࠪࠬ࠹ࡓో૕ߩ࠮ࠠࡘ࡝࠹ࠖ߇⏕଻ߢ߈‫ޔ‬
ߘߩ࠮ࠠࡘ࡝࠹ࠖᯏ⢻߇Ꮢ႐ߢⷐ᳞ߐࠇߡ޿ࠆ࠮ࠠࡘ࡝࠹ࠖၮḰࠍḩ⿷ߒߡ޿ࠆ੐ࠍ⸽᣿
ߔࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬࠍࠢ࡜࠙࠼/SaaS ೑↪⠪ߪᦸࠎߢ޿ࠆߣ޿߁ߎߣߢ޽ࠆ‫ޕ‬
࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩࡆࠫࡀࠬዷ㐿ߦ߅޿ߡߤߩ᭽ߥᣇะᕈ߇޽ࠆߩ߆ࠍ‫࠼࠙࡜ࠢޔ‬
/SaaS ߩ᥉෸ߦ઻߁࠮ࠠࡘ࡝࠹ࠖߩ࿷ࠅᣇߩᄌൻ‫߁઻ߦࠇߘߡߒߘޔ‬Ꮢ႐᭴ㅧߩᄌൻߩ੍
᷹߆ࠄ⠨߃ࠆߣ⴫ 3.2-1 ߩ᭽ߦߥࠆ‫ޕ‬
⴫ 3.2-1 ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩዷ㐿ߣࡆࠫࡀࠬᕈ
ࡆࠫࡀࠬዷ㐿
ࠨ࡯ࡆࠬឭଏవ
ࡆࠫࡀࠬ
ᕈ
Ԙ
ࠛࡦ࠼࡙࡯ࠩߦኻߔࠆᣂߚߥ࠮ࠠࡘ࡝࠹ࠖ
ࠨ࡯ࡆࠬߩឭଏ
ࠛࡦ࠼࡙࡯ࠩ
㧔ࠢ࡜࠙࠼/SaaS೑↪
⠪㧕
ٌ
ԙ
ࠢ࡜࠙࠼/SaaS੐ᬺ⠪ߦኻߔࠆኾ㐷࠮ࠠࡘ࡝
࠹ࠖࠨ࡯ࡆࠬ
ࠢ࡜࠙࠼/SaaS੐ᬺ⠪
×
ࠢ࡜࠙࠼/SaaS੐ᬺ⠪
෸߮ࠛࡦ࠼࡙࡯ࠩ
٤
ࠢ࡜࠙࠼/SaaS੐ᬺ⠪
෸߮ࠛࡦ࠼࡙࡯ࠩ
٧㧔̪㧕
Ԛ ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩࠢ࡜࠙࠼/SaaSൻ
ԛ
ⶄᢙߩࠢ࡜࠙࠼/SaaS੐ᬺ⠪ࠍ᧤ߨߚࠢ࡜࠙
࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ
̪ਥߣߒߡᄢᚻSIer㧛ࡌࡦ࠳߇੐ᬺਛᔃߣߥࠆ
٧㧦ߣߡ߽᦭ᦸ‫ޓޓ‬٤㧦᦭ᦸ‫ٌޓޓ‬㧦߿߿᦭ᦸ‫×ޓޓ‬㧦᦭ᦸߢߥ޿
ߎࠇࠄߩᄢ߈ߥ㆑޿ߪ‫࠼࠙࡜ࠢޟࠍࠬࡀࠫࡆࠬࡆ࡯ࠨࠖ࠹࡝ࡘࠠ࠮ޔ‬/SaaS ੐ᬺ⠪‫ޠ‬
‫ࠛޟ‬
ࡦ࠼࡙࡯ࠩ㧔ࠢ࡜࠙࠼/SaaS ೑↪⠪㧕‫ߦࠄߜߤߩޠ‬ะߌߡឭଏߒߡ޿ߊߩ߆㧔Ԙ‫ޔ‬ԙ㧕‫ޔ‬ᚗ
޿ߪ⥄ࠄ߇࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬࠍዷ㐿ߒߡਔ␠ߦឭଏߒߡ޿ߊߩ߆㧔Ԛ‫ޔ‬ԛ㧕ߣ޿߁ߎ
ߣߢ޽ࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ੐ᬺ⠪߿ࠛࡦ࠼࡙࡯ࠩ㧔ࠢ࡜࠙࠼/SaaS ೑↪⠪㧕ࠍ࠲࡯ࠥ࠶࠻ߣߒߚ࠮ࠠ
ࡘ࡝࠹ࠖࠨ࡯ࡆࠬߪ‫࠳ࡦࡌࠖ࠹࡝ࡘࠠ࠮ޔ‬ฦ␠߇ᣢߦ଻᦭ߒߡ޿ࠆ⵾ຠ⟲߿ࠨ࡯ࡆࠬ⟲ࠍ
ࠢ࡜࠙࠼/SaaS ⅣႺߦዷ㐿ߔࠆࡆࠫࡀࠬߣߥࠆ‫ޔ߼ߚߩߎޕ‬ᣂⷙෳ౉ߪ㔍ߒ޿ߣ⠨߃ࠄࠇ
20
ᧄ▻ઃ㍳㧔ᩣ㧕ਃ⪉✚⎇‫࠼࠙࡜ࠢޟ‬/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖᛛⴚߣ㑐ㅪࡆࠫࡀࠬߦ㑐ߔࠆ⺞ᩏ‫ޠ‬࿑⴫
4-3 ෳᾖ‫ޕ‬
22
ࠆ‫ޕ‬ᓥߞߡ‫ޔ‬ᣂⷙߦࠢ࡜࠙࠼/SaaS ߢ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬࠍ┙ߜ਄ߍࠆ႐วߦ߅޿ߡߪ
ࡆࠫࡀࠬዷ㐿Ԛ‫ߪߚ߹ޔ‬ԛߩߤߜࠄ߆߇᦭ᦸߣ⠨߃ࠄࠇࠆ‫ޕ‬
ࡆࠫࡀࠬዷ㐿Ԛߩ‫࠼࠙࡜ࠢߩࠬࡆ࡯ࠨࠖ࠹࡝ࡘࠠ࠮ޟ‬/SaaS ൻ‫࠼࠙࡜ࠢޔߪߢޠ‬/SaaS Ⅳ
Ⴚߢᔅⷐߥ࠮ࠠࡘ࡝࠹ࠖᛛⴚ߿࠮ࠠࡘ࡝࠹ࠖ▤ℂᛛⴚࠍ೑↪⠪ߩⷐᦸߦኻᔕߒߚࠨ࡯ࡆࠬ
ࡔ࠾ࡘ࡯ߣߒߡឭଏߔࠇ߫ࠃ޿ߩߢ‫ޔ‬Ყセ⊛ኈᤃߦ‫ޔ‬ਛዊ੐ᬺ⠪ߢ߽࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆ
ࠬࠍࠢ࡜࠙࠼/SaaS ߢዷ㐿ߔࠆߎߣ߇น⢻ߣߥࠆ‫ߪࠬࡆ࡯ࠨࠖ࠹࡝ࡘࠠ࠮ޔߚ߹ޕ‬ᮡḰൻ
ߔࠆߎߣߢ‫࠼࠙࡜ࠢޔ‬/SaaS ࠪࠬ࠹ࡓߩା㗬ᕈࠍ⏕଻ߔࠆߎߣߣ‫ࠖ࠹࡝ࡘࠠ࠮ޔ‬ᯏ⢻ࠍ╙
ਃ⠪ߦ⹏ଔߒߡ߽ࠄ߁ߎߣ߇น⢻ߣߥࠆ‫ޔߪߣߎߩߎޕ‬ᮡḰ⊛ߥ࠮ࠠࡘ࡝࠹ࠖᯏ⢻ࠍਛዊ
ડᬺߢ߽ૐࠦࠬ࠻ߦዉ౉ߢ߈ࠆߎߣࠍ␜ߒߡ߅ࠅ‫ޔ‬ᣣᧄߩડᬺో૕ߩ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞
ࠍะ਄ߐߖࠆߩߦ߽᦭ലߢ޽ࠆ‫࠼࠙࡜ࠢޕ‬/SaaS ೑↪⠪ߩⷐᦸࠍᏱߦ⡬߈‫ޔ‬ା㗬߿቟ᔃࠍ
⏕଻ߒឭଏࠍ⛯ߌࠆߎߣ߇ࠨ࡯ࡆࠬ੐ᬺ⠪ߦߣߞߡᔅⷐߢ޽ࠆ‫ߒ߆ߒޕ‬੐ᬺෳ౉߇Ყセ⊛
ኈᤃߢ޽ࠆߚ߼ߦ‫ޔ‬੐ᬺ⠪㑆ߩ┹੎߇ỗߒߊߥࠅࠦࠬ࠻┹੎ߦߥࠆน⢻ᕈ߽޽ࠆ‫ߚߩߎޕ‬
߼ߦឭଏߔࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߦᄢ߈ߥ․ᓽࠍᜬߟߎߣ߇㊀ⷐߦߥࠆ‫ޕ‬
ࡆࠫࡀࠬዷ㐿ԛߩ‫ⶄޟ‬ᢙߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ࠍ᧤ߨߚࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪ
ࡦ‫ߩ࠼࠙࡜ࠢ࡮࠼࠶࡝ࡉࠗࡂߣ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔߪߢޠ‬ⅣႺਅߢ‫ోޔ‬૕ࠪࠬ࠹ࡓߩ
ᦨㆡൻߣో૕ࠪࠬ࠹ࡓߩ࠮ࠠࡘ࡝࠹ࠖࠍ⏕଻ߔࠆࠨ࡯ࡆࠬߩឭଏߔࠆߎߣߦߥࠅ‫੹ޔ‬ᓟߩ
ᦨ߽᦭ᦸߥ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬߢ޽ࠆ‫ࡓ࠹ࠬࠪޔߒ߆ߒޕ‬೑↪ᒻᘒ߇ᄙ᭽ൻߔࠆߦ઻޿‫ޔ‬
ⶄᢙߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ࠍ᧤ߨߚࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦߩࠗࡦ࠲ࡈࠚ࡯ࠬࠍ
ߣࠆߎߣߣ‫ޔ‬೑↪⠪ߩ࠮ࠠࡘ࡝࠹ࠖࡐ࡝ࠪ࡯ߦ޽ߞߚ࠮ࠠࡘ࡝࠹ࠖᯏ⢻ࠍឭଏߔࠆᔅⷐ߇
޽ࠅ‫ߩߘޔ‬ኻᔕߪᄢᚻࡌࡦ࠳߿ SIer ߦߒ߆ߢ߈ߥ޿㗔ၞߢ޽ࠆߣ⸒߃ࠆ‫ޕ‬
ᰴߦ‫ޔ‬೑↪⠪ⷞὐ߆ࠄߤߩ᭽ߥࡆࠫࡀࠬዷ㐿ࠍᜬߟࠢ࡜࠙࠼/SaaS ੐ᬺ⠪߇ᔅⷐߦߥࠆ
ߩ߆ࠍ‫ߡ޿ߟߦ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔ࠼࠙࡜ࠢ࡮࠻࡯ࡌࠗ࡜ࡊޔ‬⠨߃ࠆ‫ޕ‬
ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߪ‫ޔ‬ડᬺౝᚗ޿ߪᬺ⇇ౝߦ㐽ߓߚࠢ࡜࠙࠼/SaaS ߩ೑↪ߦߥࠆ
ߩߢ‫ޔ‬೑↪ߔࠆડᬺ߿ᬺ⇇ߩ࠮ࠠࡘ࡝࠹ࠖࡐ࡝ࠪ࡯ߦᓥߞߚࠢ࡜࠙࠼/SaaS ⅣႺߦኻᔕߒ
ߚ࠮ࠠࡘ࡝࠹ࠖ㑐ㅪ⵾ຠ߿ࠨ࡯ࡆࠬࠍㆬቯߒߡ೑↪ߔࠇ߫ࠃ޿‫ޔࠅ߹ߟޕ‬ਥߦ‫ࠬࡀࠫࡆޟ‬
ዷ㐿Ԙ‫ޔ‬ԙߩ੐ᬺ⠪‫ࠍޠ‬ᵴ↪ߔࠆߎߣߦߥࠆ‫ޕ‬
ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ࠍ೑↪ߔࠆᄙߊߩਛዊડᬺߪࠢ࡜࠙࠼/SaaS ߇ឭଏߔࠆ࠮ࠠࡘ࡝
࠹ࠖᯏ⢻ࠍ೑↪ߒߡᮡḰ⊛ߥ࠮ࠠࡘ࡝࠹ࠖࠍૐࠦࠬ࠻ߢᬺോࠪࠬ࠹ࡓߦߔߋߦ⚵ߺㄟߺߚ
޿ߣ޿߁ⷐᦸࠍᜬߞߡ޿ࠆ‫ޔࠅ߹ߟޕ‬
‫ࠬࡀࠫࡆޟ‬ዷ㐿Ԛߩ੐ᬺ⠪‫ࠍޠ‬ਛᔃߦᵴ↪ߔࠆ‫ࠇߎޕ‬
ߦࠃࠅ‫ࠖ࠹࡝ࡘࠠ࠮ޔ‬ᗧ⼂ߩᒝ޿ᄢડᬺߛߌߢߥߊ‫ޔ‬ਛዊડᬺߢ߽࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ࠍ
ะ਄ߐߖࠆߎߣ߇น⢻ߣߥࠆ‫ޔߒ߆ߒޕ‬ਛዊડᬺߩ೑↪⠪ߦߣߞߡߪㆊᄢߥ࠮ࠠࡘ࡝࠹ࠖ
ᯏ⢻ߩឭଏ߿ㆇ↪ࠍᒝ޿ࠄࠇ‫ߡߞ߃߆ޔ‬ᬺോല₸ߩૐਅ߿ㆇ↪ࠦࠬ࠻ߩჇᄢࠍ᜗ߊߥߤߩ
ᕟࠇ߽޽ࠆ‫ޔߚ߹ޕ‬੐ᬺౝኈߦࠃߞߡߪߐࠄߥࠆ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ߩะ਄ࠍⷐ᳞ߔࠆߎ
ߣ߽⠨߃ࠄࠇࠆ‫ࠬࡆ࡯ࠨࠆ߈ߢ࠭ࠗࡑ࠲ࠬࠞࠍ࡯ࡘ࠾ࡔࠬࡆ࡯ࠨ߼ߚߩߎޕ‬੐ᬺ⠪ࠍ೑↪
ߔࠆᔅⷐ߇޽ࠆ‫ޕ‬
ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ࠍ೑↪ߒߡ੐ᬺࠍ᭴▽ߔࠆᦨᄢߩࡔ࡝࠶࠻ߪ೨▵ߢㅀߴߡ޿ࠆㅢ
ࠅ‫ߩ࠻ࠬࠦޟ‬೥ᷫ‫ߦߥࠎߤޔߚ߹ޕࠆ޽ߢޠ‬ఝࠇߚࠨ࡯ࡆࠬߢ޽ߞߡ߽‫ޔ‬100㧑ቢోߥ߽ߩ
23
ߪሽ࿷ߒߥ޿‫੹ޕ‬ᓟ߽᭽‫࠼࠙࡜ࠢߥޘ‬/SaaS ߇ឭଏߐࠇ‫ߩ࠻ࠬࠦࠆߥࠄߐޔ‬೥ᷫ߿‫ޔ‬੐ᬺ
ߦㆡߒߚࠨ࡯ࡆࠬ߇⊓႐ߔࠆߎߣ߽චಽߦ੍᷹ߐࠇࠆ‫ޔ߼ߚߩߎޕ‬೑↪ߒߡ޿ࠆࠢ࡜࠙࠼
/SaaS ࠍ೎ߩࠢ࡜࠙࠼/SaaS ߦਸ਼ࠅ឵߃ࠆߎߣ߽ⷞ㊁ߦ౉ࠇࠆᔅⷐ߇޽ࠆ‫࠼࠙࡜ࠢޕ‬/SaaS
ߩਸ਼ࠅ឵߃ᤨߦߪ੹߹ߢ೑↪ߒߡ޿ߚࠢ࡜࠙࠼/SaaS ߇ឭଏߔࠆ࠮ࠠࡘ࡝࠹ࠖᯏ⢻߿ࠨ࡯
ࡆ߽ࠬኈᤃߦ⒖ⴕߢ߈ࠆ઀⚵ߺ߇ᔅⷐߦߥࠆ‫࠼࠙࡜ࠢߩߎޕ‬/SaaS ߩਸ਼ࠅ឵߃ࠍ⠨߃ߚ႐
วߦ᦭ᦸߥ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ੐ᬺ⠪ߣߒߡߪ‫ࠬࡀࠫࡆޟ‬ዷ㐿ԛߩ੐ᬺ⠪‫ࠍޠ‬ᵴ↪ߔࠆ
ߩ߇⦟޿‫ⶄޔࠅ߹ߟޕ‬ᢙߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߣ࠮ࠠࡘ࡝࠹ࠖㅪ៤ࠍߣࠅߥ߇ࠄ‫ޔ‬೑↪
⠪ߩᬺോౝኈ߿࠮ࠠࡘ࡝࠹ࠖࡐ࡝ࠪ࡯ߦ޽ߞߚ࠮ࠠࡘ࡝࠹ࠖᯏ⢻ࠍឭଏߔࠆ࠮ࠠࡘ࡝࠹ࠖ
ࠨ࡯ࡆࠬߩ೑↪ߢ޽ࠆ‫࠼࠙࡜ࠢޔߪࠇߎޕ‬/SaaS ࠨ࡯ࡆࠬࠍખ੺ߔࠆࠨ࡯ࡆࠬࠍ೑↪ߔࠆ
ߎߣߣ߽⸒߃ࠆ‫ࠍࠬࡆ࡯ࠨߩߎޕ‬೑↪ߔࠆߎߣߢ‫ޔ‬೑↪⠪ߩ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ࠍోߊᄌ
ᦝߔࠆߎߣߥߊ‫࠼࠙࡜ࠢޔ‬/SaaS ߩਸ਼ࠅ឵߃߽ኈᤃߦน⢻ߣߥࠆ‫࠼࠙࡜ࠢޔߚ߹ޕ‬/SaaS ੐
ᬺ⠪߆ࠄ⷗ࠆߣ‫ޔ‬ᬺ⇇߿੐ᬺౝኈߦࠃߞߡ⇣ߥࠆ೑↪⠪ߩ࠮ࠠࡘ࡝࠹ࠖࡐ࡝ࠪ࡯ߪᗧ⼂ߒ
ߥߊߡ߽࠮ࠠࡘ࡝࠹ࠖખ੺ࠨ࡯ࡆࠬ੐ᬺ⠪ߦછߖߡ߅ߌ߫⦟޿ߩߢ‫ޔ‬ᣂⷙᬺ⇇ಽ㊁߳ߣࠢ
࡜࠙࠼/SaaS ࠨ࡯ࡆࠬࠍዷ㐿ߢ߈ࠆߣ޿ߞߚࡔ࡝࠶࠻߇޽ࠆ‫ࠬࡀࠫࡆޔ߼ߚߩߎޕ‬ዷ㐿ԛ
‫ⶄޟ‬ᢙߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ࠍ᧤ߨߚࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ‫ࡆߥᦸ᦭߽ᦨ߇ޠ‬
ࠫࡀࠬᒻᘒߢ޽ࠆ‫ࠬࡀࠫࡆߩߎޕ‬ᒻᘒߪ‫ޔ‬వߦㅀߴߚࠃ߁ߦ‫ߪࠬࡀࠫࡆߩߎޔ‬ᄢᚻ੐ᬺ⠪
߿ SIer ߦߒ߆ߢ߈ߥ޿߽ߩߢ޽ࠆ‫ޔߒ߆ߒޕ‬ᬺ⇇Ფߩ࠮ࠠࡘ࡝࠹ࠖᯏ⢻ߩឭଏߪਛዊ੐ᬺ
⠪ߢ߽น⢻ߢ޽ࠆߩߢ‫ޔ‬ᄢᚻࡌࡦ࠳߿ SIer ߣㅪ៤ࠍߣߞߡᬺ⇇࿕᦭ߩ࠮ࠠࡘ࡝࠹ࠖᯏ⢻ࠍ
ឭଏߒߡ࠮ࠠࡘ࡝࠹ࠖࠗࡦ࠲ࡈࠚ࡯ࠬࠍ᭴▽ߔࠆߥߤߩࡆࠫࡀࠬዷ㐿߽⠨߃ࠄࠇࠆ‫ޕ‬㧔࿑
3.2-1㧕
࿑ 3.2-1 ࠢ࡜࠙࠼/SaaS ߢ᦭ᦸߥ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬᒻᘒ
24
ࠢ࡜࠙࠼/SaaS ᤨઍߪ‫ޔ‬᳢↪⊛ߦឭଏߐࠇࠆࠢ࡜࠙࠼/SaaS ࠍ੐ᬺౝኈ߿ᬺോߦ޽ࠊߖߡ
ᔅⷐߥࠨ࡯ࡆࠬࠍㆬᛯߒ೑↪ߔࠆߎߣߢ‫ޔ‬ᬺോࠪࠬ࠹ࡓ᭴▽ߦ߆߆ࠆᤨ㑆߿⾌↪ߥߤߩࠦ
ࠬ࠻ࠍ೥ᷫߔࠆߎߣ߇ᄢ߈ߥ⋡⊛ߢ޽ࠆ‫࠼࠙࡜ࠢޔ߼ߚߩߎޕ‬/SaaS ೑↪⠪ߪࠢ࡜࠙࠼/SaaS
ࠨ࡯ࡆࠬߩᄌᦝ߿ㅊടߔࠆᲤߦᣂߚߥ࠮ࠠࡘ࡝࠹ࠖᛛⴚ߿▤ℂ╷ࠍዉ౉ߔࠆߎߣߪࠦࠬ࠻
㕙߆ࠄㆱߌߚ޿ߣ⠨߃ߡ޿ࠆ‫ޕ‬ᓥߞߡ‫࠼࠙࡜ࠢࠍࠬࡆ࡯ࠨࠖ࠹࡝ࡘࠠ࠮ޔ‬/SaaS ߢឭଏߔ
ࠆ੐ᬺ⠪ߪߤߩ᭽ߥࠢ࡜࠙࠼/SaaS ߢ߽೑↪ߢ߈‫ޔ‬ା㗬ᕈ߇㜞޿೑↪⠪ࠗࡦ࠲ࡈࠚ࡯ࠬࠍ
᭴▽ߔࠆߎߣ߇ᔅⷐߣߥߞߡߊࠆ‫ޕ‬
߹ߚ‫ޔ‬೑ଢᕈߩߚ߼ߦ‫ߩੱ৻ޔ‬೑↪⠪߇ PC‫ޔ‬៤Ꮺ㔚⹤‫ޔ‬៤Ꮺ┵ᧃߥߤߩⶄᢙߩ࠺ࡃࠗࠬ
ࠍ૶ߞߡหߓࠢ࡜࠙࠼/SaaS ߦࠕࠢ࠮ࠬߔࠆߎߣ߽⠨߃ࠄࠇࠆߩߢ‫੹ޔ‬ᓟߪ PC એᄖߩ࠺ࡃ
ࠗࠬࠍ೑↪ߒߡ߽࠮ࠠࡘ࡝࠹ࠖࠍ⏕଻ߥ߇ࠄࠢ࡜࠙࠼/SaaS ࠍ೑↪ߢ߈ࠆࠃ߁ߥ࠮ࠠࡘ࡝
࠹ࠖࠨ࡯ࡆࠬ߇ᔅⷐߦߥߞߡߊࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖ↥ᬺߩ޽ࠆߴ߈ᆫߪ‫ⶄޔ‬ᢙߩࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼
ࠍ‫ޔ‬ᄙߊߩࠕࠢ࠮ࠬ࡮࠺ࡃࠗࠬࠍ೑↪ߒߡ߽‫࠼࠙࡜ࠢޔ‬/SaaS ࠍ೑↪ߔࠆડᬺߩ࠮ࠠࡘ࡝
࠹ࠖࡐ࡝ࠪ࡯ࠍḩ⿷ߔࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬࠍૐࠦࠬ࠻ߢឭଏߔࠆߎߣߦ޽ࠆ‫ޕ‬ᄙߊߩ
႐ว‫ޔ‬ᬺ⇇ᲤߦᮡḰ⊛ߥ࠮ࠠࡘ࡝࠹ࠖࡐ࡝ࠪ࡯߇╷ቯߐࠇߡ޿ࠆߎߣ߇ᄙ޿ߩߢ‫ࡘࠠ࠮ޔ‬
࡝࠹ࠖࠨ࡯ࡆࠬ੐ᬺ⠪ߪߘࠇߙࠇߩᬺ⇇ߦㆡߒߚ࠮ࠠࡘ࡝࠹ࠖᯏ⢻ࠍឭଏߒߡᣢሽࠪࠬ࠹
ࡓߦ߽ዉ౉ߒߡ޿ߊߎߣ߇ᔅⷐߣߥࠆ‫ࠅࠃߦࠇߎޕ‬ᬺോࠪࠬ࠹ࡓో૕ߩ࠮ࠠࡘ࡝࠹ࠖࠍ⏕
଻ߔࠆߎߣ߇น⢻ߣߥࠆ‫࠼࠙࡜ࠢޔߚ߹ޕ‬/SaaS ߩࠪࠬ࠹ࡓ߇ᱜᏱߦᯏ⢻ߒߡ޿ߡ࠮ࠠࡘ
࡝࠹ࠖ߇⏕଻ߐࠇߡ޿ࠆߎߣ߇೑↪⠪ߢ⏕⹺ߢ߈ࠆࠃ߁ߥᯏ⢻߿‫࠼࠙࡜ࠢޔ‬/SaaS ࠪࠬ࠹
ࡓ⥄૕߽╙ਃ⠪⹏ଔࠍታᣉߔࠆߥߤߒ‫ࠬࡆ࡯ࠨޔ‬೑↪⠪ߩା㗬ࠍ⏕଻ߒߡ޿߆ߥߌࠇ߫ߥ
ࠄߥ޿‫ޔࠅࠃߦࠇߎޕ‬೑↪⠪ߩ࠮ࠠࡘ࡝࠹ࠖᯏ⢻ߦኻߔࠆⷐᦸࠍḩ⿷ߔࠆߎߣ߇ߢ߈ࠆߩ
ߢ޽ࠆ‫ޕ‬
ᣣᧄߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩ╙ਃ⠪⹏ଔߦߪ‫ޔ‬
‫․ޟ‬ቯ㕖༡೑ᵴേᴺੱ ASP࡮SaaS ࠗࡦ࠳
ࠬ࠻࡝ࠦࡦ࠰࡯ࠪࠕࡓ㧔ASPIC㧕‫ޠ‬21߇⸳ߌߡ޿ࠆ‫ޟ‬ASP࡮SaaS ቟ో࡮ା㗬ᕈᖱႎ㐿␜⹺ቯ
೙ᐲ‫࠼࠙࡜ࠢߩߘޔߚ߹ޕࠆ޽߇ޠ‬/SaaS ࠪࠬ࠹ࡓߢ ISO/IEC15408㧔Common Criteria㧕╬
ߩ⹏ଔ⹺⸽ࠍขᓧߔࠆߎߣ߽‫࠼࠙࡜ࠢޔ‬/SaaS ೑↪⠪ߩା㗬ࠍᓧࠆߚ߼ߦലᨐ⊛ߢ޽ࠆ‫ޕ‬
21
ASPIC, http://www.aspicjapan.org/
25
߅ࠊࠅߦ
ᧄᐕᐲߩ⺞ᩏߦߡ‫࠼࠙࡜ࠢޔ‬/SaaS ᤨઍߦ߅ߌࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬߩᣇะᕈߣ
ߒߡ‫ⶄޔ‬ᢙߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ࠍ᧤ߨߚࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ‫࡯ࡌࠗ࡜ࡊޔ‬
࠻࡮ࠢ࡜࠙࠼‫ࠍ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔ‬฽߼ߚ࡙࡯ࠩߩࠪࠬ࠹ࡓో૕ߩ࠮ࠠࡘ࡝࠹ࠖ⹏ଔ‫ޔ‬
ࠢ࡜ࠗࠕࡦ࠻࠮ࠠࡘ࡝࠹ࠖߩ⏕଻‫ࠍࠇߘߪߚ߹ޔ‬฽߼ߚࠪࠬ࠹ࡓో૕ߩ࠮ࠠࡘ࡝࠹ࠖ⏕଻
ߩࡆࠫࡀࠬ߇᦭ᦸߣߥߞߡߊࠆߣߩ⚿⺰ߦ㆐ߒߚ‫ࠬࡀࠫࡆߥ߁ࠃߩߎޕ‬ᒻᚑߦࠃࠅ‫ޔ‬ળຬ
ડᬺߩߺߥࠄߕᄙߊߩડᬺߦ߅޿ߡ‫࠼࠙࡜ࠢޔ‬/SaaS ࠍ቟ోߦ‫ޔ‬቟ᔃߒߡ೑↪ߢ߈ࠆⅣႺ
߇ᢛ޿‫࠼࠙࡜ࠢޔ‬/SaaS ߩ᥉෸ߣߣ߽ߦ‫ޔ‬ᖱႎ࠮ࠠࡘ࡝࠹ࠖ↥ᬺ߇⊒ዷߒߡ޿ߊߎߣࠍᦼ
ᓙߔࠆ‫ޕ‬
26
ࠢ࡜࠙࠼㧛5CC5 ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖᛛⴚߣ
㑐ㅪࡆࠫࡀࠬߦ㑐ߔࠆ⺞ᩏ
ᐔᚑ㧞㧞ᐕ㧟᦬
ᩣᑼળ␠ਃ⪉✚ว⎇ⓥᚲ
⋡ᰴ
ᐨ┨ ⺞ᩏߩ᭎ⷐ ···················································································································· 1
⺞ᩏߩ⢛᥊ߣ⋡⊛ ······································································································ 1
⺞ᩏߩⷞὐ ..................................................................................................................... 2
ᧄ⺞ᩏߦ߅ߌࠆቯ⟵ ............................................................................................. 2
ᧄ⺞ᩏߩⷞὐ ......................................................................................................... 2
⺞ᩏࡈࡠ࡯ ................................................................................................................. 3
╙㧝┨ ࠢ࡜࠙࠼/SaaS 㑐ㅪᏒ႐࡮ᛛⴚ࡮ෳ౉ࡊ࡟ࠗࡗ╬േะ⺞ᩏ ................................. 4
ࠢ࡜࠙࠼SaaS ࡆࠫࡀࠬߩേะ .................................................................................. 4
ࠢ࡜࠙࠼/SaaS ᥉෸ߩ⢛᥊ ................................................................................... 4
ࠢ࡜࠙࠼/SaaS ߩ᭎ᔨᢛℂ ................................................................................... 6
ࠨ࡯ࡆࠬߣߒߡߩࠢ࡜࠙࠼/SaaS ߩಽ㘃 ........................................................... 8
ࠢ࡜࠙࠼/SaaS ߦ߅ߌࠆࡆࠫࡀࠬߩᄌൻ ........................................................... 10
ࠢ࡜࠙࠼SaaS Ꮢ႐ߩേะ .......................................................................................... 11
࿖ౝᏒ႐ⷙᮨ ......................................................................................................... 11
࿖ౝᄢᚻࡌࡦ࠳‫ޔ‬SIer ߩേะ ............................................................................. 13
ࠢ࡜࠙࠼/SaaS ߣ࠮ࠠࡘ࡝࠹ࠖ ................................................................................... 16
ࠢ࡜࠙࠼SaaS ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖߩ⺖㗴 .................................................. 16
᡽ᐭ‫ޔ‬ᬺ⇇࿅૕ߩേะ ......................................................................................... 17
ࠢ࡜࠙࠼/SaaS ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ㑐ㅪ⵾ຠ࡮ࠨ࡯ࡆࠬߩേะ ............... 23
╙㧞┨ ☨࿖ߩࠢ࡜࠙࠼/SaaS ਥⷐ੐ᬺ⠪േะ⺞ᩏ .......................................................... 28
⺞ᩏߩ᭎ⷐ ..................................................................................................................... 28
☨࿖ߦ߅ߌࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖᏒ႐ߩേะ ............................................................. 29
ਥⷐࠢ࡜࠙࠼5CC5 ੐ᬺ⠪ߩേะ⺞ᩏ ...................................................................... 30
ࠢ࡜࠙࠼࡮࠮ࠠࡘ࡝࠹ࠖ੐ᬺ⠪ߩേะ ..................................................................... 39
╙㧟┨ ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬ ೑↪⁁ᴫ࡮ᗧะ⺞ᩏ ..................................... 43
⺞ᩏߩ᭎ⷐ ..................................................................................................................... 43
ᣣᧄߩ࡙࡯ࠩડᬺߦ߅ߌࠆࠢ࡜࠙࠼5CC5 ೑↪ታᘒ .............................................. 44
⺞ᩏ⚿ᨐ ................................................................................................................. 44
⺞ᩏ⚿ᨐߩ߹ߣ߼ ................................................................................................. 63
ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉⁁ᴫ ............................................................. 65
╙㧠┨ ੹ᓟߩᖱႎ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬߦะߌߚឭ⸒ᬌ⸛ ........................................... 68
੹ᓟߩࠢ࡜࠙࠼SaaS ᥉෸ࠪ࠽࡝ࠝ .......................................................................... 68
ᣣᧄߦ߅ߌࠆࠢ࡜࠙࠼ߩ೑↪ᒻᘒ ..................................................................... 68
ࠢ࡜࠙࠼೑↪ᤨߩ࠮ࠠࡘ࡝࠹ࠖߦኻߔࠆ࠾࡯࠭ߣᏒ႐᭴ㅧᄌൻ ................. 70
ࠢ࡜࠙࠼SaaS ᤨઍߦ߅ߌࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬߦะߌߚឭ⸒ .............. 72
ઃ㍳Σ ☨࿖⸰໧⺞ᩏ⚿ᨐ㧔ࡅࠕ࡝ࡦࠣࡔࡕ㧕 .................................................................. i-1
ࡅࠕ࡝ࡦࠣࡔࡕ㧔Amazon Web Services㧕 ......................................................................... i-1
ࡅࠕ࡝ࡦࠣࡔࡕ㧔IBM㧕 ...................................................................................................... i-4
ࡅࠕ࡝ࡦࠣࡔࡕ㧔Jericho Forum㧕 ...................................................................................... i-7
ઃ㍳Τ ⻠Ṷ㍳ ........................................................................................................................ ii-1
⻠Ṷ㍳㧔Salesforce.com㧕 .................................................................................................... ii-1
⻠Ṷ㍳㧔⚻ᷣ↥ᬺ⋭㧕 ......................................................................................................... ii-6
⻠Ṷ㍳㧔ᧅᏻᏒ SaaS ࡆࠫࡀࠬ⎇ⓥળ㧕 ........................................................................... ii-10
⻠Ṷ㍳㧔ᩣᑼળ␠ HARP㧕 ................................................................................................. ii-20
ઃ㍳Υ ࠕࡦࠤ࡯࠻න⚐㓸⸘⚿ᨐ෸߮⺞ᩏ␿ ...................................................................... iii-1
ࠕࡦࠤ࡯࠻න⚐㓸⸘⚿ᨐ ...................................................................................................... iii-1
ࠕࡦࠤ࡯࠻⺞ᩏ␿ ................................................................................................................ iii-19
ᐨ┨ ⺞ᩏߩ᭎ⷐ
⺞ᩏߩ⢛᥊ߣ⋡⊛
ࠬ࠻࡟࡯ࠫࠦࠬ࠻ߩૐᷫ߿ಽᢔಣℂᛛⴚߩ㜞ᐲൻ‫ޔ‬ㅢାⅣႺߩలታߥߤ‫ޔ‬቟ଔߥ ICT ၮ
⋚߇ᕆㅦߦᢛ޿ߟߟ޽ࠆᤓ੹‫ߦࠬࡆ࡯ࠨߩޠࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޟޔ‬ᵈ⋡߇㓸߹
ߞߡ޿ࠆ‫࠻࠶ࡀ࡯࠲ࡦࠗ߇ࠩ࡯࡙ޔߪߣࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޕ‬਄㧔ࠢ࡜࠙࠼㧩
㔕㧕ߦಽᢔߔࠆࠦࡦࡇࡘ࡯࠹ࠖࡦࠣᯏ⢻ࠍ೑↪ߔࠆࡕ࠺࡞ߢ޽ࠆ‫࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޕ‬
࠹ࠖࡦࠣߦ߅޿ߡߪ‫ᦨߪࠩ࡯࡙ޔ‬ૐ㒢ߩធ⛯ⅣႺ㧔ࠢ࡜ࠗࠕࡦ࠻┵ᧃ‫࠲ࡦࠗޔࠩ࠙࡜ࡉޔ‬
࡯ࡀ࠶࠻ធ⛯ⅣႺ㧕߇޽ࠇ߫‫࠻࠶ࡀ࡯࠲ࡦࠗޔ‬਄ߩࠨ࡯ࡃ⟲߇ឭଏߔࠆᄙ᭽ߥࠕࡊ࡝ࠤ࡯
࡚ࠪࡦ߿࠺࡯࠲ࠬ࠻࡟࡯ࠫࠍ‫ߡߒߣޠࠬࡆ࡯ࠨޟ‬೑↪ߔࠆߎߣ߇ߢ߈ࠆ‫⃻ޕ‬࿷‫☨ޔ‬࿖ߩ Google‫ޔ‬
Amazon‫ޔ‬Salesforce.com ߥߤ߇ࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩઍ⴫⊛ߥ੐ᬺ⠪ߢ޽ࠆ‫ޕ‬
ࠢ࡜࠙࠼ߪ‫ߢ↱⚻࠻࠶ࡀ࡯࠲ࡦࠗࠍࠕࠚ࠙࠻ࡈ࠰ޔ‬ឭଏߔࠆ‫ޟ‬SaaS㧔Software as a Service‫ޠ‬
‫ޟ‬ASP㧔Application Service Provider‫ࠍޠ‬൮฽ߔࠆ᭎ᔨߣߒߡ૏⟎ߠߌࠄࠇࠆ‫⺞ᧄޕ‬ᩏߢߪ‫ޔ‬
ߎࠇࠄߩࠨ࡯ࡆࠬࠍ‫࠼࠙࡜ࠢޟ‬/SaaS‫ߣޠ‬๭߱‫ޕ‬
ࠢ࡜࠙࠼/SaaS ߪ‫ ࠆߌ߅ߦࠩ࡯࡙ޔ‬ICT ߩዉ౉߿ㆇ↪ߩ⽶ᜂࠍᛥ೙ߔࠆ࠰࡝ࡘ࡯࡚ࠪࡦߣ
ߐࠇࠆ‫ޔߦ․ޕ‬IT ੍▚߿ IT ੱ᧚ߩ⏕଻߇࿎㔍ߥਛዊડᬺߦߪᭂ߼ߡ᦭ലߥࡕ࠺࡞ߣߒߡᦼ
ᓙߐࠇߡ߅ࠅ‫⚻ޔ‬ᷣ↥ᬺ⋭ߢߪਛዊડᬺߩ IT ೑ᵴ↪ࠍଦㅴߔࠆᣉ╷ߣߒߡ 2009 ᐕ 3 ᦬ 31
ᣣ߆ࠄਛዊડᬺะߌ SaaS ᵴ↪ၮ⋚㧔J-SaaS㧕ߩㆇ↪ࠍ㐿ᆎߒߚ‫৻ߩߘޕ‬ᣇߢ‫࠼࠙࡜ࠢޔ‬/SaaS
ߪࡆࠫࡀࠬ߿ࡒ࠶࡚ࠪࡦ࡮ࠢ࡝࠹ࠖࠞ࡞ߥᬺോߦㆡߐߥ޿ߣ޿߁⷗ᣇ߽޽ࠅ‫ޔ‬࿖ౝߦ߅ߌ
ࠆ᥉෸ࠪ࠽࡝ࠝߪᧂߛ᣿⏕ߢߪߥ޿‫ޕ‬ട߃ߡ‫࠻࠶ࡀ࡯࠲ࡦࠗ߇࠲࡯࠺␠⥄ޔ‬਄ߩߤߎߦ଻
▤ߐࠇߡ޿ࠆ߆ࠊ߆ࠄߥ޿ߣ޿߁ਇ቟߽޽ࠅ‫ޔ‬቟ోᕈ߿ା㗬ᕈ㧔SLA㧦Service Level
Agreement㧕‫ޔ‬ㆡᴺᕈ㧔ࠕ࠙࠻࠰࡯ࠪࡦࠣߦኻߔࠆ୘ੱᖱႎ଻⼔ᴺ‫ޔ‬J-SOX ߩⷐ⺧‫ޔ‬ᬺ⇇೎ߩ
ⷙ೙ߥߤ㧕ࠍߤߩࠃ߁ߦᜂ଻ߔࠆ߆ߣ޿߁⺖㗴߇ᜰ៰ߐࠇߡ޿ࠆ‫ޕ‬
ߐࠄߦ‫࠼࠙࡜ࠢޔ‬/SaaS ߪ‫ޔ‬ᓥ᧪ߩ ICT ᬺ⇇ߩ↥ᬺ᭴ㅧࠍᄢ߈ߊᄌ㕟ߔࠆน⢻ᕈ߇޽ࠆߎ
ߣ߆ࠄ‫࠼࠙࡜ࠢޔ‬/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖߩࡆࠫࡀࠬࡕ࠺࡞ߩ࿷ࠅᣇߦߟ޿ߡ⎇ⓥߒ‫ߘޔ‬
ߩኻᔕࠍᬌ⸛ߔࠆߎߣ߇㊀ⷐߢ޽ࠆ‫ޕ‬
ߘߎߢ‫⺞ᧄޔ‬ᩏߢߪ‫ޔ‬એਅߩ㗄⋡ߦߟ޿ߡ᣿ࠄ߆ߦߔࠆߎߣࠍ⋡ᜰߔ‫ޕ‬
࡮ ࠢ࡜࠙࠼/SaaS Ꮢ႐േะ㧔ᣣ☨ߩᲧセ‫ޔ࠻࠶ࠤ࡯ࡑᦸ᦭ޔ‬዁᧪ዷᦸ╬㧕
࡮ ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬߦਈ߃ࠆᓇ㗀
࡮ JEITA ળຬડᬺߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬᚢ⇛ߩᣇะ
1
⺞ᩏߩⷞὐ
ᧄ⺞ᩏߦ߅ߌࠆቯ⟵
ᧄ⺞ᩏߦ߅޿ߡߪ‫࠼࠙࡜ࠢޔ‬෸߮ SaaS ࠍએਅߩࠃ߁ߦቯ⟵ߒ‫ޔ‬ਔ⠪ࠍ฽߻ᒻߢࠢ࡜࠙࠼
/SaaS ߣ⴫⃻ߔࠆ‫ޕ‬
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ㧔Cloud Computing㧕㧦
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣࠍᜰߔ߽ߩߣߒ‫߇╬ࡃ࡯ࠨޔ‬ឭଏߔࠆࠨ࡯ࡆࠬࠍ‫࡯࠰࡝ޔ‬
ࠬࠍᗧ⼂ߖߕߦࡀ࠶࠻ࡢ࡯ࠢࠍㅢߓߡ૶↪ߢ߈ࠆࡕ࠺࡞ߣቯ⟵ߔࠆ‫ޕ‬SaaS㧔Software as a
Service㧕߿ PaaS㧔Platform as a Service㧕╬ࠍ൮฽ߒߚࠃࠅᐢ޿᭎ᔨ‫ޕ‬
SaaS㧔Software as a Service㧕㧦
࡙࡯ࠩ஥ߩࠦࡦࡇࡘ࡯࠲߇࠰ࡈ࠻࠙ࠚࠕࠍ଻᦭ߔࠆߩߢߪߥߊ‫ߩࠕࠚ࠙࠻ࡈ࠰ޔ‬ᯏ⢻ࠍࠨ
࡯ࡆࠬࡊࡠࡃࠗ࠳߇ࡀ࠶࠻ࡢ࡯ࠢࠍㅢߓߡឭଏߔࠆࡕ࠺࡞ߣቯ⟵ߔࠆ‫ޕ‬ASP㧔Application
Service Provider㧕ߩㅴൻᒻߢ‫ޔ‬೑↪⠪ߦߣߞߡࠃࠅ૶޿ൎᚻ߇ࠃߊ‫ޔ‬೑↪ଔ୯߇ะ਄ߒߚ߽
ߩߣߔࠆ‫ޕ‬
ᧄ⺞ᩏߩⷞὐ
ࠢ࡜࠙࠼/SaaS ߇᥉෸ߔࠆߎߣߢ‫ޔ‬ᣣᧄડᬺߦ߅޿ߡ߽ࠕࡊ࡝ࠤ࡯࡚ࠪࡦ߿ࠗࡦࡈ࡜ߩ‫ޟ‬ᚲ
᦭‫ޟࠄ߆ޠ‬೑↪‫ߩ߳ޠ‬ᵹࠇ߇ടㅦൻߒ‫ޔ‬ᓥ᧪ߩࡂ࡯࠼࠙ࠚࠕ/࠰ࡈ࠻࠙ࠚࠕߩ⺞㆐‫࠹ࠬࠪޔ‬
ࡓࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ╬ߩᏒ႐࠾࡯࠭߇ૐਅߔࠆߎߣ߇੍ᗐߐࠇࠆ‫ޕ‬
ૉߒ‫ޔ‬ᣣᧄડᬺߢߪᓥ᧪ࠞࠬ࠲ࡑࠗ࠭ߐࠇߚࠪࠬ࠹ࡓ߇ਥᵹߢ޽ࠆߚ߼‫࠼࠙࡜ࠢޔ‬/SaaS
߳ߩන⚐ߥ⒖ⴕߪ㔍ߒ޿ߣ⠨߃ࠄࠇࠆ‫ߚ߹ޕ‬ડᬺߩᖱႎ࠮ࠠࡘ࡝࠹ࠖߦኻߔࠆᗧ⼂߇㜞ߊ‫ޔ‬
ᖱႎࠍᄖߦ಴ߔߎߣࠍ⼊ᚓߔࠆ㘑ầ߇޽ࠆߚ߼‫࠼࠙࡜ࠢޔ‬/SaaS ߩ⠨߃ᣇ߇⚛⋥ߦฃߌ౉ࠇ
ࠄࠇߥ޿น⢻ᕈ߇޽ࠆ‫ޔߦࠄߐޕ‬ᖱႎࠪࠬ࠹ࡓ♽‫ޔ‬Web ♽╬ߩࠢ࡜࠙࠼/SaaS ߳ߩⷫ๺ᕈߩ
㜞޿ಽ㊁ߣၮᐙ♽ࠪࠬ࠹ࡓ╬ߩ⒖ⴕ߇㔍ߒ޿ಽ㊁߇޽ࠆߚ߼‫࠙࡜ࠢࠍࡓ࠹ࠬࠪߩߡߴߔޔ‬
࠼/SaaS ߦ⒖ⴕߐߖࠆߎߣߪ⃻ታ⊛ߢߥ޿‫ޕ‬
ߘߎߢᧄ⺞ᩏߦ߅޿ߡߪ‫ޔ‬ᣣᧄߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ᥉෸ߦࠃࠆࠪࠬ࠹ࡓࠗࡦ࠹ࠣ࡟࡯
࡚ࠪࡦߦᓇ㗀޽ࠆಽ㊁ࠍ․ቯߒ‫ޔ‬ಽ㊁Ფ࡮࠲࡯ࠥ࠶࠻Ფߩ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬߩേะ੍
᷹ࠍⴕ߁‫ޕ‬
2
⺞ᩏࡈࡠ࡯
ᧄ⺞ᩏߪએਅߦ␜ߔࡈࡠ࡯ߦᓥߞߡታᣉߔࠆ‫ޕ‬ਥߥ⺞ᩏౝኈࠍએਅߦ␜ߔ‫ޕ‬
ࠢ࡜࠙࠼/ SaaS ߩ᭎ᔨࠍᢛℂߒ‫ޔ‬㑐ㅪߔࠆㄭᐕߩᏒ႐࡮ᛛⴚ‫࠼࠙࡜ࠢޔ‬/SaaS ࡆࠫࡀࠬ
߳ߩෳ౉ࡊ࡟ࠗࡗ╬‫࠼࠙࡜ࠢޔ‬/SaaS ߦ㑐ㅪߔࠆേะߩ⺞ᩏࠍⴕ޿‫ޔ‬ᖱႎ࠮ࠠࡘ࡝࠹
ࠖᏒ႐ߦᓇ㗀ࠍਈ߃ࠆⷐ⚛ࠍᢛℂߔࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ࡆࠫࡀࠬ߇వⴕߔࠆ☨࿖ߦ߅ߌࠆ‫ޔ‬ᖱႎ࠮ࠠࡘ࡝࠹ࠖᏒ႐ߦᓇ㗀ࠍਈ
߃ࠆࡊ࡟ࠗࡗߩേะ߿ࡑ࡯ࠤ࠶࠻࠾࡯࠭ࠍᛠីߒ‫੹ޔ‬ᓟߩᣣᧄߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ
ࡆࠫࡀࠬേะࠍ੍᷹ߔࠆߚ߼ߩ␜ໂࠍᓧࠆ‫ޕ‬
ᣣᧄߩ࡙࡯ࠩડᬺߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩዉ౉ᗧะ߿࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬߦ
ኻߔࠆ࠾࡯࠭ߩᄌൻߦ㑐ߒߡ⺞ᩏࠍⴕ޿‫ޔ‬ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬߦኻߔࠆ
࿖ౝ࡙࡯ࠩߩ࠾࡯࠭ࠍ࠲࡯ࠥ࠶࠻Ფߦ᣿⏕ൻߔࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ߩ᥉෸ࠪ࠽࡝ࠝࠍ〯߹߃ߚ਄ߢ੹ᓟߩᖱႎ࠮ࠠࡘ࡝࠹ࠖ↥ᬺ᭴ㅧߩᄌ
ൻߦߟ޿ߡᬌ⸛ߒ‫ޔ‬JEITA ળຬડᬺߣߒߡ੹ᓟߩᖱႎ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬߩน⢻ᕈ
ࠍᬌ⸛ߔࠆ‫ޕ‬
એ਄ߩ⺞ᩏ⚿ᨐࠍၮߦ‫ޔ‬ႎ๔ᦠߩขࠅ߹ߣ߼ࠍⴕ߁‫ޕ‬
࿑⴫ 0-1-1 ᧄ⺞ᩏߩࡈࡠ࡯
䋨䋱䋩䉪䊤䉡䊄/ SaaS 㑐ㅪ
Ꮢ႐䊶ᛛⴚ䊶ෳ౉䊒䊧䉟䊟╬
േะ⺞ᩏ
MRI
ᆔຬળ
ᵴേ
䊁䊷䊙䇮
⸘↹䈱
ᬌ⸛
䋨䋳䋩䉪䊤䉡䊄/ SaaS ᤨઍ䈱
䋨䋴䋩੹ᓟ䈱ᖱႎ
ᖱႎ䉶䉨䊠䊥䊁䉞⵾ຠ䊶
䉶䉨䊠䊥䊁䉞䊎䉳䊈䉴
䉰䊷䊎䉴೑↪⁁ᴫ䊶ᗧะ⺞ᩏ 䈮ะ䈔䈢ឭ⸒ᬌ⸛
䉪䊤䉡䊄/ SaaS䈱᭎ᔨᢛℂ䇮ㄭᐕ䈱Ꮢ႐䊶ᛛⴚ
䉪䊤䉡䊄/ SaaS䈱᭎ᔨᢛℂ䇮ㄭᐕ䈱Ꮢ႐䊶ᛛⴚ
േะ䇮ෳ౉䊒䊧䉟䊟╬䇮
േะ䇮ෳ౉䊒䊧䉟䊟╬䇮
䉪䊤䉡䊄/SaaS 䈮㑐ㅪ䈜䉎േะ⺞ᩏ
䉪䊤䉡䊄/SaaS 䈮㑐ㅪ䈜䉎േะ⺞ᩏ
䋼ᢥ₂䊶䉟䊮䉺䊷䊈䉾䊃⺞ᩏ䇮䊍䉝䊥䊮䉫⺞ᩏ䋾
䋼ᢥ₂䊶䉟䊮䉺䊷䊈䉾䊃⺞ᩏ䇮䊍䉝䊥䊮䉫⺞ᩏ䋾
䉪䊤䉡䊄/SaaS䉕⷗ᝪ
䉪䊤䉡䊄/SaaS䉕⷗ᝪ
䈋䈢䇮ᣣᧄડᬺ䈱䉶
䈋䈢䇮ᣣᧄડᬺ䈱䉶
䉨䊠䊥䊁䉞⵾ຠ䊶䉰䊷
䉨䊠䊥䊁䉞⵾ຠ䊶䉰䊷
䊎䉴䈮ኻ䈜䉎䊆䊷䉵
䊎䉴䈮ኻ䈜䉎䊆䊷䉵
䈱ᄌൻ䈮㑐䈚䈩⺞ᩏ
䈱ᄌൻ䈮㑐䈚䈩⺞ᩏ
䉕ⴕ䈉䇯
䉕ⴕ䈉䇯
䋼䉝䊮䉬䊷䊃䇮
䋼䉝䊮䉬䊷䊃䇮
䊍䉝䊥䊮䉫⺞ᩏ䋾
䊍䉝䊥䊮䉫⺞ᩏ䋾
☨࿖䈮䈍䈔䉎Ꮢ႐േะ䇮෸䈶ਥⷐ䊒䊧䉟䊟䈱
☨࿖䈮䈍䈔䉎Ꮢ႐േะ䇮෸䈶ਥⷐ䊒䊧䉟䊟䈱
േะ䉇䊙䊷䉬䉾䊃䊆䊷䉵䉕ᛠី䈜䉎䇯
േะ䉇䊙䊷䉬䉾䊃䊆䊷䉵䉕ᛠី䈜䉎䇯
䋼ᢥ₂䊶䊂䊷䉺䊔䊷䉴䇮䊍䉝䊥䊮䉫⺞ᩏ䋾
䋼ᢥ₂䊶䊂䊷䉺䊔䊷䉴䇮䊍䉝䊥䊮䉫⺞ᩏ䋾
䋨䋲䋩 ☨࿖䈱䉪䊤䉡䊄/SaaS ਥⷐ੐ᬺ⠪േะ⺞ᩏ
⺞ᩏ⚿ᨐ䈱㓐ᤨ෻ᤋ䇮ᆔຬળㆇ༡ᡰេ
ᆔຬળ
ᆔຬળᵴേ䋨᦬䋱࿁䋩
3
䉪䊤䉡䊄/SaaS䈱
᥉෸䉲䊅䊥䉥䉇
ᖱႎ䉶䉨䊠䊥䊁䉞
↥ᬺ᭴ㅧ䈱ᄌൻ䈮
㑐䈜䉎ᬌ⸛
䋼ᢥ₂䊶䉟䊮䉺䊷䊈䉾䊃
⺞ᩏ䇮
䊂䉞䉴䉦䉾䉲䊢䊮䋾
䋨䋵䋩ႎ๔ᦠ
䈫䉍䉁䈫䉄
䋨䋱䋩䌾䋨䋴䋩
䈱
⺞ᩏ⚿ᨐ䉕
ၮ䈮䈚䈢
ႎ๔ᦠ
ข䉍䉁䈫䉄
ᆔຬળ
ႎ๔ᦠ
ข䉍
䉁䈫䉄
╙ ┨ ࠢ࡜࠙࠼5CC5 㑐ㅪᏒ႐࡮ᛛⴚ࡮ෳ౉ࡊ࡟ࠗࡗ╬േะ⺞ᩏ
ࠢ࡜࠙࠼5CC5ࡆࠫࡀࠬߩേะ
ࠢ࡜࠙࠼5CC5 ᥉෸ߩ⢛᥊
IT ↥ᬺߩ᭴ㅧᄌൻߣડᬺߩ IT ⾗↥ߦ㑐ߔࠆ⁁ᴫߩᄌൻ
ᤓ੹ߩࠢ࡜࠙࠼/SaaS ᥉෸ߩ⢛᥊ߩ 1 ߟߦߪ 2000 ᐕઍᓟඨߦ౉ߞߡ߆ࠄߩ IT ↥ᬺߩ
᭴ㅧᄌൻ߇޽ࠆ‫ޕ‬ડᬺࠪࠬ࠹ࡓߩࡊ࡜࠶࠻ࡈࠜ࡯ࡓߦ߅ߌࠆᄌൻߢ⸒߃߫‫ޔ‬1990 ᐕઍ
ߦ߅ߌࠆࡔࠗࡦࡈ࡟࡯ࡓߩ㓸ਛဳߩࡀ࠶࠻ࡢ࡯ࠢ෸߮ಣℂ߆ࠄ‫ޔ‬2000 ᐕઍߪࠨ࡯ࡃ࡮
ࠢ࡜ࠗࠕࡦ࠻߳ߩಽᢔဳࡀ࠶࠻ࡢ࡯ࠢ෸߮ಣℂ‫ߎߎߡߒߘޔ‬ᢙᐕߪ㓸ਛဳࡀ࠶࠻ࡢ࡯ࠢ
਄ߢಽᢔಣℂࠍⴕ߁޿ࠊࠁࠆࠢ࡜࠙࠼ဳߩࡊ࡜࠶࠻ࡈࠜ࡯ࡓ߳ߣᄌൻߒߡ߈ߡ޿ࠆ‫ޕ‬
߹ߚ‫ޔ‬ડᬺߩ IT ⾗↥ߦ㑐ߔࠆ⁁ᴫ߽ᄢ߈ߊᄌൻߒߡ޿ࠆ‫ޕ‬IT ൻߩㅴዷߦ઻޿‫ޔ‬ડ
ᬺ߇ᚲ᦭ߔࠆࡂ࡯࠼࠙ࠚࠕ߿࠰ࡈ࠻࠙ࠚࠕߩ IT ⾗↥ߪᐕ‫ޘ‬Ⴧടߒߡ߈ߚ߇‫ޔ‬หᤨߦߘ
ࠇࠄߦ⺖ߐࠇࠆ▤ℂ෸߮ฦ⒳ߩᴺ೙ᐲ╬ߩ೙⚂ߦࠃࠅડᬺߩ IT ⾗↥ᚲ᦭ߦ߆߆ࠆડ
ᬺ஥ߩ⽶ᜂ߽Ⴧടߒߡ߈ߚ‫ޕ‬ડᬺ஥߇ IT ⾗↥ࠍ‫ޟ‬ᚲ᦭‫ࠢ࡯ࡢ࠻࠶ࡀޔߦߕߖޠ‬਄ߩࠨ
࡯ࡆࠬࠍ‫ޟ‬೑↪‫߁޿ߣࠆߔޠ‬⠨߃ߪ‫ޔ‬1999 ᐕ㗃ߦ⊓႐ߒߚ ASP㧔Application Service
Provider㧕ߣ޿߁ᒻߢ߽ឭ໒ߐࠇߡ߈ߚ‫ޕ‬ASP ߪᒰೋ৻ᤨ⊛ߦࡉ࡯ࡓࠍㄫ߃ߚ߽ߩߩ‫ޔ‬
ᒰᤨߩㅢାⅣႺߦ߅޿ߡ㘈ቴߦኻߒߡ቟ଔߢ቟ቯߒߚࠨ࡯ࡆࠬࠍឭଏߔࠆߎߣߪ㔍
ߒߊ‫ޔ‬ᄢ߈ߥᏒ႐ᒻᚑߦߪ⥋ࠄߥ߆ߞߚ‫ޔߒ߆ߒޕ‬ㄭᐕߩࡀ࠶࠻ࡢ࡯ࠢߩ㜞ㅦൻߣฦ
⒳ߩ Web ᛛⴚߩㅴዷߦࠃߞߡ‫ޔ‬ASP ߢឭ໒ߐࠇߚࠨ࡯ࡆࠬߩᒻ߇‫࠼࠙࡜ࠢޔ‬/SaaS ߣ
޿߁ᒻߢౣᐲ⣉శࠍᶎ߮‫ޔ‬Amazon ߿ Salesforce.com ߣ޿ߞߚ☨࿖ߩ੐ᬺ⠪ߩ⊓႐ߦࠃ
ࠅᕆㅦߦᏒ႐߇᜛ᄢߒߡ߈ߡ޿ࠆ‫ޕ‬੐ᬺ⠪߇☨࿖ਛᔃߢ޽ࠆߎߣ߆ࠄ‫ޔ‬ᣣᧄડᬺߦ߅
ߌࠆࠢ࡜࠙࠼/SaaS ߩ᥉෸ߪㆃࠇߡ޿ߚ߇‫ޔ‬2008 ᐕᓟඨ㗃ࠃࠅᣣᧄߩ੐ᬺ⠪߽ࠢ࡜࠙
࠼/SaaS ߳ߩෳ౉ࠍ⋧ᰴ޿ߢ⴫᣿ߒߡ߅ࠅ‫੹ޔ‬ᓟ࿖ౝᏒ႐ߩ᜛ᄢ߇ᦼᓙߐࠇࠆ‫ޕ‬
࿑⴫ 1-1 ࡊ࡜࠶࠻ࡈࠜ࡯ࡓߩᄌൻ
ἳỶὅἧἾὊἲ
ἇὊἢὉἁἻỶỴὅἚ
ἁἻỸἛ
ί἟ἕἚὁὊἁᾉᨼɶ‫׹‬ὸ
ίϼྸᾉᨼɶ‫׹‬ὸ
ί἟ἕἚὁὊἁᾉЎ૝‫׹‬ὸ
ίϼྸᾉЎ૝‫׹‬ὸ
ί἟ἕἚὁὊἁᾉᨼɶ‫׹‬ὸ
ίϼྸᾉЎ૝‫׹‬ὸ
ɟếỉ߾‫ٻ‬ễ
ἅὅἦἷὊἑỂ
ϼྸửᘍỪủỦ
1990࠰ˊ
ἅὅἦἷὊἑầ
ἣὊἏἜἽ҄Ằủύ
ϼྸỊύẸủẹủỉ
ἅὅἦἷὊἑɥỂ
Internet
ᘍỪủỦ
2000࠰ˊ
ἙὊἑἍὅἑὊϋỉ
ἅὅἦἷὊἑᢼỂ
ϼྸầᘍỪủỦ
Internet
2009࠰
˖ಅỉ̽ࡉ
⾗ᢱ㧦ਃ⪉✚ว⎇ⓥᚲ૞ᚑ
4
˖ಅỉỶὅἧἻ
଺᧓
࿑⴫ 1-2 ડᬺߩ IT ⾗↥ߦ㑐ߔࠆ⁁ᴫߩᄌൻ
䊊䊷䊄䊶䉸䊐䊃䉕ዉ౉䈪䈐䈭䈇
䊊䊷䊄䊶䉸䊐䊃䈱ዉ౉Ⴧട
䊊䊷䊄䊶䉸䊐䊃䉕䊈䉾䊃䊪䊷䉪਄䈱䉰䊷䊎䉴䈫䈚䈩೑↪
䊈䉾䊃ⅣႺ䉕ᢛ஻䈪䈐䈭䈇䋨․䈮ਛዊડᬺ䋩
䉟䊮䉺䊷䊈䉾䊃䈱೑↪Ⴧട
IT⾗↥䈱䇸ᚲ᦭䇹䈎䉌䇸೑↪䇹䈻䈱䊌䊤䉻䉟䊛䉲䊐䊃
䊈䉾䊃䊪䊷䉪਄䈱䉰䊷䊎䉴೑↪䈮ኻ䈜䉎䊆䊷䉵
䊊䊷䊄䊶䉸䊐䊃䈱ଔᩰૐਅ䋯ㅢା⾌↪䈱ૐਅ䋧㜞ㅦൻ
ᛛⴚ䈱ㅴൻ䋺Webᛛⴚ䈱⊒ዷ䇮ㅢା䈱ᦝ䈭䉎㜞ㅦൻ
㬍
ડᬺ䈮䈍䈔䉎䉟䊮䉺䊷䊈䉾䊃೑↪₸
㪈㪇㪇㩼
IT⾗↥ᚲ᦭䈮䈍䈔䉎⽶ᜂჇ䋺
㽲 䊊䊷䊄䊶䉸䊐䊃䈱▤ℂ䉮䉴䊃䈏Ⴧᄢ
㽳 䊊䊷䊄䊶䉸䊐䊃䈱⸳ቯ䊶䊋䊷䉳䊢䊮䉝䉾䊒䊶䊃䊤
䊑䊦ኻᔕ䈮㔍䈚䈇䊉䉡䊊䉡䈫⍮⼂䈏ᔅⷐ
㽴 㜞ᐲ䈭䉶䉨䊠䊥䊁䉞䉕⏕଻䊶⛽ᜬ䈪䈐䈭䈇
㪏㪇㩼
㪍㪇㩼
㪋㪇㩼
㪉㪇㩼
SaaS/ASP䈱೑↪ᗧะ
ਇ᣿䊶
ᧂ࿁
╵㪃
㪈㪅㪈㩼
㪥㪔㪌㪍㪌
䈅䉍㪃
㪊㪇㪅㪈㩼
䉪䊤䉡䊄䋯SaaS
᥉෸䈱䈐䈙䈚
㪇㩼
㪉㪇㪇㪇
㪉㪇㪇㪈
㪉㪇㪇㪉
㪉㪇㪇㪊
ో␠⊛䈮೑↪䈚䈩䈇䉎
೑↪䈚䈩䈇䈭䈇䈏䇮
੹ᓟ೑↪䈜䉎੍ቯ䈏䈅䉎
ή࿁╵
㪉㪇㪇㪋
㪉㪇㪇㪌
㪉㪇㪇㪍
㪉㪇㪇㪎
䈭䈚㪃
㪍㪏㪅㪏㩼
৻ㇱ䈱੐ᬺᚲ
෶䈲ㇱ㐷䈪೑↪䈚䈩䈇䉎
೑↪䈚䈩䈇䈭䈇䈚䇮
੹ᓟ䉅ᔅⷐ䈭䈇
಴ዷ䋺ITታᘒ⺞ᩏ䇮⍫㊁⚻ᷣ⎇ⓥᚲ䋨2008䋩
ડᬺ䈱ᖱႎ▤ℂ䈱
ᔅⷐᕈ䈏㜞䉁䉎
಴ౖ䋺✚ോ⋭䇮ㅢା೑↪േะ⺞ᩏ
ᣣᧄ SOXᣉⴕ
ASP䊑䊷䊛
2000
2001
NW਄䈱䊂䊷䉺䈱⒖േ䉇
䉝䊒䊥ታⴕⅣႺ䈏ᬺോ䈮
ᡰ㓚䈭䈇䊧䊔䊦䉁䈪ะ਄
୘ੱᖱႎ଻⼔ᴺᣉⴕ
䊈䉾䊃ⅣႺ䈏䊈䉾䉪䈫
䈭䉍䇮᥉෸䈞䈝
2002
2003
2004
2005
2006
2007
2008
2009
⾗ᢱ㧦✚ോ⋭‫ޔ‬ASP࡮SaaS ߩ᥉෸ଦㅴ╷ߦ㑐ߔࠆ⺞ᩏ⎇ⓥࠍၮߦਃ⪉✚ว⎇ⓥᚲ૞ᚑ
ࠢ࡜࠙࠼/SaaS ࠍታ⃻ߔࠆᛛⴚߩ⊒ዷ
‫ޟ߿ޠ࠼࠙࡜ࠢޟ‬SaaS‫․ߪޠ‬ቯߩᛛⴚࠍᜰߔ߽ߩߢߪߥߊ‫ޔ‬IT‫ߦࠢ࡯ࡢ࠻࠶ࡀޔ‬㑐
ࠊࠆ᭽‫ߥޘ‬ᛛⴚࠍⶄว⊛ߥᒻߢ೑↪ߔࠆࠨ࡯ࡆࠬߩᒻᘒࠍᜰߔ߽ߩߢ޽ࠆ‫࠼࠙࡜ࠢޕ‬
/SaaS ߦߪ 2000 ᐕઍᓟඨߦ㐿⊒ߐࠇߚࡀ࠶࠻ࡢ࡯ࠢᛛⴚ߿ Web ᛛⴚ╬߇ᄙߊ೑↪ߐࠇ
ߡ޿ࠆ‫࠼࠙࡜ࠢޕ‬/SaaS ࠍታ⃻ߔࠆᛛⴚߩ଀ࠍએਅߦ␜ߔ‫ޕ‬
࡮ ࡀ࠶࠻ࡢ࡯ࠢᛛⴚ㧦NGN 㑐ㅪᛛⴚ
࡮ ࠗࡦࡈ࡜ᛛⴚ㧦઒ᗐൻᛛⴚ‫࠲ࠬ࡜ࠢޔ‬ᛛⴚ‫ޔ‬ಽᢔಣℂᛛⴚ㧔Amazon ߿ Google ╬ߩᏂ
ᄢ࠺࡯࠲࠮ࡦ࠲࡯ㆇ↪ࡁ࠙ࡂ࠙㧕
࡮ Web ᛛⴚ㧦Web ࠨ࡯ࡆࠬ‫ޔ‬XML‫ޔ‬Ajax
࡮ ࠕࡊ࡝᭴▽ᛛⴚ㧦ࠨ࡯ࡆࠬᜰะࠕ࡯ࠠ࠹ࠢ࠴ࡖ㧔Service Oriented Architecture㧕
࡮ ߘߩઁ㧦ࠨ࡯ࡆࠬၮ⋚ᛛⴚ‫ߩᧃ┵࠻ࡦࠕࠗ࡜ࠢޔ‬ᕈ⢻ะ਄
5
࿑⴫ 1-3 ࠢ࡜࠙࠼/SaaS ࠍታ⃻ߔࠆᛛⴚ
䉪䊤䉡䊄䋨䉰䊷䊎䉴䈫䈚䈩䈱䋩
HaaS
ᛛⴚ䊃䊧䊮䊄
䉝䊒䊥᭴▽ᛛⴚ
SaaS
ASP
䉮䊮䉶䊒䊃
2000
2001
2002
2003
2004
2005
2006
PaaS
2007
2008
2009
SOA䈮䉋䉎⸳⸘᭴ㅧ
䉸䊐䊃䉡䉣䉝㐿⊒䉿䊷䊦
䉪䊤䉡䊄/SaaS䉕ታ⃻䈜䉎ᛛⴚ䈏ᚑᾫ
Java
Web2.0
䉪䊤䉡䊄䉮䊮䊏䊠䊷䊁䉞䊮䉫
Web䉰䊷䊎䉴
XML
Webᛛⴚ
䉟䊮䊐䊤ᛛⴚ
Active X
㶎 Asynchronous
઒ᗐൻᛛⴚ
ಠ଀䋺
JavaScript + XML
䉫䊥䊷䊮IT
䊂䊷䉺䉶䊮䉺䊷䈱⋭㔚ജൻ
䉨䊷䊪䊷䊄
䊈䉾䊃䊪䊷䉪ᛛⴚ
Ajax㶎
Java Script
㔚ሶᤨಽഀ
ᤨಽഀ
ADSL
ᛛⴚ
శ䉪䊨䉴䉮䊈䉪䉺
శ䊋䊷䉴䊃䉴䉟䉾䉼
NGN
శ䊌䉬䉾䊃䉴䉟䉾䉼䋨⹜૞䋩
⾗ᢱ㧦ᖱႎಣℂቇળ⹹ 2008 ᐕ 11 ᦬ภ‫ޟ‬ASP࡮SaaS ߩേะߣ᥉෸ଦㅴߩ⁁ᴫ‫ࠍޠ‬ၮߦਃ⪉
✚ว⎇ⓥᚲ૞ᚑ
ࠢ࡜࠙࠼5CC5 ߩ᭎ᔨᢛℂ
ᧄ⺞ᩏߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩቯ⟵ߪ‫ޔ‬0.2.1. ߦ␜ߒߚㅢࠅߛ߇‫☨ߪߢߎߎޔ‬࿖࿖┙ᮡ
Ḱᛛⴚ⎇ⓥᚲ㧔NIST: National Institute of Standards and Technology㧕߇౏⴫ߒߡ޿ࠆࠢ࡜࠙
࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߩቯ⟵ࠍෳᾖߒߟߟ‫࠼࠙࡜ࠢޔ‬/SaaS ߩ᭎ᔨࠍ૕♽⊛ߦᢛℂߔࠆ‫ޕ‬
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߪ‫࠼࠙࡜ࠢޟ‬㧔㔕㧕‫ߩ⃻⴫߁޿ߣޠ‬ㅢࠅ‫࠻࠶ࡀ࡯࠲ࡦࠗޔ‬
㧔㔕㧕ࠍ੺ߒߡ‫ޔ‬㔕ߩ޽ߜࠄ஥ߩ࡝࠰࡯ࠬ㧔ࠨ࡯ࡃ╬㧕ࠍᗧ⼂ߔࠆߎߣߥߊ‫ࠍࠬࡆ࡯ࠨޔ‬
೑↪಴᧪ࠆⅣႺ෸߮ᛛⴚࠍᜰߔ‫ߩࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޕ‬ቯ⟵ߪᢙᄙߊ޽ࠆ߇‫ޔ‬
⃻࿷ᦨ߽ෳᾖߐࠇࠆቯ⟵ߪ‫ޔ‬એਅߦ␜ߔ NIST ߩቯ⟵ߢ޽ࠆ‫ޕ‬
NIST ߦ߅ߌࠆࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߩቯ⟵㧔⠡⸶ߪ IPA ⾗ᢱෳᾖ㧕1,
2
̌model for enabling convenient, on-demand network access to a shared pool of configurable
computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly
provisioned and released with minimal management effort or service provider interaction. ”
‫ޟ‬㧔ⶄᢙߩ࡙࡯ࠩߦࠃࠅ㧕౒᦭ߐࠇ‫ޔ‬㧔ᦨㆡⅣႺࠍ㧕⸳ቯ࡮⺞ᢛน⢻ߥࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ
⾗Ḯߦ‫◲ޔ‬ᤃ߆ߟࠝࡦ࠺ࡑࡦ࠼࡮ࡌ࡯ࠬߢࡀ࠶࠻ࡢ࡯ࠢ߆ࠄߩࠕࠢ࠮ࠬ߇น⢻ߥᒻᘒ㧔ࡕ
࠺࡞㧕ߩߎߣ‫ޕ‬ᒰ⹥ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ⾗Ḯߪᦨዊ㒢ߩ▤ℂ⢻ജ߿ࡊࡠࡃࠗ࠳ߩ㑐ਈߛߌ
ߢ‫ޔ‬ㄦㅦߦឭଏߐࠇ‫⸃ޔ‬㒰ߐࠇࠆ‫ޕ‬
‫ޠ‬
1
NIST, http://csrc.nist.gov/groups/SNS/cloud-computing/index.html
2
IPA㧔NIST ᢥᦠߩ⠡⸶㧕, http://www.ipa.go.jp/about/NYreport/200909.pdf
6
ࠢ࡜࠙࠼/SaaS ߩ․ᓽߣߒߡ‫ߪߦ⊛⥸৻ޔ‬઒ᗐൻᛛⴚߦࠃࠅታ⃻ߐࠇࠆ࡝࠰࡯ࠬߩ᛽⽎ᕈ
߿ᒢജᕈ߇᜼ߍࠄࠇࠆ߇‫ޔ‬NIST ߦ߅ߌࠆቯ⟵ߢߪࠨ࡯ࡆࠬ⥄૕ߩ࿷ࠅᣇ߿࠺ࡃࠗࠬߩⷰὐ
߽฽߼‫ޔ‬એਅߩ 5 ߟߩὐߢᢛℂߐࠇߡ޿ࠆ‫ޕ‬
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߩ․ᓽ
࡮ On-demand self-service:
ᶖ⾌⠪㧔࡙࡯ࠩ㧕ߪ‫⊛ੱߩ࠳ࠗࡃࡠࡊࠬࡆ࡯ࠨޔ‬㑐ਈࠍᔅⷐߣߖߕ‫⥄ޔ‬േ⊛ߦ‫৻ޔ‬
ᣇ⊛ߦࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ⢻ജ㧔ࠨ࡯ࡃ߿ࡀ࠶࠻ࡢ࡯ࠢࠬ࠻࡟࡯ࠫ㧕ࠍ೑↪಴᧪ࠆ‫ޕ‬
࡮ Broad network access:
ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ⢻ജߪ‫ޔ‬ฦ⒳ߩᶖ⾌⠪ߩࡊ࡜࠶࠻ࡈࠜ࡯ࡓ㧔៤Ꮺ߿࡜࠶ࡊ࠻࠶
ࡊ‫ޔ‬PDA ߥߤ㧕߆ࠄ‫ࠍࠢ࡯ࡢ࠻࠶ࡀޔ‬ㅢߓߡࠨ࡯ࡆࠬ߿⾗Ḯߦࠕࠢ࠮ࠬߢ߈ࠆ‫ޕ‬
࡮ Resource pooling:
ࡊࡠࡃࠗ࠳ߩࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ⾗Ḯߪ‫ޔ‬Multiple-Tenant ࡕ࠺࡞ߦࠃࠅ‫ⶄޔ‬ᢙߩᶖ
⾌⠪ߦឭଏߐࠇ‫‛ߩߘޔ‬ℂ⊛࡮઒ᗐ⊛⾗Ḯߪᶖ⾌⠪ߩ㔛ⷐߦᔕߓߡേ⊛ߦഀࠅᒰߡࠄ
ࠇࠆ‫ߩߘޕ‬㓙‫ޔ‬ᶖ⾌⠪ߪ‫▤ޔ߆ࠆࠇߐߥ߇▚⸘ߢߎߤޔߦ⊛ᤨ৻ޔ‬ℂߢ߈ߕ⍮⷗ࠍ᦭
ߐߥ޿ߣ޿߁ὐߢ‫ޔ‬႐ᚲߦ⁛┙⊛ߢ޽ࠆ‫ޕ‬
࡮ Rapid elasticity:
ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ⢻ജߪ‫ޔ‬ᕆㅦ߆ߟᒢജ⊛ߦ‫ߐ࠻࠙ࠕ࡞࡯ࠤࠬ࡮ࡦࠗ࡞࡯ࠤࠬޔ‬
ࠇߡ‫ޔ‬ឭଏߐࠇࠆ‫ޕ‬ᶖ⾌⠪߆ࠄ⷗ࠆߣ‫ࠣࡦࠖ࠹࡯ࡘࡇࡦࠦޔ‬⢻ജߪή㒢ߢ޽ࠆࠃ߁ߦ
⷗߃‫ޔ‬ᔅⷐߥᤨߦᔅⷐߥ㊂ࠍ⾼౉ߔࠆߎߣ߇ߢ߈ࠆ‫ޕ‬
࡮ Measured Service:
ࠢ࡜࠙࠼ࠪࠬ࠹ࡓߪ‫▚⸘ޔ‬⢻ജࠍ೑↪ߔࠆߎߣߦࠃࠅ‫ߦ࡞ࡌ࡟ߩࠬࡆ࡯ࠨޔ‬ᔕߓߡ‫ޔ‬
⾗Ḯ೑↪ߩ▤ℂ࡮ᦨㆡൻ߇⥄േ⊛ߦⴕࠊࠇࠆ‫⾗ޕ‬Ḯߩ೑↪ߪ‫ߩࠩ࡯࡙ޔ࠳ࠗࡃࡠࡊޔ‬
ਔᣇߦߣߞߡ‫ޔⷞ⋙ޔ‬೙ᓮߐࠇ‫ޔ‬ㅘ᣿ᕈࠍએߡႎ๔ߐࠇࠆ‫ޕ‬
߹ߚ‫ޔߡߒߣ࡞࠺ࡕࠬࡆ࡯ࠨߩࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޔ‬એਅߩ 3 ߟߩࡕ࠺࡞߇
᜼ߍࠄࠇࠆ‫⺞ᧄޕ‬ᩏߦ߅ߌࠆ‫ޟ‬SaaS‫ ߩࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜߽ࠢޠ‬1 ߟߩࠨ࡯ࡆࠬ
ࡕ࠺࡞ߣᝒ߃ࠆߎߣߣߔࠆ‫ޕ‬
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߩࠨ࡯ࡆࠬࡕ࠺࡞
࡮ SaaS㧔Software as a Service
࡙࡯ࠩ߇‫࡜ࡈࡦࠗ࡮࠼࠙࡜ࠢ߇࠳ࠗࡃࡠࡊޔ‬਄ߢឭଏߔࠆࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠍ‫ޔ‬೑
↪಴᧪ࠆࠃ߁ߥࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ⢻ജ‫ߩ࠻ࡦࠕࠗ࡜ࠢޔߪࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕޕ‬ฦ⒳
࠺ࡃࠗࠬߦࠃߞߡࠕࠢ࠮ࠬߢ߈ࠆ‫ޕ‬
࡮ PaaS㧔Platform as a Service
࡙࡯ࠩ߇‫߇࠳ࠗࡃࡠࡊޔ‬ឭଏߔࠆࡊࡠࠣ࡜ࡒࡦࠣ⸒⺆࡮࠷࡯࡞ࠍ↪޿ߡ‫ޔ‬ᶖ⾌⠪⥄
ࠄ߇ࠢ࡜࠙࠼࡮ࠗࡦࡈ࡜਄ߢ㐿⊒࡮⾼౉ߒߚࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠍ೑↪಴᧪ࠆࠃ߁ߥࠦ
7
ࡦࡇࡘ࡯࠹ࠖࡦࠣ⢻ജ‫ޕ‬
࡮ IaaS㧔Infrastructure as a Service㧕߹ߚߪ HaaS㧔Hardware as a Service
࡙࡯ࠩ߇‫⾗ࠣࡦࠖ࠹࡯ࡘࡇࡦࠦޔ‬Ḯ㧔ᖱႎಣℂ‫╬ࠢ࡯ࡢ࠻࠶ࡀޔࠫ࡯࡟࠻ࠬޔ‬㧕ࠍ
೑↪ߒ‫ޔ‬છᗧߩ࠰ࡈ࠻࠙ࠚࠕ㧔OS ߿ࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠍ฽߻㧕ࠍ೑↪ߔࠆߎߣ߇ߢ
߈ࠆࠃ߁ߥ⢻ജ‫ޕ‬
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߩዉ౉ࡕ࠺࡞ߪ‫ޔ‬એਅߩ 4 ߟߦಽ㘃ߐࠇࠆ‫⺞ᧄޕ‬ᩏߦ߅
޿ߡߪ‫ޔ‬ਥߦࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߣࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼‫ⶄߩߘߚ߹ޔ‬วᒻߣߒߡߩ
ࡂࠗࡉ࡝࠶࠼࡮ࠢ࡜࠙࠼ߦὶὐࠍᒰߡࠆ‫ޕ‬
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߩዉ౉ࡕ࠺࡞
࡮ ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼:
ࠢ࡜࠙࠼࡮ࠗࡦࡈ࡜߇‫⥸৻ޔ‬࿖᳃߿ᄢ߈ߥ↥ᬺࠣ࡞࡯ࡊߦࠃߞߡ೑↪ߐࠇࠆ߽ߩߢ
޽ࠅ‫ࠍࠬࡆ࡯ࠨ࠼࠙࡜ࠢޔ‬ឭଏߔࠆ 1 ߟߩ⚵❱ߦࠃߞߡឭଏߐࠇࠆ߽ߩ‫ޕ‬
࡮ ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼
ࠢ࡜࠙࠼࡮ࠗࡦࡈ࡜߇‫ߡߞࠃߦ❱⚵৻ޔ‬ㆇ༡ߐࠇߡ޿ࠆ߽ߩ‫╙ޕ‬ਃ⠪ߦࠃߞߡ▤ℂ
ߐࠇߡ޿ࠆ႐ว߽޽ࠅ‫ޔߚ߹ޔ‬ᢝ࿾ౝ/ᢝ࿾ᄖߩ႐ว߇޽ࠆ‫ޕ‬
࡮ ࠦࡒࡘ࠾࠹ࠖ࡮ࠢ࡜࠙࠼
ࠢ࡜࠙࠼࡮ࠗࡦࡈ࡜߇‫ⶄޔ‬ᢙߩ⚵❱ߦࠃߞߡ౒᦭ߐࠇ‫౒ޔ‬ㅢᗧ⼂㧔ࡒ࠶࡚ࠪࡦ‫࠮ޔ‬
ࠠࡘ࡝࠹ࠖⷐઙ‫ޔ‬᡽╷‫╬ࠬࡦࠕࠗ࡜ࡊࡦࠦޔ‬㧕ࠍ᦭ߔࠆ․ቯߩࠦࡒࡘ࠾࠹ࠖߦࠃߞߡ
ᡰេߐࠇߡ޿ࠆ߽ߩ‫╙ޕ‬ਃ⠪ߦࠃߞߡ▤ℂߐࠇߡ޿ࠆ႐ว߽޽ࠅ‫ߚ߹ޔ‬ᢝ࿾ౝ/ᢝ࿾ᄖ
ߩ႐ว߇޽ࠆ‫ޕ‬
࡮ ࡂࠗࡉ࡝࠶࠼࡮ࠢ࡜࠙࠼
ࠢ࡜࠙࠼࡮ࠗࡦࡈ࡜߇‫ޔ‬2 ߟએ਄ߩࠢ࡜࠙࠼㧔ࡊ࡜ࠗࡌ࡯࠻‫ࡉࡄޔࠖ࠹࠾ࡘࡒࠦޔ‬
࡝࠶ࠢߥߤ㧕߆ࠄߥࠆߣߣ߽ߦ‫ߩࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕ߿࠲࡯࠺ޔ‬⒖േࠍน⢻ߦߔࠆⷙᩰ
߹ߚߪභ᦭ߩᛛⴚߦࠃࠅ‫ޔ‬1 ߟߩ⛔৻ߐࠇߚࠢ࡜࠙࠼ߣߒߡ೑↪ߐࠇࠆ߽ߩ‫ޕ‬
ࠨ࡯ࡆࠬߣߒߡߩࠢ࡜࠙࠼5CC5 ߩಽ㘃
⃻࿷‫ޔ‬Ꮢ႐ߢߪ࿑⴫ 1-4 ߦ␜ߔࠃ߁ߦ SaaS‫ޔ‬PaaS‫ޔ‬HaaS/IaaS ߦ߅޿ߡ᭽‫߇ࠬࡆ࡯ࠨߥޘ‬
ሽ࿷ߔࠆ‫ޕ‬ฦᏒ႐ߦ߅ߌࠆ┹ว߽ᐕ‫ޘ‬㜞߹ߞߡ߈ߡ߅ࠅ‫ࠬࡆ࡯ࠨޔ‬ౝኈߩ㜞ઃടଔ୯ൻ߇
㊀ⷞߐࠇߡ޿ࠆ‫ޕ‬ᓥ᧪‫ߚߞ޿ߣࠣࡦࠫ࠙ࡂ߿ࠣࡦࠖ࠹ࠬࡎޔ‬႐ᚲ⾉ߒߦㄭ޿ࠨ࡯ࡆࠬߢ޽
ߞߚ࿖ౝߩࠢ࡜࠙࠼/SaaS ੐ᬺߪ‫ޔ‬᭽‫ߥޘ‬ᒻᘒߩࠨ࡯ࡆࠬࠍឭଏߔࠆ⃻࿷ߩᒻ߳ߣㅴൻߒߡ
߈ߡ޿ࠆ‫੹ߦࠄߐޕ‬ᓟߪࠢ࡜࠙࠼/SaaS ߦ‫ߺ⚵ࠍ╬ࠣࡦࠖ࠹࡞ࠨࡦࠦޔ‬วࠊߖ‫ޔ‬ડᬺߩࠪࠬ
࠹ࡓో૕ࠍᦨㆡൻߔࠆࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦߣ޿߁ᣂߚߥࠨ࡯ࡆࠬᒻᘒ߽↢߹ࠇ
ߟߟ޽ࠆ‫ޕ‬
8
࿑⴫ 1-4 ࠢ࡜࠙࠼/SaaS ߣߒߡឭଏߐࠇࠆࠨ࡯ࡆࠬߩ଀
䉪䊤䉡䊄䉟䊮䊁䉫䊧䊷䉲䊢䊮
䋨଀䋩 z䊐䊨䊮䊃䉥䊐䉞䉴
䋨଀䋩 zEDI㶎
z⽼ᄁᡰេ
z༡ᬺᡰេ
z⽼ᄁଦㅴ▤ℂ䊶CRM
zᵹㅢᡰេ
z⾼⾈ᡰេ
zฃ⊒ᵈ䉲䉴䊁䊛
z䉮䊷䊦䉶䊮䉺䊷ᡰេ
z䊋䉾䉪䉥䊐䉞䉴
zEC䉰䊘䊷䊃
SaaS
z౏౒䉰䊷䊎䉴
z䉫䊦䊷䊒䉡䉣䉝
㜞ઃടଔ୯ൻ
z䉰䊷䊎䉴ၮ⋚
z䉲䉴䊁䊛▤ℂ
zSaaS䉝䊒䊥㐿⊒
䉪䊤䉡䊄
PaaS
䋨଀䋩 zᖱႎ౒᦭ᡰេ
z䊜䊷䊦㈩ା
z䊪䊷䉪䊐䊨䊷▤ℂ
z䉝䊄䊧䉴Ꮽ▤ℂ
zㆇ↪ⅣႺ䉰䊷䊎䉴
HaaS / IaaS
䋨⹺⸽䊶᳿ᷣ䊒䊤䉾䊃䊐䉤䊷䊛╬䋩
z䉰䊷䊋
zㆇ↪▤ℂ
䊖䉴䊁䉞䊮䉫䇮䊊䉡䉳䊮䉫
⾗ᢱ㧦ਃ⪉✚ว⎇ⓥᚲ૞ᚑ
ᓥ᧪ߩ␠ౝࠪࠬ࠹ࡓ߿࠺࡯࠲࠮ࡦ࠲࡯ߪࠪࠬ࠹ࡓߩ‛ℂ⊛ࡠࠤ࡯࡚ࠪࡦߪ⇣ߥࠆ߇‫ߤޔ‬
ߜࠄ߽ࠪࠬ࠹ࡓᲤߦࠨ࡯ࡃ╬ߩ࡝࠰࡯ࠬ߇ഀࠅᒰߡࠄࠇࠆߣ޿߁ὐߢ౒ㅢߒߡ޿ࠆ‫৻ޕ‬ᣇ‫ޔ‬
ࠢ࡜࠙࠼ߢߪࠨ࡯ࡃ╬ߩ࡝࠰࡯ࠬ㧔ၮ⋚㧕ࠍࠪࠬ࠹ࡓ㑆ߢ౒᦭ߒߡ޿ࠆὐߦ․ᓽ߇޽ࠆ‫ޕ‬
੐ᬺᚲࠍᄙߊᛴ߃ࠆᄢડᬺߢߪ‫࠻࠶ࡀ࡜࠻ࡦࠗޔ‬਄ߦᢔࠄ߫ࠆࠨ࡯ࡃࠍ઒ᗐൻߒ‫ޔ‬ડᬺኾ
↪ߩࠢ࡜࠙࠼ၮ⋚ߣߔࠆߎߣߢ‫ࠍ࠼࠙࡜ࠢ࡮࠻࡯ࡌࠗ࡜ࡊޔ‬᭴▽ߔࠆߎߣ߽น⢻ߢ޽ࠆ‫ޕ‬
䉪䊤䉡䊄
㕖䉪䊤䉡䊄
䉝䊒䊥䉬䊷䉲䊢䊮䈱▤ℂਥ૕䊶ᣇᴺ
࿑⴫ 1-5 ࠢ࡜࠙࠼/SaaS ߩಽ㘃
␠ᄖ
䋨␠ᄖ䈱䉲䉴䊁䊛䈫䉰䊷䊋╬䈱
䊥䉸䊷䉴䉕౒᦭䋩
䊌䊑䊥䉾䉪䉪䊤䉡䊄೑↪
䋨SaaS䋩
ᬺോ䉝䊒䊥
SWၮ⋚
␠ౝ
䋨䉲䉴䊁䊛㑆䈪䉰䊷䊋╬䈱
䊥䉸䊷䉴䉕౒᦭䋩
␠ౝ
䋨䉲䉴䊁䊛䈗䈫䈮䉰䊷䊋╬䈱
䊥䉸䊷䉴㈩ಽ䋩
ᬺോ䉝䊒䊥 ᬺോ䉝䊒䊥
SWၮ⋚
䉪䊤䉡䊄ၮ⋚䋨␠ౝ䋩
HaaS
SaaS
PaaS
䊌䊑䊥䉾䉪䉪䊤䉡䊄೑↪
䋨PaaS/HaaS䋩
䊒䊤䉟䊔䊷䊃䉪䊤䉡䊄଻᦭
ᬺോ䉝䊒䊥
␠ౝ䉲䉴䊁䊛଻᦭
䊂䊷䉺䉶䊮䉺䊷೑↪
SWၮ⋚
㕖䉪䊤䉡䊄ၮ⋚䋨␠ᄖ䋩
␠ᄖ
␠ౝ
䉝䊒䊥䉬䊷䉲䊢䊮ㆇ↪ⅣႺ䈱‛ℂ⊛䊨䉬䊷䉲䊢䊮
⾗ᢱ㧦ᣂᣣ㋕࠰࡝ࡘ࡯࡚ࠪࡦ࠭ߩ⾗ᢱ3ࠍၮߦਃ⪉✚ว⎇ⓥᚲ૞ᚑ
3
ᣂᣣ㋕࠰࡝ࡘ࡯࡚ࠪࡦ࠭‫ޔ‬http://www.ns-sol.co.jp/casestudy/pdf/nssol-te-prir-doc-005-01.pdf
9
ࠢ࡜࠙࠼5CC5 ߦ߅ߌࠆࡆࠫࡀࠬߩᄌൻ
Ꮢ႐ߢవⴕߔࠆࠢ࡜࠙࠼/SaaS ੐ᬺ⠪߇ᣂⷙ࡙࡯ࠩߩ₪ᓧ߿੐ᬺ⠪㑆ߩㅪ៤ࠍᒝൻߒߐࠄ
ߥࠆࠨ࡯ࡆࠬ᜛ᄢࠍ࿑ࠆ৻ᣇߢ‫ޔ‬IT ߩᣢሽࡊ࡟ࠗࡗߪߘߩࡆࠫࡀࠬߩ࿷ࠅᣇߦᄌ㕟߇᳞߼
ࠄࠇߡ޿ࠆ‫ޕ‬
ᣢሽߩ࠰ࡈ࠻࠙ࠚࠕ/ࡂ࡯࠼࠙ࠚࠕࡌࡦ࠳ߪᣢሽࠨ࡯ࡆࠬߦࠢ࡜࠙࠼/SaaS ߩⷐ⚛ࠍട߃
ࠆߎߣߢ‫৻ޔ‬ㇱࡆࠫࡀࠬࡕ࠺࡞ߩォ឵ࠍ࿑ࠆേ߈߇⷗ࠄࠇࠆ‫ޔߚ߹ޕ‬ᓥ᧪ߩ SIer ߪ‫ޔ‬ડᬺ
ߩⷐᦸߦᔕߓߡࠢ࡜࠙࠼/SaaS ࠍ฽߼ߚડᬺߩ IT ⅣႺࠍ᭴▽ߔࠆߎߣ߇ᔅⷐߣߥࠅ‫⚿ߩߘޔ‬
ᨐߣߒߡࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦߣ޿߁ᣂߚߥࡆࠫࡀࠬࡕ࠺࡞߇↢߹ࠇߡ޿ࠆ‫ࠢޕ‬
࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦߩਥߥਛりߣߒߡߪ‫࠼࠙࡜ࠢޔ‬ⅣႺߦ߅ߌࠆડᬺߩࠪࠬ࠹ࡓ
㐿⊒෸߮ߘߩᡰេ‫ޔ‬ฦ⒳ࠢ࡜࠙࠼/SaaS ߩࠨ࡯ࡆࠬㅪ៤╬߇᜼ߍࠄࠇࠆ‫࠭ࠗࡑ࠲ࠬࠞߦ․ޕ‬
ߐࠇߚࠪࠬ࠹ࡓࠍᄙߊ᦭ߔࠆᣣᧄડᬺߩ႐ว‫ߦ࠼࠙࡜ࠢࠍߡߴߔࡓ࠹ࠬࠪޔ‬⒖ⴕߔࠆߎߣ
ߪ⃻ታ⊛ߢߥ޿ߚ߼‫ߢࠬࡒ࡟ࡊࡦࠝޔ‬Ⓙ௛ߔࠆᣢሽࠪࠬ࠹ࡓߣࠢ࡜࠙࠼ߦ⒖ⴕߒߚࠨ࡯ࡆ
ࠬߣߩㅪ៤ߦ߅ߌࠆ࠾࡯࠭߇ᦨ߽㜞ߊߥࠆߣ⠨߃ࠄࠇࠆ‫࠼࠙࡜ࠢޔߒ߆ߒޕ‬/SaaS ዉ౉ߩᄢ
߈ߥ⋡⊛ߩ 1 ߟ߇ࠦࠬ࠻೥ᷫߢ޽ࠆߎߣ߆ࠄ‫ⷙߩࡦ࡚ࠪ࡯࡟ࠣ࠹ࡦࠗ࡮࠼࠙࡜ࠢޔ‬ᮨߪᓥ
᧪ߩࠪࠬ࠹ࡓ࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦࠃࠅ❗ዊߐࠇࠆߎߣ߇੍ᗐߐࠇ‫ޔ‬࿖ౝߩ SIer ߪࠢ࡜࠙
࠼/SaaS ⅣႺߦ߅ߌࠆᣂߚߥࡆࠫࡀࠬࡕ࠺࡞ࠍᮨ⚝ߒߡ޿ࠆᲑ㓏ߢ޽ࠆ‫ޕ‬
޿ߕࠇߩࡊ࡟ࠗࡗ߽‫ޔ‬వⴕߔࠆ੐ᬺ⠪ߣߩᏅ೎ൻࠍ᣿⏕ߦߔࠆߚ߼‫ޔ‬ឭଏߔࠆࠨ࡯ࡆࠬ
ߦߤߩࠃ߁ߥઃടଔ୯ࠍ಴ߖࠆ߆߇㊀ⷐߣߥߞߡ޿ࠆ‫ޕ‬
࿑⴫ 1-6 ฦࡊ࡟ࠗࡗߩࡆࠫࡀࠬߩᄌൻ
ˌЭỉἥἊ἟Ἃ
ἏἧἚỸỹỴ
ʻࢸỉἥἊ἟Ἃ
˖ಅϋỉἇὊἢởᵮᵡỆỶὅἋἚὊἽẴỦẺ
ỜỉἏἧἚỸỹỴử੩̓
ἁἻỸἛɥỂМဇӧᏡễἏἧἚỸỹỴύἁἻỶỴὅἚဇἏἧἚỉ᧏ႆ
ἻỶἍὅἋᝤ٥ˌ‫ٳ‬ỉૼẲẟἥἊ἟ἋἴἙἽỉᎋకầ࣏ᙲ
˖ಅỆ‫ݣ‬ẲềἇὊἢử੩̓
˖ಅỆ‫ݣ‬ẲềἣἕἃὊἊử੩̓
˴ΕʴờỉἸὊἈỆἁἻỸἛἇὊἥἋử੩̓ẴỦẺỜỆỊύᐔ‫ٻ‬ễ
ἅὅἦἷὊἘỵὅἂἣὁὊầ࣏ᙲễẺỜύ
ἇὊἢἳὊỽὊỊύ෷ർẰủύ‫ٻ‬৖ầɼ්ểễỦể࣬ỪủỦ
ἁἻỸἛỆᢘӳẴỦἇὊἢỉ᧏ႆầ࣏ᙲ
˖ಅỆ‫ݣ‬ẲềἽὊἑὊở᝟ᒵЎ૝ᘺፗ
ễỄỉ἟ἕἚὁὊἁೞ֥ử੩̓
ᵟᶋᵿᶘᶍᶌᴾᵵᶃᶀᴾᵱᶃᶐᶔᶇᶁᶃᶑỉ᝟ᒵЎ૝ᘺፗầ૏ᨦ
ἁἻỸἛỆ‫ࣖݣ‬ẲẺ᝟ᒵЎ૝ᘺፗỉ᧏ႆầ࣏ᙲ
ἁἻỸἛỆợụύ‫ٻ‬᣽Ệ࣏ᙲểễỦẺỜύ̖఍ᇤʗầឪẮỦ
ἡὊἛểἏἧἚỸỹỴửἣἕἃὊἊᝤ٥
˖ಅỉἝὊἌỆӳẾẺἉἋἘἲ᧏ႆ
ἣἕἃὊἊᝤ٥Ịύ጑‫ݱ‬ύ
ἸὊἈ˖ಅỉἝὊἌỆӳẾẺἁἻỸἛἇὊἥἋỉನሰ
ᾌẐἁἻỸἛỶὅἘἂἾὊἑẑ
ἇὊἢɥỂἇὊἥἋửπ᧏
ἇὊἢɥỉἼἏὊἋửἾὅἑἽ
ἇὊἥἋϋܾầἁἻỸἛỆፗẨ੭ỪỦẺỜύ
ૼẺễ˄ь̖͌ởἇὊἥἋỉ‫᧏ޒ‬ầɧӧഎ
ἡὊἛỸỹỴ
ἉἋἘἲ
ỶὅἘἂ
ἾὊἑ
ίᵱᵧὸ
ἇὊἥἋ
ᵚḤᵱᵧửᨊẪᵜ
ૼᙹ
ἁἻỸἛἇὊἥἋử‫᧏ޒ‬ẲύᵧᵡᵲಅမỆૼᙹӋλ
⾗ᢱ㧦ਃ⪉✚ว⎇ⓥᚲ૞ᚑ
10
࿑⴫ 1-7 ฦࡊ࡟ࠗࡗߩࡆࠫࡀࠬࡈࠖ࡯࡞࠼ߩᄌൻ
䉪䊤䉡䊄
㕖䉪䊤䉡䊄
䉝䊒䊥䉬䊷䉲䊢䊮䈱▤ℂਥ૕䊶ᣇᴺ
SaaS䈫PaaS/HaaS䈱ㅪ៤
␠ᄖ
䋨␠ᄖ䈱䉲䉴䊁䊛䈫䉰䊷䊋╬䈱
䊥䉸䊷䉴䉕౒᦭䋩
SaaS੐ᬺ⠪
䊒䊤䉟䊔䊷䊃䉪䊤䉡䊄᭴▽ᡰេ
䊌䊑䊥䉾䉪䉪䊤䉡䊄೑↪
䋨SaaS䋩
䉪䊤䉡䊄䉟䊮䊁䉫䊧䊷䉲䊢䊮
䋨ዉ౉ᡰេ䇮␠ౝ䉲䉴䊁䊛
䈫䈱ㅪ៤䇮䉪䊤䉡䊄㑆䈱ㅪ
៤ᡰេ䋩
␠ౝ
䋨䉲䉴䊁䊛㑆䈪䉰䊷䊋╬䈱
䊥䉸䊷䉴䉕౒᦭䋩
␠ౝ
䋨䉲䉴䊁䊛䈗䈫䈮䉰䊷䊋╬䈱
䊥䉸䊷䉴㈩ಽ䋩
ડᬺ䈱␠ౝ䉲䉴䊁䊛
䈱䉪䊤䉡䊄ൻᡰេ
BPO䈱䉪䊤䉡䊄ൻ
Paas/HaaS
੐ᬺ⠪
䊒䊤䉟䊔䊷䊃䉪䊤䉡䊄଻᦭
䊌䊑䊥䉾䉪䉪䊤䉡䊄೑↪
䋨PaaS/HaaS䋩
BPO
࿖ౝSIer
⵾ຠ䊔䊮䉻
␠ౝ䉲䉴䊁䊛଻᦭
䊂䊷䉺䉶䊮䉺䊷䈱
䉪䊤䉡䊄ൻ
䊂䊷䉺䉶䊮
䉺䊷੐ᬺ⠪
䊂䊷䉺䉶䊮䉺䊷೑↪
␠ᄖ
␠ౝ
䉝䊒䊥䉬䊷䉲䊢䊮ㆇ↪ⅣႺ䈱‛ℂ⊛䊨䉬䊷䉲䊢䊮
⾗ᢱ㧦ᣂᣣ㋕࠰࡝ࡘ࡯࡚ࠪࡦ࠭ߩ⾗ᢱ4ࠍၮߦਃ⪉✚ว⎇ⓥᚲ૞ᚑ
ࠢ࡜࠙࠼5CC5Ꮢ႐ߩേะ
࿖ౝᏒ႐ⷙᮨ
☨࿖ߣᲧセߔࠆߣ࿖ౝડᬺߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩ೑↪᥉෸ߪᓟࠇࠍߣߞߚ߇‫ޔ‬ㄭᐕߢ
ߪ࿖ౝߢ߽ࠢ࡜࠙࠼/SaaS 㑐ㅪᏒ႐ⷙᮨߪ⌕ታߦ᜛ᄢ௑ะࠍ⷗ߖߡ޿ࠆ‫ޕ‬࿑⴫ 1-8 ߦ␜ߔን
჻ࠠࡔ࡜✚⎇ߩ⺞ᩏߦࠃࠆߣ‫ޔ‬2008 ᐕᐲߩ࿖ౝߩ SaaS Ꮢ႐ߪ 685 ం౞‫ޔ‬2009 ᐕᐲߩ੍᷹
ߪ 824 ం౞ߢ޽ࠅ‫ޔ‬ᐕ₸ 120.4㧑ߢᏒ႐ⷙᮨ߇᜛ᄢߔࠆߎߣߦߥࠆ‫ޔߦࠄߐޕ‬2013 ᐕᐲߦߪ
Ꮢ႐ⷙᮨ 1,341 ం౞ߦ߹ߢ㆐ߔࠆߣ⷗ㄟ߹ࠇߡ޿ࠆ‫ޕ‬୘‫ޔߪߢ࡞ࡌ࡟ࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕߩޘ‬
ᓥ᧪ߩࡄ࠶ࠤ࡯ࠫ⵾ຠ߆ࠄ SaaS ߳ߩ⒖ⴕߪ࡙࡯ࠩߦߣߞߡᄢ߈ߥ⽶ᜂߢߪߥ޿ߚ߼‫ޔ‬࿖ౝ
࡙࡯ࠩߩ SaaS ߦኻߔࠆ࠾࡯࠭ߪᲧセ⊛㜞޿ߣ⸒߃ࠆ‫⿧⷗ࠍ࠭࡯࠾ࠩ࡯࡙ߚߒ߁ߎޔߚ߹ޕ‬
ߒߚ਄ߢ‫ޔ‬ᣂⷙߦ SaaS Ꮢ႐ߦෳ౉ߔࠆ੐ᬺ⠪߽Ⴧ߃ߡ߅ࠅ‫੹ޔ‬ᓟ┹੎ߩỗൻ߇੍ᗐߐࠇߡ
޿ࠆ‫ޕ‬
৻ᣇߢ‫ޔ‬࿖ౝߩ PaaS Ꮢ႐ߪ‫ޔ‬2008 ᐕᐲߢ 23 ం౞ߣ SaaS Ꮢ႐ߦᲧߴߡᏒ႐ⷙᮨߪዊߐ޿
߇‫ޔ‬2009 ᐕᐲߩ੍᷹ߪ 40 ం౞ߣ‫ޔ‬ᐕ₸ 170㧑ࠍ⿥߃ࠆᏒ႐᜛ᄢࠍ⷗ㄟ߹ࠇߡ߅ࠅ‫੹ޔ‬ᓟ߽
ߎߩ᜛ᄢ௑ะߪ⛯ߊ߽ߩߣ⷗ࠄࠇࠆ‫੹ߦ․ޕ‬ᐕߪ࿖ౝᄢᚻࡌࡦ࠳‫ޔ‬SIer ߇ PaaS ੐ᬺ߳ߩෳ
౉ࠍ⴫᣿ߒߡ߅ࠅ‫੹ޔ‬ᓟࠨ࡯ࡆࠬ߇ᧄᩰൻߒߚ㓙ߦߪ‫ࠆߥࠄߐޔ‬Ꮢ႐ߩ᜛ᄢ߇੍᷹ߐࠇࠆ‫ޕ‬
4
ᣂᣣ㋕࠰࡝ࡘ࡯࡚ࠪࡦ࠭‫ޔ‬http://www.ns-sol.co.jp/casestudy/pdf/nssol-te-prir-doc-005-01.pdf
11
࿑⴫ 1-8 SaaS/PaaS 㑐ㅪࠨ࡯ࡆࠬᏒ႐ⷙᮨផ⒖/੍᷹㧔2008 ᐕᐲ㨪2013 ᐕᐲ㧕
䋨ం౞䋩
㪈㪃㪏㪇㪇
㪧㪸㪸㪪
㪪㪸㪸㪪
㪈㪃㪍㪇㪇
㪈㪃㪋㪇㪇
㪉㪈㪇
㪈㪍㪇
㪈㪃㪉㪇㪇
㪈㪈㪇
㪎㪇
㪈㪃㪇㪇㪇
㪋㪇
㪏㪇㪇
㪉㪊
㪍㪇㪇
㪋㪇㪇
㪏㪉㪋
㪍㪏㪌
㪈㪃㪊㪋㪈
㪈㪃㪉㪉㪉
㪈㪃㪇㪐㪎
㪐㪍㪋
㪉㪇㪇
㪇
㪉㪇㪇㪏ᐕᐲ䋨ታ❣䋩
㪉㪇㪇㪐ᐕᐲ䋨⷗ㄟ䋩
㪉㪇㪈㪇ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪈ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪉ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪊ᐕᐲ䋨੍᷹䋩
⾗ᢱ㧦ን჻ࠠࡔ࡜✚⎇‫ޔ‬
‫ޡ‬2009 SaaS/PaaS 㑐ㅪᏒ႐ߩ⃻⁁ߣ዁᧪ዷᦸ‫ޢ‬
࿑⴫ 1-9 ߪ࿑⴫ 1-8 ߢ␜ߒߚ SaaS Ꮢ႐෸߮ PaaS Ꮢ႐ߩว⸘ߦ߅ߌࠆࠨ࡯ࡆࠬࠞ࠹ࠧ࡝
ߩౝ⸶ࠍ 2008 ᐕᐲߩታ❣ߣ 2013 ᐕᐲߩ੍᷹ߢ␜ߒߚ߽ߩߢ޽ࠆ‫ޕ‬2013 ᐕߦߪ PaaS Ꮢ႐ߪ
⃻࿷ߩ 3.2㧑߆ࠄ 13.5㧑߹ߢ᜛ᄢߔࠆߎߣ߇੍ᗐߐࠇߡ޿ࠆ‫ߩ࡝ࠧ࠹ࠞߩઁߩߘޕ‬ഀวߦᄢ
߈ߥᄌൻߪߥ޿߇‫ޔ‬Ꮢ႐ⷙᮨ⥄૕߇୚Ⴧߔࠆߎߣ߇੍ᗐߐࠇߡ޿ࠆߚ߼‫ޔ‬ฦࠨ࡯ࡆࠬࠞ࠹
ࠧ࡝ߣ߽᦭ᦸᏒ႐ߣ⸒߃ࠆ‫ޕ‬
࿑⴫ 1-9 SaaS/PaaS 㑐ㅪࠨ࡯ࡆࠬᏒ႐ⷙᮨផ⒖/੍᷹㧔ࠞ࠹ࠧ࡝೎㧕
㪉㪇㪇㪏ᐕᐲ䋨ታ❣䋩
Ꮢ႐ⷙᮨ䋺㪎㪇㪏ం౞䋨㪪㪸㪸㪪䇮㪧㪸㪸㪪ว⸘䋩
㪉㪇㪈㪊ᐕᐲ䋨੍᷹䋩
Ꮢ႐ⷙᮨ䋺㪈㪃㪌㪌㪈ం౞䋨㪪㪸㪸㪪䇮㪧㪸㪸㪪ว⸘䋩
㪧㪸㪸㪪㪃㩷㪊㪅㪉㩼
ᬺ⒳․ൻ㪃
㪍㪅㪏㩼
䊋䉾䉪䉥䊐䉞
䉴♽㪃㩷㪈㪌㪅㪏㩼
䊋䉾䉪䉥䊐䉞
䉴♽㪃㩷㪈㪌㪅㪎㩼
㪧㪸㪸㪪㪃㩷㪈㪊㪅㪌㩼
䉶䉨䊠䊥䊁䉞㪃
㪋㪅㪇㩼
ᬺ⒳․ൻ㪃
㪌㪅㪊㩼
䉶䉨䊠䊥䊁䉞㪃
㪋㪅㪋㩼
․ቯ↪ㅜะ
䈔㪃㩷㪈㪏㪅㪐㩼
䊐䊨䊮䊃䉥
䊐䉞䉴♽㪃
㪉㪈㪅㪊㩼
䊐䊨䊮䊃䉥
䊐䉞䉴♽㪃
㪉㪈㪅㪎㩼
․ቯ↪ㅜะ
䈔㪃㩷㪈㪉㪅㪍㩼
ᖱႎ♽㪃
㪉㪍㪅㪎㩼
ᖱႎ♽㪃
㪊㪇㪅㪇㩼
⾗ᢱ㧦ን჻ࠠࡔ࡜✚⎇‫ޔ‬
‫ޡ‬2009 SaaS/PaaS 㑐ㅪᏒ႐ߩ⃻⁁ߣ዁᧪ዷᦸ‫ޢ‬
12
࿖ౝᄢᚻࡌࡦ࠳‫ޔ‬5+GT ߩേะ
Salesforce.com ╬ߩ☨࿖ᄢᚻ੐ᬺ⠪߇࿖ౝߢ߽ࠨ࡯ࡆࠬឭଏࠍ᜛ᄢߐߖࠆਛ‫ޔ‬ᄢᚻࡌࡦ࠳
߿ SIer ࠍਛᔃߣߒߚ࿖ౝ੐ᬺ⠪ߪ‫ޔ‬2009 ᐕೋᣨ߆ࠄ੹ᓟߩࠢ࡜࠙࠼/SaaS ੐ᬺᚢ⇛ࠍ⋧ᰴ޿
ߢᛂߜ಴ߒ‫ޔ‬Ꮢ႐߳ߩᧄᩰ⊛ߥෳ౉ࠍᕆ޿ߢ޿ࠆ‫ߩߘߒ߆ߒޕ‬㑆ߦ߽☨࿖੐ᬺ⠪ߪ㗅⺞ߦ
࡙࡯ࠩᢙࠍ᜛ᄢߔࠆߎߣߢࠢ࡜࠙࠼/SaaS ߦ․᦭ߩ‫ⷙޟ‬ᮨߩ⚻ᷣ‫ߩޠ‬ᕲᕺࠍฃߌߡ߅ࠅ‫߹ޔ‬
ߚᣉ⸳‫ࠄ߆࠻ࠬࠦࠆ߆߆ߦ╬࡜ࡈࡦࠗޔ‬⠨߃ߡ߽‫ޔ‬࿖ౝ੐ᬺ⠪߇☨࿖੐ᬺ⠪ߦଔᩰߢൎ⽶
ߔࠆߎߣߪ㔍ߒ޿‫ޔߢߎߘޕ‬࿖ౝฦ␠ߪ੐ᬺᚢ⇛ߣߒߡ‫ࠍࡓ࡯ࠜࡈ࠻࠶࡜ࡊޔ‬ᩭߣߒߚ‫ޔ‬
࠺࡯࠲࠮ࡦ࠲࡯߆ࠄ୘‫ࠍߢ߹ࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕߩޘ‬ឭଏߔࠆ✚ว⊛ߥࠢ࡜࠙࠼ⅣႺߩ᭴▽
ࠍឝߍߡ޿ࠆ‫☨ޕ‬࿖੐ᬺ⠪ߩࠃ߁ߦ‫ޔ‬1 ߟߩࠨ࡯ࡆࠬࡕ࠺࡞ߦ․ൻߒߡࠦࠬ࠻㕙ߢߩࡔ࡝࠶
࠻ࠍ಴ߔࠃࠅߪ‫߇ࠬࡆ࡯ࠨߩߡߴߔߢࡊ࠶࠻ࠬࡦࡢޔ‬೑↪ߢ߈ࠆⅣႺߩࡔ࡝࠶࠻ࠍᒝ⺞ߒ‫ޔ‬
หᤨߦ࡙࡯ࠩߩ࿐޿ㄟߺࠍ࿑ࠆᚢ⇛ߣ⠨߃ࠄࠇࠆ‫ߩߎޕ‬႐ว‫ޔ‬ฦ␠߇᦭ߔࠆࡊ࡜࠶࠻ࡈࠜ
࡯ࡓ਄ߦ‫ߦ߆޿ޔ‬ᄙߊߩࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠍ㓸߼ࠆ߆߇㊀ⷐߣߥࠆߚ߼‫ޔ‬ฦ␠ߣ߽ SaaS ੐
ᬺ⠪╬ߩࡄ࡯࠻࠽࡯૞ࠅߦⓍᭂ⊛ߢ޽ࠆ‫ޕ‬ૉߒ‫⃻ޔ‬࿷ࠢ࡜࠙࠼/SaaS ⅣႺߦ߅޿ߡ‫౒ޔ‬ㅢ⊛
ߥၮḰߪ⏕┙ߐࠇߡ޿ߥ޿ߚ߼‫․߇ࠩ࡯࡙ޔߪߢ࡞࠺ࡕࠬࡀࠫࡆߚߒ߁ߎޔ‬ቯߩ੐ᬺ⠪ߩ
ⅣႺࠍ೑↪ߔࠆߣ‫ߩઁޔ‬੐ᬺ⠪߳ߩ⒖ⴕ߇㔍ߒߊߥࠆߣ޿߁ ᔨ߽޽ࠆ‫ޕ‬
߹ߚ‫ޔ‬ઃടଔ୯ߣߒߡࠨ࡯ࡆࠬߩน↪ᕈ‫ޔ‬ା㗬ᕈ߿࠮ࠠࡘ࡝࠹ࠖ╬‫ޔ‬ᣣᧄડᬺ߇ᢅᗵߦ
ߥࠆㇱಽ߳ߩኻᔕ‫ޔ‬ᛛⴚജࠍᒝ⺞ߒ‫ޔ‬Ꮕ೎ൻࠍ࿑ࠆ௑ะ߇⷗ࠄࠇࠆ‫ޕ‬
߹ߚ IT ⾗↥ࠍᄖߦ಴ߔ੐ߦᛶ᛫ࠍᜬߟᣣᧄડᬺߦะߌߡ‫ޔ‬ડᬺౝߦࠢ࡜࠙࠼ⅣႺࠍ᭴▽
ߔࠆࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߩᒻᘒࠍឭ᩺ߒ‫ޔ‬ฦ␠߇ᓥ᧪ߩࠪࠬ࠹ࡓࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ
ᬺോߢᓧߚࡁ࠙ࡂ࠙ࠍᛩ౉ߒߚࠨ࡯ࡆࠬࠍዷ㐿ߒߡ޿ࠆ‫ޕ‬
࿑⴫ 1-10 ࿖ౝᄢᚻࡌࡦ࠳ߩࠢ࡜࠙࠼/SaaS ߩ੐ᬺዷ㐿
ࡌࡦ࠳
ࠢ࡜࠙࠼/SaaS ߩ੐ᬺዷ㐿
ን჻ㅢ
ን჻ㅢߢߪ 2009 ᐕ 10 ᦬ࠃࠅ‫ޔࠖ࠹࡝ࡘࠠ࠮ޔ࡯࠲ࡦ࠮࠲࡯࠺ޔ‬ㆇ↪▤ℂ
‫ޟ‬Trusted Service Platform‫ࠃߦޠ‬
ࠍ஻߃ߚᄢⷙᮨ઒ᗐൻࡊ࡜࠶࠻ࡈࠜ࡯ࡓ‫ޟ‬
ࠆࠢ࡜࠙࠼ࠨ࡯ࡆࠬឭଏࠍ㐿ᆎߒߡ޿ࠆ‫ޕ‬Trusted Service Platform ߢߪ‫ޔ‬એ
ਅߩ 4 ߟߩಽ㊁ߢࠢ࡜࠙࠼ࠨ࡯ࡆࠬࠍឭଏߒߡ޿ࠆ‫ޕ‬
ࠨ࡯ࡃࡈࠔ࡯ࡓ㧦
࠺࡯࠲࠮ࡦ࠲࡯ౝߩ઒ᗐࠨ࡯ࡃ⟲ࠍ೑↪ߒߚ㜞ା㗬ࠪࠬ࠹ࡓⅣႺࠍឭଏ‫ޕ‬
ࠢ࡜࠙࠼࠮ࠠࡘ࡝࠹ࠖ࠮ࡦ࠲࡯㧦
ࠢ࡜࠙࠼ౝߩ ICT ⾗↥଻⼔ߩᔀᐩ‫⹏↥⾗ޔ‬ଔࠍታᣉ‫ޕ‬
ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦࠨ࡯ࡆࠬ㧦
ࠢ࡜࠙࠼ౝࠪࠬ࠹ࡓߣડᬺౝߩࠪࠬ࠹ࡓߩല₸⊛ߥㆇ↪ߥߤߩࠦࡦࠨ࡞࠹
ࠖࡦࠣ‫ࠍࡦ࡚ࠪ࡯࡟ࠣ࠹ࡦࠗࡓ࠹ࠬࠪޔ‬ឭଏ‫ޕ‬
ࡑࡀࠫࡔࡦ࠻ࠨ࡯ࡆࠬ㧦
13
࡝࠰࡯ࠬ‫ࠍࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕޔࠢ࡯ࡢ࠻࠶ࡀޔ‬นⷞൻߒ‫ ߩࠩ࡯࡙ޔ‬ICT ࠪ
ࠬ࠹ࡓࠍࡢࡦࠬ࠻࠶ࡊߢࠨࡐ࡯࠻‫ޕ‬
ን჻ㅢࡊ࡟ࠬ࡝࡝࡯ࠬ㧔2009.4.27㧕5
NEC
NEC ߢߪ 2009 ᐕ 7 ᦬߆ࠄ‫ޟ‬
‫࠼࠙࡜ࠢޟ‬ᜰะࠨ࡯ࡆࠬࡊ࡜࠶࠻ࡈࠜ࡯ࡓ࠰࡝
‫ޟ‬ᜬߚߑࠆ IT ൻ‫ޠ‬
ࡘ࡯࡚ࠪࡦ‫ߡߒߣޠ‬㧘㘈ቴߩၮᐙࠪࠬ࠹ࡓߩో૕ᦨㆡൻ‫ޔ‬
ࠍᡰេߒߡ޿ࠆ‫ ߪࠇߎޕ‬2010 ᐕ߆ࠄⒿ௛ߔࠆ NEC ␠ౝߩࡊ࡜ࠗࡌ࡯࠻࡮
ࠢ࡜࠙࠼ߩࡁ࠙ࡂ࠙ࠍᵴ↪ߒߚ߽ߩߢ޽ࠅ‫ౕޔ‬૕⊛ߦߪ‫ޔ‬એਅߩ 3 ߟߩࠢ
࡜࠙࠼ࠨ࡯ࡆࠬࠍឭଏߔࠆ‫ޕ‬
SaaS ဳ㧦
ቯဳᬺോࠍࠨ࡯ࡆࠬߣߒߡૐࠦࠬ࠻ߢឭଏߔࠆ‫⥄ޟޕ‬ᴦ૕ၮᐙᬺോࠨ࡯ࡆ
ࠬ‫ޔޠ‬
‫⮎⵾ޟ‬ᬺ࡟ࠡࡘ࡟࡯࡚ࠪࡦࠨ࡯ࡆࠬ‫ޔޠ‬
‫ޟ‬RFID ᵴ↪ၮ⋚ࠨ࡯ࡆࠬ‫ߤߥޠ‬
ࠍࡔ࠾ࡘ࡯ൻ‫ޕ‬ᓥ᧪‫ ߿࡞࡯ࡔޔ‬e ࡜࡯࠾ࡦࠣߥߤᬺ⒳౒ㅢߩࠕࡊ࡝ࠤ࡯ࠪ
࡚ࡦ߇ᄙ߆ߞߚ SaaS 㗔ၞߢ‫ޔ‬NEC ߪฦᬺ⒳ߩࠦࠕᬺോ࡮ၮᐙᬺോߩࠕࡊ࡝
ࠤ࡯࡚ࠪࡦࠍ SaaS ဳߢឭଏߔࠆ‫ޕ‬
౒ห࠮ࡦ࠲࡯ဳ㧦
ห৻⋡⊛ࠍᜬߟหᬺ⒳ⶄᢙߩ㘈ቴ߇౒ㅢࠪࠬ࠹ࡓၮ⋚਄ߢᬺോࠕࡊ࡝ࠤ࡯
࡚ࠪࡦࠍ೑↪ߔࠆ‫ޕ‬ᬺ⒳ᮡḰ⊛ߥࠨ࡯ࡆࠬࠍૐࠦࠬ࠻ߢ೑↪น⢻ߢ޽ࠅ‫⥄ޔ‬
ᴦ૕‫ޔ‬㊄Ⲣᬺ‫ࠕࠖ࠺ࡔޔ‬੐ᬺߥߤะߌߦឭଏ‫ޕ‬ਥߦਛ㨪ᄢⷙᮨࠪࠬ࠹ࡓะߌ‫ޕ‬
୘೎ኻᔕဳ㧦
㘈ቴߩᬺോࡊࡠ࠮ࠬࠍ NEC ߩࡆࠫࡀࠬࡕ࠺࡞ࠦࡦࠨ࡞࠲ࡦ࠻߇ࠪࡦࡊ࡞
ൻ࡮ᮡḰൻߒߚ਄ߢ‫ⶄޔ‬ᢙߩᬺോࠪࠬ࠹ࡓࠍ NEC ߇ឭଏߔࠆࠪࠬ࠹ࡓၮ⋚
਄߹ߚߪ㘈ቴ⥄りߩࠪࠬ࠹ࡓၮ⋚਄߆ࠄࠨ࡯ࡆࠬߣߒߡឭଏ‫ޕ‬ਥߦᄢⷙᮨ
㨪⿥ᄢⷙᮨࠪࠬ࠹ࡓะߌ‫ޕ‬
NEC ࡊ࡟ࠬ࡝࡝࡯ࠬ㧔2009.4.23㧕6
ᣣ┙⵾૞ᚲ
ᣣ┙⵾૞ᚲߢߪ 2009 ᐕ 7 ᦬߆ࠄࠢ࡜࠙࠼㑐ㅪߩࠨ࡯ࡆࠬࠍ‫ޟ‬
‫ޟ‬Harmonious
Cloud‫ߡߒߣޠ‬ᣂߚߦ૕♽ൻߒ‫ߩࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޔ‬ዉ౉ࠦࡦ
ࠨ࡞࠹࡯࡚ࠪࡦ߆ࠄ⸳⸘‫ޔ‬᭴▽‫ޔ‬ㆇ↪߹ߢ࠻࡯࠲࡞ߦឭଏߔࠆ‫ౕޕ‬૕⊛ߦ
ߪ‫ޔ‬એਅߩ࠰࡝ࡘ࡯࡚ࠪࡦࠍឭଏߔࠆ‫ޕ‬
ࡆࠫࡀࠬ PaaS㧦
ᣣ┙⵾ຠࠍਛᔃߦ᭴ᚑߐࠇࠆࡊ࡜࠶࠻ࡈࠜ࡯ࡓ࡝࠰࡯ࠬߩឭଏ
ࡆࠫࡀࠬ SaaS㧦
࿖ౝ࡮ᶏᄖࡔࡦࡃડᬺ ⚂ 400 ᬺ⒳‫ ⚂ޔ‬40,000 ␠ࠍ᦭ߔࠆડᬺ㑆 EC ၮ⋚‫ޕ‬
5
6
http://pr.fujitsu.com/jp/news/2009/04/27-1.html
http://www.nec.co.jp/press/ja/0904/2302.html
14
ડᬺ㑆ᵴേߦ㑐ࠊࠆᬺ⒳೎‫ޔ‬ᓎഀ೎‫ޔ‬೑↪⠪೎ߦᔕߓߚࠕࡊ࡝ࠤ࡯࡚ࠪࡦ
ࠨ࡯ࡆࠬࠍឭଏߔࠆ‫ޕ‬
ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼㧦
ડᬺߩࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߩ᭴▽ᡰេ‫ޕ‬
ᣣ┙⵾૞ᚲ࠾ࡘ࡯ࠬ࡝࡝࡯ࠬ㧔2009.6.30㧕7
ᣣᧄ IBM
ᣣᧄ IBM ߢߪ 2009 ᐕ 3 ᦬ࠃࠅ‫ޔ‬㘈ቴߩ IT ၮ⋚ߩࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹
ࠖࡦࠣⅣႺ⒖ⴕࠍᡰេߔࠆ৻ㅪߩࠨ࡯ࡆࠬࠍ㐿ᆎߒߚ‫ౕޕ‬૕⊛ߦߪએਅߩ
ࠨ࡯ࡆࠬࠍឭଏߔࠆ‫ޕ‬
ࠢ࡜࠙࠼࡮ࡆࠫࡀࠬ࡮ࠦࡦࠨ࡞࠹ࠖࡦࠣ࡮ࠨ࡯ࡆࠬ㧦
ડᬺߩࠢ࡜࠙࠼ᵴ↪ߩ޽ࠆߴ߈ᆫࠍ╷ቯߒ‫ࠍࡊ࠶ࡑ࠼࡯ࡠޔ‬૞ᚑ‫ޕ‬
ࠢ࡜࠙࠼࡮࠹ࠢࡁࡠࠫ࡯࡮ࠦࡦࠨ࡞࠹ࠖࡦࠣ࡮ࠨ࡯ࡆࠬ㧦
ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ࠍⅣႺ᭴▽ߩߚ߼ߩࠪࠬ࠹ࡓⷐઙቯ⟵ߣࡠ࡯࠼ࡑ
࠶ࡊߩ૞ᚑ‫ޕ‬
ࠛࡦ࠲࡯ࡊ࡜ࠗ࠭࡮ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼⸳⸘࡮᭴▽ࠨ࡯ࡆࠬ㧦
IT ࡝࠰࡯ࠬߩ઒ᗐൻ‫ߥࠖ࠹࡝ࡘࠠ࠮ޔࠢ࡯ࡢ࠻࠶ࡀޔࠣࡦ࠾࡚ࠫࡆࡠࡊޔ‬
ߤ‫࠼࠙࡜ࠢ࡮࠻࡯ࡌࠗ࡜ࡊ࡮࠭ࠗ࡜ࡊ࡯࠲ࡦࠛޔ‬ⅣႺߦᔅⷐߥ IT ၮ⋚ߩ⸳
⸘࡮᭴▽ࠍᡰេ‫ޕ‬
ᣣᧄ IBM ࡊ࡟ࠬ࡝࡝࡯ࠬ㧔2009.3.12㧕8
߹ߚࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߦ߅޿ߡ߽‫ޔ‬2009 ᐕ 10 ᦬ࠃࠅᓥ㊂⺖㊄೙ߩ PaaS
ࠪࠬ࠹ࡓߩឭଏࠍ㐿ᆎߒߡ޿ࠆ‫ޕ‬
IBM ࡑࡀ࡯ࠫ࠼࡮ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ࡮ࠨ࡯ࡆࠬ㧦
ᣣᧄ IBM ߩ࠺࡯࠲࠮ࡦ࠲࡯ߦࠢ࡜࠙࠼ⅣႺࠍ᭴▽ߒ‫ޔ‬ᓥ㊂⺖㊄೙ߩ PaaS
ࠨ࡯ࡆࠬࠍឭଏ‫ޕ‬
ᣣᧄ IBM ࡊ࡟ࠬ࡝࡝࡯ࠬ㧔2009.7.30㧕9
NTT ࠺࡯࠲
NTT ࠺࡯࠲ߢߪ SaaS ੐ᬺ⠪ߦࠨ࡯ࡆࠬߩታⴕၮ⋚߿⹺⸽࡮⺖㊄ߥߤ౒ㅢᯏ
‫ޟ‬VANADIS SaaS Platform‫ࠍޠ‬᭴▽ߒߡ
⢻ࠍឭଏߔࠆࡊ࡜࠶࠻ࡈࠜ࡯ࡓ‫ޟ‬
޿ࠆ‫ࡓ࡯ࠜࡈ࠻࠶࡜ࡊޕ‬਄ߢߪⶄᢙ੐ᬺ⠪ߩࠨ࡯ࡆࠬࠍࠪࡦࠣ࡞ࠨࠗࡦࠝ
ࡦߢ೑↪ߢ߈ࠆⅣႺ߿ੱ߿⚵❱‫ޔᧃ┵ޔ‬࿁✢ߥߤ᭽‫ߚ޿↪ࠍ⚛ⷐߥޘ‬㜞ᐲ
ߥ⹺⸽࡮ࠕࠢ࠮ࠬ೙ᓮࠍน⢻ߣߒߡ޿ࠆ‫ޕ‬
NTT ࠺࡯࠲ࡎ࡯ࡓࡍ࡯ࠫ10
7
http://www.hitachi.co.jp/New/cnews/month/2009/06/0630c.html
http://www-06.ibm.com/jp/press/2009/03/1201.html
9
http://www-06.ibm.com/jp/press/2009/07/3001.html
10
http://bs.nttdata.co.jp/vanadis-saas/
8
15
ᣣᧄ HP
ᣣᧄ HP ߢߪ‫ࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޔ‬ታ⃻ߩߚ߼ߦ⵾ຠ‫ࡆ࡯ࠨޔ‬
ࠬߩࡐ࡯࠻ࡈࠜ࡝ࠝࠍ᜛ᄢߔࠆߎߣߢ‫ࠢ࡜࠻ࠬ࡜ࡈࡦࠗ࡮ࡉࠖ࠹ࡊ࠳ࠕޟ‬
࠴ࡖ‫ࠍޠ‬ㅴൻߐߖ‫␠ޔ‬ౝะߌ‫ࠬࡆ࡯ࠨޔ‬ឭଏ੐ᬺ⠪ะߌ෺ᣇߩ IT ⅣႺ᭴▽
ࠍᡰេߒߡ޿ࠆ‫ޕ‬
߹ߚ‫࠼࠙࡜ࠢޔ‬ታ⃻ߩߚ߼ߩో␠ᮮᢿ⚵❱ߩ࠲ࠬࠢ࠴࡯ࡓࠍ⸳┙ߒߡ߅ࠅ‫ޔ‬
ࠨ࡯ࡃ࡮ࠬ࠻࡟࡯ࠫ࡮ࡀ࠶࠻ࡢ࡯ࠢ࡮࠰ࡈ࠻࠙ࠚࠕߥߤߩ⵾ຠߣࡈࠔࠪ࡝
࠹ࠖࠨ࡯ࡆࠬ߿ࠕࡊ࡝ࠤ࡯࡚ࠪࡦ㐿⊒‫ࠬࡆ࡯ࠨߩߤߥࠣࡦࠪ࡯࠰࠻࠙ࠕޔ‬
ࠍ⛔ว⊛ߦឭଏߔࠆ૕೙ࠍᢛ߃ߡ޿ࠆ‫ޕ‬
ᣣᧄ HP ࡊ࡟ࠬ࡝࡝࡯ࠬ㧔2009.2.9㧕11
ࠢ࡜࠙࠼5CC5 ߣ࠮ࠠࡘ࡝࠹ࠖ
ࠢ࡜࠙࠼5CC5 ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖߩ⺖㗴
⃻࿷‫ޔ‬ᣣᧄડᬺߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩዉ౉ߩᄢ߈ߥ㓚ოߣߥߞߡ޿ࠆߩ߇࠮ࠠࡘ࡝࠹
ࠖ⏕଻ߩ໧㗴ߢ޽ࠆ‫ޕ‬࿑⴫ 1-11 ߦ✚ോ⋭߇ታᣉߒߚᐔᚑ 20 ᐕᐲㅢା೑↪േะ⺞ᩏડᬺ✬
ߩ⚿ᨐࠍ␜ߔ‫⃻ޕ‬࿷ ASP࡮SaaS ࠍ೑↪ߒߡ޿ߥ޿ડᬺߦ߅ߌࠆ ASP࡮SaaS ࠍ೑↪ߒߥ޿ℂ
↱ߣߒߡ‫ޔ‬40㧑ㄭߊ߇‫ߦࠖ࠹࡝ࡘࠠ࠮ޟ‬ਇ቟߇޽ࠆ‫ߣޠ‬࿁╵ߒߡ޿ࠆ‫ޕ‬
࿑⴫ 1-11 ASP࡮SaaS ࠍ೑↪ߒߥ޿ℂ↱12
㪇㩼
㪌㩼
㪈㪇㩼
㪈㪌㩼
㪉㪇㩼
㪉㪌㩼
㪊㪇㩼
㪊㪌㩼
㪋㪇㩼
㪋㪌㩼
䊆䊷䉵䈮ᔕ䈛䈢䉝䊒䊥䉬䊷䉲䊢䊮䈱䉦䉴䉺䊙䉟䉵䈏䈪䈐䈭䈇
䉶䉨䊠䊥䊁䉞䈮ਇ቟䈏䈅䉎
㪘㪪㪧䊶㪪㪸㪸㪪䈱ዉ౉䈮઻䈉ᣢሽ䉲䉴䊁䊛䈱ᡷୃ䉮䉴䊃䈏ᄢ䈐䈇
䊈䉾䊃䊪䊷䉪䈱቟ቯᕈ䈮ਇ቟䈏䈅䉎
ᐔᚑ㪈㪐ᐕᧃ䋨㫅㪔㪍㪌㪈䋩
ᐔᚑ㪉㪇ᐕᧃ䋨㫅㪔㪍㪐㪋䋩
ㅢା⾌↪䈏䈎䈘䉃
㪘㪪㪧䊶㪪㪸㪸㪪䈱ዉ౉䈮䉋䈦䈩⥄␠䉮䊮䊒䊤䉟䉝䊮䉴䈮ᡰ㓚䉕䈐䈢䈜
䈠䈱ઁ
ή࿁╵
⾗ᢱ㧦✚ോ⋭ ᐔᚑ 20 ᐕᐲㅢା೑↪േะ⺞ᩏડᬺ✬
11
http://h50146.www5.hp.com/info/newsroom/pr/fy2009/fy09-050.html
‫ޟ‬ASP࡮SaaS ࠍ೑↪ߒߡ޿ߥ޿ߒ‫੹ޔ‬ᓟ߽೑↪ߔࠆ੍ቯߪߥ޿‫ߣޠ‬࿁╵ߒߚડᬺߦኻߔ
ࠆ⸳໧
12
16
ࠢ࡜࠙࠼/SaaS ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߪ᭽‫ޔ߇ࠆ޿ߡࠇߐ⺰⼏ޘ‬ਥߥ⺖㗴ߣߒߡ᜼ߍ
ࠄࠇߡ޿ࠆ⺰ὐߣߒߡએਅߩ 4 ὐ߇᜼ߍࠄࠇࠆ‫⺖ߩࠄࠇߎޕ‬㗴ߦኻߒߡ‫ޔ‬᣿⏕ߥኻಣᴺࠍ
␜ߔߎߣ߇‫ޔ‬ᣣᧄડᬺߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ೑↪᜛ᄢߦ❬߇ࠆ߽ߩߣ⠨߃ࠄࠇࠆ‫ޕ‬
࠺࡯࠲ߩขࠅᛒ޿㧔ᯏኒᕈ㧕
੐ᬺ⠪ߦኻߒߡ࠺࡯࠲ߩ଻▤႐ᚲࠍ᣿⏕ߦߔࠆߎߣࠍ᳞߼ࠆߩߪ㔍ߒ޿߇‫ᦨޔ‬ૐ㒢
࠺࡯࠲ߩ଻▤࡮ฃߌᷰߒ࡮㄰ළ/⎕᫈ߦ㑐ߔࠆขࠅ᳿߼߿࠺࡯࠲ߩ 2 ᰴ೑↪࡮ᶏᄖ߳ߩ
ォㅍߩ⑌ᱛ‫ޔ‬ㆡ↪ߐࠇࠆ଻⼔ⷙ೙ߥߤࠍᄾ⚂᧦㗄ߦ⋓ࠅㄟ߼ࠆ߆‫ޕ‬
ࠦࡦࡊ࡜ࠗࠕࡦࠬ࡮⋙ᩏ㧔⋙ᩏᕈ㧕
ࠢ࡜࠙࠼/SaaS ߪ IT ࠕ࠙࠻࠰࡯ࠪࡦࠣߩ৻Ⅳߣߥࠆߚ߼‫▤ߩ࠲࡯࠺␠⥄ޔ‬ℂ⽿છߪ
࡙࡯ࠩ஥ߦ޽ࠆ‫࠼࠙࡜ࠢޕ‬/SaaS ੐ᬺ⠪ߦኻߔࠆ⋥ធ⊛ߥ⋙ᩏߪ‛ℂ⊛ߦ㔍ߒ޿႐ว
߇޽ࠆ߇‫ߦࠇߘޔ‬ઍࠊࠆ᦭ലߥ⋙ᩏᣇᴺߪ޽ࠆ߆‫ޕ‬
⋧੕ㆇ↪ᕈ࡮⒖ᬀᕈ㧔น↪ᕈ/ቢోᕈ㧕
␠ౝࠪࠬ࠹ࡓ߿ઁࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߩࠨ࡯ࡆࠬߣㅪ៤ߐߖࠆ㓙ߩࠕࡊ࡝ࠤ࡯ࠪ
࡚ࡦ㑆ߩ⋧੕ㆇ↪ᕈ‫▤ߩ࠲࡯࠺ޔ‬ℂ࡮⒖ᬀᣇᴺߦߟ޿ߡ‫ޔ‬੐ᬺ⠪ߣ࡙࡯ࠩߩ㑆ߢ᣿⏕
ߥวᗧࠍᓧࠄࠇࠆ߆‫ޕ‬
੐ᬺ⛮⛯ᕈ࡮ࠗࡦࠪ࠺ࡦ࠻ኻᔕ㧔น↪ᕈ/ቢోᕈ㧕
ἴኂ⊒↢ᤨ߿੐ᬺ⠪߇⎕✋ߒߚ႐วߩኻᔕ૕೙߿࠺࡯࠲ߩ଻⼔࡮࿁෼ᣇᴺ‫ઁޔ‬੐ᬺ
⠪߳ߩ⒖ⴕߩᵹࠇ╬ߦߟ޿ߡ‫ޔ‬੐⽎⠪ߩ੐ᬺ⛮⛯⸘↹ࠍ⏕⹺ߢ߈ࠆ߆‫࠻ࡦ࠺ࠪࡦࠗޕ‬
߇޽ߞߚ႐วߩ⺞ᩏදജ૕೙╬߽㊀ⷐ‫ޕ‬
᡽ᐭ‫ޔ‬ᬺ⇇࿅૕ߩേะ
᡽ᐭߩขࠅ⚵ߺ
᰷☨ࠍਛᔃߣߒߚࠢ࡜࠙࠼/SaaS ߩ᥉෸ߦ઻޿‫ޔ‬2008 ᐕ㗃ࠃࠅ⚻ᷣ↥ᬺ⋭෸߮✚ോ
⋭ࠍਛᔃߦࠢ࡜࠙࠼/SaaS ߦ㑐ࠊࠆᛛⴚ‫ޔ‬ᴺ೙ᐲ╬ߩᬌ⸛߇ᵴ⊒ߦⴕࠊࠇߡ޿ࠆ‫ޕ‬ਥ
ߦ‫ޔ‬ᣣᧄડᬺ߇ࠢ࡜࠙࠼/SaaS ࠍ೑↪ߔࠆ㓙ߩᜰ㊎╬߇ᬌ⸛࡮૞ᚑߐࠇߡ޿ࠆ߇‫ߘޔ‬
ࠇࠄߩᵴേߩਛߢ߽࠮ࠠࡘ࡝࠹ࠖ⏕଻߇㊀ⷐߥⷰὐߣߒߡขࠅᛒࠊࠇߡ޿ࠆ‫ޕ‬࿑⴫
1-12 ߦ⚻ᷣ↥ᬺ⋭෸߮✚ോ⋭ߦ߅ߌࠆࠢ࡜࠙࠼/SaaS 㑐ㅪߩขࠅ⚵ߺࠍ␜ߔ‫ޕ‬
࿑⴫ 1-12 ᣣᧄ᡽ᐭߩขࠅ⚵ߺ
⚻ᷣ↥ᬺ⋭
ขࠅ⚵ߺ
࠮ࠠࡘ࡝࠹ࠖߦଥࠊࠆᬌ⸛
SaaS ะߌ SLA ࠟࠗ ࡮ ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߩⷰὐߦ㊀ὐࠍ⟎޿ߚ‫ޔ‬SaaS ೑↪ᤨߩ೑↪
࠼࡜ࠗࡦ㧔2008 ᐕ㧕
⠪ߩኻ╷ࠟࠗ࠼࡜ࠗࡦ
࡮ SaaS ะߌ SLA ߦ߅ߌࠆࠨ࡯ࡆࠬ࡟ࡌ࡞㗄⋡ߩࡕ࠺࡞ࠤ࡯ࠬߩ
ឭ␜
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ ࡮ SLA ╬ߦ㑐ߔࠆᜰ㊎‫ࠬࡆ࡯ࠨޔ‬ㆬᛯߩ㓙ߩ್ᢿၮḰߩ╷ቯ
࡯ ࠹ ࠖ ࡦ ࠣ ߣ ᣣ ᧄ ࡮ ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ೑ᵴ↪ߦ߅ߌࠆᵈᗧὐߦߟ޿ߡߩ
17
ߩ┹੎ജߦ㑐ߔࠆ
⎇ⓥળ㧔2009 ᐕ㧕
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ
࡯࠹ࠖࡦࠣ࠮ࠠࡘ
࡝࠹ࠖᛛⴚ⎇ⓥ㐿
⊒㧔2009 ᐕ㧕
✚ോ⋭13
ขࠅ⚵ߺ
ASP࡮SaaS ߩ቟ో࡮
ା㗬ᕈߦଥࠊࠆᖱ
ႎ㐿␜⹺ቯ೙ᐲ
㧔2008 ᐕ㧕
ASP࡮SaaS ߦ߅ߌࠆ
ᖱႎ࠮ࠠࡘ࡝࠹ࠖ
ኻ╷ࠟࠗ࠼࡜ࠗࡦ
㧔2008 ᐕ㧕
࠮ࠠࡘࠕࠢ࡜࠙࠼
ࡀ࠶࠻ࡢ࡯ࠠࡦࠣ
ᛛⴚߩ⎇ⓥ㐿⊒
㧔2009 ᐕ㧕
⥄ᴦ૕ࠢ࡜࠙࠼㐿
⊒ታ⸽੐ᬺ
㧔2009 ᐕ㧕
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ
࡯࠹ࠖࡦࠣᤨઍߩ
࠺࡯࠲࠮ࡦ࠲࡯ᵴ
ᕈൻ╷ߦ㑐ߔࠆᬌ
⸛ળ㧔2009 ᐕ㧕
ࠬࡑ࡯࠻࡮ࠢ࡜࠙࠼
⎇ⓥળ㧔2009 ᐕ㧕
࡙࡯ࠩߦኻߔࠆᗧ⼂༐⿠
࡮ ᶏᄖߩ࠺࡯࠲࠮ࡦ࠲࡯ߦ࠺࡯࠲ࠍ⟎ߊ႐วߩᯏኒᕈ⏕଻ߩߚ߼
ߩࠟࠗ࠼࡜ࠗࡦߩలታ
࡮ ࠢ࡜࠙࠼ⅣႺߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖᬌ⸛ળ
࡮ ࠢ࡜࠙࠼ⅣႺߦㆡߒߚᰴ਎ઍ࠮ࠠࡘࠕࡊ࡜࠶࠻ࡈࠜ࡯ࡓߩᬌ⸛
࡮ ࠢ࡜࠙࠼ⅣႺᵴ↪ߦะߌߚડᬺౝᣢሽࠪࠬ࠹ࡓߣߩㅪ៤ታ⸽ታ㛎
࡮ ࠢ࡜࠙࠼ⅣႺߦ߅ߌࠆലᨐ⊛ߥ࠮ࠠࡘ࡝࠹ࠖ⋙ᩏᛛᴺߩᬌ⸛
࠮ࠠࡘ࡝࠹ࠖߦଥࠊࠆᬌ⸛
࡮ ੐ᬺ⠪߿ࠨ࡯ࡆࠬࠍᲧセ‫⹏ޔ‬ଔ‫ޔ‬ㆬᛯߔࠆ㓙ߦᔅⷐߥ‫ޟ‬቟ో࡮ା
㗬ᕈߩᖱႎ㐿␜ၮḰࠍḩߚߒߡ޿ࠆࠨ࡯ࡆࠬ‫⹺ࠍޠ‬ቯߔࠆ೙ᐲ
࡮ ⚵❱࡮ㆇ↪✬‫ޔ‬ᛛⴚ⊛࡮‛ℂ⊛ኻ╷✬Ფߩࡌࠬ࠻ࡊ࡜ࠢ࠹ࠖࠬ෸
߮⹏ଔ㗄⋡ߩឭ␜
એਅߩࠢ࡜࠙࠼㑐ㅪᛛⴚߩ⎇ⓥ㐿⊒
࡮ ࠢ࡜࠙࠼หᦼဳᰴ਎ઍ IP ࡀ࠶࠻ࡢ࡯ࠢၮ⋚ᛛⴚ
࡮ ࠢ࡜࠙࠼ࠨ࡯ࡆࠬㅪ៤ᛛⴚ
࡮ ࠗࡦ࠹࡝ࠫࠚࡦ࠻ಽᢔಣℂᛛⴚ
࡮ ✚วⴕ᡽ࡀ࠶࠻ࡢ࡯ࠢ㧔LGWAN㧕ߦធ⛯ߐࠇߚㇺ㆏ᐭ⋵ၞ࠺࡯
࠲࠮ࡦ࠲࡯ߣ ASP࡮SaaS ੐ᬺ⠪ߩࠨ࡯ࡆࠬࠍ⚵ߺวࠊߖߡ౒ห
೑↪↪ㅜߩฦ⒳ᬺോࠪࠬ࠹ࡓ╬ࠍ᭴▽ߒ‫ޔ‬࿾ᣇ౏౒࿅૕߇ᒰ⹥ᬺ
ോࠪࠬ࠹ࡓࠍૐᑇ߆ߟല₸⊛ߦ೑↪ߢ߈ࠆⅣႺ‫⥄ޟ‬ᴦ૕ࠢ࡜࠙
࠼‫ߩޠ‬ᢛ஻ߦะߌߚታ⸽੐ᬺ
࡮ ࿖ౝߩ೑↪⠪ߦ቟ᔃᗵࠍਈ߃ࠆ࠺࡯࠲࠮ࡦ࠲࡯ⅣႺߩᢛ஻
࡮ ࠢ࡜࠙࠼ᛛⴚߩᮡḰൻ‫⋧ޔ‬੕ㆇ↪ᕈࠍ⏕଻ߔࠆߚ߼ߩࡊ࡜࠶࠻ࡈ
ࠜ࡯ࡓၮ⋚߿࠮ࠠࡘ࡝࠹ࠖၮḰߩ࿷ࠅᣇ
ᬺ⇇࿅૕ߩขࠅ⚵ߺ
᡽ᐭߩขࠅ⚵ߺߣߪ೎ߦ‫࠼࠙࡜ࠢޔ‬/SaaS ੐ᬺ⠪஥߆ࠄߩᵴേ߽ᆎ߹ߞߡ޿ࠆ‫ޕ‬࿖
ౝߢߪࠢ࡜࠙࠼᥉෸ࠍ⋡ᜰߒߚ‫࠳ࠗࡃࡠࡊࠬࡆ࡯ࠨ࠼࠙࡜ࠢޟ‬දળ‫࠙࡜ࠢࠆߥ⇣߿ޠ‬
࠼ࠨ࡯ࡆࠬ㑆ߩ⋧੕ㆇ↪ᕈࠍ⋡ᜰߒߚ‫┙⸳߇ޠࠬࡦࠕࠗ࡜ࠕ࡮ࠬࡀࠫࡆ࡮࠼࠙࡜ࠢޟ‬
ߐࠇߡ޿ࠆ‫ޕ‬
13
2009 ᐕ⵬ᱜ੍▚ߢߪ‫࠼࠶ࡌ࠻ࠬ࠹࠼࠙࡜ࠢޟ‬ⅣႺ㧔ᰴ਎ઍࠢ࡜࠙࠼࡮ࠪࡒࡘ࡟࡯࠲㧕ߩ
᭴▽‫ߦޠ‬ኻߒߡ੍߽▚ 90 ం౞߇੍ቯߐࠇߡ޿ߚ߇‫⵬ޔ‬ᱜ੍▚ߩ⷗⋥ߒߦࠃߞߡో㗵೥ᷫߣ
ߥߞߚ‫ޕ‬
18
࿑⴫ 1-13 ࠢ࡜࠙࠼/SaaS 㑐ㅪᬺ⇇࿅૕
࿖ౝ
࿅૕ฬ⒓
ASPIC
ᵴേߩਥ⌒
ASP/SaaS ᥉෸
VMware ࠢ࡜࠙࠼
ࠨ࡯ࡆࠬࡊࡠࡃࠗ
࠳ද⼏ળ
ࠢ࡜࠙࠼᥉෸
ㅪ៤ᒝൻ
ࠢ࡜࠙࠼࡮ࡆࠫࡀ
ࠬ࡮ࠕ࡜ࠗࠕࡦࠬ
⋧੕ㆇ↪ᕈ
⇣ߥࠆࠢ࡜࠙࠼ࠨ࡯ࡆࠬ㧔SaaS/
PaaS/ IaaS㧕ࠍ⥄↱ߦ⚵ߺวࠊߖ
ߡ೑↪ߢ߈ࠆࠢ࡜࠙࠼㑆ߩ⋧੕
ធ⛯ᕈߩታ⃻
ࠢ࡜࠙࠼ࠨ࡯ࡆࠬࠍ⋧੕ធ⛯ߒ
ߚ㓙ߩࡆࠫࡀࠬࡕ࠺࡞ߩ⏕┙
ࠣࡠ࡯ࡃ࡞ߦㅢ↪ߔࠆ઀᭽
ᵴേߩਥ⌒
࠮ࠠࡘ࡝࠹ࠖ
ᵴേౝኈ
‫ޟ‬Guidance for Critical Areas of
Focus in Cloud Computing‫ޠ‬
㧔2009
ᐕ 12 ᦬╙ 2 ౏⴫㧕ߩ૞ᚑ
࠮ࠠࡘ࡝࠹ࠖ
Cloud Cube Model ߩឭ໒
ࠝ࡯ࡊࡦᕈ
ࠢ࡜࠙࠼੐ᬺߦ߅޿ߡࡌࡦ࠳߇
㗅቞ߔߴ߈ේೣߩឭ໒
Open Cloud
ࠝ࡯ࡊࡦᕈ
Consortium㧔OCC㧕 ⋧੕ㆇ↪ᕈ
ㆇ༡Უ૕ߩ⇣ߥࠆࠢ࡜࠙࠼࡮ࠨ
࡯ࡆࠬࠍࠪ࡯ࡓ࡟ࠬߦ⚿߮ઃߌ
ࠆᮡḰࠗࡦ࠲ࡈࠚ࡯ࠬ
☨࿖࡮᰷Ꮊ
࿅૕ฬ⒓
Cloud Security
Alliance㧔CSA㧕
Jericho Forum
Open Cloud
Manifesto
ᵴേౝኈ
੐ᬺ⠪㑆ߩᖱႎ౒᦭
ࡆࠫࡀࠬᡰេ㧔᳃㑆ะߌ㧕
᡽╷࡮೙ᐲ┙᩺ᡰេ
ࠦࡦࠨ࡞࠹ࠖࠗࠣ㧔ቭ౏ᐡ╬㧕
ᛛⴚࠨࡐ࡯࠻࡮ᝄ⥝
౒ㅢ⺖㗴ߦኻߔࠆදᬺ
ࡑ࡯ࠤ࠹ࠖࡦࠣ
19
ਥߥෳടડᬺ
࿖ౝࠢ࡜࠙࠼‫ޔ‬
SaaS‫ޔ‬ASP ੐ᬺ
⠪ᄙᢙ
દ⮮ᔘ࠹ࠢࡁ࠰
࡝ࡘ࡯࡚ࠪࡦ࠭‫ޔ‬
NTTࠦࡒࡘ࠾ࠤ࡯
࡚ࠪࡦ࠭‫ޔ‬㊁᧛
✚⎇‫ޔ‬ᣣ┙ᖱႎ‫ޔ‬
࠰࠾࡯‫࠻ࡈ࠰ޔ‬
ࡃࡦࠢ‫ޔ‬ᣣ┙࠰
ࡈ࠻࠙ࠚࠕࠛࡦ
ࠫ࠾ࠕ࡝ࡦࠣ‫ޔ‬ਣ
⚃‫ࡁࠢ࠹࡯ࠦ࡝ޔ‬
ࠪࠬ࠹ࡓ࠭╬
ࠗ࡯࠳ࡉ࡝ࡘࠛ
ࡓࠫࡖࡄࡦ‫ޔ‬
ࠛࠢࠪ࡯࠼‫ࠬޔ‬
ࡑࠗ࡞ࡢ࡯ࠢ
ࠬ‫ࡦࡢ࠻࠶ࡀޔ‬
ࠪࠬ࠹ࡓ࠭‫ࡆޔ‬
࡯ࡊ࡜࠶࠷╬
ਥߥෳടડᬺ
eBay, ING,
DuPont, HP, Sun,
Dell, Intuit,
Salesforce.com ╬
IBM, Dell, HP,
Sun, McAfee,
Salesforce.com,
Zscaler, RSA
Security, ING ╬
IBM, Cisco, Red
Hat, SAP,
VMware, ࡁ࡯ࠬ
ࠞࡠ࡜ࠗ࠽Ꮊ┙
ᄢቇ, Open Cloud
Consortium ╬
ࠗ࡝ࡁࠗᄢቇࠪ
ࠞࠧᩞ, ࡚ࠫࡦ
࠭࡮ࡎࡊࠠࡦࠬ
ᄢቇ, ࡁ࡯ࠬ࠙
ࠛࠬ࠲ࡦᄢቇ,
ࠪࠞࠧᄢቇ,
Cisco, Yahoo!╬
Cloud Computing
Interoperability
Forum
Open Cloud
Standards Incubator
⋧੕ㆇ↪ᕈ
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ
ߦ߅ߌࠆ↪⺆ߩቯ⟵ߩᬌ⸛
ࠝ࡯ࡊࡦᕈ
⋧੕ㆇ↪ᕈ
Storage Networking
Industry Association
㧔SNIA㧕/ Cloud
Storage Initiative
㧔CSI㧕
ࠢ࡜࠙࠼࡮ࠬ࠻
࡟࡯ࠫ໪⊒/ផ
ㅴ
ࠢ࡜࠙࠼࡮࡝࠰࡯ࠬ▤ℂߩࡊࡠ
࠻ࠦ࡞‫ࠜࡈ࡮ࠣࡦࠫ࡯ࠤ࠶ࡄޔ‬
࡯ࡑ࠶࠻‫ࠞࡔ࡮ࠖ࠹࡝ࡘࠠ࠮ޔ‬
࠾࠭ࡓߩ૞ᚑ
ࠢ࡜࠙࠼▤ℂࠗࡦ࠲ࡈࠚ࡯ࠬ઀
᭽‫ޟ‬Cloud Data Management
Interface㧔CDMI㧕‫ߩޠ‬ផㅴ‫ޔ‬ᢎ⢒
࠹ࠠࠬ࠻‫ޟ‬Cloud Storage Tutorial‫ޠ‬
ߩឭଏ
EuroCloud
੐ᬺ⠪㑆ㅪ៤
᰷Ꮊߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪㑆
ߩㅪ៤㧘ᖱႎ౒᦭
Cisco, intel, Sun,
IBM, RSA
Security ╬
Cisco, Cirix,
IBM, Microsoft,
VMware ╬
Bycast, EMC㧘
Hitachi Data
Systems㧘HP㧘LSI,
NetApp, Olocity㧘
Sun
Microsystems,
Symantec㧘
Xiotech ╬
Amazon,
Salesforce.com
McAfee ╬
☨࿖ߢߪߐࠄߦᄙߊߩᬺ⇇࿅૕߇⸳┙ߐࠇߡ޿ࠆ‫࠼࠙࡜ࠢߦ․ޕ‬/SaaS ߩ࠮ࠠࡘ࡝
࠹ࠖߦ㑐ߔࠆᬌ⸛ࠍⴕ߁ Cloud Security Alliance ߇౏⴫ߒߚࠟࠗ࠼࡜ࠗࡦ‫ޟ‬Guidance for
Critical Areas of Focus in Cloud Computing‫ޠ‬㧔2009 ᐕ 12 ᦬ߦ╙ 2 ౏⴫㧕14ߪࠢ࡜࠙࠼
/SaaS ੐ᬺ⠪෸߮⚵❱ߩ࠮ࠠࡘ࡝࠹ࠖᜂᒰ⠪ߦะߌߡ૞ᚑߐࠇߚᢥᦠߢ޽ࠆ‫࠙࡜ࠢޕ‬
࠼ߦࠃߞߡ߽ߚࠄߐࠇࠆࡆࠫࡀࠬߩᄌൻߩਛߢ߽‫❱⚵ޔ‬ౝߢ‫ޟ‬ㆡಾߥࠟࡃ࠽ࡦࠬ‫ޔޠ‬
‫࡝ޟ‬
ࠬࠢࡑࡀࠫࡔࡦ࠻‫ޟޔޠ‬Ᏹ⼂‫⛽ࠍޠ‬ᜬߔࠆߎߣ߇㊀ⷐߣߒ‫ࡌߩࠖ࠹࡝ࡘࠠ࠮࠼࠙࡜ࠢޔ‬
ࠬ࠻ࡊ࡜ࠢ࠹ࠖࠬߣߥߞߡ޿ࠆ‫ޕ‬
หᢥᦠߪ࿑⴫ 1-14 ߦ␜ߔ 13 ߩ࠼ࡔࠗࡦ㧔╙ 1 ߢߪ 15 ߩ࠼ࡔࠗࡦ㧕ߢ᭴ᚑߐࠇ
ߡ߅ࠅ‫ޔ‬ฦ࠼ࡔࠗࡦߦߟ޿ߡ੐ᬺ⠪ߣ࡙࡯ࠩߦะߌߚផᅑ੐㗄߇␜ߐࠇߡ޿ࠆ‫ޔߚ߹ޕ‬
ᢥᦠౝߢߪ‫࠼࠙࡜ࠢޟ‬ෳᾖࡕ࠺࡞‫ߩ⥄⁛߁޿ߣޠ‬ෳᾖࡕ࠺࡞߇ឭ᩺ߐࠇߡ߅ࠅ‫ޔ‬SaaS‫ޔ‬
PaaS‫ޔ‬IaaS ߘࠇߙࠇߩࠨ࡯ࡆࠬࡕ࠺࡞ߦ฽߹ࠇࠆⷐ⚛߇ቯ⟵ߐࠇߡ޿ࠆ‫ߦࠄߐޕ‬ฦ࡟
ࠗࡗߢᔅⷐߣߥࠆ࠮ࠠࡘ࡝࠹ࠖᛛⴚࠍ␜ߔ࠮ࠠࡘ࡝࠹ࠖࡕ࠺࡞‫ޔ‬቞ࠆߴ߈ᴺ೙ᐲࠍ␜
ߔࠦࡦࡊ࡜ࠗࠕࡦࠬࡕ࠺࡞߽ឭ᩺ߐࠇߡ߅ࠅ‫ޔ‬3 ߟߩࡕ࠺࡞ߩ㑐ଥᕈ㧔࿑⴫ 1-15 ෳᾖ㧕
߇␜ߐࠇߡ޿ࠆ‫ޕ‬
࿑⴫ 1-14 CSA,‫ޟ‬Guidance for Critical Areas of Focus in Cloud Computing‫ߩޠ‬᭴ᚑ
╙ 1 ┨ ࠢ࡜࠙࠼࡮ࠕ࡯ࠠ࠹ࠢ࠴ࡖ
Domain1 ࠢ࡜࠙࠼࡮ࠕ࡯ࠠ࠹ࠢ࠴ࡖ࡮ࡈ࡟࡯ࡓࡢ࡯ࠢ
╙2┨
ࠢ࡜࠙࠼ߦ߅ߌࠆࠟࡃ࠽ࡦࠬ
Domain2 ࠟࡃ࠽ࡦࠬ࡮ડᬺ࡝ࠬࠢࡑࡀࠫࡔࡦ࠻
14
CSA, http://www.cloudsecurityalliance.org/guidance/csaguide.v2.1.pdf
20
Domain3 ᴺോ࡮㔚ሶ㐿␜
Domain4 ࠦࡦࡊ࡜ࠗࠕࡦࠬߣ⋙ᩏ
Domain5 ᖱႎ࡜ࠗࡈࠨࠗࠢ࡞ࡑࡀࠫࡔࡦ࠻
Domain6 ⒖ᬀᕈ࡮⋧੕ㆇ↪ᕈ
╙ 3 ┨ ࠢ࡜࠙࠼ߦ߅ߌࠆࠝࡍ࡟࡯࡚ࠪࡦ
Domain7 ‛ℂ࠮ࠠࡘ࡝࠹ࠖ࡮੐ᬺ⛮⛯࡮ἴኂᓳᣥ
Domain8 ࠺࡯࠲࠮ࡦ࠲࡯ࠝࡍ࡟࡯࡚ࠪࡦ
Domain9 ࠗࡦࠪ࠺ࡦ࠻ኻᔕ࡮ㅪ⛊࡮ᓳᣥ
Domain10 ࠕࡊ࡝ࠤ࡯࡚ࠪࡦ࠮ࠠࡘ࡝࠹ࠖ
Domain11 ᥧภൻ࡮㎛▤ℂ
Domain12 ⹺⸽࡮ࠕࠢ࠮ࠬࡑࡀࠫࡔࡦ࠻
Domain13 ઒ᗐൻ
⾗ᢱ㧦CSA, ‫ޟ‬Guidance for Critical Areas of Focus in Cloud Computing‫ޠ‬
࿑⴫ 1-15 ࠢ࡜࠙࠼㧔ෳᾖ㧕ࡕ࠺࡞‫࡞࠺ࡕࠬࡦࠕࠗ࡜ࡊࡦࠦߣ࡞࠺ࡕࠖ࠹࡝ࡘࠠ࠮ޔ‬
䉪䊤䉡䊄䊝䊂䊦
㪪㪸㪸㪪
䊒䊤䉾䊃䊐䉤䊷䊛
⴫␜
᭽ᑼ䊶ᚻ㗅
⴫␜
䉶䉨䊠䊥䊁䉞▤ℂ䊝䊂䊦
API
䉝䊒䊥䉬䊷䉲䊢䊮
䉸䊐䊃䉡䉣䉝㐿⊒䊤䉟䊐䉰䉟䉪䊦䋨SDLC䋩䇮䊋䉟䊅
䊥ಽᨆ䇮䉴䉨䊞䊅䇮䉡䉢䊑䉝䊒䊥䉬䊷䉲䊢䊮䊐䉜䉟
䉝䊷䉡䉤䊷䊦䇮䊃䊤䊮䉱䉪䉲䊢䊮䉶䉨䊠䊥䊁䉞䋨㔚ሶ
໡ขᒁ䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䋩 ╬
ᖱႎ
ᖱႎṳ䈋䈇ኻ╷䋨DLP䋺data loss prevention䋩䇮
䉮䊮䊁䊮䉿▤ℂ䊐䊧䊷䊛䊪䊷䉪䇮䊂䊷䉺䊔䊷䉴
䊝䊆䉺䊥䊮䉫䇮ᥧภൻ ╬
䊙䊈䉳䊜䊮䊃
䉧䊋䊅䊮䉴䊶䊥䉴䉪䊶䉮䊮䊒䊤䉟䉝䊮䉴䋨GRC䋩䇮⹺
⸽䊶䉝䉪䉶䉴▤ℂ䋨IAM䋺Identity and Access
Management䋩䇮⣀ᒙᕈ䊙䊈䉳䊜䊮䊃䋨VA/VM䋩䇮
䊌䉾䉼䊙䊈䉳䊜䊮䊃䇮᭴ᚑ▤ℂ䇮䊝䊆䉺䊥䊮䉫╬
䊈䉾䊃䊪䊷䉪
䊈䉾䊃䊪䊷䉪 ଚ౉ᬌ⍮䊶㒐ᓮ䉲䉴䊁䊛䋨NIDS/NIPS䋩䇮
䊐䉜䉟䉝䊷䉡䉤䊷䊦䇮䊌䉬䉾䊃ౝ䊂䊷䉺ᬌᩏ䋨 DPI 䋺
Deep Packet Inspection䋩䇮DDoSኻ╷䇮QoS䇮
DNSSEC䇮OAuth╬
䉝䊒䊥䉬䊷䉲䊢䊮
䊂䊷䉺
䊜䉺䊂䊷䉺 䉮䊮䊁䊮䉿
䉮䊮䊒䊤䉟䉝䊮䉴䊝䊂䊦
PCI
㪧㪸㪸㪪㩷
ታⵝ䊶䊚䊄䊦䉡䉢䉝
㪠㪸㪸㪪㩷
API
ធ⛯ᕈ䊶⒖ᬀᕈ
z䊐䉜䉟䉝䉡䉤䊷䊦
z䉮䊷䊄䊧䊎䊠䊷
zWeb䉝䊒䊥䉬䊷䉲䊢䊮䊐䉜䉟䉝䉡䉤䊷䊦
zᥧภൻ
z୘೎䊡䊷䉱ID
z䊝䊆䉺䊥䊮䉫/IDS/IPS
z䊌䉾䉼/⣀ᒙᕈ䊙䊈䉳䊜䊮䊃
z‛ℂ䉝䉪䉶䉴䉮䊮䊃䊨䊷䊦
z䊆ⷐ⚛⹺⸽
઒ᗐൻ
䊃䊤䉴䊁䉾䊄
䉮䊮䊏䊠䊷䊁䉞䊮䉫
䊊䊷䊄䉡䉢䉝䋯䉸䊐䊃䉡䉢䉝 RoT䋨Root of Trust䋩䋯API
HIPPA㶎1
䊊䊷䊄䉡䉢䉝
䊙䉲䊮䊶䉴䊃䊧䊷䉳
䊖䉴䊃䊔䊷䉴䊐䉜䉟䉝䊷䉡䉤䊷䊦䇮䊖䉴䊃ଚ౉ᬌ⍮䊶
㒐ᓮ䉲䉴䊁䊛䋨HIDS/HIPS䋩䇮ቢోᕈ䊶䊐䉜䉟䊦䇮䊨
䉫䊙䊈䉳䊜䊮䊃䇮ᥧภൻ䇮䊙䉴䉨䊮䉫
GLBA㶎2
⸳஻
‛ℂⅣႺ
‛ℂ䉶䉨䊠䊥䊁䉞䇮ᤋ௝⋙ⷞ䉲䉴䊁䊛䋨CCTV䋩䇮⼊஻ຬ
㶎㪈
㶎㪉
SOX
㪟㪼㪸㫃㫋㪿㩷㪠㫅㫊㫌㫉㪸㫅㪺㪼㩷㪧㫆㫉㫋㪸㪹㫀㫃㫀㫋㫐㩷㪸㫅㪻㩷㪘㪺㪺㫆㫌㫅㫋㪸㪹㫀㫃㫀㫋㫐㩷㪘㪺㫋㩷㫆㪽㩷㪈㪐㪐㪍
㪞㫉㪸㫄㫄㪄㪣㪼㪸㪺㪿㪄㪙㫃㫀㫃㪼㫐㩷㪘㪺㫋
⾗ᢱ㧦CSA, ‫ޟ‬Guidance for Critical Areas of Focus in Cloud Computing‫ޠ‬
21
☨࿖ߢߪ਄⸥ߦ␜ߔࠃ߁ߦ᭽‫ߥޘ‬ᬺ⇇࿅૕߇⸳┙ߐࠇࠆਛ‫ߩ⺰⼏ޔ‬ὶὐ߇‫⋧ޟ‬੕ㆇ
↪ᕈ‫ࡦࡊ࡯ࠝޟޔޠ‬ᕈ‫ޔޠ‬
‫ߦޠࠖ࠹࡝ࡘࠠ࠮ޟ‬㓸ਛߒߡ޿ࠆ‫ࡦࡊ࡯ࠝޟߦ․ޕ‬ᕈ‫࠮ޟߣޠ‬
ࠠࡘ࡝࠹ࠖ‫ߩࡈࠝ࠼࡯࡟࠻ߪޠ‬㑐ଥߦ޽ࠅ‫ߩ࠼࠙࡜ࠢޔ‬⒳㘃ߦࠃߞߡ߽ߘࠇߙࠇࡊ࡜
ࠗࠝ࡝࠹ࠖ߇⇣ߥࠆߚ߼‫ߥ⊛৻⛔ޔ‬ᜰ㊎ࠍ૞ᚑߔࠆߩߪ࿎㔍ߢ޽ࠆ‫࠼࠙࡜ࠢޔߚ߹ޕ‬
/SaaS ੐ᬺ⠪ߦߣߞߡߺࠇ߫‫ߩ⥄⁛␠⥄ޔ‬ᮡḰࠍ⛽ᜬߔࠆߎߣߪ࡙࡯ࠩߩ࿐޿ㄟߺࠍ
࿑ࠆ 1 ߟߩᚢ⇛ߢ޽ࠆ‫ޕ‬ฦ࿅૕ߪࠦࠕࡔࡦࡃߣߥࠆડᬺ߇ߘࠇߙࠇߩ⠨߃ᣇࠍਥᒛߒ
ߡ߅ࠅ‫ޔ‬ฦ࿅૕ߩേะߦᵈ⋡߇㓸߹ߞߡ޿ࠆ‫ޕ‬
੐ᬺ⠪䋯䊡䊷䉱䈮
䉶䉨䊠䊥䊁䉞਄䈱䊥䉴䉪䉕ឭ໒
቟ᤃ䈭ᮡḰൻ䉕‧೙
⋧੕ㆇ↪ᕈ䉕㜞䉄䉎ᮡḰൻ䉕ᡰᜬ
Open Cloud Manifesto
Open Cloud Standards Incubator䋨
Incubator䋨OCSI䋩
OCSI䋩
Open Cloud Consortium
Cloud Computing Interoperability Forum䋨
Forum䋨CCIF䋩
CCIF䋩
Cloud Security Alliance䋨
Alliance䋨CSA䋩
CSA䋩
Jericho Forum
⾗ᢱ㧦ਃ⪉✚ว⎇ⓥᚲ૞ᚑ
࿑⴫ 1-17 ࠝ࡯ࡊࡦᕈߣ࠮ࠠࡘ࡝࠹ࠖߩ㑐ଥ
․ᓽ
䉥䊥䉳䊅䊥䊁䉞
SaaS
PaaS
HaaS/IaaS
䉶䉨䊠䊥䊁䉞
䉥䊷䊒䊮ᕈ
⾗ᢱ㧦CSA, ‫ޟ‬Guidance for Critical Areas of Focus in Cloud Computing‫ޠ‬
22
䉶䉨䊠䊥䊁䉞
䉥䊷䊒䊮ᕈ
࿑⴫ 1-16 ฦᬺ⇇࿅૕ߩ┙ߜ૏⟎
ࠢ࡜࠙࠼5CC5 ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ㑐ㅪ⵾ຠ࡮ࠨ࡯ࡆࠬߩേะ
ߎߎߢߪ‫⃻ޔ‬࿷࿖ౝߢឭଏߐࠇߡ޿ࠆࠢ࡜࠙࠼/SaaS ߩ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩേะߦߟ
޿ߡ⚫੺ߔࠆ‫⃻ޕ‬࿷ឭଏߐࠇߡ޿ࠆࠢ࡜࠙࠼/SaaS ߩ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߪ‫ޔ‬ᓥ᧪ࡄ࠶ࠤ
࡯ࠫ⵾ຠߣߒߡឭଏߐࠇߡ޿ߚ߽ߩࠍ SaaS ߦ⒖ⴕߐߖߚ߽ߩ߇ᄢඨߢ޽ࠆ‫ߒߣࡗࠗ࡟ࡊޕ‬
ߡߪᣢሽߩ⵾ຠ࡮ࡄ࠶ࠤ࡯ࠫࠍ⽼ᄁߒߡ޿ߚ੐ᬺ⠪߇ᄙ޿߇‫ޔ‬ᣢሽߩ⽼ᄁ࠴ࡖࡀ࡞ߣߩಾ
ࠅಽߌ߇㔍ߒ޿㕙߽޽ࠅ‫ߦ࠭࡯ࡓࠬޔ‬⒖ⴕߢ߈ߥ޿ࡊ࡟ࠗࡗ߽޽ࠆ‫৻ޕ‬ᣇߢ SaaS Ꮢ႐߆ࠄ
ᣂߚߦෳ౉ߔࠆ੐ᬺ⠪߽Ⴧ߃ߡ߈ߡ߅ࠅ‫੹ޔ‬ᓟߩേะ߇ᵈ⋡ߐࠇߡ޿ࠆ‫ޕ‬
એਅߦࠢ࡜࠙࠼/SaaS ߦ߅ߌࠆਥⷐߥ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߣߒߡ‫ࠬ࡞ࠖ࠙ޔ‬ኻ╷‫ࠣࡠޔ‬
෼㓸࡮▤ℂ෸߮ IT ⾗↥▤ℂࠨ࡯ࡆࠬߩ࿖ౝᏒ႐േะࠍ⚫੺ߔࠆ‫ޕ‬
࠙ࠖ࡞ࠬኻ╷
ᦨ߽৻⥸⊛ߥ࠮ࠠࡘ࡝࠹ࠖ࠷࡯࡞ߢ޽ࠅ‫ޔ‬ਛዊડᬺࠍ฽߼ᴺੱᏒ႐ߦ߅ߌࠆ᥉෸₸
ߪ㜞޿‫ޕ‬ଔᩰߩ㕙ߛߌߢߥߊ‫ࠬ࡞ࠖ࠙ޔ‬ቯ⟵ࡈࠔࠗ࡞ߩᦝᣂ߇ࠨ࡯ࡃߦࠃߞߡ৻రൻ
ߐࠇࠆߚ߼‫ޔ‬ᓥ᧪ߩࡄ࠶ࠤ࡯ࠫ⵾ຠߦᲧߴ࡙࡯ࠩ߿ࡑࠪࡦߩ⽶ᜂ߇シᷫߐࠇࠆߣ޿߁
ࡔ࡝࠶࠻߇޽ࠆ‫ࠖ࠹࡝ࡘࠠ࠮ޔߚ߹ޕ‬ኻ╷ߦ߅ߌࠆၮᧄ⊛ߥࠨ࡯ࡆࠬߢ޽ࠆߚ߼ߦ‫ޔ‬
ല₸ൻߩኻ⽎ߣߥࠅ߿ߔߊ‫ޔ‬ㆇ↪▤ℂࠦࠬ࠻೥ᷫࠍ⋡ᜰߔਛၷ࡮ਛዊડᬺߩ࠾࡯࠭ࠍ
ฃߌߡᏒ႐ߪ᜛ᄢߔࠆߣ੍ᗐߐࠇߡ޿ࠆ‫ޕ‬
2008 ᐕᐲታ❣ߪ 24 ం౞‫ޔ‬2013 ᐕᐲߦߪ 43 ం౞ߩᏒ႐ⷙᮨ15߇੍᷹ߐࠇߡ޿ࠆ‫ޕ‬ਥ
ⷐߥෳ౉ડᬺߪࡑࠞࡈࠖ࡯‫ޕࠆ޽ߢ╬ࠕࡘࠠ࠮ࡈࠛޔ‬
࿑⴫ 1-18 ࠙ࠖ࡞ࠬኻ╷ࠨ࡯ࡆࠬߩ࠻࡯࠲࡞Ꮢ႐
䋨ం౞䋩
㪌㪇㪅㪇
㪋㪌㪅㪇
㪋㪇㪅㪇
㪊㪌㪅㪇
㪊㪇㪅㪇
㪉㪌㪅㪇
㪉㪇㪅㪇
㪈㪌㪅㪇
㪈㪇㪅㪇
㪉㪋㪅㪇
㪉㪎㪅㪇
㪊㪌㪅㪇
㪊㪇㪅㪇
㪋㪊㪅㪇
㪊㪐㪅㪇
㪌㪅㪇
㪇㪅㪇
㪉㪇㪇㪏ᐕᐲ䋨ታ❣䋩
㪉㪇㪇㪐ᐕᐲ䋨⷗ㄟ䋩
㪉㪇㪈㪇ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪈ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪉ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪊ᐕᐲ䋨੍᷹䋩
⾗ᢱ㧦ን჻ࠠࡔ࡜✚⎇‫ޔ‬
‫ޡ‬2009 SaaS/PaaS 㑐ㅪᏒ႐ߩ⃻⁁ߣ዁᧪ዷᦸ‫ޢ‬
15
Web ࠮ࠠࡘ࡝࠹ࠖ߿ࡔ࡯࡞ኻ╷࠰࡝ࡘ࡯࡚ࠪࡦߪኻ⽎ᄖ‫ޕ‬
23
ࡠࠣ෼㓸࡮▤ℂ
ࡠࠣࠍ෼㓸࡮▤ℂ࡮ಽᨆߔࠆࠨ࡯ࡆࠬߢ‫ޔ‬ਥߦਇᱜࠕࠢ࠮ࠬ㒐ᱛߣ޿ߞߚ࠮ࠠࡘ࡝
࠹ࠖኻ╷߿ࡀ࠶࠻ࡢ࡯ࠢ㓚ኂኻ╷ߣߒߡ೑↪ߐࠇߡ޿ࠆ‫ᦨޕ‬ㄭߢߪ 2008 ᐕ߆ࠄㆡ↪
߇㐿ᆎߐࠇߚ J-SOX ᴺ㧔㊄Ⲣ໡ຠขᒁᴺ㧕ߦࠃߞߡᵈ⋡߇㓸߹ߞߡ޿ࠆ‫ޕ‬SaaS ᒻᑼߢ
ߩࠨ࡯ࡆࠬឭଏߪ 2007 ᐕ㗃߆ࠄ㐿ᆎߐࠇ‫ߦ⊛⥸৻ޔ‬ೋᦼ⾌↪߇㜞ߊߥࠆࡠࠣ෼㓸࡮
▤ℂ࠷࡯࡞ߦᲧߴ‫ޔ‬቟ଔߦዉ౉࡮ㆇ↪น⢻ߢ޽ࠆߎߣ߆ࠄ࠾࡯࠭߇㜞߹ߞߡ޿ࠆ‫߹ޕ‬
ߚ‫੹ޔ‬ᓟߪ PCIDSS ࠍḩߚߔߚ߼ߩኻ╷ߣߒߡ߽ᦼᓙߐࠇߡ޿ࠆ‫ޕ‬
ࠨ࡯ࡆࠬ㐿ᆎߪ 2007 ᐕ㗃߆ࠄߢ޽ࠅ‫ᤨ⃻ޔ‬ὐߢߪෳ౉੐ᬺ⠪ߪዋߥ޿߽ߩߩ‫ޔ‬2008 ᐕ
ᐲታ❣ߢ 3.25 ం౞‫ޔ‬2013 ᐕᐲߦߪ 15 ం౞ߩᏒ႐ⷙᮨ߇੍᷹ߐࠇߡ޿ࠆ‫ޕ‬ਥⷐߥෳ౉੐ᬺ
⠪ߪ NTT ࠦࡒࡘ࠾ࠤ࡯࡚ࠪࡦ࠭‫ޕࠆ޽ߢ╬࠭ࡓ࠹ࠬࠪࡦ࠻࡝࠰ޔ࡞ࠗࠚࡧࠕࡘࠠ࠮ޔ‬
࿑⴫ 1-19 ࡠࠣ෼㓸࡮▤ℂࠨ࡯ࡆࠬߩ࠻࡯࠲࡞Ꮢ႐
䋨ం౞䋩
㪈㪍㪅㪇
㪈㪋㪅㪇
㪈㪉㪅㪇
㪈㪇㪅㪇
㪏㪅㪇
㪈㪌㪅㪇
㪍㪅㪇
㪈㪉㪅㪇
㪐㪅㪉
㪋㪅㪇
㪉㪅㪇
㪎㪅㪇
㪌㪅㪉㪇
㪊㪅㪉㪌
㪇㪅㪇
㪉㪇㪇㪏ᐕᐲ䋨ታ❣䋩
㪉㪇㪇㪐ᐕᐲ䋨⷗ㄟ䋩
㪉㪇㪈㪇ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪈ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪉ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪊ᐕᐲ䋨੍᷹䋩
⾗ᢱ㧦ን჻ࠠࡔ࡜✚⎇‫ޔ‬
‫ޡ‬2009 SaaS/PaaS 㑐ㅪᏒ႐ߩ⃻⁁ߣ዁᧪ዷᦸ‫ޢ‬
IT ⾗↥▤ℂ
ࠢ࡜ࠗࠕࡦ࠻ PC ߩ▤ℂᡰេ߿࠮ࠠࡘ࡝࠹ࠖኻ╷ࠍⴕ߁ࠨ࡯ࡆࠬߢ޽ࠆ‫ޕ‬ਥߦ PC ᭴
ᚑ࡮▤ℂᯏ⢻‫࠻࡯ࡐ࡟ޔ‬૞ᚑᯏ⢻‫▤ࠬࡦ࠮ࠗ࡜ࠕࠚ࠙࠻ࡈ࠰ޔ‬ℂᯏ⢻‫ޔ‬ਇᱜ࠰ࡈ࠻࠙
ࠚࠕ࡮PC ㆤᢿᯏ⢻╬ࠍ஻߃ࠆ‫ޕ‬㧔2㧕ߩࡠࠣ෼㓸࡮▤ℂߣห᭽ߦ 2008 ᐕߦㆡ↪ߐࠇߚ
J-SOX ᴺߦࠃߞߡ࠾࡯࠭߇㜞߹ߞߡ޿ࠆ߇‫ޔ‬ዉ౉ડᬺߪᄢડᬺ߇ਛᔃߢ޽ࠆ‫ࠤ࠶ࡄޕ‬
࡯ࠫ⵾ຠ߇‫⼾ޔ‬ንߥᯏ⢻‫࠭ࠗࡑ࠲ࠬࠞޔ‬ᕈࠍ․ᓽߣߒߡ޿ࠆߩߦኻߒ‫ޔ‬SaaS ߩ႐วߪ
ਥⷐᯏ⢻ࠍࡌ࡯ࠬߣߒߡ‫◲ޔ‬ᤃߥࠗࡦ࠲ࡈࠚ࡯ࠬ‫ޔ‬ㆇ↪ࠦࠬ࠻ߩ೥ᷫ╬߇ఝ૏ᕈߣߥ
ߞߡ޿ࠆ‫ޕ‬ᣢߦࡄ࠶ࠤ࡯ࠫࠍዉ౉ߒߡ޿ࠆᄢⷙᮨ࡙࡯ࠩߩᣧᦼߩ⒖ⴕߪᦸ߼ߥ޿ߚ߼‫ޔ‬
ᧂዉ౉ߩડᬺ‫ޔ‬PC ࡝ࡊ࡟ࠗࠬߩ࠲ࠗࡒࡦࠣߢߩਸ਼ࠅ឵߃߇ᦼᓙߐࠇߡ޿ࠆ‫ޕ‬
IT ⾗↥▤ℂߩ SaaS Ꮢ႐ߪࡄ࠶ࠤ࡯ࠫࡌࡦ࠳߆ࠄࠛࡦࠫࡦឭଏࠍฃߌߡ‫ޔ‬ෳ౉ߒߡ
޿ࠆ੐ᬺ⠪߇ᄙߊ‫ޔ‬2008 ᐕ㗃߆ࠄᣂⷙ੐ᬺ⠪߇Ⴧടߒߡ޿ࠆ‫ޕ‬2008 ᐕᐲታ❣ߢ 0.9 ం
౞‫ޔ‬2013 ᐕᐲߦߪ 11 ం౞ߩᏒ႐ⷙᮨ߇੍᷹ߐࠇߡ޿ࠆ‫ޕ‬ਥⷐߥෳ౉੐ᬺ⠪ߪౝ↰ᵗ
ⴕ‫ޕࠆ޽ߢ╬ࠢ࠶ࡠ࠻ࠗࠨޔ‬
24
࿑⴫ 1-20 IT ⾗↥▤ℂࠨ࡯ࡆࠬߩ࠻࡯࠲࡞Ꮢ႐
䋨ం౞䋩
㪈㪉㪅㪇
㪈㪇㪅㪇
㪏㪅㪇
㪍㪅㪇
㪈㪈㪅㪇
㪐㪅㪇
㪋㪅㪇
㪍㪅㪇
㪋㪅㪇
㪉㪅㪇
㪉㪅㪋
㪇㪅㪐
㪇㪅㪇
㪉㪇㪇㪏ᐕᐲ䋨ታ❣䋩
㪉㪇㪇㪐ᐕᐲ䋨⷗ㄟ䋩
㪉㪇㪈㪇ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪈ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪉ᐕᐲ䋨੍᷹䋩
㪉㪇㪈㪊ᐕᐲ䋨੍᷹䋩
⾗ᢱ㧦ን჻ࠠࡔ࡜✚⎇‫ޔ‬
‫ޡ‬2009 SaaS/PaaS 㑐ㅪᏒ႐ߩ⃻⁁ߣ዁᧪ዷᦸ‫ޢ‬
࿑⴫ 1-21 ߦ‫ઁߩߘޔ‬࿖ౝߢ⽼ᄁ࡮ឭଏߐࠇߡ޿ࠆࠢ࡜࠙࠼/SaaS ߩ࠮ࠠࡘ࡝࠹ࠖ㑐ㅪ⵾
ຠ࡮ࠨ࡯ࡆࠬࠍ␜ߔ‫ߢ࡞ࡌ࡟࠻ࡦࠕࠗ࡜ࠢޕ‬೑↪ߐࠇࠆᓥ᧪ߩ࠮ࠠࡘ࡝࠹ࠖ⵾ຠࠍ SaaS ൻ
ߒߚ߽ߩ߇৻⥸⊛ߢ޽ࠆ߇‫ޔ‬ᄢᚻߢߪ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬࡊࡠࡃࠗ࠳ߣࠢ࡜࠙࠼/SaaS ੐
ᬺ⠪߇ㅪ៤ߒ‫ޔ‬ᣂߚߦ࠺࡯࠲࠮ࡦ࠲࡯࡟ࡌ࡞ߢߩࡔ࡯࡞࡮Web ࠮ࠠࡘ࡝࠹ࠖࠍឭଏߔࠆࡎ
ࠬ࠹ࠖࡦࠣဳ‫߽ࠬࡆ࡯ࠨߩဳ࠼ࠫ࡯ࡀࡑޔ‬ឭଏߐࠇߡ޿ࠆ‫ࠢ࡯ࡢ࠻࠶ࡀޔߚ߹ޕ‬਄࡟ࡌ࡞
ߢߪㅢା੐ᬺ␠ࠍਛᔃߦࡈࠔࠗࠕ࠙ࠜ࡯࡞╬ߩࠨ࡯ࡆࠬ߇ឭଏߐࠇߡ޿ࠆ‫ޕ‬
࿑⴫ 1-21 ࠢ࡜࠙࠼/SaaS ߢឭଏߐࠇࠆ࠮ࠠࡘ࡝࠹ࠖ㑐ㅪ⵾ຠ࡮ࠨ࡯ࡆࠬ
䉿䊷䊦㐿⊒䊔䊮䉻
ㅢା੐ᬺ⠪
SIer
䉶䉨䊠䊥 䊁䉞 䉰䊷䊎䉴
䊒䊨䊋䉟䉻
䊈䉾䊃 ડᬺ
䉪䊤䉟䉝䊮䊃䊧䊔䊦
䉡䉟䊦䉴ኻ╷
AhnLab
䇸AhnLab MySaaS䇹
䉝䊮䉼䉡䉟 䊦䉴䉰䊷䊎䉴
䉪䊤䉟䉝䊮䊃⋙ⷞ
McAfee
䇸McAfee Artemis Technology䇹
䊥䉝䊦䉺䉟䊛䊙䊦䉡䉣䉝ಽᨆ
ᣣᧄ䉣䊐䊶䉶䉨䊠䉝
䇸F-Secure 䊎䉳䊈䉴䉶䉨䊠䊥䊁䉞 䇹
䉝䊮䉼䉡䉟 䊦䉴
Panda Security
䇸Panda Cloud Antivirus䇹
䉝䊮䉼䉡䉟 䊦䉴
䉶䉨䊠䉝䊶䊑䊧䉟䊮
䇸gred䇹
䊐䉜䉟䊦⸃ᨆᯏ⢻䇮䉡䉢 䊑⸃ᨆᯏ⢻
䊂䊷䉺䉶䊮䉺䊷䊧䊔䊦
䋨䊖䉴䊁䉞䊮䉫ဳ䇮
䊙䊈䊷䉳䊄䊶䉰䊷䊎䉴䋩
Kaspersky
䇸Kaspersky Non Stop Security]
ASP䋯ISP ੐ᬺ⠪ะ䈔䈱
䊜 䊷䊦䉶䉨䊠䊥 䊁䉞
䉸䊥䊃 䊮䉲䉴䊁䊛䉵
䇸InfoTrace OnDemand䇹
PCᠲ૞䊨䉫෼㓸䊶▤ℂ䊶ಽᨆ
⣀ᒙᕈ⸻ᢿ
䊤䉾䉪
䇸䉮䊮䊒䊤䉟䉝䊮䉴▤ℂ 䉰䊷䊎䉴䇹
⣀ᒙᕈ⸻ᢿ
䉡䉢䊑䉶䉨䊠䊥䊁䉞
䉶䉨䊠䉝䊶䊯䉢䉟䊦
䇸Secure Message for SaaS䇹
⛔ว䊜 䊷䊦䉶䉨䊠䊥 䊁䉞
Google
䇸Google Message Security䇹 2007ᐕ⾈෼
䇸Google Message Discovery䇹
䉶䉨䊠䊥 䊁䉞 䊘䊥䉲䊷ㆩ቞
Postini
Symantec
NTT䉮䊚䊠䊆䉬䊷䉲䊢 䊮䉵
OCN䊜 䊷䊦䉭䊷䊃 䉡䉢䉟䉰䊷䊎䉴
䊜 䊷䊦䉶䉨䊠䊥 䊁䉞 ኻ╷
AT&T
䉡䉢 䊑䉶䉨䊠䊥 䊁䉞 䊷
䊜 䊷䊦䉶䉨䊠䊥 䊁䉞
䉰䊷䊎䉴ឭଏ
ᣣ┙ᖱႎ
䇸Web䉶䉨䊠䊥䊁䉞
on-Demand䇹
Zscaler
HTTP/HTTPSㅢାะ䈔
䉡䉟 䊦䉴䇮䉴䊌䉟䉡䉣䉝ኻ╷
Verizon Business
䉪䊤䉡䊄ᣇᑼ䈮䉋䉎
DoS㒐ᓮ䉸䊥䊠䊷䉲䊢 䊮
⾗ᢱ㧦ฦ␠౏⴫⾗ᢱ‫ޔ‬HP ᖱႎࠍၮߦਃ⪉✚ว⎇ⓥᚲ૞ᚑ
25
2008ᐕ⾈෼
䊜䉾䉶䊷䉳䊤䊗
䇸Managed Web
Security Service䇹
URL䊐䉞 䊦䉺䊥䊮䉫
Cisco Systems
2007ᐕ⾈෼
䇸Security Cloud Services䇹
䇸Cisco IronPort Email Security䇹 IronPort
䊈䉾䊃䊪䊷䉪䊧䊔䊦
Trend Micro
䇸Trend Micro Smart
Protection Network䇹
⢿ᆭᖱႎឭଏ
䉪䉥䊥 䊁䉞 䇮䉰䉟䊃 䊨䉾䉪
䇸siteROCK Client Care䇹
PC䈱䉶䉨䊠䊥䊁䉞 ▤ℂ
䊜䊷䊦䉶䉨䊠䊥䊁䉞
䊔䊥 䉰䉟䊮
䇸䊜 䊷䊦/IM䉶䉨䊠䊥 䊁䉞 䉰䊷䊎䉴䇹
䉶䉨䊠䊥 䊁䉞 䊘䊥䉲䊷ㆩ቞
䉶䉨䊠䊥䊁䉞ᖱႎឭଏ
NEC䊐䉞 䊷䊦䊂䉞 䊮䉫
䇸iQQsam䇹
PC䈱䉶䉨䊠䊥䊁䉞 ▤ℂ
Akamai
䇸web䉝䊒䊥 䉬䊷䉲䊢 䊮
䊐䉜䉟䉝䊷䉡䉤 䊷䊦䇹
ฦ⒳ࠨ࡯ࡆࠬࠍឭଏߔࠆࠢ࡜࠙࠼/SaaS ⅣႺ߽᭽‫ߥޘ‬ᒻᘒ߇޽ࠆ‫ࠬ࡞ࠖ࠙ޕ‬ኻ╷ࠨ࡯ࡆࠬ
ࠍ଀ߦߣߞߚ႐ว‫ޔ‬࿑⴫ 1-22 ߆ࠄ࿑⴫ 1-25 ߦ␜ߔࠃ߁ߦ‫߿ࡦࠫࡦࠛࠢ࠶ࠚ࠴ࠬ࡞ࠖ࠙ޔ‬
⸃ᨆᯏ⢻ࠍቢోߦࠨ࡯ࡃߦ৻రൻߒ‫ߡߒߣࠬࡆ࡯ࠨߥ☴⚐߇ࠩ࡯࡙ޔ‬ᯏ⢻ࠍ೑↪ߔࠆ߽ߩ
߿‫⵾ࠫ࡯ࠤ࠶ࡄޔ‬ຠߣࠨ࡯ࡃࠍ૬↪ߒߚ߽ߩ‫ߩ╬ࠬࡆ࡯ࠨߚߒ੺ࠍ࡯࠲ࡦ࠮࠲࡯࠺ޔ‬ᒻᘒ
߇᜼ߍࠄࠇࠆ‫ࠩ࡯࡙ޕ‬஥ߢߪ‫ߦࡓ࠹ࠬࠪߩ␠⥄ޔ‬ㆡߒߚࠨ࡯ࡆࠬᒻᘒࠍ⷗ᭂ߼ࠆߎߣ߇㊀
ⷐߣߥࠆ‫ޕ‬
࿑⴫ 1-22 ࠢ࡜ࠗࠕࡦ࠻࡟ࡌ࡞㧔SaaS ဳ㧕
੐ᬺ⠪
䉿䊷䊦䊔䊮䉻
SaaS੐ᬺ⠪ ╬
䉣䊮䊄䊡䊷䉱
䉰䊷䊎䉴䊘䊷䉺䊦
䉡䉟䊦䉴䉼䉢䉾䉪䉣䊮䉳䊮
⸃ᨆᯏ⢻ ╬
䉰䊷䊎䉴
LAN
䌚
䊌䉺䊷䊮䊐䉜䉟䊦ᦝᣂ
䉸䊐䊃䉡䉣䉝ᦝᣂ
䉰䊷䊎䉴
࿑⴫ 1-23 ࠢ࡜ࠗࠕࡦ࠻࡟ࡌ࡞㧔SaaS/ᣢሽ⵾ຠߣߩࡂࠗࡉ࡝࠶࠻ဳ㧕
੐ᬺ⠪
䉣䊮䊄䊡䊷䉱
⵾ຠ
䉿䊷䊦䊔䊮䉻
SaaS੐ᬺ⠪ ╬
LAN
䊧䊏䊠䊁䊷䉲䊢䊮ᖱႎ
⢿ᆭᖱႎ ╬
䉰䊷䊎䉴
䌚
⵾ຠ䈱䉥䊒䉲䊢䊮䉰䊷䊎䉴
䈫䈚䈩ឭଏ
䉰䊷䊎䉴
26
䉡䉟䊦䉴
䊑䊨䉾䉪
䉡䉟䊦䉴
䊑䊨䉾䉪
࿑⴫ 1-24 ࠺࡯࠲࠮ࡦ࠲࡯࡟ࡌ࡞㧔ࡎࠬ࠹ࠖࡦࠣဳ‫ࠬࡆ࡯ࠨ࡮࠼ࠫ࡯ࡀࡑޔ‬㧕
䉰䊷䊎䉴
䊶䉴䊌䊛䊷䊦ኻ╷
䊶URL䊐䉞䊦䉺䊥䊮䉫
䊶䉝䉪䉶䉴೙ᓮ ╬
䊂䊷䉺䉶䊮䉺䊷
䋨䉪䊤䉡䊄ⅣႺ䋩
䉣䊮䊄䊡䊷䉱
LAN
ᄖㇱNW
ᄢᚻSIer
ㅢା੐ᬺ⠪
䊖䉴䊁䉞䊮䉫ᬺ⠪
䉿䊷䊦䊔䊮䉻 ╬
䌚
࿑⴫ 1-25 ࡀ࠶࠻ࡢ࡯ࠢ࡟ࡌ࡞
ᄖㇱNW
䉰䊷䊎䉴
䊶䉴䉨䊞䊮
䊶䉝䊤䊷䊃㈩ା
䉭䊷䊃䉡䉢䉟
NW਄䈱
ㅢା੐ᬺ⠪ ╬ 䊃䊤䊐䉞䉾䉪
27
䉣䊮䊄䊡䊷䉱
LAN
䌚
╙㧞┨ ☨࿖ߩࠢ࡜࠙࠼5CC5ਥⷐ੐ᬺ⠪േะ⺞ᩏ
⺞ᩏߩ᭎ⷐ
ᧄ┨ߢߪ‫߇ࠬࡀࠫࡆ࡮࠼࠙࡜ࠢޔ‬వⴕߔࠆ☨࿖Ꮢ႐ߦ߅ߌࠆ‫ޔ‬ᖱႎ࠮ࠠࡘ࡝࠹ࠖᏒ႐ߦ
ᓇ㗀ࠍਈ߃ࠆࡊ࡟ࠗࡗߩേะ߿ࡑ࡯ࠤ࠶࠻࠾࡯࠭ࠍᛠីߔࠆߚ߼‫☨ޔ‬࿖੐ᬺ⠪ߦኻߔࠆ⺞
ᩏࠍታᣉߒߚ‫ޕ‬એਅߦ⺞ᩏߩ᭎ⷐࠍ␜ߔ‫ޕ‬
⺞ᩏ⋡⊛
☨࿖ߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ࠍⷞ㊁ߦ౉ࠇߚ࠮ࠠࡘ࡝࠹ࠖ㑐ㅪࡆࠫࡀࠬേะࠍᛠីߔࠆ‫ޕ‬
⺞ᩏᣇᴺ
☨࿖ࠦࡦࠨ࡞࠲ࡦ࠻ߩදജߦࠃࠅ‫⸰ޔ‬໧߹ߚߪ㔚⹤ߦࠃࠆࡅࠕ࡝ࡦࠣ⺞ᩏࠍታᣉߒߚ‫ޕ‬
⺞ᩏኻ⽎ߣ⺞ᩏౝኈ
ᧄ⺞ᩏߦ߅ߌࠆ⺞ᩏኻ⽎෸߮⺞ᩏౝኈࠍએਅߦ␜ߔ‫ޕ‬
㧔⺞ᩏኻ⽎ߩࡅࠕ࡝ࡦࠣࡔࡕߪઃ㍳
I ࠍෳᾖ㧕
‫ޣ‬ਥⷐࠢ࡜࠙࠼/SaaS ੐ᬺ⠪‫ޤ‬
࡮ ࠢ࡜࠙࠼ᄢᚻ੐ᬺ⠪㧦Amazon
¾
ࠨ࡯ࡆࠬ᭎ⷐ‫ޔ‬ਥߥ࡙࡯ࠩጀ‫⽼ޔ‬ᄁ࡮ឭଏᣇᴺ
¾
⥄␠ࠨ࡯ࡆࠬߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߩ⠨߃ᣇ
࡮ ࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࠲㧦IBM
¾
ࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩዷ㐿⁁ᴫ‫ޔ‬Ꮢ႐ᕈߩ⹏ଔ
¾
ࠢ࡜࠙࠼ࠨ࡯ࡆࠬߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߩ⠨߃ᣇ
࡮ ࠮ࠠࡘ࡝࠹ࠖ࿅૕㧦Jericho Forum
¾
࠮ࠠࡘ࡝࠹ࠖᏒ႐ో૕ߩേะ‫࠭࡯࠾࠻࠶ࠤ࡯ࡑޔ‬
¾
࠮ࠠࡘ࡝࠹ࠖࡌࡦ࠴ࡖ࡯㧔ࠢ࡜࠙࠼/SaaS ࡆࠫࡀࠬ㧕ߩേะ
¾
ࠢ࡜࠙࠼/SaaS ࡆࠫࡀࠬ↥ᬺ᭴ㅧߩ⃻⁁ߣ੹ᓟߩᄌൻ
¾
ࠢ࡜࠙࠼/SaaS ߇࠮ࠠࡘ࡝࠹ࠖᏒ႐ߦਈ߃ࠆᓇ㗀 ╬
‫ࠖ࠹࡝ࡘࠠ࠮࡮࠼࠙࡜ࠢޣ‬੐ᬺ⠪‫ޤ‬
࡮ ࠢ࡜࠙࠼࡮࠮ࠠࡘ࡝࠹ࠖ੐ᬺ⠪㧦PureWire, AlertLogic, Zscaler
¾
⵾ຠ࡮ࠨ࡯ࡆࠬߩ᭎ⷐ‫․ޔ‬ᓽ‫᦭଻ޔ‬ᛛⴚ
¾
ਥߥ࡙࡯ࠩጀ‫⽼ޔ‬ᄁ࡮ឭଏᣇᴺ
¾
␠ౝߩ㐿⊒/ឭଏ૕೙‫ߩ᧚ੱޔ‬⢒ᚑ࡮⏕଻‫ޔ‬ឭ៤⁁ᴫ
¾
⃻࿷ߩ੐ᬺേะ‫੹ޔ‬ᓟߩ੐ᬺᚢ⇛࡮Ꮕ೎ൻᚢ⇛ ╬
28
☨࿖ߦ߅ߌࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖᏒ႐ߩേะ
☨࿖ߦ߅޿ߡߪ‫࠼࠙࡜ࠢޔ‬᥉෸߇వⴕߒߡ޿ࠆ߇‫․ߩߘޔ‬ᓽߣߒߡ‫ߦ․ޔ‬ᣣᧄᏒ႐ߣᲧ
セߒߡએਅ߇᜼ߍࠄࠇࠆ‫ޕ‬
࡮ ਥⷐߥࠢ࡜࠙࠼ኾᬺ੐ᬺ⠪ߩ਎⇇⊛ߥบ㗡
࡮ ਛዊડᬺߦ߅ߌࠆࠢ࡜࠙࠼೑↪ߩㅴዷ
࡮ ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߩ೑↪ߩჇᄢ
ߘߩ⢛᥊ߣߒߡ‫☨ޔ‬࿖ߦ߅ߌࠆ IT Ꮢ႐ߩ․ᓽ߇᜼ߍࠄࠇࠆ‫ޕ‬
࡮ ☨࿖ߢߪ࡙࡯ࠩ஥ߩᖱႎࠪࠬ࠹ࡓㇱ㐷ߦ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉ߦ㑐ߔࠆㆬቯ⢻ജ߇޽ࠆ
߇‫ޔ‬ᣣᧄߦ߅޿ߡߪࡌࡦ࠳஥߇ਥዉߒߡㆬቯߔࠆ௑ะ߇ᒝ޿‫ޕ‬
¾
ᣣᧄ߶ߤ SIer ߩജ߇ᒝߊߥ޿‫ޕ‬
¾
ਛዊડᬺߦ߅޿ߡ߽ዉ౉น⢻ߥࠨ࡯ࡆࠬࠍឭଏߔࠆࡌࡦ࠴ࡖ࡯╬‫ޔ‬ਛዊ੐ᬺ⠪
߇ᵴべน⢻ߢ޽ࠆ‫ޕ‬
࡮ ࡙࡯ࠩ஥ߩᬺോߩᮡḰൻ߇ㅴࠎߢ߅ࠅ‫ޔ‬IT ࠨ࡯ࡆࠬߦ߅ߌࠆ౒ㅢൻ߇ኈᤃ‫ޕ‬
߹ߚ‫☨ޔ‬࿖ߦ߅ߌࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖᏒ႐ߩ․ᓽߣߒߡએਅ߇᜼ߍࠄࠇࠆ‫ޕ‬
ࡀ࠶࠻ࡢ࡯ࠢ⢿ᆭ
࡮ ࡀ࠶࠻ࡢ࡯ࠢ߆ࠄߩ᡹᠄߇ᄙ᭽ߢᄙ޿‫ޕ‬ᖱႎ⓯ข⋡⊛߽ᄙ޿‫ޕ‬
࡮ ᡽ᴦ⊛ߣᗐቯߐࠇࠆᶏᄖ߆ࠄߩᷓೞߥ᡹᠄ࠍᤨ‫⚻ޘ‬㛎ߔࠆ‫ޕ‬
࿖᳃ߩᗧ⼂࡮ࠞ࡞࠴ࡖ࡯
࡮ ࠞ࡯࠼ᡰᛄ߿ዊಾᚻㅍઃᡰᛄߩᘠ⠌߆ࠄ୘ੱᖱႎ㒐ⴡߩᗧ⼂ߪ޽߹ࠅ㜞ߊߥ޿৻ᣇ‫ޔ‬
࿖ኅ߆ࠄߩࡊ࡜ࠗࡃࠪ࡯ᐓᷤߦߪᢅᗵ‫ޕ‬
࡮ ࿖㒐‫ޔ‬቟ో଻㓚ߩᗧ⼂߇ᶐㅘߒ‫ࠖ࠹࡝ࡘࠠ࠮࡯ࡃࠗࠨޔ‬ኻ╷߳ߩቭ᳃ߩᗧ⼂ߪᲧセ⊛
㜞޿‫ޕ‬
࡮ ࠝࡃࡑᄢ⛔㗔ߪ 1 ᦬‫ޔ‬3 ᦬‫ޔ‬5 ᦬ߣኻ╷ߦߟ޿ߡ⊒⴫ߒ‫ࠖ࠹࡝ࡘࠠ࠮࡯ࡃࠗࠨޔ‬㊀ⷞ
ߩᆫ൓ࠍ␜ߒߡ޿ࠆ‫ޕ‬
↥ᬺᛛⴚߩ․ᓽ
࡮ࠗࡦ࠲࡯ࡀ࠶࠻࡮ࡀ࠶࠻ࡢ࡯ࠢᛛⴚߦᒝߊ‫ޔ‬Cisco ╬⵾ຠዷ㐿߽Ꮑߺߢ਎⇇ࠍ࡝࡯࠼‫ޕ‬
࡮࠙ࠖ࡞ࠬኻ╷ߢ Symantec ߣ McAfee ߩ 2 ᒝࠍᠩߒ‫ߦ⥸ోޔ‬ᛛⴚ┹੎ജ߇ᒝ޿‫ޕ‬
↥ᬺߩᵴᕈ
࡮ ᰴߩⷐ࿃ߩ⋧ਸ਼ലᨐߢ੐ᬺⷙᮨ᜛ᄢ‫ޔ‬࿖㓙┹੎ജะ਄߇ኈᤃ
¾
࿖ౝᏒ႐ᄢ㧔IT ᵴ↪‫ޔ‬Sec ኻ╷㧕
¾
᡽ᐭߩᛛⴚ㐿⊒࡮ੱ᧚⢒ᚑᡰេ
¾
ࡌࡦ࠴ࡖࠠࡖࡇ࠲࡞╬⾗㊄ଏ⛎
࡮ ࠮ࠠࡘ࡝࠹ࠖࡌࡦ࠳ߪኾᬺ߇ਛᔃߛ߇‫ޔ‬IBM‫ޔ‬EMC ߩࠃ߁ߦ IT ડᬺ߇⾈෼ߔࠆ଀߽
޽ࠅ‫⛔ޔ‬วൻ߇ㅴࠎߢ޿ࠆ‫┹ޕ‬੎ജࠍᒝ߼ࠆᣇะߦ௛ߊߣ⠨߃ࠄࠇࠆ‫ޕ‬
29
ਥⷐࠢ࡜࠙࠼5CC5 ੐ᬺ⠪ߩേะ⺞ᩏ
ో૕ߩേะ
Google ߿ Salesforce ╬߇వⴕߔࠆਛ‫ޔ‬ᣢሽߩࡂ࡯࠼࠙ࠚࠕࡌࡦ࠳߽ࠢ࡜࠙࠼ะߌ⵾ຠ߿‫ࠢޔ‬
࡜࠙࠼/SaaS ੐ᬺ⠪߳ߩࠗࡦࡈ࡜ឭଏߦജࠍ౉ࠇߡ޿ࠆ‫৻ޕ‬ᣇߢᣢሽ࠰ࡈ࠻࠙ࠚࠕࡌࡦ࠳߽ࠢ࡜
࠙࠼ᛛⴚࠍᜬߟડᬺࠍ⾈෼ߔࠆߥߤߒߡ‫⵾␠⥄ޔ‬ຠߩࠢ࡜࠙࠼ォ឵ߦะߌߚḰ஻ࠍㅴ߼ߡ޿ࠆ‫ޕ‬
࿑⴫ 2-1 ☨࿖ߩࠢ࡜࠙࠼ᬺ⇇േะ
ㅪ៤
SaaS䈱
SaaS䈱CRM䈪┹ว
CRM䈪┹ว
Oracle
䉪䊤䉡䊄䈻ㅴ಴Ḱ஻ਛ
SAP
⾈෼
S䋺 Microsoft Online Service
Windows Live, (Office2010)
Sun
P䋺 Oracle Platform for SaaS
coghead
P䋺 Windows Azure Platform
䉲䉴䊁䊛䈎䉌䉰䊷䊎䉴ឭଏ䈻
੐ᬺォ឵䉕࿑䉎
઒ᗐൻ
䉸䊥䊠䊷䉲䊢䊮ឭଏ
H䋺 Windows Azure Storage
P䋺 Open Cloud Platform
Cloud Compute Service
P䋺 Google App Engine
ㅪ៤
IBM
Salesforce
ㅪ៤
HaaSᏒ႐䉕‧ᒁ
HaaSᏒ႐䉕‧ᒁ
ઁ੐ᬺ⠪䈫䈱ㅪ៤ᒝൻ
S䋺 Lotus Live
S䋺 Salesforce.com
P䋺 Force.com
H䋺 Amazon S3
Amazon EC2
ㅪ៤
H䋺 ઒ᗐൻ䉟䊮䊐䊤
䉪䊤䉡䊄OS
䉪䊤䉡䊄OS
䈪┹ว
Amazon
Cisco
Google
S䋺 Google Apps
(Google Wave2)
H䋺 Cloud Storage Service
ᛛⴚㅪ៤
NW䉴䉟䉾䉼䉕
NW䉴䉟䉾䉼䉕
ឭଏ
䊑䊤䉡䉱 䈱
PPT1䈪┹ว䈏੍ᗐ
Microsoft
⾈෼
S䋺 Oracle 䋨CRM) On-demand
CRM䋨
Force.com
CRM䋨SaaS䋩䇮
SaaS䋩䇮Force.com
䋨PaaS䋩䈪ᄢ䈐䈭䉲䉢䉝
PaaS䋩䈪ᄢ䈐䈭䉲䉢䉝
H䋺 Computing On-demand
䊒䊤䉟䊔䊷䊃
䉪䊤䉡䊄䈪┹ว
Netsuite
DELL
HP
ㅪ៤
S䋺 HP SaaS
S䋺 On-demand ERP
DCะ䈔䉰䊷䊋
DCะ䈔䉰䊷䊋
䉕ឭଏ
S: SaaS
P: PaaS
H: HaaS
/IaaS
⾈෼
P䋺 SuiteCloud
ERP⽼ᄁ䈪ㅪ៤
ERP⽼ᄁ䈪ㅪ៤
EDS
H䋺 ઒ᗐൻ䉟䊮䊐䊤
⊕ᛮ䈐䈲ઍ⴫⊛䈭
⵾ຠ䊶䉰䊷䊎䉴
H䋺 ઒ᗐൻ䉟䊮䊐䊤
┹ว
ㅪ៤
H䋺 ઒ᗐൻ䉟䊮䊐䊤
1. Personal Productivity Tool䋨Office䈱䉋䈉䈭ᢥᦠ䉿䊷䊦╬䈏ઍ⴫⊛䋩
2. Google Wave䋺2009ᐕ5᦬䈮㐿௅䈘䉏䈢䇮䇸Google I/O䇹䈪⊒⴫䈘䉏䈢ᰴ਎ઍ䉮䊚䊠䊆䉬䊷䉲䊢䊮䊒䊤䉾䊃䊐䉤䊷䊛
⾗ᢱ㧦ㅳೀ࠳ࠗࡗࡕࡦ࠼㧔2009 ᐕ 5 ᦬ 16 ᣣภ㧕
‫ޔ‬
ฦ␠౏⴫⾗ᢱ‫ޔ‬ႎ㆏╬ࠍၮߦਃ⪉✚ว⎇ⓥᚲ૞ᚑ
Amazon
ឭଏߔࠆࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩ᭎ⷐ‫․ޔ‬ᓽ‫᦭଻ޔ‬ᛛⴚ
Amazon Web Services㧔એਅ AWS㧕ߪ Amazon.com ߇ࠗࡦ࠲࡯ࡀ࠶࠻⚻↱ߢឭଏߔࠆ㆙㓒
ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣࠨ࡯ࡆࠬࠍ㓸⚂ߒߚ⴫⃻ߢ޽ࠆ‫ޕ‬ห␠ߢߪ‫ޔ‬2006 ᐕ 3 ᦬ߦᦨೋߩ Web
ࠨ࡯ࡆࠬ Simple Storage Service㧔S3㧕ߩឭଏࠍ☨࿖ౝߢ㐿ᆎߒߚ‫ᤨޕ‬㑆ߣ႐ᚲߦ㑐ଥߥߊ‫ޔ‬
Web ਄ߢᄢኈ㊂࠺࡯࠲ߩ଻ሽ࡮ᬌ⚝ߦ೑↪น⢻ߥࠗࡦ࠲ࡈࠚ࡯ࠬߣߒߡዷ㐿ߒߚ‫ ߊ⛯ޕ‬8
᦬ߦߪ‫▚⸘ߩ࠲࡯ࡘࡇࡦࠦߢ↱⚻࠻࠶ࡀ࡯࠲ࡦࠗޔ‬⢻ജࠍࠝࡦ࠺ࡑࡦ࠼ឭଏߔࠆ࡙࡯࠹ࠖ
࡝࠹ࠖ࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ࡮ࠨ࡯ࡆࠬ Amazon Elastic Compute Cloud㧔EC2㧕ࠍ⊒⴫ߒߚ‫ޕ‬
Amazon ߢߪ‫ޔ‬AWS ߦ߅ߌࠆᛛⴚ㕙ߢߩ․㐳ߦ㑐ߒߡ‫ޔ‬਎⇇ᦨᄢⷙᮨߦᢙ߃ࠄࠇࠆ Web ࠨ
ࠗ࠻㧔Amazon.com㧕ߩࠗࡦࡈ࡜߇ၮ⋚ߣߥߞߡ޿ࠆὐࠍᒝ⺞ߒߡ޿ࠆ‫ޕ‬Amazon.com ߩࠨࠗ
࠻೑↪⠪ߪ‫᦬ޔ‬㑆ߦߒߡ⊖ਁੱන૏ߦ߽ߩ߷ࠅ‫ޔ‬㘈ቴ࡮⽼ᄁ⠪ࠍኻ⽎ߣߒߚขᒁ߽ߎࠇߦ
Ყ଀ߒߚઙᢙߦ㆐ߒߡ޿ࠆ‫ޕ‬ห␠ߢߪ‫ޔ‬Amazon.com ߢߩ⚻㛎ࠍᵴ߆ߒߥ߇ࠄ‫ޔ‬AWS ߩ੐
ᬺ⊒ዷߦਇนᰳߥ਎⇇ⷙᮨߩࠗࡦࡈ࡜ࠍ㐿⊒‫ޔ‬ㆇ༡‫⛽ޔ‬ᜬߔࠆߦ⥋ߞߚߣ⺑᣿ߒߡ޿ࠆ‫ޕ‬
30
ਥߥ࡙࡯ࠩጀ‫⽼ޔ‬ᄁ࡮ឭଏᣇᴺ‫ޔ‬ឭ៤⁁ᴫ
Amazon ߦࠃࠆߣ‫ޔ‬2007 ᐕ 6 ᦬ߩᤨὐߢ‫ޔ‬AWS ߩ೑↪⋡⊛ߢ⊓㍳ߒߚ㐿⊒⠪ߪ 3 ਁ 3,000
ੱએ਄ߦߩ߷ࠆ‫੹ޕ‬ᣣ‫ޔ‬AWS ࠍᵴ↪ߒ‫ࠬࡆ࡯ࠨࠆߌ߅ߦࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޔ‬/
࠰࡝ࡘ࡯࡚ࠪࡦ㐿⊒ߦขࠅ⚵߻⁛┙♽࠰ࡈ࠻࠙ࠚࠕࡌࡦ࠳߿ SIer ડᬺߩࠦࡒࡘ࠾࠹ࠖ߇᜛
ᄢߔࠆߥߤ‫ޔ‬AWS ࠍขࠅᏎߊࠛࠦࠪࠬ࠹ࡓ߇ᒻᚑߐࠇߡ޿ࠆ‫ޕ‬
੹ᓟߩ੐ᬺᚢ⇛࡮Ꮕ೎ൻᚢ⇛
Amazon ߪ‫ࠬࡆ࡯ࠨ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔ‬Ꮢ႐ߦ߅޿ߡਥዉ⊛┙႐ߦ޽ࠆ‫ޕ‬Google ߇ዷ
㐿ߔࠆ AppEngine‫ޔ‬Rackspace ߩ Mosso Service ߣߪᦨ߽ᒝജߥ┹੎㑐ଥߦ޽ࠆ߇‫ޔ‬Amazon
ߪ‫ޔ‬એਅߦ᜼ߍࠆᯏ⢻ឭଏߦࠃࠅ‫ߦࠄࠇߎޔ‬ኻߒߡఝ൓ߥ࿾૏ࠍ⛽ᜬߒߡ޿ࠆ㧦
࡮ ࠞࠬ࠲ࡑࠗ࠭ᯏ⢻㧦ᮡḰ࡟ࡌ࡞ߦ⇐߹ࠆߎߣߥߊ‫࠭ࠗࡑ࠲ࠬࠞߩࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕޔ‬
ൻࠍᒝߺߣߒ‫ޔ‬ᣂߒ޿ࠕࡊ࡝ࠤ࡯࡚ࠪࡦߩ᭴▽⢻ജ߽஻߃ߡ޿ࠆ‫ޕ‬
࡮ ࠨࡐ࡯࠻ജ㧦Google ߩኻᔕ⸒⺆߇ Python ߩߺߢ޽ࠆߩߦኻߒ‫ޔ‬Amazon ߢߪ‫ޔ‬ᄙጘߦ
ਗ਼ࠆࡊࡠࠣ࡜ࡒࡦࠣ⸒⺆ࠍࠨࡐ࡯࠻ߒߡ޿ࠆ‫ޕ‬
࡮ ⸳ቯଔᩰ㧦Amazon ߢߪ‫߇ࠕ࡝ࡖࠠߩઁޔ‬ឭ␜ߔࠆ߽ߩߣห╬ߩଔᩰࠍ⛽ᜬߒߡ޿ࠆ
߇‫ߩઁޔ‬㗄⋡㧔㘈ቴߩࠕࠞ࠙ࡦ࠻ߦ߅ߌࠆ RAM ╬㧕ࠍ⸘▚ߒߚ႐ว‫ߦࠄߐޔ‬ૐଔᩰ
ߦߥࠆߎߣ߇ᄙ޿‫ޕ‬
࡮ ࠨ࡯ࡆࠬౝኈߩᷓᐲ㧦ᣧᦼෳ౉ߦࠃࠅหಽ㊁ࠍ‧ᒁߒߡ߈ߚ Amazon ߪ‫ࠫ࡯࡟࠻ࠬޔ‬
ߣࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߦ⇐߹ࠆߎߣߥߊ‫࠷ࡦ࠹ࡦࠦޔ‬㈩ାࠍߪߓ߼ SQS㧔Simple Queue
Service㧕‫ޔ‬SimpleDB ߦ߹ߢࠨ࡯ࡆࠬߩ᏷ࠍ᜛ᄢߒߚ‫ޕ‬
࡙࡯ࠩߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߩࠕࠞ࠙ࡦ࠲ࡆ࡝࠹ࠖ
AWS ߢߪ‫․߇ࡓࠗ࠲ࡊ࠶ࠕ߽ߡ޿߅ߦࠬࡆ࡯ࠨߩࠇߕ޿ޔ‬ቯߩ࡟ࡌ࡞ࠍਅ࿁ࠆ႐ว‫ޔ‬
㧔․
ቯ࡟ࡌ࡞ߩࠕ࠶ࡊ࠲ࠗࡓࠍ଻⸽ߔࠆ㧕ࠨ࡯ࡆࠬࠢ࡟ࠫ࠶࠻ߣߒߡឭ␜ߐࠇࠆ SLA ࠍㆡ↪ߒ
ߡ޿ࠆ‫ޔ߫߃଀ޕ‬EC2 SLA ߢߪ‫ޔ‬ᄾ⚂߇᦭ലߥ 1 ᐕ㑆ߦ߅޿ߡ‫ࡓࠗ࠲ࡊ࠶ࠕߩࠬࡆ࡯ࠨޔ‬
ࠍᦨૐ 99.95㧑ߩഀวߢ଻⸽ߒߡ޿ࠆ‫ޕ‬਄⸥ߩᦼ㑆ਛ‫ޔ‬EC2 ߇ߎߩ᧦ઙࠍḩߚߐߥ߆ߞߚ႐
ว‫ޔ‬㘈ቴߪ‫ޔ‬ᰴ᦬ߩ⺧᳞㊄㗵ߦ߅޿ߡ 10㧑ߩࠨ࡯ࡆࠬࠢ࡟ࠫ࠶࠻ࠍฃߌࠆ‫ޕ‬ૉߒ‫ޔ‬SLA ߢ
ߪ‫ߩઁߩߘ߿ࠖ࠹࡝ࡘࠠ࠮߇ࡓࠗ࠲ࡦ࠙࠳ޔ‬໧㗴ߦ⿠࿃ߔࠆ႐วߪ‫ޔ‬㘈ቴ߳ߩ⵬ఘࠍⴕ߁
߇‫ߪ࠴࡯࡝ࡉࠖ࠹࡝ࡘࠠ࠮ޔ‬ㆡ↪ᄖߣߥࠆ‫޿⸒ޕ‬឵߃ࠆߣ‫ޔ‬AWS ࠗࡦࡈ࡜ߦ߅ߌࠆ࠺࡯࠲
ߩቢోᕈߪ‫ߪߦ⊛⚳ᦨޔ‬㘈ቴ஥ߦ⽿છ߇޽ࠆ‫ޕ‬Steve Riley ᳁㧔Sr. Technical Program Manager,
Amazon Web Services㧕ߦࠃࠆߣ‫․ޔߪ࠴࡯࡝ࡉࠖ࠹࡝ࡘࠠ࠮ޟޔ‬ቯߩ㘈ቴ߇ AWS ߢ૗ࠍⴕ
ߞߡ޿ࠆ߆ߦࠃߞߡ⇣ߥࠆ႐ว߇ᄙ޿ߚ߼‫ᤨ⃻ޔ‬ὐߢߪ‫ޔ‬᡹᠄ߦ㑐ߔࠆ୘೎ߩ SLA ࠍឭ␜
ߒߡ޿ߥ޿‫৻ޕ‬ᣇ‫ޔ‬㧔࠮ࠠࡘ࡝࠹ࠖࡉ࡝࡯࠴╬ߦ㧕ᓇ㗀ࠍฃߌߚ㘈ቴߦኻߒߡߪ‫ᦨࠍࠇߘޔ‬
ዊ㒢ߦᛥ߃ࠆߎߣ߇ߢ߈ࠆࠃ߁‫ޔ‬ฦ␠ߦኻᔕߒߡ޿ࠆ‫ޕ‬൩⺰‫ޔ‬Amazon EC2 ߩࠗࡦࠬ࠲ࡦࠬ
ߢߪ‫ޔ‬ቢోߥ࡞࡯࠻ࠕࠢ࠮ࠬߣࠕ࠼ࡒ࠾ࠬ࠻࡟࡯࠲ࠕࠢ࠮ࠬࠍឭଏߒߡ޿ࠆ‫ޔ߼ߚߩߎޕ‬
ࠗࡦࠬ࠲ࡦࠬߣࠕࡊ࡝ࠤ࡯࡚ࠪࡦߩ቟ోᕈߪ‫ޔ‬ਥߦ㘈ቴߩ⽿છߣߥࠆ‫ޔߡߞࠃߦࠇߎޕ‬ᒰ
␠ߢߪ‫ޔ‬㘈ቴ߇⁛⥄ߩ࠮ࠠࡘ࡝࠹ࠖ࠷࡯࡞ࠍㆬᛯߢ߈ࠆࠃ߁‫ᦨޔ‬㜞࡟ࡌ࡞ߩᨵエᕈࠍឭଏ
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ߒߡ޿ࠆ‫ޕ‬᡹᠄ߩน⢻ᕈߣ㊀ᄢᕈࠍૐᷫߐߖࠆ਄ߢߪ‫ޔ‬ఝࠇߚ࠮ࠠࡘ࡝࠹ࠖߣ▤ℂᚻᲑ߇
ᦨ߽㊀ⷐߦߥߞߡߊࠆ‫ࠍ⸃⷗ߩߣޠ‬ㅀߴࠆઁ‫ޔ‬
‫ޟ‬AWS ౝㇱߦߪ‫ޔ‬᡹᠄ࠦࡒࡘ࠾࠹ࠖߦ߅ߌࠆ
㐿⊒ᵴേߩ⋙ⷞߦᔀᐩᵈജߒߚࠣ࡞࡯ࡊ߇޽ࠆ‫ޔߪߢߎߎޕ‬዁᧪ߦ߅ߌࠆ᭽‫ߥޘ‬⣀ᒙᕈߦ
ኻᔕߢ߈ࠆࠃ߁‫ޔ‬ᣣ‫ޔޘ‬ᒰ␠ࠨ࡯ࡆࠬߩะ਄ߦദ߼ߡ޿ࠆ‫⺑ߣޠ‬᣿ߒߡ޿ࠆ‫ޕ‬
࠮ࠠࡘ࡝࠹ࠖ੐ᬺ⠪ߦኻߔࠆ࠾࡯࠭
㘈ቴߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ߳ߩ ᔨߦኻᔕߔࠆߚ߼‫ޔ‬Amazon ߢߪ‫ޔ‬AWS ࡈ࡟࡯ࡓࡢ࡯
ࠢߦട߃‫ޔ‬SaaS ࠍឭଏߔࠆⶄᢙߩ࠰࡝ࡘ࡯࡚ࠪࡦࡊࡠࡃࠗ࠳ߣදᬺߒߡ߈ߚ‫ޕ‬ਛߢ߽
enStratus ߣߩឭ៤㑐ଥߪ‫ߦ․ޔ‬㊀ⷐߢ޽ࠅ‫ޔ‬AWS/ࠢ࡜࠙࠼ߦ߅ߌࠆࠛࡦ࠲࡯ࡊ࡜ࠗ࠭ࠢ࡜
ࠬߩࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠍዷ㐿࡮▤ℂߔࠆߚ߼ߩࠢ࡜࠙࠼࡮ࠗࡦࡈ࡜▤ℂࡊ࡜࠶࠻ࡈࠜ࡯ࡓ
ࠍឭଏߒߡ޿ࠆ‫ ߩߎޕ‬enStratus ߪ‫ޔ‬ၮᐙ Web ࠕࡊ࡝ࠤ࡯࡚ࠪࡦะߌߩ࠮ࠠࡘ࡝࠹ࠖ‫ޔ‬㜞น
↪ᕈߦᵈജߒߚࡑ࡞࠴ࠢ࡜࠙࠼࡮ࠕ࡯ࠠ࠹ࠢ࠴ࡖࠍ଻᦭ߒߡ޿ࠆ‫ޕ‬ห␠ߢߪ‫⺧↳⸵․ޔ‬ਛ
ߩ࠮ࠠࡘ࡝࠹ࠖ࡮ࠕ࡯ࠠ࠹ࠢ࠴ࡖߣࠗࡦ࠹࡝ࠫࠚࡦ࠻ߥ⥄േ࿁ᓳࠛࡦࠫࡦ㧔ᦨ㜞 99.9999㧑
ߩน↪ᕈࠍታ⃻㧕ߩᵴ↪ߦࠃࠅ‫ߦ࠼࠙࡜ࠢޟޔ‬ኻߔࠆ⥄ା‫⋡ࠍߣߎߔࠄߚ߽ࠍޠ‬ᮡߣߒߡ޿
ࠆ‫ޕ‬enStratus ߩឭଏࠨ࡯ࡆࠬߦ߅ߌࠆਥⷐߥ․㐳ߦߪ‫ޔ‬એਅߩࠃ߁ߥ߽ߩ߇޽ࠆ㧦
࡮ ᦨ㜞࡟ࡌ࡞ߩ࠮ࠠࡘ࡝࠹ࠖ㧦ࠢ࡜࠙࠼ౝㇱߩో࠺࡯࠲ࠍᥧภൻߒ‫࠼࠙࡜ࠢޔ‬ᄖㇱߦᓳ
ภൻߣ⹺⸽ߩାછࠍ⛽ᜬߔࠆ‫ޕ‬
࡮ ᦨ㜞 99.9999㧑ߩน↪ᕈ㧦ࡠ࡯࠼ࡃ࡜ࡦࠨ࡯‫࡯ࡌ࠲࡯࠺ޔࡃ࡯ࠨࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕޔ‬
ࠬߦ㑐ߒߡߪ‫ⶄޔ‬ᢙߩ࡟ࡌ࡞ߦ߅ߌࠆࡃ࠶ࠢࠕ࠶ࡊߣ⥄Ꮖୃᱜဳߩ࿁ᓳࠪࠬ࠹ࡓࠍ⥄
േ▤ℂߔࠆ‫ޕ‬
࡮ ◲නߦ೑↪น⢻ߥ▤ℂ૞ᬺ㧦ࡈࠔࠗ࡞࠺ࠖ࡟ࠢ࠻࡝߽฽߼‫ޔ‬Web ࠦࡦ࠰࡯࡞ߦࠃߞߡ
◲නߦ EC2 ߣ S3 ߩᠲ૞࡮▤ℂ߇น⢻‫ޕ‬enStratus ߢߪ‫ޔ‬Web ࠨ࡯ࡆࠬߩ๭߮಴ߒߦኻ
ᔕߔࠆઁ‫▤ࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕޔ‬ℂߦኻߔࠆࠦࡑࡦ࠼࡜ࠗࡦ࡮࡙࡯࠹ࠖ࡝࠹߽ࠖឭଏߒ
ߡ޿ࠆ‫ޕ‬
࡮ ᨵエᕈ㧦ࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠦ࡯࠼߳ߩᄌᦝࠍ৻ಾⴕࠊߕߦ‫ޔ‬Linux ߿ WindowsOS ߥߤ
ߔߴߡߩਥⷐߥࡊ࡜࠶࠻ࡈࠜ࡯ࡓߦ߅޿ߡ‫߽ߣࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕߩࠇߕ޿ޔ‬േ૞น⢻‫ޕ‬
ISV ߣߩ㑐ଥߦߟ޿ߡ‫ޔ‬Riley ᳁ߪ‫ޟޔ‬AWS ߳ߩઃടଔ୯ߣߥࠆࠃ߁‫ޔ‬ᄙᢙߩ ISV ߣදജ㑐
ଥߦ޽ࠅ‫ޔ‬enStratus ߪߘߩ 1 ␠ߢ޽ࠆ‫ޕ‬ᒰ␠ߣߒߡߪ‫ ࠄࠇߎޔ‬ISV ߩ޿ߕࠇ߆ࠍផ⮈ߔࠆ
ߣ޿߁ߩߢߪߥߊ‫ޔ‬㘈ቴ⥄り߇‫࡯࠽࠻࡯ࡄޔ‬ડᬺ߇ឭଏߔࠆ᏷ᐢ޿⵾ຠ㧔ࠨ࡯ࡆࠬ㧕ࠍ⹏
ଔߒߚ਄ߢ‫ߩ␠⥄ޔ‬੐ᬺ߿ᛛⴚ㕙ߢߩⷐ᳞ߦᦨㆡߥ߽ߩࠍㆬᛯߔࠆࠃ߁൘߼ߡ޿ࠆ‫ߣޠ‬ㅀ
ߴߡ޿ࠆ‫ޕ‬
IBM
ឭଏߔࠆࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩ᭎ⷐ‫․ޔ‬ᓽ‫᦭଻ޔ‬ᛛⴚ
਎⇇ᦨᄢⷙᮨߦᢙ߃ࠄࠇࠆ IT ࠨ࡯ࡆࠬડᬺߣߒߡ‫ޔ‬IBM ߪ‫ޔ‬ၮᧄ⊛ߥࠗࡦࡈ࡜‫࡞࠼ࡒޔ‬
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࠙ࠚࠕ߆ࠄ೑↪น⢻ߥ᏷ᐢ޿ࠨ࡯ࡆࠬߦ⥋ࠆ߹ߢ‫ࡆ࡯ࠨࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޔ‬
ࠬߦ߅ߌࠆో⥸⊛ߥଔ୯ㅪ㎮ࠍឭଏߒߡ޿ࠆ‫ޕ‬ห␠ߢߪ‫ޟ‬Smart Business‫࠺ࡦࠝޔߡߒߣޠ‬
ࡑࡦ࠼ߦࠃࠆ⁛⥄ߩࠢ࡜࠙࠼࡮࠰࡝ࡘ࡯࡚ࠪࡦ‫ࠍ࡜ࡈࡦࠗޔ‬ዷ㐿ߔࠆઁ‫ޔ‬ISV㧔⁛┙♽࠰ࡈ
࠻࠙ࠚࠕࡌࡦ࠳ડᬺ㧕ะߌߦ IBM ߩࠢ࡜࠙࠼࡮ࠗࡦࡈ࡜ࠍ೑↪ߒߡ‫ࠕࠚ࠙࠻ࡈ࠰ߩ␠⥄ޔ‬
ࠍ SaaS ߳ߣォ឵ߐߖࠆߚ߼ߩ࠷࡯࡞/ࠨ࡯ࡆࠬࠬࠖ࡯࠻߽ଏ⛎ߒߡ޿ࠆ‫ޕ‬IBM ߩࠢ࡜࠙࠼ࠨ
࡯ࡆࠬߪ‫ޔ‬એਅ‫ ߩޠࠣࡦࠖ࠹࡞ࠨࡦࠦޟޔޠࡓ࠹ࠬࠪޟޔޠࠬࡆ࡯ࠨޟ‬3 ⒳ߦಽ㘃ߐࠇࠆ‫ޕ‬
IBM ߢߪ‫┹ ޔ‬วઁ␠ߣߩᄢ߈ߥᏅ೎ൻߣߒߡ‫ޔ‬IBM Cloud Labs ߩሽ࿷ࠍ᜼ߍߡ޿ࠆ‫ޕ‬ᄢ
ဳᏒ႐෸߮ᚑ㐳Ꮢ႐ߦᚢ⇛⊛ߦ㈩஻ߐࠇߚߎߩ IBM Cloud Labs ߪ‫ޔ‬ห␠ߩࠢ࡜࠙࠼࡮ࠦࡦ
ࡇࡘ࡯࠹ࠖࡦࠣߦኻߔࠆⓍᭂ⊛ߥขࠅ⚵ߺࠍ␜ໂߔࠆ߽ߩߢ޽ࠆ‫࠼࠙࡜ࠢޕ‬ᛛⴚߩኾ㐷ኅ
ࠄ߇ขࠅ⚵߻‫ޔ‬ቢోⵝ஻ߩ⎇ⓥᣉ⸳ IBM Cloud Labs㧔IBM ߢߪ‫ޔ‬IT ↥ᬺߦ߅޿ߡᦨᄢⷙᮨ
ߢ޽ࠆߣߒߡ޿ࠆ㧕ߢߪ‫ߤߥࠖ࠹࡝ࡘࠠ࠮ޔ‬㘈ቴߦࠃߞߡ⇣ߥࠆ࠾࡯࠭ߦኻᔕߒߡ޿ࠆ‫ޕ‬
ਥߥ࡙࡯ࠩጀ‫⽼ޔ‬ᄁ࡮ឭଏᣇᴺ‫ޔ‬ឭ៤⁁ᴫ
IBM ߪ‫↥⋥ုߩߡߴߔޔ‬ᬺࠍ✂⟜ߒߚ Fortune 500 ડᬺะߌߦ‫ࠬ࡜ࠢ࠭ࠗ࡜ࡊ࡯࠲ࡦࠛޔ‬
ߩ࠰࡝ࡘ࡯࡚ࠪࡦࠍዷ㐿ߔࠆ IT ࠨ࡯ࡆࠬࡊࡠࡃࠗ࠳ߣߒߡᦨ߽⍮ฬᐲ߇㜞޿߇‫ޔ‬หᤨߦ‫ޔ‬
ਛዊડᬺ߿ ISV Ꮢ႐ߢ߽ᒝ޿ᡰᜬࠍฃߌߡ޿ࠆ‫⋥ޕ‬ធ⽼ᄁਥ૕ߩડᬺߣߒߡ⍮ࠄࠇߡ߈ߚ
߇‫ޔ‬ㄭᐕߢߪ‫ޔ‬ઃടଔ୯ౣ⽼ᬺ⠪߿ᛛⴚ㕙ߦ߅ߌࠆឭ៤వߣߩදᬺߦ߽ജࠍ౉ࠇߡ޿ࠆ‫ޕ‬
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ੐ᬺߦኻߔࠆห␠ߩขࠅ⚵ߺߪ‫⽼ޔ‬ᄁ/ࡑ࡯ࠤ࠹ࠖࡦࠣᚻᴺ
ߦ߅ߌࠆ࠻࡟ࡦ࠼ߣ౒ߦ⛮⛯ߒߡ߈ߚ‫ޔߡߒߣ଀৻ߩߘޕ‬2009 ᐕ 10 ᦬‫ޔ‬ห␠ߢߪ‫ޔ‬೑↪⠪
޽ߚࠅ᦬㗵 3 ࠼࡞߆ࠄଔᩰ⸳ቯߐࠇߚ‫ޔ‬㔚ሶࡔ࡯࡞ࠨ࡯ࡆࠬ LotusLive iNotes ࠍ⊒⴫‫ޕ‬ਛዊ
߆ࠄᄢડᬺߦ⥋ࠆ߹ߢࡆࠫࡀ࡙ࠬ࡯ࠩߦὶὐࠍᒰߡߚหࠨ࡯ࡆࠬߪ‫ޔ‬቟ోߥࠢ࡜࠙࠼ࠍ೑
↪ߒߚ㔚ሶࡔ࡯࡞ࡊ࡜࠶࠻ࡈࠜ࡯ࡓߣߒߡዷ㐿ߔࠆ߽ߩߢ޽ࠆ‫ޕ‬หࠨ࡯ࡆࠬߪ‫ޔ‬IBM ߆ࠄ
⋥ធ‫ޔߪߚ߹ޔ‬ห␠ߩ౏ᑼߥ੐ᬺឭ៤వࠍㅢߓߡ⾼౉߇น⢻ߢ޽ࠆ‫ࠦߩဳ࠼ࡦࡑ࠺ࡦࠝޕ‬
ࡦࡇࡘ࡯࠲ࠨ࡯ࡆࠬߦߟ޿ߡ߽‫ߣࠇߎޔ‬ห᭽ߩᣇᴺߢ⾼౉ߔࠆߎߣ߇ߢ߈ࠆ㧔99 ࠼࡞ߩ࠹
ࠬ࠻࠼࡜ࠗࡉߢࠬ࠲࡯࠻ߔࠆߎߣ߽น⢻㧕‫ޔߚ߹ޕ‬ห࠰࡝ࡘ࡯࡚ࠪࡦ߳ߩଔ୯ࠍઃടߔࠆឭ
៤వࠍㅢߓߡ‫ࠍࠬࡆ࡯ࠨޔ‬೑↪ߔࠆߎߣ߽ߢ߈ࠆ‫ޕ‬ឭ៤వߩ Aspera㧔ᰴ਎ઍવㅍᛛⴚߩ㐿
⊒ડᬺ㧕ࠍ଀ߦ᜼ߍࠆߣ‫⺧↳⸵․ޔ‬ਛߩ fasp ࡊࡠ࠻ࠦ࡞ࠍ૶↪ߒߚ Aspera ࠰ࡈ࠻࠙ࠚࠕߢ
ߪ‫ޔ‬ᣢሽߩࠗࡦࡈ࡜ࠍㅢߓߡ‫ࠅࠃޔ‬㜞ㅦߢ੍᷹น⢻ߥࡈࠔࠗ࡞ォㅍࠍታ⃻ߒߚ‫ߩߎޕ‬ડᬺ
ߢߪ‫ޔ‬IBM ߩࠝࡦ࠺ࡑࡦ࠼ဳࠦࡦࡇࡘ࡯࠹ࠖࡦࠣࠨ࡯ࡆࠬߦၮߠ޿ߡ‫ߩ␠⥄ޔ‬㧔ࠝࡦ࠺ࡑ
ࡦ࠼㧕ࠨ࡯ࡆࠬࠍឭଏߒߡ޿ࠆ‫ޕ‬
ឭ៤㑐ଥߩ᭴▽ߦኻߔࠆ IBM ߩⓍᭂ⊛ߥᆫ൓ߪ‫ߦ࡯࠽࠻࡯ࡄ࡞ࡀࡖ࠴ޔ‬㒢ࠄߕ‫࠙࡜ࠢޔ‬
࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣᬺ⇇ߩਥⷐࡊ࡟ࠗࡗߦ߅޿ߡ߽ห᭽ߢ޽ࠆ‫ޕ‬ઍ⴫⊛ߥ଀ࠍ᜼ߍࠆ
ߣ‫ޔ‬Amazon Web Services ߣߩදᬺߦࠃࠅ‫ޔ‬Amazon Elastic Compute Cloud㧔EC2㧕ߩ઒ᗐⅣ
Ⴚߦ߅޿ߡ‫ޔ‬㘈ቴ߇‫⵾ࠕࠚ࠙࠻ࡈ࠰ߩ␠⥄ޔ‬ຠࠍ೑↪ߢ߈ࠆࠃ߁ߦߥߞߚ㧔ߔߴߡߩᯏ⢻
ߣࠝࡊ࡚ࠪࡦ߇೑↪ߢ߈ࠆ‫ޔ‬໡↪ ߩࠦ࡯࠼㧕‫ޕ‬㘈ቴߦኻߒߡߪ‫ޔ‬㧔IBM ߣᄾ⚂ߒߚ㧕࠰ࡈ
࠻࠙ࠚࠕ࡜ࠗ࠮ࡦࠬࠍ Amazon EC2 ߦᜬߜㄟ߻ઁ‫ޔ‬Amazon Machine Images ࠍ૶ߞߚ࠰ࡈ࠻
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࠙ࠚࠕߩ㐿⊒㧔ISV ߩߺኻ⽎㧕‫ޔ‬IBM ࠨ࡯ࡆࠬࠍേ૞ߔࠆ⵾ຠൻᲑ㓏ߩ Amazon EC2 ࠍ೑↪
ߔࠆߎߣ߽⸵นߒߡ޿ࠆ‫ޕ‬ኻᔕ⵾ຠߦߪ DB2‫ޔ‬Informix‫ޔ‬Lotus‫ޔ‬Websphere ߥߤ߇޽ࠆ‫ޕ‬
੹ᓟߩ੐ᬺᚢ⇛࡮Ꮕ೎ൻᚢ⇛
IBM ߩᚢ⇛ߢߪ‫࠻࡯ࡌࠗ࡜ࡊޔ‬/ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߩਔᣇࠍ✂⟜ߒߡ޿ࠆ‫ޕ‬IBM ߢߪ‫ޔ‬
ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ߿ࠬ࠻࡟࡯ࠫߥߤࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߩ࡝࠰࡯ࠬࠍឭଏߔࠆߣหᤨ
ߦ‫ߩ࠼࠙࡜ࠢ࡮࠻࡯ࡌࠗ࡜ࡊޔ‬᭴▽ߦะߌߚ✚ว⊛ߥ࠰࡝ࡘ࡯࡚ࠪࡦ㧔Cloudburst㧕߽ዷ㐿‫ޕ‬
ߘߩ৻ᣇߢ‫ޔ‬IBM ߢߪ‫ࠆߌ߅ߦ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄߣ࠻࡯ࡌࠗ࡜ࡊޔ‬ਛ┙⁁ᘒߩ⛽ᜬߦ
߽ദ߼ߡ޿ࠆ‫ޕ‬Kristin Lovejoy ᳁㧔Director, IBM Corporate Security Strategy IBM CloudBurst
Project Office㧕ߪ‫ޟޔ‬㘈ቴ஥ߢߪ‫ߦ࠼࠙࡜ࠢ࡮࠻࡯ࡌࠗ࡜ࡊޔ‬ኻߒ‫ߚߒ⽾৻ߢ␠⥄ޔ‬೙ᓮ߇
ߢ߈ࠆ਄‫ߩ࡞࡯ࠜ࠙ࠕࠗࠔࡈޔ‬⢛ᓟߦ⟎߆ࠇߡ޿ࠆߎߣ߆ࠄ‫ޔ‬ᕈ⢻ߣ቟ోᕈߩਔ㕙ߢఝࠇ
ߡ޿ࠆߣᝒ߃ࠆะ߈߇޽ࠆ߇‫ޔ‬ታ㓙ߦߪ‫․ߦࠖ࠹࡝ࡘࠠ࠮ޔ‬ൻߒߡ♖Ꮑߦࠞࠬ࠲ࡑࠗ࠭ൻ
ߐࠇߚ SLA ߢߪ‫ߣࠇߎޔ‬ห╬ߩ቟ోᕈࠍ⏕଻ߒߡ޿ࠆ‫ߦ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔߚ߹ޕ‬㑐
ߒߡ⸒߃߫‫ޔ‬㘈ቴ஥ߢࠬࠤ࡯࡞ࡔ࡝࠶࠻ၮߠ޿ߚଔᩰ੤ᷤ߇ߢ߈ࠆߚ߼‫ߦࠄߐޔ‬ല₸ᕈ߇
㜞ߊ‫ޔ‬቟ଔߥ߽ߩߦߥࠆน⢻ᕈ߽޽ࠆ‫ߣޠ‬ㅀߴߡ޿ࠆ‫ޕ‬
࡙࡯ࠩߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߩࠕࠞ࠙ࡦ࠲ࡆ࡝࠹ࠖ
IBM ߢߪ‫ࠆߌ߅ߦࠬࡆ࡯ࠨ࠼࠙࡜ࠢߩ␠⥄ޔ‬ฦዪ㕙ࠍ✂⟜ߒߚ SLA ߦࠃߞߡ‫ޔ‬㘈ቴ߳ߩ
ࠕࠞ࠙ࡦ࠲ࡆ࡝࠹ࠖࠍ଻ᜬߒߡ޿ࠆ‫ޔߡ޿ߟߦࠇߎޕ‬Lovejoy ᳁ߪ‫ޟ‬SLA ߪ‫ࡌߩ࠼࠙࡜ࠢޔ‬
ࡦ࠳ડᬺ߇‫ޔ‬㘈ቴᲤߦ⇣ߥࠆࡆࠫࡀࠬ࠾࡯࠭ࠍℂ⸃ߒ‫⌕ࠍࠇߘޔ‬ታߦታⴕߔࠆࠃ߁ߥౝኈ
ߢ᭴ᚑߐࠇࠆߴ߈‫ߣߛޠ‬ᜰ៰ߒ‫ޔ‬ห␠ߢߪ‫ޔ‬એਅߩ㗄⋡ߦኻᔕߔࠆࠃ߁ឭ᩺ߒߡ޿ࠆ㧦
࡮ น↪ᕈ෸߮ࠕ࠶ࡊ࠲ࠗࡓ
࡮ ࠨ࡯࠼ࡄ࡯࠹ࠖߩ੺࿷ߥߤ‫▤࡜ࡈࡦࠗޔ‬ℂࠍታⴕߔࠆ⚵❱ߩᛠី
࡮ ࠺࡯࠲࠮ࠠࡘ࡝࠹ࠖ㧔․ߦ‫ߩߘ߿ࠖ࠹࡯ࡄ࠼࡯ࠨޔ‬ឭ៤వߦ߅ߌࠆ࠺࡯࠲ߩขࠅᛒ޿
ᣇᴺ㧕
࡮ ࡌࡦ࠳ડᬺߦ߅ߌࠆ⽿છ㧔⺕߇૗ߦኻߒߡ⽿છࠍ⽶߁ߩ߆ߩ᣿⏕ൻ㧕
࡮ ࡌࡦ࠳ડᬺ߿ࠨ࡯࠼ࡄ࡯࠹ࠖ߇ୟ↥ߒߚ႐วߩⷙቯ
࡮ ࠺࡯࠲ߩ⒖ⴕߣߘߩขࠅᛒ޿ᣇᴺ
࡮ 㘈ቴߩ࠺࡯࠲߇‫ޔ‬࿾ၞ߿࿖ߩႺ⇇ࠍ⿧߃ߡᵹ಴ߒߚ႐ว‫ߩߘޔ‬Ⴚ⇇㗔ၞߣࠕࠢ࠮ࠬߦ
㑐ߔࠆ೙⚂㧔࿖߿Ꮊߦࠃߞߡߪ‫․ޔ‬ቯ࿾ၞ߆ࠄ࠺࡯࠲߇ᵹ಴ߔࠆߎߣࠍ⑌ᱛ㧕
Lovejoy ᳁ߪ‫ޔ‬SLA ߦߟ޿ߡ‫ߡ޿߅ߦ┙⏕ߩࠖ࠹࡝ࡆ࠲ࡦ࠙ࠞࠕޔ‬㊀ⷐߥⷐ⚛ߢ޽ࠆߣߒ‫ޔ‬
‫ޟ‬ᄾ⚂ߦࠃߞߡ⇣ߥࠆ߇‫ޔ‬㧔IBM ߦ㒢ࠄߕ㧕ㅢᏱ‫ޔ‬วᗧߒߚ SLA ߩਛߢߪ‫࠹࡯ࡄ࠼࡯ࠨޔ‬
ࠖߩࡊࡠࡃࠗ࠳߇‫⽿߇⺕ޔߦᤨ↢⊒ߩ࠴࡯࡝ࡉࠖ࠹࡝ࡘࠠ࠮ޔ‬છࠍ⽶߁߆ࠍౕ૕⊛ߦቯ⟵
ߒߡ޿ࠆ‫ޔ߼ߚߩߎޕ‬㘈ቴ߇ߎࠇ㧔⽿છߩኻ⽎㧕ࠍ ᔨߔࠆߩߢ޽ࠇ߫‫ޔ‬SLA ߩਛߦᔅߕ
ߘߩౝኈࠍ⋓ࠅㄟࠎߢ߅ߊᔅⷐ߇޽ࠆ‫ߦࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޔߪࠇߎޔߚ߹ޕ‬
㒢ߞߡㆡ↪ߐࠇࠆ߽ߩߢߪߥ޿‫ޕ‬㘈ቴ߇ࠨ࡯࠼ࡄ࡯࠹ࠖߦ࠺࡯࠲ࠍឭ␜ߔࠆ㓙ߪ‫ࠇߕ޿ޔ‬
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ߩ႐วߦ߅޿ߡ߽‫ޔ‬SLA ߢߎߩ໧㗴ߦኻಣߒߥߌࠇ߫ߥࠄߥ޿‫⺑ߣޠ‬᣿ߒߡ޿ࠆ‫ޕ‬
࠮ࠠࡘ࡝࠹ࠖ੐ᬺ⠪ߦኻߔࠆ࠾࡯࠭
IBM ߢߪ‫ޔ‬㘈ቴ߇ ᔨߔࠆࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߢߩ࠮ࠠࡘ࡝࠹ࠖ㑐ㅪ໧㗴ࠍ
⊛⏕ߦᛠីߒߚ਄ߢ‫ޔ‬వߦㅀߴߚ IBM Security Framework ߩઁ‫⵾ࠖ࠹࡝ࡘࠠ࠮ߩ␠⥄ޔ‬ຠ㧔ᄖ
ㇱߩࡄ࡯࠻࠽࡯ߦᱴߤଐሽߔࠆᔅⷐ߇ή޿㧕ࠍ೑↪ߒߡ‫ߦࠄࠇߎޔ‬ኻᔕߒߡ޿ࠆ‫ޕ‬એਅߩ
࿑⴫ߢߪ‫ޔ‬ห␠߇ឭଏߔࠆᄙ᭽ߥ࠮ࠠࡘ࡝࠹ࠖᯏ⢻ࠍ᭎⺑ߒߡ޿ࠆ㧦
࿑⴫ 2-2 IBM ߇ឭଏߔࠆ࠮ࠠࡘ࡝࠹ࠖᯏ⢻
⾗ᢱ㧦IBM
Jericho Forum
ࠢ࡜࠙࠼᥉෸ߦะߌߚขࠅ⚵ߺߩ᭎ⷐ
Jericho Forum ߪ‫࡞ࡃ࡯ࡠࠣޔ‬ડᬺߩ CISO ࠄ㧔ᦨ㜞ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⽿છ⠪㧕߇㓸⚿ߒ‫ޔ‬
ࡀ࠶࠻ࡢ࡯ࠢႺ⇇ߩଚኂߦኻߔࠆડᬺࠪࠬ࠹ࡓߩ㒐ᓮࠦࡦ࠮ࡊ࠻㧔એਅ de-perimeterization㧦
ᄙ᭽ߥㅢାᵴേࠍⷐ࿃ߦࡈࠔࠗࠕ࠙ࠜ࡯࡞ߩᒙൻ߇⊒↢ߒߡ޿ࠆ⁁ᘒ‫ޕ‬એਅߩ࿑⴫ࠍෳᾖ㧕
ߦߟ޿ߡ‫ޔ‬ኻಣߔߴ߈໧㗴ࠍ⼏⺰ߔࠆ႐ߣߒߡ‫ޔ‬2003 ᐕߦࠬ࠲࡯࠻ߒߚ‫࠻࠶ࡀ࡯࠲ࡦࠗޕ‬
⚻↱ߢߩ቟ోߥ੐ᬺዷ㐿ࠍ⋡ᜰߔ৻ᣇ‫ޔ‬ડᬺߩࡀ࠶࠻ࡢ࡯ࠢႺ⇇ߦ߅ߌࠆ⛮⛯⊛ߥଚኂ໧
㗴ߦኻᔕߔࠆߚ߼‫ ߩࠄࠇߎޔ‬CISO ࠄ߇₸వߔࠆᒻߢ Jericho Forum ࠍ⸳┙ߒߚ‫ޟޕ‬Senior IT
Security Officers Working Together to Help Businesses Succeed‫ߦࡦࠟ࡯ࡠࠬࠍޠ‬ឝߍࠆหࡈࠜ࡯
࡜ࡓߦߪ‫੹ޔ‬ᣣ‫ޔ‬᰷Ꮊࠍߪߓ߼ർ☨‫ࠕࠫࠕޔ‬ᄥᐔᵗ࿾ၞߦ߅ߌࠆ㘈ቴડᬺ‫ޔࡗࠗ࡜ࡊࠨޔ‬
᡽ᐭᯏ㑐ߥߤ߇ળຬߣߒߡෳടߒߡ޿ࠆ‫ޕ‬
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࿑⴫ 2-3 De-perimeterization ߩ⠨߃ᣇ
⾗ᢱ㧦Jericho Forum
หࡈࠜ࡯࡜ࡓߢߪ‫੹ޔ‬ᣣߩࡆࠫࡀࠬⅣႺߦ߅ߌࠆᚑഞߪ‫ߚߒ↱⚻ࠍ࠻࠶ࡀ࡯࠲ࡦࠗޔ‬቟ోߥ
࠺࡯࠲વㅍߩታ⃻ߦࠃࠆදᬺߣ੐ᬺዷ㐿⢻ജߦଐሽߒߡ޿ࠆ‫ߩߣޔ‬ၮᧄ᭎ᔨࠍᜬߞߡ޿ࠆ‫ޕ‬2004
ᐕ‫ޔ‬ឭ៤వࠍߪߓ߼㘈ቴ‫ޔࡗࠗ࡜ࡊࠨޔ‬ᄖㇱᆔ⸤⠪ࠍ฽߻ડᬺฦ␠߇਎⇇ⷙᮨߢ቟ోߦදᬺߢ
߈ࠆࠃ߁‫ޔ‬቟ోᕈࠍㅊⓥߒߚࠕ࡯ࠠ࠹ࠢ࠴ࡖ‫ޔ‬ᛛⴚ࠰࡝ࡘ࡯࡚ࠪࡦ‫ޔ‬ታⵝߦ߅ߌࠆࠕࡊࡠ࡯࠴
ߩ㐿⊒ࠍ┙᩺࡮ਥዉߔࠆߣหᤨߦ‫ߩࡦ࡚ࠪ࡯ࡘ࡝࠰ࠄࠇߎޔ‬ၮ⋚ߣߥࠆࠝ࡯ࡊࡦᮡḰߩ㐿ᜏࠍ
ଦㅴߔࠆࠃ߁ߦߥߞߚ‫ߩߘޕ‬ᓟ‫ࠍ࠼࠙࡜ࠢޔ‬೑↪ߒߚࠕࡊ࡝ࠤ࡯࡚ࠪࡦ߳ߩ㜞޿㑐ᔃࠍ⹺⼂ߒ‫ޔ‬
2009 ᐕࠃࠅࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߦ߽ขࠅ⚵߻ࠃ߁ߦߥߞߚ‫ޕ‬
⃻࿷‫ޔ‬Jericho Forum ߦ߅ߌࠆࡒ࠶࡚ࠪࡦߪ‫ޔ‬એਅߩࠃ߁ߥᵴേࠍㅢߓߡ‫ޔ‬ળຬߦ߅ߌࠆ
ో૕⊛ߥ዁᧪ዷᦸߩ㆐ᚑࠍଦㅴߔࠆߎߣߦ޽ࠆ㧦
࡮ ࡝࡯࠳࡯ࠪ࠶ࡊࠍㅢߓߚ໧㗴ⓨ㑆ߩ․ቯ‫ޕ‬
࡮ ળຬో૕ߦ߅ߌࠆ዁᧪ዷᦸߦߟ޿ߡߩ⹤ߒว޿‫ޕ‬
࡮ ᭽‫ߥޘ‬೙⚂ߦขࠅ⚵ߺ‫ޔ‬ᛛⴚ㕟ᣂߦะߌߚⅣႺߩ᭴▽‫ޕ‬
࡮ Ꮢ႐ߩ⏕┙‫ޕ‬
࡮ ዁᧪ߦ߅ߌࠆࠕ࡯ࠠ࠹ࠢ࠴ࡖ‫⵾ޔࠬࡆ࡯ࠨޔ‬ຠ‫ޔ‬ᮡḰߦኻߔࠆᓇ㗀ജߩଦㅴ‫ޕ‬
ࠢ࡜࠙࠼ࠨ࡯ࡆࠬߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߩ࿷ࠅᣇ
Jericho Forum ߢߪ‫ޔ‬1㧕
㧚de-perimeterized ⅣႺߢߩ IT ࠕ࡯ࠠ࠹ࠢ࠴ࡖࠍ⏕଻ߔࠆᚻᲑߩ⹏
ଔ↪ߣߒߡ‫⸘⸳ޔ‬ේೣࠍቯ⟵ߒߚ৻ᑼߩᚓᓞ The Jericho Forum Commandments‫ޔ‬2㧕
㧚หࡈࠜ
࡯ ࡜ ࡓ ߩ ᚓ ᓞ ࠍ ḩ ߚ ߔ ቟ ో ߥ ࠕ ࡯ ࠠ ࠹ ࠢ ࠴ ࡖ ߩ ⸳ ⸘ ߦ 㑐 ߒ ߡ Collaboration Oriented
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Architectures㧔COA㧕Framework ࠍ⊒⴫ߒߚ‫ޕ‬
዁᧪ߩ de-perimeterized ߦ㑐ߔࠆ⸘↹ࠍ⠨᩺ߔࠆ㓙‫ޔ‬㗅቞ߔߴ߈㗔ၞߣේೣ߇ቯ⟵ߐࠇߡ
޿ࠆ‫ޕ‬
‫ޟ‬ఝࠇߚ࠮ࠠࡘ࡝࠹ࠖ‫ࠍޠ‬ၮ⋚ߣߔࠆ৻ᣇ‫ߩߎޔ‬ᚓᓞߢߪ‫ޔߦ․ޔ‬de-perimeterized ߦ
ኻߔࠆ᭴ᗐߩታ⃻ߦᔅⷐߥ࠮ࠠࡘ࡝࠹ࠖ㗔ၞߦኻಣߒߡ޿ࠆ‫⹏ ޕ‬ଔ߿᷹ቯน⢻ߥ᭎ᔨ‫࠰ޔ‬
࡝ࡘ࡯࡚ࠪࡦ‫ޔ‬ᮡḰ‫ߦࡓ࠹ࠬࠪޔ‬ᔕߓߚࡌࡦ࠴ࡑ࡯ࠢߣߒߡߩᓎഀࠍᜂߞߡ޿ࠆ‫ޕ‬એਅߢ
ߪ‫ࠍࠇߎޔ‬᭴ᚑߔࠆ 11 ߩᚓᓞߦ㑐ߔࠆ᭎ⷐࠍ␜ߒߚ㧦
࡮ ෂ㒾ߦߐࠄߐࠇߡ޿ࠆ⾗↥ߦ․ቯ࡮ㆡಾߥ଻⼔ߩ▸࿐ߣ࡟ࡌ࡞ߩㆡ↪ࠍ⟵ോઃߌࠆ‫ޕ‬
࡮ ࠮ࠠࡘ࡝࠹ࠖߩ᭴ㅧߪ‫ޔ‬ᐢ▸࿐ߢ‫ޔ‬᜛ᒛᕈࠍ஻߃‫◲ߟ߆࡞ࡊࡦࠪޔ‬නߦ▤ℂߢ߈ࠆ߽
ߩߢߥߌࠇ߫ߥࠄߥ޿‫ޕ‬
࡮ IT ࠗࡦࡈ࡜ߩ࠮ࠠࡘ࡝࠹ࠖⅣႺࠍ੍᷹ߔࠆߎߣߪෂ㒾ߢ޽ࠆ‫ޕ‬
࡮ ᯏེ෸߮ࠕࡊ࡝ࠤ࡯࡚ࠪࡦߦ㑐ߒߡߪ‫ߢࡦࡊ࡯ࠝޔ‬቟ోߥࡊࡠ࠻ࠦ࡞ࠍ૶↪ߒߚㅢା
߇⟵ോઃߌࠄࠇࠆ‫ޕ‬
࡮ ߔߴߡߩᯏེߦ߅޿ߡߪ‫ޔ‬ਇା↪ߣ್ᢿߐࠇࠆࡀ࠶࠻ࡢ࡯ࠢߦኻߒ‫ࡐࠖ࠹࡝ࡘࠠ࠮ޔ‬
࡝ࠪ࡯ߩ⛽ᜬ⢻ജࠍ஻߃ࠆߎߣ߇᧦ઙ‫ޕ‬
࡮ 㑐ଥ⠪‫ޔࠬ࠮ࡠࡊޔ‬ᛛⴚߩ޿ߕࠇߦ߅޿ߡ߽‫ޔ‬ታⴕߔࠆ࠻࡜ࡦ࡚ࠩࠢࠪࡦߦ㑐ߒߡߪ‫ޔ‬
ߔߴߡ⹺⸽ࠍฃߌߚㅘㆊ⊛ߥା↪࡟ࡌ࡞ߦ㆐ߔࠆߎߣ߇⟵ോઃߌࠄࠇࠆ‫ޕ‬
࡮ ⋧੕ߦ߅ߌࠆା㗬㑐ଥࠍ଻⸽ߔࠆ࡟ࡌ࡞ߪ‫․ޔ‬ቯߔࠆࠃ߁⟵ോઃߌࠄࠇࠆ‫ޕ‬
࡮ ⹺⸽‫⸵ޔ‬น‫ޔ‬
⺑᣿⽿છߪ‫ޔ‬೙ᓮࠍታⴕߔࠆ㗔ၞᄖㇱߢ⋧੕ㆇ↪/੤឵ߐࠇࠆ߽ߩߣߔࠆ‫ޕ‬
࡮ ࠺࡯࠲ࠕࠢ࠮ࠬߪ‫⥄࠲࡯࠺ޔ‬૕ߩ࠮ࠠࡘ࡝࠹ࠖዻᕈߦࠃߞߡ೙ᓮߐࠇࠆ߽ߩߣߔࠆ‫ޕ‬
࡮ ࠺࡯࠲ߦ㑐ߔࠆࡊ࡜ࠗࡃࠪ࡯㧔෸߮‫ޔ‬ଔ୯߇චಽߦ㜞޿ߔߴߡߩ⾗↥ߦ߅ߌࠆ࠮ࠠࡘ
࡝࠹ࠖ㧕ߢߪ‫⽿ޔ‬ോߣ․ᮭߩಽ㔌ࠍᔅⷐߣߔࠆ‫ޕ‬
࡮ ೋᦼ⸳ቯߦ߅޿ߡ‫଻ߪ࠲࡯࠺ޔ‬ሽᲑ㓏෸߮વㅍᲑ㓏ߩ޿ߕࠇߦ߅޿ߡ߽ㆡಾߦ଻⼔ߐ
ࠇࠆߎߣ߇⟵ോઃߌࠄࠇࠆ‫ޕ‬
The Collaboration Oriented Architectures㧔COA㧕Framework
Collaboration Oriented Architectures Framework ߢߪ‫ޔ‬એਅߩὐߦὶὐࠍᒰߡߚ৻ᑼߩ⸳⸘ේ
ೣࠍឭ␜ߒߡ޿ࠆ㧦
࡮ Ⴧᄢߔࠆࠦ࡜ࡏ࡟࡯࡚ࠪࡦߦ⿠࿃ߒߚ࠮ࠠࡘ࡝࠹ࠖ໧㗴ߦኻߔࠆ㒐ᓮ‫ޕ‬
࡮ Web 2.0 ߩઁ‫␠ޔ‬ᄖߢ߽૶↪ߐࠇࠆᛛⴚ㧔Externalization Technologies㧕߇߽ߚࠄߔࡆࠫ
ࡀࠬᯏળߩᵴ↪‫ޕ‬
หࡈ࡟࡯ࡓࡢ࡯ࠢߪ‫ޔ‬ฦ⚵❱ߦኻߒ‫ޔ‬୘೎ߩ࠾࡯࠭ߦว⥌ߔࠆᣇᴺߢ‫ޔ‬቟ోߥࡆࠫࡀࠬ
ࠦ࡜ࡏ࡟࡯࡚ࠪࡦࠍ┙᩺ߔࠆᚻᴺߩ⚫੺ߦᵈജߒߚ߽ߩߢ޽ࠆ‫ޕ‬COA ߩዷ㐿ߪ‫ޔ‬ലᨐ⊛߆
ߟ቟ోߥࠦ࡜ࡏ࡟࡯࡚ࠪࡦࠍታ⃻ߔࠆࠃ߁‫ޔ‬ᣢሽߩᮡḰߣᘠ଀ࠍၮ⋚ߣߒߡ޿ࠆ‫ޕ‬Jericho
Forum ߦ߅ߌࠆᰴߩ⋡ᮡߪ‫ࠆߌ߅ߦ࠼࠙࡜ࠢޔ‬቟ోߥࠦ࡜ࡏ࡟࡯࡚ࠪࡦߦኻᔕߒߚ‫ᦨޔ‬ఝ⦟
ߥේೣ৻ᑼࠍ㐿⊒ߔࠆߎߣߢ޽ࠆ‫ޕ‬
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೨ㅀߩㅢࠅ‫ ߩߎޔ‬COA ߪ‫ߚߒߣ⊛⋡ࠍࠬࡀࠫࡆޔ‬቟ోߥࠦ࡜ࡏ࡟࡯࡚ࠪࡦะߌߩࠕ࡯ࠠ
࠹ࠢ࠴ࡖࠍ⠨᩺ߔࠆ㓙‫ࠍ╷⦟ᦨߩߘޔ‬ឭ᩺ߔࠆߎߣߦὶὐࠍ⛉ߞߚࡈ࡟࡯ࡓࡢ࡯ࠢߢ޽ࠆ‫ޕ‬
೙ቯߐࠇߚ COA Framework㧔COA㧕v2.0 ߪ‫ޔ‬એਅߩⷐ⚛ߢ᭴ᚑߐࠇߡ޿ࠆ‫ޕ‬
Jericho Forum ߢߪ‫ߦࠬࡆ࡯ࠨ࠼࠙࡜ࠢޔ‬ኻߔࠆᄢડᬺߩ࠾࡯࠭ࠍಽᨆߔࠆߚ߼‫ޔ‬Cloud
Cube Model ߣጀ⁁ࡕ࠺࡞ࠍ㐿⊒ߒߡ޿ࠆ‫ޕ‬Stephen Whitlock ᳁㧔Board of Management of the
Jericho Forum ߩળຬ㧕ߦࠃࠆߣ‫ޔ‬
‫ߦࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޟ‬ኻߒߡߪ‫ࡀ࡯࠲ࡦࠗޔ‬
࠶࠻ࠍ⚻↱ߒߚ޽ࠄࠁࠆࠨ࡯ࡆࠬࠍ✂⟜ߔࠆࠃ߁ߥࠗࡔ࡯ࠫ߇޽ࠆߚ߼‫ࠇߎޔ‬㧔ࠢ࡜࠙࠼࡮
ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ㧕ߦ㑐ߔࠆᄙߊߩ࠺ࠖࠬࠞ࠶࡚ࠪࡦߪ‫ⶄޔ‬㔀ߦߥߞߡ޿ࠆ‫ߚߒ߁ߎޕ‬
⁁ᴫߦኻᔕߔࠆߚ߼‫ޔ‬Jericho Forum ߢߪ⋧੕ㆇ↪ᕈߦ㑐ߔࠆ໧㗴‫ߩࠬࡆ࡯ࠨ߿࠲࡯࠺ޔ‬૏
⟎‫ߩࠬࡆ࡯ࠨޔ‬᭴ᚑᣇᴺߥߤࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣౝㇱߩ᭽‫ߥޘ‬஥㕙߿․ᕈࠍᬌ
⸽ߔࠆ Cloud Cube Model ࠍ㐿⊒ߒߚ‫ࠆߌ߅ߦࠬࡆ࡯ࠨ࠼࠙࡜ࠢޔߪࠄࠇߎޕ‬㓏ጀ⊛ߥ࡟ࠗ
ࡗ㧔ࡈࠔࠗ࡞ࠨ࡯ࡆࠬࠍਅጀߣߒ‫ޔ‬㗅ᰴ‫ޔ‬㐿⊒ࠨ࡯ࡆࠬ‫ߩߘ߇ࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕޔ‬਄ጀࠍ
ᚑߔ㧕ࠍᬌ⸽ߔࠆጀ⁁ࡕ࠺࡞ߣㅪ⚿ߐࠇߡ޿ࠆ‫ޕ‬
ߎࠇࠄߩ஥㕙߿․ᕈࠍ⚕਄ߢ⚵ߺวࠊߖࠆߣ‫ޔ‬3 㕙߿ 4 㕙એ਄ߦߥࠆߚ߼‫ⶄޔ‬㔀ߦߪߥࠆ
߇‫․ޔ‬ቯߩࠢ࡜࠙࠼ࠨ࡯ࡆࠬ߇ታⴕน⢻ߢ޽ࠆ߆‫್ࠍޔ‬ᢿߔࠆ਄ߢᓎ┙ߟ߽ߩߢ޽ࠆ‫଀ޕ‬
߃߫‫ߩࠬࡆ࡯ࠨ࠼࠙࡜ࠢޔ‬᭴▽⢻ജࠍᜬߚߥ޿߇‫␠ޔ‬ౝߢታ⃻ߒߚ޿ߣ޿߁ડᬺߦ㑐ߒߡ
ߪ‫ߩࠬࡆ࡯ࠨ࠼࠙࡜ࠢޔ‬ឭଏᬺ⠪ߦ㐿⊒૞ᬺࠍᆔ⸤ߔࠆߎߣߦߥࠆ㧔ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜
࠙࠼ࠍ೑↪ߔࠆࠤ࡯ࠬ㧕
‫৻ޕ‬ᣇ‫ߩࠬࡆ࡯ࠨ࠼࠙࡜ࠢޔ‬ㄦㅦᕈࠍ᦭ലᵴ↪ߒߚ޿߇‫␠ޔ‬ౝߩࠗ
ࡦࡈ࡜ߪᜬߜߚߊߥ޿ߣ޿߁ડᬺߦ߅޿ߡߪ‫ࠍ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔ‬೑↪ߔࠆߎߣߦߥ
ࠆ‫ޕ‬
వߦㅀߴߚጀ⁁ࡕ࠺࡞ߦ߅޿ߡߪ‫◲ࠅࠃޔ‬නߦᄖㇱᆔ⸤ߢ߈ࠆ࡟ࠗࡗ߽޽ࠆ‫ޔ߫߃଀ޕ‬
ࠬ࠻࡟࡯ࠫߦ㑐ߒߡߪ‫ޔ‬ᄖㇱߩ࠮ࠠࡘ࡝࠹ࠖߦଐሽߔࠆߎߣߥߊ‫ޔ‬ᥧภൻߩߺߢኻᔕߢ߈
ࠆ‫৻ޕ‬ᣇ‫ࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕޔ‬㐿⊒ߩ႐วߪ‫࠼࠙࡜ࠢޔ‬ౝㇱߢࠦ࡯࠼ࠍേ૞ߐߖࠆᔅⷐ߇޽
ࠆߚ߼‫ޔ‬ᒰὼߩߎߣߥ߇ࠄ‫ޔ‬ᥧภൻࠍⴕ߁ߎߣߪߢ߈ߥ޿‫ޕ‬ડᬺߦ߅޿ߡߪ‫ࡀࠫࡆ␠⥄ޔ‬
ࠬߩⷐ⚛ߦ߅޿ߡ‫ޔ‬ᥧภൻ߿ࠛࠢࠬࡐ࡯࠻଻⼔߇ᔅⷐߥㇱಽ‫ߩઁߩߘޔ‬㗔ၞ߽ᬌ⸽ߒߚ਄
ߢ‫ߦࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޔ‬ㆡวߔࠆ߽ߩࠍ․ቯߔߴ߈ߢ޽ࠆ‫ޕ‬ᓥߞߡ‫ޔ‬Personally
Identifiable Information㧔PII㧦୘ੱࠍ⼂೎ߢ߈ࠆᖱႎ㧕ߥߤߪ‫ߩ࠼࠙࡜ࠢޔ‬㜞ጀߦ޽ߚࠆࠕࡊ
࡝ࠤ࡯࡚ࠪࡦ࡟ࡌ࡞ߢ⒖േߐߖࠆߎߣ߇࿎㔍ߥ㗔ၞ߆߽ߒࠇߥ޿‫⺑ߣޠ‬᣿ߒߡ޿ࠆ‫ޕ‬
߹ߣ߼
☨࿖ߩࠢ࡜࠙࠼/SaaS Ꮢ႐ߢߪ‫ޔ‬ᄢᚻࠢ࡜࠙࠼/SaaS ੐ᬺ⠪߇వߦบ㗡ߒߚߎߣߦ߽઻޿‫ޔ‬
ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼Ꮢ႐߇ᣣᧄࠃࠅᣧᦼߦᒻᚑߐࠇ‫ޔ‬ਛዊડᬺߦ߅޿ߡ߽೑↪߇ଦㅴߐ
ࠇߡ޿ࠆ⁁ᴫߦ޽ࠆ‫ߥ߁ࠃߩߘޕ‬ਛ‫࠼࠙࡜ࠢޔ‬/SaaS ੐ᬺ⠪ߦኻߒߡᣣᧄߩ࡙࡯ࠩ߇ᛴ߃ࠆ
⺖㗴ߩ 1 ߟߢ޽ࠆࠨ࡯ࡆࠬߩ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ߦߟ޿ߡߪ‫࠼࠙࡜ࠢߩࠇߕ޿ޔ‬/SaaS ੐ᬺ
⠪ߦ߅޿ߡ߽ᄢⷙᮨߥ࠮ࠠࡘ࡝࠹ࠖᛩ⾗ࠍⴕߞߡ߅ࠅ‫᦭଻␠⥄ޔ‬ᛛⴚߢኻᔕߔࠆ႐วߣ‫ޔ‬
ឭ៤੐ᬺ⠪ߦࠃࠅะ਄ߐߖࠆࠤ࡯ࠬ߇޽ࠆ‫ߩߘޔࠄ߇ߥߒ߆ߒޕ‬ౝኈ߿⾌↪ߥߤߩ⹦⚦ߪ
38
᣿ࠄ߆ߦߐࠇߕ‫ޔ‬ᄖㇱ੐ᬺ⠪ߦᆔ⸤ߔࠆ࠾࡯࠭ߦߟ޿ߡ߽⃻ᤨὐߢߪࠊ߆ࠄߥ޿ὐߪᄙ޿‫ޕ‬
߹ߚ‫ߦࠩ࡯࡙ޔ‬ኻߔࠆ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߩࠕࠞ࠙ࡦ࠲ࡆ࡝࠹ࠖߪ‫ޔ‬୘೎࡙࡯ࠩᲤߦቯ߼ࠆ
႐วߣ‫ޔ‬SLA ߢቯ߼ࠆ႐วߣ߇޽ࠅ‫߽ࠇߎޔ‬੐ᬺ⠪ߩᗧะߦࠃߞߡ⇣ߥࠆ‫ޕ‬
SIer ߦ߅ߌࠆࡆࠫࡀࠬߣ޿߁ὐߢߪ‫ޔ‬ᣣᧄߣ☨࿖ߢߪߘ߽ߘ߽࡙࡯ࠩડᬺߣ SIer ߩ㑐ଥ
߇⇣ߥࠆ⢛᥊߽޽ࠅ‫ޔ‬න⚐ߥᲧセߪ㔍ߒ޿‫☨ޔࠄ߇ߥߒ߆ߒޕ‬࿖ߩᄢᚻ SIer ߪ᭎ߨࡂ࡯࠼
࠙ࠚࠕࠍ଻᦭ߒߡ޿ࠆ႐ว߇ᄙߊ‫ޔ‬ᣣᧄߣห᭽ߦࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ࠍ฽߼ߚ‫ޔ‬ᣢሽ
ࠪࠬ࠹ࡓߩࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦࠍⷞ㊁ߦ౉ࠇߚࡆࠫࡀࠬዷ㐿ࠍ㐿ᆎߒߡ޿ࠆ⁁
ᴫߢ޽ࠆ‫ޕ‬
ࠢ࡜࠙࠼࡮࠮ࠠࡘ࡝࠹ࠖ੐ᬺ⠪ߩേะ
☨࿖ߢߪ‫ࠖ࠹࡝ࡘࠠ࠮ޔ‬੐ᬺ⠪߇ࠢ࡜࠙࠼ࡆࠫࡀࠬࠍዷ㐿ߒᆎ߼ࠆ଀߇⷗ࠄࠇࠆ‫▵ᧄޕ‬
ߢߪ‫ࠍࠬࡀࠫࡆࠖ࠹࡝ࡘࠠ࠮࡮࠼࠙࡜ࠢޔ‬ዷ㐿ߔࠆ☨࿖੐ᬺ⠪ߩ଀ࠍ⚫੺ߔࠆ‫ޕ‬
PureWire
ળ␠᭎ⷐ
2007 ᐕ⸳┙‫ޔ‬ᓥᬺຬᢙ 50 ฬ‫ޔ‬᜚ὐߪࠕ࠻࡜ࡦ࠲
੐ᬺ᭎ⷐ
․ߦਛⷙᮨ߆ࠄࠛࡦ࠲࡯ࡊ࡜ࠗ࠭ࠢ࡜ࠬߩડᬺߦὶὐࠍᒰߡߚࠗࡦ࠲࡯ࡀ࠶࠻೑↪ߦ߅
ߌࠆ࠮ࠠࡘ࡝࠹ࠖ‫ޔ‬ᕈ⢻‫ޔ‬೙ᓮ⢻ജߩᒝൻࠍ᳞߼ࠆ࠰࡝ࡘ࡯࡚ࠪࡦࠍឭଏ‫ޕ‬SaaS ဳ Secure
Web Gateway ߣߒߡዷ㐿ߐࠇࠆห␠ߩ Web Security Service ߪ‫ޔ‬ડᬺࡀ࠶࠻ࡢ࡯ࠢߣࠗࡦ࠲
࡯ࡀ࠶࠻ߩ㑆ߦ⟎߆ࠇ‫ߦࠬࡀࠫࡆޔ‬ᔅ㗇ߥ Web ೑↪ߦ߅޿ߡ࡙࡯ࠩࠍ଻⼔ߔࠆ‫ࡃ࠻࠙ࠕޕ‬
࠙ࡦ࠼ߩ Web ࠻࡜ࡈࠖ࠶ࠢߦ㑐ߒߡߪ‫ޔ‬቟ోᕈߣⷙ೙ㆩ቞ࠍክᩏߔࠆ৻ᣇߢ‫ޔ‬ਇᱜߥࡊࡠ
ࠣ࡜ࡓ߿ਇାߥ࡙࡯ࠩߦ㑐ߔࠆ࡟ࠬࡐࡦࠬ࠻࡜ࡈࠖ࠶ࠢߩಽᨆࠍታⴕߔࠆ‫▤ޕ‬ℂ⠪஥ߢߪ‫ޔ‬
⋥ᗵ⊛ߥ Web ࠗࡦ࠲ࡈࠚ࡯ࠬࠍ૶↪ߒ‫ޔ‬ห␠ࠨ࡯ࡆࠬߩ⋙ⷞ‫▤ޔ‬ℂ߇น⢻ߦߥࠆ‫ޕ‬
ਥߥ࡙࡯ࠩጀ
ⶄᢙߩ Fortune 1000 ડᬺ߽฽߼‫ޔ‬㔖⚦ડᬺ߆ࠄᄢડᬺߦ⥋ࠆ߹ߢ᏷ᐢ޿㘈ቴࠍ᦭ߔࠆ‫ޕ‬
ឭ៤⁁ᴫ
ਥⷐߥឭ៤వߢ޽ࠆ Reflexion ␠㧔IT ࠰࡝ࡘ࡯࡚ࠪࡦࠍឭଏ㧕ߢߪ‫ޔ‬ห␠ߣߩ OEM ᄾ⚂
ࠍㅢߓߡ‫ ߩ⥄⁛ޔ‬Web ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬࠍዷ㐿‫ޕ‬
଻᦭ᛛⴚ
URL Filtering‫ޔ‬Data Leak Prevention‫ޔ‬Application Control㧔ࡉ࡜࠙ࠩࠍ೑↪ߒߥ޿ Web ࠕࡊ
࡝ࠤ࡯࡚ࠪࡦࠍ฽߻ᄙ᭽ߥ Web ࠕࡊ࡝ࠤ࡯࡚ࠪࡦ߳ߩࠕࠢ࠮ࠬ▤ℂ㧕
‫ޔ‬Bandwidth Control‫ޔ‬
39
Compliance Enforcement㧔࡙࡯ࠩߦ⸵นߔࠆ࠲ࠬࠢ╬ࠍ⛔᜝ߒߚ‫࠭ࠗࡑ࠲ࠬࠞޔ‬ኻᔕߩ࡞࡯
࡞ኻᔕ▤ℂ㧕
‫ޔ‬The Dynamic Response Classifier Engine㧔HTTP ࡋ࠶࠳‫࡝࠲࡞ࠖࡈ࠷ࡦ࠹ࡦࠦޔ‬
ࡦࠣ‫⸃ࠢࡦ࡝ޔ‬ᨆߦࠃࠆ࡟ࠬࡐࡦࠬ࠻࡜ࡈࠖ࠶ࠢಽᨆ㧕‫ޔ‬The Threat Analyzer Engine㧔․ቯߩ
ࠕࡊ࡝ࠤ࡯࡚ࠪࡦߦ߅ߌࠆേ૞ࠍᱜ⏕ߦ್ᢿߔࠆࠃ߁‫ߣ࠻࡯࡟ࡘࡒࠛߩࠩ࠙࡜ࡉޔ‬หᤨߦ‫ޔ‬
ⶄᢙߩ࠮ࠠࡘ࡝࠹ࠖ࠴ࠚ࠶ࠢࠍታⴕ㧕‫ޔ‬Object-based Malware Detection‫ޔ‬Signature-based
Anti-Virus ╬
੹ᓟߩ੐ᬺᚢ⇛
⚻༡ᚻ⣨ࠍ஻߃ࠆߣหᤨߦ‫ޔ‬หಽ㊁ߦ♖ㅢߒߚੱ‛ࠄ߇ㆇ༡‫ࠆߌ߅ߦ࠼࠙࡜ࠢޟޕ‬⢿ᆭߩ
ലᨐ⊛ߥ࿁ㆱᛛⴚ‫ߡߒߣޠ‬ห␠߇ትવߔࠆㅢࠅ‫⃻ޔ‬࿷߹ߢߘߩ㗔ၞߢߪᚑഞࠍ෼߼ߡ޿ࠆ‫ޕ‬
੹ᓟ‫ࠍࠕࠚ࠙࠼࡯ࡂޔ‬೑↪ߒߚᓥ᧪ߩ࠰࡝ࡘ࡯࡚ࠪࡦߦኻߒߡ‫ޔ‬ᄢ߈ߥ┹੎ജߦߥࠆ߽ߩ
ߣ੍᷹ߐࠇࠆ‫ޕ‬
AlertLogic
ળ␠᭎ⷐ
2002 ᐕ⸳┙‫ޔ‬ᓥᬺຬᢙ 100 ฬ‫ޔ‬᜚ὐߪࡅࡘ࡯ࠬ࠻ࡦ
੐ᬺ᭎ⷐ
◲නߦዉ౉࡮೑↪ߢ߈ࠆࠝࡦ࠺ࡑࡦ࠼ࠨ࡯ࡆࠬߣߒߡ‫ⷙޔ‬೙ㆩ቞ߣ࠮ࠠࡘ࡝࠹ࠖߦኻᔕ
ߒߚ࠰࡝ࡘ࡯࡚ࠪࡦࠍឭଏ‫ޕ‬Alert Logic Log Manager ߪ‫ࠆߌ߅ߦ࠲࡯࠺ࠣࡠޔ‬෼㓸‫ޔ‬ቯᦼ⊛
ߥౣክᩏ‫ޔ‬቟ోߥ଻ሽ߇᧦ઙߣߐࠇࠆ PCI‫ޔ‬SOX‫ޔ‬HIPAA‫ޔ‬GLBA ╬ߩⷙ೙ㆩ቞ߦㆡ↪ߐࠇ
ࠆ‫⸃ޕ‬ᨆ࡮ᬌ⸽↪ߣߒߡห৻ߩᖱႎࠍ↢ᚑߒ‫ߣࠖ࠹࡝ࡘࠠ࠮ߥ⊛⥸ోޔ‬น↪ᕈߩะ਄ࠍ⋡
ᜰߒߡ޿ࠆ‫৻ޕ‬ᣇ‫ޔ‬Alert Logic Threat Manager ߢߪ‫ࠣࡦࡒ࡯ࡠޔ‬ኻᔕߩ࡜࠶ࡊ࠻࠶ࡊᯏེ߿
VPN ធ⛯‫ޔ‬ή✢ࠕࠢ࠮ࠬࡐࠗࡦ࠻‫ޔ‬ឭ៤వߩ Web ࡐ࡯࠲࡞‫ޔ᧪ᧄޔ‬ା↪ߢ߈ࠆߪߕߩ࠰࡯
ࠬߦ⿠࿃ߒߚ࠙ࠖ࡞ࠬ߿ࡢ࡯ࡓ╬߆ࠄౝㇱࡀ࠶࠻ࡢ࡯ࠢࠍᏱᤨ଻⼔ߔࠆ‫ߣࠇߎޕ‬หᤨߦ‫ޔ‬
ᄖㇱࡀ࠶࠻ࡢ࡯ࠢߣߩႺ⇇߿ࠛࡦ࠼ࡐࠗࡦ࠻ߩ㒐ᓮࠍ◲නߦㄤ࿁ߔࠆ⢿ᆭߦኻߒߡߪ‫ࡀޔ‬
࠶࠻ࡢ࡯ࠢ㒐ᓮߩၮᐙ࡟ࠗࡗࠍ᭴▽‫ޕ‬2009 ᐕ 2 ᦬‫ޔ‬2 ᐕㅪ⛯ߢ SAS 70 Type II Audit ࠍቢੌ
ߒߚߣ⊒⴫‫ޕ‬PCI SSC㧔PCI Security Standards Council㧕߇⹺ቯߒߚࠬࠠࡖ࠾ࡦࠣࡌࡦ࠳ડᬺ
㧔Approved Scanning Vendor㧕ߢ߽޽ࠆ‫ޕ‬
ਥߥ࡙࡯ࠩጀ
ࠛࡀ࡞ࠡ࡯‫ޔ‬ᛛⴚ‫ߤߥ࡞࡯࠹࡝ޔࠕࠤࠬ࡞ࡋޔ‬㕖Ᏹߦ᏷ᐢ޿↥ᬺߢ㘈ቴࠍ᜛ᄢ‫ⷙޕ‬೙Ḱ
᜚ߦኻߔࠆห␠ߩขࠅ⚵ߺ߇㘈ቴ᜛ᄢߩᄢ߈ߥⷐ࿃ߢ޽ࠅ‫↥࡞࡯࠹࡝ޔ‬ᬺߦ߅޿ߡߪ‫ޔ‬PCI
DSS ߳ߩḰ᜚߇ዉ౉ታ❣ߩჇടߦ❬߇ߞߚ‫ޕ‬
ឭ៤⁁ᴫ
Ingram Micro ␠ߩർ☨ߦ߅ߌࠆ 4 ਁ␠એ਄ߩ࠰࡝ࡘ࡯࡚ࠪࡦࡊࡠࡃࠗ࠳‫࡯ࠨ࠼ࠫ࡯ࡀࡑޔ‬
40
ࡆࠬࡊࡠࡃࠗ࠳ߦឭଏ‫ⶄޕ‬ᢙߩ Web ࡎࠬ࠹ࠖࡦࠣ෸߮ࡑࡀ࡯ࠫ࠼ࠨ࡯ࡆࠬߩឭଏᬺ⠪ߣឭ
៤㑐ଥߦ޽ࠆ‫ޕ‬
଻᦭ᛛⴚ
SaaS ࠰࡝ࡘ࡯࡚ࠪࡦߪ‫ޔࠣࡠޔ‬⢿ᆭ‫ޔ‬⣀ᒙᕈ࠺࡯࠲ࠍ෼㓸ߒ‫ޔ‬ಣℂߔࠆࠃ߁࠺࡯࠲࠮ࡦ
࠲࡯߳ߣォㅍߔࠆࠝࡦࡊ࡟ࡒࠬ㧔⥄␠ㆇ↪ဳ㧕ߩࡀ࠶࠻ࡢ࡯ࠢࠕࡊ࡜ࠗࠕࡦࠬߢ᭴ᚑ‫ޕ‬ห
␠ߩ࠺࡯࠲࠮ࡦ࠲࡯ౝߢࡎࠬ࠹ࠖࡦࠣߐࠇ‫ޔ‬਎⇇ߦὐ࿷ߔࠆో㘈ቴߩࠕࡊ࡜ࠗࠕࡦࠬ߆ࠄ
ߩ࠺࡯࠲ࠍ⸃ᨆߒ‫ޔ‬቟ోߦ଻▤ߔࠆ‫ޔઁߩߎޕ‬หࠦࡦࡐ࡯ࡀࡦ࠻ߢߪ‫ޔ‬㘈ቴߩ Web ࡐ࡯࠲
࡞ࠍㅢߓߡ‫ࡓࠗ࠲࡞ࠕ࡝ޔ‬෸߮ㆊ෰ߩേะ࠺࡯࠲߿࡟ࡐ࡯࠹ࠖࡦ߽ࠣឭ␜ߔࠆ‫ޕ‬
Log Manager ߪ‫ߦࠢ࡯ࡢ࠻࠶ࡀޔ‬ធ⛯ߐࠇߚ PC㧔ࡠ࡯ࠞ࡞㧕ߢࡠࠣ࠺࡯࠲ߩ෼㓸‫ࠣࠕޔ‬
࡟ࠥ࡯࡚ࠪࡦ‫ޔ‬࿶❗ࠍታⴕߒߚᓟ‫ޔ‬ડᬺߩ࠺࡯࠲࠮ࡦ࠲࡯ߦ߅޿ߡ‫ߩࠄࠇߘޔ‬ಣℂ‫⸃ޔ‬ᨆ‫ޔ‬
ႎ๔‫ޔ‬ᬌ⸽‫ޔ‬቟ోߥ଻ሽࠍ৻⽾ߒߡⴕ߁ࠝࡦ࠺ࡑࡦ࠼ဳࡠࠣ▤ℂߣߒߡߪ‫ޔ‬ᬺ⇇ೋߩᛛⴚ
ߢ޽ࠆ‫ޕ‬
Threat Manager ߢߪ‫ޔ‬ଚ౉⢿ᆭ߳ߩ଻⼔ߣ⣀ᒙᕈߩ▤ℂᛛⴚࠍන৻ߩ࠰࡝ࡘ࡯࡚ࠪࡦߦ⛔
ว‫ޕ‬Alert Logic ࡀ࠶࠻ࡢ࡯ࠢᯏེ߇⊒ାߔࠆߔߴߡߩ⼊๔ߪ‫ޔ‬ห␠ߩ࠺࡯࠲࠮ࡦ࠲࡯ౝㇱߢ
ࡎࠬ࠹ࠖࡦࠣߐࠇߚ㓸ਛ▤ℂဳߩኾ↪ࠪࠬ࠹ࡓ߳ߣ⋥ធ‫ޔ‬વㅍߐࠇࠆ‫ߩߘޕ‬ᓟ‫ߩߎޔ‬ኾ↪
ࠪࠬ࠹ࡓߢߪ‫ޔ‬IDS ⼊๔࠺࡯࠲ࠍ‫ޔ‬਎⇇ߦᐢ߇ࠆ Alert Logic ߩో࡙࡯ࠩ߆ࠄ෼㓸ߒߚ‫ޔ‬⣀
ᒙᕈᖱႎߣ࡝ࠕ࡞࠲ࠗࡓߩ⢿ᆭߦ㑐ߔࠆേะ࠺࡯࠲ߦ⋧㑐ߐߖ‫ࠖ࠹࡝ࡘࠠ࠮ޔ‬໧㗴ࠍ⊛⏕
ߦ․ቯ‫⺋ޔ߼ߚߩߎޕ‬ᬌ಴ߩน⢻ᕈ߇ૐᷫߔࠆߣߐࠇߡ޿ࠆ‫ޕ‬
੹ᓟߩ੐ᬺᚢ⇛
ઁߩ SaaS ߣห᭽‫ޔ‬ห␠ߢ߽ㄦㅦߥዉ౉ߣ࠯ࡠ଻቞ࠍ․㐳ߦ‫ޔ‬೨ᛄ޿ߩ⾗ᧄࠦࠬ࠻ࠍᔅⷐ
ߣߒߥ޿ὐ߽ᒝߺߣߒߡ޿ࠆ‫ޕ‬ห␠ߪ‫ޔ‬ਛዊⷙᮨߩડᬺߦᵈജߒߡ޿ࠆ‫ࡄࠣࡦࠖ࠹ࠬࡎޕ‬
࡯࠻࠽࡯ડᬺߣߪᒝ޿❬߇ࠅࠍ⏕┙ߒ‫▤ࠣࡠޔ‬ℂߩಽ㊁ߢ߽⹺⍮ᐲ߇㜞޿‫ޕ‬
Zscaler
ળ␠᭎ⷐ
2007 ᐕ⸳┙‫ޔ‬ᓥᬺຬᢙ 90 ฬ‫ޔ‬᜚ὐߪࠞ࡝ࡈࠜ࡞࠾ࠕ
੐ᬺ᭎ⷐ
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߦ߅ߌࠆ᭽‫ߥޘ‬቟ోᕈ໧㗴ߦኻᔕߒߚ‫ߡߒߣࠬࡆ࡯ࠨޟ‬
ߩ࠮ࠠࡘ࡝࠹ࠖᛛⴚ‫ࠍޠ‬ឭଏ‫ࠬࡒ࡟ࡊࡦࠝޕ‬㧔⥄␠ㆇ↪ဳ㧕ߩ࠮ࠠࡘ࡝࠹ࠖ࠰ࡈ࠻࠙ࠚࠕ
෸߮ࠕࡊ࡜ࠗࠕࡦࠬߩઍᦧᛛⴚߣߒߡዷ㐿ߒߡ޿ࠆ‫ޕ‬SaaS ဳߩ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ Global
Security Network ߢߪ‫ޔ‬ડᬺߩ Web ࠻࡜ࡈࠖ࠶ࠢࠍห␠ߩ࠺࡯࠲࠮ࡦ࠲࡯ߩ৻᜚ὐߦ࡝࠺ࠖ
࡟ࠢ࠻ߒ‫ޔ‬ฦ␠Ფߦ⇣ߥࠆࡐ࡝ࠪ࡯ߦᓥߞߡ‫⸵ߩࠢ࠶ࠖࡈ࡜࠻ޔ‬น߿ㆤᢿࠍታⴕ‫ߚߩߎޕ‬
߼‫ޔ‬ᄙὐ㧔ࡑ࡞࠴㧕ߩ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ߇ਇⷐߣߥࠆ‫ޕ‬
41
ਥߥ࡙࡯ࠩጀ
ᣢሽ㘈ቴߪ‫ޔ‬ᄢዊⷙᮨߩડᬺࠍਥ૕ߣߒߡ޿ࠆ‫ޕ‬ᄢ㨪ਛⷙᮨડᬺߢߪ‫ޔ‬ᓥ᧪ߩᄙὐ࠮ࠠ
ࡘ࡝࠹ࠖ⵾ຠࠍឃ㒰ߔࠆߚ߼‫ߚ߹ޔ‬ዊⷙᮨડᬺߦߟ޿ߡߪ‫ޔ‬IT ▤ℂ⠪ࠍ㓹↪ߔࠆߎߣߥߊ‫ޔ‬
ᣢሽ࠰࡝ࡘ࡯࡚ࠪࡦߩ▤ℂ࡮ᦝᣂߦⷐߔࠆ⾌↪ࠍ೥ᷫߔࠆᛛⴚߣߒߡ⹏ଔ߇㜞޿‫ޕ‬
ឭ៤⁁ᴫ
Microsoft ␠ߣߩឭ៤㑐ଥࠍㅢߓߡ‫ޔ‬Microsoft Active Protections Program㧔MAPP㧦࠮ࠠࡘ
࡝࠹ࠖࡌࡦ࠳ࠍኻ⽎ߦ‫ߢ଀᦬ޔ‬੐೨ߦ⣀ᒙᕈᖱႎࠍ㐿␜ߔࠆࡊࡠࠣ࡜ࡓ㧕ࠍ೑↪‫ޔ‬ᢙ޽ࠆ
ࡄ࡯࠻࠽࡯ࠪ࠶ࡊߩਛߢ߽㊀ⷐߥឭ៤㑐ଥߣߐࠇߡ޿ࠆ‫ޕ‬
଻᦭ᛛⴚ
ࠛࡦ࠲࡯ࡊ࡜ࠗ࠭ߢߩ࠮ࠠࡘ࡝࠹ࠖߦ㑐ߒߡߪ‫ޔ‬ㅢᏱ‫߿ࠕࠚ࠙࡞ࡑޔ‬ଚ౉⠪ߩ⿛ᩏ࠷࡯
࡞㧔᛫࠙ࠖ࡞ࠬ‫╬ࠕࠚ࠙ࠗࡄࠬ࠴ࡦࠕޔ‬㧕ࠍ೑↪ߒ‫ޔ‬቟ోߥႺ⇇ࠍ⏕଻ߔࠆࠃ߁‫ޔ‬᭽‫ߥޘ‬
ࠕࡊ࡝ࠤ࡯࡚ࠪࡦߣᯏེ㧔ࡈࠔࠗࠕ࠙ࠜ࡯࡞‫ࠬ࠮ࠢࠕࠢ࡯ࡢ࠻࠶ࡀޔࠗࠚ࠙࠻࡯ࠥޔ‬೙ᓮ‫ޔ‬
VPN ╬㧕߇੺࿷ߒߡ޿ࠆ‫ޕ‬ห␠ߩᛛⴚߢߪ‫࡜࠻ߚߒ↱⚻ࠍ࡜ࡈࡦࠗࠖ࠹࡝ࡘࠠ࠮ߩ␠⥄ޔ‬
ࡈࠖ࠶ࠢવㅍߦࠃࠅ‫৻ߩࠄࠇߎޔ‬ㇱࠍ೥㒰ߔࠆߎߣ߇ߢ߈ࠆ‫ޕ‬
ಽᢔဳߩࡑ࡞࠴࠹࠽ࡦ࠻ࠕ࡯ࠠ࠹ࠢ࠴ࡖࠍណ↪ߒߚห␠⵾ຠߪ‫ޔ‬ԘZscaler ߩ᭽‫ࡊࠕߥޘ‬
࡝ࠤ࡯࡚ࠪࡦ߇࠻࡜ࡈࠖ࠶ࠢߩࡈࠖ࡞࠲࡝ࡦࠣࠍታⴕߔࠆ㓙‫ޔ‬ㆃᑧࠍᦨዊ㒢ߦᛥ߃ࠆ
Single-Scan Multi-Action (SSMA) Gateway‫ޔ‬ԙ࠙ࠚࡉࡠࠣߩⷙᮨࠍᦨᄢ 50 ୚߹ߢ࿶❗น⢻ߥ
NanoLog ߇ਥⷐߥᛛⴚߣߥߞߡ޿ࠆ‫ߩࠄࠇߎޕ‬ᛛⴚ߇৻૕ߣߥࠅ‫ޔ‬ฃା࡮ㅍାߩ Web ࠻࡜
ࡈࠖ࠶ࠢߦኻߔࠆ IT ࡐ࡝ࠪ࡯ࠍㆡ↪ߔࠆ㓙ߦ‫ޔ‬૞ᬺᤨ㑆ߩ⍴❗ߣ㜞᜛ᒛᕈ߇ታ⃻ߐࠇࠆ‫ޕ‬
੹ᓟߩ੐ᬺᚢ⇛
2009 ᐕ 8 ᦬‫ࠍ࠭ࠗ࡜ࡊ࡯࠲ࡦࠛޔ‬ኻ⽎ߦ Infonetics ␠㧔࿖㓙Ꮢ႐ߩ⺞ᩏળ␠㧕߇ታᣉߒߚ
ࠕࡦࠤ࡯࠻⺞ᩏߩ⚿ᨐ‫ޔ‬ห␠ߪ‫ޔ‬SaaS ဳ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬࡊࡠࡃࠗ࠳ߦ߅ߌࠆ਄૏ 4
ࡉ࡜ࡦ࠼ߩ 1 ߟߦㆬ߫ࠇߚߣ⊒⴫‫ޕ‬ห⺞ᩏߩ⚿ᨐߢߪ‫↪⾌ޔ‬ᕈ⢻Ყ‫ࠬࡆ࡯ࠨޔ‬෸߮ࠨࡐ࡯
࠻‫ޔ‬ડᬺߣߒߡߩ⽷᡽⊛ߥ቟ቯᗵߥߤ᭽‫ߥޘ‬ၮḰߦ߅޿ߡ‫ޔ‬ห␠ߪ‫ޔ‬Cisco ␠‫ޔ‬TrendMicro
␠‫ޔ‬Symantec ␠ߥߤⶄᢙߩᄢᚻ࠮ࠠࡘ࡝࠹ࠖࡌࡦ࠳ࠍᛥ߃‫ߦ࡞ࡌ࡟ࡊ࠶࠻ޔ‬૏⟎ߒߡ޿ࠆ‫ޕ‬
42
╙㧟┨ ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬ೑↪⁁ᴫ࡮ᗧะ⺞ᩏ
⺞ᩏߩ᭎ⷐ
ᧄ┨ߢߪ‫࠼࠙࡜ࠢޔ‬/ SaaS ೑↪ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖߦ㑐ߔࠆ⺖㗴߿࠮ࠠࡘ࡝࠹ࠖ⏕଻
ߩࡐࠗࡦ࠻᣿⏕ൻ߿ࠢ࡜࠙࠼/ SaaS ᤨઍߦ߅ߌࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖᏒ႐ᕈࠍᛠីߔࠆߚ߼‫ޔ‬
ᣣᧄߩ࡙࡯ࠩડᬺߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩ೑↪േะ‫࠼࠙࡜ࠢߦࠄߐޔ‬/SaaS ࠍ೑↪ߒߡ޿
ࠆડᬺߦ߅ߌࠆዉ౉ᣇᴺ߿‫ޔ‬೑↪ߦ߅ߌࠆ▤ℂᣇᴺ╬ࠍ⺞ᩏߒߚ‫ޕ‬ᣣᧄડᬺో૕ߦ߅ߌࠆ
೑↪േะࠍᛠីߒ‫ޔ‬หᤨߦታ㓙ߩ೑↪⠪ߩ⁁ᴫࠍᷓߊតࠆߚ߼‫⺞ᧄޔ‬ᩏߪએਅߦ␜ߔࠃ߁
ߦ 2 Ბ㓏ߦಽߌߡታᣉߐࠇߚ‫ޕ‬
⺞ᩏᣇᴺ
⺞ᩏߪ 2 Ბ㓏ߩ࠙ࠚࡉࠕࡦࠤ࡯࠻⺞ᩏߢታᣉߒ‫ޔ‬ኻ⽎⠪ߪ goo ࡝ࠨ࡯࠴ࡆࠫࡀࠬࡕ
࠾࠲16߆ࠄએਅߩ᧦ઙߢ᛽಴ߒߚ‫ ╙ޕ‬1 ᰴ⺞ᩏߢߪ‫␠ޔ‬ౝᜂᒰ⠪ߦኻߒߡ␠ౝߩࠢ࡜
࠙࠼/SaaS ೑↪ߩ᦭ή‫ޔ‬೑↪ᗧะࠍ⡞߈‫ ╙ޔ‬2 ᰴ⺞ᩏߢߪ╙ 1 ᰴ⺞ᩏߦ߅޿ߡࠢ࡜࠙
࠼/SaaS ࠍ೑↪ߒߡ޿ࠆ‫ޔ‬ᚗ޿ߪ೑↪ࠍᬌ⸛ߒߡ޿ࠆߣ࿁╵ߒߚࡕ࠾࠲ࠍኻ⽎ߦ‫⹦ޔ‬
⚦ߥ೑↪⁁ᴫࠍ⡞޿ߚ‫ޕ‬
㧔ᧄ⺞ᩏߩ⺞ᩏ␿ߪઃ㍳ III ࠍෳᾖ㧕
⺞ᩏኻ⽎
goo ࡝ࠨ࡯࠴ࡆࠫࡀࠬࡕ࠾࠲߆ࠄએਅߩኻ⽎⠪ࠍ᛽಴ߒߚ‫ޕ‬
‫ ╙ع‬1 ᰴ⺞ᩏ㧦
࡮ ␠ౝะߌࠪࠬ࠹ࡓ࡮ᖱႎࠪࠬ࠹ࡓડ↹ㆇ↪▤ℂᜂᒰ⠪ ෸߮‫ޔ‬
࡮ ⥄␠ౝ IT ࠪࠬ࠹ࡓዉ౉ࠍ᳿ቯߔࠆ‫ߪߚ߹ޔ‬ዉ౉ࠍᬌ⸛ߒផ⮈ߔࠆ┙႐ߦ޿ࠆ࠰࡝ࡘ
࡯࡚ࠪࡦ࡮ࠪࠬ࠹ࡓડ↹‫ޔ⸘⸳ޔ‬㐿⊒‫ޔ‬ㆇ↪▤ℂ⠪
‫ ╙ع‬2 ᰴ⺞ᩏ
࡮ ╙ 1 ᰴ⺞ᩏߩ࿁╵⠪ߩ߁ߜ‫ޔ‬໧ 1 ߩ࿁╵߇‫࠼࠙࡜ࠢޟ‬/SaaS ࠍ೑↪ߒߡ޿ࠆ‫ޔߪߚ߹ ޠ‬
⃻࿷೑↪ߒߡ޿ߥ޿߇‫੹ޔ‬ᓟ೑↪ࠍᬌ⸛ߒߡ޿ࠆ‫ߣޠ‬࿁╵ߒߚ࿁╵⠪
࡮ ߆ߟ‫ޔ‬ᓥᬺຬᢙ 50 ੱએ਄ߩડᬺ
⺞ᩏᦼ㑆
‫ ╙ع‬1 ᰴ⺞ᩏ㧔‫ߩߚߥ޽ޟ‬ൕോవߩᖱႎࠪࠬ࠹ࡓߦ㑐ߔࠆ⺞ᩏ‫ߡߒߣޠ‬ታᣉ㧕
࡮ 2009 ᐕ 11 ᦬ 5 ᣣ㨪11 ᦬ 6 ᣣ
‫ ╙ع‬2 ᰴ⺞ᩏ㧔‫࠼࠙࡜ࠢޟ‬/ SaaS ೑↪ߦ㑐ߔࠆ⺞ᩏ‫ߡߒߣޠ‬ታᣉ㧕
࡮ 2009 ᐕ 11 ᦬ 10 ᣣ㨪11 ᦬ 13 ᣣ
࿁෼ᢙ
‫ ╙ع‬1 ᰴ⺞ᩏ㧦2,403 ઙ
‫ ╙ع‬2 ᰴ⺞ᩏ㧦305 ઙ
ߘߩ߁ߜ‫ ╙ޔ‬1 ᰴ⺞ᩏߦ߅ߌࠆ໧ 1 ߩ࿁╵߇‫ޔ‬
16
goo ࡝ࠨ࡯࠴ࡆࠫࡀࠬࡕ࠾࠲㧦https://research.goo.ne.jp/monitor/about_m.html
43
࡮ ‫࠼࠙࡜ࠢޟ‬/SaaS ࠍ೑↪ߒߡ޿ࠆ‫ޠ‬㧦152 ઙ
࡮ ‫⃻ޟ‬࿷೑↪ߒߡ޿ߥ޿߇‫੹ޔ‬ᓟ೑↪ࠍᬌ⸛ߒߡ޿ࠆ‫ޠ‬㧦153 ઙ
ᣣᧄߩ࡙࡯ࠩડᬺߦ߅ߌࠆࠢ࡜࠙࠼5CC5೑↪ታᘒ
⺞ᩏ⚿ᨐ
ࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬ㧔ࠢ࡜࠙࠼/SaaS㧕ߩ೑↪േะ㧔╙ 1 ᰴ⺞ᩏ㧕
╙ 1 ᰴ⺞ᩏߢߪ 2,403 ฬߩ࿁╵⠪ߦኻߒߡ‫࠼࠙࡜ࠢޔ‬/SaaS ߩ೑↪േะߦߟ޿ߡ⺞ᩏ
ࠍⴕߞߚ‫ޔߪߢߎߎޕ‬࿁╵⠪߇ࠢ࡜࠙࠼/SaaS ࠍࠃࠅࠊ߆ࠅ߿ߔߊࠗࡔ࡯ࠫߢ߈ࠆࠃ
߁ߦ‫࠼࠙࡜ࠢޟ‬/SaaS‫ߩ⃻⴫߁޿ߣޠ‬ઍࠊࠅߦ‫ࠢ࡯ࡢ࠻࠶ࡀޟޔ‬਄ߩࠨ࡯ࡆࠬ‫߁޿ߣޠ‬
⴫⃻ࠍ↪޿‫ࠍࠢ࡯ࡢ࠻࠶ࡀ߇ࠩ࡯࡙ޟࠍࠇߎޔ‬ㅢߓߡ࡝࠰࡯ࠬࠍᗧ⼂ߖߕߦ೑↪ߢ߈
ࠆࠨ࡯ࡆࠬ㧔ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ‫ޔ‬SaaS: Software as a Service‫ޔ‬ASP:
Application Service Provider ╬㧕‫ߣޠ‬ቯ⟵ߒߚ‫ޕ‬
╙ 1 ᰴ⺞ᩏߩ࿁╵⠪ߩ߁ߜ‫⃻ޔ‬࿷ࠢ࡜࠙࠼ࠍ‫ޟ‬೑↪ߒߡ޿ࠆ‫ߣޠ‬࿁╵ߒߚഀวߪ
22.1㧑‫⃻ޟߚ߹ޔ‬࿷೑↪ߒߡ޿ߥ޿߇‫੹ޔ‬ᓟ೑↪ࠍᬌ⸛ߒߡ޿ࠆ‫ߣޠ‬࿁╵ߒߚഀวߪ
23.1㧑ߣߥࠅ‫ޔ‬ඨᢙㄭߊ߇‫࠼࠙࡜ࠢޔ‬/SaaS ೑↪ߦኻߒߡⓍᭂ⊛ߥᆫ൓ࠍ⷗ߖߡ޿ࠆ‫ޕ‬
৻ᣇߢ‫⃻ޟ‬࿷೑↪ߒߡ߅ࠄߕ‫੹ޔ‬ᓟ߽೑↪ߔࠆ੍ቯߪߥ޿‫ޠ‬
㧔39.4㧑㧕ߣ࿁╵ߒߚ࿁╵
⠪ߦߘߩℂ↱ࠍ⡞޿ߚߣߎࠈ‫ޟޔ‬ᔅⷐᕈ߇ߥ޿‫ߩߣޠ‬࿁╵߇ 68.8㧑ࠍභ߼ߚ‫ޕ‬
ᣣᧄડᬺߦ߅ߌࠆ⃻࿷ߩࠢ࡜࠙࠼/SaaS ߩ೑↪ߪ‫ޔ‬Ყセ⊛ዉ౉ߦⓍᭂ⊛ߥડᬺߣ‫ߘޔ‬
߽ߘ߽ߩᔅⷐᕈࠍᗵߓߥ޿ߚ߼‫ޔ‬ᬌ⸛߽ⴕࠊߥ޿ડᬺߣߦੑᭂൻߒߡ޿ࠆ⁁ᴫ߇޽ࠆ‫ޕ‬
࿑⴫ 3-1 ࠢ࡜࠙࠼/SaaS ߩ೑↪േะ
㩿㪥㪔㪉㪋㪇㪊㪀
㪈㪌㪅㪋㩼
㪉㪉㪅㪈㩼
㪉㪊㪅㪈㩼
㪊㪐㪅㪋㩼
೑↪䈚䈩䈇䉎
⃻࿷೑↪䈚䈩䈇䈭䈇䈏䇮੹ᓟ೑↪䉕ᬌ⸛䈚䈩䈇䉎
⃻࿷೑↪䈚䈩䈍䉌䈝䇮੹ᓟ䉅೑↪䈜䉎੍ቯ䈲䈭䈇
䉒䈎䉌䈭䈇
17
ᧄ⺞ᩏߩන⚐㓸⸘⚿ᨐߪઃ㍳ III ࠍෳᾖ‫ޕ‬
44
࿑⴫ 3-2 ࠢ࡜࠙࠼/SaaS ࠍ೑↪ߒߥ޿ℂ↱
㪇㩼
㩿㪥㪔㪐㪋㪍㪀
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㪌㪇㩼
㪍㪇㩼
㪎㪇㩼
㪐㪇㩼
㪈㪇㪇㩼
㪍㪏㪅㪏㩼
ᔅⷐᕈ䈏䈭䈇
㪌㪅㪏㩼
ౝㇱ䋨␠ౝ䇮♽೉ડᬺ╬䋩䈱ℂ⸃䉕ᓧ䉌䉏䈭䈎䈦䈢
㘈ቴ䊶ขᒁవ䈱ℂ⸃䉕ᓧ䉌䉏䈭䈎䈦䈢
㪏㪇㩼
㪈㪅㪈㩼
㪉㪋㪅㪇㩼
䉮䉴䊃䊜䊥䉾䊃䈏ᓧ䉌䉏䈭䈇
㪈㪐㪅㪌㩼
䉶䉨䊠䊥䊁䉞䈮ਇ቟䈏䈅䉎
㪈㪏㪅㪉㩼
ା㗬ᕈ䈮ਇ቟䈏䈅䉎
䉲䉴䊁䊛䉕ᄖㇱ䈮಴䈞䈭䈇ⷙቯ䈏䈅䉎䈢䉄
㪏㪅㪎㩼
䉲䉴䊁䊛ᡷୃᤨᦼ䈪䈭䈇䈢䉄
㪐㪅㪋㩼
㪉㪅㪈㩼
䈠䈱ઁ
ࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬߩ೑↪⠪ࡊࡠࡈࠔࠗ࡞㧔╙ 1 ᰴ⺞ᩏ㧕
ࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬߩ೑↪₸ߪ‫ޔ‬㔚᳇ㅢାᬺ‫ޔ‬㊄Ⲣ࡮଻㒾ᬺ‫ޔ‬ᖱႎ‫ޔ‬IT 㑐ㅪ
ડᬺߩ㗅ߦ㜞ߊ‫ޔ‬IT ࠍ೑↪ߔࠆᯏળߩᄙ޿ડᬺߢߩ೑↪߇⋡┙ߟ‫ޔߚ߹ޕ‬ᓥᬺຬᢙߩ
ᄙ޿ᄢડᬺ߶ߤ೑↪₸߇㜞޿௑ะߦ޽ࠆ‫ޕ‬ෳ⠨ߣߒߡ‫ޔ‬࿑⴫ 3-5 ߦ࿁╵⠪ߩડᬺߩᓥ
ᬺຬᢙߣࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬ೑↪⁁ᴫ೎ߦᓥᬺຬᢙߩಽᏓࠍᲧセߒߡ޿ࠆ‫ޕ‬
࿑⴫ 3-3 ᬺ⒳೎ࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬ೑↪ߩ⁁ᴫ
㪇㩼
ᑪ⸳ᬺ䋨㪥䋽㪈㪉㪌䋩
㪉㪇㩼
㪋㪇㩼
㪍㪇㩼
㪈㪇㪇㩼
㪈㪇㪅㪋㩼
㪋㪏㪅㪇㩼
㪉㪋㪅㪏㩼
㪈㪍㪅㪏㩼
㪏㪇㩼
⵾ㅧᬺ䋨㪥䋽㪌㪏㪎䋩
㪈㪐㪅㪊㩼
㪉㪋㪅㪌㩼
㪋㪇㪅㪉㩼
㪈㪍㪅㪇㩼
㔚᳇䊶䉧䉴䊶ᾲଏ⛎䊶᳓㆏ᬺ䋨㪥䋽㪉㪈䋩
㪈㪐㪅㪇㩼
㪉㪊㪅㪏㩼
㪋㪉㪅㪐㩼
㪈㪋㪅㪊㩼
ㆇャ䇮ୖᐶᬺ䋨㪥䋽㪋㪉䋩
෈ᄁ䊶ዊᄁᬺ䇮㘶㘩ᐫ䇮ኋᴱᬺ䋨㪥䋽㪉㪉㪉䋩
㊄Ⲣ䊶଻㒾ᬺ䋨㪥䋽㪐㪉䋩
ਇേ↥ᬺ䋨㪥䋽㪊㪍䋩
㪈㪎㪅㪋㩼
ᢎ⢒䊶ቇ⠌ᡰេᬺ䋨㪥䋽㪍㪋䋩
㪉㪈㪅㪐㩼
䈠䈱ઁ䉰䊷䊎䉴ᬺ䋨㪥䋽㪉㪊㪇䋩
㪉㪉㪅㪉㩼
䈠䈱ઁ䋨㪥䋽㪌㪊䋩
㪈㪎㪅㪇㩼 㪌㪅㪎㩼
㪈㪎㪅㪉㩼
㪋㪎㪅㪏㩼
㪈㪊㪅㪇㩼
㪋㪌㪅㪊㩼
㪈㪌㪅㪍㩼
㪈㪋㪅㪊㩼
㪋㪊㪅㪇㩼
㪉㪇㪅㪋㩼
㪊㪐㪅㪍㩼
೑↪䈚䈩䈇䉎
⃻࿷೑↪䈚䈩䈇䈭䈇䈏䇮੹ᓟ೑↪䉕ᬌ⸛䈚䈩䈇䉎
⃻࿷೑↪䈚䈩䈍䉌䈝䇮੹ᓟ䉅೑↪䈜䉎੍ቯ䈲䈭䈇
䉒䈎䉌䈭䈇
45
㪌㪅㪍㩼
㪌㪇㪅㪇㩼
㪉㪈㪅㪎㩼
㪈㪌㪅㪉㩼
㪈㪌㪅㪉㩼
㪊㪌㪅㪋㩼
㪊㪏㪅㪐㩼
಴ 䊶᡼ㅍᬺ䋨㪥䋽㪈㪏䋩 㪌㪅㪍㩼
ක≮䊶⑔␩㑐ㅪᬺ䋨㪥䋽㪋㪍䋩
㪉㪋㪅㪈㩼
㪉㪌㪅㪉㩼
ᖱႎ䇮㪠㪫㑐ㅪ䋨㪥䋽㪏㪉㪈䋩
㪉㪈㪅㪎㩼
㪈㪐㪅㪍㩼
㪋㪊㪅㪌㩼
㪈㪋㪅㪈㩼
㪈㪊㪅㪐㩼
㪌㪇㪅㪇㩼
㪈㪐㪅㪋㩼
㔚᳇ㅢାᬺ䋨㪥䋽㪋㪍䋩
㪉㪉㪅㪏㩼
㪊㪇㪅㪋㩼
㪊㪉㪅㪍㩼
㪈㪍㪅㪎㩼
㪈㪋㪅㪇㩼
㪋㪍㪅㪏㩼
㪈㪐㪅㪏㩼
㪈㪐㪅㪋㩼
㪉㪈㪅㪋㩼
㪋㪇㪅㪌㩼
㪉㪏㪅㪍㩼
㪐㪅㪌㩼
㪊㪎㪅㪎㩼
࿑⴫ 3-4 ᓥᬺຬᢙ೎ߩࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬ೑↪ߩ⁁ᴫ
㪇㩼
㪉㪇ੱએਅ䋨㪥㪔㪌㪐㪋䋩
㪉㪈ੱ䌾㪌㪇ੱએਅ䋨㪥㪔㪉㪌㪌䋩
㪈㪇㩼
㪉㪇㩼
㪈㪊㪅㪌㩼
㪊㪇㩼
㪋㪇㩼
㪌㪇㩼
㪉㪇㪅㪐㩼
㪈㪍㪅㪌㩼
㪉㪇㪅㪇㩼
㪍㪇㩼
㪎㪇㩼
㪏㪅㪋㩼
㪌㪈㪅㪏㩼
㪈㪈㪅㪏㩼
㪉㪇㪅㪎㩼
㪉㪋㪅㪌㩼
㪊㪏㪅㪌㩼
㪈㪇㪈䌾㪊㪇㪇ੱએਅ䋨㪥㪔㪊㪎㪏䋩
㪈㪐㪅㪊㩼
㪉㪋㪅㪐㩼
㪋㪈㪅㪏㩼
㪉㪎㪅㪇㩼
㪉㪋㪅㪈㩼
㪈㪃㪇㪇㪈䌾㪌㪃㪇㪇㪇ੱએਅ䋨㪥㪔㪊㪇㪊䋩
㪉㪌㪅㪋㩼
㪉㪌㪅㪎㩼
㪌㪃㪇㪇㪈䌾㪈㪇㪃㪇㪇㪇ੱએਅ䋨㪥㪔㪈㪊㪈䋩
㪈㪇㪃㪇㪇㪈ੱએ਄䋨㪥㪔㪈㪐㪇䋩
㪊㪌㪅㪐㩼
㪈㪍㪅㪊㩼
㪈㪋㪅㪇㩼
㪊㪊㪅㪎㩼
㪉㪌㪅㪈㩼
㪉㪈㪅㪋㩼
㪋㪇㪅㪇㩼
㪐㪇㩼 㪈㪇㪇㩼
㪌㪎㪅㪉㩼
㪌㪈ੱ䌾㪈㪇㪇ੱએਅ䋨㪥㪔㪉㪇㪏䋩
㪊㪇㪈䌾㪈㪃㪇㪇㪇ੱએਅ䋨㪥㪔㪊㪋㪋䋩
㪏㪇㩼
㪉㪋㪅㪎㩼
㪈㪏㪅㪊㩼
㪈㪇㪅㪌㩼
㪈㪌㪅㪈㩼
㪉㪊㪅㪏㩼
㪉㪋㪅㪋㩼
㪉㪋㪅㪎㩼
೑↪䈚䈩䈇䉎
⃻࿷೑↪䈚䈩䈇䈭䈇䈏䇮੹ᓟ೑↪䉕ᬌ⸛䈚䈩䈇䉎
⃻࿷೑↪䈚䈩䈍䉌䈝䇮੹ᓟ䉅೑↪䈜䉎੍ቯ䈲䈭䈇
䉒䈎䉌䈭䈇
࿑⴫ 3-5 ╙ 1 ᰴ⺞ᩏ࿁╵⠪㧔N=2,403㧕
೑↪䈚䈩䈇䈭䈇
䋨62.5%䋩
䉒䈎䉌䈭䈇
䋨15.4䋦䋩
3.4%
೑↪੍ቯ䈲䈭䈇
䋨39.4䋦䋩
1.8%
೑↪䉕ᬌ⸛䈚䈩䈇䉎
䋨23.1䋦䋩
೑↪䈚䈩䈇䉎
䋨22.1%䋩
3.1%
5.1%
ో૕
䋨100%䋩
5,000ੱએ਄
䋨 13.4%䋩
8.0%
6.7%
301ੱ䌾
5,000ੱએਅ
䋨26.9%䋩
5.1%
7.1%
ᓥ
ᬺ
ຬ
ᢙ
29.6%
6.9%
13.3%
9.9%
300ੱએਅ
䋨59.7%䋩
ᬺ⒳೎ࠢ࡜࠙࠼/SaaS ߩฦࠨ࡯ࡆࠬߩ೑↪⁁ᴫ㧔╙ 2 ᰴ⺞ᩏ㧕
╙ 2 ᰴ⺞ᩏߢߪ‫ ╙ޔ‬1 ᰴ⺞ᩏߦ߅޿ߡࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬࠍ‫ޟ‬೑↪ߒߡ޿ࠆ‫ޠ‬
߹ߚߪ‫⃻ޟޔ‬࿷೑↪ߒߡ޿ߥ޿߇‫੹ޔ‬ᓟ೑↪ࠍᬌ⸛ߒߡ޿ࠆ‫ߣޠ‬࿁╵ߒߚ 305 ฬߦኻ
ߒߡࠨ࡯ࡆࠬ೎ߩ೑↪⁁ᴫ࡮೑↪ᗧะࠍ⺞ᩏߒ‫ޟߦࠄߐޔ‬೑↪ߒߡ޿ࠆ‫ߣޠ‬࿁╵ߒߚ
152 ฬߦኻߒߡ‫ߥ⚦⹦ޔ‬೑↪⁁ᴫࠍ⺞ᩏߒߚ‫ޕ‬
╙ 2 ᰴ⺞ᩏߦ߅޿ߡߪࠢ࡜࠙࠼/SaaS ࠍએਅߩࠃ߁ߦቯ⟵ߒߚ‫ޕ‬
46
ᧄࠕࡦࠤ࡯࠻⺞ᩏߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩቯ⟵
ࠢ࡜࠙࠼㧦ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣࠍᜰߔ߽ߩߣߒ‫߇╬ࡃ࡯ࠨޔ‬ឭଏߔࠆࠨ
࡯ࡆࠬࠍ‫ࠍࠬ࡯࠰࡝ޔ‬ᗧ⼂ߖߕߦࡀ࠶࠻ࡢ࡯ࠢࠍㅢߓߡ૶↪ߢ߈ࠆࡕ࠺࡞ߣቯ⟵ߔ
ࠆ‫ޕ‬SaaS㧔Software as a Service㧕߿ PaaS㧔Platform as a Service㧕╬ࠍ൮฽ߒߚࠃࠅ
ᐢ޿᭎ᔨߣߔࠆ‫ޕ‬
SaaS 㧔Software as a Service㧕㧦࡙࡯ࠩ஥ߩࠦࡦࡇࡘ࡯࠲߇࠰ࡈ࠻࠙ࠚࠕࠍ଻᦭ߔ
ࠆߩߢߪߥߊ‫ߩࠕࠚ࠙࠻ࡈ࠰ޔ‬ᯏ⢻ࠍࠨ࡯ࡆࠬࡊࡠࡃࠗ࠳߇ࡀ࠶࠻ࡢ࡯ࠢࠍㅢߓߡ
ឭଏߔࠆࡕ࠺࡞ߣቯ⟵ߔࠆ‫ޕ‬ASP㧔Application Service Provider㧕ߩㅴൻᒻߢ‫ޔ‬೑↪
⠪ߦߣߞߡࠃࠅ૶޿ൎᚻ߇⦟ߊ‫ޔ‬೑↪ଔ୯߇ะ਄ߒߚ߽ߩߣߔࠆ‫ޕ‬
ၮᐙ♽ߦ߅޿ߡ೑↪₸߇㜞޿ࠨ࡯ࡆࠬߪ㘈ቴ▤ℂ㧔16.4㧑㧕‫ޔ‬ൕᕃ▤ℂ㧔14.8㧑㧕╬
ߢ޽ࠆ‫ޕ‬೑↪ᬌ⸛₸ߣߒߡߪ༡ᬺᡰេ㧔21.3㧑㧕‫ޔ‬ൕᕃ▤ℂ㧔21.0㧑㧕߇㜞޿‫ޕ‬ൕᕃ▤
ℂߪၮᐙ♽ࠪࠬ࠹ࡓߩਛߢ߽ᬺോߦ⋥⚿ߔࠆࠨ࡯ࡆࠬߢߪߥ޿ߚ߼‫ޔ‬ዉ౉ߦ߅ߌࠆ㓚
ოߪઁߩࠨ࡯ࡆࠬߦᲧߴૐ޿ߣ⠨߃ࠄࠇࠆ‫ߚ߹ޕ‬㘈ቴ▤ℂ߿༡ᬺᡰេߦߟ޿ߡߪᄢᚻ
ᄖ⾗♽੐ᬺ⠪߇ਛᔃߣߥߞߡ࿖ౝߢ߽ᐢߊࠨ࡯ࡆࠬࠍឭଏߒߡ߅ࠅ‫ߩઁޔ‬ၮᐙ♽ߩࠨ
࡯ࡆࠬߦᲧߴߡዉ౉ߒ߿ߔ޿⁁ᴫ߇޽ࠆߣ⠨߃ࠄࠇࠆ‫ޕ‬
㕖ၮᐙ♽ߢߪ‫ޔߡ޿߅ߦࠬࡆ࡯ࠨߥ⊛⥸৻╬࡞࡯ࡔ߿ࠕࠚ࠙ࡊ࡯࡞ࠣޔ‬೑↪/೑↪ᬌ
⸛₸ߣ߽㜞޿⚿ᨐߣߥߞߚ‫ޕ‬
࿑⴫ 3-6 ࠢ࡜࠙࠼/SaaS ߩฦࠨ࡯ࡆࠬߩ೑↪⁁ᴫ㧔ၮᐙࠪࠬ࠹ࡓ㧕
㪇㩼
㩿㪥㪔㪊㪇㪌㪀
㘈ቴ▤ℂ䋨㪚㪩㪤䋩
༡ᬺᡰេ䋨㪪㪝㪘䋩
⽼ᄁ䊶࿷ᐶ▤ℂ
↢↥▤ℂ
ડᬺ⾗Ḯ⸘↹㩿㪜㪩㪧㪀
㪈㪇㩼
㪉㪇㩼
㪎㪅㪌㩼
㪌㪇㩼
㪍㪇㩼
㪎㪇㩼
㪍㪌㪅㪍㩼
㪍㪋㪅㪐㩼
㪉㪈㪅㪊㩼
㪈㪊㪅㪏㩼
㪐㪅㪌㩼
㪋㪇㩼
㪈㪏㪅㪇㩼
㪈㪍㪅㪋㩼
㪈㪇㪅㪏㩼
㪊㪇㩼
㪎㪊㪅㪈㩼
㪈㪍㪅㪈㩼
㪎㪏㪅㪋㩼
㪈㪉㪅㪈㩼
㪏㪇㪅㪇㩼
㪈㪉㪅㪌㩼
ൕᕃ▤ℂ
㪈㪋㪅㪏㩼
⛎ਈ⸘▚
㪈㪊㪅㪈㩼
㪈㪉㪅㪏㩼
㪎㪋㪅㪈㩼
ળ⸘䊶⽷ോ
㪈㪊㪅㪋㩼
㪈㪉㪅㪈㩼
㪎㪋㪅㪋㩼
㪍㪋㪅㪊㩼
㪉㪈㪅㪇㩼
ၮᐙ♽䉲䉴䊁䊛䋺䈠䈱ઁ 㪈㪅㪍㩼 㪎㪅㪊㩼
㪐㪈㪅㪈㩼
೑↪ਛ
೑↪ᬌ⸛ਛ
47
೑↪੍ቯ䈭䈚
㪏㪇㩼
㪐㪇㩼
㪈㪇㪇㩼
࿑⴫ 3-7 ࠢ࡜࠙࠼/SaaS ߩฦࠨ࡯ࡆࠬߩ೑↪⁁ᴫ㧔㕖ၮᐙࠪࠬ࠹ࡓ㧕
㩿㪥㪔㪊㪇㪌㪀
㪇㩼
㪈㪇㩼
䉫䊦䊷䊒䉡䉢䉝
㪪㪥㪪䇮䉼䊞䉾䊃䉿䊷䊦
㪌㪇㩼
Ꮽ␿䊶ᢥᦠ▤ℂ䉲䉴䊁䊛
㪈㪉㪅㪌㩼
㪼䊤䊷䊆䊮䉫
㪈㪉㪅㪏㩼
䊐䉜䉟䊦ォㅍ䉿䊷䊦
㪈㪈㪅㪏㩼
㪈㪋㪅㪏㩼
ଚ౉ᬌ⍮㩿䉶䉨䊠䊥䊁䉞㪀
䉡䉟䊦䉴ኻ╷䇮ଚ౉ᬌ⍮એᄖ䈱䉶䉨䊠䊥䊁䉞㑐ㅪ䉰䊷䊎䉴
㪈㪇㪇㩼
㪋㪉㪅㪇㩼
㪋㪉㪅㪊㩼
㪈㪏㪅㪇㩼
㪍㪐㪅㪉㩼
㪈㪍㪅㪋㩼
㪎㪈㪅㪈㩼
㪈㪐㪅㪇㩼
㪍㪏㪅㪉㩼
㪈㪌㪅㪎㩼
㪎㪉㪅㪌㩼
㪈㪎㪅㪇㩼
㪍㪏㪅㪉㩼
㪏㪋㪅㪊㩼
㪈㪈㪅㪌㩼
㪈㪉㪅㪌㩼
㪐㪇㩼
㪎㪎㪅㪋㩼
㪏㪉㪅㪍㩼
㪈㪎㪅㪇㩼
䉡䉟䊦䉴ኻ╷㩿䉶䉨䊠䊥䊁䉞㪀
㪏㪇㩼
㪍㪋㪅㪐㩼
㪜㪚䉰䉟䊃ㆇ༡ 㪌㪅㪉㩼 㪈㪇㪅㪌㩼
䉮䊷䊦䉶䊮䉺䊷ᡰេ 㪌㪅㪐㩼
㪎㪇㩼
㪉㪉㪅㪊㩼
㪈㪊㪅㪏㩼
㪈㪉㪅㪏㩼
㪍㪇㩼
㪊㪇㪅㪉㩼
㪈㪉㪅㪏㩼
㪏㪅㪐㩼
㪋㪇㩼
㪊㪉㪅㪌㩼
㪉㪎㪅㪌㩼
ᢥᦠ䉿䊷䊦㩿㪦㪽㪽㫀㪺㪼♽㪀
䊖䊷䊛䊕䊷䉳ㆇ༡
㪊㪇㩼
㪉㪌㪅㪍㩼
䊜䊷䊦䋨㪮㪼㪹䊜䊷䊦฽䉃䋩
䊁䊧䊎ળ⼏䉲䉴䊁䊛
㪉㪇㩼
㪈㪏㪅㪎㩼
㪍㪋㪅㪊㩼
㪈㪍㪅㪋㩼
㪎㪈㪅㪈㩼
㪇㪅㪊㩼
㪇㪅㪎㩼
㕖ၮᐙ♽䉲䉴䊁䊛䋺䈠䈱ઁ
㪈㪅㪊㩼 㪇㪅㪊㩼
೑↪ਛ
೑↪ᬌ⸛ਛ
೑↪੍ቯ䈭䈚
ᰴߦ‫ޔ‬೑↪⠪㧔152 ฬ㧕ߩߺࠍኻ⽎ߣߒߡ⚿ᨐࠍ⚫੺ߔࠆ‫ޕ‬
਄⸥ߩ೑↪േะࠍᬺ⒳೎ߦಽᨆߔࠆߣ‫ޔ‬ၮᐙ♽ߩൕᕃ▤ℂ߿‫ޔ‬㕖ၮᐙ♽ߩࠣ࡞࡯ࡊ
࠙ࠚࠕ╬ߪᬺ⒳ߦ㒢ࠄߕ೑↪₸ߪ㜞޿߇‫ࠇߘޔ‬એᄖߢߪᬺ⒳ߦࠃߞߡ೑↪⁁ᴫߦᏅ߇
⷗ࠄࠇࠆ‫ోޕ‬૕⊛ߦ⵾ㅧᬺߩᣇ߇೑↪₸ߪ㜞ߊ‫ߦ․ޔ‬ၮᐙ♽ߩ⽼ᄁ࡮࿷ᐶ▤ℂ߿↢↥
▤ℂ╬‫⵾ޔ‬ㅧᬺ․᦭ߩ▤ℂߦ߅ߌࠆ೑↪߇⋡┙ߟ‫ޕ‬ᖱႎ࡮IT 㑐ㅪߢߪᄢඨߩ೑↪₸߇
ૐ޿⚿ᨐߣߥߞߚ߇‫ޔ‬1 ߟߩน⢻ᕈߣߒߡ‫ޔ‬ห᭽ߩࠪࠬ࠹ࡓࠍ⥄␠ߢ㐿⊒಴᧪ࠆߚ߼‫ޔ‬
ᄖㇱⅣႺ߳ߩ⒖ⴕߩᔅⷐᕈ߇ૐ޿ߣ޿߁⁁ᴫ߽⠨߃ࠄࠇࠆ‫ޕ‬
48
࿑⴫ 3-8 ᬺ⒳೎ࠢ࡜࠙࠼/SaaS ߩฦࠨ࡯ࡆࠬߩ೑↪⁁ᴫ㧔ၮᐙࠪࠬ࠹ࡓ㧕
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㪉㪋㪅㪋㩼
༡ᬺᡰេ䋨㪪㪝㪘䋩
㪉㪎㪅㪍㩼
㪉㪋㪅㪋㩼
㪉㪈㪅㪋㩼
㪉㪈㪅㪎㩼
㪈㪐㪅㪈㩼
㪊㪊㪅㪊㩼
㪐㪅㪌㩼
㪈㪌㪅㪈㩼
ડᬺ⾗Ḯ⸘↹㩿㪜㪩㪧㪀
㪎㪅㪈㩼
㪉㪉㪅㪉㩼
㪉㪐㪅㪍㩼
ൕᕃ▤ℂ
㪉㪍㪅㪊㩼
㪉㪊㪅㪏㩼
⛎ਈ⸘▚
ળ⸘䊶⽷ോ
ၮᐙ♽䉲䉴䊁䊛䋺䈠䈱ઁ
㪎㪇㩼
㪉㪏㪅㪐㩼
㪈㪍㪅㪎㩼
↢↥▤ℂ
㪍㪇㩼
㪊㪉㪅㪐㩼
㪊㪌㪅㪎㩼
㘈ቴ▤ℂ䋨㪚㪩㪤䋩
⽼ᄁ䊶࿷ᐶ▤ℂ
㪌㪇㩼
㪊㪌㪅㪍㩼
㪊㪌㪅㪎㩼
㪊㪊㪅㪊㩼
㪉㪎㪅㪇㩼
㪊㪈㪅㪈㩼
㪈㪋㪅㪊㩼
㪊㪅㪊㩼
㪍㪅㪎㩼
㪇㪅㪇㩼
ో૕䋨㪥㪔㪈㪌㪉䋩
⵾ㅧᬺ䋨㪥㪔㪋㪌䋩
ᖱႎ䇮㪠㪫㑐ㅪ䋨㪥㪔㪋㪉䋩
࿑⴫ 3-9 ᬺ⒳೎ࠢ࡜࠙࠼/SaaS ߩฦࠨ࡯ࡆࠬߩ೑↪⁁ᴫ㧔㕖ၮᐙࠪࠬ࠹ࡓ㧕
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
䉫䊦䊷䊒䉡䉢䉝
㪋㪋㪅㪋㩼
㪎㪇㩼
㪌㪎㪅㪈㩼
㪋㪎㪅㪍㩼
㪍㪋㪅㪋㩼
㪉㪌㪅㪎㩼
㪊㪈㪅㪈㩼
㪉㪍㪅㪉㩼
䊁䊧䊎ળ⼏䉲䉴䊁䊛
㪪㪥㪪䇮䉼䊞䉾䊃䉿䊷䊦
㪈㪊㪅㪊㩼
㪈㪎㪅㪏㩼
㪉㪊㪅㪏㩼
㪉㪌㪅㪎㩼
ᢥᦠ䉿䊷䊦㩿㪦㪽㪽㫀㪺㪼♽㪀
㪊㪌㪅㪍㩼
㪉㪈㪅㪋㩼
㪉㪌㪅㪇㩼
Ꮽ␿䊶ᢥᦠ▤ℂ䉲䉴䊁䊛
㪊㪊㪅㪊㩼
㪈㪐㪅㪇㩼
㪉㪌㪅㪎㩼
㪉㪍㪅㪉㩼
㪼䊤䊷䊆䊮䉫
㪉㪊㪅㪎㩼
䊐䉜䉟䊦ォㅍ䉿䊷䊦
㪈㪍㪅㪎㩼
㪊㪌㪅㪍㩼
㪊㪈㪅㪈㩼
㪉㪐㪅㪍㩼
䊖䊷䊛䊕䊷䉳ㆇ༡
㪉㪈㪅㪋㩼
㪋㪇㪅㪇㩼
㪈㪇㪅㪌㩼
㪈㪊㪅㪊㩼
㪜㪚䉰䉟䊃ㆇ༡
㪐㪅㪌㩼
㪍㪅㪎㩼
㪋㪅㪏㩼
㪈㪈㪅㪏㩼
㪊㪋㪅㪉㩼
㪊㪈㪅㪈㩼
㪉㪏㪅㪍㩼
䉡䉟䊦䉴ኻ╷㩿䉶䉨䊠䊥䊁䉞㪀
ଚ౉ᬌ⍮㩿䉶䉨䊠䊥䊁䉞㪀
䉡䉟䊦䉴ኻ╷䇮ଚ౉ᬌ⍮એᄖ䈱
䉶䉨䊠䊥䊁䉞㑐ㅪ䉰䊷䊎䉴
㕖ၮᐙ♽䉲䉴䊁䊛䋺䈠䈱ઁ
㪍㪇㩼
㪌㪈㪅㪊㩼
㪌㪌㪅㪊㩼
䊜䊷䊦䋨㪮㪼㪹䊜䊷䊦฽䉃䋩
䉮䊷䊦䉶䊮䉺䊷ᡰេ
㪌㪇㩼
㪈㪋㪅㪊㩼
㪉㪌㪅㪇㩼
㪉㪏㪅㪐㩼
㪈㪅㪊㩼
㪉㪅㪉㩼
㪇㪅㪇㩼
㪉㪅㪍㩼
㪉㪅㪉㩼
㪋㪅㪏㩼
ో૕䋨㪥㪔㪈㪌㪉䋩
⵾ㅧᬺ䋨㪥㪔㪋㪌䋩
ᖱႎ䇮㪠㪫㑐ㅪ䋨㪥㪔㪋㪉䋩
ᰴߦ࿁╵⠪ߩડᬺߩᓥᬺຬᢙ‫ࠅ߹ߟޔ‬ડᬺⷙᮨ೎ߦಽᨆࠍⴕ߁ߣ‫ޔ‬ၮᐙ♽ߢߪ‫ోޔ‬૕
⊛ߦᓥᬺຬᢙ߇ᄙ޿߶ߤ೑↪₸߇㜞޿⚿ᨐߣߥߞߚ‫ޔߦ․ޕ‬ൕᕃ▤ℂ߿⛎ਈ⸘▚╬ߢߪ‫ޔ‬
࿁╵ߒߚᄢડᬺ㧔ᓥᬺຬ 5,000 ੱએ਄㧕ߩ߁ߜ‫ޔ‬5 ഀએ਄߇೑↪ߒߡ޿ࠆ‫ޕ‬ၮᐙ♽ߩਛ
ߢ߽ੱ੐ߥߤߩᬺോߦ⋥⚿ߒߥ޿▤ℂߢߪ‫࠼࠙࡜ࠢޔ‬/SaaS ዉ౉߳ߩ㓚ኂ߇ૐ޿ߣ⠨߃
49
ࠄࠇࠆ‫ޕ‬ᄢඨߩ㕖ၮᐙ♽ߢ߽ᄢડᬺߩ೑↪₸ߩᣇ߇㜞޿߇‫ޔ╬࡞࡯ࡔ߿ࠕࠚ࠙ࡊ࡯࡞ࠣޔ‬
৻⥸⊛ߥࠨ࡯ࡆࠬߢߪ‫ޔ‬ਛዊડᬺߩ೑↪₸߽㜞޿‫ޕ‬ᄢડᬺ߇೑↪ߔࠆࠨ࡯ࡆࠬߩ᏷߇ᐢ
޿ߩߦኻߒ‫ޔ‬ਛዊડᬺߢߪ․ቯߩࠨ࡯ࡆࠬߦ㓸ਛߒߚ೑↪߇ㅴࠎߢ޿ࠆ‫ޕ‬
࿑⴫ 3-10 ᓥᬺຬᢙ೎ࠢ࡜࠙࠼/SaaS ߩฦࠨ࡯ࡆࠬߩ೑↪⁁ᴫ㧔ၮᐙࠪࠬ࠹ࡓ㧕
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㪉㪋㪅㪌㩼
㘈ቴ▤ℂ䋨㪚㪩㪤䋩
㪈㪉㪅㪉㩼
༡ᬺᡰេ䋨㪪㪝㪘䋩
㪏㪅㪉㩼
↢↥▤ℂ
㪉㪈㪅㪎㩼
㪊㪉㪅㪋㩼
㪊㪏㪅㪉㩼
㪊㪉㪅㪋㩼
㪈㪏㪅㪋㩼
ൕᕃ▤ℂ
㪈㪍㪅㪊㩼
⛎ਈ⸘▚
㪎㪇㩼
㪋㪎㪅㪈㩼
㪈㪎㪅㪋㩼
㪈㪇㪅㪉㩼
㪈㪇㪅㪈㩼
ડᬺ⾗Ḯ⸘↹㩿㪜㪩㪧㪀
㪍㪇㩼
㪊㪍㪅㪉㩼
㪊㪏㪅㪉㩼
㪉㪐㪅㪇㩼
㪈㪋㪅㪊㩼
⽼ᄁ䊶࿷ᐶ▤ℂ
㪌㪇㩼
㪉㪍㪅㪈㩼
㪈㪏㪅㪋㩼
ળ⸘䊶⽷ോ
㪌㪉㪅㪐㩼
㪉㪈㪅㪎㩼
㪌㪇㪅㪇㩼
㪉㪋㪅㪍㩼
㪋㪋㪅㪈㩼
㪇㪅㪇㩼
㪌㪅㪏㩼
㪉㪅㪐㩼
ၮᐙ♽䉲䉴䊁䊛䋺䈠䈱ઁ
㪊㪇㪇ੱએਅ䋨㪥㪔㪋㪐䋩
㪌㪃㪇㪇㪈ੱએ਄䋨㪥㪔㪊㪋䋩
㪊㪇㪈ੱ䌾㪌㪃㪇㪇㪇ੱએਅ䋨㪥㪔㪍㪐䋩
࿑⴫ 3-11 ᓥᬺຬᢙ೎ࠢ࡜࠙࠼/SaaS ߩฦࠨ࡯ࡆࠬߩ೑↪⁁ᴫ㧔㕖ၮᐙࠪࠬ࠹ࡓ㧕
㪇㩼
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㪌㪊㪅㪈㩼
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㪌㪇㪅㪇㩼
䉫䊦䊷䊒䉡䉢䉝
䊜䊷䊦䋨㪮㪼㪹䊜䊷䊦฽䉃䋩
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䊁䊧䊎ળ⼏䉲䉴䊁䊛
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㪪㪥㪪䇮䉼䊞䉾䊃䉿䊷䊦
㪈㪋㪅㪊㩼
Ꮽ␿䊶ᢥᦠ▤ℂ䉲䉴䊁䊛
㪉㪋㪅㪍㩼
㪌㪏㪅㪏㩼
㪊㪏㪅㪉㩼
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㪍㪅㪈㩼
㪎㪅㪉㩼
䉮䊷䊦䉶䊮䉺䊷ᡰេ
㪉㪐㪅㪋㩼
㪉㪏㪅㪍㩼
㪊㪈㪅㪐㩼
䉡䉟䊦䉴ኻ╷㩿䉶䉨䊠䊥䊁䉞㪀
㪈㪏㪅㪋㩼
㪉㪈㪅㪎㩼
ଚ౉ᬌ⍮㩿䉶䉨䊠䊥䊁䉞㪀
㕖ၮᐙ♽䉲䉴䊁䊛䋺䈠䈱ઁ
㪋㪈㪅㪉㩼
㪉㪋㪅㪍㩼
䊖䊷䊛䊕䊷䉳ㆇ༡
䉡䉟䊦䉴ኻ╷䇮ଚ౉ᬌ⍮એᄖ䈱
䉶䉨䊠䊥䊁䉞㑐ㅪ䉰䊷䊎䉴
㪋㪈㪅㪉㩼
㪈㪏㪅㪋㩼
㪉㪇㪅㪊㩼
䊐䉜䉟䊦ォㅍ䉿䊷䊦
㪜㪚䉰䉟䊃ㆇ༡
㪋㪈㪅㪉㩼
㪉㪋㪅㪍㩼
㪋㪅㪈㩼
㪼䊤䊷䊆䊮䉫
㪌㪏㪅㪏㩼
㪉㪊㪅㪌㩼
㪈㪍㪅㪊㩼
ᢥᦠ䉿䊷䊦㩿㪦㪽㪽㫀㪺㪼♽㪀
㪌㪎㪅㪈㩼
㪋㪎㪅㪈㩼
㪋㪈㪅㪉㩼
㪇㪅㪇㩼
㪈㪅㪋㩼
㪉㪅㪐㩼
㪉㪅㪇㩼
㪋㪅㪊㩼
㪇㪅㪇㩼
㪊㪇㪇ੱએਅ䋨㪥㪔㪋㪐䋩
㪌㪃㪇㪇㪈ੱએ਄䋨㪥㪔㪊㪋䋩
50
㪊㪇㪈ੱ䌾㪌㪃㪇㪇㪇ੱએਅ䋨㪥㪔㪍㪐䋩
ࠢ࡜࠙࠼/SaaS ዉ౉ߩࡔ࡝࠶࠻
ߎߎߢߪ‫ޔ‬೑↪⠪ߦኻߒߡࠢ࡜࠙࠼/SaaS ࠍዉ౉ߒߚߎߣߦࠃࠆࡔ࡝࠶࠻ࠍ⡞޿ߚ‫ޕ‬
ㆇ↪࡮ࡔࡦ࠹࠽ࡦࠬࠦࠬ࠻ߩ೥ᷫ㧔41.4㧑㧕‫ࡓ࠹ࠬࠪޔ‬㐿⊒ࠦࠬ࠻ߩ೥ᷫ㧔40.1㧑㧕‫ޔ‬
ࡂ࡯࠼࠙ࠚࠕߩࠦࠬ࠻೥ᷫ㧔31.3㧑㧕ߩ㗅ߦ㜞޿⚿ᨐߣߥࠅ‫ᤨ⃻ޔ‬ὐߢߪ‫ޔ‬೑↪⠪ߩ
ࠢ࡜࠙࠼/SaaS ዉ౉ߩਥߥ⋡⊛ߪࠦࠬ࠻೥ᷫߦ޽ࠆߣ޿߃ࠆ‫ޕ‬
࿑⴫ 3-12 ࠢ࡜࠙࠼/SaaS ዉ౉ߩࡔ࡝࠶࠻
㪇㩼
㩿㪥㪔㪈㪌㪉㪀
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㪋㪇㪅㪈㩼
䉲䉴䊁䊛㐿⊒䉮䉴䊃䈱೥ᷫ
䊊䊷䊄䉡䉢䉝䈱䉮䉴䊃೥ᷫ
㪊㪈㪅㪍㩼
㪈㪎㪅㪈㩼
䉸䊐䊃䉡䉢䉝䊶䊚䊄䊦䉡䉢䉝䈱䊤䉟䉶䊮䉴⾌↪䈱೥ᷫ
㪋㪈㪅㪋㩼
ㆇ↪䊶䊜䊮䊁䊅䊮䉴䉮䉴䊃䈱೥ᷫ
㪈㪊㪅㪏㩼
䉲䉴䊁䊛䈱㐿⊒ᦼ㑆䈱⍴❗
㪐㪅㪐㩼
น↪ᕈ䈱㜞䈘䋨䉲䉴䊁䊛䈱቟ቯᕈ䈱㜞䈘䋩
᜛ᒛᕈ䈱㜞䈘䋨৻ᤨ⊛䈮ᔅⷐ䈭䊥䉸䊷 䉴䈮ኻᔕ䈪䈐䉎 ╬䋩
㪈㪇㪅㪌㩼
㪐㪅㪐㩼
䉰䊷䊎䉴䊶ᯏ⢻䈱లታ
㪎㪅㪉㩼
䉰䊘䊷䊃૕೙䈱లታ
㪈㪍㪅㪋㩼
ᬺോല₸䈱ะ਄
㪌㪅㪊㩼
┵ᧃ䈱⥄↱ᐲ㩿ฦ⒳䊝䊋䉟䊦┵ᧃ╬䈪䉅೑↪䈪䈐䉎╬㪀
䉶䉨䊠䊥䊁䉞䈱ᒝൻ
⋭䉣䊈䈭䈬ⅣႺ㕙䈪䈱ലᨐ
䈠䈱ઁ
㪌㪇㩼
㪐㪅㪐㩼
㪉㪅㪇㩼
㪇㪅㪇㩼
㪌㪅㪊㩼
䊜䊥䉾䊃䈲․䈮䈭䈇
ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ㆬቯၮḰ
ࠢ࡜࠙࠼/SaaS ࠨ࡯ࡆࠬࠍឭଏߔࠆ੐ᬺ⠪ߩㆬᛯߦߟ޿ߡ‫ޔ‬ડᬺⷙᮨ೎ߦߘߩㆬቯ
ၮḰࠍಽᨆߒߚ‫࠼࠙࡜ࠢޕ‬/SaaS ኾᬺ⠪ߦ߅޿ߡ‫ޔ‬ਛዊડᬺ㧔ᓥᬺຬᢙ 300 ੱએਅ㧕
ߢߪ‫ޟޔ‬ଔᩰ‫ޠ‬㧔78.5㧑㧕‫ޔ‬
‫ޟ‬ᯏ⢻࡮ࠨ࡯ࡆࠬߩ⾰‫ޠ‬
㧔59.2㧑㧕‫࠻࡯ࡐࠨޟޔ‬૕೙‫ޠ‬㧔44.9㧑㧕
ߩ㗅ߦ⠨ᘦߐࠇߡ޿ࠆߩߦኻߒ‫ޔ‬ᄢડᬺ㧔5,000 ੱએ਄㧕ߢߪ‫ޔ‬
‫ޟ‬ᯏ⢻࡮ࠨ࡯ࡆࠬߩ⾰‫ޠ‬
㧔67.6㧑㧕‫ޔ‬
‫ޟ‬ଔᩰ‫ޠ‬
㧔61.8㧑㧕‫ޔ‬
‫ࠖ࠹࡝ࡘࠠ࠮ޟ‬ኻ╷‫ޠ‬
㧔52.9㧑㧕ߩ㗅ߣ‫ޔ‬㆑޿߇⷗ࠄࠇࠆ‫ޕ‬
ਛዊડᬺߢߪ‫࠻ࠬࠦޔ‬೥ᷫ╬ߩ⋡⊛ߢߩࠢ࡜࠙࠼/SaaS ዉ౉߇ᄙߊ‫ޔ‬ᯏ⢻࡮ࠨ࡯ࡆ
ࠬߩ⾰ࠃࠅߪଔᩰ߇㊀ⷞߐࠇߡ޿ࠆߣ⠨߃ࠄࠇࠆ‫࠻࡯ࡐࠨޔߚ߹ޕ‬૕೙ࠍ㊀ⷞߔࠆߩ
ߪ‫␠⥄ޔ‬ౝߢᖱႎࠪࠬ࠹ࡓߩኾ㐷ኅ╬ߩᜂᒰ⠪ࠍ⸳⟎ߔࠆߩ߇㔍ߒߊ‫▤ޔ‬ℂ㕙߽ᄖㇱ
ߦଐሽߒߚ޿⁁ᴫ߽޽ࠆߣ⠨߃ࠄࠇࠆ‫৻ޕ‬ᣇ‫ޔ‬ᄢડᬺߢߪଔᩰࠍ⠨ᘦߒߟߟ߽‫ޔ‬ᯏ⢻
㕙࡮ࠨ࡯ࡆࠬߩ⾰ߩࡔ࡝࠶࠻߿ઃട⊛ߥ࠮ࠠࡘ࡝࠹ࠖኻ╷╬߽㊀ⷞߒߡ߅ࠅ‫ޔ‬ᣢሽࠪ
ࠬ࠹ࡓ߆ࠄࠢ࡜࠙࠼/SaaS ߦ⒖ⴕߔࠆߎߣߢࠦࠬ࠻೥ᷫߛߌߢߥߊ‫࡞ࡌ࡟ࠬࡆ࡯ࠨޔ‬
ߩ⛽ᜬ࡮ߐࠄߦߪะ਄ࠍ⋡ᜰߔᣇ㊎߇ુ߃ࠆ‫ޕ‬
51
࿑⴫ 3-13 ᓥᬺຬᢙ೎ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߩㆬቯၮḰ
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㪌㪇㩼
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㪌㪐㪅㪋㩼
㪍㪈㪅㪏㩼
㪌㪐㪅㪉㩼
㪌㪏㪅㪇㩼
ᯏ⢻䊶䉰䊷䊎䉴䈱⾰
㪍㪎㪅㪍㩼
㪋㪅㪈㩼
㪈㪌㪅㪐㩼
㪉㪊㪅㪌㩼
㪉㪉㪅㪋㩼
㪉㪋㪅㪍㩼
ታ❣䋨ᣢሽ㘈ቴ䇮䊡䊷䉱ᢙ䋩
㪋㪈㪅㪉㩼
㪊㪏㪅㪏㩼
㪊㪐㪅㪈㩼
䉶䉨䊠䊥䊁䉞ኻ╷
㪌㪉㪅㪐㩼
㪉㪇㪅㪋㩼
㪈㪏㪅㪏㩼
㪉㪊㪅㪌㩼
੐ᬺ⛮⛯ᕈ䋨ା㗬ᕈ䋩
䊂䊷䉺䉶䊮䉺䊷䈱႐ᚲ䋨࿖ౝ㒢ቯ╬䋩
㪋㪅㪈㩼
㪉㪅㪐㩼
㪉㪅㪐㩼
㪋㪋㪅㪐㩼
䉰䊘䊷䊃૕೙
⹺⸽䊶⹺ቯ╬䈱ขᓧ
╙㪊⠪䈱ផ⮈
䋨䉮䊮䉰䊦䊁䉞䊮䉫╬䈮䉋䉎ખ੺䋩
䈠䈱ઁ
䉒䈎䉌䈭䈇
㪏㪇㩼
㪎㪊㪅㪌㩼
ଔᩰ
ⷙᮨ
㪎㪇㩼
㪊㪇㪅㪋㩼
㪉㪍㪅㪌㩼
㪋㪅㪈㩼
㪎㪅㪉㩼
㪏㪅㪏㩼
㪍㪅㪈㩼
㪉㪅㪐㩼
㪉㪅㪐㩼
㪋㪅㪈㩼
㪈㪅㪋㩼
㪉㪅㪐㩼
㪈㪇㪅㪉㩼
㪈㪇㪅㪈㩼
㪈㪋㪅㪎㩼
㪊㪇㪇ੱએਅ䋨㪥㪔㪋㪐䋩
㪊㪇㪈ੱ䌾㪌㪃㪇㪇㪇ੱએਅ䋨㪥㪔㪍㪐䋩
㪌㪃㪇㪇㪈ੱએ਄䋨㪥㪔㪊㪋䋩
52
ၮᐙ♽ߣ㕖ၮᐙ♽ߩ೑↪⁁ᴫ㧔ో૕㧕
ࠢ࡜࠙࠼/SaaS ೑↪⠪ߩ߁ߜ‫ޔ‬ၮᐙ♽ߩߺࠍ೑↪ߒߡ޿ࠆߩߪ‫ޔ‬12.5㧑‫ޔ‬㕖ၮᐙ♽ߩ
ߺࠍ೑↪ߒߡ޿ࠆߩߪ 37.5㧑ߣߥࠅ‫ޔ‬ਔᣇࠍ೑↪ߒߡ޿ࠆߩߪ 50.0㧑ߢ޽ߞߚ‫ࠄߐޕ‬
ߦᓥᬺຬᢙ߇ 300 ฬએਅߩⷙᮨߩዊߐ޿ડᬺߢߪ‫ߦ․ޔ‬㕖ၮᐙ♽ߩߺߩ೑↪㧔51.0㧑㧕
߇⋡┙ߜ‫ޔ‬ડᬺⷙᮨ߇ᄢ߈ߊߥࠆߦᓥ޿ၮᐙ♽ߩ೑↪߇ㅴࠎߢ޿ࠆ‫ޕ‬
࿑⴫ 3-14 ࠢ࡜࠙࠼/SaaS ߩ೑↪⁁ᴫߩౝ⸶
䋨N=152䋩
ᧄ⺞ᩏ䈮䈍䈔䉎ਥ䈭Ყセኻ⽎
ၮᐙ♽䉕೑↪
䋨62.5%䋩
ၮᐙ♽/㕖ၮᐙ♽䈱ਔᣇ䉕೑↪
䋨50.0%䋩
䋨㕖ၮᐙ♽䈱䉂䋩
䋨37.5%䋩
䋨ၮᐙ♽䈱䉂䋩
䋨12.5%䋩
㕖ၮᐙ♽䉕೑↪
䋨87.5%䋩
࿑⴫ 3-15 ၮᐙ♽ߣ㕖ၮᐙ♽ߩ೑↪⁁ᴫ
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪋㪇㩼
㪌㪇㩼
㪌㪈㪅㪇㩼
㪊㪇㪇ੱએਅ䋨㪥㪔㪋㪐䋩
㪈㪎㪅㪍㩼
㪎㪇㩼
㪏㪇㩼
㪈㪇㪇㩼
㪊㪉㪅㪉㩼
㪋㪐㪅㪊㩼
㪈㪊㪅㪇㩼
㪈㪈㪅㪏㩼
㪐㪇㩼
㪌㪇㪅㪇㩼
㪈㪉㪅㪉㩼
㪊㪎㪅㪎㩼
㪊㪇㪈ੱ䌾㪌㪃㪇㪇㪇ੱએਅ䋨㪥㪔㪍㪐䋩
㪍㪇㩼
㪈㪉㪅㪌㩼
㪊㪎㪅㪌㩼
ో૕䋨㪥㪔㪈㪌㪉䋩
㪌㪃㪇㪇㪈ੱએ਄䋨㪥㪔㪊㪋䋩
㪊㪇㩼
㪎㪇㪅㪍㩼
㕖ၮᐙ♽䈱䉂䉕೑↪
ၮᐙ♽䈱䉂䉕೑↪
ਔᣇ䉕೑↪
ၮᐙ♽/㕖ၮᐙ♽ߩ೑↪⁁ᴫ㧔ࠢ࡜࠙࠼/SaaS ߩ᭴▽࡮೑↪ᒻᘒ㧕
ࠢ࡜࠙࠼/SaaS ߩ᭴▽࡮೑↪ߦ߅޿ߡ‫ޔ‬ၮᐙ♽ߢߪ‫␠⥄ޟ‬ⅣႺߦࠢ࡜࠙࠼ⅣႺࠍ᭴
▽ߒߡ޿ࠆ‫߁޿ߣޠ‬࿁╵㧔55.8㧑㧕߇‫ޟ‬ᄖㇱߩࠢ࡜࠙࠼ⅣႺࠍ೑↪ߒߡ޿ࠆ‫߁޿ߣޠ‬
࿁╵㧔44.2㧑㧕ࠍ਄࿁ߞߚ߇‫ޔ‬㕖ၮᐙ♽ߢߪㅒߩ௑ะ㧔⥄␠ߦ᭴▽㧦46.6㧑‫ޔ‬ᄖㇱߩ
ⅣႺࠍ೑↪㧦53.4㧑㧕߇⷗ࠄࠇࠆ‫ޔߚ߹ޕ‬ዉ౉ᣇᴺߦߟ޿ߡߪ‫ޔ‬ၮᐙ♽ߢߪዉ౉ߦ㓙
ߒ‫࠼࠙࡜ࠢޔ‬/SaaS ኾᬺ⠪߹ߚߪߘࠇએᄖߩ੐ᬺ⠪ߩᡰេࠍฃߌߚߩߪ 60.3㧑‫␠⥄ޔ‬
53
ߢዉ౉ߒߚߩ߇ 29.3㧑ߢ޽ߞߚߩߦኻߒ‫ޔ‬㕖ၮᐙ♽ߢߪᄖㇱߩᡰេࠍฃߌߚߩߪ
46.7㧑‫ߢߺߩ␠⥄ޔ‬ዉ౉ߒߚߩ߇ 38.8㧑ߣᏅ߇⷗ࠄࠇࠆ‫ޕ‬ၮᐙᬺോߩࠨ࡯ࡆࠬߪ⥄␠
ౝߦ⇐߼ࠆ௑ะ߇޽ࠅ‫ߦࠄߐޔ‬ዉ౉ߦ޽ߚߞߡߪ੐ᬺ⠪ߩᡰេࠍ೑↪ߒߡ߅ࠅ‫ޔ‬㕖ၮ
ᐙ♽ߦᲧߴߡၮᐙᬺോߩࠢ࡜࠙࠼⒖ⴕ߳ߩ㔍ߒߐ‫⛯⛮ߩࠬࡆ࡯ࠨߪߚ߹ޔ‬ᕈ⏕଻ߦኻ
ߔࠆડᬺ஥ߩ ᔨ߇ᄢ߈޿ߣ⠨߃ࠄࠇࠆ‫ޔߚ߹ޕ‬ၮᐙ♽ߩ႐ว‫ޔ‬ᣢሽࠪࠬ࠹ࡓߦ߅޿
ߡ․ቯߩࡌࡦ࠳߿ SIer ߇ᆔ⸤㐿⊒ߒߚ߽ߩ߽ᄙ޿ߚ߼‫ߚߒ߁ߘޔ‬੐ᬺ⠪⥄૕߇ዉ౉ᡰ
េࠍⴕߞߡ޿ࠆ⁁ᴫ߽޽ࠆߣ⠨߃ࠄࠇࠆ‫ޕ‬
࿑⴫ 3-16 ၮᐙ♽/㕖ၮᐙ♽ߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩ᭴▽࡮೑↪ᒻᘒ18
㩿㪥㪔㪈㪊㪊㪀
㩿㪥㪔㪐㪌㪀
㪋㪋㪅㪉㩼
㪋㪍㪅㪍㩼
㪌㪊㪅㪋㩼
㪌㪌㪅㪏㩼
ᄖㇱ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱䉪䊤䉡䊄ⅣႺ䉕೑↪䈚䈩䈇䉎
⥄␠䈮䉪䊤䉡䊄ⅣႺ䉕᭴▽䈚䈩䈇䉎
ᄖㇱ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱䉪䊤䉡䊄ⅣႺ䉕೑↪䈚䈩䈇䉎
⥄␠䈮䉪䊤䉡䊄ⅣႺ䉕᭴▽䈚䈩䈇䉎
㧔ၮᐙ♽㧕 㧔㕖ၮᐙ♽㧕
࿑⴫ 3-17 ၮᐙ♽/㕖ၮᐙ♽ߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩዉ౉ᣇᴺ
㩿㪥㪔㪐㪌㪀
㩿㪥㪔㪈㪊㪊㪀
㪈㪇㪅㪊㩼
㪈㪋㪅㪌㩼
㪉㪐㪅㪊㩼
㪉㪍㪅㪊㩼
㪉㪐㪅㪊㩼
㪊㪏㪅㪏㩼
㪊㪈㪅㪇㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ዉ౉ᡰេ䉕ฃ䈔䈢
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪એᄖ䈱੐ᬺ⠪䈮䉋䉎ዉ౉ᡰេ䉕ฃ䈔䈢
⥄␠䈪ዉ౉䈚䈢
䉒䈎䉌䈭䈇
㪉㪇㪅㪋㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ዉ౉ᡰេ䉕ฃ䈔䈢
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪એᄖ䈱੐ᬺ⠪䈮䉋䉎ዉ౉ᡰេ䉕ฃ䈔䈢
⥄␠䈪ዉ౉䈚䈢
䉒䈎䉌䈭䈇
㧔ၮᐙ♽㧕 㧔㕖ၮᐙ♽㧕
18
ᧄ⸳໧ߢߪࠢ࡜࠙࠼ⅣႺࠍ⥄␠ౝߦ᭴▽ߔࠆࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߣ‫ޔ‬ᄖㇱ੐ᬺ⠪ߩ
ⅣႺࠍ೑↪ߔࠆࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߩ೑↪⁁ᴫࠍᛠីߔࠆᗧ࿑߇޽ߞߚ߇‫⃻ޔ‬࿷ߩડᬺ
ߩࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߩ᥉෸₸߇੹࿁ߩ⺞ᩏ⚿ᨐߦᲧߴߡ߆ߥࠅૐ޿⁁ᴫࠍ⠨߃ࠆߣ‫ޔ‬
‫࠼࠙࡜ࠢߦ␠⥄ޟ‬ⅣႺࠍ᭴▽ߒߡ޿ࠆ‫⁁߁޿ߣޠ‬ᴫ߇‫ޔ‬෩ኒߥࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߩ
▸࿐ࠃࠅߪᐢߊᝒ߃ࠄࠇߡ޿ࠆน⢻ᕈ߇޽ࠆ‫ޕ‬
54
ၮᐙ♽/㕖ၮᐙ♽ߩ೑↪⁁ᴫ㧔ࠢ࡜࠙࠼/SaaS ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴㧕
ో૕ߣߒߡ㕖ၮᐙ♽ߩߺߩ೑↪⠪ߦᲧߴߡ‫ޔ‬ၮᐙ♽ࠍ೑↪ߒߡ޿ࠆ೑↪⠪ߩᣇ߇࠮
ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴ߦኻߔࠆ⹺⼂ߪ㜞޿‫࠼࠙࡜ࠢޔߦ․ޕ‬/SaaS ኾᬺ⠪ߩࡒࠬ‫ޔ‬ౝㇱ
ਇᱜ㧔28.4㧑㧕‫✕ޔ‬ᕆᤨߩᓳᣥ૕೙㧔23.2㧑㧕‫ߩࠢ࡯ࡢ࠻࠶ࡀޔ‬น↪ᕈ㧔23.2㧑㧕ߦ㑐ߒ
ߡߪ‫ޔ‬ၮᐙ♽ߩ೑↪⠪ߩᣇ߇ 10 ࡐࠗࡦ࠻એ਄㜞ߊߥߞߡ߅ࠅ‫ߩࠬࡆ࡯ࠨޔ‬น↪ᕈ࡮
ା㗬ᕈ߇ᒝߊᗧ⼂ߐࠇߡ޿ࠆ‫৻ޕ‬ᣇߢ‫࠼࠙࡜ࠢޔ‬/SaaS ኾᬺ⠪ߩୟ↥࡮ࠨ࡯ࡆࠬ஗ᱛ
ߦ㑐ߒߡߪ‫ޔ‬㕖ၮᐙ♽ߩߺߩ೑↪⠪ߩᣇ߇㜞ߊߥߞߡ߅ࠅ㧔22.8㧑㧕‫ޔ‬੐ᬺ⠪⥄૕ߩ⽷
᡽⊛ߥ੐ᬺ⛮⛯ᕈߦਇ቟߇޽ࠆ‫ޔ‬Ყセ⊛ዊⷙᮨߥ੐ᬺ⠪߇ࠨ࡯ࡆࠬࠍឭଏߒߡ޿ࠆ႐
ว߽ᄙ޿ߣ⠨߃ࠄࠇࠆ‫ޕ‬
࿑⴫ 3-18 ၮᐙ♽/㕖ၮᐙ♽೑↪⠪߇ᛴߊ࠮ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪌㪇㩼
㪋㪈㪅㪋㩼
䊂䊷䉺䈏␠ᄖ䈮଻▤䈘䉏䉎
㪋㪌㪅㪍㩼
㪊㪏㪅㪐㩼
㪊㪇㪅㪊㩼
㪉㪐㪅㪏㩼
㪊㪇㪅㪌㩼
䉰䊷䊎䉴䈏䉟䊮䉺䊷䊈䉾䊃਄䈮౏㐿䈘䉏䉎
㪉㪇㪅㪋㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ᣉ⸳䊶䊈䉾䊃䊪䊷䉪䈱น↪ᕈ䈏ૐ䈇
㪈㪌㪅㪏㩼
㪉㪊㪅㪉㩼
㪉㪈㪅㪈㩼
䊜䊮䊁䊅䊮䉴ᤨ㑆䉕▤ℂ䈪䈐䈭䈇
㪈㪎㪅㪌㩼
㪉㪊㪅㪉㩼
㪈㪌㪅㪈㩼
ᣢሽ䉲䉴䊁䊛䈫䈱⋧੕ㆇ↪ᕈ䈏⏕଻䈪䈐䈭䈇
㪈㪇㪅㪌㩼
㪈㪎㪅㪐㩼
㪉㪋㪅㪊㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ᓥᬺຬ䈮䉋䉎
䊚䉴䇮ౝㇱਇᱜ䈱น⢻ᕈ䈏䈅䉎
㪈㪎㪅㪌㩼
㪉㪏㪅㪋㩼
㪈㪏㪅㪋㩼
✕ᕆᤨ䈱ᓳᣥ૕೙䈏᣿⏕䈪䈭䈇
㪈㪇㪅㪌㩼
㪉㪊㪅㪉㩼
㪈㪎㪅㪏㩼
㪈㪐㪅㪊㩼
㪈㪍㪅㪏㩼
✕ᕆᤨ䈱䊂䊷䉺଻ో䈱ᣇ㊎䈏᣿⏕䈪䈭䈇
㪎㪅㪉㩼
㪎㪅㪇㩼
㪎㪅㪋㩼
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䊶ᯏ⢻䈏ૐ䈇
㪈㪎㪅㪈㩼
㪈㪎㪅㪌㩼
㪈㪍㪅㪏㩼
⋥ធ⊛䈭⋙ᩏ䉕ታᣉ䈪䈐䈭䈇
㪈㪏㪅㪋㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ୟ↥䊶䉰䊷䊎䉴஗ᱛ䈱น⢻ᕈ䈏䈅䉎
䈠䈱ઁ
㪋㪇㩼
㪉㪉㪅㪏㩼
㪈㪌㪅㪏㩼
㪇㪅㪇㩼
㪇㪅㪇㩼
㪇㪅㪇㩼
㪈㪊㪅㪏㩼
․䈮䈭䈇
㪈㪎㪅㪌㩼
㪈㪈㪅㪍㩼
ో૕䋨㪥㪔㪈㪌㪉䋩
㕖ၮᐙ♽䈱䉂೑↪䋨㪥㪔㪌㪎䋩
ၮᐙ♽䉕೑↪䈚䈩䈇䉎䋨㪥㪔㪐㪌䋩
55
ၮᐙ♽/㕖ၮᐙ♽ߩ೑↪⁁ᴫ㧔᳞߼ࠆࠨ࡯ࡆࠬ㧕
ၮᐙ♽ߩ೑↪⠪߇ࠢ࡜࠙࠼/SaaS ዉ౉ᓟߦᜬߞߡ޿ࠆᗵᗐߣߒߡ‫ޟޔ‬቟ᔃߢ߈ࠆ‫ޠ‬
㧔38.9㧑㧕ߣ‫ޟ‬ਇ቟߇ᄢ߈޿‫ޠ‬㧔21.1㧑㧕ߩߤߜࠄߩഀว߽㕖ၮᐙ♽ߩߺߩ೑↪⠪ࠃࠅ
㜞ߊߥߞߡ߅ࠅ‫⚿ޔ‬ᨐߦࠃࠄߕ࠮ࠠࡘ࡝࠹ࠖߦኻߔࠆᗧ⼂ߪ㜞޿ߣ⸒߃ࠆ‫৻ޕ‬ᣇߢ‫ޔ‬
㕖ၮᐙ♽ߩߺߩ೑↪⠪ߪ‫ޟ‬ᄌࠊࠄߥ޿‫߁޿ߣޠ‬࿁╵㧔64.9㧑㧕߇ၮᐙ♽ߩ೑↪⠪ߦᲧ
ߴ 20 ࡐࠗࡦ࠻એ਄߽㜞ߊ‫࠼࠙࡜ࠢࠍࡓ࠹ࠬࠪޔ‬/SaaS ߦߒߚߎߣߦࠃࠆ࠮ࠠࡘ࡝࠹ࠖ
߳ߩᓇ㗀ߪᱴߤฃߌߡ޿ߥ޿‫ߪߚ߹ޔ‬ᗵߓߡ޿ߥ޿ߣ⠨߃ࠄࠇࠆ‫ޕ‬
࿑⴫ 3-19 ၮᐙ♽/㕖ၮᐙ♽೑↪⠪߇ᛴߊࠢ࡜࠙࠼/SaaS ዉ౉ᓟߩ቟ᔃᗵ
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪉㪋㪅㪍㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ዉ౉೨䈮Ყ䈼䈩቟ᔃ䈪䈐䉎
㪈㪇㪅㪌㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ዉ౉೨䈫Ყ䈼䈩ਇ቟䈏ᄢ䈐䈇
㪋㪇㩼
㪌㪇㩼
㪍㪇㩼
㪎㪇㩼
㪊㪊㪅㪍㩼
㪊㪏㪅㪐㩼
㪈㪎㪅㪈㩼
㪉㪈㪅㪈㩼
㪋㪐㪅㪊㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ዉ౉೨䈫ᄌ䉒䉌䈭䈇
㪍㪋㪅㪐㩼
㪋㪇㪅㪇㩼
ో૕䋨㪥㪔㪈㪌㪉䋩
㕖ၮᐙ♽䈱䉂೑↪䋨㪥㪔㪌㪎䋩
ၮᐙ♽䉕೑↪䈚䈩䈇䉎䋨㪥㪔㪐㪌䋩
ห᭽ߦࠢ࡜࠙࠼/SaaS 㑐ㅪߩࠨ࡯ࡆࠬߦ㑐ߒߡ߽㕖ၮᐙ♽ߩߺߩ೑↪⠪ߦᲧߴ‫ޔ‬ၮᐙ♽
೑↪⠪ߩ㔛ⷐߩᣇ߇ో૕⊛ߦ㜞޿‫ޕ‬ၮᐙ♽ߩ೑↪⠪ߩ㔛ⷐ߇ᦨ߽㜞޿ߩߪ‫ޔ‬ᣢሽࠪࠬ࠹
ࡓ߽฽߼ߚో૕ࠪࠬ࠹ࡓߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ㧔28.4㧑㧕ߢ޽ࠆ߇‫ޔ‬ዉ౉ᡰេ
㧔31.5㧑㧕
‫ߦࡓ࡯ࠜࡈ࠻࠶࡜ࡊޔ‬ኻߔࠆ╙ 3 ⠪⹏ଔ㧔28.4㧑㧕ߢߪ㕖ၮᐙ♽ߦᲧߴߡࡐࠗࡦ
࠻߇㜞ߊ‫ߦ․ޔ‬ၮᐙ♽ߩዉ౉ߦ߅޿ߡዉ౉Ბ㓏‫ࡓ࡯ࠜࡈ࠻࠶࡜ࡊޔ‬᭴▽Ბ㓏ߢ⺖㗴ࠍᛴ
߃ߡ޿ࠆડᬺ߇ᄙ޿ߣ੍ᗐߐࠇࠆ‫৻ޕ‬ᣇߢ‫ޔ‬㕖ၮᐙ♽ߢߪ‫ޠ޿ߥߦ․ޟ‬
㧔35.16㧑㧕ߣߩ࿁
╵߇ᦨ߽ᄙߊ‫ޔ‬ઃട⊛ߥ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩ㔛ⷐߪૐ޿ߣ⠨߃ࠄࠇࠆ‫ޕ‬
࿑⴫ 3-20 ၮᐙ♽/㕖ၮᐙ♽೑↪⠪߇᳞߼ࠆࠨ࡯ࡆࠬ
㪇㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ዉ౉ᡰេ䋨䉮䊮䉰䊦䊁䉞䊮䉫䇮᭴▽╬䋩
㪌㩼
㪈㪇㩼
㪈㪌㩼
㪉㪇㩼
㪉㪌㩼
㪈㪎㪅㪌㩼
㪊㪌㩼
㪊㪇㪅㪌㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪䈱䊒䊤䉾䊃䊐䉤䊷䊛䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䈻䈱╙㪊⠪⹏ଔ
㪉㪋㪅㪍㩼
㪉㪎㪅㪇㩼
㪉㪏㪅㪋㩼
㪉㪍㪅㪊㩼
㪉㪍㪅㪊㩼
㪉㪍㪅㪊㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪䈱䉝䊒䊥䉬䊷䉲䊢䊮䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䈻䈱╙㪊⠪⹏ଔ
㪉㪏㪅㪐㩼
㪉㪐㪅㪏㩼
㪉㪏㪅㪋㩼
ᣢሽ䉲䉴䊁䊛䉅฽䉄䈢ో૕䉲䉴䊁䊛䈮ኻ䈜䉎䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴
㪈㪏㪅㪋㩼
㪈㪎㪅㪌㩼
㪈㪏㪅㪐㩼
ⶄᢙ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䉕೑↪䈜䉎㓙䈱⛔ว䉰䊷䊎䉴
㪈㪍㪅㪋㩼
㪈㪎㪅㪌㩼
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䉪䊤䉡䊄䈱䉝䉦䉡䊮䊃▤ℂ䊶⹺⸽䉰䊷䊎䉴
䈠䈱ઁ
㪊㪇㩼
㪉㪌㪅㪎㩼
㪇㪅㪇㩼
㪇㪅㪇㩼
㪇㪅㪇㩼
㪉㪍㪅㪊㩼
․䈮䈭䈇
㪉㪈㪅㪈㩼
ో૕䋨㪥㪔㪈㪌㪉䋩
㕖ၮᐙ♽䈱䉂೑↪䋨㪥㪔㪌㪎䋩
ၮᐙ♽䉕೑↪䈚䈩䈇䉎䋨㪥㪔㪎㪍䋩
56
㪊㪌㪅㪈㩼
㪋㪇㩼
࿑⴫ 3-21 ၮᐙ♽/㕖ၮᐙ♽೑↪⠪ߩ௑ะߩ߹ߣ߼
㕖ၮᐙ♽ߩߺ
ၮᐙ♽ࠍ೑↪
㧔37.5㧑㧕
㧔62.5㧑㧕
ⷙᮨ
ਛዊડᬺ߇ਛᔃ
ᄢડᬺ߇ਛᔃ
ᬺ⒳
ᬺ⒳㒢ࠄߕ
⵾ㅧᬺ╬
ዉ౉ᣇᴺ
⥄␠ߢዉ౉
ዉ౉ᡰេࠍ೑↪
೑↪࡮᭴▽ᒻᘒ
ᄖㇱⅣႺࠍ೑↪
␠ౝⅣႺࠍ೑↪
੐ᬺ⠪ߩࡒࠬ/ౝㇱਇᱜ
࠮ࠠࡘ࡝࠹ࠖ਄
੐ᬺ⠪⥄૕ߩ੐ᬺ⛮⛯ᕈ
✕ᕆᤨߩᓳᣥ૕೙
ߩ⺖㗴
ࡀ࠶࠻ࡢ࡯ࠢߩน↪ᕈ
ో૕ࠪࠬ࠹ࡓߩ࠮ࠠࡘ࡝࠹ࠖߦኻߔࠆ╙ 3 ⠪⹏ଔ
᳞߼ࠆࠨ࡯ࡆࠬ
⋡┙ߞߚ࠾࡯࠭ߥߒ
ࠢ࡜࠙࠼/SaaS ዉ౉ᡰេ
ࡊ࡜࠶࠻ࡈࠜ࡯ࡓߩ࠮ࠠࡘ࡝࠹ࠖߦኻߔࠆ╙ 3 ⠪⹏ଔ
57
ၮᐙ♽ߦ߅ߌࠆᄖㇱⅣႺ/ౝㇱⅣႺߩ೑↪⁁ᴫ
ߎߎߢߪ‫ޔ‬ၮᐙ♽೑↪⠪ߩ߁ߜ‫ޔ‬ᄖㇱⅣႺࠍ೑↪ߔࠆ႐วߣ⥄␠ౝߩⅣႺࠍ೑↪ߔ
ࠆ႐วࠍᲧセߒߚ‫࠼࠙࡜ࠢޕ‬/SaaS ߩ࠮ࠠࡘ࡝࠹ࠖߩ⺖㗴ߩ߁ߜ‫ޔ‬
‫␠߇࠲࡯࠺ޟ‬ᄖߦ଻
▤ߐࠇࠆ‫ޔޠ‬
‫࠻࠶ࡀ࡯࠲ࡦࠗ߇ࠬࡆ࡯ࠨޟ‬਄ߦ౏㐿ߐࠇࠆ‫ߦޠ‬㑐ߒߡߪ‫␠⥄ޔ‬ⅣႺ೑↪
⠪ߦᲧߴ‫ޔ‬ᄖㇱⅣႺ೑↪⠪߇ 15 ࡐࠗࡦ࠻એ਄㜞޿⚿ᨐߣߥߞߚ‫␠⥄ޕ‬ⅣႺࠍ೑↪ߔ
ࠆߎߣߢ‫ޔ‬ᖱႎࠍᄖߦ಴ߔߎߣ߳ߩਇ቟ߪ޽ࠆ⒟ᐲ⸃ᶖߐࠇߡ޿ࠆߣ⠨߃ࠄࠇࠆ‫ઁޕ‬
ߩ㗄⋡ߦߟ޿ߡ߽ᄖㇱⅣႺ೑↪⠪ߩᣇ߇ᄢ߈ߥ⺖㗴ߣᗵߓߡ޿ࠆ௑ะ߇⷗ࠄࠇࠆ߇‫ޔ‬
‫࠼࠙࡜ࠢޟ‬/SaaS ኾᬺ⠪ߩᓥᬺຬߦࠃࠆࡒࠬ‫ޔ‬ౝㇱਇᱜߩน⢻ᕈ߇޽ࠆ‫ߩޠ‬㗄⋡ߩߺ
ߪ‫␠⥄ޔ‬ⅣႺ೑↪⠪ߩᣇ߇㜞޿⺖㗴ᗧ⼂ࠍᜬߞߡ޿ࠆ‫ߩߎޕ‬႐วߩ‫࠼࠙࡜ࠢޟ‬/SaaS
ኾᬺ⠪‫␠⥄ޟߪޠ‬ౝߩࠢ࡜࠙࠼ⅣႺ᭴▽ࠍᆔ⸤ߒߚᄖㇱ੐ᬺ⠪‫ߣޠ‬⠨߃ࠄࠇࠆ߇‫ޔ‬ᓐ
ࠄ߇⥄␠ౝⅣႺߦࠕࠢ࠮ࠬ಴᧪ࠆ໑৻ߩᄖㇱ⠪ߢ޽ࠆߚ߼ߦ‫ޔ‬ᓐࠄߩਇᱜⴕὑߦኻߒ
ߡ․ߦ⼊ᚓ߇ᒝߊߥߞߡ޿ࠆߣ⷗ࠄࠇࠆ‫ޕ‬
࿑⴫ 3-22 ᄖㇱⅣႺ/ౝㇱⅣႺߩ೑↪⠪߇ᛴߊ࠮ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴
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䉰䊷䊎䉴䈏䉟䊮䉺䊷䊈䉾䊃਄䈮౏㐿䈘䉏䉎
㪉㪇㪅㪏㩼
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䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ᣉ⸳䊶䊈䉾䊃䊪䊷䉪䈱น↪ᕈ䈏ૐ䈇
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䊜䊮䊁䊅䊮䉴ᤨ㑆䉕▤ℂ䈪䈐䈭䈇
㪈㪌㪅㪈㩼
ᣢሽ䉲䉴䊁䊛䈫䈱⋧੕ㆇ↪ᕈ䈏⏕଻䈪䈐䈭䈇
㪉㪏㪅㪍㩼
㪐㪅㪋㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ᓥᬺຬ䈮䉋䉎䊚䉴䇮ౝㇱਇᱜ䈱น⢻ᕈ
䈏䈅䉎
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✕ᕆᤨ䈱ᓳᣥ૕೙䈏᣿⏕䈪䈭䈇
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✕ᕆᤨ䈱䊂䊷䉺଻ో䈱ᣇ㊎䈏᣿⏕䈪䈭䈇
㪎㪅㪉㩼
㪐㪅㪌㩼
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䊶ᯏ⢻䈏ૐ䈇
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⋥ធ⊛䈭⋙ᩏ䉕ታᣉ䈪䈐䈭䈇
㪈㪌㪅㪈㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ୟ↥䊶䉰䊷䊎䉴஗ᱛ䈱น⢻ᕈ䈏䈅䉎
․䈮䈭䈇
㪌㪇㩼
㪋㪈㪅㪋㩼
䊂䊷䉺䈏␠ᄖ䈮଻▤䈘䉏䉎
䈠䈱ઁ
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ో૕䋨㪥㪔㪈㪌㪉䋩
䋨ၮᐙ♽䋩ᄖㇱ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱䉪䊤䉡䊄ⅣႺ䉕೑↪䈚䈩䈇䉎䋨㪥㪔㪋㪉䋩
䋨ၮᐙ♽䋩⥄␠䈮䉪䊤䉡䊄ⅣႺ䉕᭴▽䈚䈩䈇䉎䋨㪥㪔㪌㪊䋩
ᄖㇱⅣႺ೑↪⠪ߣ‫ޔ‬ౝㇱⅣႺ೑↪⠪߇᳞߼ࠆࠨ࡯ࡆࠬࠍᲧセߒߚߣߎࠈ‫ోޔ‬૕⊛ߦ
ᄖㇱⅣႺ೑↪⠪ߩᣇ߇ฦࠨ࡯ࡆࠬ߳ߩ࠾࡯࠭߇㜞޿⚿ᨐߣߥߞߚ‫ޔߦ․ޕ‬ᄖㇱⅣႺ೑
↪⠪ߩ‫ޟ‬ᣢሽࠪࠬ࠹ࡓ߽฽߼ߚో૕ࠪࠬ࠹ࡓߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ‫࠾ߩ߳ޠ‬
58
㪋㪎㪅㪍㩼
࡯࠭ߪ 42.9㧑ߣ࿶ୟ⊛ߦ㜞ߊ‫ޔ‬ᄖㇱⅣႺߣౝㇱⅣႺߩㅪ៤ߦ߅޿ߡᡰេࠍᔅⷐߣߔࠆ
೑↪⠪߇ᄙ޿ߣ⠨߃ࠄࠇࠆ‫ޕ‬
࿑⴫ 3-23 ᄖㇱⅣႺ/ౝㇱⅣႺߩ೑↪⠪߇᳞߼ࠆࠨ࡯ࡆࠬ
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䉪䊤䉡䊄㪆㪪㪸㪸㪪ዉ౉ᡰេ䋨䉮䊮䉰䊦䊁䉞䊮䉫䇮᭴▽╬䋩
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㪋㪌㩼
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㪉㪎㪅㪇㩼
㪉㪏㪅㪍㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪䈱䊒䊤䉾䊃䊐䉤䊷䊛䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䈻䈱╙㪊⠪⹏ଔ
㪉㪏㪅㪊㩼
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䉪䊤䉡䊄㪆㪪㪸㪸㪪䈱䉝䊒䊥䉬䊷䉲䊢䊮䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䈻䈱╙㪊⠪⹏ଔ
㪉㪍㪅㪋㩼
㪉㪏㪅㪐㩼
ᣢሽ䉲䉴䊁䊛䉅฽䉄䈢ో૕䉲䉴䊁䊛䈮ኻ䈜䉎䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴
㪈㪎㪅㪇㩼
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ⶄᢙ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䉕೑↪䈜䉎㓙䈱⛔ว䉰䊷䊎䉴
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䉪䊤䉡䊄䈱䉝䉦䉡䊮䊃▤ℂ䊶⹺⸽䉰䊷䊎䉴
䈠䈱ઁ
㪊㪌㩼
㪈㪊㪅㪉㩼
㪇㪅㪇㩼
㪇㪅㪇㩼
㪇㪅㪇㩼
․䈮䈭䈇
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㪉㪍㪅㪊㩼
㪉㪊㪅㪏㩼
ో૕䋨㪥㪔㪈㪌㪉䋩
䋨ၮᐙ♽䋩ᄖㇱ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱䉪䊤䉡䊄ⅣႺ䉕೑↪䈚䈩䈇䉎䋨㪥㪔㪋㪉䋩
䋨ၮᐙ♽䋩⥄␠䈮䉪䊤䉡䊄ⅣႺ䉕᭴▽䈚䈩䈇䉎䋨㪥㪔㪌㪊䋩
59
㪋㪉㪅㪐㩼
࠮ࠠࡘ࡝࠹ࠖᗧ⼂߇㜞޿೑↪⠪ߩᛴ߃ࠆ⺖㗴
ࠢ࡜࠙࠼/SaaS ዉ౉ߦ޽ߚࠅ⧰ഭߒߚὐߣߒߡ‫ࠍޠ଻⏕ߩࠖ࠹࡝ࡘࠠ࠮ޟ‬᜼ߍߚ࿁
╵⠪ߦኻߒߡ‫࠼࠙࡜ࠢޔ‬/SaaS ߩ࠮ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴ࠍ⡞޿ߚߣߎࠈ‫ޔ‬
‫␠߇࠲࡯࠺ޟ‬
ᄖߦ଻▤ߐࠇࠆ‫ޠ‬㧔45.2㧑㧕‫࠼࠙࡜ࠢޟޔ‬/SaaS ੐ᬺ⠪ߦࠃࠆࡒࠬ‫ޔ‬ౝㇱਇᱜߩน⢻ᕈ߇
޽ࠆ‫ޠ‬㧔38.7㧑㧕‫⋥ޟޔ‬ធ⊛ߥ⋙ᩏࠍታᣉߢ߈ߥ޿‫ޠ‬㧔35.5㧑㧕ߣߥߞߚ‫ోޔߦߺߥߜޕ‬
૕ߩ࿁╵ߣߩᏅ߇ᄢ߈޿ߩߪ‫ޔ‬2 ⇟⋡ߩ‫࠼࠙࡜ࠢޟ‬/SaaS ੐ᬺ⠪ߦࠃࠆࡒࠬ‫ޔ‬ౝㇱਇᱜ
ߩน⢻ᕈ߇޽ࠆ‫ޠ‬㧔39.7㧑㧕ߣ 3 ⇟⋡ߩ‫⋥ޟ‬ធ⊛ߥ⋙ᩏࠍታᣉߢ߈ߥ޿‫ޠ‬㧔35.5㧑㧕
‫߹ޔ‬
ߚ‫✕ޟ‬ᕆᤨߩ࠺࡯࠲଻ోߩᣇ㊎߇᣿⏕ߢߥ޿‫ޠ‬
㧔29.0㧑㧕ߣߥߞߡ޿ࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ߣ޿߁೑↪ᒻᘒߢߪ‫ࠖ࠹࡝ࡘࠠ࠮ޔ‬㕙ߪ޽ࠆ⒟ᐲ੐ᬺ⠪ߦଐሽߖߑ
ࠆࠍᓧߥ޿ㇱಽ߇޽ࠆ‫ޕ‬࿁╵⠪ߪᲧセ⊛࠮ࠠࡘ࡝࠹ࠖ߳ߩᗧ⼂߇㜞޿ߣ੍ᗐߐࠇࠆߩ
ߢ‫‛ޔ‬ℂ⊛/ᛛⴚ⊛ߥ࠮ࠠࡘ࡝࠹ࠖኻ╷ߦߟ޿ߡߪ޽ࠆ⒟ᐲℂ⸃ߒߡ޿ࠆߣ⠨߃ࠄࠇࠆ‫ޕ‬
‛ℂ⊛/ᛛⴚ⊛ߥ࠮ࠠࡘ࡝࠹ࠖኻ╷ࠃࠅߪ‫ߥ⊛❱⚵ޔ‬ኻ╷ߩㇱಽߩਇㅘ᣿ߐߦਇ቟ࠍᗵ
ߓߡ޿ࠆ⁁ᴫ߇ુ߃ࠆ‫ޕ‬
࿑⴫ 3-24 ࠢ࡜࠙࠼/SaaS ዉ౉ߦ޽ߚࠅ⧰ഭߒߚὐߣߒߡ
‫ࠍޠ଻⏕ࠖ࠹࡝ࡘࠠ࠮ޟ‬᜼ߍߚᣇ߇ᛴߊ࠮ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴
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䊂䊷䉺䈏␠ᄖ䈮଻▤䈘䉏䉎
㪊㪇㪅㪊㩼
㪊㪉㪅㪊㩼
䉰䊷䊎䉴䈏䉟䊮䉺䊷䊈䉾䊃਄䈮౏㐿䈘䉏䉎
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ᣉ⸳䊶䊈䉾䊃䊪䊷䉪䈱น↪ᕈ䈏ૐ䈇
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䊜䊮䊁䊅䊮䉴ᤨ㑆䉕▤ℂ䈪䈐䈭䈇
ᣢሽ䉲䉴䊁䊛䈫䈱⋧੕ㆇ↪ᕈ䈏⏕଻䈪䈐䈭䈇
㪍㪅㪌㩼
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䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ᓥᬺຬ䈮䉋䉎䊚䉴䇮ౝㇱਇᱜ䈱น⢻ᕈ䈏䈅䉎
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✕ᕆᤨ䈱ᓳᣥ૕೙䈏᣿⏕䈪䈭䈇
✕ᕆᤨ䈱䊂䊷䉺଻ో䈱ᣇ㊎䈏᣿⏕䈪䈭䈇
㪈㪎㪅㪈㩼
⋥ធ⊛䈭⋙ᩏ䉕ታᣉ䈪䈐䈭䈇
㪈㪏㪅㪋㩼 㪉㪉㪅㪍㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ୟ↥䊶䉰䊷䊎䉴஗ᱛ䈱น⢻ᕈ䈏䈅䉎
㪇㪅㪇㩼
㪇㪅㪇㩼
․䈮䈭䈇
ో૕䋨㪥㪔㪈㪌㪉䋩
㪊㪏㪅㪎㩼
㪉㪐㪅㪇㩼
㪎㪅㪉㩼
㪍㪅㪌㩼
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䊶ᯏ⢻䈏ૐ䈇
䈠䈱ઁ
㪋㪌㩼
㪌㪇㩼
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⧰ഭ䈚䈢ὐ䋺䉶䉨䊠䊥䊁䉞⏕଻䋨㪥㪔㪊㪈䋩
60
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࠮ࠠࡘ࡝࠹ࠖᗧ⼂߇㜞޿೑↪⠪߇᳞߼ࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ
ࠢ࡜࠙࠼/SaaS ዉ౉ߦ޽ߚࠅ⧰ഭߒߚὐߣߒߡ‫ޟ‬ᣢሽࠪࠬ࠹ࡓߩ⒖ⴕ‫ࠍޠ‬᜼ߍߚ࿁
╵⠪ߦኻߒߡ‫ޔ‬᳞߼ࠆࠨ࡯ࡆࠬࠍ⡞޿ߚߣߎࠈ‫ޟ‬ᣢሽࠪࠬ࠹ࡓ߽฽߼ߚో૕ࠪࠬ࠹ࡓ
ߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ‫ ߇࠭࡯࠾ߩ߳ޠ‬47.4㧑ߣో૕ߩ࿁╵ߦᲧߴߡ 20 ࡐࠗ
ࡦ࠻એ਄߽㜞޿⚿ᨐߣߥߞߚ‫ޕ‬ᣢሽࠪࠬ࠹ࡓ߇޽ࠆ႐ว‫ోޔ‬૕ࠪࠬ࠹ࡓߩਛߢ⋧੕ㆇ
↪ᕈࠍ⏕଻ߐࠇߥߌࠇ߫ߥࠄߥ޿߇‫ࠖ࠹࡝ࡘࠠ࠮ޔ‬㕙ߦ߅޿ߡ߽ห᭽ߩ⺖㗴⸃᳿߇᳞
߼ࠄࠇߡ޿ࠆߣ⠨߃ࠄࠇࠆ‫ޕ‬
߹ߚ‫ޔ‬ห᭽ߦࠢ࡜࠙࠼/SaaS ዉ౉ߦ޽ߚࠅ⧰ഭߒߚὐߣߒߡ‫ޠ଻⏕ߩࠖ࠹࡝ࡘࠠ࠮ޟ‬
ࠍ᜼ߍߚ࿁╵⠪ߦኻߒߡ‫ޔ‬᳞߼ࠆࠨ࡯ࡆࠬࠍ⡞޿ߚߣߎࠈ‫ోޔ‬૕ߩ࿁╵ߦᲧߴ‫࡜ࠢޟ‬
࠙࠼/SaaS ߩࡊ࡜࠶࠻ࡈࠜ࡯ࡓߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ߳ߩ╙ 3 ⠪⹏ଔ‫ ߇ޠ‬20 ࡐࠗࡦ࠻
એ਄‫ޟޔ‬ᣢሽࠪࠬ࠹ࡓ߽฽߼ߚో૕ࠪࠬ࠹ࡓߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ‫ ߇ޠ‬10 ࡐ
ࠗࡦ࠻એ਄㜞޿⚿ᨐߣߥߞߚ‫ޕ‬࿁╵⠪ߪ࠮ࠠࡘ࡝࠹ࠖᗧ⼂ߩ㜞޿೑↪⠪ߣ⠨߃ࠄࠇࠆ
ߚ߼‫ޔ‬୘‫ߩޘ‬੐ᬺ⠪߿ࡌࡦ࠳ߩឭଏߔࠆ࠮ࠠࡘ࡝࠹ࠖኻ╷ߪ೑↪ߒߡ޿ࠆ႐ว߇ᄙ޿
ߣ⠨߃ࠄࠇࠆ‫ࠍࡓ࡯ࠜࡈ࠻࠶࡜ࡊޔߒ߆ߒޕ‬฽߼ߚో૕ࠪࠬ࠹ࡓߩ࠮ࠠࡘ࡝࠹ࠖߦߟ
޿ߡߪ‫ߪߣࠄࠇߘޔ‬೎ߩኾ㐷⊛ߥࠨ࡯ࡆࠬ߇᳞߼ࠄࠇߡ޿ࠆߣ޿߃ࠆ‫ޕ‬
࿑⴫ 3-25 ࠢ࡜࠙࠼/SaaS ዉ౉ߦ޽ߚࠅ⧰ഭߒߚὐߣߒߡ
‫ޟ‬ᣢሽࠪࠬ࠹ࡓ߆ࠄߩ⒖ⴕ‫ࠍޠ‬᜼ߍߚᣇ߇᳞߼ࠆࠨ࡯ࡆࠬ
㪇㩼
㪌㩼
㪈㪇㩼
㪈㪌㩼
㪉㪇㩼
㪉㪌㩼
㪉㪈㪅㪈㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪䈱䊒䊤䉾䊃䊐䉤䊷䊛䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䈻䈱╙㪊⠪⹏ଔ
㪉㪈㪅㪈㩼
㪋㪇㩼
㪋㪌㩼
㪌㪇㩼
㪉㪎㪅㪇㩼
㪉㪍㪅㪊㩼
㪉㪍㪅㪊㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪䈱䉝䊒䊥䉬䊷䉲䊢䊮䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䈻䈱╙㪊⠪⹏ଔ
㪉㪏㪅㪐㩼
ᣢሽ䉲䉴䊁䊛䉅฽䉄䈢ో૕䉲䉴䊁䊛䈮ኻ䈜䉎䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴
㪈㪏㪅㪋㩼
ⶄᢙ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䉕೑↪䈜䉎㓙䈱⛔ว䉰䊷䊎䉴
㪈㪇㪅㪌㩼
㪈㪍㪅㪋㩼
䉪䊤䉡䊄䈱䉝䉦䉡䊮䊃▤ℂ䊶⹺⸽䉰䊷䊎䉴
㪉㪈㪅㪈㩼
㪇㪅㪇㩼
㪇㪅㪇㩼
․䈮䈭䈇
ో૕䋨㪥㪔㪈㪌㪉䋩
㪊㪌㩼
㪉㪌㪅㪎㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ዉ౉ᡰេ䋨䉮䊮䉰䊦䊁䉞䊮䉫䇮᭴▽╬䋩
䈠䈱ઁ
㪊㪇㩼
㪈㪌㪅㪏㩼
⧰ഭ䈚䈢ὐ䋺ᣢሽ䉲䉴䊁䊛䈎䉌䈱⒖ⴕ䋨㪥㪔㪊㪏䋩
61
㪉㪍㪅㪊㩼
㪋㪎㪅㪋㩼
࿑⴫ 3-26 ࠢ࡜࠙࠼/SaaS ዉ౉ߦ޽ߚࠅ⧰ഭߒߚὐߣߒߡ
‫ࠍޠ଻⏕ࠖ࠹࡝ࡘࠠ࠮ޟ‬᜼ߍߚᣇߩ᳞߼ࠆࠨ࡯ࡆࠬ
㪇㩼
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㪊㪇㩼
㪍㪇㩼
㪈㪐㪅㪋㩼
㪉㪎㪅㪇㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪䈱䊒䊤䉾䊃䊐䉤䊷䊛䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䈻䈱╙㪊⠪⹏ଔ
㪉㪍㪅㪊㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪䈱䉝䊒䊥䉬䊷䉲䊢䊮䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䈻䈱╙㪊⠪⹏ଔ
㪌㪈㪅㪍㩼
㪊㪉㪅㪊㩼
㪉㪏㪅㪐㩼
ᣢሽ䉲䉴䊁䊛䉅฽䉄䈢ో૕䉲䉴䊁䊛䈮ኻ䈜䉎䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴
㪊㪏㪅㪎㩼
㪈㪏㪅㪋㩼
ⶄᢙ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䉕೑↪䈜䉎㓙䈱⛔ว䉰䊷䊎䉴
䉪䊤䉡䊄䈱䉝䉦䉡䊮䊃▤ℂ䊶⹺⸽䉰䊷䊎䉴
㪍㪅㪌㩼
㪉㪉㪅㪍㩼
㪈㪍㪅㪋㩼
㪇㪅㪇㩼
㪇㪅㪇㩼
․䈮䈭䈇
ో૕䋨㪥㪔㪈㪌㪉䋩
㪌㪇㩼
㪉㪌㪅㪎㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ዉ౉ᡰេ䋨䉮䊮䉰䊦䊁䉞䊮䉫䇮᭴▽╬䋩
䈠䈱ઁ
㪋㪇㩼
㪈㪍㪅㪈㩼
㪉㪍㪅㪊㩼
⧰ഭ䈚䈢ὐ䋺䉶䉨䊠䊥䊁䉞⏕଻䋨㪥㪔㪊㪈䋩
࿁╵⠪߇⠨߃ࠆ੹ᓟߩᖱႎࠪࠬ࠹ࡓ೑↪ߦ߅ߌࠆ዁᧪ዷᦸߣߒߡߪ‫ޔ‬
‫ޟ‬ᣢሽࠪࠬ࠹ࡓߣࠢ
࡜࠙࠼/SaaS ࠍ⚵ߺวࠊߖ‫ᦨޔ‬ㆡߥᒻߢ೑↪ߒߡ޿߈ߚ޿‫ ߇ޠ‬71.1㧑ߣᦨ߽㜞޿⚿ᨐߣߥߞ
ߚ‫ޕ‬ડᬺߣߒߡ‫ߦ࠼࠙࡜ࠢޔ‬⒖ⴕߔߴ߈߽ߩߣߔߴ߈ߢߥ޿߽ߩࠍ⷗ᭂ߼ߡ޿ߊߎߣ߇㊀
ⷐߣߥࠆߣ⠨߃ࠄࠇࠆ‫ޕ‬
࿑⴫ 3-27 ᖱႎࠪࠬ࠹ࡓ೑↪ߦ߅ߌࠆ዁᧪ዷᦸ
㩿㪥㪔㪈㪌㪉㪀
㪉㪅㪇㩼 㪊㪅㪐㩼
㪉㪅㪍㩼
㪉㪇㪅㪋㩼
㪎㪈㪅㪈㩼
ᣢሽ䉲䉴䊁䊛䈫䉪䊤䉡䊄㪆㪪㪸㪸㪪䉕⚵䉂ว䉒䈞䇮ᦨㆡ䈭ᒻ䈪೑↪䈚䈩䈇䈐䈢䈇
ᄙ䈒䈱䉲䉴䊁䊛䉕䉪䊤䉡䊄㪆㪪㪸㪸㪪䈮⒖ⴕ䈘䈞䈩䈇䈐䈢䈇
ᣢሽ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪䉕䉇䉄䈩䇮ర䈱䉲䉴䊁䊛䈮ᚯ䈚䈢䈇
ᣢሽ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪䉕䉇䉄䈩䇮೎䈱ᒻᘒ䈻⒖ⴕ䈘䈞䈢䈇
䈠䈱ઁ
62
⺞ᩏ⚿ᨐߩ߹ߣ߼
ᧄ⺞ᩏ⚿ᨐߦࠃߞߡ᣿ࠄ߆ߦߥߞߚὐࠍએਅߦ߹ߣ߼ࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ߩ೑↪⁁ᴫ
࿁╵⠪ߩડᬺߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ೑↪₸ߪ 2 ഀᒝ‫ޔ‬೑↪ᬌ⸛₸߽ 2 ഀᒝߢ޽ࠅ‫ޔ‬
੹ᓟ߽৻ቯߩഀว߹ߢ᥉෸߇ㅴ߻ߣ⠨߃ࠄࠇࠆ‫ޕ‬
߹ߚࠪࠬ࠹ࡓ೎ߦߪ‫ޔ‬㕖ၮᐙ♽/ၮᐙ♽ߣ߽ᄢડᬺߦ߅ߌࠆ೑↪߇వⴕߒߡ߅ࠅ‫ޔ‬ਛ
ዊડᬺߢߪࠣ࡞࡯ࡊ࠙ࠚࠕ߿ࡔ࡯࡞ߣ޿ߞߚ․ቯࠨ࡯ࡆࠬߩ೑↪ߦ㒢ቯߐࠇߡ޿ࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ߩ೑↪ᒻᘒ
㕖ၮᐙ♽ߩߺࠍ೑↪ߒߡ޿ࠆડᬺߢߪ‫ޔ‬ᄖㇱߩࠢ࡜࠙࠼ⅣႺࠍ೑↪ߔࠆഀว߇㜞޿
ߩߦኻߒ‫ޔ‬ၮᐙ♽ࠍ೑↪ߒߡ޿ࠆડᬺߢߪ⥄␠ౝߦ᭴▽ߒߚࠢ࡜࠙࠼ⅣႺࠍ೑↪ߔࠆ
ഀว߇㜞ߊߥߞߡ޿ࠆ‫⺞ᧄޕ‬ᩏߦ߅ߌࠆ‫␠⥄ޟ‬ౝߩࠢ࡜࠙࠼ⅣႺ‫ࠗ࡜ࡊޟߥ☴⚐ߪޠ‬
ࡌ࡯࠻࡮ࠢ࡜࠙࠼‫ࠍޠ‬ᜰߔ߽ߩߢߪߥ޿น⢻ᕈ߇޽ࠆ߇‫ޔ‬ၮᐙ♽ߪࡊ࡜ࠗࡌ࡯࠻࡮ࠢ
࡜࠙࠼‫ޔ‬㕖ၮᐙ♽ߪࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߣ޿߁৻ቯߩಾࠅಽߌ߇ߥߐࠇߡ޿ࠆߣ⠨
߃ࠄࠇࠆ‫ޕ‬
߹ߚ‫ޔ‬ၮᐙ♽೑↪⠪ߦ⛉ߞߡಽᨆࠍⴕߞߚ⚿ᨐ‫ޔ‬ၮᐙ♽ࠍᄖㇱⅣႺ‫࡝ࡉࡄࠅ߹ߟޔ‬
࠶ࠢ࡮ࠢ࡜࠙࠼ߢ೑↪ߔࠆડᬺߢߪ‫␠⥄ޔ‬ౝⅣႺߢ೑↪ߔࠆડᬺߦᲧߴߡ࠺࡯࠲ࠍᄖ
ߦ಴ߔߎߣ߳ߩਇ቟߇ᄢ߈޿௑ะ߇⷗ࠄࠇߚ‫ޕ‬
ࠢ࡜࠙࠼ߦ᳞߼ࠆࡔ࡝࠶࠻
ࠢ࡜࠙࠼/SaaS ࠍ೑↪ߔࠆߎߣߢᓧࠄࠇࠆࡔ࡝࠶࠻ߪࠦࠬ࠻೥ᷫലᨐߣߩ࿁╵߇࿶
ୟ⊛ߦᄙߊ‫ࠬࡆ࡯ࠨޔ‬ౝኈ߿࠮ࠠࡘ࡝࠹ࠖ㕙ߢߪᧂߛ੐ᬺ⠪஥ߩࡔ࡝࠶࠻ߦ❬߇ߞߡ
޿ߥ޿⁁ᴫ߇ુ߃ࠆ‫৻ޕ‬ᣇߢ‫ߦ․ޔ‬ᄢડᬺߦ߅޿ߡࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߩㆬቯߦ߅
޿ߡ‫ࠬࡆ࡯ࠨޔ‬ౝኈ‫ޔ‬ଔᩰߦᰴ޿ߢ࠮ࠠࡘ࡝࠹ࠖኻ╷߇㊀ⷞߐࠇߡ޿ࠆߣ޿߁⚿ᨐ߇
ᓧࠄࠇߚ‫ޕ‬੐ᬺ⠪஥ߦߣߞߡߪ‫࠼࠙࡜ࠢޔ‬/SaaS ߩࠨ࡯ࡆࠬߦ߅޿ߡ࠮ࠠࡘ࡝࠹ࠖ㕙
ߢߤߩࠃ߁ߥઃടଔ୯ࠍ಴ߖࠆ߆߇⺖㗴ߣߥߞߡ޿ࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ߳ߩਇ቟
೑↪⠪߇ᗵߓࠆ࠮ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴ߣߒߡ‫߽ᦨޔ‬ᄙߊ᜼ߍࠄࠇߚߩ߇‫࠲࡯࠺ޟޔ‬
߇␠ᄖߦ଻▤ߐࠇࠆ‫ޔޠ‬
‫࠻࠶ࡀ࡯࠲ࡦࠗ߇ࠬࡆ࡯ࠨޟ‬਄ߦ౏㐿ߐࠇࠆ‫߁޿ߣޠ‬ὐߢ޽ߞ
ߚ‫ޕ‬1.3.1.ߢ␜ߒߚࠃ߁ߦ‫ࠖ࠹࡝ࡘࠠ࠮ࠆߌ߅ߦ࠼࠙࡜ࠢޔ‬਄ߩ⺖㗴ߣߒߡ࠺࡯࠲ߩข
ࠅᛒ޿߇㗫❥ߦ⼏⺰ߐࠇߡ޿ࠆㅢࠅ‫ࠩ࡯࡙ޔ‬஥ߢߩਇ቟߽ߎߩὐߦ㓸ਛߒߡ޿ࠆ‫ޕ‬
߹ߚ࠮ࠠࡘ࡝࠹ࠖ⏕଻ࠍ㊀ⷞߒߡ޿ࠆ࿁╵⠪ߪ‫ޔ‬
‫࠼࠙࡜ࠢޟ‬/SaaS ኾᬺ⠪ߩᓥᬺຬߦ
ࠃࠆࡒࠬ‫ޔ‬ౝㇱਇᱜ‫ޔޠ‬
‫⋥ޟ‬ធ⋙ᩏ߇ታᣉ಴᧪ߥ޿‫⋙߿ࠬࡦࠕࠗ࡜ࡊࡦࠦߚߞ޿ߣޠ‬ᩏ
╬‫ޔ‬ᛛⴚ㕙એᄖߢߩਇ቟߽⡞߆ࠇߚ‫ޕ‬
63
೑↪⠪߇᳞߼ࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ
ࠢ࡜࠙࠼/SaaS ዉ౉ᤨߦᣢሽࠪࠬ࠹ࡓ߆ࠄߩ⒖ⴕߦ⧰ഭߒߚߣ࿁╵ߒߚ࿁╵⠪ߢߪ
‫ޟ‬ᣢሽࠪࠬ࠹ࡓ߽฽߼ߚో૕ࠪࠬ࠹ࡓߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ‫߇࠭࡯࠾ߩ߳ޠ‬
㜞ߊ‫⧰ߦ଻⏕ࠖ࠹࡝ࡘࠠ࠮ޔ‬ഭߒߚߣ࿁╵ߒߚ࿁╵⠪ߢߪ‫࠼࠙࡜ࠢޟ‬/SaaS ߩࡊ࡜࠶
࠻ࡈࠜ࡯ࡓߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ߳ߩ╙ 3 ⠪⹏ଔ‫߇࠭࡯࠾ߩ߳ޠ‬㜞ߊߥߞߚ‫ߚ߹ޕ‬ၮ
ᐙ♽೑↪⠪߆ࠄߪ‫࠼࠙࡜ࠢޟ‬/SaaS ዉ౉ᡰេ‫ߦޠ‬ኻߔࠆ࠾࡯߽࠭㜞ߊ‫ޔ‬ฦ␠߇೑↪ߔ
ࠆࠢ࡜࠙࠼/SaaS ߩᒻᘒߣ೑↪⁁ᴫߦࠃߞߡ᭽‫߇ࠬࡆ࡯ࠨߥޘ‬᳞߼ࠄࠇߡ޿ࠆ‫ߩߎޕ‬
ࠃ߁ߥࠨ࡯ࡆࠬߪ‫ᧄޔ‬ႎ๔ᦠߢ⼏⺰ߐࠇߡ޿ࠆ‫ߦޠࡦ࡚ࠪ࡯࡟ࠣ࠹ࡦࠗ࡮࠼࠙࡜ࠢޟ‬
᳞߼ࠄࠇߡ޿ࠆ߽ߩߣห᭽ߢ޽ࠆߣ⠨߃ࠄࠇࠆ‫ޕ‬
64
ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉⁁ᴫ
ߎߎߢߪ‫࠼࠙࡜ࠢޔ‬/SaaS ೑↪േะߣߪ೎ߦᲤᐕታᣉߒߡ޿ࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ
࡯ࡆࠬዉ౉ታᘒߣ೑↪േะ⺞ᩏߩ⚿ᨐࠍ⚫੺ߔࠆ‫⺞ᧄޕ‬ᩏߪ 3.3.ߩ╙ 1 ᰴ⺞ᩏߩ৻ㇱߣߒߡ
ታᣉߐࠇߚ‫ᧄޔ߅ߥޕ‬ᐕᐲࠃࠅ࠙ࠖ࡞ࠬኻ╷࠷࡯࡞߿ࡈࠔࠗࠕ࠙ࠜ࡯࡞╬‫ޔ‬ᣢߦዉ౉₸߇
㕖Ᏹߦ㜞ߊ‫⚻ޔ‬ᐕߩᄌൻ߇⷗ࠄࠇߥ޿⵾ຠ࡮ࠨ࡯ࡆࠬߪ⺞ᩏኻ⽎߆ࠄ㒰ᄖߒ‫ޔ‬Ყセ⊛ዉ౉
₸߇ᄌൻߒߡ޿ࠆ⵾ຠ࡮ࠨ࡯ࡆࠬߦ⛉ߞߡ⺞ᩏࠍⴕߞߚ‫ޕ‬
ో૕௑ะ
࿑⴫ 3-28 ߦᧄᐕᐲߩᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬߩዉ౉₸෸߮ዉ౉ᬌ⸛₸ߩ
⺞ᩏ⚿ᨐࠍ␜ߔ‫ޕ‬ዉ౉₸߇㜞޿ࠨ࡯ࡆࠬߪ‫ࠬࡆ࡯ࠨ࡮࡞࡯࠷ࠣࡦ࡝࠲࡞ࠖࡈ࡞࡯ࡔޔ‬
㧔53.9㧑㧕‫࡞࡯࠷ࡊ࠶ࠕࠢ࠶ࡃ࠲࡯࠺ޔ‬㧔55.2㧑㧕‫ࠕࠗࠔࡈࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕࡉࠚ࠙ޔ‬
࠙ࠜ࡯࡞㧔48.3㧑㧕ߢ޽ࠆ‫ޕ‬ዉ౉ᬌ⸛₸ߪฦ⵾ຠ࡮ࠨ࡯ࡆࠬߦ߅޿ߡᄢ߈ߥ㆑޿ߪ⷗
ࠄࠇߥ޿߇‫ ߪ࠻ࡦࠕࠗ࡜ࠢࡦࠪޔ‬11.6㧑ߣᲧセ⊛㜞޿୯ߣߥߞߡ޿ࠆ‫ޕ‬
࿑⴫ 3-28 ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉⁁ᴫ
㩿㪥㪔㪉㪋㪇㪊㪀
㪇㩼
㪈㪇㩼 㪉㪇㩼 㪊㪇㩼 㪋㪇㩼 㪌㪇㩼 㪍㪇㩼 㪎㪇㩼 㪏㪇㩼 㪐㪇㩼 㪈㪇㪇㩼
䊜䊷䊦䊐䉞䊦䉺䊥䊮䉫䉿䊷䊦䊶䉰䊷䊎䉴
㪉㪉㪅㪏㩼
䉲䊮䉫䊦䉰䉟䊮䉥䊮
䉲䊮䉪䊤䉟䉝䊮䊃
㪌㪊㪅㪐㩼
㪌㪅㪐㩼
㪏㪅㪋㩼
㪌㪈㪅㪍㩼
㪐㪅㪉㩼
㪈㪐㪅㪉㩼
䊂䊷䉺ᥧภൻ䉿䊷䊦㩿㪛㪣㪧䋺㪛㪸㫋㪸㩷㪣㫆㫊㫊㩷㪧㫉㪼㫍㪼㫅㫋㫀㫆㫅䇮
㔚ሶㅘ䈎䈚╬䉅฽䉃㪀
䊄䉨䊠䊜䊮䊃䊶䉮䊮䊁䊮䉿▤ℂ䉿䊷䊦䋨䉝䉪䉶䉴೙ᓮ䋩
䊂䊷䉺䊋䉾䉪䉝䉾䊒䉿䊷䊦䊶䉰䊷䊎䉴㩿␠ౝ䈱ᖱႎ⾗↥䈮ኻ䈜䉎
䊂䉞䉴䉪㪆䊁䊷䊒䊋䉾䉪䉝䉾䊒㪀
㪏㪅㪊㩼
㪐㪅㪐㩼
㪋㪈㪅㪍㩼
㪮㪼㪹䉝䊒䊥䉬䊷䉲䊢䊮䊐䉜䉟䉝䉡䉤䊷䊦
㪋㪏㪅㪊㩼
ዉ౉ᷣ䉂
㪈㪊㪅㪐㩼
㪈㪊㪅㪊㩼
㪋㪎㪅㪋㩼
㪌㪌㪅㪉㩼
䊨䉫෼㓸䊶଻▤䊶⸃ᨆ䇮ᄌᦝ▤ℂ䉿䊷䊦╬
㪈㪌㪅㪎㩼
㪌㪇㪅㪊㩼
㪈㪇㪅㪈㩼
㪉㪐㪅㪉㩼
㪈㪍㪅㪈㩼
㪌㪌㪅㪐㩼
㪐㪅㪎㩼
㪉㪍㪅㪈㩼
ዉ౉ᬌ⸛ਛ
㪉㪌㪅㪊㩼
㪊㪌㪅㪋㩼
㪎㪅㪍㩼
ᧂዉ౉
㪈㪇㪅㪎㩼
㪈㪎㪅㪉㩼
㪌㪎㪅㪐㩼
㪈㪋㪅㪊㩼 㪈㪈㪅㪍㩼
⛔ว㪠㪛▤ℂ䉿䊷䊦
㪉㪐㪅㪌㩼
㪊㪈㪅㪌㩼
㪈㪈㪅㪉㩼
㪈㪊㪅㪉㩼
㪈㪉㪅㪎㩼
䉒䈎䉌䈭䈇
ળ␠ⷙᮨ೎
࿑⴫ 3-29 ߆ࠄ࿑⴫ 3-31 ߦᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬߩዉ౉⁁ᴫࠍᓥᬺຬᢙ
೎ߦ␜ߔ‫ోޕ‬૕⊛௑ะߣߒߡ‫ޔ‬ᓥᬺຬᢙ 300 ੱએਅߩਛዊડᬺߦ߅޿ߡߪ‫ޔ‬ዉ౉₸࡮
ዉ౉ᬌ⸛₸ߣ߽ૐߊ‫ޔ‬ᓥᬺຬ 301 ੱ㨪5,000 ੱ⒟ᐲߩਛၷડᬺߢߪ‫ޔ‬ዉ౉ᬌ⸛₸߇㜞
ߊߥࠅ‫ޔ‬5,000 ੱએ਄ߩᄢડᬺߢߪ‫ޔ‬ዉ౉ᬌ⸛₸ߪਅ߇ࠅ‫ޔ‬ዉ౉₸߇Ⴧടߒߡ޿ࠆ‫ޕ‬
65
࿑⴫ 3-29 ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉⁁ᴫ㧔ᓥᬺຬ 300 ੱએਅ)
㩿㪥㪔㪌㪏㪍㪀
㪉㪌㩼
㪉㪇㩼
䊨䉫෼㓸䊶଻▤䊶⸃
ᨆ䇮ᄌᦝ▤ℂ䉿䊷䊦
㪈㪌㩼
ዉ౉ᬌ⸛₸
㪈㪇㩼
㪌㩼
䉲䊮䉪䊤䉟䉝䊮䊃
䊂䊷䉺ᥧภൻ䉿䊷䊦
㪮㪼㪹䉝䊒䊥䉬䊷䉲䊢䊮
䊐䉜䉟䉝䉡䉤䊷䊦
䊂䊷䉺䊋䉾䉪䉝䉾䊒
䊄䉨䊠䊜䊮䊃䊶䉮䊮
⛔ว㪠㪛
䉲䊮䉫䊦
䉿䊷䊦䊶䉰䊷䊎䉴
䊁䊮䉿▤ℂ䉿䊷䊦
▤ℂ䉿䊷䊦
䊜䊷䊦䊐䉞䊦䉺䊥䊮䉫
䉰䉟䊮䉥䊮
䉿䊷䊦䊶䉰䊷䊎䉴
㪇㩼
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㪌㪇㩼
㪍㪇㩼
㪎㪇㩼
㪏㪇㩼
㪐㪇㩼
㪈㪇㪇㩼
ዉ౉₸
࿑⴫ 3-30 ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉⁁ᴫ㧔ᓥᬺຬ 301 ੱ㨪5,000 ੱ)
㩿㪥㪔㪍㪋㪎㪀
㪉㪌㩼
㪉㪇㩼
䉲䊮䉪䊤䉟䉝䊮䊃
䊄䉨䊠䊜䊮䊃䊶䉮䊮䊁䊮
䉿▤ℂ䉿䊷䊦
㪈㪌㩼
ዉ౉ᬌ⸛₸
⛔ว㪠㪛▤ℂ䉿䊷䊦
㪈㪇㩼
䊨䉫෼㓸䊶଻▤䊶⸃ᨆ䇮
䉲䊮䉫䊦 䊂䊷䉺ᥧภൻ ᄌᦝ▤ℂ䉿䊷䊦
䉰䉟䊮䉥䊮 䉿䊷䊦
䊂䊷䉺䊋䉾䉪䉝䉾䊒
䉿䊷䊦䊶䉰䊷䊎䉴
㪮㪼㪹䉝䊒䊥䉬䊷䉲䊢䊮
䊐䉜䉟䉝䉡䉤䊷䊦
㪌㩼
䊜䊷䊦䊐䉞䊦䉺䊥䊮䉫
䉿䊷䊦䊶䉰䊷䊎䉴
㪇㩼
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㪌㪇㩼
㪍㪇㩼
㪎㪇㩼
㪏㪇㩼
㪐㪇㩼
㪈㪇㪇㩼
ዉ౉₸
࿑⴫ 3-31 ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉⁁ᴫ㧔ᓥᬺຬ 5,001 ੱએ਄)
㩿㪥㪔㪊㪉㪈㪀
㪉㪌㩼
㪉㪇㩼
䉲䊮䉪䊤䉟䉝䊮䊃
䊄䉨䊠䊜䊮䊃䊶䉮䊮䊁䊮
⛔ว㪠㪛▤ℂ䉿䊷䊦
䉿▤ℂ䉿䊷䊦
䊨䉫෼㓸䊶଻▤䊶⸃ᨆ䇮
䊂䊷䉺ᥧภൻ䉿䊷䊦
ᄌᦝ▤ℂ䉿䊷䊦
䉲䊮䉫䊦䉰䉟䊮䉥䊮
䊂䊷䉺䊋䉾䉪䉝䉾䊒
㪮㪼㪹䉝䊒䊥䉬䊷䉲䊢䊮
䉿䊷䊦䊶䉰䊷䊎䉴
䊐䉜䉟䉝䉡䉤䊷䊦
䊜䊷䊦䊐䉞䊦䉺䊥䊮䉫
䉿䊷䊦䊶䉰䊷䊎䉴
㪈㪌㩼
ዉ౉ᬌ⸛₸
㪈㪇㩼
㪌㩼
㪇㩼
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
66
㪌㪇㩼
ዉ౉₸
㪍㪇㩼
㪎㪇㩼
㪏㪇㩼
㪐㪇㩼
㪈㪇㪇㩼
⚻ᐕᲧセ
࿑⴫ 3-32 ߆ࠄ࿑⴫ 3-34 ߦ߅޿ߡ‫ޔ‬
㧔2㧕ߩ⚿ᨐࠍ 2007 ᐕ߆ࠄ 2009 ᐕ߹ߢᲧセߒߚ‫ޕ‬
ࠪࡦࠣ࡞ࠨࠗࡦࠝࡦ‫ ߪࠬࡆ࡯ࠨߩ╬ࠣࡦ࡝࠲࡞ࠖࡈ࡞࡯ࡔޔ‬2007 ᐕᲑ㓏ߢߪዉ౉ㆊ
ᷰᦼߢ޽ߞߚ߇‫ᧄޔ‬ᐕᐲߩ⺞ᩏߦ߅޿ߡߪᄢડᬺߦ߅޿ߡᄢඨߩડᬺߢዉ౉߇ㅴߺ‫ޔ‬
߹ߚਛዊ࡮ਛၷડᬺߢ߽ᓢ‫ߦޘ‬ዉ౉/ዉ౉ᬌ⸛߇ㅴࠎߢ޿ࠆ᭽ሶ߇┍߃ࠆ‫ࡦࠪޔߚ߹ޕ‬
ࠢ࡜ࠗࠕࡦ࠻ߦ㑐ߒߡߪ‫଀ޔ‬ᐕዉ౉ᬌ⸛₸߇㜞޿௑ะߦ޽ࠆ߇‫ޔ‬ዉ౉₸߇ᄢ߈ߊჇട
ߔࠆߎߣߪߥ޿ߚ߼‫ޔ‬ડᬺ߇ዉ౉ߦ〯ߺಾࠇߥ޿⁁ᴫ߇޽ࠆߣ⠨߃ࠄࠇࠆ‫ޕ‬
࿑⴫ 3-32 ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉⁁ᴫ㧔2007 ᐕ⺞ᩏ㧕
㪉㪌㩼
300ੱએਅ䋨N=263䋩
301ੱ䌾5,000એਅ䋨N=294䋩
5,001ੱએ਄䋨N=102䋩
㪉㪇㩼
㪈㪌㩼
ዉ౉ᬌ⸛₸
䊄䉨䊠䊜䊮䊃䊶䉮䊮䊁䊮䉿▤ℂ
䉲䊮䉪䊤䉟䉝䊮䊃
䊜䊷䊦䊐䉞䊦䉺䊥䊮䉫
㪈㪇㩼
䊂䊷䉺ᥧภൻ䉿䊷䊦
㪌㩼
䊂䊷䉺䊋䉾䉪䉝䉾䊒
䉲䊮䉫䊦䉰䉟䊮䉥䊮
㪇㩼
㪉㪇㩼
㪋㪇㩼
㪍㪇㩼
㪏㪇㩼
㪈㪇㪇㩼
ዉ౉₸
࿑⴫ 3-33 ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉⁁ᴫ㧔2008 ᐕ⺞ᩏ㧕
㪉㪌㩼
300ੱએਅ䋨N=211䋩
301ੱ䌾5,000એਅ䋨N=229䋩
5,001ੱએ਄䋨N=79䋩
㪉㪇㩼
䉲䊮䉪䊤䉟䉝䊮䊃
㪈㪌㩼
䊂䊷䉺ᥧภൻ䉿䊷䊦
ዉ౉ᬌ⸛₸
㪈㪇㩼
䊄䉨䊠䊜䊮䊃䊶
䉮䊮䊁䊮䉿▤ℂ
䊨䉫෼㓸䊶଻▤䊶⸃ᨆ
㪌㩼
䊂䊷䉺䊋䉾䉪䉝䉾䊒
䉲䊮䉫䊦䉰䉟䊮䉥䊮
䊜䊷䊦䊐䉞䊦䉺䊥䊮䉫
㪇㩼
㪉㪇㩼
㪋㪇㩼
㪍㪇㩼
㪏㪇㩼
㪈㪇㪇㩼
ዉ౉₸
࿑⴫ 3-34 ᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬዉ౉⁁ᴫ㧔2009 ᐕ⺞ᩏ㧕
㪉㪌㩼
㪉㪇㩼
㪈㪌㩼
300ੱએਅ䋨N=586䋩
301ੱ䌾5,000એਅ䋨N=647䋩
5,001ੱએ਄䋨N=321䋩
䉲䊮䉪䊤䉟䉝䊮䊃
⛔ว㪠㪛▤ℂ䉿䊷䊦
䊂䊷䉺ᥧภൻ䉿䊷䊦
䊨䉫෼㓸䊶଻▤䊶⸃ᨆ
ዉ౉ᬌ⸛₸
㪈㪇㩼
䊄䉨䊠䊜䊮䊃䊶
䉲䊮䉫䊦䉰䉟䊮䉥䊮 䉮䊮䊁䊮䉿▤ℂ
㪌㩼
㪇㩼
㪉㪇㩼
䊂䊷䉺䊋䉾䉪䉝䉾䊒
㪮㪼㪹䉝䊒䊥䉬䊷䉲䊢䊮
䊐䉜䉟䉝䉡䉤䊷䊦
䊜䊷䊦䊐䉞䊦䉺䊥䊮䉫
㪋㪇㩼
㪍㪇㩼
ዉ౉₸
67
㪏㪇㩼
㪈㪇㪇㩼
╙㧠┨ ੹ᓟߩᖱႎ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬߦะߌߚឭ⸒ᬌ⸛
੹ᓟߩࠢ࡜࠙࠼5CC5᥉෸ࠪ࠽࡝ࠝ
ᣣᧄߦ߅ߌࠆࠢ࡜࠙࠼ߩ೑↪ᒻᘒ
2009 ᐕᐲߩᣣᧄߩࠢ࡜࠙࠼Ꮢ႐ߪ‫☨ޔ‬࿖ᄢᚻ੐ᬺ⠪߇ࠨ࡯ࡆࠬዷ㐿ࠍవⴕߔࠆਛ‫ޔ‬࿖ౝ
ߢ߽ࠃ߁߿ߊᄙߊߩ੐ᬺ⠪߇ࠢ࡜࠙࠼࡮ࡆࠫࡀࠬࠍᛂߜ಴ߒᆎ߼ߚᐕߢ޽ࠆ‫☨ޕ‬࿖ߣᲧセ
ߒߚᣣᧄߩᄢᚻ࡙࡯ࠩડᬺߩ․ᓽߣߒߡ‫ ࠆߔ᦭଻ޔ‬IT ࠪࠬ࠹ࡓߩࠞࠬ࠲ࡑࠗ࠭ᕈߩ㜞ߐ‫ޔ‬
ࠨ࡯ࡆࠬߩା㗬ᕈ߿࠮ࠠࡘ࡝࠹ࠖߦኻߔࠆ࠾࡯࠭ߩ㜞ߐ╬߇᜼ߍࠄࠇࠆߎߣ߆ࠄ‫ޔ‬ᣣᧄߦ
߅޿ߡࠢ࡜࠙࠼࡮ࡆࠫࡀࠬࠍዷ㐿ߔࠆᄢᚻࡌࡦ࠳߿ SIer ߪࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ࠍਛᔃ
ߣߒߚዷ㐿ߦᵈജߒߡ޿ࠆ‫ޔߚ߹ޕ‬ᣣᧄߩਛዊડᬺ࡙࡯ࠩߦ߅޿ߡ߽ࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩ
⹺⍮߇ㅴߺߟߟ޽ࠅ‫ޔ‬ਛၷ SIer ߢߪ☨࿖ᄢᚻ੐ᬺ⠪ߩࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩࠗࡦ࠹ࠣ࡟࡯ࠪ
࡚ࡦࠍࠨࡐ࡯࠻ߔࠆࡆࠫࡀࠬࠍ㐿ᆎߒߚࠅ‫ޔ‬ಽ㊁ߦ․ൻߒߚ࠰ࡈ࠻࠙ࠚࠕࡌࡦ࠳߿ࠨ࡯ࡆ
ࠬࡊࡠࡃࠗ࠳ߩ৻ㇱ߽‫࠼࠙࡜ࠢޔ‬/SaaS ߳ߩኻᔕࠍ࿑ߞߚࠅߔࠆേ߈߇⷗ࠄࠇࠆ‫ޕ‬
․ߦ੹ᓟ‫ޔ‬ડᬺߦࠃࠆࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߩ೑↪ᒻᘒߪ‫ޔ‬ฦ࡙࡯ࠩડᬺߦᦨ
ㆡߥᒻߣߒߡᄙ᭽ൻߒߡ޿ߊߎߣ߇⠨߃ࠄࠇࠆ‫ޕ‬
․ߦ‫ޔ‬ᣣᧄߦ߅޿ߡߪ‫ޔ‬ᄢડᬺߦ߅޿ߡ᭴▽ߐࠇࠆၮᐙࠪࠬ࠹ࡓ߇࡙࡯ࠩᲤߦࠞࠬ࠲ࡑ
ࠗ࠭ߐࠇߚᒻᘒߢឭଏߐࠇࠆߎߣ߇৻⥸⊛ߢ޽ࠅ‫౒ޔ‬ㅢ⊛ߥࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠍឭଏߔࠆ
ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߦߪߘߋࠊߥ޿‫ޔߢߎߘޕ‬ၮᐙࠪࠬ࠹ࡓߩᄙߊߪࡊ࡜ࠗࡌ࡯࠻࡮ࠢ
࡜࠙࠼ࠍ೑↪ߒ‫৻ޔ‬ㇱߩࠪࠬ࠹ࡓߩߺࠍࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߦ⒖ⴕߐߖࠆࡂࠗࡉ࡝࠶࠼
ᒻᑼ߇ਥᵹߦߥࠆߣ⠨߃ࠄࠇࠆ‫৻ޕ‬ᣇ‫ޔ‬ਛዊડᬺߥߤ‫ߩࡓ࠹ࠬࠪ␠⥄ޔ‬૞ࠅㄟߺߩㇱಽ߇
ዋߥ޿ડᬺ߿‫࠻ࠬࠦޔ‬೙⚂ߩ෩ߒ޿ડᬺߦ߅޿ߡߪ‫౒ޔ‬ㅢ⊛ߥࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠍᲧセ⊛
቟ଔߦ೑↪ߢ߈ࠆࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼߳ߩ࠾࡯࠭߇㜞߹ࠆ߽ߩߣᕁࠊࠇࠆ‫ޔߚ߹ޕ‬ડᬺ
ⷙᮨࠍ໧ࠊߕ‫․ޔ‬ቯ㗔ၞ㧔ᬺ⇇‫⥄ޔ‬ᴦ૕㧕ะߌߩࠢ࡜࠙࠼ࠍ೑↪ߔࠆน⢻ᕈ߽޽ࠆ‫ޕ‬ᣣᧄ
ߢߪ‫ࠬࡆ࡯ࠨޔ‬೑↪ߦ޽ߚࠅ‫ߩߘޔ‬ା㗬ᕈࠍ੐ᬺ⠪ߩࡉ࡜ࡦ࠼ࡃ࡝ࡘ࡯߿ታ❣ߢ⹏ଔߔࠆ
௑ะ߽ᒝ޿ߎߣ߆ࠄ‫ޔ‬ਛዊડᬺߦ߅ߌࠆࠢ࡜࠙࠼ߩ᥉෸ߪ‫☨ޔ‬࿖ߦᲧセߒߡ߿߿ㆃࠇߡ޿
ࠆߩ߇⃻⁁ߢ޽ࠆ߇‫ޔ‬ᄢᚻ੐ᬺ⠪ߩᧄᩰ⊛ߥࠢ࡜࠙࠼࡮ࡆࠫࡀࠬෳ౉߿‫ޔ‬ᣢሽࠢ࡜࠙࠼/SaaS
੐ᬺ⠪ߦࠃࠆታ❣ߩⓍߺ㊀ߨߦࠃߞߡ‫ޔ‬ᓢ‫ߦޘ‬Ꮢ႐㐿ᜏ߇ㅴዷߔࠆߣ⠨߃ࠄࠇࠆ‫ޕ‬
Ꮢ႐ߩ㐿ᜏߦ઻޿‫ⶄޔߪߡ޿߅ߦ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔ‬ᢙ੐ᬺ⠪߇ㅪ៤ߒ‫࠻࠶࡜ࡊޔ‬
ࡈࠜ࡯ࡓ߿࠺࡯࠲ߩ౒ㅢൻ߿ࠨ࡯ࡆࠬ㑆ߩ⋧੕೑↪࡮⹺⸽߇ଦㅴߐࠇࠆน⢻ᕈ߽޽ࠅ‫ߐޔ‬
ࠄߥࠆ࡙࡯ࠩߩ೑ଢᕈะ਄߿ዉ౉ࠦࠬ࠻ߩૐᷫߦࠃࠅ‫ޔ‬Ꮢ႐᜛ᄢ߇ଦㅴߐࠇࠆߎߣ߽⠨߃
ࠄࠇࠆ‫ޕ‬
68
࿑⴫ 4-1 ࠢ࡜࠙࠼/SaaS ߩ᥉෸ࠪ࠽࡝ࠝ
㪠㪫䉲䉴䊁䊛䈱৻ㇱ䉕
䊌䊑䊥䉾䉪䉪䊤䉡䊄䈮⒖ⴕ
䋾䋾
㪮㪜㪙䉰䉟䊃ㆇ༡
ᬺോ䉲䉴䊁䊛
䋾
㪠㪫䉲䉴䊁䊛䈱৻ㇱ䉕
䊒䊤䉟䊔䊷䊃䉪䊤䉡䊄ൻ
䋾
䋾
䋾䋾
䋾
ో㪠㪫䉲䉴䊁䊛䉕
䊌䊑䊥䉾䉪䉪䊤䉡䊄䈮⒖ⴕ
䋾
䋾
ᖱႎ౒᦭䉲䉴䊁䊛
଀䋺ਛዊડᬺ
䋾
଀䋺㊀ⷐ䉟䊮䊐䊤
䋾䋾䋾䋾䋾
䋾䋾
ᣢሽ䈱㪠㪫䉲䉴䊁䊛䈱䉂
䋾䋾䋾䋾䋾䋾䋾䋾
ડᬺౝᣢሽ㪠㪫
䉲䉴䊁䊛
ડᬺౝᣢሽ㪠㪫䉲䉴䊁䊛
䋾
䋾
଀䋺ᄢડᬺ䇮ᬺ⇇࿅૕䇮
౏⊛ᯏ㑐䇮ᢎ⢒ᯏ㑐
䋾䋾
䊒䊤䉟䊔䊷䊃䉪䊤䉡䊄䇮
․ቯ㗔ၞ䉪䊤䉡䊄㩿
․ቯ㗔ၞ䉪䊤䉡䊄㩿࿾ၞ䇮ᬺ⇇╬㪀
࿾ၞ䇮ᬺ⇇╬㪀
䋾
䋾
㪠㪫䉲䉴䊁䊛ో䈩䉕
䊒䊤䉟䊔䊷䊃䉪䊤䉡䊄ൻ
䊒䊤䉟䊔䊷䊃䉪䊤䉡䊄䈫䇮
䊌䊑䊥䉾䉪䉪䊤䉡䊄䉕૬↪
䋨䊊䉟䊑䊥䉾䊄䉪䊤䉡䊄䋩
䉪䊤䉡䊄㑆䈱ㅪ៤
䊌䊑䊥䉾䉪䉪䊤䉡䊄
⾗ᢱ㧦ਃ⪉✚ว⎇ⓥᚲ૞ᚑ
એ਄ߩ௑ะࠍ〯߹߃ࠆߣ‫ޔ‬ᣣᧄߦ߅ߌࠆࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߩ೑↪ᒻᘒߪએ
ਅߩࡄ࠲࡯ࡦ߇ᗐቯߐࠇࠆ‫ޕ‬
ࠕ ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ࠍਛᔃߦ೑↪
ਥߦ㕖ၮᐙ♽ߥߤᖱႎ♽ࠪࠬ࠹ࡓࠍኻ⽎ߣߒߡ‫ࠍ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔ‬ਛᔃ
ߦ೑↪ߔࠆᒻᘒ‫ޔߦ․ޕ‬ਛዊડᬺ߿ᣂⷙߦ⿠ᬺߔࠆડᬺ‫ߩࡓ࠹ࠬࠪޔ‬ᣂⷙዉ౉ߩ
႐ว╬ߦ᦭ലߢ޽ࠆ‫ޕ‬
ࠗ ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߣࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߩࡂࠗࡉ࡝࠶࠻೑↪
ၮᐙ♽ࠪࠬ࠹ࡓߪࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ਛᔃ‫ޔ‬㕖ၮᐙ♽ࠪࠬ࠹ࡓߪࡄࡉ࡝࠶
ࠢ࡮ࠢ࡜࠙࠼ਛᔃߩࡂࠗࡉ࡝࠶࠼ߢ೑↪ߔࠆᒻᘒ‫ߦ․ޕ‬ᣣᧄߦ߅޿ߡߪਥᵹߦߥ
ࠆߣ⠨߃ࠄࠇ‫ޔ‬ᣣᧄߩᄢᚻࡌࡦ࠳߿ SIer ߦߣߞߡᣂߚߥࡆࠫࡀࠬᚢ⇛߇ᔅⷐߣߥ
ࠆ㗔ၞߢ޽ࠆ‫☨ޔߚ߹ޕ‬࿖ߩਥⷐࠢ࡜࠙࠼/SaaS ੐ᬺ⠪߽‫ޔ‬ᣣᧄߩ੐ᬺ⠪ߣߩࡄ࡯
࠻࠽࡯ㅪ៤ࠍᷓ߼‫ࠩ࡯࡙ޔ‬ጀߩ᜛ᄢࠍ࿑ࠆߣ⠨߃ࠄࠇࠆ‫ࠩ࡯࡙ޕ‬ડᬺߦࠃߞߡࡂ
ࠗࡉ࡝࠶࠼ߩᦨㆡ୯ߪ⇣ߥࠅ‫ޔ‬ᣢሽߩ IT ⾗↥‫ޔ‬᳞߼ࠄࠇࠆ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞‫ޔ‬
ㆇ↪࡮ࡔࡦ࠹࠽ࡦࠬࠦࠬ࠻‫ࡓ࠹ࠬࠪޔ‬ᡷୃᤨᦼ╬‫ޔ‬᭽‫್߇⚛ⷐߥޘ‬ᢿၮḰߣߥࠆ‫ޕ‬
࠙ ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ࠍਛᔃߦ೑↪
ડᬺߩࠪࠬ࠹ࡓߩᱴߤࠍၮᐙ♽ࠪࠬ࠹ࡓߢභ߼ࠆડᬺ߿‫࠹ࠬࠪߥ࠼࠭࡯ࡠࠢޔ‬
ࡓ߇ᄙ޿㊀ⷐࠗࡦࡈ࡜ಽ㊁ߩડᬺ╬‫ޔ‬㕖Ᏹߦ․ᱶߥಽ㊁ߦ㒢ቯߐࠇߚਛߢ‫ࠬࠪޔ‬
࠹ࡓߩ৻ㇱࠍࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߦ⒖ⴕߔࠆᒻᘒ‫ࠬࠪߥ߁ࠃߩߘߣ߽ߣ߽ޕ‬
࠹ࡓᒻᘒߢ޽ࠆડᬺߪ‫ࡓ࠹ࠬࠪޔ‬Ⓙ௛ߩା㗬ᕈ߿଻᦭ߔࠆ࠺࡯࠲ߩᯏኒᕈࠍ㕖Ᏹ
69
ߦᒝߊ㊀ⷞߔࠆડᬺߦᄙ޿ߣ⷗ࠄࠇࠆߚ߼‫ߦ࠼࠙࡜ࠢޔ‬⒖ⴕߔࠆࡔ࡝࠶࠻߇ߥ޿
ߣዉ౉ߪㅴ߹ߥ޿ߣ⠨߃ࠄࠇࠆ‫ޕ‬
ࠢ࡜࠙࠼೑↪ᤨߩ࠮ࠠࡘ࡝࠹ࠖߦኻߔࠆ࠾࡯࠭ߣᏒ႐᭴ㅧᄌൻ
એ਄ߩࠃ߁ߥᒻᘒߢࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ߇೑↪ߐࠇࠆߦ޽ߚࠅ‫࡮࠼࠙࡜ࠢޔ‬
ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖߩ࿷ࠅᣇߪᄌൻߒ‫ ޿઻ߦࠇߘޔ‬IT Ꮢ႐ߩ᭴ㅧᄌ
ൻ߇⿠ߎࠆߎߣ߇੍ᗐߐࠇࠆ‫ޕ‬
ࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ࠍਛᔃߣߒߡ೑↪ߐࠇࠆ႐วߪ‫ࠩ࡯࡙ޔ‬ડᬺߩ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ
࡞߇ᔅߕߒ߽㜞ߊߥ޿႐ว߇޽ࠆߚ߼‫ࠩ࡯࡙ޔ‬ડᬺ஥ߦ߅޿ߡߪⷙᮨߩ⚻ᷣߢ⥄␠ߢߪታ
⃻ߢ߈ߥ޿࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ߩࠨ࡯ࡆࠬࠍ੨ฃߔࠆߎߣ߇น⢻ߣߥࠆ‫ࠩ࡯࡙ޕ‬ડᬺߦ߅
޿ߡߪ‫ࠖ࠹࡝ࡘࠠ࠮ޔ‬ኻ╷ߩᄙߊࠍᄖㇱ੐ᬺ⠪ߦછߖࠆߎߣ߇น⢻ߣߥࠅ‫⥄ޔ‬りߢⴕ߁ߴ
߈࠮ࠠࡘ࡝࠹ࠖኻ╷ߣߒߡ⥄␠ߦᱷࠆㇱಽ߇ᄌൻߒߡ޿ߊߎߣ߽ᗐቯߐࠇࠆ‫৻ޕ‬ᣇ‫ޔ‬೎ߩ
⷗ᣇߣߒߡ‫࠼࠙࡜ࠢޔ‬/SaaS ੐ᬺ⠪ߦⷐ᳞ߔࠆ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞߇㜞޿৻ㇱߩ࡙࡯ࠩડᬺ
ߦࠃߞߡ‫࠼࠙࡜ࠢޔ‬/SaaS ੐ᬺ⠪஥ߦ޽ࠆ⒟ᐲߩ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ࠍ⏕଻ߒߚࠨ࡯ࡆࠬឭ
ଏߩ⟵ോߣ⽿છ߇↢ߓࠆߚ߼‫ޔ‬੐ᬺ⠪ߩ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ะ਄߇ଦㅴߐࠇࠆലᨐ߽޽ࠆ‫ޕ‬
޿ߕࠇߩ႐ว߽‫࠼࠙࡜ࠢޔ‬/SaaS ੐ᬺ⠪⥄ࠄ߇࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬࠍ㘶ߺㄟߺ‫ࡘࠠ࠮ޔ‬
࡝࠹ࠖࠨ࡯ࡆࠬ੐ᬺ⠪ߣߒߡߩ৻㕙߽᦭ߔࠆߎߣߣߥࠅ‫ࠩ࡯࡙ࠍࠬࡆ࡯ࠨࠖ࠹࡝ࡘࠠ࠮ޔ‬
ડᬺߦኻߒߡ⋥ធឭଏߔࠆࡆࠫࡀࠬࠍⴕ߁੐ᬺ⠪ߦߣߞߡߪࡆࠫࡀࠬᚢ⇛ߩᄌൻࠍㄼࠄࠇ
ࠆ⁁ᴫߣߥࠅ߁ࠆ‫ࠬࡆ࡯ࠨࠖ࠹࡝ࡘࠠ࠮ޕ‬੐ᬺ⠪ߣߒߡߪ‫⥄ޔ‬り߇ࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߣ
ߒߡࠃࠅઃടଔ୯ߩ㜞޿࠮ࠠࡘ࡝࠹ࠖࠢ࡜࠙࠼ࠨ࡯ࡆࠬࠍዷ㐿ߔࠆઁ‫ࠍ࠼࠙࡜ࠢޔ‬೑↪ߔ
ࠆ࡙࡯ࠩડᬺߦᱷߐࠇߚ࠮ࠠࡘ࡝࠹ࠖኻ╷߽ߒߊߪࠢ࡜࠙࠼೑↪ᤨߦ᳞߼ࠄࠇࠆᣂߚߥ࠮
ࠠࡘ࡝࠹ࠖኻ╷ߩᡰេࠍⴕ߁߆‫࠼࠙࡜ࠢޔ‬/SaaS ੐ᬺ⠪߇ኻᔕߢ߈ߥ޿࠮ࠠࡘ࡝࠹ࠖኻ╷߽
ߒߊߪ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߦߟ޿ߡࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߦኻߒߡᡰេࠍⴕ߁ᒻᘒߦࠪࡈ
࠻ߖߑࠆࠍᓧߥ޿‫ޕ‬ૉߒ‫ޔ‬ᔅߕߒ߽Ꮢ႐ో૕߇❗ዊߔࠆ⸶ߢߪߥߊ‫ߩ࠼࠙࡜ࠢޔ‬᥉෸ߦ઻
޿‫ޔ‬᳞߼ࠄࠇࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩౝኈߣࡆࠫࡀࠬߩኻ⽎߇ᄌൻߔࠆน⢻ᕈ߇޽ࠆߣ
޿߁⸒޿ᣇ߇ᱜߒ޿ߛࠈ߁‫ޕ‬
ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߣࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߩ૬↪ߢ޽ࠆࡂࠗࡉ࡝࠶࠼೑↪ߪᣣᧄ
ߩਥᵹߦߥࠆߣ⠨߃ࠄࠇࠆ߇‫࠼࠙࡜ࠢޔ‬೑↪ᤨߩ৻⥸⊛ߥ࠮ࠠࡘ࡝࠹ࠖߩ⏕଻߇ᔅ㗇ߢ޽
ࠆߎߣߦട߃‫ࠩ࡯࡙ޔ‬ડᬺߦ߅ߌࠆᣢሽࠪࠬ࠹ࡓ߽฽߼ߚో૕ࠪࠬ࠹ࡓߣߒߡߩ࠮ࠠࡘ࡝
࠹ࠖ࡟ࡌ࡞ߩ⹏ଔߣ࠮ࠠࡘ࡝࠹ࠖߩ⏕଻‫ޔ‬ᚗ޿ߪࠨ࡯ࡆࠬㅪ៤ᤨߩ࠺࡯࠲቟ోᕈߩ⏕଻߿
⹺⸽ߩ⛔ว߇ᣂߚߥ࠮ࠠࡘ࡝࠹ࠖ࠾࡯࠭ߣߒߡ᳞߼ࠄࠇࠆࠃ߁ߦߥࠆߛࠈ߁‫ᦨޕ‬ㆡߥࠪࠬ
࠹ࡓࡃ࡜ࡦࠬߣ࠮ࠠࡘ࡝࠹ࠖߩ⏕଻ߣ޿߁ὐߢߪ‫ࠩ࡯࡙ޔ‬ડᬺߩⷐ᳞઀᭽߿ࠪࠬ࠹ࡓ᭴ㅧ
ࠍᾫ⍮ߔࠆᄢᚻࡌࡦ࠳߿ SIer ߦߣߞߡᒝߺߦߥࠆߎߣߪ㑆㆑޿ߥ޿‫ߣ࠼࠙࡜ࠢޔߒ߆ߒޕ‬
޿߁ᣂߚߥ㗔ၞߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖߩ⏕଻ߣ޿߁ὐߢߪ‫ޔ‬ᛛⴚ⊛࡮ㆇ↪⊛ߦᣂߚߥࡁ࠙
ࡂ࠙߿⍮⷗߇ᔅⷐߣߥࠆߚ߼‫ޔ‬ឭଏࠨ࡯ࡆࠬߩౝኈߦߟ޿ߡߪ㕟ᣂߣᄌൻ߇᳞߼ࠄࠇࠆ‫ޕ‬
߹ߚ‫ޔ‬ᓥ᧪એ਄ߦࡂ࡯࠼࠙ࠚࠕᄁࠅߢߪߥߊ‫ࠢޔࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕ߿ࠣࡦࠖ࠹࡞ࠨࡦࠦޔ‬
70
࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ╬ࠨ࡯ࡆࠬߢ෼⋉ࠍᓧࠆࡕ࠺࡞ߦࠪࡈ࠻ߖߑࠆࠍᓧߥ޿⁁ᴫ
ߣߥࠆߛࠈ߁‫࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔߚ߹ޕ‬ㇱಽߦߟ޿ߡߪ‫࠼࠙࡜ࠢߩઁޔ‬ኾᬺ੐ᬺ⠪ߦ
ࠃࠆ቟ଔߥࠨ࡯ࡆࠬߦઍᦧߐࠇࠆㇱಽ߇Ⴧ߃ࠆߣ⠨߃ࠄࠇ‫ࡦࡊ࡯ࠝޔ‬ᚢ⇛ߢࡄࡉ࡝࠶ࠢ࡮
ࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ࠍขࠅㄟߺㅪ៤ㇱಽߢઃടଔ୯ࠍขࠆߩ߆‫࠼࠭࡯ࡠ߽ࠢߢ߹ߊ޽ޔ‬ᚢ
⇛ߢ⥄␠ࠨ࡯ࡆࠬߦขࠅㄟ߻ߩ߆ߩᚢ⇛ᕈ߽⷗ᭂ߼ߥߌࠇ߫ߥࠄߥ޿‫৻ޕ‬ᣇߢ‫╙ޔ‬ਃ⠪⊛
┙႐ߦࠃࠆቴⷰ⊛ߥⷞὐߢߩ࠮ࠠࡘ࡝࠹ࠖ⹏ଔߦኻߔࠆ࠾࡯߽࠭㜞߹ࠆߣᗐቯߐࠇࠆ߇‫ޔ‬
ቢోߥ╙ਃ⠪੐ᬺ⠪ߦࠃࠆ࠮ࠠࡘ࡝࠹ࠖ⹏ଔࠨ࡯ࡆࠬߪ‫⥄ࠩ࡯࡙ޔ‬り߽ࠦࠬ࠻ࠍ߆ߌߠࠄ
޿㗔ၞߢ޽ࠅ‫ޔ‬੐ᬺ⠪ߦߣߞߡ߽ᓥ᧪න૕ߢߪࡆࠫࡀࠬߣߒߡ⏕┙ߒߠࠄ޿ᕈ⾰ࠍᜬߟ‫ޕ‬
࡙࡯ࠩߦኻߒᴺ⊛࡮೙ᐲ⊛ߥ⽿છ߇⺖ߖࠄࠇߥ޿㒢ࠅ‫ޔ‬ౝㇱࠍ⍮ࠆᄢᚻࡌࡦ࠳߿ SIer ߦࠃ
ࠆ࠮ࠠࡘ࡝࠹ࠖ⹏ଔߦ⇐߹ࠆน⢻ᕈߪ㜞޿ߣ⠨߃ࠄࠇ‫ޔ‬ㅒߦ⸒߃߫‫ޔ‬ᄢᚻࡌࡦ࠳߿ SIer ߦ
ߣߞߡ߽‫⹏ߩ࡞ࡌ࡟ࠖ࠹࡝ࡘࠠ࠮ޔ‬ଔ࠾࡯࠭ߦ޽ࠆ⒟ᐲᔕ߃ࠄࠇࠆߎߣߪ‫ࠬࡆ࡯ࠨޔ‬ዷ㐿
਄ߩᒝߺߦߥࠆߛࠈ߁‫ޕ‬
ࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ਛᔃߩ೑↪ᒻᘒ߇੍ᗐߐࠇࠆ࡙࡯ࠩડᬺጀߦ߅޿ߡߪ‫߽ߣ߽ޔ‬
ߣ㕖Ᏹߦ㜞޿࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞߇ⷐ᳞ߐࠇߡ޿ࠆߚ߼‫ޔ‬⒖ⴕߘߩ߽ߩ߇ᒰ㕙ㅴ߹ߥ޿ߣ
੍᷹ߐࠇࠆ߇‫ߦ࠼࠙࡜ࠢ࡮࠻࡯ࡌࠗ࡜ࡊޔ‬⒖ⴕߒߚ႐ว߽‫ޔ‬ᓥ᧪ㅢࠅ࡙࡯ࠩߩ੐ᖱߦㅢߓ
ߚᄢᚻࡌࡦ࠳߿ SIer ╬߇࠮ࠠࡘ࡝࠹ࠖ⏕଻ࠍⴕ߁ᒻᘒ߇⛮⛯ߔࠆߛࠈ߁‫ࠇߘޕ‬એᄖߩ੐ᬺ
⠪ߦߣߞߡෳ౉㓚ო߇㜞޿ߚ߼‫ߩ࠼࠙࡜ࠢޔ‬᥉෸ߦࠃߞߡᕆㅦߥᏒ႐᭴ㅧᄌൻߪ⠨߃ߠࠄ
޿㗔ၞߢ޽ࠆ߇‫ߩߎޔ‬႐ว߽‫߁޿ߣ࠼࠙࡜ࠢޔ‬ᒻᘒߦኻᔕߒߚ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩᄌ
ൻ߇᳞߼ࠄࠇࠆߎߣߪ㑆㆑޿ߥߊ‫⛯⛮ߩࡓ࠹ࠬࠪߦࠄߐޔ‬Ⓙ௛߿࠺࡯࠲଻ోߦ㑐ߔࠆା㗬
ᕈ⏕଻߇㊀ⷐߦߥࠆߛࠈ߁‫ޕ‬
71
ࠢ࡜࠙࠼5CC5ᤨઍߦ߅ߌࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬߦะߌߚឭ⸒
ᧄ⺞ᩏߦࠃߞߡታᣉߒߚᣣ☨ߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߦኻߔࠆࡅࠕ࡝ࡦࠣ࡮ᢥ₂⺞ᩏࠃࠅ‫ޔ‬
᦭ᦸߥࠢ࡜࠙࠼/SaaS Ꮢ႐ࡆࠫࡀࠬߩࡐࠗࡦ࠻ߪએਅ߇᜼ߍࠄࠇߚ‫ޕ‬
࿑⴫ 4-2 ᦭ᦸߥࠢ࡜࠙࠼/SaaS ࡆࠫࡀࠬߩࡐࠗࡦ࠻
ឭଏ䉰䊷䊎䉴䈮䈍䈔䉎
䉶䉨䊠䊥䊁䉞䈱⏕଻
䊶䉪䊤䉡䊄/SaaS੐ᬺ⠪䈎䉌㕙ୟ䉕⋴䉌䉏䈭䈇䈱䈲䉪䊤䉟䉝䊮䊃䉶䉨䊠䊥䊁䉞䈮ଥ䉒䉎ㇱಽ䇯
䊶☨࿖䈱ਥⷐ䈭੐ᬺ⠪䈮䈍䈇䈩䈲䇮䉶䉨䊠䊥䊁䉞ᯏ⢻䈱ឭଏ䈮㑐䈚䇮⥄೨䈪ⴕ䈉੐ᬺ⠪䈫䇮ឭ៤੐ᬺ⠪䈱
දജ䉕ᓧ䉎႐ว䈫䈇䈝䉏䈱䉬䊷䉴䉅䈅䉎䇯
䉶䉨䊠䊥䊁䉞䈮ኻ䈜䉎
ઃടଔ୯䈫䈚䈩䈱䊡䊷䉱䊆䊷䉵
䊶ၮᧄ⊛䈮䈲䇮␠ળ⹺⍮䈏ㅴ䉃ਛ䈪䇮䉶䉨䊠䊥䊁䉞䉋䉍ଔᩰ䈮ᵹ䉏䉎ᣇ䈏⃻ታ⊛䇯
䊶ၮᐙ♽䈲ਛ䈪ᜬ䈤䇮ᖱႎ♽䈲ᄖ䈮಴䈜䈫䈇䈉ᗧะ䈲䇮ᄢડᬺ䈣䈔䈪䈲䈭䈒ਛዊડᬺ䈪䉅ห䈛ශ⽎䇯
䊶䉶䉨䊠䊥䊁䉞ᯏ⢻䈲䉥䊒䉲䊢䊮䈫䈚䈩䈱ឭଏ䈮䈭䉎䈱䈪䈲䈭䈇䈎䇯
ᢱ㊄૕♽䉇ᚻ⛯䈐䈱৻ᧄൻ䈮䉋䉎್ᢿ䈱䈚䉇䈜䈘䈏䊜䊥䉾䊃䈫䈭䉎䇯
䊶㜞䈇䉶䉨䊠䊥䊁䉞䉇ା㗬ᕈ䉕᳞䉄䉎ᬺ⇇䈮䈍䈇䈩䈲䇮ା㗬ᕈᜂ଻䈱䈢䉄䈱╙ਃ⠪䈱⹺⸽╬䈻䈱
䊆䊷䉵䈲䈅䉎䇯
䉪䊤䉡䊄/
䉪䊤䉡䊄/SaaS੐ᬺ⠪䈫䈚䈩䈱
SaaS੐ᬺ⠪䈫䈚䈩䈱
Ꮕ೎ൻ䊘䉟䊮䊃
䊶䊡䊷䉱䈮ኻ䈜䉎䊎䉳䊈䉴਄䈱ઃടଔ୯䈱ឭଏ䈏㊀ⷐ䇯䉪䊤䉡䊄䈱ᦨㆡ䈭ឭଏᣇᴺ䈲᭽䇱䇯
䊶䊡䊷䉱䈱୘೎䊆䊷䉵䈱Ꮕಽ䈱ๆ෼䈫Ꮕ೎ൻ䈱䊋䊤䊮䉴䈮䉋䈦䈩䇮㝯ജ⊛䈭䉰䊷䊎䉴䉕ឭଏ䇯
䊶䊡䊷䉱䈎䉌㗻䈱⷗䈋䉎┙႐䈫䈚䈩䇮䊡䊷䉱䈮ኻ䈜䉎ା㗬ᗵ䈱ឭଏ䈏ᦨ䉅㊀ⷐ䇯
㘈ቴ䈫䈱ኒ䈭䉮䊚䊠䊆䉬䊷䉲䊢䊮䇮ታ❣䇮䊡䊷䉱䈱⁁ᴫ䈮ᔕ䈛䈢䉰䊷䊎䉴䈱ឭଏ╬䇯
ᄁ䉍ᣇ䈱䊘䉟䊮䊃
䊶䉰䊷䊎䉴䈱ᒻᘒ䈏䉪䊤䉡䊄/SaaS䈮ᄌൻ䈚䈢䈣䈔䇯䊡䊷䉱䈮䈫䈦䈩ᣂ䈚䈇⸒䈇ᣇ䈪䊊䊷䊄䊦䈏㜞䉁䈦䈩䈇
䉎㕙䉅䈅䉎ඨ㕙䇮ᣂ䈚䈇䉰䊷䊎䉴䈣䈎䉌䉇䉎䈫䈇䈉䊡䊷䉱䉅䈅䉍䇮䈉䉁䈇⒖ⴕ䈏ᔅⷐ䇯
䊶ᦨೋ䈲䇮቟ోኻ╷䉕฽䉄䈩ឭଏ䈪䈐䉎ᢱ㊄⸳ቯ䉕ⴕ䈇䇮቟ోᕈ䈮䊆䊷䉵䈏ή䈎䈦䈢႐ว䈲䇮ᯏ⢻ᕈ䉕
㜞䉄䉎ᣇะᕈ䈪ᢱ㊄⸳ቯ䉕ⴕ䈉䇯䈇䈦䈢䉖ଔᩰ䉕ਅ䈕䉎䈫਄䈕䉌䉏䈭䈇䇯
䉪䊤䉡䊄/
䉪䊤䉡䊄/SaaS⒖ⴕ䈱䊘䉟䊮䊃
SaaS⒖ⴕ䈱䊘䉟䊮䊃
䋨ዊⷙᮨ੐ᬺ⠪䋩
䊶ೋᦼᛩ⾗䈏ᔅⷐ䈣䈏䇮䈜䈓䈮ఢ䈔䈮䈭䉌䈭䈇䈖䈫䈏໧㗴䇯㔚▚䉶䊮䉺䊷䈱૶↪䇮ᄾ⚂䈱໧㗴䇮ᄁ਄䊐
䊨䊷䉕ឬ䈐䈐䉏䈭䈇╬䈱⺖㗴䈏䈅䉎䇯දജળ␠䈱ജ䉕୫䉍䈝䇮⥄␠ౝ䈱䊙䊮䊌䊪䊷䈪䉇䉎䈖䈫䉕ᬌ⸛䈚䈢䇯
䊶ᒰೋ䇮䉰䊷䊎䉴䈲䇮ਁ৻ᄁ䉏䈭䈒䈩䉅⥄␠䈪૶䈋䉎䉝䊒䊥䉬䊷䉲䊢䊮䈫䈚䈩᭴▽䈚䈢䇯
߹ߚ‫࠼࠙࡜ࠢޔ‬/SaaS ߦኻߔࠆ࠾࡯࠭ߣߒߡ‫ࠩ࡯࡙ޔ‬ડᬺߦኻߔࠆࠕࡦࠤ࡯࠻⺞ᩏ߆ࠄߪ
એਅ߇␜ߐࠇߚ‫ޕ‬
࿑⴫ 4-3 ࠢ࡜࠙࠼/SaaS ࡆࠫࡀࠬߦኻߔࠆ࠾࡯࠭
䉺䊷䉭䉾䊃䊡䊷䉱
䊶㔚᳇ㅢାᬺ䇮㊄Ⲣ䊶଻㒾ᬺ䇮ᖱႎ䇮IT㑐ㅪડᬺ䈭䈬䇮IT䉕೑↪䈜䉎ᯏળ䈱ᄙ䈇ડᬺ䇮ᄢડᬺ䈪䈱೑↪
₸䈏㜞䈇䇯⵾ㅧᬺ䈲䇮․䈮ၮᐙ♽䈱⽼ᄁ䊶࿷ᐶ▤ℂ䉇↢↥▤ℂ╬䇯ၮᐙ♽䈪䈲䇮ᄢડᬺ䈾䈬೑↪₸䈏
㜞䈇䇯
᦭ᦸ䈭䉰䊷䊎䉴
䊶ၮᐙ♽䈲䇮ᄢડᬺ䈏ᄙ䈒೑↪䈚䇮䊒䊤䉟䊔䊷䊃䉪䊤䉡䊄ᒻᘒ䈪䇮ዉ౉ᤨ䈱੐ᬺ⠪䈱ᡰេ䉕ᔅⷐ䈫䈜䉎䇯
䊶ၮᐙ♽/㕖ၮᐙ♽䈱ਔᣇ䉕೑↪䈚䈩䈇䉎೑↪⠪䈲䉶䉨䊠䊥䊁䉞਄䈱⺖㗴䈮ኻ䈜䉎⹺⼂䈲㜞䈇䇯
䊶䉶䉨䊠䊥䊁䉞ᗧ⼂䈱㜞䈇䊡䊷䉱䈮䈧䈇䈩䈲䇮
- ᣢሽ䉲䉴䊁䊛䉅฽䉄䈢ో૕䉲䉴䊁䊛䈮ኻ䈜䉎䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴
- 䉪䊤䉡䊄/SaaS䈱䊒䊤䉾䊃䊐䉤䊷䊛䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䈻䈱╙3⠪⹏ଔ
72
ߎࠇࠄߩ⺞ᩏ⚿ᨐࠍ〯߹߃‫ޔ‬࿑⴫ 4-4 ߦ߅޿ߡ‫ᤨ࠼࠙࡜ࠢޔ‬ઍߩ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬ
ࡕ࠺࡞ࠍ‫ߩࠖ࠹࡝ࡘࠠ࠮ޔ‬ឭଏᒻᘒ㧔ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ߇ਥᒻᘒ / ࠮ࠠࡘ࡝࠹ࠖ߇ਥᒻ
ᘒ / ߘࠇએᄖߩᣂߒ޿ᒻᘒ㧕෸߮ឭଏ࠲ࠗࡊ㧔⋥༡=SaaS / ⋥༡㧗෈ᄁ=SaaS ਥ૕㧗PaaS /
ዊᄁᐫ=PaaS ਥ૕+SaaS㧕೎ߦಽ㘃ߒߚ‫ߩ࠼࠙࡜ࠢޔߜ߁ߩ࡞࠺ࡕࠬࡀࠫࡆߩࠄࠇߎޕ‬᥉෸
ߦ઻߁࠮ࠠࡘ࡝࠹ࠖߩ࿷ࠅᣇߩᄌൻ‫߁઻ߦࠇߘߡߒߘޔ‬Ꮢ႐᭴ㅧߩᄌൻߩ੍᷹߆ࠄ‫ߦ․ޔ‬
JEITA ળຬડᬺߦߣߞߡ᦭ᦸߥ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬዷ㐿ߩᣇะᕈߣߒߡએਅ߇⠨߃ࠄࠇ
ࠆ‫ޕ‬
ࠪࠬ࠹ࡓࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ߿࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩࠢ࡜࠙࠼ൻ
㧔ࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ㧕
ⶄᢙߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ࠍ᧤ߨߚࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ
ࠛࡦ࠼࡙࡯ࠩߦኻߔࠆᣂߚߥ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩឭଏ
ࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߦኻߔࠆኾ㐷࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ
࿑⴫ 4-4 ࠢ࡜࠙࠼ᤨઍߩ᦭ᦸߥ࠮ࠠࡘ࡝࠹ࠖࡆࠫࡀࠬࡕ࠺࡞
䉶䉨䊠䊥䊁䉞䈱ឭଏᒻᘒ
䋨㸇䋩
䉪䊤䉡䊄/SaaS
䉟䊮䊁䉫䊧䊷䉲䊢䊮
䋨ᓥ᧪䈱SI䈱䉪䊤䉡䊄ൻ䋩
䈮䉶䉨䊠䊥䊁䉞ᯏ⢻䉕ઃട
䋨㸈䋩
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䈱
䉪䊤䉡䊄/SaaSൻ
䋨㸉䋩
䉪䊤䉡䊄/SaaSᤨઍ䈱
ᣂ䈢䈭䊎䉳䊈䉴䊝䊂䊦
ឭଏ䉺䉟䊒
⃻࿷䈱ਥ䈭੐଀
SIer䈱䉶䉨䊠䊥䊁䉞䊎䉳䊈䉴
䊝䊂䊦
䊎䉳䊈䉴
ᕈ
ታ⃻
ᤨᦼ
䋨A)⋥༡䊝䊂䊦
SaaSኾᬺ
৻⥸⊛䈭ASP੐ᬺ⠪
SIer䈏ਥ૕䈫䈭䈦䈩䉲䉴䊁䊛䉟
䊮䊁䉫䊧䊷䉲䊢䊮䉕䉪䊤䉡䊄
/SaaSൻ䋨䊒䊤䉟䊔䊷䊃䉪䊤䉡䊄䋩
䂾
ㄭ
䋨B)⋥༡䋫෈ᄁ䊝䊂䊦
SaaSਥ૕䋫PaaS
Salesforce.com ╬
☨࿖ᄢᚻ䉪䊤䉡䊄੐ᬺ
⠪
SaaS੐ᬺ⠪䈱䊋䉾䉪䈪PaaS䉕
ឭଏ
SaaS䋫PaaSឭଏᤨ䈮䉪䊤䉡䊄
䉟䊮䊁䉫䊧䊷䉲䊢䊮
䂦
ㄭ䌾㆙
䂦
㆙
䋨C)ዊᄁᐫ䊝䊂䊦
PaaSਥ૕䋫SaaS
࿖ౝᄢᚻSIer
SIer䈏PaaS䈫䈚䈩SaaSኾᬺ⠪
䈫ㅪ៤䈚䈩䋨᧤䈰䈩䋩䉪䊤䉡䊄䉟䊮
䊁䉫䊧䊷䉲䊢䊮䉕ឭଏ䋨䊌䊑䊥䉾
䉪䉪䊤䉡䊄䋩
䃨
ㄭ䌾㆙
䋨A䋩⋥༡䊝䊂䊦
䋨Sec-䋩SaaSኾᬺ
䉶䉨䊠䊥䊁䉞SW䊔䊮䉻
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴
䊒䊨䊋䉟䉻
SIer䈱䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䉕
SaaS/䉪䊤䉡䊄ൻ
䂾
ㄭ
䋨B)⋥༡䋫෈ᄁ䊝䊂䊦
䋨Sec-䋩SaaSਥ૕䋫PaaS
Symantec╬
䉶䉨䊠䊥䊁䉞SaaS੐ᬺ
⠪
䉶䉨䊠䊥䊁䉞SaaS੐ᬺ⠪䈱䊋䉾
䉪䈪PaaS䉕ឭଏ
SaaS䋫PaaSឭଏᤨ䈮䉪䊤䉡䊄
䉟䊮䊁䉫䊧䊷䉲䊢䊮
㬍
ㄭ
䂦
ㄭ
䋨C)ዊᄁᐫ䊝䊂䊦
䋨Sec-䋩PaaSਥ૕䋫SaaS
ᄢᚻSIer䇮ISP
SIer䈏PaaS䈫䈚䈩䉶䉨䊠䊥䊁䉞
SaaSኾᬺ⠪䈫ㅪ៤䈚䈩䋨᧤䈰
䈩䋩䉪䊤䉡䊄䉟䊮䊁䉫䊧䊷䉲䊢䊮䉕
ឭଏ
䃨
ㄭ
䋨a䋩䉪䊤䉡䊄ᤨઍ䈱ᣂ䈢䈭䉶
䉨䊠䊥䊁䉞䈮㑐䈜䉎䉰䊷䊎䉴
䉶䉨䊠䊥䊁䉞SW䊔䊮䉻
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴
䊒䊨䊋䉟䉻
䉣䊮䊄䊡䊷䉱䈮ኻ䈚䉪䊤䉡䊄
/SaaS੐ᬺ⠪䈏ឭଏ䈚䈨䉌䈇䉶
䉨䊠䊥䊁䉞䉰䊷䊎䉴䉕ឭଏ
䂾
ㄭ䌾㆙
䋨b䋩䉪䊤䉡䊄/SaaS੐ᬺ⠪䈮
ኻ䈜䉎ኾ㐷䉶䉨䊠䊥䊁䉞䉰䊷
䊎䉴
䉶䉨䊠䊥䊁䉞SW䊔䊮䉻
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴
䊒䊨䊋䉟䉻
䉪䊤䉡䊄/SaaS੐ᬺ⠪䈮ኻ䈜䉎
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䉕ឭଏ
䂾
䃨 ࿖ౝᄢᚻSIer/䊔䊮䉻䈮䈫䈦䈩᦭ᦸ
73
䂾 ᦭ᦸ
䂦 䉇䉇᦭ᦸ
(1)
(2)
(3)
㬍 ᦭ᦸ䈪䈭䈇
ਛ䌾㆙
(4)
ࠪࠬ࠹ࡓࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ߿࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩࠢ࡜࠙࠼ൻ
ᄢᚻࡌࡦ࠳߿ SIer ߇ᓥ᧪ਛᔃߣߒߡ߈ߚࡆࠫࡀࠬ࠼ࡔࠗࡦߦߟ޿ߡ‫࡚ࠪ࡯࡟ࠣ࠹ࡦࠗޔ‬
ࡦߩᒻᘒ߇ࠢ࡜࠙࠼ߦᄌൻߔࠆ߽ߩߢ޽ࠅ‫ޔ‬ᓥ᧪ࡆࠫࡀࠬߩᑧ㐳✢਄ߦ޽ࠆߣ⸒߃ࠆ‫ޕ‬
ᣣᧄߩ࡙࡯ࠩડᬺߦ߅޿ߡߪ‫࠭ࠗࡑ࠲ࠬࠞߩࡓ࠹ࠬࠪޔ‬ᕈߩ㜞ߐ߿࠮ࠠࡘ࡝࠹ࠖ߿ࠪࠬ
࠹ࡓߩା㗬ᕈߦኻߔࠆ࠾࡯࠭߇ᒝ޿ߎߣ߆ࠄ‫ࠍࡦ࡚ࠪ࡯࡟ࠣ࠹ࡦࠗࡓ࠹ࠬࠪޔ‬ᄖㇱ੐ᬺ⠪
ߦଐሽߔࠆ௑ะ߇ᒝ޿‫ޔ߼ߚߩߘޕ‬቟ଔߢᚻシߦ೑↪น⢻ߥࠢ࡜࠙࠼ࠨ࡯ࡆࠬ߇᥉෸ߒߚ
ߣߒߡ߽‫⥄ޔ‬りߢ৻߆ࠄዉ౉ߔࠆߩߪ৻ㇱߩ◲ᤃߥࠨ࡯ࡆࠬߦ㒢ቯߐࠇ‫ߩࡓ࠹ࠬࠪޔ‬ᄢඨ
ߪᓥ᧪߆ࠄขᒁߩ޽ࠆᄢᚻࡌࡦ࠳߿ SIer ࠍㅢߓߚዉ౉ߦߥࠆߣ⠨߃ࠄࠇࠆ‫ޔ߼ߚߩߘޕ‬ᓥ
᧪ߩࠪࠬ࠹ࡓࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ߆ࠄ‫ޔ‬ᓢ‫ߦࡦ࡚ࠪ࡯࡟ࠣ࠹ࡦࠗ࡮࠼࠙࡜ࠢߦޘ‬⒖ⴕߒߡ
޿ߊᒻᘒ߇⥄ὼߢ޽ࠆߣᗐቯߐࠇࠆ‫ߩߘޕ‬㓙ߦߪ‫߁޿ߣ࠼࠙࡜ࠢޔ‬ᣂߚߥᛛⴚߦኻߒߡ‫ޔ‬
ᓥ᧪ဳߩ࠮ࠠࡘ࡝࠹ࠖ⏕଻ߦട߃‫࠼࠙࡜ࠢޔ‬ൻߐࠇࠆߎߣߦࠃߞߡ↢ߓࠆ࠺࡯࠲଻ో߿ಽ
ᢔߔࠆ࡝࠰࡯ࠬࠍᵴ↪ߔࠆਛߢᣂߚߥᒻᘒߩ࠮ࠠࡘ࡝࠹ࠖߩ⏕଻߇ᔅⷐߣߥࠆ‫ޔߚ߹ޕ‬ᣣ
ᧄੱ⁛⥄ߩᢥൻߣߒߡ‫ߩࠖ࠹࡝ࠝࠢߩࡓ࠹ࠬࠪ߿ࠬࡆ࡯ࠨ޿߆⚦߼߈ޔ‬㜞ߐߦኻߔࠆ࠾࡯
࠭߇ᒝ޿ߚ߼‫ߦᦸⷐߩࠩ࡯࡙ޔ‬ኻᔕน⢻ߢ‫ޔ‬ା㗬ᗵࠍ⏕଻ߒ⛯ߌࠆߎߣ߇น⢻ߥࠨ࡯ࡆࠬ
੐ᬺ⠪߇↢߈ᱷߞߡ޿ߊߣ⠨߃ࠄࠇࠆ‫ޕ‬
߹ߚ‫ߪࠬࡆ࡯ࠨ࠼࠙࡜ࠢޔ‬ਛዊડᬺߦ߽ዉ౉ߒ߿ߔ޿ᒻᘒߢ޽ࠆߚ߼‫ޔ‬ᚻシߥࠢ࡜࠙࠼
ࠨ࡯ࡆࠬࠍᄾᯏߣߒߚࠢ࡜࠙࠼ዉ౉ᡰេࠨ࡯ࡆࠬ╬ߦࠃߞߡ‫ޔ‬ᣂߚߥᏒ႐ࠍ㐿ᜏߢ߈ࠆน
⢻ᕈ߇޽ࠆ‫ޕ‬
࿑⴫ 4-5 ࠪࠬ࠹ࡓࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ߿࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩࠢ࡜࠙࠼ൻ
䊶䉣䊮䊄䊡䊷䉱䈮ኻ䈜䉎䉪䊤䉡䊄/SaaS䈱ឭଏ䋫䉶䉨䊠䊥䊁䉞ᯏ⢻䈱ઃട
䊶䉣䊮䊄䊡䊷䉱䈮ኻ䈜䉎䉪䊤䉡䊄/SaaSൻ䈘䉏䈢䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䈱ឭଏ
ᓥ᧪䈱䉶䉨䊠䊥䊁䉞⵾ຠ䊶䉰䊷䊎䉴䈱
䉪䊤䉡䊄㪆
䉪䊤䉡䊄㪆㪪㪸㪸㪪ൻ
㪪㪸㪸㪪ൻ
䉪䊤䉡䊄㪆
䉪䊤䉡䊄㪆㪪㪸㪸㪪੐ᬺ⠪䈮䉋䉎
㪪㪸㪸㪪੐ᬺ⠪䈮䉋䉎
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䈱ឭଏ
䉪䊤䉡䊄㪆㪪㪸㪸㪪
੐ᬺ⠪
䉶䉨䊠䊥䊁䉞
䉰䊷䊎䉴੐ᬺ⠪
䉶䉨䊠䊥䊁䉞
䉰䊷䊎䉴੐ᬺ⠪
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䈱
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䈱
䉪䊤䉡䊄㪆
䉪䊤䉡䊄㪆㪪㪸㪸㪪ൻ
㪪㪸㪸㪪ൻ
䉪䊤䉡䊄㪆
䉪䊤䉡䊄㪆㪪㪸㪸㪪䋫䉶䉨䊠䊥䊁䉞ᯏ⢻䈱ઃട
㪪㪸㪸㪪䋫䉶䉨䊠䊥䊁䉞ᯏ⢻䈱ઃട
䋨䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䋩
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䋩
䉣䊮䊄䊡䊷䉱
䉣䊮䊄䊡䊷䉱
䉣䊮䊄䊡䊷䉱
䉣䊮䊄䊡䊷䉱
᥉෸䉲䊅䊥䉥
᥉෸䉲䊅䊥䉥
• 䉲䉴䊁䊛䈏䉪䊤䉡䊄䈮⒖ⴕ䈜䉎䈫䉪䊤䉡䊄੐ᬺ⠪䈏䉶䉨䊠䊥
䊁䉞䉰䊷䊎䉴䈱⋥ធ⊛䈭ឭଏ⠪䈫䈭䉎䇯
㵶 ⃻⁁䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴੐ᬺ⠪䈏ⴕ䈦䈩䈇䉎䉶䉨䊠䊥䊁䉞
䉰䊷䊎䉴䋨⁛⥄䉲䉴䊁䊛䇮䉸䊐䊃䉡䉢䉝䋩䉕䉪䊤䉡䊄㪆㪪㪸㪸㪪ൻ䈚
䈩ឭଏ䇯
• 䉪䊤䉡䊄੐ᬺ⠪䈱䉶䉨䊠䊥䊁䉞ᒝൻ䈱ᔅⷐᕈ䈲㜞䉁䉎䈢䉄䇮
䉪䊤䉡䊄੐ᬺ⠪䈮ኻ䈜䉎㑆ធ⊛䈭䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䈱
ឭଏ䈏ㅴ䉃䇯
㵶 ⃻⁁䈱䉶䉨䊠䊥䊁䉞䉲䉴䊁䊛䉟䊮䊁䉫䊧䊷䉲䊢䊮䈏ᓢ䇱䈮䉪
䊤䉡䊄㪆㪪㪸㪸㪪ൻ䈚䈩䈇䈒䇯
㑐ㅪ䊒䊧䉟䊟䊷
⥄␠䈱䊘䉳䉲䊢䊮
74
䊡䊷䉱
ⶄᢙߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ࠍ᧤ߨߚࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ
࡙࡯ࠩߩࠪࠬ࠹ࡓ೑↪ᒻᘒ߇ᄙ᭽ൻߔࠆߦ઻޿‫ⶄޔ‬ᢙߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ࠍ᧤ߨߚࠢ
࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ߇ᔅⷐߣߥࠆ⁁ᴫ߇↢߹ࠇࠆߣ‫ߩߘޔ‬ኻᔕߪᄢᚻࡌࡦ࠳߿ SIer
ߦߒ߆ߢ߈ߥ޿㗔ၞߢ޽ࠆߣ⸒߃ࠆ‫ࡂߩ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄߣ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޕ‬
ࠗࡉ࡝࠶࠼೑↪ߩ႐วߩ‫ోޔ‬૕ࠪࠬ࠹ࡓߩᦨㆡൻߣో૕ࠪࠬ࠹ࡓߩ࠮ࠠࡘ࡝࠹ࠖࠍ⏕଻ߔ
ࠆࠨ࡯ࡆࠬߩឭଏߪᦨ߽᦭ᦸߥࡆࠫࡀࠬߢ޽ࠆ‫ߩߎޕ‬㓙‫ࠩ࡯࡙ޔ‬ડᬺ߆ࠄߪࠢ࡜࠙࠼೑↪
ߦ߅ߌࠆ࡝ࠬࠢࠍๆ෼ߒߡߊࠇࠆ੐ᬺ⠪ߦኻߔࠆⷐᦸ߇ᒝ߹ࠆߎߣ߇ᗐቯߐࠇࠆߚ߼‫ࠢޔ‬
࡜࠙࠼ࠍ฽߼ߚࠪࠬ࠹ࡓߩ৻ㇱߩਇౕว߿Ⓙ௛ਇ⢻ߦኻߔࠆో૕ߣߒߡߩ࡝ࠞࡃ࡝ࠍឭଏ
น⢻ߥ੐ᬺ⠪ߦᒝߺ߇↢ߓࠆߣ⠨߃ࠄࠇࠆ‫⥄ߪࠩ࡯࡙ޔߚ߹ޕ‬りߩ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞߿
ᦨㆡߥࠪࠬ࠹ࡓ᭴ᚑࠍ್ᢿߢ߈ߥ޿ߚ߼‫⹏ߩࠄࠇߘޔ‬ଔ߇น⢻ߢ޽ࠆߎߣ߽ᒝߺߣߥࠆ‫ޕ‬
৻ᣇ‫ޔ‬੐ᬺ⠪஥ߣߒߡߪ‫ޔ‬ᓥ᧪ขᒁߩߥ޿࡙࡯ࠩߦኻߒߡᒝߺࠍ⷗ߖࠆߎߣ߇ᣂⷙ㐿ᜏ
ߩ㎛ߣߥࠆ߇‫ޔ‬ડᬺ╙ਃ⠪⊛┙႐߆ࠄߩ࠮ࠠࡘ࡝࠹ࠖ⹏ଔࠦࡦࠨ࡞࠹ࠖࡦࠣࠍᄾᯏߣߒߚ
ᡷༀࠨ࡯ࡆࠬߩឭ߽᩺᦭ᦸߢ޽ࠈ߁‫ޕ‬ᚗ޿ߪ‫ޔࠆߔ࡞࡯ࡇࠕߢ࡝ࡊࠕ࡯࡜ࠠޔ‬PaaS ߣᣢሽ
ࠪࠬ࠹ࡓߩㅪ៤ㇱಽߢൎ⽶ࠍߔࠆߣ޿߁ߎߣ߽น⢻ᕈߣߒߡ޽ࠅᓧࠆ‫ޕ‬
࿑⴫ 4-6 ⶄᢙߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ࠍ᧤ߨߚࠢ࡜࠙࠼࡮ࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦ
䊶ⶄᢙ䈱䉪䊤䉡䊄/SaaS䉕᧤䈰䈢䉪䊤䉡䊄䉟䊮䊁䉫䊧䊷䉲䊢䊮䋫䉶䉨䊠䊥䊁䉞ᯏ⢻䈱ઃട
䊶ⶄᢙ䈱䉪䊤䉡䊄/SaaS䈱ㅪ៤ᤨ䈱⹺⸽╬䉶䉨䊠䊥䊁䉞ኾ㐷䉰䊷䊎䉴䈱ឭଏ
䉲䉴䊁䊛䉟䊮䊁䉫䊧䊷䉲䊢䊮䈱
䉪䊤䉡䊄㪆
㪆㪪㪸㪸㪪ൻ
䉲䉴䊁䊛䉟䊮䊁䉫䊧䊷䉲䊢䊮䈱䉪䊤䉡䊄
㪪㪸㪸㪪ൻ
䉪䊤䉡䊄㪆㪪㪸㪸㪪
੐ᬺ⠪
䉪䊤䉡䊄㪆㪪㪸㪸㪪
੐ᬺ⠪
䉪䊤䉡䊄
䉟䊮䊁䉫䊧䊷䉺
⹺⸽ㇱಽ䈮․ൻ䈚䈢੐ᬺ⠪
䉪䊤䉡䊄㪆㪪㪸㪸㪪
੐ᬺ⠪
䉪䊤䉡䊄㪆㪪㪸㪸㪪
੐ᬺ⠪
䉪䊤䉡䊄㪆㪪㪸㪸㪪
੐ᬺ⠪
⹺⸽੐ᬺ⠪
ⶄᢙ䈱䉪䊤䉡䊄㪆
ⶄᢙ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪䉕᧤䈰䈢
㪪㪸㪸㪪䉕᧤䈰䈢
䉪䊤䉡䊄䉟䊮䊁䉫䊧䊷䉲䊢䊮
䉪䊤䉡䊄䉟䊮䊁䉫䊧䊷䉲䊢䊮
䋫䉶䉨䊠䊥䊁䉞ᯏ⢻䈱ઃട
䉣䊮䊄䊡䊷䉱
䉣䊮䊄䊡䊷䉱
䉣䊮䊄䊡䊷䉱
䉣䊮䊄䊡䊷䉱
᥉෸䉲䊅䊥䉥
᥉෸䉲䊅䊥䉥
ƒ ƒ䉪䊤䉡䊄㑆䈱ㅪ៤䈏ㅴ䉖䈣㓙䈮䇮೑↪䈜䉎੐ᬺ⠪䈗䈫䈮䉝
䉪䊤䉡䊄㑆䈱ㅪ៤䈏ㅴ䉖䈣㓙䈮䇮೑↪䈜䉎੐ᬺ⠪䈗䈫䈮䉝
䉦䉡䊮䊃䉕ᜬ䈧䈖䈫䈪䉝䉦䉡䊮䊃▤ℂ䈱ᾘ㔀ൻ䈏੍ᗐ䈘䉏䉎䇯
䉦䉡䊮䊃䉕ᜬ䈧䈖䈫䈪䉝䉦䉡䊮䊃▤ℂ䈱ᾘ㔀ൻ䈏੍ᗐ䈘䉏䉎䇯
䊡䊷䉱䈏ᜬ䈧ฦ䉝䉦䉡䊮䊃䈱ᖱႎ䉕▤ℂ䈚䇮䊡䊷䉱䈱⹺⸽
䊡䊷䉱䈏ᜬ䈧ฦ䉝䉦䉡䊮䊃䈱ᖱႎ䉕▤ℂ䈚䇮䊡䊷䉱䈱⹺⸽
䈱ᚻ㑆䉕න৻ൻ䈚䈢䉍䇮⹺⸽䈱䉶䉨䊠䊥䊁䉞䉕ᒝൻ䈜䉎ኾ
䈱ᚻ㑆䉕න৻ൻ䈚䈢䉍䇮⹺⸽䈱䉶䉨䊠䊥䊁䉞䉕ᒝൻ䈜䉎ኾ
㐷੐ᬺ⠪䈱㔛ⷐ䈏↢䉁䉏䉎䇯
㐷੐ᬺ⠪䈱㔛ⷐ䈏↢䉁䉏䉎䇯
ƒ ƒ䉪䊤䉡䊄䉟䊮䊁䉫䊧䊷䉺䈏䇮㪧㪸㪸㪪䈫䈚䈩䉸䊐䊃䉡䉢䉝੐ᬺ⠪䈏
䉪䊤䉡䊄䉟䊮䊁䉫䊧䊷䉺䈏䇮㪧㪸㪸㪪䈫䈚䈩䉸䊐䊃䉡䉢䉝੐ᬺ⠪䈏
ዷ㐿䈜䉎䉰䊷䊎䉴䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ൻ䉕ᡰេ䇯ⶄᢙ䈱䉰䊷
ዷ㐿䈜䉎䉰䊷䊎䉴䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ൻ䉕ᡰេ䇯ⶄᢙ䈱䉰䊷
䊎䉴䉕᧤䈰䈩䉪䊤䉡䊄㪆㪪㪸㪸㪪ൻ䉕ⴕ䈇䇮䈎䈧䉶䉨䊠䊥䊁䉞䉕
䊎䉴䉕᧤䈰䈩䉪䊤䉡䊄㪆㪪㪸㪸㪪ൻ䉕ⴕ䈇䇮䈎䈧䉶䉨䊠䊥䊁䉞䉕
⏕଻䈜䉎䈖䈫䈪ઃടଔ୯䈏↢䉁䉏䉎䇯
⏕଻䈜䉎䈖䈫䈪ઃടଔ୯䈏↢䉁䉏䉎䇯
㑐ㅪ䊒䊧䉟䊟䊷
⥄␠䈱䊘䉳䉲䊢䊮
75
䊡䊷䉱
ࠛࡦ࠼࡙࡯ࠩߦኻߔࠆᣂߚߥ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩឭଏ
ࠢ࡜࠙࠼ߩ᥉෸ߦࠃࠅ‫ޔ‬ᓥ᧪࡙࡯ࠩડᬺ߇ⴕߞߡ߈ߚ࠮ࠠࡘ࡝࠹ࠖኻ╷ߩ৻ㇱ‫ޔ‬ᚗ޿ߪ
዁᧪⊛ߦߪᄢㇱಽ߇࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬࠍขࠅㄟࠎߛࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߦࠃߞߡឭଏ
ߐࠇࠆน⢻ᕈ߇޽ࠆ‫ߩߘޕ‬႐ว‫ࠬࡆ࡯ࠨࠖ࠹࡝ࡘࠠ࠮ޔ‬੐ᬺ⠪ߦߣߞߡߪ‫ޔ‬ᓥ᧪ဳߩࡆࠫ
ࡀࠬࡕ࠺࡞ࠍᄌ㕟ߔࠆᔅⷐ߇↢ߓࠆ‫࠼࠙࡜ࠢޕ‬᥉෸ᤨઍߦ‫ࠩ࡯࡙࠼ࡦࠛޔ‬஥ߢⴕ߁ߴ߈࠮
ࠠࡘ࡝࠹ࠖኻ╷߇ᷫዋߒߡ޿ߊߩ߆‫ޔ‬ᣂߚߥ࠮ࠠࡘ࡝࠹ࠖኻ╷߇ᔅⷐߣߥࠆߩ߆‫ᤨ⃻ޔ‬ὐ
ߢߪ੍᷹߇㔍ߒ޿߇‫ޔࠃߖߦࠇߕ޿ޔ‬ᣂߚߥ࠮ࠠࡘ࡝࠹ࠖ࠾࡯࠭߳ߩኻᔕ‫ߪߊߒ߽ޔ‬೎ߩ
෼⋉᭴ㅧࠍᬌ⸛ߔࠆᔅⷐ߇޽ࠆ‫ޕ‬
଀߃߫‫ᤨ⃻ޔ‬ὐߢߪࠢ࡜ࠗࠕࡦ࠻࡟ࡌ࡞ߩ࠮ࠠࡘ࡝࠹ࠖߩ㔛ⷐߪᒁ߈⛯߈ሽ࿷ߔࠆߣ⠨
߃ࠄࠇࠆߚ߼‫ޔ‬ㆇ↪߽฽߼ߚࠢ࡜ࠗࠕࡦ࠻࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩឭଏߪᗐቯߢ߈ࠆ‫ޕ‬ૉ
ߒ‫ࠩ࡯࡙ޔ‬ડᬺߩ␠ౝࠪࠬ࠹ࡓߣㅪേߒߥ޿ㇱಽߢ޽ࠇ߫‫߽ߡߞߣߦࠩ࡯࡙ޔ‬੐ᬺ⠪ࠍਸ਼
ࠅ឵߃ࠄࠇ߿ߔ޿ߚ߼‫ߣࠬࡀࠫࡆࠖ࠹࡝ࡘࠠ࠮࠻ࡦࠕࠗ࡜ࠢߩ⁁⃻ޔ‬ห᭽ࠪࠚࠕࠍߤ߁⏕
଻ߔࠆ߆߇⺖㗴ߣߥࠆ‫ࠍࠕࠚࠪޔߊߥߪߢࠬࡀࠫࡆ߇ߣߎࠆߔߦ࠼࠙࡜ࠢޕ‬ᅓࠊࠇߥ޿ࠃ
߁ߦߔࠆߎߣࠍ╙৻ߣߒ‫ࠍ࠻ࡦࠕࠗ࡜ࠢޔ‬᛼ߐ߃ࠆߎߣࠍࡌ࡯ࠬߣߒߡ‫ޔ‬೎ߩࠨ࡯ࡆࠬߦ
㘩޿ㄟࠎߢ޿ߊࡆࠫࡀࠬࡕ࠺࡞߇᦭ᦸߣ⠨߃ࠄࠇࠆ‫ޕ‬
࿑⴫ 4-7 ࠛࡦ࠼࡙࡯ࠩߦኻߔࠆᣂߚߥ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߩឭଏ
ో䈩䈮౒ㅢ䈚䈩
䊶䉣䊮䊄䊡䊷䉱䈮ኻ䈜䉎䉪䊤䉡䊄/SaaSᤨઍ䈱ᣂ䈢䈭䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䈱ឭଏ
㸢
䉣䊮䊄䊡䊷䉱䈱䉶䉨䊠䊥䊁䉞䈱⏕଻
䉪䊤䉡䊄
੐ᬺ⠪
ᣂ䈢䈭
䉶䉨䊠䊥䊁䉞
䉣䊮䊄䊡䊷䉱
䉣䊮䊄䊡䊷䉱
䉶䉨䊠䊥䊁䉞
䉰䊷䊎䉴੐ᬺ⠪
᥉෸䉲䊅䊥䉥
ƒ 䉪䊤䉡䊄੐ᬺ⠪஥䈎䉌ᛠី䈪䈐䈭䈇⢿ᆭ䋨଀䋺䉪䊤䉟䉝䊮䊃஥
ƒ 䉪䊤䉡䊄੐ᬺ⠪஥䈎䉌ᛠី䈪䈐䈭䈇⢿ᆭ䋨଀䋺䉪䊤䉟䉝䊮䊃஥
䈪䈱䉶䉨䊠䊥䊁䉞䊖䊷䊦䉇ਇᱜⴕὑ䈻䈱ኻ╷╬䋩䈭䈬䇮䉪䊤
䈪䈱䉶䉨䊠䊥䊁䉞䊖䊷䊦䉇ਇᱜⴕὑ䈻䈱ኻ╷╬䋩䈭䈬䇮䉪䊤
䉡䊄㪆㪪㪸㪸㪪೑↪ᤨ䈱ᣂ䈢䈭⢿ᆭ䉇䊥䉴䉪䈮ኻᔕ䈚䈢䉶䉨䊠
䉡䊄㪆㪪㪸㪸㪪೑↪ᤨ䈱ᣂ䈢䈭⢿ᆭ䉇䊥䉴䉪䈮ኻᔕ䈚䈢䉶䉨䊠
䊥䊁䉞䉰䊷䊎䉴䈱ឭଏ䈏ⴕ䉒䉏䉎䇯
䊥䊁䉞䉰䊷䊎䉴䈱ឭଏ䈏ⴕ䉒䉏䉎䇯
㑐ㅪ䊒䊧䉟䊟䊷
⥄␠䈱䊘䉳䉲䊢䊮
76
䊡䊷䉱
ࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߦኻߔࠆኾ㐷࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ
ࠢ࡜࠙࠼/SaaS ߩ᥉෸ߦ઻޿‫࠼࠙࡜ࠢޔ‬/SaaS ੐ᬺ⠪஥ߦ߽㜞޿࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ࠍ⏕
଻ߒߚࠨ࡯ࡆࠬ߇᳞߼ࠄࠇࠆ‫ߩߎޕ‬႐ว‫࠼࠙࡜ࠢޔ‬/SaaS ੐ᬺ⠪߇⥄␠ߢኻᔕߢ߈ߥ޿࠮ࠠ
ࡘ࡝࠹ࠖኻ╷߿࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߦߟ޿ߡߪ‫ޔ‬ᄢᚻࡌࡦ࠳߿ SIer ߇ࠢ࡜࠙࠼/SaaS ੐ᬺ
⠪ߦኻߒߡ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ߿࠮ࠠࡘ࡝࠹ࠖࠍ฽߼ߚࠗࡦ࠹ࠣ࡟࡯࡚ࠪࡦࠍឭଏߔࠆ
ᒻᘒ߽ᗐቯߐࠇࠆ‫ޕ‬
⃻⁁‫࠼࠙࡜ࠢޔ‬/SaaS ੐ᬺ⠪ߪ߆ߥࠅᄢⷙᮨߥ࠮ࠠࡘ࡝࠹ࠖᛩ⾗ࠍⴕߞߡ޿ࠆߎߣߪ⏕⹺
ߢ߈ߡ޿ࠆ߇‫ޔ߆ߩࠆ޿ߡߞⴕߢߺߩ␠⥄߇ࠇߘޔ‬ᄖㇱ੐ᬺ⠪ࠍᵴ↪ߒߡ޿ࠆߩ߆ߪ᣿߆
ߐࠇߡ޿ߥ޿႐ว߇ᄙ޿‫࠼࠙࡜ࠢޔ߼ߚߩߘޕ‬/SaaS ੐ᬺ⠪஥ߦߤߎ߹ߢᄖㇱᵴ↪ߩ࠾࡯࠭
߇޽ࠆߩ߆੍᷹ߔࠆߎߣߪ㔍ߒ޿‫ޔߚ߹ޕ‬ᄢᚻࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߪ☨࿖ࠍ᜚ὐߣߔࠆࠤ
࡯ࠬ߇ᄙ޿ߚ߼‫ޔ‬ᣣᧄߩ੐ᬺ⠪ߦߣߞߡࡆࠫࡀࠬࠍዷ㐿ߔࠆߎߣߪᔅߕߒ߽ኈᤃߢߪߥ޿
ߣ⠨߃ࠄࠇࠆ‫ޔ߃⸒ߪߣޕ‬࿖ౝ࡙࡯ࠩߩ㜞޿࠮ࠠࡘ࡝࠹ࠖ࠾࡯࠭ߦኻᔕߒߡᵞ✵ߐࠇߚ㜞
ຠ⾰ߥ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬߪ‫ޔ‬ᶏᄖߩࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߦߣߞߡฃߌ౉ࠇࠄࠇࠆน⢻
ᕈߪ޽ࠆߛࠈ߁‫࠼࠙࡜ࠢޔߚ߹ޕ‬/SaaS ᥉෸ߦࠃߞߡ࿖ౝߩਛዊⷙᮨߩࠢ࡜࠙࠼/SaaS ੐ᬺ
⠪߇Ⴧടߒߚ႐ว߽‫ࠖ࠹࡝ࡘࠠ࠮ޔ‬ኻ╷ߦߟ޿ߡᄖㇱ੐ᬺ⠪ߦᆔ⸤ߔࠆ࠾࡯࠭ߪሽ࿷ߔࠆ
ߣ⠨߃ࠄࠇࠆߚ߼‫࠼࠙࡜ࠢߥ߁ࠃߩߘޔ‬/SaaS ੐ᬺ⠪ߦኻߒߡ࠮ࠠࡘ࡝࠹ࠖၮ⋚ࠍឭଏߔࠆ
ࡆࠫࡀࠬߪᗐቯߐࠇࠆߛࠈ߁‫ޕ‬
࿑⴫ 4-8 ࠢ࡜࠙࠼/SaaS ੐ᬺ⠪ߦኻߔࠆኾ㐷࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ
ో䈩䈮౒ㅢ䈚䈩
䊶䉪䊤䉡䊄/SaaS੐ᬺ⠪䈮ኻ䈜䉎ኾ㐷⊛䈭䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴ឭଏ
㸢
䉪䊤䉡䊄㪆
䉪䊤䉡䊄㪆㪪㪸㪸㪪੐ᬺ⠪䈮ኻ䈜䉎
㪪㪸㪸㪪੐ᬺ⠪䈮ኻ䈜䉎
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䈱ឭଏ
䉶䉨䊠䊥䊁䉞
䉪䊤䉡䊄
੐ᬺ⠪
䉰䊷䊎䉴੐ᬺ⠪
ኾ㐷䉶䉨䊠䊥䊁䉞
䉰䊷䊎䉴
䉣䊮䊄䊡䊷䉱
䉣䊮䊄䊡䊷䉱
᥉෸䉲䊅䊥䉥
ƒ ឭଏ䉰䊷䊎䉴䈱䉶䉨䊠䊥䊁䉞䊧䊔䊦䉕⏕଻䈚䈢䈇䉪䊤䉡䊄੐
ƒ ឭଏ䉰䊷䊎䉴䈱䉶䉨䊠䊥䊁䉞䊧䊔䊦䉕⏕଻䈚䈢䈇䉪䊤䉡䊄੐
ᬺ⠪䈮ኻ䈚䈩䇮ኾ㐷⊛䈭䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䉕ឭଏ䈜䉎䇯
ᬺ⠪䈮ኻ䈚䈩䇮ኾ㐷⊛䈭䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䉕ឭଏ䈜䉎䇯
㑐ㅪ䊒䊧䉟䊟䊷
⥄␠䈱䊘䉳䉲䊢䊮
77
䊡䊷䉱
ઃ ㍳
ઃ㍳ + ☨࿖⸰໧⺞ᩏ⚿ᨐ㧔ࡅࠕ࡝ࡦࠣࡔࡕ㧕
ࡅࠕ࡝ࡦࠣࡔࡕ㧔#OC\QP9GD5GTXKEGU㧕
October 14, 2009
Discussion with Steve Riley,
Sr. Technical Program Manager, Amazon Web Services (AWS)
Interview Notes
About customer concerns of moving to a cloud Architecture
̌As companies consider using a public cloud they have to realize there is a difference between
giving up control and giving up possession. By using a web service, we give up control of the
infrastructure but not possession of the data. The same thing happens when we establish a VPN. We
don’t control the traffic underlying a VPN but we maintain possession of our data with encryption.”
About service guarantees for security breaches
̌Because security breaches frequently vary depending on what particular customers might be doing
with AWS services, we don’t currently publish separate SLAs that cover attacks. Instead, we work
with affected customers on an individual basis so that we can ensure the customer’s exposure is
minimized. Remember, of course, that Amazon EC2 instances provide full root/administrator access.
Therefore, instance and application security are primarily the responsibility of the customer: we do
this to provide the customer maximum flexibility to choose their own security tools. Good security
and management procedures will, more than anything else, reduce the likelihood and severity of
attacks.”
About AWS physical security measures
̌AWS is designed such that within each geographic region (US and Europe) there are multiple
“availability zones”. These are physically distinct areas each with their own storage and computing.
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The idea here is to spread the computing and storage across multiple physical locations. This reduces
the likelihood that a fault at one location will affect the availability of the application.
We also have a lot of experience building large datacenters so we need how to keep them secure. We
don’t advertise that a data center is a datacenter. They are pretty non-descript buildings with very
strong perimeter security. We use multi-factor authentication and only let people in that I have need
to be there. In addition, all entries are logged.”
About security and virtualization technologies
̌We use virtualization technology to keep EC2 server instances separate from one other. We have
worked closely with Xen and their Hypervisor product which have customized to our needs.”
About encryption
̌AWS does not encrypt any data. We prefer that customers choose what data needs to be encrypted
and the method for doing that. Some customers use the file level encryption within that comes with
Windows servers, other might use TrueCrypt for example which covers entire folders and volumes. ”
About fending off hackers
̌We have a group within AWS which focuses entirely on monitoring developments in the attack
community. They are continually trying to improve our service to address any vulnerabilities that
may arise.”
About Amazon Security Certifications
̌We continue to be compliant with SOX and have helped several customers successfully deploy
HIPAA compliant applications. We are in the progress of becoming SAS 70 Type II certified and this
will address our physical security, change management, and all of our web services.”
About partners in the Security space
̌With respect to our SAS 70 type II certification, when we publish the results of the certification,
we’ll also list the organizations we worked with to obtain the audit which include the audit firms and
those involved penetration testing. enStratus is one of many ISVs we are working with to add value
to AWS. But we do not recommend any one ISV over another; rather, we encourage our customers to
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evaluate the full range of partner offerings and select those that best meet their business and
technical requirements.”
Thoughts on how the cloud computing era is affecting trends in the IT industry in terms of
security or other.
̌In general, cloud computing is changing traditional relationships. The cloud represents a broader
trend of the consumerization of IT. Rather than companies buying (expensive) assets from vendors,
consumers are purchasing on-demand services from providers. IT is transitioning to the notion of
utility computing, which allows organizations to focus on their core businesses rather than spending
so much time and money on undifferentiated activities that can more effectively be outsourced. The
boxes and the software running on them really don’t matter so much as do the protocols between
them: your inventory protocol, your checkout protocol, your data retention protocol, your customer
relationship protocol. These are where you derive maximum business value and competitive
advantage. So let the cloud handle managing your boxes.”
i-3
ࡅࠕ࡝ࡦࠣࡔࡕ㧔+$/㧕
October 20, 2009
Discussion with Kristin Lovejoy,
Director, IBM Corporate Security Strategy
IBM CloudBurst Project Office
Interview Notes
About what cloud computing and its impact on IT
̌The conversation about cloud is really a discussion about new consumption and delivery models
enabled by the new dynamic infrastructure that cloud computing represents. The term Cloud is used
to describe a new relationship between those who use IT and those who consume it. Cloud enables
users of IT services to focus on the services provided rather how than how they are implemented.
From the end user perspective this means having the ability to log in from a self-service portal, select
the resources required from a catalog, and have those resources provisioned immediately. From an
IT perspective this means having a place to offer those resources and the ability to rent those
resources to end users who can provision everything themselves. In other words, IT doesn’t need to
spend time assembling and dissembling resources.”
About the need for Cloud computing security
̌In spite of the documented benefits of the cloud computing model, adoption has been slow due to
concerns about security. Security is usually the #1 concern for any new IT solution, but the
additional ‘external’ aspects of the cloud exacerbate this concern. In specific, customers are
concerned about having their data in public clouds. For example, they worry about ‘data persistence’.
They wonder what will happen to their data once it is in the cloud because they have no control over
how it will be handled. Most importantly even if they try to delete the data it can still persist in
electronic form. However, large enterprises seem to be more interested in the concept of an
Enterprise Cloud (aka private cloud), which they consider to be more secure than any external
solutions.”
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About the Cloud computing and SLAs
̌Service Level Agreements must be managed such that the cloud vendor understands and adheres
to a customer’s unique business needs. We suggest that it addresses:
̒Availability and uptime
̒Who is managing the infrastructure? such as any third parties involved
̒Data security. Particularly with respect to how the data will be handled by third parties or any third
party partners.
̒Vendor responsibilities- they should be clear and detailed (who is responsible for what)
̒Vendor trust- and provisions for what happens if a vendor or third party goes out of business.
̒Data migration and how it will be handled.
̒Border & access constraints- in other words, what happens if the customer’s data goes beyond local
or national boundaries (some countries or states prohibit their data from leaving the region).”
About IBM’s cloud security capabilities
̌IBM approaches cloud computing in the same way it approaches all IT services- namely through
the IBM Security Framework. The Framework presumes most organizations function similarly
where you have people interacting with data, data residing on infrastructure, accessed through
complex applications, over a network, to a physical facility. What IBM tries to do is understand what
an organization’s unique IT framework looks like and then we try to understand where the potential
break-points are so that reasonable controls can be applied…However, security should not be a
constraint but rather a value-add… IBM approaches security the way an automaker approaches
building safety features into cars. Security has to be baked in and that’s what IBM customers expectso that is what we deliver with public and private cloud offerings. We see it as a must have and so we
provide all the necessary best practice services and technologies to make the cloud secure.”
About Cloud computing as a Security opportunity
̌Cloud computing may seem complex but within it there is also an opportunity to simplify controls
and defenses. Through cloud computing we are going back to a time of homogenous pools of
resources. The homogeneous pools are much easier to manage from within the service management
construct that lies at the foundation of cloud computing. In addition, data can now be managed
centrally making it easier to secure, store and archive. So we shouldn’t necessarily look at cloud
computing as new and scary because the reality is that cloud computing presents some important
opportunities as well.”
i-5
About the Security of Public vs Private Clouds
̌Customers tend to believe that Private clouds are better and more secure because they reside
behind the firewall and the customer has full management control. But the reality is that a carefully
customized security-focused SLA can actually be just as secure. A public cloud can also be more
efficient and cheaper as the customer can negotiate pricing based on economies of scale. In other
words, it all depends on the contract the customer has with the vendor and how well that contract
adheres to the requirements of the customer.”
About IBM’s accountability with respect to data leaks
̌This all depends on the contract. In general (and not specific to IBM), third party providers
specify who is liable in the event of breach based on the SLA they have in place. So if a customer is
concerned about this they need to make sure it’s in the SLA. This is also not specific to cloud
computing. Any time customer gives data to a third party, the SLA must address these issues.”
i-6
ࡅࠕ࡝ࡦࠣࡔࡕ㧔,GTKEJQ(QTWO㧕
October 21, 2009
Discussion with Stephen Whitlock,
Chief Security Strategist, Boeing Corporation and Jericho Forum Board member
Interview Notes
About the work of the Jericho Forum
̌The focus on cloud computing was initially formed as a year-long effort. I think it will probably
be more than a year. I think the interest in how to protect data, no matter where it is, is what it really
boils down to. IT systems exist to manipulate, share, and process data, and the reliance on perimeter
security to protect the data hasn’t worked out, as we’ve tried to be more flexible.
We still don’t have good tools for data protection. The Jericho Forum did write a paper on the need
for standards for enterprise information protection and control that would be similar to an intelligent
version of rights management, for example. ”
About recent Security measures from the Jericho Forum
̌A lot of discussions around cloud computing get confusing, because cloud computing appears to
be encompassing any service over the Internet. The Jericho Forum has developed
what they call a Cloud Cube Model that looks at different axis or properties within cloud computing,
issues with interoperability, where is the data, where is the service, and how is the service structured.
They've also coupled that with the layered model that looks at hierarchical layer of cloud services,
starting at the bottom with files services and moving up through development services, and then full
applications.
The combination of the axis -- and it gets problematic to represent more than three or four
dimensions on paper -- may determine the viability of a specific cloud service. For example, if your
organization has no skill in building a cloud service, but want to do it internally, then you
may outsource the development to a cloud service provider that’s skilled at building those services.
If you don’t want internal infrastructure and want to leverage the agility of the cloud service, then
i-7
you may find yourself in the external and outsourced services of leveraging one of the common
commercial providers.
In addition to the cube model, there is the layered model, and some layers are easier to outsource.
For example, if it’s storage, you can just encrypt it and not rely on any external security. But, if it’s
application development, you obviously can’t encrypt it because you have to
be able to run code in the cloud. I think you have to look at the parts of your business that are
sensitive to needs for encryption or export protection and other areas, and see which can fit in there.
So, personally identifiable
information (PII) data might be an area that’s difficult to move in at the higher application level into
the cloud.”
About how Cloud computing is affecting IT
̌(Cloud computing has) grown very fast. A part of me has been surprised, but I also see a
relabeling of existing services as cloud services -- SOA and other services. The growth doesn’t
surprise me too much, given the flexibility. I am worried about the accompanying risks. Cloud is a
broader concept…There is still a lot of hype in this area. I believe there is something there that may
not resemble all of the hype and the press we’ve seen about it. Similar to SOA, the idea of direct
interactive services on demand is a powerful concept. I think the cloud extends it. If you look at
some of these other layers, it extends it in ways where I think services could be delivered better.
It’s also very important to be able to withdraw from a loud service, if they shut down for some
reason. If your business is relying them for day-to-day operations, you need to be able to move to a
similar service. This means you need standards on the high level interfaces into these
services. With that said, I think the economics will cause many organizations to move to clouds
without looking at that carefully.”
i-8
ઃ㍳ ++ ⻠Ṷ㍳
⻠Ṷ㍳㧔5CNGUHQTEGEQO㧕
ᣣᤨ
2009 ᐕ 8 ᦬ 26 ᣣ㧔᳓㧕16㧦15㧙17㧦05
႐ᚲ
⽷ᣣᧄᢎ⢒ળ㙚 9 㓏 902 ળ⼏ቶ
⻠Ṷ࠲ࠗ࠻࡞
‫ߩࡓࠦ࠻࠶࠼࡮ࠬ࡯ࠜࡈࠬ࡞࡯࠮ޟ‬ᖱႎ࠮ࠠࡘ࡝࠹ࠖኻ╷ߩขࠅ⚵ߺ‫ޠ‬
⻠Ṷ⠪
ᩣᑼળ␠࠮࡯࡞ࠬࡈࠜ࡯ࠬ࡮࠼࠶࠻ࠦࡓ ࠪ࠾ࠕࡊ࡝ࡦࠪࡄ࡞ࠕ࡯ࠠ࠹ࠢ࠻
ౝ↰ ੳผ ᳁
⻠Ṷ᭎ⷐ
Salesforce.com ␠㧔એਅ Salesforce㧕߇ታᣉߒߡ޿ࠆᖱႎ࠮ࠠࡘ࡝࠹ࠖኻ╷ߦߟ޿ߡ‫ޔ‬ห␠
߇ᜬߟࠪࠬ࠹ࡓࠗࡦࡈ࡜‫ࠬࡆ࡯ࠨޔ‬ឭଏߩ⁁ᴫ࡮࠮ࠠࡘ࡝࠹ࠖᛩ⾗╬ߩࡃ࠶ࠢࠣ࡜࠙ࡦ࠼
ࠍߏ⺑᣿޿ߚߛ޿ߚ਄ߢ‫ޔ‬ᯏኒᕈ࡮଻ోᕈ࡮น↪ᕈߦ⋙ᩏᕈࠍട߃ߚ 4 ߟߩⷰὐ߆ࠄౕ૕
⊛ኻ╷ࠍߏ⚫੺޿ߚߛ޿ߚ‫ޕ‬
⻠Ṷߩⷐὐ
1
Salesforce ߩᖱႎ࠮ࠠࡘ࡝࠹ࠖኻ╷ߩࡃ࠶ࠢࠣ࡜࠙ࡦ࠼
࡮ Salesforce ߢߪ‫ࠆࠇࠊ⸒ߦ⊛⥸৻ޔ‬ᖱႎ࠮ࠠࡘ࡝࠹ࠖߩ CIA‫ࠅ߹ߟޔ‬ᯏኒᕈ࡮଻ోᕈ࡮
น↪ᕈߦട߃ߡ‫⋙ޔ‬ᩏᕈࠍ฽߼ߚ 4 ߟߩⷰὐߦ߅޿ߡ‫ޔ‬ᄢⷙᮨߥ࠮ࠠࡘ࡝࠹ࠖᛩ⾗ߩ
ਅ‫ޔ‬ᐢ▸࿐ߥ࠮ࠠࡘ࡝࠹ࠖኻ╷ࠍⴕߞߡ޿ࠆ‫ޕ‬
࡮ Salesforce ߩឭଏࠨ࡯ࡆࠬߪ B to B ࠍኻ⽎ߣߒߡ޿ࠆߚ߼‫࠼࠙࡜ࠢߩઁޔ‬/SaaS ੐ᬺ⠪
ߦᲧߴ࠺࡯࠲࠮ࡦ࠲࡯ߩࠪࠬ࠹ࡓⷙᮨߣߒߡߪᄢ߈ߊߥ޿‫⷏ޕ‬ᶏጯߦࡔࠗࡦ࠮ࡦ࠲࡯
෸߮࡜ࡏ㧒࠹࡯ࡊࡃ࠶ࠢࠕ࠶ࡊ࠮ࡦ࠲࡯‫᧲ޔ‬ᶏጯߦ࠺ࠖࠩࠬ࠲࡝ࠞࡃ࡝↪ߩࠨࠗ࠻ࠍ
ᚲ᦭ߒߡ߅ࠅ‫੹ߦࠄߐޔ‬ᐕᣣᧄࠍ㒰ߊࠕࠫࠕࡄࠪࡈࠖ࠶ࠢะߌ࠮ࡦ࠲࡯ࠍࠪࡦࠟࡐ࡯
࡞ߦ⸳⟎ߒߡ޿ࠆ‫⷏ߪࡦࠗࡔޕ‬ᶏጯߣࠪࡦࠟࡐ࡯࡞ߩࠨࠗ࠻ߢ޽ࠅ‫ߩࡃ࡯ࠨޔ‬ᢙߣߒ
ߡߪ 1,000 บᒝߢ޽ࠆ‫ ߪߢ࡯࠲ࡦ࠮ޕ‬2005 ᐕߦ 60 ం౞એ਄ࠍᛩߓߡࠪࠬ࠹ࡓࠍ৻ᣂ
ߒߡ߅ࠅ‫ߦࠄߐޔ‬Ფᐕᢙචం౞ⷙᮨߩ࠮ࠠࡘ࡝࠹ࠖᛩ⾗ࠍⴕߞߡ޿ࠆ‫ޕ‬
࡮ ৻⥸⊛ߦ࠮ࠠࡘ࡝࠹ࠖߪ‫ޟޔ‬૗߽⿠ߎࠄߥ޿ߎߣ‫ߩ߳ޠ‬ᛩ⾗ߢ޽ࠅ‫ߩߘޔ‬ᔅⷐᕈߦߟ
޿ߡ⚻༡㒯߆ࠄℂ⸃ࠍᓧࠆߩߪ㔍ߒߊ‫ߚ߹ޔ‬ታ㓙ߦ࡝߽〯ࠬࠢ߹߃ߡᐞࠄᛩ⾗ߔࠇ߫
޿޿ߩ߆ࠍ⠨߃ߡ߽‫⥸৻ޔ‬ડᬺߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖᛩ⾗ߦߪ㒢⇇߇޽ࠆ‫৻ޕ‬ᣇ‫ޔ‬
Salesforce ߩ႐ว‫৻ࠍ࡜ࡈࡦࠗࡓ࠹ࠬࠪޔ‬ᭂ㓸ਛൻߐߖߡ߅ࠅ‫ߢߎߘޔ‬ᛒ߁࠺࡯࠲ߪ‫ޔ‬
ડᬺߩ࡝ࠕ࡞࠲ࠗࡓߥ໡⺣ᖱႎߥߤ㕖Ᏹߦ࠮ࡦࠪ࠹ࠖࡉߥ߽ߩߢ޽ࠆ‫ޕ‬ᖱႎ࠮ࠠࡘ࡝
࠹ࠖ࡟ࡌ࡞ߪᛩ⾗⾌↪ߦᲧ଀ߔࠆߚ߼‫ߚߞ޿߁ߎޔ‬ⅣႺߦኻߒߡ‫ޔ‬㓸ਛ⊛ߦᄢⷙᮨߥ
ᛩ⾗ࠍߔࠆߎߣߢ‫ޔ‬1 ␠ߢߪ಴᧪ߥ޿࠮ࠠࡘ࡝࠹ࠖኻ╷ࠍታ⃻ߒߡ޿ࠆ‫ޕ‬
࡮ Salesforce ߩࠨ࡯ࡆࠬߩ႐ว‫ࠩ࡯࡙ޔ‬න૏ߢᓽ෼ߔࠆ೑↪ᢱ㊄ߩ৻ቯߩഀวࠍ࠮ࠠࡘ
࡝࠹ࠖᛩ⾗ߦᒰߡߡ޿ࠆߚ߼‫⏕ޔ‬ታߥ࠮ࠠࡘ࡝࠹ࠖᛩ⾗߇น⢻ߣߥߞߡ߅ࠅ‫ⷙߚ߹ޔ‬
ii - 1
ᮨߩ⚻ᷣߦࠃߞߡ࠮ࠠࡘ࡝࠹ࠖߩ࡟ࡌ࡞߽ะ਄ߒߡ޿ࠆ‫ޕ‬
2
ᯏኒᕈߦ㑐ߔࠆขࠅ⚵ߺ
2.1 ‛ℂ⊛࠮ࠠࡘ࡝࠹ࠖ
࡮ Salesforce ߩฦ࠺࡯࠲࠮ࡦ࠲࡯ߪ⥄␠ᚲ᦭ߢߪߥߊࡈࠔࠪ࡝࠹ࠖߣߒߡ୫ࠅߡ޿ࠆ߽
ߩߛ߇‫ߩࡓ࠹ࠬࠪޔ‬ㆇ↪ߦ㑐ߒߡߪࠕ࠙࠻࠰࡯ࠪࡦࠣࠍ৻ಾⴕߞߡ޿ߥ޿‫ޔߚ߹ޕ‬
Salesforce ߇୫ࠅߡ޿ࠆ඙↹ߦ౉ࠆߚ߼ߦߪ 5 Ბ㓏ߩࡃࠗࠝࡔ࠻࡝ࠢࠬߩ⹺⸽߇޽ࠅ‫ޔ‬
࠺࡯࠲࠮ࡦ࠲࡯ߩ▤ℂળ␠ߩੱ㑆߽ Salesforce ߩ⸵น߇ߥߌࠇ߫౉ࠆߎߣ߇಴᧪ߥ޿
઀⚵ߺߣߥߞߡ޿ࠆ‫␠ޔߦࠄߐޕ‬ౝߩੱ㑆ߢ߽಴౉ࠅߢ߈ࠆੱ㑆ߪ೙㒢ߐࠇߡ߅ࠅ‫ޔ‬
ᓐࠄ߽ࡑࡀ࡯ࠫࡖߩ↳⺧ࠍ⚻ߡ‫⸵ޔ‬นߐࠇߚᤨ㑆ౝߩߺ౉ቶ߇น⢻ߣߥࠆ‫ޕ‬
2.2 ࡀ࠶࠻ࡢ࡯ࠢ࠮ࠠࡘ࡝࠹ࠖ
࡮ ࠮ࠠࡘ࡝࠹ࠖࡎ࡯࡞ߦኻߒߡߪ‫ޔ‬CERT/CC ╬޽ࠄࠁࠆᖱႎ࠰࡯ࠬ߆ࠄᏱᤨᖱႎࠍ෼
㓸ߒߡ߅ࠅ‫ޔ‬ᄾ⚂ߔࠆⶄᢙߩ࠮ࠠࡘ࡝࠹ࠖࡌࡦ࠳‫ޔ‬ኾ㐷ࠦࡦࠨ࡞࠲ࡦ࠻ߣ߽ㅪ៤ߒߡ‫ޔ‬
ࡄ࠶࠴ㆡ↪╬ߩኻ╷ࠍታᣉߒߡ޿ࠆ‫ ߩ♽ࡦࡊ࡯ࠝߪࡓ࠹ࠬࠪޔߚ߹ޕ‬Linux ߇ࡔࠗࡦ
ߢࡑࠗࠢࡠ࠰ࡈ࠻␠ߩ⵾ຠߪ৻ಾ૶ߞߡ޿ߥ޿‫ޕ‬
࡮ ⚵❱⊛ߦߪ 24 ᤨ㑆 365 ᣣ⋙ⷞ/ㆇ↪૕೙ࠍߣߞߡ޿ࠆ‫ߚ߹ޕ‬ㆇ↪૕೙߆ࠄߪቢోߦ⁛
┙ߒߚ࠮ࠠࡘ࡝࠹ࠖኾ㐷⚵❱߇⸳⟎ߐࠇߡ߅ࠅ‫ࠍ࠻ࠬ࡝ࡖࠪࡍࠬࠖ࠹࡝ࡘࠠ࠮ޔ‬ឥ߃
ߡ޿ࠆ‫ޔߦࠄߐޕ‬ฦ࠮ࠠࡘ࡝࠹ࠖࡌࡦ࠳߇ឭଏߔࠆᦨ㜞૏࡟ࡌ࡞ߩࠨ࡯ࡆࠬߩᄾ⚂ࠍ
⚿߮‫߽ߣ࠻ࡦ࠲࡞ࠨࡦࠦࠖ࠹࡝ࡘࠠ࠮ޔ‬ᄾ⚂ࠍߒߡ޿ࠆ‫ޕ‬
࡮ ⣀ᒙᕈ⹏ଔߦ㑐ߒߡߪ‫ⶄޔ‬ᢙߩ╙ਃ⠪ᯏ㑐ߦࠃࠆ⛮⛯⊛ߥ⹏ଔࠍฃߌߡ߅ࠅ‫࠻࠶ࡀޔ‬
ࡢ࡯ࠢߦ㑐ߒߡߪ 4 ࡩ᦬ߦ 1 ࿁‫࠼࡯ࠦࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕޔ‬㧔SQL‫ࠢࠬ࠻ࠗࠨࠬࡠࠢޔ‬
࡝ࡊ࠹ࠖࡦࠣ㧕ߦ㑐ߒߡߪࡃ࡯࡚ࠫࡦࠕ࠶ࡊᲤߦ࠴ࠚ࠶ࠢࠍฃߌߡ޿ࠆ‫ࠢ࠶ࠚ࠴ޕ‬ᣇ
ᴺߪ‫ޔ‬ฦࡊࡠࡃࠗ࠳ߩࡁ࠙ࡂ࠙ߢ޽ࠅ‫ߊߴࠆߥޔ‬ᄙߊߩ⹏ଔࠍฃߌࠆߎߣߢ⹏ଔ♖ᐲ
߇਄߇ࠆߣ⠨߃ߡ޿ࠆ‫ޔߚ߹ޕ‬ዋᢙߢߪ޽ࠆ߇߅ቴ᭽߆ࠄ⁛⥄ߦ⹏ଔࠍߒߚ޿ߣ޿߁
ⷐᦸ߽޽ࠅ‫ޔ‬ታ㓙ߦᐞߟ߆ߩ࠹ࠬ࠻ࠍታᣉߒߡ޿ࠆ߇‫ߊో߽ࠬ࡯ࠤߩߤޔ‬໧㗴ߥ޿ߣ
޿߁⚿ᨐߢ޽ߞߚ‫ޕ‬
࡮ ߹ߚ‫⚻ޔ‬ᷣ↥ᬺ⋭ߢណ↪ߐࠇߚࠛࠦࡐࠗࡦ࠻ߩࠪࠬ࠹ࡓߪ‫߽߁૶ߦࠬࠖࡈࠝࠢ࠶ࡃޔ‬
ߩߢ‫ޔ‬ೋ߼ߡࡄࡉ࡝࠶ࠢࠨࠗ࠻਄ߦࡠࠫ࠶ࠢࠍ⚵ࠎߢ޿ࠆ߇‫ޔ‬⣀ᒙᕈߦ㑐ߒߡߪోߊ
໧㗴ߥ޿‫ޕ‬
2.3 ࠗࡦ࠲࡯ࡀ࠶࠻࠮ࠠࡘ࡝࠹ࠖ
࡮ ࠗࡦ࠲࡯ࡀ࠶࠻ߩ࠮ࠠࡘ࡝࠹ࠖߦ㑐ߒߡߪ‫ ߢ⁁⃻ޔ‬128 Bit ߩ SSL ߩᥧภൻ߇⎕ࠄࠇ
ࠆߎߣߪ⠨߃ߦߊߊ‫ޔ‬චಽߥ࠮ࠠࡘ࡝࠹ࠖ߇⏕଻ߐࠇߡ޿ࠆߣ⠨߃ߡ޿ࠆ‫ޔ߫߃଀ޕ‬
VPN ࠍណ↪ߔࠇ߫ࡊࡠࡃࠗ࠳ߣߒߡߪ࠮ࠠࡘ࡝࠹ࠖࠍᜂ଻ߒ߿ߔߊ‫߅ޔ‬ቴ᭽ߩ቟ᔃᗵ
߽ᓧࠄࠇࠆ߇‫ߪߢࠬ࡯ࠜࡈࠬ࡞࡯࠮ޔ‬ᢓ߃ߡ೑ଢᕈࠍ㊀ⷞߒߡࠗࡦ࠲࡯ࡀ࠶࠻߆ࠄ⋥
ធࠕࠢ࠮ࠬߢ߈ࠆᒻߦߒߡ߅ࠅ‫৻ޔ‬ᣇߢ⚫੺ߒߚࠃ߁ߥᒝ࿕ߥ࠮ࠠࡘ࡝࠹ࠖኻ╷ࠍᢝ
ߊߎߣߢ቟ోᕈࠍᜂ଻ߔࠆߣ޿߁ᆫ൓ࠍߣߞߡ޿ࠆ‫ޕ‬
࡮ ૉߒ‫ޔ‬ᣣᧄߩ߅ቴ᭽ߦኻߒߡߪ NTT ࠦࡒࡘ࠾ࠤ࡯࡚ࠪࡦ࠭ߣㅪ៤ߒߡ VPN ࠨ࡯ࡆࠬ
ii - 2
ࠍឭଏߒߡ޿ࠆ‫ߩޘ᦬ޕ‬ᢱ㊄ߣߒߡߪ਄߇ࠆߎߣߦߪߥࠅ‫ߦ࡞ࡌ࡟ࠖ࠹࡝ࡘࠠ࠮ޔ‬㆑
޿ߪߥ޿߇‫ޔ‬ᔃℂ⊛ߥ቟ᔃᗵߣ⚻༡ጀࠍ⺑ᓧߒ߿ߔ޿ߣ޿߁ℂ↱ߢㆬᛯߐࠇࠆ߅ቴ᭽
߇ᄙ޿‫ޕ‬
2.4 ౝㇱṳᵨኻ╷
࡮ ࠺࡯࠲ߪߔߴߡ࠺࡯࠲࠮ࡦ࠲࡯ߦᩰ⚊ߒߡ޿ࠆ߇‫߅ޔ‬ቴ᭽ߩ࠺࡯࠲ߪ߅ቴ᭽ߩᚲ᦭ߣ
ߥࠆߚ߼‫ޔ‬Salesforce ஥ߢߪ৻ಾ⸅ࠆߎߣ߇಴᧪ߥ޿઀⚵ߺߣߥߞߡ޿ࠆ‫ޕ‬Salesforce
஥߇ࠕࠢ࠮ࠬߢ߈ࠆߩߪ࠺࡯࠲ࡌ࡯ࠬߛߌߢ‫ߩߘޔ‬ᮭ㒢ࠍᜬߟߩ߽☨࿖ᧄ␠ߩዋᢙߩ
ੱ㑆ߩߺߢ޽ࠆ‫⥄࠲࡯࠺ޕ‬૕ߦߪࠕࠢ࠮ࠬߢ߈ߥ޿਄‫ߩ࠻ࡦ࠽࠹࠴࡞ࡑޔ‬ᒻᑼࠍߣߞ
ߡ߅ࠅ‫ߪߢߌߛߚ⷗߹߹ߩߘࠍࠬ࡯ࡌ࠲࡯࠺ޔ‬ᖱႎߩ೑↪ଔ୯ߪߥ޿‫ࠬ࡯ࡌ࠲࡯࠺ޕ‬
▤ℂ⠪ߩᠲ૞ߦ㑐ߒߡߪ‫⋧ޔ‬੕ᬌ⸽૕೙ߣ޿߁ᒻߢߔߴߡ߇ࡕ࠾࠲࡝ࡦࠣߐࠇߡ߅ࠅ‫ޔ‬
⊒ⴕߐࠇࠆࠦࡑࡦ࠼‫ߦ࠻ࡊ࡝ࠢࠬޔ‬㑐ߒߡߪߔߴߡ੐೨ᛚ⹺߇ᔅⷐߣߥߞߡ޿ࠆ‫⊒ޕ‬
ⴕߒߚࠦࡑࡦ࠼ߦ㑐ߒߡߪ‫ޔ‬೎ߩ▤ℂ⠪ࠍ⟎޿ߚ㓸ਛൻߐࠇߚࡠࠣ▤ℂࠪࠬ࠹ࡓߦ࡝
ࠕ࡞࠲ࠗࡓߦࠦࡇ࡯ߐࠇࠆߚ߼‫ޔ‬ᡷߑࠎߪਇน⢻ߣߥߞߡ޿ࠆ‫ࡓ࠹ࠬࠪޔߚ߹ޕ‬ㆇ↪
ㇱ㐷ߪߔߴߡᱜⷙ␠ຬߩߺߢ޽ࠅ‫ޔ‬ᒰὼߔߴߡߩ␠ຬߦኻߒߡ߆ߥࠅ෩ߒ޿ࡃ࠶ࠢࠣ
࡜࠙ࡦ࠼࠴ࠚ࠶ࠢࠍⴕߞߡ޿ࠆ‫ޕ‬
2.5 㓸ਛൻߐࠇߚ࠮ࠠࡘ࡝࠹ࠖࠦࡦ࠻ࡠ࡯࡞
࡮ 㓸ਛൻߩ࡝ࠬࠢߦߟ޿ߡ߽߅ቴ᭽߆ࠄᜰ៰ࠍฃߌࠆߎߣߪᄙ޿‫ߦ߆⏕ޕ‬ᣣᧄߩࡑ࡞࠴
࠹࠽ࡦ࠻ߩ࠺࡯࠲߇ࡂ࠶ࠠࡦࠣߐࠇߚ႐ว‫߅ߩઁޔ‬ቴ᭽ߩ࠺࡯࠲߽ṳᵨߒߡߒ߹߁ߩ
ߪ੐ታߛ߇‫ߩߎޔ‬႐วߩ࡝ࠬࠢߪ Salesforce ⥄૕ߩᦨᄢߩ࡝ࠬࠢߢ޽ࠅ‫ߘߎࠄ߆ߛޔ‬
ߎࠇ߹ߢ⚫੺ߒߚࠃ߁ߦ‫ޔ‬ఝ⑲ߥੱ㑆ߦ㜞޿ࠨ࡜࡝࡯ࠍᛄߞߡ▤ℂࠍᔀᐩߒߡ޿ࠆ‫ޕ‬
࡮ ࡑ࡞࠴࠹࠽ࡦ࠻ߢߩ㓸ਛൻߩⷙᮨߦߟ޿ߡ߽‫ᤨ⃻ޔ‬ὐߢ Salesforce ⒟ߩⷙᮨࠍᜬߟ੐
ᬺ⠪ߪઁߦߥ޿‫▤ޕ‬ℂߔࠆࠨ࡯ࡃ㘃ߩ㊂߿࡟ࡌ࡞߽Ⴧ߃ߡߊࠆߣ‫▤ޔ‬ℂ⠪ߩ㕖Ᏹߦ㜞
ᐲߥ࡟ࡌ࡞߇᳞߼ࠄࠇࠆߩ߇ᒰὼߢ޽ࠅ‫ߦࠇߘޔ‬วࠊߖߡᣣ‫ੱޘ‬ຬ߽Ⴧᒝߒߡ޿ࠆ‫ޕ‬
2.6 ೑↪࡙࡯ࠩߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖ
࡮ ೑↪࡙࡯ࠩߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖߦ㑐ߒߡߪ‫ޔ‬Salesforce ߩࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠨ࡯ࡆ
ࠬߣߒߡ‫ࠬ࠮ࠢࠕ࠲࡯࠺ޔ‬ᮭ㒢‫ࠩ࡯࡙ޔ‬ᮭ㒢ߩ⹦⚦ߥ⸳ቯߥߤ‫ޔ‬ડᬺߩⷐᦸߦᔕߓߚ
᭽‫↪ࠍࡦ࡚ࠪࡊࠝߥޘ‬ᗧߒߡ޿ࠆ‫ޕ‬
࡮ ߹ߚ․ᓽ⊛ߥࠨ࡯ࡆࠬߣߒߡ‫ ࡦࠗࠣࡠޔ‬IP ࠕ࠼࡟ࠬߩ೙㒢߽ⴕߞߡ޿ࠆ‫ޔ߫߃଀ޕ‬
ࡠࠣࠗࡦߢ߈ࠆ IP ࠕ࠼࡟ࠬࠍ␠ౝߩࠣࡠ࡯ࡃ࡞ࠕ࠼࡟ࠬߦ㒢ቯߔࠆߎߣߢ‫ޔ‬ᄖㇱ߆
ࠄߪࡠࠣࠗࡦߢ߈ߥ޿ࠪࠬ࠹ࡓࠍታ⃻ߔࠆߎߣ߇಴᧪ࠆ‫ޔߚ߹ޕ‬VPN ߩ࡝ࡕ࡯࠻ࠕࠢ
࠮ࠬࠗࡦࡈ࡜ࠍᜬߟડᬺߦߟ޿ߡߪ‫߹߹ߩߘࠍ࡜ࡈࡦࠗߩߘޔ‬೑↪ߢ߈ࠆߚ߼‫␠ޔ‬ౝ
ߣห╬ߩ࠮ࠠࡘ࡝࠹ࠖࠍᜂ଻ߔࠆߎߣ߇಴᧪ࠆ‫ޕ‬
࡮ ৻ᣇ‫ޔ‬IP ࠕ࠼࡟ࠬߩ೙㒢ࠍⴕࠊߕߦ‫ޔ‬ID ߣࡄࠬࡢ࡯࠼߇⋑߹ࠇߚ႐วߦ߽‫ޔ‬ା㗬ߢ
߈ࠆ IP ࠕ࠼࡟ࠬࠍ੍߼⊓㍳ߒߡ߅ߌ߫‫ࠇߘޔ‬એᄖߩ IP ࠕ࠼࡟ࠬߩ႐วߪೋ࿁ߩࡠࠣ
ࠗࡦߦ㓙ߒ‫߇ࡊ࠶࠹ࠬߩ⹺⏕ੱᧄߢ࡞࡯ࡔޔ‬ᔅⷐߣߥࠅ‫ޔ‬એᓟߪㆊ෰ߦࡠࠣࠗࡦߒߚ
IP ࠕ࠼࡟ࠬ෸߮ PC ߢ޽ࠇ߫ࡔ࡯࡞⏕⹺ᛮ߈ߢࠕࠢ࠮ࠬߢ߈ࠆࠃ߁ߦߥߞߡ޿ࠆ‫ޕ‬
ii - 3
3
଻ోᕈߦ㑐ߔࠆขࠅ⚵ߺ
࡮ ࠺࡯࠲࠮ࡦ࠲࡯ߢߪ disk to disk ߩࠦࡇ࡯ࠍⴕ߁ࠪࠬ࠹ࡓࠍᜬߞߡ߅ࠅ‫࠲ࡦ࠮࠲࡯࠺ޔ‬
࡯㑆ߢߪ࡝ࠕ࡞࠲ࠗࡓߩ࡟ࡊ࡝ࠤ࡯࡚ࠪࡦࠍⴕߞߡ޿ࠆ‫ࡦ࠮ࡉࠗࠞ࡯ࠕࠆ޽ߦࡏ࡜ޕ‬
࠲࡯ߢߪ 24 ᤨ㑆Ფߦ࠹࡯ࡊࡃ࠶ࠢࠕ࠶ࡊ߽ⴕߞߡ޿ࠆߚ߼‫࠲ࡦ࠮࠲࡯࠺߇࠲࡯࠺ޔ‬
࡯ߩᄖߦ಴ࠆߎߣߪ৻ಾή޿‫߅ߚ߹ޕ‬ቴ᭽⥄૕ߩࡃ࠶ࠢࠕ࠶ࡊࠝࡊ࡚ࠪࡦ߽ࠨ࡯ࡆࠬ
ߣߒߡ↪ᗧߒߡ޿ࠆ‫ޕ‬
4
น↪ᕈߦ㑐ߔࠆขࠅ⚵ߺ
࡮ ࡀ࠶࠻ࡢ࡯ࠢߦ㑐ߒߡߪ‫┙⸳ޔ‬ᒰೋߪ☨࿖♽ߩࠠࡖ࡝ࠕߩߺߛߞߚ߇‫ ߎߎޔ‬2㨪3 ᐕ
ߪ☨࿖ߦਸ਼ࠅ౉ࠇߡ޿ࠆᣣᧄߩࠠࡖ࡝ࠕ 4 ␠ߩ߁ߜ 3 ␠ߣ࠻࡜ࡦࠫ࠶࠻෸߮ࡇࠕ࡝ࡦ
ࠣߣ޿߁ᒻߢᄾ⚂ߒߡ߅ࠅ‫ޔߪࠩ࡯࡙ࠆ޿ߡߞ૶ࠍࠕ࡝ࡖࠠߩࠇߙࠇߘޔ‬න৻ߩࡀ࠶
࠻ࡢ࡯ࠢߢធ⛯ߢ߈ࠆߚ߼‫ޔ‬ISP 㑆ߩធ⛯ㇱಽߢߩ࠻࡜ࡉ࡞ߪᄢ᏷ߦᷫࠅ‫࡯ࠜࡈࡄޔ‬
ࡑࡦ߽ࠬะ਄ߒߚ‫ޕ‬
࡮ 㓸ਛൻߐࠇߡ޿ࠆߎߣߢࡄࡈࠜ࡯ࡑࡦࠬ߇⪭ߜࠆߎߣࠍ ᔨߔࠆ߅ቴ᭽߽޿ࠆ߇‫ޔ‬
ᣣ‫ޘ‬Ⴧടߔࠆ࠻࡜ࡦ࡚ࠩࠢࠪࡦ㧔ᣣ‫ ⚂ޘ‬2 ంઙ㧕ߦኻߒߡ‫ޔ‬ᐔဋߩࠨ࡯ࡃߩࡍ࡯ࠫಣ
ℂᤨ㑆ߪᷫࠅ⛯ߌߡ޿ࠆ‫߇ࡖ࠴ࠢ࠹ࠠ࡯ࠕޔߪࠇߎޕ‬᳓ᐔ࡮ု⋥ߩࠬࠤ࡯࡜ࡆ࡝࠹ࠖ
ࠍᜬߜ‫ޔ‬ᣣ‫ࡓ࠹ࠬࠪߡߒࠍࠬࡦ࠽࠹ࡦࡔޘ‬᜛ᒛࠍⴕߞߡ޿ࠆߎߣߦࠃࠆ‫ޕ‬
࡮ ߹ߚ‫‛ޔ‬ℂ࠮ࠠࡘ࡝࠹ࠖߩㇱಽߢ⚫੺ߒߚࠃ߁ߦ‫ߦ࡯࠲ࡦ࠮࠲࡯࠺ޔ‬㑐ߒߡߪࡢ࡯࡞
࠼ࠢ࡜ࠬߩ࠮ࠠࡘ࡝࠹ࠖ߇⏕଻ߐࠇߡ޿ࠆ‫ޕ‬
5
⋙ᩏᕈߦ㑐ߔࠆขࠅ⚵ߺ
࡮ ࠪࠬ࠹ࡓߦߟ޿ߡߪ‫̌ࠆ߈ߢࠬ࠮ࠢࠕ߽ߢ⺕ޔ‬trust.salesforce.com̍ߣ޿߁ࠨࠗ࠻ߦࠪ
ࠬ࠹ࡓⒿ௛⁁ᴫࠍ౏㐿ߒߡ߅ࠅ‫ޔ‬ฦࠛ࡝ࠕߩࠗࡦࠬ࠲ࡦࠬᲤߦࠪࠬ࠹ࡓ⁁ᴫ‫ޔ‬ಣℂ࠻
࡜ࡦ࡚ࠩࠢࠪࡦᢙ‫ޔ‬ᐔဋ࡟ࠬࡐࡦࠬࠍ⴫␜ߒߡ޿ࠆ‫ޕ‬
࡮ ߹ߚᣣᧄ⁛⥄ߩขࠅ⚵ߺߣߒߡ
⽷ࡑ࡞࠴ࡔ࠺ࠖࠕᝄ⥝࠮ࡦ࠲࡯ߩ‫ޟ‬ASP࡮SaaS ቟
ో࡮ା㗬ᕈߦଥࠊࠆᖱႎ㐿␜⹺ቯ೙ᐲ‫⹺ࠆߌ߅ߦޠ‬ቯߩ╙ 1 ภࠍขᓧߒߡ޿ࠆ‫ߩߎޕ‬
⹺ቯขᓧߦ㓙ߒߡߪክᩏኻ⽎㗄⋡ߦኻߒߡ࿁╵ߔࠆߛߌߢߪߥߊ‫ޔ‬ታ㓙ߩࠛࡆ࠺ࡦࠬ
ᖱႎ߽ឭ಴ߒߚ਄ߢክᩏࠍฃߌߡ޿ࠆߚ߼‫ޔ‬ା㗬ᕈߪ㜞޿ߣ⸒߃ࠆ‫ޕ‬
࡮ ߅ቴ᭽߆ࠄߩቯᦼ⊛ߥᆔ⸤వ⋙ᩏߣߒߡߪ‫ޔ‬SA70 Type II ߦၮߠߊ⋙ᩏࠍฃߌߡ޿ࠆ‫ޕ‬
୘ੱᖱႎ଻⼔ߩ႐ว‫ߩࠣࡦ࡝ࠕࡅ߿࠻࡯ࠤࡦࠕޔ‬ᒻᑼߢ⏕⹺ࠍⴕ߁ߎߣ߇ᄙ޿߇‫ࡌޔ‬
ࡦ࠳஥ߩ࿁╵ߩା㗬ᕈߪᜂ଻ߢ߈ߥ޿‫৻ޕ‬ᣇߢ‫߅ޔ‬ቴ᭽ߩᄾ⚂ߒߚ⋙ᩏੱ߇੐ᬺ⠪ߩ
࠺࡯࠲࠮ࡦ࠲࡯ߔߴߡࠍ⋙ᩏߔࠆߩ߽⃻ታ⊛ߢߪߥ޿‫ߩߘޕ‬ਛ㑆ߣߒߡ SA70 Type II
ߦၮߠߊ⋙ᩏ߇ㆡߒߡ޿ࠆߣ⠨߃ߡ޿ࠆ‫ޕ‬Salesforce ߢߪ⁛┙♽ߩ⋙ᩏᴺੱࠃࠅ‫ࠨޔ‬
࡯ࡆࠬឭଏߦ㑐ߔࠆౝㇱ⛔೙෸߮࠮ࠠࡘ࡝࠹ࠖߦ㑐ߒߡ⛮⛯⊛ߥ⋙ᩏࠍฃߌߡ޿ࠆ‫ޕ‬
ߎߩ⋙ᩏ࡟ࡐ࡯࠻ࠍ߅ቴ᭽ߦឭଏߒ‫߅ࠍࠇߘޔ‬ቴ᭽⥄り߇⏕⹺ߔࠆߎߣߢ‫ޔ‬㑆ធ⊛ߦ
⋙ᩏࠍታ⃻ߒߡ޿ࠆ‫ޕ‬SA70 Type II ߪ 1 ᐕߩ⋙ᩏᦼ㑆ߢ⾌↪߽߆߆ࠆ߽ߩߛ߇‫ޔ‬
Salesforce ߢߪ 2 ߟߩ⋙ᩏࡊࡠࠫࠚࠢ࠻ࠍ 6 ࡩ᦬Ფߦ࿁ߒߡ޿ࠆߩߢ‫ޔ‬6 ࡩ᦬Ფߦ⋙ᩏ
ii - 4
࡟ࡐ࡯࠻ࠍ಴ߔߎߣ߇಴᧪ࠆ‫߅ޔߚ߹ޕ‬ቴ᭽߆ࠄ᳞߼ࠄࠇࠆ࠴ࠚ࠶ࠢࠪ࡯࠻‫ࠤࡦࠕޔ‬
࡯࠻‫⸰ޔ‬໧⺞ᩏߥߤ߽㓐ᤨฃߌߡ޿ࠆ‫ޕ‬
࡮ ߎ߁ߒߚታ❣ࠍ␜ߔߎߣߢ‫ޔ‬ᄙߊߩ߅ቴ᭽ߩା㗬ࠍฃߌߡ߅ࠅ‫ޔ‬ᄢડᬺ߿࠮ࠠࡘ࡝࠹
ࠖࡆࠫࡀࠬࠍⴕ߁ડᬺ‫☨ߪߦࠄߐޔ‬࿖᡽ᐭᯏ㑐╬‫ߦࠖ࠹࡝ࡘࠠ࠮ޔ‬෩ߒ޿⚵❱߆ࠄ߽
ណ↪ߐࠇߡ޿ࠆ‫ޕ‬
࡮ ߅ቴ᭽߇ߎࠇࠄߣห╬ߩ࠮ࠠࡘ࡝࠹ࠖࠍ⏕଻ߒࠃ߁ߣߔࠆߣ㕖Ᏹߦࠦࠬ࠻߇߆߆ࠆ‫ޕ‬
ࠢ࡜࠙࠼/SaaS ߛ߆ࠄߎߘⷙᮨߩ⚻ᷣࠍ೑↪ߒߡߎߩࠃ߁ߥ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ࠍታ
⃻ߔࠆߎߣ߇಴᧪ࠆߣ⠨߃ߡ޿ࠆ‫ޕ‬
એ਄
ii - 5
⻠Ṷ㍳㧔⚻ᷣ↥ᬺ⋭㧕
ᣣᤨ
2009 ᐕ 8 ᦬ 26 ᣣ㧔᳓㧕15:00 – 16:00
႐ᚲ
⽷ᣣᧄᢎ⢒ળ㙚 9 㓏 902 ળ⼏ቶ
⻠Ṷ࠲ࠗ࠻࡞
‫ߦࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޟ‬㑐ߔࠆ࠮ࠠࡘ࡝࠹ࠖ㑐ㅪ᡽╷ߩേะ‫ޠ‬
⻠Ṷ⠪
⚻ᷣ↥ᬺ⋭໡ോᖱႎ᡽╷ዪᖱႎ࠮ࠠࡘ࡝࠹ࠖ᡽╷ቶ
⺖㐳⵬૒ ᷡ᳓ ෹᥍ ᳁
⻠Ṷ᭎ⷐ
ၮ␆⊛ߥ⍮⼂ߣߒߡ‫ࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޔ‬ᛛⴚ෸߮‫ࠄࠇߘޔ‬ᛛⴚߦၮߠ޿ߚ
ࠢ࡜࠙࠼ࠨ࡯ࡆࠬߦ߅޿ߡ⃻࿷㗼࿷ൻߒߡ޿ࠆᛛⴚ㕙‫ޔ‬೙ᐲ㕙‫ޔ‬ㆇ↪㕙ߦ߅ߌࠆ࠮ࠠࡘ࡝
࠹ࠖ਄ߩ ᔨ੐㗄ߦߟ޿ߡߏ⺑᣿޿ߚߛ߈‫⸃ߩ߳ࠄࠇߘޔ‬᳿╷ߣߒߡ⚻ᷣ↥ᬺ⋭߇ផㅴߔ
ࠆࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߦ㑐ߔࠆ࠮ࠠࡘ࡝࠹ࠖ㑐ㅪ᡽╷ߦ㑐ߒߡߏ⚫੺޿ߚߛ޿
ߚ‫ޕ‬
⻠Ṷߩⷐὐ
1
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߦߟ޿ߡ
࡮ ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣߪࡂ࡯࠼࠙ࠚࠕߩ᛽⽎ൻ࡮઒ᗐൻߣࠨ࡯ࡆࠬឭଏߩ 2
ߟߩ࡟ࠗࡗߦࠃߞߡ᭴ᚑߐࠇߡ߅ࠅ‫ߺ⚵ࠍࠄࠇߎޔ‬วࠊߖࠆߎߣߦࠃߞߡ‫ޔ‬ᨵエߥ᭴
ᚑࠍታ⃻ߢ߈ࠆߎߣ߇ᄢ߈ߥ․ᓽߢ޽ࠆ‫ޕ‬
࡮ ࠢ࡜࠙࠼ࠨ࡯ࡆࠬߩ․ᓽߣߒߡ᛽⽎ᕈߣᒢജᕈ߇޽ࠆ‫ߩ࠼࠙࡜ࠢߪࠩ࡯࡙ޕ‬ਛりߪ⷗
߃ߥ޿߇‫࠼࠙࡜ࠢޔ‬ਛߦሽ࿷ߒߡ޿ࠆᯏེࠍᔅⷐߦᔕߓߡ᛽⽎ൻߐࠇߚ⸘▚ᯏ࡝࠰࡯
ࠬߣߒߡឭଏߐࠇࠆ‫ ߚ߹ޕ‬Amazon ߿ Google ߩࠢ࡜࠙࠼ࠨ࡯ࡆࠬߦઍ⴫ߐࠇࠆࠃ߁
ߦ‫࠼࠙࡜ࠢޔ‬ౝߩ࠼ࡔࠗࡦ㑆ߢ࡝࠰࡯ࠬࠍⲢㅢߢ߈ࠆߚ߼‫ޔ‬㜞޿ᒢജᕈࠍᜬߟ‫ߦ․ޕ‬
Amazon ߢߪ Amazon ⥄૕ߢᄙᢙߩ⸘▚ᯏࠍᜬߞߡ޿ࠆ߇‫ࠍᤨࠢ࡯ࡇߪࠄࠇߎޔ‬ᗐቯ
ߒߚ߽ߩߢ޽ࠆߚ߼‫ޔ‬ㅢᏱⓨ޿ߡ޿ࠆㇱಽࠍ࡙࡯ࠩߦኻߒߡឭଏߔࠆߎߣ߇಴᧪ࠆ‫ޕ‬
ߎࠇ߹ߢ߽ࠝࡦ࠺ࡑࡦ࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ‫ࠣࡦࠖ࠹࡯ࡘࡇࡦࠦࠖ࠹࡝ࠖ࠹࡯࡙ޔ‬
╬ߩ⠨߃߽޽ߞߚ߇‫ߪߢࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢޔ‬ᔅⷐߥߣ߈ߦᔅⷐߥ⸘▚ᯏ
࡝࠰࡯ࠬࠍᓥ㊂⺖㊄ߢ೑↪ߢ߈ࠆߚ߼‫ߣࠬ࡯࠰࡝␠⥄ޔ‬਄ᚻߊ⚵ߺวࠊߖࠆߎߣߢ‫ޔ‬
࡝࠰࡯ࠬߩᦨㆡൻ߇಴᧪ࠆ‫ޕ‬
࡮ ࠢ࡜࠙࠼ߩᒻᘒߦߪ HaaS/IaaS/PaaS/SaaS ߣ޿߁ಽ㘃߇ߐࠇߡ޿ࠆ‫ޕ‬HaaS ߢߪ࡙࡯ࠩߦ
ኻߒߡ઒ᗐ⊛ߥ⸘▚ᯏ߇ឭଏߐࠇ‫⥄ࠩ࡯࡙ޔ‬り߇ OS ߿ࠕࡊ࡝ࠤ࡯࡚ࠪࡦߩዉ౉ࠍⴕ߁
ߚ߼‫ޔ‬ᣢሽߩࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠍߘߩ߹߹േ૞ߢ߈ࠆ೑ὐ߇޽ࠆ‫ޕ‬IaaS ߢߪ‫ޔ‬઒ᗐࠗ
ࡦࠬ࠲ࡦࠬ߹ߢឭଏߐࠇ‫⥄ߪࠩ࡯࡙ޔ‬ಽߩࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠍዉ౉ߒߡ೑↪ߔࠆ‫ޕ‬
Google App Engine ߿ Salesforce.com ╬ߦઍ⴫ߐࠇࠆ PaaS ߢߪ࡙࡯ࠩߦࡊࡠࠣ࡜ࡓታⴕ
ⅣႺ߹ߢ߇ឭଏߐࠇߡ߅ࠅ‫ࠩ࡯࡙ޔ‬஥ߢࠕࡊ࡝ࠤ࡯࡚ࠪࡦࠍ▤ℂߢ߈ࠆߚ߼‫ࡑ࠲ࠬࠞޔ‬
ࠗ࠭ߦ߽ะ޿ߡ޿ࠆ‫ޕ‬ᣣᧄߩ႐ว‫ޔ‬ฃ⸤㐿⊒ߢ⥄␠ߦวࠊߖߡ㐿⊒ߒߡ߈ߚࠪࠬ࠹ࡓ߇
ii - 6
ᄙߊ޽ࠅ‫ࠍࡓ࠹ࠬࠪߚߒ߁ߎޔ‬ᵴ↪ߔࠆߚ߼ߦ߽ PaaS ߪ᦭ലߣ⠨߃ࠄࠇࠆ‫ޕ‬SaaS ߪࠢ
࡜࠙࠼਄ߢേ૞ߔࠆࠕࡊ࡝ࠤ࡯࡚ࠪࡦߦ Web ࡉ࡜࠙ࠩࠍ࡙࡯ࠩࠗࡦ࠲ࡈࠚ࡯ࠬߣߒߡ
ࠕࠢ࠮ࠬߔࠆᒻᑼߢ޽ࠆ‫ࠍࡦ࡚ࠪ࡯ࠤ࡝ࡊࠕޕ‬ᜬߞߡ޿ߥ޿࡙࡯ࠩߦߣߞߡߪ‫࠻ࠬࠦޔ‬
߽቟ଔߢ޽ࠅ೑ὐ߽޽ࠆ߇‫ޔ‬ㅒߦᣢߦ࠰ࡈ࠻࠙ࠚࠕ⾗↥ࠍᜬߞߡ޿ࠆડᬺߦߣߞߡߩࡔ
࡝࠶࠻ߪዋߥ޿ߣ⸒߃ࠆ‫⚻ޕ‬ᷣ↥ᬺ⋭ߢ߽ਛዊડᬺะߌߩ J-SaaS ߩࠨ࡯ࡆࠬࠍ㐿ᆎߒ
ߡ޿ࠆ߇‫ޔ‬ታ㓙ߦߪ੍ᗐߒߚ߶ߤߦߪ࡙࡯ࠩᢙ߇Ⴧ߃ߡ޿ߥ޿ߣ⡞޿ߡ޿ࠆ‫ޕ‬
2
ࠢ࡜࠙࠼ߦኻߔࠆ໧㗴ᗧ⼂
2.1 ࿖ౝ IT ડᬺߩ࿖㓙┹੎ജ⛽ᜬ࡮ᒝൻ
࡮ Google ߿ Amazon ߥߤߩᶏᄖડᬺ߇వⴕߒߡ߅ࠅ‫ޔ‬࿖ౝ IT ડᬺ‫ߦ․ޔ‬ᄢᚻࡌࡦ࠳ߩ
ࠢ࡜࠙࠼㐿⊒࡮ዷ㐿ࠍଦㅴߔࠆᔅⷐ߇޽ࠆ‫ޕ‬
࡮ ✚ോ⋭ߢߪ㔰߇㑐ࠢ࡜࠙࠼‫⥄ޔ‬ᴦ૕ࠢ࡜࠙࠼ߥߤߩขࠅ⚵ߺ߇ㅴ߼ࠄࠇߡ޿ࠆ‫⥄ޕ‬ᴦ
૕ࠢ࡜࠙࠼ߦ㑐ߒߡߪో࿖߆ࠄⶄᢙߩ⥄ᴦ૕ߢߘࠇߙࠇ 5 ం౞ⷙᮨߩታ㛎߇ⴕࠊࠇߡ
߅ࠅ‫⥄ޔ‬ᴦ૕ߩᖱႎಣℂࠪࠬ࠹ࡓࠍࠢ࡜࠙࠼ߢዷ㐿ߔࠆߎߣࠍ⋡ᜰߒߡ޿ࠆ‫߹ࠇߎޕ‬
ߢߦ߽౒ห೑↪ ASP ߩขࠅ⚵ߺ߽޽ߞߚ߇‫ޔ‬ᬺോߩᮡḰൻ߇ㅴࠎߢ޿ߥ޿⥄ᴦ૕ߢ
ߪ೑↪߇㔍ߒ߆ߞߚ‫੹ޕ‬࿁ߪ‫ޔ‬ㄭ㓞ߩ⥄ᴦ૕㑆ߢߩ౒ห೑↪ߣ޿߁ᒻߥߩߢ‫ోޔ‬૕ߣ
ߒߡߪᖱႎࠪࠬ࠹ࡓߩല₸ൻ߇น⢻ߛߣ⠨߃ߡ޿ࠆ‫ޕ‬
2.2 ࿖ౝડᬺߩ IT ೑ᵴ↪ផㅴ
࡮ ฃ⸤㐿⊒ਛᔃߩ IT ࠪࠬ࠹ࡓⅣႺߢߪ‫ޔ‬SaaS ߣߒߡߩࠢ࡜࠙࠼೑↪ߪㅴ߹ߥ޿ߚ߼‫ޔ‬
ᚒ߇࿖ߩ․ᱶߥ IT ೑↪੐ᖱߦኻᔕߒߚࠢ࡜࠙࠼᭴▽ࠍផㅴߔࠆᔅⷐ߇޽ࠆߣ⠨߃ߡ
޿ࠆ‫ޕ‬ᄢᚻ੐ᬺ⠪߳ߩࡅࠕ࡝ࡦࠣߢ߽ห᭽ߩᗧ⷗߇ᓧࠄࠇߡ߅ࠅ‫⁁⃻ޔ‬ฃ⸤㐿⊒ߩࠪ
ࠬ࠹ࡓࠍᜬߟડᬺߢ߽ࠢ࡜࠙࠼ࠍ೑↪ߒߡ޿ߊߚ߼ߦ‫ޔ‬ᣢሽߩࡂ࠙ࠫࡦࠣ߿ࡎࠬ࠹ࠖ
ࡦࠣⅣႺࠍࠢ࡜࠙࠼ၮ⋚ߦ೑↪ߔࠆߎߣߢ቟ଔߦࠢ࡜࠙࠼ࠍታ⃻ߔࠆߚ߼ߩࡕ࠺࡞
ࠍ⠨߃ߥߌࠇ߫ߥࠄߥ޿‫ޕ‬
࡮ ࠺࡯࠲ࠍ౒᦭ࠪࠬ࠹ࡓߦ㗍⸤ߔࠆߎߣߦኻߔࠆਇ቟߇㜞޿ߎߣ߆ࠄ቟ోᕈࠍᜂ଻ߔ
ࠆᛛⴚ㐿⊒ࠍᡰេߔࠆᔅⷐ߇޽ࠅ‫ߦࠇߎޔ‬㑐ߔࠆ⎇ⓥ㐿⊒ߪᓟߢ⺑᣿ߔࠆ H21 ᐕᐲߩ
੐ᬺߩਛߢㅴ߼ߡ޿ࠆ‫ޕ‬
3
ࠢ࡜࠙࠼ߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖ਄ߩ ᔨ
3.1 ᛛⴚ㕙
࡮ ઒ᗐൻᛛⴚߦ㑐ߒߡߪࠢ࡜࠙࠼ⅣႺߢ↪޿ࠄࠇߡ޿ࠆ઒ᗐൻᛛⴚ⥄૕ߦ߽⣀ᒙᕈ߇
⊒⷗ߐࠇߡ߅ࠅ‫ᧂߚ߹ޔ‬⍮ߩ⣀ᒙᕈ߇ሽ࿷ߔࠆน⢻ᕈุ߽ቯߢ߈ߥ޿‫ޕ‬
࡮ ࠢ࡜࠙࠼ߪ৻⒳ߩ౒᦭ࠪࠬ࠹ࡓߢ޽ࠆߎߣ߆ࠄ‫ߩ࠲࡯࠺ޔ‬ᯏኒᕈ⏕଻ߩߚ߼ߦᥧภಣℂ
ࠍᣉߔߴ߈ߛ߇‫࠼࠙࡜ࠢޔ‬੐ᬺ⠪߇ᥧภ㎛ࠍ଻᦭▤ℂߒߡߪౝㇱ‽ⴕኻ╷ߦߥࠄߥ޿‫ޕ‬
࡮ ⶄᢙߩࠢ࡜࠙࠼੐ᬺ⠪ࠍ೑↪ߒ‫࠼࠙࡜ࠢޔ‬Ფߦ⹺⸽߇ᔅⷐߥ႐ว‫ޔ‬ᖱႎṳᵨ߿ᣢሽߩ
࡝ࠬࠢ‫▤࠻ࡦ࠙ࠞࠕޔ‬ℂߩࠦࠬ࠻ߪჇᄢߔࠆ߇‫ޔ‬1 ߟߩࠢ࡜࠙࠼ߦ߅ߌࠆᖱႎṳᵨ߇
ઁߩࠢ࡜࠙࠼ߦᓇ㗀ߔࠆߎߣߪߥ޿‫৻ޕ‬ᣇ‫ޔ‬OpenID ╬ࠢ࡜࠙࠼㑆ߢ⹺⸽ㅪ៤ࠍⴕߞ
ii - 7
ߚ႐ว‫ߩࠩ࡯࡙ޔ‬೑ଢᕈߪะ਄ߔࠆ߇‫⊓ࠩ࡯࡙ޔ‬㍳ߒߚࠢ࡜࠙࠼ߢᖱႎṳᵨ߇⿠ߎࠆ
ߣ‫ߦ࠼࠙࡜ࠢߩઁޔ‬ᖡᓇ㗀ࠍਈ߃ࠆน⢻ᕈ߇޽ࠆ‫ޕ‬ᐞߟ߆ߩࠢ࡜࠙࠼੐ᬺ⠪㑆ߢߪㅪ
៤߇ⴕࠊࠇߡ޿ࠆ଀߽޽ࠆ߇‫⹺⸽⹺ߦࠄߐޔ‬นߦ․ൻߒߚ㜞࠮ࠠࡘࠕߥ ID ࡊࡠࡃࠗ
࠳ߩᔅⷐᕈ߽⠨߃ࠄࠇ‫ޔ‬ታ㓙ߦߪ Liberty Alliance ߢ߽ห᭽ߩᬌ⸛߇ⴕࠊࠇߡ޿ࠆߣ⡞
޿ߡ޿ࠆ‫ޕ‬
3.2 ೙ᐲ㕙
࡮ ࠦࡦࡊ࡜ࠗࠕࡦࠬߦ㑐ߒߡ‫ޔ‬૗߆੐ઙ߇޽ߞߚ㓙ߦࠨ࡯ࡆࠬ੐ᬺ⠪߇࠺࡯࠲㐿␜ࠍᴺ
⊛ߦ᳞߼ࠄࠇߚ႐ว‫ࠄ߆ࠩ࡯࡙ޔ‬ᜎุࠍ᳞߼ࠆߎߣߪ಴᧪ࠆ߆ߣ޿߁ὐߦߟ޿ߡ‫⃻ޔ‬
ᤨὐߢߪ੐଀߇ߥ޿߇੹ᓟᬌ⸛߇ᔅⷐ޽ࠆߣ⠨߃ߡ޿ࠆ‫ޕ‬
࡮ ࠺࡯࠲߇࿖Ⴚࠍ⿧߃ߡᵹࠇࠆ႐ว‫ߩߤޔ‬࿖ߩ೙⚂ࠍฃߌࠆߩ߆ߦߟ޿ߡߪ㕖Ᏹߦᄢ߈
ߥ⺖㗴ߢ޽ࠆ‫ߪߢ⁁⃻ޕ‬ᄢᚻࠢ࡜࠙࠼੐ᬺ⠪ߩ࠺࡯࠲࠮ࡦ࠲࡯ߪฦ࿖ߦᢔࠄ߫ߞߡ߅
ࠅ‫․ࠍ߆ࠆ޽ߦߎߤ߇࠲࡯࠺ߩ␠⥄ޔ‬ቯߔࠆߎߣߪ㔍ߒ޿‫ޕ‬᰷Ꮊߦ㑐ߒߡߪ‫ޔ‬EU ၞ
ᄖߦߪ಴ߐߥ޿‫ޔ‬಴ߔߩߢ޽ࠇ߫⸵น߇ᔅⷐߣ޿߁ⷙ೙߇ⴕࠊࠇߡ޿ࠆ‫ޕ‬
࡮ ࠢ࡜࠙࠼ߩࠃ߁ߥ IT ࠕ࠙࠻࠰࡯ࠪࡦ߽ࠣౝㇱ⛔೙ߩኻ⽎ߣߥߞߡ߅ࠅ‫ޔ‬SAS 70 Type
II ႎ๔ᦠߥߤߩឭ␜ࠍࠢ࡜࠙࠼੐ᬺ⠪ߦ᳞߼ࠆᔅⷐ߇޽ࠆ‫ޕ‬ㅢᏱߎߩ⒳ߩႎ๔ᦠߪࠢ
࡜࠙࠼ᣉ⸳ో૕ߦኻߒߡ૞ᚑߔࠆ߽ߩߢ޽ࠆ߇‫ޔ‬ᄖㇱߩࠨ࡯ࡆࠬ੐ᬺ⠪ࠍ⥄␠ߩౝㇱ
⛔೙ߩ▸⇵ߦ฽߼ࠆ߆ߤ߁߆ߪડᬺߦࠃߞߡ⇣ߥࠅ‫߽ߘ߽ߘޔ‬㕖਄႐ડᬺ╬‫ޔ‬ౝㇱ⛔
೙ႎ๔ᦠឭ಴⟵ോߩߥ޿ડᬺ߽ᄙ޿ߎߣ߆ࠄ‫ޔ‬ౝㇱ⛔೙ኻᔕߩ⾌↪⽶ᜂߦߟ޿ߡߩ⠨
߃ᣇߦߟ޿ߡၮḰ߇ᔅⷐߢ޽ࠆ‫ޕ‬
࡮ ⋙ᩏߦߟ޿ߡߪ‫․ޔ‬ቯߩ࡙࡯ࠩߩ૶↪㧔੍ቯ㧕▸࿐ࠍ․ቯߔࠆᔅⷐ߇޽ࠆ߇‫ࠪࠠ࡟ࡈޔ‬
ࡆ࡝࠹ࠖ߇޽ࠆࠢ࡜࠙࠼ߢߪ‫․ߩߘޔ‬ቯߪ㔍ߒ޿‫⋙ߚ߹ޕ‬ᩏߩਛߢ᳞߼ࠄࠇࠆࠪࠬ࠹ࡓ
ߩ⹦⚦ߩ㐿␜ߦߟ޿ߡߪ‫ޔ‬ᐢᄢߥ࠺࡯࠲࠮ࡦ࠲࡯ࠍ᦭ߔࠆࠢ࡜࠙࠼੐ᬺ⠪╬ߩ႐วߪ⃻
ታ⊛ߢߪߥ޿‫ᧄޕ‬ᐕᐲߩታ⸽ታ㛎ߢߪ‫࠼࠙࡜ࠢޔ‬੐ᬺ⠪߇ᄖㇱ⋙ᩏੱߣᄾ⚂ߒߡᄖㇱ⋙
ᩏࠍฃߌ‫ߦࠩ࡯࡙ޔ‬ኻߒߡߪߘߩႎ๔ᦠߩ᭎ⷐࠍ␜ߔߣ޿߁ࡕ࠺࡞ߦߟ޿ߡᬌ⸽ߒߡ޿
ࠆ‫ޕ‬ૉߒ‫⋙ߩߎޔ‬ᩏੱߪ࡙࡯ࠩ߇ᄾ⚂ߒߚ⋙ᩏੱߢߪߥ޿ߚ߼‫ߢ߹ߎߤޔ‬ା㗬ᕈ߇޽ࠆ
ߩ߆ߪᬌ⸛߇ᔅⷐߢ޽ࠆ‫߇࡞࠺ࡕߚߞ޿߁ߤ߽ߦઁޕ‬⠨߃ࠄࠇࠆ߆ߦߟ޿ߡ‫ᧄޔ‬ᐕᐲߩ
੐ᬺߩਛߢᣣᧄ࠮ࠠࡘ࡝࠹ࠖ⋙ᩏදળ㧔JASA㧕ߣ߽⋧⺣ߩ਄ද⼏ߒߡ޿ߊ‫ޕ‬
3.3 ㆇ↪㕙
࡮ ࠢ࡜࠙࠼੐ᬺ⠪ߩࠨ࡯ࡆࠬ⚳ੌ߿ୟ↥ߦ㓙ߒߡ‫ޔ‬ᄾ⚂᧦㗄ߢࠨ࡯ࡆࠬ஗ᱛߦߟ޿ߡߩ
੐೨੍๔ࠍቯ߼ߚߣߒߡ߽‫ߩߘޔ‬ᄾ⚂਄ߩ⟵ോ߇ᔅߕ቞ࠄࠇࠆߣߪ㒢ࠄߥ޿‫ޕ‬
࡮ Ⓙ௛ߒߡ޿ࠆࠪࠬ࠹ࡓ‫ⶄ߽߆ߒޔ‬ᢙ⚵❱ߩᄢ㊂ߩ࡙࡯ࠩ߇ࠝࡦ࡜ࠗࡦߩ⁁ᘒߢ⣀ᒙᕈ
ኻ╷ߩࡄ࠶࠴ㆡ↪ߥߤ߇಴᧪ࠆ߆ߦߟ޿ߡߪ‫ⶄޔ‬ᢙߩ࡙࡯ࠩ߇޿ࠆ႐ว‫ޔ‬୘೎ߦ⸵น
ࠍߣࠆߎߣߪߢ߈ߥ޿ߚ߼‫ޔ‬੐ᬺ⠪஥ߢ৻ᣇ⊛ߦࠨ࡯ࡆࠬࠍᱛ߼ࠆน⢻ᕈ߽޽ࠅ‫ޔ‬
SLA ߢ߽଻㓚ߢ߈ߥ޿ㇱಽ߇޽ࠆߣ⠨߃ࠄࠇࠆ‫ߩ࠼࠙࡜ࠢޕ‬႐ว‫߽ߡߒ߁ߤޔ‬୘‫ߩޘ‬
࡙࡯ࠩ߳ߩኻᔕ߇಴᧪ߥ޿ߣ޿߁㕙߇޽ࠆߚ߼‫੹ޔ‬ᓟࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼߿ࡄࡉ
࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߣࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼ߩࡂࠗࡉ࡝࠶࠻࡮ࠢ࡜࠙࠼╬‫࠼࠙࡜ࠢޔ‬
ߩᄙ᭽ൻ߇ㅴ߻ߣ⠨߃ߡ޿ࠆ‫ޕ‬
ii - 8
4
ࠢ࡜࠙࠼࠮ࠠࡘ࡝࠹ࠖߦ㑐ߔࠆ᡽╷
࡮ ࠢ࡜࠙࠼࠮ࠠࡘ࡝࠹ࠖߦ㑐ߔࠆ᡽╷ߣߒߡߪ‫ޔ‬H21 ᐕᐲߩ⵬ᱜ੐ᬺߣߒߡ‫࠙࡜ࠢޟ‬
࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ࠮ࠠࡘ࡝࠹ࠖᛛⴚ⎇ⓥ㐿⊒‫ࠍޠ‬ታᣉߔࠆ‫ౕޕ‬૕⊛ߦߪએਅߩ
4 ߟߩᬌ⸛ࠍⴕ߁‫ޕ‬
‫࠼࠙࡜ࠢޣ‬ⅣႺߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖᬌ⸛ળ㐿௅‫ޤ‬
࡮ 3 ߦ߅޿ߡ⚫੺ߒߚᛛⴚ⊛⺖㗴‫ޔ‬೙ᐲ⊛⺖㗴‫ޔ‬ㆇ↪⊛⺖㗴ߦߟ޿ߡ߹ߣ߼ࠆ‫ޕ‬
‫࠼࠙࡜ࠢޣ‬ⅣႺߦㆡߒߚᰴ਎ઍ࠮ࠠࡘࠕࡊ࡜࠶࠻ࡈࠜ࡯ࡓߩᬌ⸛‫ޤ‬
࡮ ⃻⁁‫ ࡊ࠶࠻ࠢࠬ࠺ޔ‬OS ߿ࠨ࡯ࡃ╬‫ޔ‬ᄢㇱಽߩࡊ࡜࠶࠻ࡈࠜ࡯ࡓ߇ᶏᄖߩડᬺߦኦභ
ߐࠇߡ޿ࠆ⁁ᴫߦ޽ࠆ߇‫ࠍ࠻ࡈࠪࡓࠗ࠳࡜ࡄߩ߳࠼࠙࡜ࠢޔ‬ᯏߦ‫੹ޔ‬ᓟߩ IT ⅣႺߩ
޽ࠆߴ߈ᆫࠍ⼏⺰ߒ߹ߣ߼ࠆ‫ޕ‬
‫࠼࠙࡜ࠢޣ‬ⅣႺᵴ↪ߦะߌߚડᬺౝᣢሽࠪࠬ࠹ࡓߣߩㅪ៤ታ⸽ታ㛎‫ޤ‬
࡮ ⹺⸽⹺นߦ㑐ߔࠆታ⸽ታ㛎ࠍⴕ߁੍ቯߢ޽ࠅ‫␠ࠍ࠻ࡦ࠙ࠞࠕߩࠬࡆ࡯ࠨ࠼࠙࡜ࠢޔ‬ౝ
ߩࠕࠞ࠙ࡦ࠻▤ℂࠪࠬ࠹ࡓߣㅪ៤ߐߖࠆߎߣߢ‫◲ޔ‬න‫ޔ‬቟ଔߢ߆ߟ‫࠼࠙࡜ࠢޔ‬੐ᬺ⠪
ߦࠕࠞ࠙ࡦ࠻ᖱႎࠍ㗍ߌߥ޿ߢࠢ࡜࠙࠼ࠍ೑↪ߔࠆߚ߼ߩᛛᴺߦߟ޿ߡ⎇ⓥ㐿⊒ࠍ
ⴕ߁‫ޕ‬
‫࠼࠙࡜ࠢޣ‬ⅣႺߦ߅ߌࠆലᨐ⊛ߥ࠮ࠠࡘ࡝࠹ࠖ⋙ᩏᛛᴺߩᬌ⸛‫ޤ‬
࡮ 3.3 ߢ߽⚫੺ߒߚᄖㇱ⋙ᩏߦߟ޿ߡ‫ޔ‬Ԙࠢ࡜࠙࠼੐ᬺ⠪߇‫ޔ‬ᄖㇱ⋙ᩏࠍታᣉ‫⚿ޔ‬ᨐࠍ
㐿␜ߔࠆࡕ࠺࡞‫ޔ‬ԙࠢ࡜࠙࠼࡙࡯ࠩ߇೑↪▸࿐ߦ㑐ߔࠆᄖㇱ⋙ᩏࠍታᣉߔࠆࡕ࠺࡞ߩ
2 ߟߩࡕ࠺࡞ߩᬌ⸛ࠍ⠨߃ߡ޿ࠆ߇‫ޔ‬ታ㓙ߦߪࡄࡉ࡝࠶ࠢ࡮ࠢ࡜࠙࠼ߦ߅޿ߡ೑↪▸
࿐․ቯߔࠆߩߪ㔍ߒ޿ߚ߼‫ޔ‬ԙߪࡊ࡜ࠗࡌ࡯࠻࡮ࠢ࡜࠙࠼߿ߘࠇߦḰߕࠆⅣႺߢߩㆡ
↪ߦߥࠆߛࠈ߁‫ޕ‬
࡮ H22 ᐕᐲߢߪᵞ޿಴ߐࠇߚ⺖㗴߳ߩኻᔕ‫ޔ‬ᔅⷐߥ⎇ⓥ㐿⊒ࠍⴕ߁੍ቯߢ޽ࠆ‫ࡘࠠ࠮ޕ‬
ࠕࡊ࡜࠶࠻ࡈࠜ࡯ࡓߦ㑐ߒߡߪ 3㨪4 ᐕߩᦼ㑆߇ᔅⷐߛߣ⠨߃ߡ߅ࠅ‫ߪߦ⊛⚳ᦨޔ‬ታ
㓙ߦࡊ࡜࠶࠻ࡈࠜ࡯ࡓࠍ㐿⊒ߔࠆߣߎࠈ߹ߢࠍ⋡ᜰߒߚ޿ߣ⠨߃ߡ޿ࠆ‫ޕ‬
5
ࠕ࠙࠻ࠞࡓ࡮ࠕ࠙࠻ࡊ࠶࠻ߩࠗࡔ࡯ࠫ
࡮ ࿖ౝࠨ࡯ࡆࠬ੐ᬺ⠪ߩࠢ࡜࠙࠼ኻᔕߦߟ޿ߡ‫ޔ‬Google‫ޔ‬Amazon‫ޔ‬Salesforce.com ߣ޿
ߞߚࠣࡠ࡯ࡃ࡞ዷ㐿ࠍㅴ߼ࠆࠨ࡯ࡆࠬ੐ᬺ⠪ߦኻ᛫ߢ߈ࠆᛛⴚജ‫⚻ޔ‬㛎ߩ⫾Ⓧࠍᓟ᛼
ߒߒ‫ޔࠅߥߣ࡯࠳࡯࡝࡞ࡃ࡯ࡠࠣߩࠣࡦࠖ࠹࡯ࡘࡇࡦࠦ࡮࠼࠙࡜ࠢߪߦࠄߐޔ‬㘈ቴࠍ
࿖ᄖߦ᳞߼ߡ޿ߊߎߣ߇಴᧪ࠆࠃ߁ߦ⛮⛯⊛ߦផㅴߒߡ޿ߊ‫ޕ‬
࡮ ࿖ౝ࡙࡯ࠩ⚵❱ߩࠢ࡜࠙࠼ኻᔕଦㅴߣߒߡ‫ ߩࠩ࡯࡙❱⚵ޔ‬ᔨߢ޽ࠆ࠺࡯࠲଻⼔ࠍ⏕
ታߦឭଏߔࠆᛛⴚ⊛ߥ଻⸽‫ࠬࡆ࡯ࠨޔ‬੐ᬺ⠪ߩ࠮ࠠࡘ࡝࠹ࠖኻ╷ࠍ╙ਃ⠪⋙ᩏߦࠃࠅ
⏕⹺‫ޔ‬ᣢሽ IT ࠪࠬ࠹ࡓߣࠢ࡜࠙࠼ⅣႺߩ⛔วࠪ࠽࡝ࠝ૞ᚑ╬ࠍ⠨߃ߡ޿ࠆ‫ޕ‬
એ਄
ii - 9
⻠Ṷ㍳㧔ᧅᏻᏒ 5CC5 ࡆࠫࡀࠬ⎇ⓥળ㧕
ᣣᤨ
2009 ᐕ 10 ᦬ 1 ᣣ
ᧁ13㧦30㧙16㧦30
႐ᚲ
ᧅᏻᏒࠛ࡟ࠢ࠻ࡠ࠾ࠢࠬ࠮ࡦ࠲࡯
⻠Ṷ࠲ࠗ࠻࡞
‫ᧅޟ‬ᏻᏒ SaaS ࡆࠫࡀࠬ⎇ⓥળߩᵴേߩߏ⚫੺‫ޠ‬
‫ޟ‬ળຬડᬺ᭽ߦࠃࠆࡆࠫࡀࠬขࠅ⚵ߺౝኈߩߏ⚫੺‫ޠ‬
࡮ੱ᧚㐿⊒ᩣᑼળ␠
࡮ᩣᑼળ␠ߟ߁ߌࠎࠕ࠼ࡃࡦࠬࠪࠬ࠹ࡓ࠭
⻠Ṷ⠪
⽷࿅ᴺੱߐߞ߸ࠈ↥ᬺᝄ⥝⽷࿅ ᖱႎ↥ᬺᝄ⥝ㇱᖱႎ↥ᬺᝄ⥝ㇱ㐳
᧻↰ ␭⥋ ᳁
⽷࿅ᴺੱߐߞ߸ࠈ↥ᬺᝄ⥝⽷࿅ ਥછ⎇ⓥຬ ጊਅ ᐘୃ ᳁
ੱ᧚㐿⊒ᩣᑼળ␠ ઍ⴫ข✦ᓎ␠㐳 દ⮮ ⋥᮸ ᳁
ᩣᑼળ␠ߟ߁ߌࠎࠕ࠼ࡃࡦࠬࠪࠬ࠹ࡓ࠭
ࠛࡦ࠲࡯ࡊ࡜ࠗ࠭࠰࡝ࡘ࡯࡚ࠪࡦ੐ᬺㇱ ᜂᒰㇱ㐳 ਛፉ ᒄᐘ ᳁
⻠Ṷ᭎ⷐ
ᧅᏻᏒ SaaS ࡆࠫࡀࠬ⎇ⓥળߩᵴേߦߟ޿ߡߏ⚫੺޿ߚߛ߈‫ޔ‬SaaS ዷ㐿੐଀╬ߩ⺑᣿ࠍ޿ߚ
ߛ޿ߚ‫⎇ޔߚ߹ޕ‬ⓥળߦዻߔࠆੱ᧚㐿⊒ᩣᑼળ␠‫ޔ‬ᩣᑼળ␠ߟ߁ߌࠎࠕ࠼ࡃࡦࠬࠪࠬ࠹ࡓ
࠭ߩ 2 ␠߆ࠄ‫ࠬࡀࠫࡆޔ‬ขࠅ⚵ߺߩ⃻⁁ߣ࠮ࠠࡘ࡝࠹ࠖኻ╷ߩ⠨߃ᣇ‫੹ޔ࠭࡯࠾ࠩ࡯࡙ޔ‬
ᓟߩࠢ࡜࠙࠼/SaaS ߩ᥉෸੍᷹╬ߦߟ޿ߡߏ⻠Ṷ޿ߚߛ߈‫ޔ‬ᆔຬળᆔຬߣߩᗧ⷗੤឵ࠍⴕߞ
ߚ‫ޕ‬
⻠Ṷߩⷐὐ
1
ᧅᏻᏒ SaaS ࡆࠫࡀࠬ⎇ⓥળߩᵴേߩߏ⚫੺
<< ⻠Ṷ >>
࡮ ⎇ⓥળߦߪ 60 ␠⒟ᐲ߇ෳട‫࡯࠽࠻࡯ࡄޕ‬ડᬺߣߒߡ‫ޔ࠻ࡈ࠰ࡠࠢࠗࡑޔ‬ን჻ㅢ‫ޔ‬NTTPC
ࠦࡒࡘ࠾ࠤ࡯࡚ࠪࡦ࠭‫ޔ‬ᣣᧄ㔚᳇╬ߦදജ޿ߚߛ޿ߡ޿ࠆ‫ޕ‬
࡮ ਥⷐߥᵴേߪ‫࡯࠽࠻࡯ࡄޔ‬ડᬺߩ࠮ࡒ࠽࡯‫ࠬࡀࠫࡆޔ‬ᵴേ㧔࠲ࠬࠢࡈࠜ࡯ࠬ㧕࡮ੱ᧚
⢒ᚑ‫⎇ߩઁޔ‬ⓥળ߿ࠗࡌࡦ࠻߳ߩෳട‫ࡦ࡚ࠪ࠶࠮࠻ࡦࡔࡊ࠶ࡠࡌ࠺ࠬࡀࠫࡆޔ‬㧔BDS㧕
╬‫ޕ‬
࡮ ࠮ࡒ࠽࡯ߪࡄ࡯࠻࠽࡯ડᬺએᄖߦ߽දജ‫ޕ‬ASP࡮SaaS ࠗࡦ࠳ࠬ࠻࡝࡮ࠦࡦ࠰࡯ࠪࠕࡓ
㧔ASPIC㧕ߩදജࠍᓧߡ౒ห࠮ࡒ࠽࡯╬ࠍታᣉߒߡ޿ࠆ‫⎇ޕ‬ⓥળෳടડᬺߩᐞߟ߆ߪ
ో࿖ SaaS ࡌࡦ࠳ㅪวળߦ߽ෳട‫ޕ‬
࡮ ࡆࠫࡀࠬ࠺ࡌࡠ࠶ࡊࡔࡦ࠻࠮࠶࡚ࠪࡦ㧔BDS㧕ߪ‫ ߇࠻ࡈ࠰ࡠࠢࠗࡑޔ‬2 ࡩ᦬⒟ᐲߢ⎇
ୃࠍⴕ޿‫ޔ‬ታ㓙ߦࡆࠫࡀࠬዷ㐿ࠍ㐿ᆎ‫ޕ‬
࡮ ਥߥࡆࠫࡀࠬᵴേߪએਅߩㅢࠅ‫ޕ‬
¾
ක㒮/ࠢ࡝࠾࠶ࠢะߌ࡟࠮ࡊ࠻ࠝࡦ࡜ࠗࡦ⺧᳞ࠨ࡯ࡆࠬ㧦࡟࠮ࡊ࠻ࠝࡦ࡜ࠗࡦ⺧
ii - 10
᳞⟵ോൻ߳ߩኻᔕ‫⎇ޔ‬ⓥળ߆ࠄ 2 ฬ߇ෳട‫ޕ‬
¾
౏⊛ᯏ㑐ߩ↳⺧ᚻ⛯߈㧦SaaS ࠍዷ㐿ߔࠆ೨Ბ㓏ߣߒߡ‫ޔ‬SaaS ࡆࠫࡀࠬߩࠗࡦࠠ
ࡘࡌ࡯࡚ࠪࡦߣߒߡᵴ↪ࠍଦㅴ‫ޕ‬
¾
౏┙ቇᩞ㧔ዊ࡮ਛ࡮㜞㧕ะߌߩࠨ࡯ࡆࠬ㧔੐ോ‫ޔ‬ᢎോ㧕㧦ࡆࠫࡀࠬ࠺ࡌࡠ࠶ࡊࡔ
ࡦ࠻࠮࠶࡚ࠪࡦ߆ࠄࠨ࡯ࡆࠬ߳ዷ㐿‫ޕ‬
¾
ᄢቇᢎ⡯ຬ╬ߩ቟ุ⏕⹺ࠨ࡯ࡆࠬ
¾
৻⥸ᵹㅢะߌߩࠨ࡯ࡆࠬ
¾
ᑯ⼔჻ะߌߩࠨ࡯ࡆࠬ
࡮ 㔰߇㑐ࠢ࡜࠙࠼߇⍹⁚ߦᑪ⸳੍ቯ‫ޕ‬ㅪ៤ߒߡផㅴߒߡ޿߈ߚ޿‫ޕ‬
<< ⾰⇼ᔕ╵ >>
࡮ ࡟࠮ࡊ࠻ࠝࡦ࡜ࠗࡦ⟵ോൻ‫ߥ߁ࠃߩߤߪ▚੍ޔ‬ᒻߢߣߞߡ޿ࠆ߆‫
ޕ‬ศ↰
¾
⹦⚦ߪ߹ߛ᳿߹ߞߡ޿ߥ޿‫ޕ‬ផㅴ஥ߣᧄᬺ㊀ⷞᵷߣ 2 ㅢࠅ޿ࠆ‫ޕ‬ᴺᓞߢ᳿߹ߞ
ߡ߅ࠅ‫⁁߁޿ߣࠄ߆ࠇߎޔ߇޿ߥࠄߥ߫ࠇߌߥࠄ߿ࠇߕ޿ޔ‬ᴫ‫
ޕ‬ጊਅ᳁
¾
ኻᔕߢ߈ߥ޿㜞㦂ߩ㐿ᬺක߇ᑄᬺߒߥߌࠇ߫޿ߌߥ޿ߣ޿߁໧㗴߽ർᶏ㆏ߩᣂ
⡞ߦណࠅ਄ߍࠄࠇߚ‫↰᧻
ޕ‬᳁
¾
ᜎุ෻ᔕࠍ␜ߔක⠪߇޿ࠆߩ߽੐ታ‫
ޕ‬ጊਅ᳁
¾
ઍⴕࠨ࡯ࡆࠬࠍⴕ߁කᏧળ߽޿ࠆߣ⡞ߊ‫ࠬࡆ࡯ࠨޕ‬ዷ㐿ߩ઀⚵ߺߩਛߢᬌ⸛ߒ
ߡ߽ࠃ޿߆߽ߒࠇߥ޿‫
ޕ‬㆙⮮ᆔຬ㐳
࡮ ౏౒ࡐ࡯࠲࡞ߩࡊ࡜࠶࠻ࡈࠜ࡯ࡓߪ⥄೨߆‫
ޕ߆ߩߥ࠼࠙࡜ࠢ࡮ࠢ࠶࡝ࡉࡄޔ‬㆙⮮ᆔ
ຬ㐳
¾
⁛⥄ࡊ࡜࠶࠻ࡈࠜ࡯ࡓࠍ੍ቯߒߡ޿ࠆ‫
ޕ‬ਛፉ᳁
࡮ ⚻ᷣ↥ᬺ⋭ߩ⻠Ṷߢߪ SaaS ߩ᥉෸߇ㅴ߹ߥ޿‫ޔ‬ᣢሽ࠰ࡈ࠻࠙ࠚࠕࡌࡦ࠳߇ SaaS ࠍዷ
㐿ߒߚ߇ࠄߥ޿ߣ޿߁⃻⁁߇޽ࠆߣߩߎߣߛ߇‫ᧅޔ‬ᏻߩ⁁ᴫߪߤ߁߆‫
ޕ‬㆙⮮ᆔຬ㐳
¾
᭎ߨหߓߢߪߥ޿߆‫ᧅޕ‬ᏻߩ IT ડᬺߩ੐ᬺ᭴ㅧߩ໧㗴߽޽ࠆ߇‫ⷐޔ‬ઙቯ⟵ࠍฃ
ߌߡ‫ޔ‬ᄁࠅಾࠆߣ޿߁ᒻ߇ᄙ߆ߞߚ‫ᤨߩߎޕ‬ઍ‫ࠩ࡯࡙ޔ‬஥ߢ⸳஻ᛩ⾗߇ߢ߈ߥ
޿႐ว‫ޔ‬૞ࠆࠃࠅ೑↪ߦ࿁ࠄߑࠆࠍᓧߥ޿ߣ޿߁ᗧ⼂ࠍᜬߜᆎ߼ߡ޿ࠆડᬺ߽
޿ࠆ‫ࠍࡓ࠹ࠬࠪޕ‬૞ߞߡ߽ߔߋߦ߅㊄ߦߥࠄߥ޿ߣߎࠈ߽໧㗴‫ޕ‬૗ࠍ߈ߞ߆ߌ
ߦㅴࠎߢ޿ߊ߆‫ࠍࠬࡆ࡯ࠨޔ࠷ࡦ࠹ࡦࠦ࡯࡜ࠠߌߛࠇߤޕ‬ឭଏߢ߈ࠆ߆‫⎇ޕ‬ⓥ
ળߣߒߡ߈ߞ߆ߌ߇૞ࠇࠆߣℂᗐߛ߇‫ౕޔ‬૕⊛ߦ૗߆ߪ߹ߛ⼏⺰ߢ߈ߡ޿ߥ޿
ߣߎࠈ‫
ޕ‬ጊਅ᳁
¾
ᤨઍߩᵹࠇߪࠢ࡜࠙࠼/SaaS ߦⴕߊߩߪࠊ߆ࠆ߇‫ߞ⌀ޔ‬వߦⴕߊᚲߣੱ߇േ޿ߚ
ᣇ߇ᣧ޿ߣ޿߁ડᬺ߇ 2 ㅢࠅ‫ޔߦߜ߁ࠆ޿ߡߒ߁ߎ߁ߘޕ‬ᶏᄖડᬺߦᶐ㘩ߐࠇ
ߡߒ߹߁ߣ޿߁ߣ޿߁๟⍮߇ᔅⷐ‫ޕ‬
࡮ ࠢ࡜࠙࠼/SaaS ߪ࿾ℂ⊛ߦ߽ᧅᏻߩ IT ડᬺߦߣߞߡࡆࠫࡀࠬ࠴ࡖࡦࠬߣᝒ߃ࠄࠇߡ޿
ࠆ߆‫
ޕ‬ᳯㅪ
¾
ࠢ࡜࠙࠼/SaaS ߪ‫ᧅޔ‬ᏻߩ IT ડᬺߦߣߞߡࡆࠫࡀࠬ᜛ᄢߩ࠴ࡖࡦࠬߛߣᕁ߁߇‫ޔ‬
ii - 11
໡᧚ߦߥࠅߘ߁ߥߣߎࠈ߇޽ࠇ߫⚫੺ߔࠆߣ޿߁ᒻࠍⴕߞߡ޿ࠆ‫ޕ‬Ꮢߩ੐ᬺᚲ
╬߳ߩ߅ჿ߆ߌߪⴕߞߡ޿ࠆ‫ޕ‬ఢ߆ࠆ߆ఢ߆ࠄߥ޿߆‫ⷙޔ‬ᮨߩ໧㗴߽޽ࠅ‫ޔ‬᳃
᳃ߩㅪ៤߇㊀ⷐߢ޽ࠆߣ⹺⼂ߒߡ޿ࠆ‫᧲ޕ‬੩࿤ߩડᬺߣࡆࠫࡀࠬࡑ࠶࠴ࡦࠣ⊛
ߥߣߎࠈ‫ޔ‬໡᧚ࠍ⚵ߺวࠊߖߡ SaaS ߦ⷗ߖࠆ╬ߪߢ߈ࠆ‫ޔࡦ࡚ࠪ࡯ࠤ࠾ࡘࡒࠦޕ‬
߅ቴߐࠎࠍ⍮ࠆߎߣ߇ᔅⷐߥߩߢ‫ࠍ࠻࠶ࠤ࡯ࡑޔ‬ᄢ߈ߊߔࠆᚻᲑߣߒߡߪ޽ࠆ
߇‫ޔ‬ታ㓙ߦㅴ߼ࠆਛߢߪߤ߁ᄁࠆ߆‫߁ߤޔ‬༡ᬺߔࠆ߆߽㊀ⷐ‫߁޿߁ߘޕ‬႐ࠍឭ
ଏߔࠆߎߣ߇ᓎഀߢ޽ࠆߣ⠨߃ߡ޿ࠆ‫ޕ‬ឭଏߩᒻᘒ߇ߚ߹ߚ߹ SaaS ߛߞߚߣ޿
߁ᵹࠇ߇⥄ὼ‫
ޕ‬ጊਅ᳁
¾
⎇ⓥળડᬺߪ SaaS ࠍ߹ߛᬌ⸛ߒߡ޿ࠆડᬺߩᣇ߇ᄙ޿‫
ޕ‬ጊਅ᳁
࡮ ᑯ⼔჻ะߌߩࠨ࡯ࡆࠬߪߤߩࠃ߁ߥ߽ߩ߆‫
ޕ‬ศ↰
¾
߹ߛᬌ⸛ਛߣ޿߁Ბ㓏‫ޕ‬ㅪว૕߇޽ࠆߣߎࠈ߇ࠨ࡯ࡆࠬࠍዷ㐿ߒ߿ߔ޿‫ޕ‬ᢎ⢒
ᯏ㑐߽ห᭽‫ޕ‬ᐞ߫ߊ߆ߩേ߈ߪ޽ࠆ‫
ޕ‬ጊਅ᳁
࡮ ߎߩ⎇ⓥળߢߪ‫ࠬࡀࠫࡆޔ‬ዷ㐿ߩߒ߆ߌࠍ૞ࠆߩ߆‫
ޕ‬ᐔᧁ
¾
㗬ࠆߣߎࠈ߇಴ߡ߈ߡߒ߹߁ߩߢ‫ޕ޿ߥߪߢ⸶ࠆ߿ࠍߡߴߔޔ‬ડᬺ߇㓸߹ߞߡ
߿ࠆㇱಽࠍᄢ੐ߦߒߚ޿߇‫ߪߢߌߛࠇߘޔ‬േ߆ߥ޿ߩߢ‫߽ߌ߆ߒޔ‬૞ߞߡ޿ࠆ‫ޕ‬
ጊਅ᳁
࡮ ࡄ࡯࠻࠽࡯ડᬺߩ࠮ࡒ࠽࡯ߢ⸒ࠊࠇࠆࠃ߁ߥࠢ࡜࠙࠼/SaaS ߩࡆࠫࡀࠬ࠴ࡖࡦࠬߣ‫ޔ‬
ߎࠇ߆ࠄ SaaS ࠍዷ㐿ߒࠃ߁ߣߒߡ޿ࠆડᬺߩᗧ⼂ߦࠡࡖ࠶ࡊ߇޽ࠆࠃ߁ߦᗵߓࠆ‫ޕ‬
⃻ታᗵߣߒߡ‫ޔ‬ᚻᔕ߃ߪߤ߁߆‫
ޕ‬Ꮉญ
¾
୘ੱ⊛ߦߪ‫ޔ‬ᚻᔕ߃⊛ߦߪ߹ߛ߹ߛ‫ޕ‬SaaS ߦㄭ޿ᒻᘒߪᣢߦዷ㐿ߒߡ߅ࠅ‫ޔ‬૗
ࠄᣂߒ޿߽ߩߢߪߥ޿‫࠼࠙࡜ࠢޕ‬/SaaS ߣ޿߁⸒޿ᣇߢㅒߦࡂ࡯࠼࡞߇㜞ߊߥߞ
ߡ޿ࠆ㕙߽޽ࠆߩߢߪ‫ޕ‬ᑧ㐳ߢ߽޽ࠆ߇‫ޔ‬ᣂߒ޿߆ࠄ߿ࠆ‫߁޿ߣޔ‬ડᬺ߽޽ࠆ
߇‫ޔߦߣߎࠆ޿ߡߒߣ߁ࠈ߿ޔ‬ᄢ߈ߥ㆑޿ߪߥ޿ߩߢߪߥ޿߆‫ޕ‬ᚲ᦭ࠃࠅ೑↪
ߩᒻᘒߦ⒖ࠆਛߢ‫ޔ‬਄ᚻ޿⒖ⴕ߇ߢ߈ࠇ߫‫ޔ‬᥉෸ߒߡ޿ߊߩߢߪߥ޿߆‫
ޕ‬ጊਅ
᳁
¾
ᧄ⎇ⓥળߢߪ‫⿒ߡߒߣ࡯ࠩࠗࡃ࠼ࠕࠕ࠾ࠪޔ‬⠀᳁ߣ޿߁ IT ᬺ⇇ߦ㐳ᐕ៤ࠊߞߡ
޿ࠆᣇ߇޿ࠆ߇‫⿒ޔ‬⠀᳁ߪࠢ࡜࠙࠼ߦߣߡ߽ᾲߊߥߞߡ޿ࠆ‫ޕ‬ኾ㐷ߩᣇ߇ᖱᾲ
ࠍᜬߞߡ޿ࠆ‫߇࡯࠲ࡦ࠮࠲࡯࠺ޕ‬ᜬߡࠆࠃ߁ߥᯏ᭴‫߆ࠆ޽߇࡯࠲ࡦ࠮࠲࡯࠺ޕ‬
ࠄ‫࠼࠙࡜ࠢޔ‬/SaaS ൻ߇ㅴ߻‫ᧅޕ‬ᏻߣߒߡജࠍ౉ࠇߡ޿ߊߴ߈ߢߪߥ޿߆ߣᗵߓ
ࠆ‫↰᧻
ޕ‬᳁
࡮ ਛዊડᬺ߇਄ᚻߊᵴ↪ߢ߈ࠆ઀⚵ߺࠍ⠨߃ߡ޿ࠆ߆‫
ޕ‬ᐔᧁ
¾
઀⚵ߺߪ૞ࠇࠆߣᕁ߁߇‫ߣ޿ߚ޿૶ޔ‬ᕁ߁࠰ࡈ࠻࠙ࠚࠕ߇޽ࠆ߆ߤ߁߆߇㊀ⷐ
ߢߪߥ޿߆‫↰᧻
ޕ‬᳁
¾
߿ࠇࠆߣߎࠈߪᣢߦ߿ߞߡ޿ࠆߩߢߪߥ޿߆‫߇࡯࠲ࡦ࠮࠲࡯࠺ޕ‬ᓎ┙ߟߩߪ‫ޔ‬
ߤࠇߛߌߩ࠺࡯࠲߇᧪ࠆ߆ߤ߁߆‫ޕ‬㔰߇㑐ࠢ࡜࠙࠼ߥߤ߽േ߈߽޽ࠆ‫ޕ‬ർᶏ㆏
ߦ޽ࠆߎߣߢ‫ޔ‬႐ᚲ࡮ⅣႺߛߌߢߥߊ‫ߡ߼⛊ߦࠇߘޔ‬ᣂߒ޿ࡆࠫࡀࠬ߇᜛ᄢߢ
߈ࠆࠃ߁ߥ࿯ფ߇޽ࠆߩ߇ᧅᏻߣ޿߁ߎߣࠍ⠨߃ߡ޿߈ߚ޿‫ޕ‬ᣢሽߩࠨ࡯ࡆࠬ
ii - 12
ߛߌߢߪ⊒ዷߪߥ޿‫
ޕ‬ጊਅ᳁
2
ੱ᧚㐿⊒ᩣᑼળ␠᭽ߦࠃࠆࡆࠫࡀࠬขࠅ⚵ߺౝኈߩߏ⚫੺
<< ⻠Ṷ >>
࡮ SaaS ߦߟ޿ߡߪ‫ߩ࠲࠾ࡕޔ‬ᗧ⷗ࠍ⡞߈ߥ߇ࠄࠪࠬ࠹ࡓᡷୃࠍ฽߼ߡ޿ࠆߣߎࠈ‫ޕ‬
࡮ ᧅᏻߩ┙࿾ࠍ〯߹߃ࠆߣ‫߆ߥ߆ߥޔ‬਄ߦ਄߇ࠆߩ߇㔍ߒ޿‫ޕ‬
࡮ ᄢᚻડᬺߢߪ‫⊒ߥ⊛ࡦ࡚ࠪ࡯ࡘ࡝࠰␠⥄ޔ‬ᗐ߇޽ࠅ‫ޔ‬SaaS ߪ◲නߦߪㅴ߹ߥ޿ߛࠈ߁‫ޕ‬
ਛዊߪ␠ળ⊛⹺⍮߇ㅴ߹ߥ޿ߣ㔍ߒ޿‫ޕ‬
࡮ ವ㙚੐ᬺᚲߢ੺⼔੐ᬺࠍⴕߞߡ޿ࠆ‫⼔੺ޕ‬੐ᬺߢ೑⋉߇಴ߡ޿ߚߩߢ‫⊛࡯ࡖ࠴ࡦࡌޔ‬
ߦߢ߈ࠆߩߢߪߥ޿߆ߣᕁߞߚ‫ޕ‬SaaS ߇᥉෸ߒߡ߆ࠄߢߪㆃߊ‫ޔ‬ᄁࠇߥߊߡ߽⥄␠ߢ
૶߃ࠆߛࠈ߁ߣ޿߁ߎߣߢᆎ߼ߚ‫ޕ‬
࡮ ੺⼔੐ᬺߩ⺧᳞ࠪࠬ࠹ࡓࠍ⠨߃ߡ޿ࠆ‫ߣ޿ߚ߈޿ߡߞ߿ߢࡦࠗࡔޕ‬⠨߃ߡ޿ࠆ߇‫ࡑޔ‬
࡯ࠤ࠶࠻ߣߒߡߪਛዊ࡮㔖⚦ߥߩߢ‫ޔ‬SaaS ߢ૶߃ࠆߩߪਛዊ࡮㔖⚦ߢߪߥ޿߆ߣ⠨߃
ߡ޿ߚ‫⼔੺ޕ‬੐ᬺߪഭ௛㓸⚂⊛‫ޕ‬⡯ຬߩ ICT ߦ㑐ߔࠆ࠽࡟࠶߽ࠫ޽߹ࠅ㜞ߊߥ޿‫ޕ‬ವ
㙚ߦࠪࠬ࠹ࡓ▤ℂ⠪߽⟎޿ߡ޿ߥ޿‫ޕ‬
࡮ ੺⼔੐ᬺ⠪ߪᣧᦼ߆ࠄ㔚ሶ⺧᳞ࠍⷐ᳞ߐࠇߡ޿ߚ‫ޕ‬㔖⚦ߢ޽ࠈ߁ߣ‫ޔ‬ᄢᚻߢ޽ࠈ߁ߣ
৻᜝▤ℂ‫ޕ‬ᬺോ਄㕖Ᏹߦᄢᄌ‫ࡓ࠹ࠬࠪޕ޿ߥࠄߥ߫ࠇߌߥ߆⟎ࠍࡃ࡯ࠨ߽߆ߒޕ‬๟ࠅ
ߩੱ㑆ࠍ⟎ߊ⸶ߦ߽޿߆ߥ޿‫⼔੺ޕ‬੐ᬺߢ⚐☴ߦ೑⋉₸ࠍ਄ߍࠆ‫ޔ‬೑⋉ല₸ࠍ㜞߼ࠆ
ߚ߼ߦ‫ޔ‬SaaS ࠍ૶߃߫⥄␠ౝߢߪዋߥߊߣ߽਄ᚻߊ޿ߊߛࠈ߁ߣᕁߞߚ‫ޕ‬
࡮ ᖱႎ࠮ࠠࡘ࡝࠹ࠖኻ╷ߪ‫ޔ‬ವ㙚ߢߪ‫ ࠻ࡦࠕࠗ࡜ࠢޔ‬PC ࡟ࡌ࡞㧔Symantec㧕ߢ▤ℂ‫ޔ‬
ࠨ࡯ࡃߪ VPN ߢ▤ℂ‫⃻ޕ‬ታ໧㗴ߣߒߡ‫ߪ࠻ࡈ࠰ࠫ࡯ࠤ࠶ࡄޔ‬ೋᦼ⾌↪߇ߣߡ߽㜞޿‫ޕ‬
৻੐ᬺ⠪ߢ 100 ਁන૏‫ޕ‬ᐕ㑆ㆇ↪ࠦࠬ࠻߽ 30 ਁ‫ޕ‬࿕ቯ⾌↪߇਄߇ߞߡᄢ߈ߥᄁࠅ਄
ߍ߇ߥ޿੐ᬺ⠪ߪ㤥ሼォ឵ߢ߈ߥ޿‫ޕ‬PC ߦ⹦ߒ޿ੱ㑆ࠍౝㇱߦ⟎߆ߥߌࠇ߫ߥࠄߕ‫ޔ‬
ߥ߅ߐࠄ೑⋉߇਄߇ࠅߦߊ޿᭴ㅧߦߥߞߡ޿ࠆ‫ޕ‬
࡮ SaaS ࠍ૶߃߫‫ߦߕ߆⟎ࠍੱޔ‬ឭଏ஥ߢᡷༀߒߡ޿ߌ߫ࠃ޿߽ߩ߇ߢ߈ࠆߩߢߪߥ޿߆‫ޕ‬
ᄬᢌߒߡ߽⥄␠ߢ೑↪ߢ߈ࠇ߫ࠃ޿‫ޕ‬
࡮ ᢥᦠ▤ℂࠪࠬ࠹ࡓߣࠬ࠻࡟࡯ࠫᯏ⢻ࠍ⚵ߺวࠊߖߚ SaaS ࠕࡊ࡝ࠍឭଏߒߡ޿ࠆ‫ޕ‬㐿
⊒ߩߚ߼ߩၮ␆⾗ᢱࠍ૞ᚑߔࠆߚ߼ߦ‫⼔੺ޕ‬੐ᬺߩ೑⋉ߛߌߢ㐿⊒ߪ㔍ߒ߆ߞߚߩߢ‫ޔ‬
ർᶏ㆏߆ࠄߩ⵬ഥ㊄ࠍၮߦ㐿⊒ࠍⴕߞߚ‫ޕ‬
࡮ ৻⇟ߩࡀ࠶ࠢߪ࠺࡯࠲࠮ࡦ࠲࡯ߛߞߚ‫ߩ࠳ࡦࡌࡓ࡯ࠜࡈ࠻࠶࡜ࡊ߿࠻ࡦ࠲࡞ࠨࡦࠦޕ‬
ࡊ࡟࠯ࡦࠍฃߌߚ߇‫ޔ‬ೋᦼ⾌↪߇޽߹ࠅߦ߽㜞޿‫⹜ޕ‬㛎⊛ߦㆇ↪ߒࠃ߁ߣᕁߞߡ޿ߚ
ߩߦ‫ߩߘޔ‬࿕ቯ⾌↪ࠍߤ߁߿ߞߡขࠇ߫ࠃ޿ߩ߆ࠊ߆ࠄߕ‫ޔ‬૗߆ࠄ૗߹ߢ⥄ಽߢ߿ࠄ
ߥߌࠇ߫ߥࠄߥߊߥߞߚ‫⚿ޕ‬ዪ‫ߩߎߤޔ‬ᡰេ߽ฃߌߕߦ⥄␠ߛߌߢ߿ߞߚ‫ࡔࠫࡀࡑޕ‬
ࡦ࠻‫ޔ‬ᛛⴚ♽‫ࠍੱޔ‬㓸߼ߡᄢᄌߥᕁ޿ࠍߒߚ‫ޕ‬
࡮ ߽ߣ߽ߣ ISMS ࠍฃߌߡ޿ߚߩߢ‫ࠍࠬࡆ࡯ࠨޔ‬ឭଏߔࠆߩߦ޽ߚࠅ‫⚻ߩߘޔ‬㛎ࠍ〯߹
߃‫ⷙޔ‬ᩰⷐ᳞ࠍ⚵┙ߡߡ޿ߞߚ‫ޕ‬ISMS ࠍᜬߞߡ޿ߡ‫ߩ␠⥄ޔ‬ขࠅ⚵ߺߩࠬࠦ࡯ࡊߩ
ਛߢ࠺࡯࠲࠮ࡦ࠲࡯ࠍ૶߃ࠆⅣႺߢߥߌࠇ߫‫ޔ‬ታ⃻ߪ㔍ߒ߆ߞߚߛࠈ߁‫ޕ‬
ii - 13
<< ⾰⇼ᔕ╵ >>
࡮ 㐿⊒ᦼ㑆ߪߤߩ⒟ᐲ߆߆ߞߚ߆‫
ޕ‬ᳯㅪ
¾
⵬ഥ㊄ࠍฃߌࠆߣ߈ߦߪඨᐕߢ↳⺧ߒߡ޿ߚ߇‫ ࠅߜߞ߈ޔ‬1 ᐕ㑆߆߆ߞߚ‫ޕ‬ቢ
ోߦᯏ⢻߇ၒ߼ಾࠇߡ޿ߥ޿‫ޕ‬SaaS ߪᯏ⢻ࠍၒ߼ߡ޿ߌࠆߩߢ‫ޔ‬7 ഀᣇߢ߈ߡ
޿ࠆਛߢ૶ߞߡ޿ߚߛ߈‫ޔ‬ታⵝࠍㅴ߼ߡㆇ↪ߒߥ߇ࠄࡁ࠙ࡂ࠙ࠍ⫾Ⓧߒ‫ⴕ⹜ޔ‬
㍲⺋ߒߥ߇ࠄ߿ߞߡ޿ࠆ‫ࠄߥࠇߎޕ‬ᄁࠇࠆߣ޿߁ᤨὐߢ‫ޔ‬ᐢ๔⾌↪ࠍ߁ߞߡ޿
ߎ߁ߣᕁߞߡ޿ࠆ‫
ޕ‬દ⮮᳁
࡮ ࡂ࡯࠼࠙ࠚࠕߪ⥄೨߆‫
ޕ‬ᐔᧁ
¾
ࠨ࡯ࡃ⥄૕ߪ࡟ࡦ࠲࡞ߢ޽ࠆ‫ߪ࠙ࡂ࠙ࡁࠆߡ┙⚵ޕ‬ᜬߞߡ޿ࠆ߇‫࠮ࠕࠢࠬ࡝ޔ‬
ࠬࡔࡦ࠻ࠍߔࠆߣ‫ޔ‬᡿㓚࡮ਇౕว߇޽ߞߚ႐วߦ࿎ࠆߩߢ࡟ࡦ࠲࡞ߦߒߚ‫ޕ‬ၮ
ᧄ⊛ߦߘߩઁ߽࡟ࡦ࠲࡞‫ޕ‬
࡮ 㐿⊒ᤨߦ⧰ഭߒߚὐߪߤߎ߆‫
ޕ‬ᳯㅪ
¾
ࡑࡀࠫࡔࡦ࠻ߩὐ߇ᄢ߈޿‫ޕ‬㐿⊒⥄૕ߪ Web ࠕࡊ࡝ࠍ૞ߞߡ޿ߚળ␠ߥߩߢ‫ޔ‬
SaaS ߦዷ㐿ߔࠆߩߪߘࠇ߶ߤ࿎㔍ߢߪߥ߆ߞߚ‫ޔߒ߆ߒޕ‬㔚▚࠮ࡦ࠲࡯ߩ૶↪‫ޔ‬
ᄾ⚂ߩ໧㗴‫ޔ‬ᄁ਄ࡈࡠ࡯ࠍឬ߈߈ࠇߥ޿╬ߩ⺖㗴ߪ޽ߞߚ‫࡯ࡢࡄࡦࡑޔߚ߹ޕ‬
ߦ߽㒢ࠅ߇޽ࠅ‫ޔ‬㐿⊒ਛߩᄁࠅ਄ߍ߇ߥߊ‫ޔ‬㐿⊒૛ജ߽ᅓࠊࠇߡ޿ߊ‫࡯ࡇࠬޕ‬
࠼ߢߪߥߊ‫ޔ‬දജળ␠ߩജࠍ୫ࠅߕ‫␠⥄ޔ‬ౝߩࡑࡦࡄࡢ࡯ߢߤߎ߹ߢ߿ࠇࠆ߆‫ޕ‬
દ⮮᳁
࡮ ⹺⸽╬ߩ઀⚵ߺߪߤߩࠃ߁ߦߥߞߡ޿ࠆ߆‫
ޕ‬㆙⮮ᆔຬ㐳
¾
ID‫ࠍ࠼࡯ࡢࠬࡄޔ‬೑↪‫ߪࠩ࡯࡙ޕ‬჻ᬺߥߩߢ‫ߩࠖ࠹࡝ࡘࠠ࠮ޔ‬໧㗴ߪᄢ߈޿‫ޕ‬
╙ 2 ᒢߩ㐿⊒ߣߒߡߪ‫ޔ‬USB ࠻࡯ࠢࡦࠍ૶߁੍ቯ‫⃻ޕ‬࿷ߪࡢࡦ࠲ࠗࡓࡄࠬࡢ࡯
࠼ࠍ૶ߞߡ޿ࠆ‫ߦ࠲࠾ࡕޕ‬ኻߒߡ৻ㇱࠞ࡯࠼ࠍ૶ߞߡ޿ࠆ‫⹜ޕ‬㛎⊛ߦታᣉߒߡ
޿ࠆ‫ޕ‬ᄁࠇࠆ߽ߩࠍ㐿⊒ߒߥߌࠇ߫ߥࠄߕ‫ޔ‬ᯏኒᕈߣน↪ᕈߪࡃ࡜ࡦࠬߩ໧㗴
ߥߩߢ‫ߩࠄ߆ࠇߎߪ߆ࠆ߿ࠍߢ߹ߎߤޔ‬ᬌ⸛⺖㗴ߢ޽ࠆ‫
ޕ‬દ⮮᳁
࡮ ࠛࡦ࠼࡙࡯ࠩ߆ࠄߩ࠮ࠠࡘ࡝࠹ࠖߦ㑐ߔࠆⷐᦸߪ޽ࠆ߆‫
ޕ‬㆙⮮ᆔຬ㐳
¾
੹ߪೋᦼߥߩߢ‫ޔ‬ᠲ૞ᕈߩ⹤߇ᄙ޿‫⃻ޕ‬ታ⊛ߦ჻ᬺߢ޽ࠇ߫୘ੱᖱႎ߽ᛒ߁ߩ
ߢ‫߁޿ߣޔ߆ࠆࠇ౉ߦࡃ࡯ࠨ↪౒ޔ‬໧㗴߽޽ࠆߒ‫ޔࠄ߇ߥ޿ࠄ߽ߡߞ૶ޔ‬჻ᬺ
ߩ૶޿ᣇࠍតߞߡ޿ࠆߣ޿߁⁁ᴫ‫ޕ‬᳿߹ߞߚᤨὐߢ‫ᤨߩߘޔ‬ὐߢ࠮ࠠࡘ࡝࠹ࠖ
࡟ࡌ࡞ࠍ⠨߃ࠃ߁ߣᕁߞߡ޿ࠆ‫ޕ‬
࡮ ࠮ࠠࡘ࡝࠹ࠖߪ⥄೨ߢታᣉߔࠆߎߣࠍ⠨߃ߡ޿ࠆ߆‫
ޕ‬ᳯㅪ
¾
࠮ࠠࡘ࡝࠹ࠖߦ㑐ߒߡߪ‫ߚߒࠍ࠻ࡦࡔࠬ࠮ࠕࠢࠬ࡝ޔ‬਄ߢ⠨߃ߡ޿ࠆ‫ޕ‬ISMS ࠍ
␠㐳⥄ࠄታᚢߒߡ޿ࠆߩߢ‫ޔ‬ౝኈߪࠊ߆ߞߡ޿ߚ‫ޕ‬
࡮ ㅢᏱ‫ߪߩߊ޿߇⋡ߦࠖ࠹࡝ࡘࠠ࠮ޔ‬ᓟ࿁ߒߦߥࠆߣᕁ߁߇‫ߢߎߘޔ‬ᢓ߃ߡ‫ࡑࠢࠬ࡝ޔ‬
ࡀࠫࡔࡦ࠻߆ࠄ⠨߃ࠄࠇߚߩߪ‫߅ޔ‬ቴ᭽߆ࠄߩᔃ㈩߇޽ߞߚߩ߆‫
ޕ‬Ꮉญ
¾
߹ߛ␠ળ⹺⍮߇ㅴ߹ߥ޿ਛߢ‫ࠄ߆߆ࠆ߃૶ߢ߹ߎߤޔ‬ᆎ߹ߞߚ‫ᦼ⺧↳ޕ‬㑆ߣߒ
ߡߪ⹺⸽ߩ࠮ࠠࡘ࡝࠹ࠖ߇᳞߼ࠄࠇࠆߩߢ‫ࠍࠆߑࠄ߿ߪࠖ࠹࡝ࡘࠠ࠮ޔ‬ᓧߥ޿‫ޕ‬
દ⮮᳁
ii - 14
࡮ ࡙࡯ࠩ߆ࠄ‫ޔ‬ᾘࠊߒ޿ߣ޿߁ᗧ⷗ߪ޽ࠆ߆‫ޕ‬
¾
჻ᬺߪ⥄༡ᬺ⠪ߥߩߢ‫ޔ߆ߩ޿ߥࠄߥ߾߈ߥࠄ߿ߢ߹ߎߎߗߥߦߩ޿ߥߢ❱⚵ޔ‬
ߣ޿߁ᗧ⷗߽⡞߆ࠇࠆ‫ࠆ޿ߡ޿ߛߚ޿ߡߞ૶ߡߒߣ࠲࠾ࡕޕ‬჻ᬺ⁛․ߩ߽ߩߥ
ߩ߆‫ޔߢߩ޿ߥ޿ߡߞ߆ࠊߛ߹ߪ߆ߩߥߩ߽ߥ⊛⥸৻ޔ‬Ⓙ௛ߒߥ߇ࠄᛠីߒࠃ
߁ߣ⠨߃ߡ޿ࠆ‫ޕ‬
࡮ ቟ోઍߣߒߡ‫ࠍࠬࡆ࡯ࠨޔ‬㜞޿୯Ბߢᄁࠅߚ޿ߣ޿߁ߎߣߪ⠨߃ߡ޿ߥ޿߆‫
ޕ‬ᳯㅪ
¾
ISMS ߩ⹺⸽ࠍขࠆߛߌߢ߽⾌↪߇߆߆ࠅ‫ޔ‬቟ోઍࠍ਄ਸ਼ߖߖߑࠆࠍᓧߥ޿‫ޕ‬჻
ᬺߪ⥄༡ᬺ⠪ߢ޽ࠅ‫ޔ‬቟ోߦኻߒߡ߽߅㊄ࠍᛄ߃ࠆੱߢߪߥ޿߆ߣ⠨߃ߡ޿ࠆ‫ޕ‬
୘ੱߢߪ቟ߐ߇৻⇟ߦߥࠆߛࠈ߁߇‫ࠍ࠻࠶ࠥ࡯࠲ޔ‬୘ੱߦ⟎޿ߡ޿ࠆ႐ว‫ޔ‬ᢱ
㊄ߪߥ߆ߥ߆ᒁ߈਄ߍࠄࠇߥ޿ߛࠈ߁ߣ⠨߃ߡ޿ࠆ‫ޕ‬቟ోኻ╷ࠍ฽߼ߡឭଏߢ
߈ࠆᢱ㊄⸳ቯࠍᣢߦⴕߞߡ޿ࠆ‫ޕ‬቟ోᕈߦ࠾࡯࠭߇ή߆ߞߚߣߔࠇ߫‫ޔ‬ᯏ⢻ᕈ
ࠍ㜞߼ࠆᣇะᕈߦะߌࠄࠇࠆ‫
ޕ‬દ⮮᳁
࡮ ା㗬ᕈᜂ଻ߩߚ߼ߩ╙ਃ⠪ߩ⹺⸽╬߳ߩ࠾࡯࠭ߪ޽ࠆ߆‫
ޕ‬ᳯㅪ
¾
჻ᬺะߌࠍ⠨߃ࠆߣ⹺⸽ࠍฃߌࠆᔅⷐߪ޽ࠆߣ⠨߃ߡ޿ࠆ‫ⷐޕ‬᳞੐㗄߇߆ߥࠅ
㜞޿ߩߢ‫ޔ‬ਛዊ࡮㔖⚦ߢ޽ࠇ߫⊓㍳߹ߢߦߒ߫ࠄߊ߆߆ࠆߣᕁ߁‫
ޕ‬દ⮮᳁
3
ᩣᑼળ␠ߟ߁ߌࠎࠕ࠼ࡃࡦࠬࠪ࠹ࡓ࠭᭽ߦࠃࠆࡆࠫࡀࠬขࠅ⚵ߺౝኈߩߏ⚫੺
<< ⻠Ṷ >>
࡮ 250 ੱߋࠄ޿ߩળ␠‫ޕ‬ർᶏ㆏ߢߩ઀੐ߪᷫߞߡ߅ࠅ‫ޔ‬ᓥᬺຬߪ‫ޔ‬8 ኻ 2 ߢ㚂ㇺ࿤ߦነ
ߞߡ޿ࠆ‫ޕ‬
࡮ ␠㐳߇ࠢ࡜࠙࠼ߣ⡞޿ߡೝỗࠍฃߌߚߎߣ߇߈ߞ߆ߌߢࠢ࡜࠙࠼੐ᬺࠍ㐿ᆎ‫ޔߒ߆ߒޕ‬
ታ㓙ߦᛩ⾗ߢࡆࠫࡀࠬࠍߢ߈ࠆ߆ߣ޿߁ߣ㔍ߒ޿‫ޕ‬వⴕߢᄢ߈ߥ㐿⊒ߪߢ߈ߥ޿ߩߢ‫ޔ‬
⵬ഥ㊄ࠍฃߌࠆ‫ޕ‬ቭ౏ᐡะߌߩ⽷ോࠪࠬ࠹ࡓฃ⸤߇ਥߢ޽ࠅ‫ࡆࠆ߈ߢߢࠫ࡯ࠤ࠶ࡄޔ‬
ࠫࡀࠬ߇ߥ޿‫ޕ‬
࡮ SaaS ࡕ࠺࡞ߦࠃࠆ౏౒ࡐ࡯࠲࡞ߩ㐿⊒ࠍⴕߞߡ޿ࠆ‫ޕ‬2 ᐕ೨߆ࠄࠪࠬ࠹ࡓൻߒߚ޿ߣ
޿߁࠾࡯࠭߇޽ߞߚ‫ޕ‬ᆔ⸤ᢱߪ޽߹ࠅߥ޿ਛߢ‫ࠕࠖ࠺ࡔ࡯ࡘ࠾ޔ‬㐿⊒දળߩ⵬ഥࠍฃ
ߌߚ‫ޕ‬ၮ⋚ߩ⸳⸘߆ࠄᆎ߼ߡ޿ࠆ‫ޕ‬
࡮ ᐕ㑆↳⺧ᢙ 3,400 ૏‫ޕ‬㔚ሶ↳⺧ࠍ SaaS ൻߢ߈ߥ޿߆ߣ޿߁ⷐᦸ߇޽ߞߚ‫ޕ‬ቭᐡࠃࠅߩ
ࠨ࡯ࡆࠬߩᣇ߇ฃߌ౉ࠇࠄࠇ߿ߔ޿‫ࠄ߆ࠇߎޕ‬ᯏེࠍ⾼౉ߒ‫ࡦ࠮ࠬࠢ࠾ࡠ࠻ࠢ࡟ࠛޔ‬
࠲࡯ߦ⸳⟎੍ቯ‫ޕ‬
࡮ ࠮ࠠࡘ࡝࠹ࠖኻ╷ߦߟ޿ߡߪ‫ᧅޔ‬ᏻᏒ߆ࠄⷐ⺧߇᧪ߡ޿ࠆ‫ޕ‬ID࡮PW ߛߌߢߪ⿷ࠅߥ
޿࡟ࡌ࡞ߩ⹺⸽߇᳞߼ࠄࠇߡ޿ࠆ‫߈ߢࠬ࠮ࠢࠕߦߋߔߦ࠲࡯࠺߽ߡߒߣ❱⚵ޔߚ߹ޕ‬
ߥ޿ㆇ༡૕೙ࠍ᳞߼ࠄࠇߡ޿ࠆ‫ޕ‬
࡮ ੐ᬺ⠪߇૶߁㔚ሶ↳⺧߽⠨߃ߡ޿ࠆ‫ޕ‬ᬺ⠪⊓㍳ߪࠝࡦ࡜ࠗࡦࠪࠬ࠹ࡓߢታᣉ‫ޕ‬2 ᐕߦ
1 ࿁ߒ߆ߥ޿‫⥸৻ޕ‬੐ᬺ⠪ߦߪ ID࡮PW ߢឭଏߒߡ޿ࠆ߇‫ߦ․ޔ‬໧㗴ߥ޿‫ޕ‬
࡮ ୘ੱᖱႎ▤ℂߪ‫ޕࠆ޿ߢ޿ߥࠇ⸅ࠅ߹޽ߢߩ߽ߥ⊛⥸৻ޔ‬
࡮ ᐕߦ 1 ࿁ߒ߆㔚ሶ↳⺧ߒߥ޿ߩߢ‫ޔ‬IT ࠍࠬࡓ࡯࠭ߦ೑↪ߢ߈ࠆ߆ߤ߁߆ߩᣇ߇໧㗴‫ޕ‬
ii - 15
࡮ ࡠ࡯ࠞ࡞ࠢ࡜࠙࠼㧙ࠠࡦ࠻㔕ߣ๭ࠎߢ޿ࠆ㧙ߪ‫ޔ‬ᄢᚻߦਸ਼ߞ߆ࠄߥ޿ߣ⽶ߌࠆߣ⠨߃
ࠆ‫ޕ‬ਛዊⷙᮨߪ‫ޔ‬ኻᔕߔߴߊࠨ࡯ࡆࠬൻߒߡ޿ߥ޿ߣ޿ߌߥ޿‫ޕ‬
࡮ ࠨ࡯ࡆࠬߩ⛔วൻߩ⹤߇಴ߡ޿ࠆ‫ޕ‬ർᶏ㆏ߢ߽ 30㨪40 ੐ᬺ⠪ߦ㓸⚂ߒߡ޿ߊߣߩߎ
ߣ‫┹ޕ‬੎⋧ᚻߪ㒢ࠄࠇࠆ‫⥄ޕ‬ᴦ૕⋧ᚻߥߩߢ‫ޔ‬㐳ߊߪ⛽ᜬߢ߈ࠆߣ⠨߃ߡ޿ࠆ‫ޕ‬
<< ⾰⇼ᔕ╵ >>
࡮ ࡠ࡯ࠞ࡞ࠢ࡜࠙࠼ߩ▸࿐ߪߤ߁⠨߃ߡ޿ࠆ߆‫
ޕ‬Ꮉญ
¾
߹ߕߪᧅᏻߣ⠨߃ࠆ‫␠ޕ‬㐳ߪ‫ޔ‬NPO ᧅᏻᏒ IT ᝄ⥝᥉෸ផㅴද⼏ળߩℂ੐㐳ࠍ߿
ߞߡ޿ࠆ‫ޕ‬නߥࠆฃ⸤ડᬺߢߪ⚳ࠊࠄߕ‫ޔ‬ᣂߒ޿߽ߩࠍᛂߜ಴ߒߡ޿ߎ߁ߣ޿
߁ᗧ⼂߇ᒝ޿‫ߩࠢ࡯ࡄࡁࠢ࠹ޕ‬ද⼏ળℂ੐㐳߽߿ߞߡ޿ࠆߩߢ‫ޔ‬ㅪ៤ࠍߒߥ߇
ࠄⴕߞߡ޿ࠆ‫
ޕ‬ਛፉ᳁
࡮ ⚻ᷣ↥ᬺ⋭ߩᣇߩ⹤ߢߪ‫☨ޔߣࠆ޿ߡߒ߆߁߆߁ߢ࠼࠙࡜ࠢޔ‬࿖ߦ߿ࠄࠇࠆߛࠈ߁ߣ
ᜰ៰ߒߡ޿ࠆ‫ޕ‬ᚢ߃ࠆ࿯ფࠍ૞ࠆᔅⷐ߇޽ࠆߣ⹺⼂ߒߡ޿ࠆ߇‫߆ߥ߆ߥޔ‬㔍ߒ޿‫ᧅޕ‬
ᏻᏒߩหᬺߩᣇ߽หߓࠃ߁ߥ⹺⼂ߢ޿ࠆߩ߆‫
ޕ‬㆙⮮ᆔຬ㐳
¾
ߤߜࠄ߆ߣ޿߁ߣ⥄り߇⋓ࠅ਄ߍߡ޿ࠆ‫ޕ‬3 ␠ߩࠦࡦ࠰࡯ࠪࠕࡓࠍ᭴▽ߒߡ߅ࠅ‫ޔ‬
޿ߕࠇ߽ࡄ࠶ࠤ࡯ࠫࠍᜬߞߡ޿ࠆߩߢ‫ޔ‬SaaS ߦዷ㐿ߒߡ޿߈ߚ޿ߣ޿߁࠾࡯࠭
߇޽ࠆ‫ޕ‬SaaS ߢ߿ߞߡ߽༡ᬺߩᣇᴺߪᄌࠊࠄߥ޿‫ޕ‬㔚⹤ળ␠ࠍㆬ߱߶ߤ◲නߢ
ߪߥ޿‫ޕ‬ᬺോ♽ࠕࡊ࡝ࠤ࡯࡚ࠪࡦߪା↪ߥߤ‫ⶄޔ‬㔀ߦ⛊ߺวߞߡ᳿߹ࠆ‫⵬ޕ‬ഥ
㊄ࠍ޿ߚߛ޿ߡ޿ࠆ߇‫ޔ‬ᄢ⿒ሼߦߥࠆߛࠈ߁ߣᕁߞߡ޿ࠆ‫ޕ‬1 ࡩ᦬┙ߞߚߩߦᄾ
⚂೨ߢ߅㊄߇૶߃ߥ޿ߩߢ࿎ߞߡ޿ࠆ‫
ޕ‬ਛፉ᳁
࡮ ߥߗࡐ࡯࠲࡞ࠨࠗ࠻ߩ᭴▽߆ࠄᆎ߼ߚ߆‫
ޕ‬ᳰ↰
¾
↳⺧਄ߩฬ⋡߇ᄢ߈޿‫ޕ‬න૕ SaaS ࠍ⠨߃ߡ޿ߚ߇‫⺧↳ߣ޿ߥߒߦ⊛࡞࠲࡯ࡐޔ‬
߇ㅢࠅߦߊ޿‫ޕ‬ቭ౏ᐡߢ߽ LGWAN ╬ߢ SaaS ߇޽ࠆ߇‫ޔ‬ቯ㗵⛎ઃ㊄ߩࠪࠬ࠹ࡓ
߇ೋ߼ߡ‫ޕ‬ᬺോ♽ߢߪ޽߹ࠅߎ߁޿߁േ߈ߪߥ޿‫ޕ‬᡽઎ᜰቯㇺᏒߩળว߇޽ࠆ
ߩߢ‫ޔ‬਄ᚻߊઁߦ߽ዷ㐿ߢ߈ࠆߣࠃ޿‫
ޕ‬ਛፉ᳁
¾
ᶖ㒐ዪߢߪᄾ⚂ߢᔃ㈩ߥ㕙߇޽ࠆߩߢ‫ࠍᦠⷡޔ‬੤ࠊߒߡ߶ߒ޿ߣ޿߁ᗧ⷗߽޽
ߞߚ‫↰᧻
ޕ߆ߩࠆߥߦߩ߽ࠆ߃૶ޕ‬᳁
¾
⽷࿅߇ਥ૕ߣߥߞߡ↳⺧ߒ‫⵬ޔ‬ഥ㊄ࠍᓧߚ‫ޕ‬ㅢᏱ‫ޔ‬ណ▚߇วࠊߥ޿႐วߪㄉ߼
ߡߒ߹߁߇‫ޔ‬ᄙߊߩ⥄ᴦ૕ะߌߣ޿߁ߎߣ߽޽ࠅ‫੹ޔ‬࿁ߪ 1 ᐕ߿ߞߡߛ߼ߛ߆
ࠄㄉ߼߹ߒࠂ߁‫
ޕ޿ߥ߆޿ߪߦ⸶߁޿ߣޔ‬ਛፉ᳁
¾
࡙࡯ࠩ߇⋥ធᄾ⚂ߒߥ޿‫ޕ‬ᓥ᧪ߩࠪࠬ࠹ࡓߢߪ‫⺞ޔ‬㆐㕙ߢߪኾ㐷ኅ߇౉ߞߡ޿
ߚ߇‫ޔ‬SaaS ߩ႐วߪ‫ࠩ࡯࡙ޔ‬ㇱ㐷߇⋥ធࠨ࡯ࡆࠬߣߒߡᄾ⚂ߒߡߒ߹߁‫ޕ‬ᄌᦝ
▤ℂ߽ߥߐࠇߕߦߤࠎߤࠎᄌࠊߞߡౝㇱ⛔೙⊛ߦ໧㗴ߦߥߞߡߊࠆ႐ว߽޽ࠆ‫ޕ‬
੹ᓟ‫߁޿ߣ଻⏕ߩࠖ࠹࡝ࡘࠠ࠮ޕ߆޿ߥߪߢߩࠆࠇߐߥ߇ߒ⋥⷗ޔ‬ὐߢߪ‫ޔ‬໧
㗴ߦߥߞߡߊࠆ‫
ޕ‬㆙⮮ᆔຬ㐳
࡮ ࠮ࠠࡘ࡝࠹ࠖኻ╷ߩ⁁ᴫߪ‫
ޕ‬ᐔᧁ
¾
ࠪࠬ࠹ࡓ⊛ߥ㕙ߢ⸒߁ߣߎࠇ߆ࠄߣ޿߁ߩ߇ታᖱ‫
ޕ‬ਛፉ᳁
ii - 16
¾
⽷࿅߇↳⺧⠪ߥߩߢ‫⽿ߩࠖ࠹࡝ࡘࠠ࠮ޔ‬છ߇޽ࠆ‫↰᧻
ޕ‬᳁
¾
߽ߣ߽ߣߎߩᣉ⸳ߦ⸳஻߇޽ࠆߩߢ‫ޔ‬೑↪ߒࠃ߁ߣᕁߞߡ޿ࠆ‫
ޕ‬ਛፉ᳁
࡮ ᣂߒ޿ࡆࠫࡀࠬ߇ᔅⷐߣߥߞߡߊࠆ߆‫
ޕ‬ᐔᧁ
¾
⸳⸘ߘߩ߽ߩߪ໧㗴߇಴ߡߊࠆߛࠈ߁‫ޕ‬IC ࠞ࡯࠼ㇱಽߢߤ߁ⴕ߁߆޿ࠈ޿ࠈ⺖
㗴߇಴ߡߊࠆߪߕ‫ޕ‬㐿⊒⥄૕ߪ᧪ᐕ 2 ᦬߹ߢ‫ ߪࠬࡆ࡯ࠨޔ‬4 ᦬ࠗࡦߢ⠨߃ߡ޿
ࠆ߇‫ߩߘޔ‬㑆ߦ࡙࡯ࠩߣ߿ࠅขࠅ߇޽ࠆߛࠈ߁‫
ޕ‬ਛፉ᳁
¾
ᧅᏻᏒߩࡀ࠶࠻ࡢ࡯ࠢ߇ᒝ࿕ߥᒻߥߩߢ‫ޔ‬ኾ↪࿁✢ࠍᒁ߈ㄟࠎߢ߿ߞߡ޿ߊᒻ
ߣߥࠆߛࠈ߁‫ᧅޕ‬ᏻᏒ⥄り߽㔚ሶ౉ᧅࠍ߿ߞߡ߅ࠅ‫ޔ‬ቢోߦ ASP ߢ߿ߞߡ޿ࠆ‫ޕ‬
ෳട⠪߽ IC ࠞ࡯࠼ࠍᜬߞߡ޿ࠆ‫
ޕ‬ਛፉ᳁
¾
ߤߩ⒟ᐲⴕ᡽੐ോ߇ SaaS ൻߢ߈ࠆ߆ᰴ╙‫ޕ‬૑᳃ၮᧄบᏭࠍਛᔃߣߒߚᬺോ߇ᄙ
޿ߩߢ‫ޔ‬㔍ߒ޿߆߽ߒࠇߥ޿‫
ޕ‬ਛፉ᳁
࡮ ࠕ࡜ࠗࠕࡦࠬߩᗧะߪ޽ࠆ߆‫
ޕ‬ᳯㅪ
¾
⎇ⓥળߩ 60 ␠ߦߪࠕࡇ࡯࡞ߒߡ޿ࠆ‫ᧅޕ‬ᏻᏒߩ SaaS ♽ߩ੐ᬺᵴേߣᱠ⺞ࠍว
ࠊߖߥ߇ࠄ߿ߞߡ޿߈ߚ޿‫ޕ‬ฃ⸤♽߇ᄙߊߥߞߡߊࠆߣᕁ߁‫߁߽ޕ‬ዋߒ NGN ߩ
࠮ࠠࡘ࡝࠹ࠖㇱಽߩേะ߇⷗߃ߡߊࠆߣࠃ޿‫
ޕ‬ਛፉ᳁
࡮ ઒ᗐൻߪታᣉߐࠇߡ޿ࠆ߆‫
ޕ‬ᐔᧁ
¾
␠ౝ⊛ߦߪᓢ‫ߦޘ‬ᆎ߼ߡ޿ࠆ‫ޕ‬ᤓᐕᐲߩᬌ⸽ߢ߽߿ߞߡ޿ࠆ‫
ޕ‬ਛፉ᳁
࡮ ࡄࡉ࡝࠶ࠢߢ቟ߊߡ⥄↱ߦ૶߃ࠆⅣႺ߇☨࿖߆ࠄ᧪ߡ޿ࠆᲑ㓏ߛ߇‫ߣ߁ࠃߺߡߞ૶ޔ‬
ᕁ߁߆‫
ޕ‬㆙⮮ᆔຬ㐳
¾
Amazon ╬ࠍ૶ߞߡߺߚ߇‫⥄ޔ‬ಽߩ߽ߩߢߪߥ޿ߚ߼‫ޔ‬㔍ߒ޿㕙߇޽ߞߚ‫ޕ‬ណ▚
ᕈࠍ⠨߃ߡ૶ߞߚᣇ߇ࠃ޿ߣ⠨߃ࠆ‫ޕ߇߁૶߫ࠇ޽߇ߺ⚵઀߁૶ࠅߜߞ߈ޕ‬⍴
ᦼ㑆ߢ޽ࠇ߫⥄೨ߢ࡝ࠬࠢ߇ዋߥ޿ᣇࠍ૶߁‫
ޕ‬ਛፉ᳁
4
ࠢ࡜࠙࠼/SaaS ᤨઍߩ࠮ࠠࡘ࡝࠹ࠖߦ㑐ߔࠆᗧ⷗੤឵
࡮ ᥉෸ࠪ࠽࡝ࠝߦߟ޿ߡ‫◲ߥࠎߎޔ‬නߦߪ޿߆ߥ޿ߣ޿߁ශ⽎߆‫
ޕ‬ᳯㅪ
¾
ࠕࡦࠤ࡯࠻ߩኻ⽎ߦ߽ࠃࠆ߇‫ޔ‬ICT ߦᘠࠇߚᣇ‫߇ޘ‬࿁╵ߒߡ޿ࠆߩߢߪߥ޿߆‫ޕ‬
ਛዊ࡮㔖⚦ડᬺ߿৻⥸ડᬺߩᣇߪ‫ޔ‬ኻᄖṳᵨߒߡ੐ᬺ⛮⛯ߦ࠳ࡔ࡯ࠫࠍਈ߃ࠆ
ࠃ߁ߥᖱႎࠍᜬߞߡ޿ߥ޿‫ߦࠬࡦࡑ࡯ࠜࡈࡄ࠻ࠬࠦޕ‬௑ୟߔࠆߩߢߪߥ޿߆‫ޕ‬
ᑷ␠ߣߒߡ߽ߘߎ߹ߢߪኻᔕߢ߈ߥ޿ߩߢ‫ࠆ޽ޔ‬⒟ᐲ࠮ࠠࡘ࡝࠹ࠖߦ߅㊄ࠍᛄ
ߞߡ޿ߚߛߌࠆੱࠍ࠲࡯ࠥ࠶࠻ߣߒߡ޿ࠆ߇‫࠼࠙࡜ࠢޔ‬/SaaS ߩ␠ળ⹺⍮߇ㅴ߻
ਛߢ‫ޔ߽ࠅࠃࠖ࠹࡝ࡘࠠ࠮ޔ‬቟ߊߒߡߊࠇߣ޿߁ᵹࠇߦⴕߊᣇ߇⃻ታ⊛ߢߪߥ
޿߆‫
ޕ‬દ⮮᳁
࡮ ᄢⷙᮨࠢ࡜࠙࠼࡮ࡆࠫࡀࠬ ኻ ਛዊࠢ࡜࠙࠼࡮ࡆࠫࡀࠬ ߣ޿߁ᒻ߇޽ࠅᓧࠆ߆‫ޕ‬
ᶐㅘߒߡ޿ߊࠪ࠽࡝ࠝ߇ឬ߈ߠࠄ޿‫߁޿ߣ޿ߥࠅ⿷߇ࠖ࠹࡝ࡘࠠ࠮ޕ‬ᗧ⷗߽޽ࠆ߇‫ޔ‬
ߘࠎߥߦᔃ㈩ߒߡ޿ߥ޿ශ⽎߽޽ࠆ‫
ޕ‬Ꮉญ
¾
໧㗴ߪ‫߇ࡃ࡯ࠨޔ‬ᄖߦ಴ߡ޿ߡ‫߇࠻࡯ࡐޔ‬ᄖߦ㐿᡼ߐࠇߡ޿ࠆㇱಽߪ⣀ᒙᕈ߇
㜞޿‫ߚ߃߹〯ࠍࠇߘޕ‬਄ߢ‫ࠆ߿ߢࠬ࠙ࡂࡦࠗޔ‬ㇱಽߣ‫ޔ‬ᄖ஥ߢᜬߟㇱಽߦߟ޿
ii - 17
ߡ‫↥⾗ޔ‬ଔ୯ࠍಽߌࠆߩߢߪߥ޿߆‫ޕ‬ၮᐙ♽ߪਛߢᜬߜ‫ޔ‬ᖱႎ♽ߪᄖߦ಴ߔ‫ޔ‬
ߣ޿߁ߩߪᄢડᬺߛߌߢߪߥߊ㔖⚦ߪ೎ߣߒߡ߽ਛዊડᬺ࡟ࡌ࡞ߪหߓߢߪߥ
޿߆‫ޕ‬ၮᐙ♽ߪਛߢᜬߜߚ޿‫ߩߘޔ‬੐ᬺ⠪ߢ⽿છ߇ᜬߡࠆ߆ߤ߁߆‫⥄ޕ‬೨ࠨ࡯
ࡃ߇⪭ߜߡ߽࠺࡯࠲ߪήߊߥࠆ߇‫ޔ‬ṳᵨߪߒߥ޿‫ޕ‬ၮᐙ♽ߦߟ޿ߡߪ‫ޔ‬༡ᬺᤨ
ߦ࡙࡯ࠩߩ⹤ࠍ⡞ߊߣᄖߦ಴ߒߚ߇ࠄߥ޿௑ะ߇ᒝ޿‫
ޕ‬દ⮮᳁
࡮ ߿ߪࠅၮᐙ♽ߪᄖߦ಴ߐߥ޿ߩ߆‫ޔ‬ਛߢᜬߞߡ޿ߡ߽ኻ╷ߪᄢᄌ‫ޔ‬ౝㇱ‽ⴕ߽޽ࠆߩ
ߢ಴ߒߡ⽿છࠍ᛼ߒߟߌߚ޿ߩ߆‫
ޕ‬Ꮉญ
¾
⚻༡ⷙᮨߦ߽ࠃࠆ‫⥄ޕ‬༡࡮㔖⚦㑐ଥߪ‫⃻੹ޔ‬࿷ PC ߽૶ߞߡ޿ߥ޿‫ޕ‬૗߇ၮᐙ♽
߆ߣ޿߁࡟ࡌ࡞ߢߪ‫ࠅ౉ޔ‬ญ߇ SaaS ߢ޽ࠆߣ޿߁ߎߣߢ౉ߞߡߊࠆน⢻ᕈߪ޽
ࠆ‫ޕ‬ᢝዬߪૐ޿ߩߢ‫ࡦࠗ࡜ࡦࠝߡߴߔޕ‬ൻߢ૶߁ᣇะᕈ߽޽ࠆ‫⃻ޕ‬࿷‫ࠨ࡜ࠢޔ‬
ࡃ♽ߢ૶ߞߡ޿ࠆࠃ߁ߥ࡟ࡌ࡞ߢ޽ࠇ߫‫ޔ‬ၮᐙ♽ߣಽߌߡᜬߜߚ޿ߣ޿߁ᵹࠇ
߇޽ࠆ‫ޕ‬ᄢᚻ߽ߘߩࠃ߁ߥᒻߢ⠨߃ߡ޿ࠆߩߢߪߥ޿߆‫
ޕ‬દ⮮᳁
࡮ ㅪ៤ࠍߤ߁ߔࠆ߆ߣ޿߁໧㗴߽಴ߡߊࠆߣᕁ߁߇‫⊛ࡦ࡚ࠪ࡯࡟ࠣ࠹ࡦࠗ࡮࠼࠙࡜ࠢޔ‬
ߥ߽ߩ߇಴ߡߊࠆ߆‫
ޕ‬Ꮉญ
¾
ㅪേߣ⸒ࠊࠇߡ߽‫ޔ‬ၮᐙ♽ߣㅪ៤ߔࠆ߽ߩߪ಴ߐߥ޿ߩߢߪߥ޿߆‫ࠤߩ␠⥄ޕ‬
࡯ࠬߢ⸒߁ߣ‫␠ޔ‬ౝ᭽ᑼࠍವ㙚ߣ౒᦭ߔࠆߦߪ‫ޔ‬ᄖߦ❬޿ߢᦨᣂ ߩ␠ౝ᭽ᑼ
ࠍขࠇࠆ߇‫ޔ‬ળ␠⾗↥ߣߒߡଔ୯߇ૐ޿߽ߩߪߎߩࠃ߁ߥᒻߢ૶߃ࠆ‫ޕ‬ၮᐙ♽
ߩ㊀ⷐߥᖱႎߪᧄ␠ߢߔߴߡ▤ℂߒߡ߅ࠅ‫ޔ‬ฦᡰ␠ߢ૶ߞߡ޿ࠆߩߪߘߎ߹ߢ
㊀ⷐߢߪߥ޿ߩߢ‫ޔ‬SaaS ⊛ߦ૶߃ࠆ‫ⷞߩࠩ࡯࡙ޕ‬ὐߢߪ‫޿૶ޔ‬ಽߌߪචಽߢ߈
ࠆߩߢߪߥ޿߆ߣᗵߓࠆ‫
ޕ‬દ⮮᳁
࡮ ߘߩࡕ࠺࡞ࠍਛᔃߦ⠨߃ࠆߣ‫⸽⹺ޔ‬ㇱಽએᄖߦ࡝ࠬࠢߣߒߡ૗ࠍ⠨߃ࠆ߆‫
ޕ‬Ꮉญ
¾
࡝ࠬࠢࠕ࠮ࠬࡔࡦ࠻ߩ਄ߢߪ߆ߥࠅ⼏⺰ࠍ㊀ߨࠆ‫ ߦ᦬ޕ‬1 ࿁ቯ଀ߦട߃‫ᤨ⥃ޔ‬
ߩᬌ⸛߽ⴕ߁‫ ߽ᦨޔ߇ߛ߁ߘ߽ߒ߹ߔࠅߥޕ‬ᔨߔࠆߩߪ‫ޔ߇ࠆࠃ߽ߦ࡝ࡊࠕޔ‬
▤ℂ⠪߇ ID࡮PW ࠍ▤ℂ࡮⊒ⴕߢ߈ࠆᒻߩ࠰ࡈ࠻࠙ࠚࠕߥߩߢ‫ߎߣ޿ߥ߃⷗ޔ‬
ࠈߢ૶ߞߡ޿ࠆᣇ߇޿ࠆ‫ࠩ࡯࡙ޕ‬஥ߩ▤ℂ⠪߇ࡒࠬߞߚߣߎࠈߢ‫ޔ‬੐ᬺ⠪ߩ⽿
છߦߐࠇࠆߣ෩ߒ޿‫⃻ޕ‬ታߦߪน↪ᕈࠍ⠨߃ࠆߣ‫ࠩ࡯࡙ޔ‬஥ߩਥ▤ℂ⠪߇‫࡙ޔ‬
࡯ࠩߩ ID࡮PW ࠍᝄࠆ‫ࠩ࡯࡙ޕ‬஥߇ᱜߒ޿▤ℂࠍߒߡ߽ࠄ߃ࠆ߆ߤ߁߆‫ߪߣޕ‬
⸒߃‫ߪེޔ‬੐ᬺ⠪߇ឭଏߒߡ޿ࠆ႐ว‫⽿ߢ߹ߎߤޕ‬છࠍขࠆߴ߈߆‫ޔߪࠇߎޕ‬
ᄾ⚂ߦ⋓ࠅㄟ߻ߣ߈ߦᖠࠎߛߣߎࠈߢ޽ࠆ‫ޕ‬SLA ߢߤߎ߹ߢ⷗ࠄࠇࠆ߆‫
ޕ‬દ⮮
᳁
࡮ ࠮ࠠࡘ࡝࠹ࠖኻ╷ߢ⧰ഭߔࠆὐߪ޽ࠆ߆‫
ޕ‬Ꮉญ
¾
৻⇟㊀ⷐߥߩߪ㔚ሶ⺧᳞ࠍߔࠆߣߎࠈ‫ࡉࠖ࠹ࠪࡦ࠮ޕ‬ᖱႎࠍタߖࠆߣߎࠈߢߪ
ߥ޿‫ޕ‬A ߐࠎߩ೑↪ᢱߪᐞࠄ╬ߣ޿߁‫ޔ‬ၮᐙ♽ߣߩㅪേߔࠆߣߎࠈ‫ޕ‬SaaS ߢ߿
ࠆ߆ߤ߁߆ߣ޿߁໧㗴‫⋧ߣࠆߔ߁ߘޕ‬ᒰߩ࠮ࠠࡘ࡝࠹ࠖ߇ᔅⷐߦߥࠆ‫♽⼔੺ޕ‬
ߪ‫ޔ‬ኅᣖᖱႎ‫∛ޔ‬᳇ߩᖱႎ߽฽߹ࠇࠆߩߢ‫ޔ‬ኻ╷ߪ੐ᬺ⠪஥ߢ⛘ኻ⊛ߦ߿ࠄߥ
ߌࠇ߫ߥࠄߥ޿‫ࠅ߿ޔߒ߆ߒޕ‬ㆊ߉ߡ߽ࠦࠬ࠻⊛ߥ໧㗴߇⊒↢ߔࠆ‫ޕ‬㔚ሶ⺧᳞
ߩㇱಽߢ SaaS‫ޔ‬ᛛⴚߣࠦࠬ࠻ߩ⁁ᴫࠍ〯߹߃ߡᬌ⸛ߒߡ޿ߊߣ޿߁ᣇะߦߥࠆ‫ޕ‬
ii - 18
ᄖ஥ߦ࠺࡯࠲ࠍ⟎޿ߚ႐วߦ‫ߪ߆߁ߤ߆ࠆߌߛߚ޿ߡߞ૶ߣࠎ߾ߜޔ‬᳇ߦߥࠆ‫ޕ‬
ౝㇱ‽ⴕ߽޽ࠆ߇‫ߪࠬ࡯࡟࠻ޔ‬น⢻‫ߩࠬ࠙ࡂࡦࠗޕ‬႐ว⺰ℂ⊛ߦ૗߆ߢ߈ࠆ⸶
ߢߪߥ޿߇‫ޔ‬࿁ㇱߩ႐ว‫ޔ‬૗⠪߆߇޿ߚߕࠄࠍߔࠆน⢻ᕈ߽޽ࠆ‫ࠆ߿߫ࠇ߿ޕ‬
߶ߤࠦࠬ࠻ߪ਄߇ࠆߩߢ‫ࠍ࠻ࠬࠦޔ‬ᡰᛄ߃ࠆ૕ജߪߥ޿‫
ޕ‬દ⮮᳁
એ਄
ii - 19
⻠Ṷ㍳㧔ᩣᑼળ␠ *#42㧕
ᣣᤨ
2009 ᐕ 10 ᦬ 2 ᣣ
㊄10㧦00㧙11㧦30
႐ᚲ
ᧅᏻࠣ࡜ࡦ࠼ࡎ࠹࡞ᧄ㙚 3 㓏‫᧻ޟ‬㘑‫ޠ‬
⻠Ṷ࠲ࠗ࠻࡞
‫ޟ‬ᩣᑼળ␠ HARP ߦ߅ߌࠆ੐ᬺౝኈߩߏ⚫੺‫ޠ‬
⻠Ṷ⠪
ᩣᑼળ␠ HARP
Ᏹോข✦ᓎ ડ↹༡ᬺㇱ㐳 ㊄Ꮉ ᵏਯ ᳁
ࡊࡠࠫࠚࠢ࠻ផㅴㇱ ࡑࡀ࡯ࠫࡖ࡯ ጊౝ ᐽผ ᳁
ࡊࡠࠫࠚࠢ࠻ផㅴㇱ ࠨࡉ࡝࡯࠳࡯ ☨ୖ ⎇ᄥ ᳁
⻠Ṷ᭎ⷐ
HARP ␠ߩ੐ᬺౝኈߦߟ޿ߡߏ⺑᣿޿ߚߛ߈‫ߩ଻⏕ࠖ࠹࡝ࡘࠠ࠮ޔ‬⠨߃ᣇ‫ࠠ࠮ߩࠩ࡯࡙ޔ‬
ࡘ࡝࠹ࠖߦኻߔࠆ࠾࡯࠭‫⥄ޔ‬ᴦ૕ߣ᳃㑆ߩ࠾࡯࠭ߩ㆑޿╬ߦߟ޿ߡᗧ⷗੤឵ࠍⴕߞߚ‫ࠢޕ‬
࡜࠙࠼ߣ޿߁ᛛⴚߪ࡙࡯ࠩ߆ࠄ⷗߃ࠆ߽ߩߢߪߥߊ‫ࠆ߃⷗ࠄ߆ࠩ࡯࡙ޔ‬੐ᬺ⠪ߩା㗬߇㊀
ⷐߢ޽ࠆߣ޿߁ᜰ៰߇ᓧࠄࠇߚ‫ޕ‬
⻠Ṷߩⷐὐ
1
HARP ␠ߩ੐ᬺౝኈߩߏ⚫੺
࡮ ╙ 3 ࠮ࠢ࠲࡯ߣߒߡ⸳┙‫ޕ‬ቭ᳃ㅪ៤ߒߡᓎຬࠍㆬ಴‫ޕ‬
࡮ ਥⷐᩣਥߪ‫ޔ‬ർᶏ㆏‫ޔ‬NTT ᧲ᣣᧄ‫ޔ‬ർᶏ㆏㔚ജ‫ޔ‬ർᵗ㌁ⴕ╬‫ޕ‬
࡮ H15 ߦ HARP ᭴ᗐ‫ޔ‬e-JAPAN ࠍᄾᯏߦ⥄ᴦ૕ߩⴕ᡽ൻߩᵹࠇ߇޽ߞߚ‫ޕ‬ታ↪ൻߒߡ޿
ࠆߎߣ߇․ᓽ‫ޕ‬
࡮ ⋡⊛ߪ 3 ߟ㧦૑᳃ࠨ࡯ࡆࠬߩะ਄‫ⴕޔ‬᡽ࠨ࡯ࡆࠬߩല₸ൻ‫ޔ‬࿾ၞ⚻ᷣߩᵴᕈൻ
࡮ SOA ࠍᵴ↪ߒ‫⥄ޔ‬ᴦ૕ะߌࠕࡊ࡝ࠤ࡯࡚ࠪࡦ㧔㔚ሶ↳⺧‫ޔ‬ᣉ⸳੍⚂‫ޔ‬㔚ሶ⺞㆐㧕ࠍ ASP
ߢឭଏߒߡ޿ࠆ‫⥄ޕ‬ᴦ૕ߢฦࠪࠬ࠹ࡓࠍ଻᦭ߒߡ޿ࠆ߇‫ⶄ߇ࡓ࠹ࠬࠪޔ‬ᢙ޽ࠆߎߣߢ㊀
ⶄㇱಽ߇޽ࠆߪߕߣ޿߁ߎߣߢ‫ޔ‬㊀ⶄㇱಽࠍขࠅ਄ߍߥ߇ࠄ౒᦭ߒ‫ޔ‬ಽഀ࡮ឭଏߔࠆߎ
ߣߦᚑഞߒߚ‫ޕ‬ฦㇱຠߦߟ޿ߡߪർᶏ㆏ߩ࿾⋚ડᬺ 26 ␠ߦಽഀ⊒ᵈߒߡ޿ࠆ‫࡝ࡊࠕޕ‬
ࠤ࡯࡚ࠪࡦ߽೎ߩࡌࡦ࠳ߦ⊒ᵈߒߡ޿ࠆ‫ޕ‬
࡮ ർᶏ㆏෸߮ HARP ද⼏ળߢᣇ㊎᳿ቯ‫ޔ‬ታⴕߦ޽ߚࠅ࿾႐ߩ IT ડᬺ߇㓸⚿ߒߡ޿ࠆ‫ޕ‬
࡮ SaaS ߳ߩ⒖ⴕߪ 2 ᐕ೨߆ࠄࡠ࡯࠼ࡑ࠶ࡊࠍឬ޿ߡ޿ࠆ‫ޕ‬ASP ߪ 2000 ᐕ㗃߆ࠄ㛍߇ࠇߡ
޿ߚ߇‫ࠅ߹޽ޔ‬᥉෸ߒߥ߆ߞߚ‫ߩࠢ࡯ࡢ࠻࠶ࡀޔ࠻ࡈ࠰ޔ࠼࡯ࡂޕ‬ⅣႺ߇ᢛߞߡ޿ߥ߆
ߞߚ‫ߩࠢ࡯ࡢ࠻࠶ࡀߦ․ޕ‬໧㗴߇ᄢ߈޿‫⃻ޕ‬࿷ߪ‫ޔ‬㕍᫪‫ޔ‬ᄢಽ‫ޔ‬ችፒߦ߽ឭଏߒߡ޿ࠆ‫ޕ‬
࡮ ᖱႎߦߟ޿ߡߪ‫⥄ޔ‬ᴦ૕߇଻᦭ߔࠆᖱႎߩ৻ㇱࠍᜬߞߡ޿ࠆ‫ޔߪߡ޿ߟߦࠖ࠹࡝ࡘࠠ࠮ޕ‬
⥄ᴦ૕ߘߩ߽ߩߩᬺോࠍല₸ൻߔࠆࠨ࡯ࡆࠬ߇ᧄᬺߛ߇‫߽ߡߒ߁ߤޔ‬㑐ࠊߞߡߊࠆ‫⥄ޕ‬
ᴦ૕ߩ⺖㗴߇ᶋ߈ᓂࠅߦߥߞߡߊࠆ‫⥄ޕ‬ᴦ૕ߢߪኾ㐷⍮⼂ࠍᜬߟੱ᧚߇޿ߥ޿‫ޕ‬ᖱႎ᡽
╷⺖࡮ડ↹⺖ߦ߽ੱ߇޿ߥߊ‫ߚ߹ޔ‬ᜂᒰ⠪ߪ૗චᐕ߽หߓㇱߦ޿ࠆ⸶ߢߪߥ޿‫ޕ‬᳃㑆ߣ
⇣ߥࠅ‫߅ޔ‬㊄ߛߌߢߪㅴ߹ߥ޿‫ޕ‬ᩏቯࠍߔࠆㇱಽ߇⪭ߜࠆ‫ޕ‬᳃㑆ߣ⇣ߥࠆ᥉෸ࠪ࠽࡝ࠝ
ii - 20
߇ᔅⷐߣ⠨߃ߡ޿ࠆ‫ޕ‬
࡮ ߽߁ 1 ߟߩ⺖㗴ߪ⽷᡽㔍‫߅ޕ‬㊄ࠍ߆ߌߚߊߥ޿߇‫ޔ‬ല₸ൻߪߐߖߚ޿‫ޕ‬
࡮ ᄢᚻᄖ⾗♽߆ࠄ߽⹤߇᧪ࠆ‫ޔߒ߆ߒޕ‬᳃㑆ડᬺะߌߩ⹤ߢߪߥ޿߆‫ߥ⊛࠼࡯ࡂޕ‬ㇱಽߩ
ࠪࠚࠕ‫ޔ‬઒ᗐൻߪᄢ᱑ㄫߛ߇‫⥄ޔ‬ᴦ૕ߦ⸒ߞߡ߽ࠊ߆ࠄߥ޿‫ޕ‬୘ੱ⊛ߦߪ‫ߪ࠼࠙࡜ࠢޔ‬
౉ࠅญߛߌ‫ ߪߩࠆ߃⷗߇ࠩ࡯࡙ޕ‬HARP ␠ߛߌ‫⋥ޕ‬ធࠛࡦ࠼࡙࡯ࠩߦࠢ࡜࠙࠼߇޿ߊ⸶
ߢߪߥ޿‫ޕ‬㑆ߦ౉ߞߡࡆࠫࡀࠬࠍ⷗ࠆߎߣ߇‫ߩ࠼࠙࡜ࠢޔ‬ⓥᭂߩᒻߢߪߥ޿߆‫⃻ ޕ‬࿷‫ޔ‬
HARP ࠦࡦ࠻ࡠ࡯࡜࡯1.0 ߆ࠄ 2.0 ߦ⒖ⴕਛߛ߇‫ⶄޔ‬ᢙߩ࠺࡯࠲࠮ࡦ࠲࡯ࠍߤ߁ขࠅ߹ߣ
߼ߡ޿ߊ߆‫ߦޘᤨߩߘޕ‬ᔕߓߡᦨㆡߥᒻࠍ߽ߞߡ޿ߊ߆‫޿ߡߞ߿߁ߤࠍࠖ࠹࡝ࡘࠠ࠮ޕ‬
ߊ߆‫⥄ޔ‬ᴦ૕ᬺോߢߪ‫ޔ‬᭽‫ߥޘ‬ᖱႎ߇޽ࠆ‫ߪߦ࠼࠙࡜ࠢޕ‬ᴺ⊛ⷙ೙߽߹ߛߥ޿‫ࠢࡦࡢޕ‬
࠶࡚ࠪࡦ‫ࡦ࡚ࠪ࠶ࠢ࡯࠷ޔ‬ᔅⷐߢ޽ࠈ߁‫✚ޕ‬ോ⋭‫⚻ޔ‬ᷣ↥ᬺ⋭ߣߪ೎ߩㇱಽߩᬌ⸛߇ᔅ
ⷐߢ޽ࠈ߁‫ޕ‬
࡮ ߎࠇ߹ߢࠠࡖ࠶ࠪࡘࠕ࠙࠻ဳߢ߿ߞߡ߈ߚ߇‫⥄ޔ‬ಽߚߜߢᜬߞߡ޿ࠆࠕࡊ࡝ߪ 1 ߟߛߌ
ߢߪߥ޿‫ޕ‬Ꮕಽߩๆ෼ߩ઀ᣇ߇㔍ߒ޿‫ޕ‬ၮᧄ〝✢ࠍ 1 ᧄߦ⛉ߞߡᏅಽࠍዋߥߊߔࠆ߆‫ޔ‬
ߘߎߢᏅ೎ൻࠍߤ߁࿑ߞߡ޿ߊ߆߇㊀ⷐ‫ޕ‬
࡮ ࠮ࠠࡘ࡝࠹ࠖߪ⹦⚦ߥㇱಽ߹ߢߪ⹤ߖߥ޿߇‫ޔ‬LGWAN-SG ߪ LASDEC ߦḰߓߚ࠮ࠠࡘ
࡝࠹ࠖ࡟ࡌ࡞ࠍ⏕଻ߒߡ޿ࠆ‫ࠆ޿ߡߒ଻⏕ࠍࠖ࠹࡝ࡘࠠ࠮ޕ‬੐ᬺ⠪ߩജࠍ୫ࠅߥ߇ࠄ‫ޔ‬
ታᣉߒߡ޿ࠆ‫ࠅ౉ޕ‬ญߪหߓߥߩߢ‫߇ࠩ࡯࡙ߪߣ޽ޔ‬૗ࠍ૶߁߆ߩ໧㗴‫ޕ‬ၮᧄߩ࠮ࠠࡘ
࡝࠹ࠖߪ৻ᓞߢ‫߇ߩࠆ޽߇ࠢ࠶ࡄࠖ࠹࡝ࡘࠠ࠮ޔ‬ℂᗐ‫ޕ‬
2
⾰⇼ᔕ╵
࡮ ✚ോ⋭ߩࠪ࠽࡝ࠝ‫⚻ޔ‬ᷣ↥ᬺ⋭ߩࠪ࠽࡝ࠝߣวࠊߥ޿ㇱಽߣߪߤߎ߆‫
ޕ‬Ꮉญ
¾
▤ロ⋭ᐡ߇㆑߁‫⥄ޕ‬ᴦ⋭♽/࠰ࡈ࠻ߣࡂ࡯࠼♽ߣ޿߁ශ⽎ࠍฃߌߡ޿ࠆ‫⚻ޕ‬ᷣ↥
ᬺ⋭ߪ▫ࠍ૞ࠆ߇‫ࠍ࠻ࡈ࠰ޔ‬૞ࠆߩ߇✚ോ⋭ߣ޿߁ࠗࡔ࡯ࠫ‫ޕ‬ౝ㑑ᐭߩ IT ផㅴ
ߩ⠨߃ᣇ߽㆑߁‫ޔ‬૑ၮࠞ࡯࠼ߣ૗߇㆑߁ߩ߆╬‫
ޕ‬㊄Ꮉ᳁
࡮ 㔚ሶ⥄ᴦ૕ߪᮮዷ㐿ߒ߿ߔ޿ߣᕁߞߡ޿ߚ߇‫࠭ࠗࡑ࠲߽ࠬࠞߢࠇߘޔ‬ㇱಽ߇޽ࠆߩ߆‫ޕ‬
ߐࠄߦ᳃㑆ߛߣ߽ߞߣ㔍ߒ޿ߣ⠨߃ࠄࠇࠆ߆‫
ޕ‬Ꮉญ
¾
⥄ᴦ૕ߪᦨೋߦߪ߿ࠅߚ߇ࠄߥ޿‫ ߆ߎߤޕ‬1 ߟ౉ࠆߣ‫৻ޔ‬᳇ߦᵹࠇߡ޿ߊ‫ࡃޕ‬
࠶ࠢࠝࡈࠖࠬ♽ߢߪᬺോ߇ోߊ⇣ߥࠆ‫⇣ߪ╬␩⑔ޕ޿ߔ߿ࠅ౉ߪ♽࠻ࡦࡠࡈޕ‬
ߥࠆ᧦଀ࠍᜬߞߡ޿ࠆߩߢ‫߇߆ߎߤޔ‬ᡷ㕟ߒߡ⚻ᷣ⊛ലᨐ߇޽ߞߚ߆ߣ޿߁ߩ
߇␜ߖࠆߣ‫⥄ߩઁޔ‬ᴦ૕ߦ߽ㅴࠎߢ޿ࠆߣ⠨߃ࠄࠇࠆ‫
ޕ‬㊄Ꮉ᳁
¾
᳃㑆ߢ߽੐଀߇಴ߡߊࠆߎߣߢ‫ޔ‬᥉෸߇ㅴࠎߢ޿ߊ‫
ޕ‬㆙⮮ᆔຬ㐳
¾
᳃㑆ߪఢߌ߇㊀ⷐ‫ⴕޕ‬᡽ߪ੍▚ၫⴕဳߥߩߢ⠨߃ᣇ߇⇣ߥࠆ߆߽⍮ࠇߥ޿‫
ޕ‬㊄
Ꮉ᳁
࡮ ࠮ࠠࡘ࡝࠹ࠖ߇Ꮕ೎ⷐ࿃ߦߥࠆ߆‫
ޕ‬Ꮉญ
¾
౉ࠅญ߇ HARP ߦ౉ߞߚߣ߈‫࡯ࠞ࡯ࡔߪߡߒߣࡦ࡚ࠪࡊࠝޔ‬ᜰቯ‫ޔ‬ᯏ⢻ᜰቯߢ
ߊࠆ߆߽ߒࠇߥ޿‫ޕ‬ᢱ㊄૕♽‫ޔ‬ᚻ⛯߈߇หߓߢ޽ࠆߎߣߢ್ᢿ߇ߒ߿ߔ޿‫
ޕ‬㊄
Ꮉ᳁
ii - 21
࡮ ⾗ᢱ P22 ߩㇱಽ㧔SI ߩࠢ࡜࠙࠼ൻ㧗࠮ࠠࡘ࡝࠹ࠖᯏ⢻ߩઃട㧕ߦ㔛ⷐߪ޽ࠆߣᕁ߁߆‫ޕ‬
Ꮉญ
¾
ߘߎ߇৻⇟ߛߣᕁ߁‫ࠍߎߤޕ‬ା↪ߔࠆ߆‫ޔ‬ା↪ߦ୯ߔࠆߣߎࠈ߇⷗ߟ߆ࠇ߫ࠃ
޿‫ޕ‬ᶿ᳸߇ㅴ߻‫ߪઁޕ‬஺ਅߦ౉ߞߡߊࠆ‫ޕ‬HARP ߇⸒ߞߡ޿ࠆߩߪ࠰ࡈ࠻࠙ࠚࠕ
ࡂ࠙ࠬ♽‫ޔ♽࠳ࡦࡌޔ‬ᄢᚻߛߌߢߢ߈ߥ޿ㇱಽ߇޽ࠆ‫ޕ‬᳢↪ᯏ߆ࠄࠢ࡜ࠨࡃߦ
ᄌࠊߞߡ߽߹ߛ߹ߛᄢ߈޿‫ᦝޕ‬ᡷߔࠆ⾌↪߽ࡔࡦ࠹࠽ࡦࠬ⾌↪߽ᜬߡߥ޿‫ޔ‬ಽ
ഀߒߡ೑↪ߔࠆ‫ߩࠗࡄޕ‬ਛߢߤࠇߛߌขࠇࠆ߆ߦߥࠆߣࠦࠬ࠻┹੎ߦߥߞߡߊ
ࠆ‫
ޕ‬㊄Ꮉ᳁
¾
☨࿖ߩࠃ߁ߥ૕ജൎ⽶ߢ᡹߼ࠆੱߚߜ߇಴ߡߊࠆ߇‫
ޕ‬Ꮉญ
¾
ߘࠇߦਸ਼ࠆੱ߽޿ࠆߛࠈ߁߇‫৻ߊߏޔ‬ㇱߢߪߥ޿ߛࠈ߁߆‫ޕ‬᳃㑆ࠃࠅ߽ࡄࡉ࡝
࠶ࠢߩᣇߢ᥉෸߇ㅴ߻ߩߢߪߥ޿߆‫ࡌࠗ࡜ࡊޔ߇ߚߞ޽߽⹤ߩ࠼࠶࡝ࡉࠗࡂޕ‬
࡯࠻ߢ᭴▽ߣ޿߁ߩ߽޽ࠆ‫ޕ‬ዊߐ޿ߣߎࠈߪᄢᚻߣ⹤߇ߢ߈ߥ޿‫
ޕ‬㊄Ꮉ᳁
࡮ HARP ᭴ᗐߩਛߢ߽‫ߪࠬࠖࡈࠝࠢ࠶ࡃޔ‬୘೎ߩᬺോ߇ᄙ޿ߩߢ㔍ߒ޿‫ޕ‬᳃㑆ߢ߽ห᭽‫ޕ‬
ਔᭂߢㅴࠎߢ޿ߊߣ⠨߃ࠆ߆‫ޕ‬㧔㆙⮮ᆔຬ㐳㧕
¾
ࡃ࠶ࠢࠝࡈ߽ࠖࠬห᭽ߦ౒ㅢൻ‫ߦ࠻ࡦࡠࡈޕ‬ㄭ޿ㇱಽ߆ࠄᓢ‫ߦޘ‬ᚻࠍߟߌߡ޿
߈‫ޔ‬ਇ቟߇ߥߊߥࠇ߫ᓢ‫ߦޘ‬ㅴዷߔࠆ‫
ޕ‬㊄Ꮉ᳁
¾
⥄ಽߩ࠺࡯࠲ࠍ಴ߒߚߊߥ޿‫߁޿ߣޔ‬௑ะߪ޽ࠆ߆‫
ޕ‬㆙⮮ᆔຬ㐳
¾
࠮ࠠࡘ࡝࠹ࠖߦ㑐ߒߡߪ‫ޔ‬᳃㑆ߣ⇣ߥࠆߩߪ‫ޔ‬ේᧄ▤ℂߪ⃻႐ߢᜬߟᔅⷐ߇޽
ࠆߎߣ‫ޕ‬ᴺᢛ஻߇ㅴࠎߢ޿ߥ޿ߩߢᛮߌ㆏ߪߚߊߐࠎ޽ࠆ‫ޕ‬㗍ߌࠆߎߣߩਇ቟
ࠃࠅ‫ޔ‬㗍ߌࠆᭉߐߩᣇ߇ᄢ߈޿‫ޕ‬૑ၮᖱႎߦߥߞߡߊࠆߣㆱߌߡㅢࠆߎߣߪߢ
߈ߥ޿‫࠲࡯࠺ޕ‬㌁ⴕߩࠃ߁ߥ߽ߩ߇ߢ߈ࠇ߫‫ߌߛߩ߽߁૶ޔ‬ឭଏߢ߈ࠆ߇‫૶ޕ‬
޿ᣇ‫ޔ‬ᖱႎṳᵨߥߤㆇ↪ߦߟ޿ߡߪ૶߁஥ߩ⽿છߣߥߞߡߊࠆ‫ޕ‬ේᧄ߇ߤߎ߆
ߦ޽ࠅ‫ߩ࠼࠙࡜ࠢ߇ߩ߁޿ߣࠬࡆ࡯ࠨߌߛ߈ߣ߁૶ޔ‬ᆫߢߪߥ޿߆‫
ޕ‬㊄Ꮉ᳁
࡮ ේᧄ▤ℂ߽ⴕߞߡ޿ࠆߩ߆‫
ޕ‬ᐔᧁ
¾
ⴕߞߡ޿ࠆ‫
ޕ‬㊄Ꮉ᳁
࡮ ઁ࿾ၞ߽߳ዷ㐿ߒߡ޿ࠆߩ߆‫
ޕߪࠖ࠹࡝ࡆ࡜࡯ࠤࠬޕ‬ᐔᧁ
¾
ችፒߣᄢಽ‫ޕ‬ᐢߍߚ޿ߣᕁ߁߇‫߽ߘ߽ߘޕ޿ߥ߆޿ߪߦ࠭࡯ࡓࠬ߆ߥ߆ߥޔ‬㔚
ሶ↳⺧ߢߪ‫ޔ‬෼⚊߿ᦠ㘃ࠍขࠅߦⴕߊㇱಽ߇޽ࠅ‫߽ߘ߽ߘޔ‬ቢో㔚ሶൻ߇ㅴࠎ
ߢ޿ߥ޿‫ޕ‬ASP ੐ᬺ⠪ߥߩߢ‫ߩ⥄⁛ޔ‬⠨߃ߣߒߡዷ㐿ߢ߈ࠆ‫
ޕ‬㊄Ꮉ᳁
࡮ ࠕࡦࠤ࡯࠻ߢߪ࠮ࠠࡘ࡝࠹ࠖ߇ᄢ੐ߛߣ⸒ࠊࠇࠆ߇‫ࠍ⹤ߩࠩ࡯࡙ޔ‬⡞ߊߣ‫ޔ‬ታ㓙ߪ޽߹
ࠅ⠨߃ߡ޿ߥ޿ࠃ߁ߛ߇‫
ޕ‬Ꮉญ
¾
⚕ߩ▤ℂ߽ߕߐࠎߥߩ߇⃻⁁‫ߣࠎߜ߈ޕ‬ᢎ߃ࠆߎߣ߇ᔅⷐ‫ߪߣࠩ࡯࡙ޕ‬ኻ㕙ߢ
⏕⹺ࠍขࠆ߇‫ᧄޔ‬ᒰߦℂ⸃ߒߡ޿ࠆ߆ߪࠊ߆ࠄߥ޿‫⽿ޕ‬છ໧㗴ߛߌ‫ߦᧅ౉ޕ‬ෳ
ടߒߡߊࠆડᬺߪ‫ޔ‬ኻ╷ߪߒߡ޿ࠆߣ⸒߁ߛߌ‫ޕ‬LGWAN-ASP ߪ LASDEC ߩ෩
ߒ޿ⷙቯ߇޽ࠆߩߢ‫ࠍ࠻ࡈ࠰ޔ࠼࡯ࡂޔ‬฽߼ߡኻᔕߒߡ޿ࠆ‫
ޕ‬㊄Ꮉ᳁
࡮ ਎ߩਛߩ⹺⼂߇ㅴࠎߢ‫ޔ‬ෂ㒾ߣߘ߁ߢߥ޿ㇱಽ߇࡙࡯ࠩߢ߽ࠊ߆ߞߡ߈ߚߣߒߡ‫ࠠ࠮ޔ‬
ࡘ࡝࠹ࠖߦኻߔࠆ࠾࡯࠭߇㗼࿷ൻߒߚ႐วߦ‫ߦߎߤޔ‬ᵈജߒߡᚻᒰࠍߒߡ޿ߌ߫ࠃ޿ߩ
ii - 22
߆‫
ޕ‬Ꮉญ
¾
⥄ᴦ૕߆ࠄ⸒߁ߣ‫ޔ‬ᡷߑࠎ߇໧㗴ߢߪߥ޿߆‫ޕ‬ᄢ߈ߥ࠻࡜ࡉ࡞ߪ߹ߛߥ޿߇‫ޔ‬
ේᧄߣߩᾖวࠍ᳇ߦߐࠇߡ޿ࠆ‫߇޿ߥ߆ߒߢ⚕ߛ߹ޔߚ߹ޕ‬ᄖ࿖ੱߩ໧㗴߽޽
ࠆ‫ޕ‬࿾ᣇߦࠃߞߡሼ߇㆑߁ߩߢ࠺ࠫ࠲࡞ࠕ࡯ࠞࠗࡉߢ߈ߥ޿‫ޕ‬หߓ߽ߩ߇૶߃
ࠆ߆‫ޔ‬ᡷߑࠎߐࠇߥ޿߆‫ޕ‬ṳࠇࠆߣ޿߁ࠃࠅ‫ޔ‬ᡷߑࠎߐࠇߥ޿߆߇໧㗴ߢߪߥ
޿߆‫
ޕ‬㊄Ꮉ᳁
࡮ ⚕ߩࡆࠫࡀࠬߦኻߔࠆ࠾࡯࠭ߪ߹ߛ޽ࠆ߆‫
ޕ‬ᐔᧁ
¾
⥄ᴦ૕ߪ⚕ߩᢥൻߥߩߢ‫ߢ⚕ߪߦ⊛⚳ᦨޔ‬ᜬߜߚ޿ߣ޿߁ⷐᦸߪᒝ޿‫ޕ‬HARP
ߦ㗬߼߫㔍ߒ޿ߣߎࠈࠍోㇱ߿ߞߡߊࠇࠆߣ޿߁ߣߎࠈ߇ᄢ੐‫ޕ‬ା㗬ࠍߤ߁ᜬ
ߞߡ߽ࠄ߃ࠆ߆߇㊀ⷐ‫
ޕ‬㊄Ꮉ᳁
࡮ 㔚ሶ⑳ᦠ▫߿ IC ࠞ࡯࠼ߪߤߎ߹ߢㅴ߻ߣ⠨߃ࠆ߆‫
ޕ‬ᐔᧁ
¾
IT ផㅴቶߣ߽⹤ࠍߒߚ߇‫ߡߞ߿߁ߤޔ‬ㅴ߻ߩ߆ࠊ߆ࠄߥ޿‫߁߽ޕ‬ㅴ߹ߥ޿߆߽
ߒࠇߥ޿‫⚿ޕ‬ዪ‫ޔ‬૗ߦ૶߁ߩ߆߇᣿⏕ߦߥߞߡ޿ߥ޿‫߁૶ߦ࠻ࡦࡌࠗߩ↢ੱޕ‬
ߦߖࠃ‫ޔ‬ᢙ࿁ߒ߆ߥ޿‫߇࠷ࡦ࠹ࡦࠦߩ߼ߚ߁ࠄ߽ߡߞ૶ޕ‬ᔅⷐ‫
ޕ‬㊄Ꮉ᳁
¾
ታ⸽ታ㛎߽ⴕࠊࠇߡ߅ࠅ‫߼⹣ࠍ࠷ࡦ࠹ࡦࠦޔ‬ㄟࠎߢ޿ࠆ߇‫ޕ‬᥉෸ߒߡ޿ߊߣ߹
ߚ໧㗴߽಴ߡߊࠆߛࠈ߁߆‫
ޕ‬㆙⮮ᆔຬ㐳
¾
ࡂ࡯࠼ߢ߇ߜ߇ߜߢߪߥߊ‫ࠆ߈ߢߦ↱⥄ߢ࠻ࡈ࠰ޔ‬ㇱಽ߇Ⴧ߃ࠆߣࠃ޿‫࡯ࡂޕ‬
࠼ߦଐሽߔࠆߣ‫⚿ޔ‬ዪࠦࠬ࠻ߦ෻ᤋߐࠇࠆ‫ޕ‬LGWAN ߽߇ߜ߇ߜߢ࠮ࠠࡘ࡝࠹ࠖ
ࡏ࠶ࠢࠬ߇޿ࠈ޿ࠈߟ޿ߡߊࠆ‫ޕ‬᳃㑆ߪߘߎ߹ߢ㊀ߚߊߥ޿ߣᕁ߁߇‫ߢߎߘޕ‬
࠮ࠠࡘ࡝࠹߽ࠖ⏕଻ߢ߈ࠇ߫ࡔ࡝࠶࠻ߣߥࠆ‫
ޕ‬㊄Ꮉ᳁
࡮ ࠮ࠠࡘ࡝࠹ࠖߩࠝࡊ࡚ࠪࡦߣߒߡ‫ߥࠎߤޔ‬ᯏ⢻߇⠨߃ࠄࠇࠆ߆‫
ޕ‬Ꮉญ
¾
࠺࡯࠲ߩฃߌᷰߒᣇᴺ‫ޔ‬ᥧภൻ╬‫ޕ߁ࠈߛࠆ޽ߪࡦ࡚ࠪࡊࠝޕࡊ࠶ࠕࠢ࠶ࡃޕ‬
቟ߊߡࠃ޿߽ߩ߆ࠄ㜞޿࡟ࡌ࡞ߩ߽ߩ߹ߢ‫⥄ޕ‬ᴦ૕ߢ߽ᗧ⼂ߪ⇣ߥࠆ‫
ޕ‬㊄Ꮉ᳁
࡮ ቟ᔃߒߡ߽ࠄ߃ࠆߩߪታ❣߇ߚߊߐࠎ޽ࠆߎߣ‫ޔ‬LGWAN-ASP ߩⷙቯߦḰ᜚ߒߡ޿ࠆߥ
ߤ‫
ޕ߆ࠆ޽߇ߣߎ߁޿߁ߤޔ‬㆙⮮ᆔຬ㐳
¾
⾗ᩰߪߺࠎߥᜬߡࠆ‫ޕ‬ታ㓙ߦߤ߁૶ߞߡ޿ࠆ߆‫ޔ‬ታ❣߇ᄢ੐‫ߌߛ♽࠻ࡦࡠࡈޕ‬
ߢߪߥߊ‫౒ޔ‬หൻࠍ਄ᚻߊ࿁ߒߡ޿ࠆታ❣ࠍ⾈ߞߡ޿ߚߛ޿ߡ޿ࠆ‫ޕ‬ᔅߕᔅⷐ‫ޕ‬
⍴ᦼߢߪߢ߈ߥ޿‫ࡦ࠮࠲࡯࠺ޕ߆ࠆ߈ߢࡦ࡚ࠪ࡯ࠤ࠾ࡘࡒࠦߢ߹ߎߤߪߣ޽ޕ‬
࠲࡯߽⷗ߡ޿ߚߛ޿ߡ޿ࠆߒ‫⥄ߦ߆޿ޔ‬ಽߩળ␠ࠍ⍮ߞߡ߽ࠄ߃ࠆ߆߇ᄢ੐‫ޕ‬
ᄢ߈ߊߥࠅߔ߉ߡ߽㔍ߒ޿ߩߢߪߥ޿߆‫߁޿߁ߎޕ‬ળ␠߇ߚߊߐࠎ޽ࠆߩ߇ℂ
ᗐ‫ޕ‬1 ␠ߢ߿ࠇࠆⷙᮨߢߪߥ޿‫
ޕ‬㊄Ꮉ᳁
એ਄
ii - 23
ઃ㍳ +++ ࠕࡦࠤ࡯࠻න⚐㓸⸘⚿ᨐ෸߮⺞ᩏ␿
ࠕࡦࠤ࡯࠻න⚐㓸⸘⚿ᨐ
‫ ╙ޣ‬1 ᰴ⺞ᩏ㧦޽ߥߚߩൕോవߩᖱႎࠪࠬ࠹ࡓߦ㑐ߔࠆ⺞ᩏ‫ో(ޤ‬ኻ⽎⠪)
F1
⾆␠߇ዻߔࠆᬺ⒳ߪᰴߩ߁ߜߤࠇߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪉㪋㪇㪊㪀
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪉㪋㪅㪋
⵾ㅧᬺ
ㆇャ䇮ୖᐶᬺ
㪇㪅㪐
㪈㪅㪎
㪐㪅㪉
෈ᄁ䊶ዊᄁᬺ䇮㘶㘩ᐫ䇮ኋᴱᬺ
㪊㪅㪏
㊄Ⲣ䊶଻㒾ᬺ
ਇേ↥ᬺ
㔚᳇ㅢାᬺ
㪈㪅㪌
㪈㪅㪐
ᖱႎ䇮㪠㪫㑐ㅪ
಴ 䊶᡼ㅍᬺ
ක≮䊶⑔␩㑐ㅪᬺ
ᢎ⢒䊶ቇ⠌ᡰេᬺ
㪊㪋㪅㪉
㪇㪅㪎
㪈㪅㪐
㪉㪅㪎
㪐㪅㪍
䈠䈱ઁ䉰䊷䊎䉴ᬺ
䈠䈱ઁ
㪋㪇㩼
㪌㪅㪉
ᑪ⸳ᬺ
㔚᳇䊶䉧䉴䊶ᾲଏ⛎䊶᳓㆏ᬺ
㪊㪇㩼
㪉㪅㪉
F2 ⾆␠ߩᓥᬺຬᢙߪᰴߩ߁ߜߤࠇߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪉㪋㪇㪊㪀
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪉㪋㪅㪎㩼
㪉㪇ੱએਅ
㪈㪇㪅㪍㩼
㪉㪈ੱ䌾㪌㪇ੱએਅ
㪏㪅㪎㩼
㪌㪈ੱ䌾㪈㪇㪇ੱએਅ
㪈㪌㪅㪎㩼
㪈㪇㪈䌾㪊㪇㪇ੱએਅ
㪈㪋㪅㪊㩼
㪊㪇㪈䌾㪈䋬㪇㪇㪇ੱએਅ
㪈㪉㪅㪍㩼
㪈䋬㪇㪇㪈䌾㪌䋬㪇㪇㪇ੱએਅ
㪌䋬㪇㪇㪈䌾㪈㪇䋬㪇㪇㪇ੱએਅ
㪈㪇䋬㪇㪇㪈ੱએ਄
㪊㪇㩼
㪌㪅㪌㩼
㪎㪅㪐㩼
iii - 1
F3 ⾆␠ߩᄁ਄㜞ߪᰴߩ߁ߜߤࠇߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪉㪋㪇㪊㪀
㪈㪍㪅㪇㩼
㪉㪉㪅㪈㩼
㪈㪍㪅㪍㩼
㪈㪐㪅㪎㩼
㪉㪌㪅㪍㩼
㪈ం౞ᧂḩ
㪈㪇ం䌾㪈㪇㪇ం౞ᧂḩ
㪈䋬㪇㪇㪇ం౞એ਄
㪈ం䌾㪈㪇ం౞ᧂḩ
㪈㪇㪇ం䌾㪈䋬㪇㪇㪇ం౞ᧂḩ
F4 ⾆␠ߩ⋥ㄭᐕᐲߩ IT ᛩ⾗㗵㧔੍▚㧕ߦߟ޿ߡ‫ޔ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪉㪋㪇㪊㪀
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪈㪊㪅㪉㩼
ᛩ⾗䈭䈚
㪉㪎㪅㪏㩼
㪌㪇㪇ਁ౞ᧂḩ
㪎㪅㪉㩼
㪌㪇㪇ਁ౞䌾㪈䋬㪇㪇㪇ਁ౞ᧂḩ
㪎㪅㪐㩼
㪈䋬㪇㪇㪇ਁ౞䌾㪌䋬㪇㪇㪇ਁ౞ᧂḩ
㪋㪅㪈㩼
㪌䋬㪇㪇㪇ਁ౞䌾㪈ం౞ᧂḩ
㪏㪅㪉㩼
㪈ం౞䌾㪈㪇ం౞ᧂḩ
㪊㪅㪍㩼
㪈㪇ం౞䌾㪈㪇㪇ం౞ᧂḩ
㪋㪅㪉㩼
㪈㪇㪇ం౞એ਄
㪉㪊㪅㪎㩼
䉒䈎䉌䈭䈇
F5 F4 ߩ IT ᛩ⾗㗵ߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖኻ╷⾌↪㗵ߩഀวߦߟ޿ߡ‫ޔ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1
ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪉㪋㪇㪊㪀
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪍㪅㪈㩼
ᛩ⾗䈭䈚
㪈㪉㪅㪎㩼
㪈䋦ᧂḩ
㪈㪊㪅㪈㩼
㪈䌾㪊䋦ᧂḩ
㪈㪋㪅㪊㩼
㪊䌾㪌䋦ᧂḩ
㪉㪇㪅㪈㩼
㪌䌾㪈㪇䋦ᧂḩ
㪈㪈㪅㪎㩼
㪈㪇䌾㪉㪇䋦ᧂḩ
㪋㪅㪋㩼
㪉㪇䌾㪊㪇䋦ᧂḩ
㪊㪇䋦એ਄
㪊㪅㪇㩼
㪈㪋㪅㪎㩼
䉒䈎䉌䈭䈇
iii - 2
㪊㪇㩼
Q1 ⾆␠ߩᖱႎࠪࠬ࠹ࡓߦ߅޿ߡ਄⸥ߩࠃ߁ߥࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬࠍ೑↪ߒߡ޿߹
ߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪉㪋㪇㪊㪀
㪈㪌㪅㪋㩼
㪉㪉㪅㪈㩼
㪉㪊㪅㪈㩼
㪊㪐㪅㪋㩼
೑↪䈚䈩䈇䉎
⃻࿷೑↪䈚䈩䈇䈭䈇䈏䇮੹ᓟ೑↪䉕ᬌ⸛䈚䈩䈇䉎
⃻࿷೑↪䈚䈩䈍䉌䈝䇮੹ᓟ䉅೑↪䈜䉎੍ቯ䈲䈭䈇
䉒䈎䉌䈭䈇
Q2 ⾆␠ߢ਄⸥ߩࠃ߁ߥࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬࠍ೑↪ߒߡ޿ߥ޿ℂ↱ߪ૗ߢߔ߆‫ޕ‬ᒰ
ߡߪ߹ࠆ߽ߩߔߴߡ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬Q1 ߢ‫ޟ‬3㧚⃻࿷೑↪ߒߡ߅ࠄߕ‫੹ޔ‬ᓟ߽೑↪ߔࠆ੍ቯ
ߪߥ޿‫ߣޠ‬࿁╵ߐࠇߚᣇߩߺ‫ޤ‬
㪇㩼
㩿㪥㪔㪐㪋㪍㪀
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㪌㪇㩼
㘈ቴ䊶ขᒁవ䈱ℂ⸃䉕ᓧ䉌䉏䈭䈎䈦䈢
㪐㪇㩼
㪈㪇㪇㩼
㪈㪅㪈㩼
㪉㪋㪅㪇㩼
㪈㪐㪅㪌㩼
䉶䉨䊠䊥䊁䉞䈮ਇ቟䈏䈅䉎
㪈㪏㪅㪉㩼
ା㗬ᕈ䈮ਇ቟䈏䈅䉎
Q3
㪏㪇㩼
㪌㪅㪏㩼
䉮䉴䊃䊜䊥䉾䊃䈏ᓧ䉌䉏䈭䈇
䉲䉴䊁䊛䉕ᄖㇱ䈮಴䈞䈭䈇ⷙቯ䈏䈅䉎䈢䉄
㪏㪅㪎㩼
䉲䉴䊁䊛ᡷୃᤨᦼ䈪䈭䈇䈢䉄
㪐㪅㪋㩼
䈠䈱ઁ
㪎㪇㩼
㪍㪏㪅㪏㩼
ᔅⷐᕈ䈏䈭䈇
ౝㇱ䋨␠ౝ䇮♽೉ડᬺ╬䋩䈱ℂ⸃䉕ᓧ䉌䉏䈭䈎䈦䈢
㪍㪇㩼
㪉㪅㪈㩼
⾆␠ߦ߅ߌࠆ⃻࿷ߩᖱႎࠪࠬ࠹ࡓߩ⁁ᴫߦߟ޿ߡ‫߽ᦨޔ‬ㄭ޿߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪉㪋㪇㪊㪀
㪎㪅㪎㩼
㪈㪅㪊㩼
㪉㪈㪅㪉㩼
㪊㪉㪅㪏㩼
㪊㪎㪅㪇㩼
ᆔ⸤㐿⊒䈱䉲䉴䊁䊛䉕ਛᔃ䈮೑↪䈚䈩䈇䉎
⥄␠㐿⊒䈱䉲䉴䊁䊛䉕ਛᔃ䈮೑↪䈚䈩䈇䉎
䊌䉾䉬䊷䉳⵾ຠ䉕ਛᔃ䈮೑↪䈚䈩䈇䉎
䊈䉾䊃䊪䊷䉪਄䈱䉰䊷䊎䉴䉕ਛᔃ䈮೑↪䈚䈩䈇䉎
䈠䈱ઁ
iii - 3
Q4 ⾆␠ߦ߅ߌࠆએਅߩฦᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬ㧔ࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬ
ߦ㒢ࠄߕ㧕ߩዉ౉⁁ᴫࠍ߅╵߃ਅߐ޿‫ޕ‬
㩿㪥㪔㪉㪋㪇㪊㪀
㪇㩼
㪈㪇㩼 㪉㪇㩼 㪊㪇㩼 㪋㪇㩼 㪌㪇㩼 㪍㪇㩼 㪎㪇㩼 㪏㪇㩼 㪐㪇㩼 㪈㪇㪇㩼
䊜䊷䊦䊐䉞䊦䉺䊥䊮䉫䉿䊷䊦䊶䉰䊷䊎䉴
㪉㪉㪅㪏㩼
䉲䊮䉫䊦䉰䉟䊮䉥䊮
䉲䊮䉪䊤䉟䉝䊮䊃
⛔ว㪠㪛▤ℂ䉿䊷䊦
㪌㪊㪅㪐㩼
㪌㪅㪐㩼
㪏㪅㪋㩼
㪌㪈㪅㪍㩼
㪈㪋㪅㪊㩼 㪈㪈㪅㪍㩼
㪈㪐㪅㪉㩼
䊂䊷䉺ᥧภൻ䉿䊷䊦㩿㪛㪣㪧䋺㪛㪸㫋㪸㩷㪣㫆㫊㫊㩷㪧㫉㪼㫍㪼㫅㫋㫀㫆㫅䇮
㔚ሶㅘ䈎䈚╬䉅฽䉃㪀
㪉㪐㪅㪉㩼
䊄䉨䊠䊜䊮䊃䊶䉮䊮䊁䊮䉿▤ℂ䉿䊷䊦䋨䉝䉪䉶䉴೙ᓮ䋩
㪋㪈㪅㪍㩼
㪏㪅㪊㩼
㪐㪅㪐㩼
㪋㪏㪅㪊㩼
㪮㪼㪹䉝䊒䊥䉬䊷䉲䊢䊮䊐䉜䉟䉝䉡䉤䊷䊦
ዉ౉ᷣ䉂
iii - 4
㪈㪊㪅㪐㩼
㪋㪎㪅㪋㩼
㪌㪌㪅㪉㩼
䊨䉫෼㓸䊶଻▤䊶⸃ᨆ䇮ᄌᦝ▤ℂ䉿䊷䊦╬
㪈㪌㪅㪎㩼
㪌㪇㪅㪊㩼
㪈㪇㪅㪈㩼
䊂䊷䉺䊋䉾䉪䉝䉾䊒䉿䊷䊦䊶䉰䊷䊎䉴㩿␠ౝ䈱ᖱႎ⾗↥䈮ኻ䈜䉎
䊂䉞䉴䉪㪆䊁䊷䊒䊋䉾䉪䉝䉾䊒㪀
㪈㪍㪅㪈㩼
㪌㪌㪅㪐㩼
㪐㪅㪎㩼
ዉ౉ᬌ⸛ਛ
㪈㪊㪅㪊㩼
㪉㪌㪅㪊㩼
㪊㪌㪅㪋㩼
㪎㪅㪍㩼
ᧂዉ౉
㪈㪇㪅㪎㩼
㪈㪎㪅㪉㩼
㪌㪎㪅㪐㩼
㪐㪅㪉㩼
㪉㪍㪅㪈㩼
㪉㪐㪅㪌㩼
㪊㪈㪅㪌㩼
䉒䈎䉌䈭䈇
㪈㪈㪅㪉㩼
㪈㪊㪅㪉㩼
㪈㪉㪅㪎㩼
‫ ╙ޣ‬1 ᰴ⺞ᩏ㧦޽ߥߚߩൕോవߩᖱႎࠪࠬ࠹ࡓߦ㑐ߔࠆ⺞ᩏ‫ ╙(ޤ‬2 ᰴ⺞ᩏኻ⽎⠪ߩߺ)
F1
⾆␠߇ዻߔࠆᬺ⒳ߪᰴߩ߁ߜߤࠇߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪊㪇㪌㪀
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪊㪅㪇㩼
ᑪ⸳ᬺ
㪊㪈㪅㪏㩼
⵾ㅧᬺ
㔚᳇䊶䉧䉴䊶ᾲଏ⛎䊶᳓㆏ᬺ
㪇㪅㪎㩼
㪊㪅㪇㩼
ㆇャ䇮ୖᐶᬺ
㪈㪈㪅㪈㩼
෈ᄁ䊶ዊᄁᬺ䇮㘶㘩ᐫ䇮ኋᴱᬺ
㪍㪅㪐㩼
㊄Ⲣ䊶଻㒾ᬺ
ਇേ↥ᬺ
㪈㪅㪊㩼
㪉㪅㪍㩼
㔚᳇ㅢାᬺ
㪉㪍㪅㪉㩼
ᖱႎ䇮㪠㪫㑐ㅪ
಴ 䊶᡼ㅍᬺ
ක≮䊶⑔␩㑐ㅪᬺ
㪇㪅㪎㩼
㪈㪅㪊㩼
㪊㪅㪇㩼
ᢎ⢒䊶ቇ⠌ᡰេᬺ
㪏㪅㪉㩼
䈠䈱ઁ䉰䊷䊎䉴ᬺ
䈠䈱ઁ
㪋㪇㩼
㪇㪅㪊㩼
F2 ⾆␠ߩᓥᬺຬᢙߪᰴߩ߁ߜߤࠇߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪊㪇㪌㪀
㪇㩼
㪈㪇㩼
㪉㪇ੱએਅ
㪇㪅㪇㩼
㪉㪈ੱ䌾㪌㪇ੱએਅ
㪇㪅㪇㩼
㪉㪇㩼
㪊㪇㩼
㪈㪈㪅㪏㩼
㪌㪈ੱ䌾㪈㪇㪇ੱએਅ
㪈㪇㪈䌾㪊㪇㪇ੱએਅ
㪉㪌㪅㪐㩼
㪉㪋㪅㪍㩼
㪊㪇㪈䌾㪈䋬㪇㪇㪇ੱએਅ
㪈䋬㪇㪇㪈䌾㪌䋬㪇㪇㪇ੱએਅ
㪉㪇㪅㪊㩼
㪍㪅㪐㩼
㪌䋬㪇㪇㪈䌾㪈㪇䋬㪇㪇㪇ੱએਅ
㪈㪇㪅㪌㩼
㪈㪇䋬㪇㪇㪈ੱએ਄
F3 ⾆␠ߩᄁ਄㜞ߪᰴߩ߁ߜߤࠇߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪊㪇㪌㪀
㪉㪊㪅㪊㩼
㪇㪅㪊㩼
㪐㪅㪉㩼
㪊㪏㪅㪎㩼
㪉㪏㪅㪌㩼
㪈ం౞ᧂḩ
㪈㪇ం䌾㪈㪇㪇ం౞ᧂḩ
㪈䋬㪇㪇㪇ం౞એ਄
㪈ం䌾㪈㪇ం౞ᧂḩ
㪈㪇㪇ం䌾㪈䋬㪇㪇㪇ం౞ᧂḩ
iii - 5
㪋㪇㩼
F4 ⾆␠ߩ⋥ㄭᐕᐲߩ IT ᛩ⾗㗵㧔੍▚㧕ߦߟ޿ߡ‫ޔ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㩿㪥㪔㪊㪇㪌㪀
ᛩ⾗䈭䈚
㪉㪅㪊㩼
㪌㪇㪇ਁ౞ᧂḩ
㪈㪈㪅㪌㩼
㪌㪇㪇ਁ౞䌾㪈䋬㪇㪇㪇ਁ౞ᧂḩ
㪈㪇㪅㪏㩼
㪈䋬㪇㪇㪇ਁ౞䌾㪌䋬㪇㪇㪇ਁ౞ᧂḩ
㪈㪎㪅㪎㩼
㪌䋬㪇㪇㪇ਁ౞䌾㪈ం౞ᧂḩ
㪐㪅㪏㩼
㪈㪉㪅㪌㩼
㪈ం౞䌾㪈㪇ం౞ᧂḩ
㪈㪇ం౞䌾㪈㪇㪇ం౞ᧂḩ
㪍㪅㪐㩼
㪎㪅㪉㩼
㪈㪇㪇ం౞એ਄
䉒䈎䉌䈭䈇
㪉㪈㪅㪊㩼
F5 F4 ߩ IT ᛩ⾗㗵ߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖኻ╷⾌↪㗵ߩഀวߦߟ޿ߡ‫ޔ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1
ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪉㪊㪊㪀
ᛩ⾗䈭䈚
㪈䋦ᧂḩ
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪋㪇㩼
㪈㪅㪊㩼
㪊㪅㪐㩼
㪈䌾㪊䋦ᧂḩ
㪈㪉㪅㪋㩼
㪊䌾㪌䋦ᧂḩ
㪈㪏㪅㪐㩼
㪌䌾㪈㪇䋦ᧂḩ
㪉㪊㪅㪍㩼
㪈㪌㪅㪐㩼
㪈㪇䌾㪉㪇䋦ᧂḩ
㪉㪇䌾㪊㪇䋦ᧂḩ
㪊㪇䋦એ਄
㪊㪇㩼
㪏㪅㪉㩼
㪊㪅㪋㩼
䉒䈎䉌䈭䈇
㪈㪉㪅㪋㩼
Q1 ⾆␠ߩᖱႎࠪࠬ࠹ࡓߦ߅޿ߡ਄⸥ߩࠃ߁ߥࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬࠍ೑↪ߒߡ޿߹
ߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㪇㪅㪇㩼
㩿㪥㪔㪊㪇㪌㪀
㪇㪅㪇㩼
㪋㪐㪅㪏㩼
㪌㪇㪅㪉㩼
೑↪䈚䈩䈇䉎
⃻࿷೑↪䈚䈩䈇䈭䈇䈏䇮੹ᓟ೑↪䉕ᬌ⸛䈚䈩䈇䉎
⃻࿷೑↪䈚䈩䈍䉌䈝䇮੹ᓟ䉅೑↪䈜䉎੍ቯ䈲䈭䈇
䉒䈎䉌䈭䈇
iii - 6
Q3
⾆␠ߦ߅ߌࠆ⃻࿷ߩᖱႎࠪࠬ࠹ࡓߩ⁁ᴫߦߟ޿ߡ‫߽ᦨޔ‬ㄭ޿߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪊㪇㪌㪀
㪋㪅㪊㩼 㪇㪅㪊㩼
㪉㪎㪅㪉㩼
㪉㪎㪅㪉㩼
㪋㪈㪅㪇㩼
ᆔ⸤㐿⊒䈱䉲䉴䊁䊛䉕ਛᔃ䈮೑↪䈚䈩䈇䉎
⥄␠㐿⊒䈱䉲䉴䊁䊛䉕ਛᔃ䈮೑↪䈚䈩䈇䉎
䊌䉾䉬䊷䉳⵾ຠ䉕ਛᔃ䈮೑↪䈚䈩䈇䉎
䊈䉾䊃䊪䊷䉪਄䈱䉰䊷䊎䉴䉕ਛᔃ䈮೑↪䈚䈩䈇䉎
Q4 ⾆␠ߦ߅ߌࠆએਅߩฦᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬ㧔ࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬ
ߦ㒢ࠄߕ㧕ߩዉ౉⁁ᴫࠍ߅╵߃ਅߐ޿‫ޕ‬
㪇㩼
㩿㪥㪔㪊㪇㪌㪀
㪈㪇㩼 㪉㪇㩼 㪊㪇㩼 㪋㪇㩼
㪍㪏㪅㪐㩼
䊜䊷䊦䊐䉞䊦䉺䊥䊮䉫䉿䊷䊦䊶䉰䊷䊎䉴
㪊㪏㪅㪋㩼
䉲䊮䉫䊦䉰䉟䊮䉥䊮
䉲䊮䉪䊤䉟䉝䊮䊃
⛔ว㪠㪛▤ℂ䉿䊷䊦
䊂䊷䉺ᥧภൻ䉿䊷䊦㩿㪛㪣㪧䋺㪛㪸㫋㪸㩷㪣㫆㫊㫊㩷㪧㫉㪼㫍㪼㫅㫋㫀㫆㫅䇮
㔚ሶㅘ䈎䈚╬䉅฽䉃㪀
㪌㪇㩼 㪍㪇㩼 㪎㪇㩼 㪏㪇㩼 㪐㪇㩼 㪈㪇㪇㩼
㪈㪊㪅㪏㩼
㪉㪎㪅㪉㩼
㪉㪉㪅㪊㩼
㪊㪇㪅㪉㩼
㪈㪐㪅㪊㩼
㪊㪌㪅㪋㩼
㪈㪍㪅㪋㩼
㪋㪊㪅㪍㩼
䊄䉨䊠䊜䊮䊃䊶䉮䊮䊁䊮䉿▤ℂ䉿䊷䊦䋨䉝䉪䉶䉴೙ᓮ䋩
䊂䊷䉺䊋䉾䉪䉝䉾䊒䉿䊷䊦䊶䉰䊷䊎䉴㩿␠ౝ䈱ᖱႎ⾗↥䈮ኻ䈜䉎
䊂䉞䉴䉪㪆䊁䊷䊒䊋䉾䉪䉝䉾䊒㪀
㪏㪅㪐㩼
㪈㪎㪅㪇㩼 㪌㪅㪉㩼
㪋㪇㪅㪇㩼
㪎㪅㪐㩼
㪋㪋㪅㪊㩼
㪍㪅㪉㩼
㪋㪊㪅㪐㩼
㪍㪅㪍㩼
㪋㪇㪅㪎㩼
㪎㪅㪌㩼
㪈㪏㪅㪇㩼
㪊㪉㪅㪈㩼
㪍㪍㪅㪍㩼
㪈㪋㪅㪏㩼
䊨䉫෼㓸䊶଻▤䊶⸃ᨆ䇮ᄌᦝ▤ℂ䉿䊷䊦╬
㪌㪎㪅㪎㩼
㪈㪎㪅㪋㩼
㪮㪼㪹䉝䊒䊥䉬䊷䉲䊢䊮䊐䉜䉟䉝䉡䉤䊷䊦
㪌㪐㪅㪊㩼
㪈㪉㪅㪌㩼
ዉ౉ᷣ䉂
iii - 7
ዉ౉ᬌ⸛ਛ
ᧂዉ౉
㪍㪅㪉㩼
㪈㪊㪅㪈㩼 㪌㪅㪍㩼
㪉㪇㪅㪇㩼
㪉㪈㪅㪍㩼
䉒䈎䉌䈭䈇
㪋㪅㪐㩼
㪍㪅㪍㩼
‫ ╙ޣ‬2 ᰴ⺞ᩏ㧦ࠢ࡜࠙࠼/ SaaS ೑↪ߦ㑐ߔࠆ⺞ᩏ‫ޤ‬
Q1 ⾆␠ߩฦᖱႎࠪࠬ࠹ࡓߦ㑐ߔࠆࠢ࡜࠙࠼/SaaS ߩ೑↪㧔ࠢ࡜࠙࠼਄ߦ᭴▽ߒߡ޿ࠆ߽ߩ
߽฽߻㧕⁁ᴫࠍ߅╵߃ਅߐ޿‫࠼࠙࡜ࠢޣޕ‬/SaaS ೑↪⠪‫ޔ‬೑↪ᬌ⸛⠪‫ޤ‬
‫ޣ‬A.ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
㪇㩼
㩿㪥㪔㪊㪇㪌㪀
㘈ቴ▤ℂ䋨㪚㪩㪤䋩
༡ᬺᡰេ䋨㪪㪝㪘䋩
⽼ᄁ䊶࿷ᐶ▤ℂ
↢↥▤ℂ
ડᬺ⾗Ḯ⸘↹㩿㪜㪩㪧㪀
㪈㪇㩼
㪉㪇㩼
㪈㪍㪅㪋㩼
㪐㪅㪌㩼
㪎㪅㪌㩼
㪋㪇㩼
㪌㪇㩼
㪍㪇㩼
㪈㪏㪅㪇㩼
㪈㪊㪅㪏㩼
㪈㪇㪅㪏㩼
㪊㪇㩼
㪎㪇㩼
㪍㪌㪅㪍㩼
㪍㪋㪅㪐㩼
㪉㪈㪅㪊㩼
㪈㪍㪅㪈㩼
㪎㪊㪅㪈㩼
㪈㪉㪅㪈㩼
㪎㪏㪅㪋㩼
㪏㪇㪅㪇㩼
㪈㪉㪅㪌㩼
ൕᕃ▤ℂ
㪈㪋㪅㪏㩼
⛎ਈ⸘▚
㪈㪊㪅㪈㩼
㪈㪉㪅㪏㩼
㪎㪋㪅㪈㩼
ળ⸘䊶⽷ോ
㪈㪊㪅㪋㩼
㪈㪉㪅㪈㩼
㪎㪋㪅㪋㩼
㪉㪈㪅㪇㩼
㪍㪋㪅㪊㩼
ၮᐙ♽䉲䉴䊁䊛䋺䈠䈱ઁ 㪈㪅㪍㩼 㪎㪅㪊㩼
㪐㪈㪅㪈㩼
೑↪ਛ
೑↪ᬌ⸛ਛ
iii - 8
೑↪੍ቯ䈭䈚
㪏㪇㩼
㪐㪇㩼
㪈㪇㪇㩼
‫ޣ‬B.㕖ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
㪇㩼
㩿㪥㪔㪊㪇㪌㪀
㪈㪇㩼
䉫䊦䊷䊒䉡䉢䉝
㪪㪥㪪䇮䉼䊞䉾䊃䉿䊷䊦
㪋㪇㩼
㪌㪇㩼
㪼䊤䊷䊆䊮䉫
㪈㪉㪅㪏㩼
䊐䉜䉟䊦ォㅍ䉿䊷䊦
㪈㪈㪅㪏㩼
㪎㪎㪅㪋㩼
㪍㪐㪅㪉㩼
㪈㪍㪅㪋㩼
㪎㪈㪅㪈㩼
㪈㪐㪅㪇㩼
㪍㪏㪅㪉㩼
㪈㪌㪅㪎㩼
㪎㪉㪅㪌㩼
㪈㪎㪅㪇㩼
㪍㪏㪅㪉㩼
㪜㪚䉰䉟䊃ㆇ༡ 㪌㪅㪉㩼 㪈㪇㪅㪌㩼
䉮䊷䊦䉶䊮䉺䊷ᡰេ 㪌㪅㪐㩼
ଚ౉ᬌ⍮㩿䉶䉨䊠䊥䊁䉞㪀
䉡䉟䊦䉴ኻ╷䇮ଚ౉ᬌ⍮એᄖ䈱䉶䉨䊠䊥䊁䉞㑐ㅪ䉰䊷䊎䉴
㪏㪋㪅㪊㩼
㪏㪉㪅㪍㩼
㪈㪈㪅㪌㩼
㪈㪎㪅㪇㩼
䉡䉟䊦䉴ኻ╷㩿䉶䉨䊠䊥䊁䉞㪀
㪈㪇㪇㩼
㪋㪉㪅㪊㩼
㪈㪏㪅㪇㩼
㪈㪋㪅㪏㩼
㪐㪇㩼
㪍㪋㪅㪐㩼
㪈㪊㪅㪏㩼
㪈㪉㪅㪌㩼
㪏㪇㩼
㪋㪉㪅㪇㩼
㪉㪉㪅㪊㩼
㪏㪅㪐㩼
Ꮽ␿䊶ᢥᦠ▤ℂ䉲䉴䊁䊛
㪎㪇㩼
㪊㪇㪅㪉㩼
㪈㪉㪅㪏㩼
㪈㪉㪅㪏㩼
㪍㪇㩼
㪊㪉㪅㪌㩼
㪉㪎㪅㪌㩼
ᢥᦠ䉿䊷䊦㩿㪦㪽㪽㫀㪺㪼♽㪀
䊖䊷䊛䊕䊷䉳ㆇ༡
㪊㪇㩼
㪉㪌㪅㪍㩼
䊜䊷䊦䋨㪮㪼㪹䊜䊷䊦฽䉃䋩
䊁䊧䊎ળ⼏䉲䉴䊁䊛
㪉㪇㩼
㪈㪏㪅㪎㩼
㪍㪋㪅㪊㩼
㪈㪍㪅㪋㩼
㪈㪉㪅㪌㩼
㪎㪈㪅㪈㩼
㪇㪅㪊㩼
㪇㪅㪎㩼
㕖ၮᐙ♽䉲䉴䊁䊛䋺䈠䈱ઁ
㪈㪅㪊㩼 㪇㪅㪊㩼
೑↪ਛ
೑↪ᬌ⸛ਛ
೑↪੍ቯ䈭䈚
Q2 ⾆␠ߩ਄⸥ߩࠪࠬ࠹ࡓࠍ฽߻ో␠ߩోᖱႎࠪࠬ࠹ࡓߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩ೑↪ഀ
วߪߤߩ⒟ᐲߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫࠼࠙࡜ࠢޣޕ‬/SaaS ೑↪⠪ߩߺ‫ޔ‬
એਅห᭽‫ޤ‬
㩿㪥㪔㪈㪌㪉㪀
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪈㪌㪅㪏㩼
㪈㪇䌾㪉㪇䋦ᧂḩ
㪈㪏㪅㪋㩼
㪉㪇䌾㪊㪇䋦ᧂḩ
㪈㪋㪅㪌㩼
㪍㪅㪍㩼
㪊㪇䌾㪋㪇䋦ᧂḩ
㪊㪅㪊㩼
㪋㪇䌾㪌㪇䋦ᧂḩ
㪈㪅㪊㩼
㪊㪅㪊㩼
㪍㪇䌾㪎㪇䋦ᧂḩ
㪎㪇䌾㪏㪇䋦ᧂḩ
㪋㪇㩼
㪊㪋㪅㪉㩼
㪌䋦ᧂḩ
㪌䌾㪈㪇䋦ᧂḩ
㪌㪇䌾㪍㪇䋦ᧂḩ
㪊㪇㩼
㪈㪅㪊㩼
㪏㪇䌾㪐㪇䋦ᧂḩ
㪇㪅㪎㩼
㪐㪇䌾㪈㪇㪇䋦
㪇㪅㪎㩼
iii - 9
Q3 ⾆␠ߢߪࠢ࡜࠙࠼/SaaS ࠍߤߩࠃ߁ߥᒻᘒߢ᭴▽‫ޔ‬೑↪ߒߡ޿߹ߔ߆‫⁁ߩ␠⾆߽ᦨޕ‬ᴫ
ߦㄭ޿߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
̪ Q1 ߢ A‫ޔ‬B ਔᣇߦ߅޿ߡ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪߘࠇߙࠇߦߟ޿ߡ࿁╵‫ ޕ‬ᣇߩ
ߺ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪ‫ ޔ‬ᣇߩߺ࿁╵‫ޕ‬
‫ޣ‬A.ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
㩿㪥㪔㪐㪌㪀
㪋㪋㪅㪉㩼
㪌㪌㪅㪏㩼
ᄖㇱ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱䉪䊤䉡䊄ⅣႺ䉕೑↪䈚䈩䈇䉎
⥄␠䈮䉪䊤䉡䊄ⅣႺ䉕᭴▽䈚䈩䈇䉎
‫ޣ‬B.㕖ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
㩿㪥㪔㪈㪊㪊㪀
㪋㪍㪅㪍㩼
㪌㪊㪅㪋㩼
ᄖㇱ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱䉪䊤䉡䊄ⅣႺ䉕೑↪䈚䈩䈇䉎
⥄␠䈮䉪䊤䉡䊄ⅣႺ䉕᭴▽䈚䈩䈇䉎
iii - 10
Q4 ⾆␠ߢߪࠢ࡜࠙࠼/SaaS ኾᬺ⠪㧔⋥ធࠢ࡜࠙࠼/SaaS ߩࡊ࡜࠶࠻ࡈࠜ࡯ࡓ߿ࠕࡊ࡝ࠤ࡯
࡚ࠪࡦࠍឭଏߔࠆ੐ᬺ⠪‫ޔ‬ዉ౉ᡰេߩߺࠍⴕ߁੐ᬺ⠪╬ߪ฽߹ߥ޿㧕ࠍว⸘૗␠೑↪ߒߡ
޿߹ߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
̪ Q1 ߢ A‫ޔ‬B ਔᣇߦ߅޿ߡ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪߘࠇߙࠇߦߟ޿ߡ࿁╵‫ ޕ‬ᣇߩ
ߺ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪ‫ ޔ‬ᣇߩߺ࿁╵‫ޕ‬
‫ޣ‬A.ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
㩿㪥㪔㪐㪌㪀
㪉㪈㪅㪈㩼
㪋㪌㪅㪊㩼
㪌㪅㪊㩼
㪌㪅㪊㩼
㪉㪊㪅㪉㩼
㪈੐ᬺ⠪䈱䉂
㪉䌾㪌੐ᬺ⠪
㪍䌾㪈㪇੐ᬺ⠪
㪈㪈੐ᬺ⠪એ਄
೑↪䈚䈩䈇䈭䈇䋨⥄␠෸䈶⥄␠䉫䊦䊷 䊒ౝ䈱䉂䈪᭴▽䇮೑↪䈚䈩䈇䉎䋩
‫ޣ‬B.㕖ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
㩿㪥㪔㪈㪊㪊㪀
㪈㪎㪅㪊㩼
㪈㪅㪌㩼
㪍㪅㪇㩼
㪋㪌㪅㪈㩼
㪊㪇㪅㪈㩼
㪈੐ᬺ⠪䈱䉂
㪉䌾㪌੐ᬺ⠪
㪍䌾㪈㪇੐ᬺ⠪
㪈㪈੐ᬺ⠪એ਄
೑↪䈚䈩䈇䈭䈇䋨⥄␠෸䈶⥄␠䉫䊦䊷 䊒ౝ䈱䉂䈪᭴▽䇮೑↪䈚䈩䈇䉎䋩
iii - 11
ߔߴ
Q5 ⾆␠ߢࠢ࡜࠙࠼/SaaS ࠍዉ౉ߔࠆ㓙‫ޕ߆ߚߒ߹޿ⴕߦ߁ࠃߩߤޔ‬ᒰߡߪ߹ࠆ߽ߩࠍߔ
ߡ߅ㆬ߮ਅߐ޿‫ޕ‬
̪ Q1 ߢ A‫ޔ‬B ߩਔᣇߦ߅޿ߡ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪߘࠇߙࠇߦߟ޿ߡ࿁╵‫ ޕ‬ᣇ
ߩߺ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪ‫ ޔ‬ᣇߩߺ࿁╵‫ޕ‬
‫ޣ‬A.ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
㩿㪥㪔㪐㪌㪀
㪈㪇㪅㪊㩼
㪉㪐㪅㪊㩼
㪉㪐㪅㪊㩼
㪊㪈㪅㪇㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ዉ౉ᡰេ䉕ฃ䈔䈢
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪એᄖ䈱੐ᬺ⠪䈮䉋䉎ዉ౉ᡰេ㩿䉮䊮䉰䊦䊁䉞䊮䉫䇮ታ
㓙䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪᭴▽䉕฽䉃㪀䉕ฃ䈔䈢
⥄␠䈪ዉ౉䈚䈢
䉒䈎䉌䈭䈇
‫ޣ‬B.㕖ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
㩿㪥㪔㪈㪊㪊㪀
㪈㪋㪅㪌㩼
㪉㪍㪅㪊㩼
㪊㪏㪅㪏㩼
㪉㪇㪅㪋㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ዉ౉ᡰេ䉕ฃ䈔䈢
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪એᄖ䈱੐ᬺ⠪䈮䉋䉎ዉ౉ᡰេ㩿䉮䊮䉰䊦䊁䉞䊮䉫䇮ታ
㓙䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪᭴▽䉕฽䉃㪀䉕ฃ䈔䈢
⥄␠䈪ዉ౉䈚䈢
䉒䈎䉌䈭䈇
iii - 12
Q6 ⾆␠ߢࠢ࡜࠙࠼/SaaS ࠍዉ౉ߔࠆߦᒰߚࠅ‫࠼࠙࡜ࠢޔ‬/SaaS ኾᬺ⠪ߩ೑↪ᬌ⸛࡮ㆬቯߦ
߅޿ߡ૗ࠍ㊀ⷞߒ߹ߒߚ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 5 ߟ߹ߢ߅ㆬ߮ਅߐ޿‫ޕ‬
㪇㩼
㩿㪥㪔㪈㪌㪉㪀
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㪌㪇㩼
㪍㪇㪅㪌㩼
㪈㪊㪅㪏㩼
ⷙᮨ
㪉㪎㪅㪍㩼
ታ❣䋨ᣢሽ㘈ቴ䇮䊡䊷 䉱ᢙ䋩
㪋㪉㪅㪈㩼
䉶䉨 䊠䊥䊁䉞ኻ╷
㪉㪇㪅㪋㩼
੐ᬺ⛮⛯ᕈ䋨ା㗬ᕈ䋩
㪊㪅㪊㩼
㪊㪋㪅㪉㩼
䉰䊘䊷䊃૕೙
⹺⸽䊶⹺ቯ╬䈱ขᓧ
╙㪊⠪䈱ផ⮈䋨䉮䊮䉰䊦䊁䉞䊮䉫╬䈮䉋䉎ખ੺䋩
䈠䈱ઁ
㪎㪇㩼
㪍㪋㪅㪌㩼
ଔᩰ
ᯏ⢻䊶䉰䊷䊎 䉴䈱⾰
䊂 䊷䉺䉶䊮䉺䊷 䈱႐ᚲ䋨࿖ౝ㒢ቯ╬䋩
㪍㪇㩼
㪍㪅㪍㩼
㪊㪅㪐㩼
㪉㪅㪍㩼
㪈㪈㪅㪉㩼
䉒䈎䉌䈭䈇
Q7 ⾆␠ߢߪ‫␠ޔ‬ౝߩࠢ࡜࠙࠼/SaaS ೑↪ߦ߅޿ߡ‫࠼࠙࡜ࠢޔ‬/SaaS ኾᬺ⠪ㆬቯ߿ᄾ⚂╬ࠍ
ߤߩࠃ߁ߦ▤ℂߒߡ޿߹ߔ߆‫⁁ߩ␠⾆߽ᦨޕ‬ᴫߦㄭ޿߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬໧ 4 ߢࠢ
࡜࠙࠼/SaaS ኾᬺ⠪ࠍ೑↪ߒߡ޿ߥ޿ߣ࿁╵ߒߚᣇએᄖ‫ޤ‬
㩿㪥㪔㪈㪊㪉㪀
㪏㪅㪊㩼
㪇㪅㪇㩼
㪈㪉㪅㪐㩼
㪈㪇㪅㪍㩼
㪍㪏㪅㪉㩼
ᖱႎ䉲䉴䊁䊛ㇱ㐷䈪৻᜝▤ℂ䈚䈩䈇䉎
⺞㆐䋨䉝䉡䊃䉸䊷䉲䊮䉫ᜂᒰ䋩ㇱ㐷䈪৻᜝▤ℂ䈚䈩䈇䉎
ฦ੐ᬺㇱ㐷䉇ㇱ⟑䈪୘೎䈮▤ℂ䈚䈩䈇䉎
ኻ⽎䉲䉴䊁䊛䈱䉥䊷䊅䊷 䉲䉾䊒䈮ᔕ䈛䈩䉬䊷䉴䊋䉟䉬䊷䉴
䈠䈱ઁ䈱႐ว
iii - 13
Q8 ⾆␠ߢߪ‫␠ޔ‬ౝߩࠢ࡜࠙࠼/SaaS ೑↪ߦ߅޿ߡ‫▤࠻ࡦ࠙ࠞࠕޔ‬ℂ߿ᄌᦝ▤ℂ╬ߩㆇ↪㕙
ߩ▤ℂࠍߤߩࠃ߁ߦⴕߞߡ޿߹ߔ߆‫⁁ߩ␠⾆߽ᦨޕ‬ᴫߦㄭ޿߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪈㪌㪉㪀
㪌㪅㪊㩼
㪇㪅㪎㩼
㪏㪅㪍㩼
㪐㪅㪉㩼
㪊㪅㪊㩼
㪎㪊㪅㪇㩼
ᖱႎ䉲䉴䊁䊛ㇱ㐷䈪৻᜝▤ℂ䈚䈩䈇䉎
⺞㆐䋨䉝䉡䊃䉸䊷䉲䊮 䉫ᜂᒰ䋩ㇱ㐷䈪৻᜝▤ℂ䈚䈩䈇䉎
ฦ੐ᬺㇱ㐷䉇ㇱ⟑䈪୘೎䈮▤ℂ䈚䈩䈇䉎
ᆔ⸤వ䈪▤ℂ䈚䈩䈇䉎
ኻ⽎䉲䉴䊁䊛䈱䉥䊷 䊅䊷䉲䉾䊒䈮ᔕ䈛䈩䉬䊷䉴䊋䉟䉬䊷䉴
䈠䈱ઁ䈱႐ว
Q9 ⾆␠ߢࠢ࡜࠙࠼/SaaS ࠍዉ౉ߔࠆߦᒰߚࠅ‫⧰ޔ‬ഭߒߚߩߪߤߩࠃ߁ߥὐߢߔ߆‫ޕ‬ᒰߡߪ
߹ࠆ߽ߩࠍ 3 ߟ߹ߢ߅ㆬ߮ਅߐ޿‫ޕ‬
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㩿㪥㪔㪈㪌㪉㪀
㪊㪏㪅㪏㩼
ౝㇱ䋨␠ౝ䇮♽೉ડᬺ䋩䈻䈱⺑᣿
㪎㪅㪐㩼
㘈ቴ䊶ขᒁవ䈻䈱⺑᣿
㪈㪎㪅㪏㩼
੐೨⺞ᩏ䊶䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪ㆬᛯ
㪐㪅㪉㩼
ᄾ⚂ᤨ䈱੤ᷤ
㪈㪎㪅㪏㩼
ᣢሽ䉲䉴䊁䊛䈎䉌䈱⒖ⴕᤨ䈱੍▚⏕଻
㪉㪌㪅㪇㩼
ᣢሽ䉲䉴䊁䊛䈎䉌䈱⒖ⴕ
㪈㪉㪅㪌㩼
ᣢሽ䉲䉴䊁䊛䈫䉪䊤䉡䊄㪆㪪㪸㪸㪪䈱⋧੕ㆇ↪ᕈ䈱⏕଻
⇣䈭䉎䉪䊤䉡䊄㪆㪪㪸㪸㪪㑆䈱⋧੕ㆇ↪ᕈ䈱⏕଻
㪋㪅㪍㩼
೑↪⁁ᴫ䈱⛔৻▤ℂ䋨ㇱ⟑Ფ೑↪䈪䉲䉴䊁䊛ㇱ㐷䈏
ో૕೑↪⁁ᴫ䉕ᛠី䈪䈐䈭䈇╬䋩
㪎㪅㪐㩼
㪉㪇㪅㪋㩼
䉶䉨 䊠䊥䊁䉞⏕଻
㪈㪈㪅㪏㩼
ㆇ↪ᤨ䈱⽶⩄
䈠䈱ઁ
㪉㪅㪇㩼
㪈㪌㪅㪏㩼
․䈮⧰ഭ䈚䈢ὐ䈲䈭䈇
iii - 14
㪌㪇㩼
Q10 ⾆␠ߢࠢ࡜࠙࠼/SaaS ࠍዉ౉ߒߚߎߣߢ‫ޔ‬ᓧࠄࠇߚࡔ࡝࠶࠻ߪ૗ߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ
߽ߩࠍ 3 ߟ߹ߢ߅ㆬ߮ਅߐ޿‫ޕ‬
㪇㩼
㩿㪥㪔㪈㪌㪉㪀
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㪌㪇㩼
㪋㪇㪅㪈㩼
䉲䉴䊁䊛㐿⊒䉮䉴䊃䈱೥ᷫ
䊊䊷䊄䉡䉢䉝䈱䉮䉴䊃೥ᷫ
㪊㪈㪅㪍㩼
㪈㪎㪅㪈㩼
䉸䊐䊃䉡䉢䉝䊶䊚䊄䊦䉡䉢䉝䈱䊤䉟䉶䊮䉴⾌↪䈱೥ᷫ
㪋㪈㪅㪋㩼
ㆇ↪䊶䊜䊮䊁䊅䊮䉴䉮䉴䊃䈱೥ᷫ
㪈㪊㪅㪏㩼
䉲䉴䊁䊛䈱㐿⊒ᦼ㑆䈱⍴❗
㪐㪅㪐㩼
น↪ᕈ䈱㜞䈘䋨䉲䉴䊁䊛䈱቟ቯᕈ䈱㜞䈘䋩
᜛ᒛᕈ䈱㜞䈘䋨৻ᤨ⊛䈮ᔅⷐ䈭䊥䉸䊷 䉴䈮ኻᔕ䈪䈐䉎╬䋩
㪈㪇㪅㪌㩼
㪐㪅㪐㩼
䉰䊷 䊎䉴䊶ᯏ⢻䈱లታ
㪎㪅㪉㩼
䉰䊘䊷 䊃૕೙䈱లታ
㪈㪍㪅㪋㩼
ᬺോല₸䈱ะ਄
㪌㪅㪊㩼
┵ᧃ䈱⥄↱ᐲ㩿ฦ⒳䊝䊋䉟䊦┵ᧃ╬䈪䉅೑↪䈪䈐䉎╬㪀
䉶䉨 䊠䊥䊁䉞䈱ᒝൻ
㪐㪅㪐㩼
㪉㪅㪇㩼
⋭䉣䊈䈭䈬ⅣႺ㕙䈪䈱ലᨐ
㪇㪅㪇㩼
䈠䈱ઁ
㪌㪅㪊㩼
䊜䊥䉾䊃䈲․䈮䈭䈇
Q11 ⾆␠ߢࠢ࡜࠙࠼/SaaS ࠍዉ౉ߔࠆ㓙‫ࠖ࠹࡝ࡘࠠ࠮ߥ߁ࠃߩߤޔ‬ኻ╷ߩᣇ㊎ࠍߣߞߡ޿
߹ߔ߆‫⁁ߩ␠⾆߽ᦨޕ‬ᴫߦㄭ޿߽ߩ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪈㪌㪉㪀
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪉㪏㪅㪐㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱䉶䉨 䊠䊥䊁䉞ኻ╷䈱䉂䈪ኻᔕ䈜 䉎
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈫੤ᷤ䈚䈩䇮ㅊട䈱䉶䉨䊠䊥䊁䉞ኻ╷䉕ଐ
㗬䈜 䉎
㪈㪋㪅㪌㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱䉶䉨 䊠䊥䊁䉞ኻ╷䈫䇮⥄␠䈱ᣢሽ䈱䉶
䉨䊠䊥䊁䉞ኻ╷䉕⚵䉂ว䉒䈞䈩ኻᔕ䈜 䉎
㪉㪍㪅㪊㩼
㪈㪌㪅㪈㩼
⥄␠䈪ᣂ䈢䈮䉶䉨 䊠䊥䊁䉞ኻ╷䉕ታᣉ䈜 䉎
㪈㪈㪅㪏㩼
⥄␠䈱ᣢሽ䈱䉶䉨 䊠䊥䊁䉞ኻ╷䈱䉂䈪ኻᔕ䈜 䉎
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪એᄖ䈱╙㪊⠪䈮䉋䉎ᣂ䈢䈭䉶䉨 䊠䊥䊁䉞
䉰䊷䊎䉴䉕೑↪䈜 䉎
㪉㪅㪇㩼
䈠䈱ઁ
㪈㪅㪊㩼
iii - 15
㪋㪇㩼
㪌㪇㩼
Q12 ⾆␠߇೑↪ߒߡ޿ࠆࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߦ߅޿ߡታᣉߐࠇߡ޿ࠆ࠮ࠠࡘ࡝࠹ࠖኻ╷
ߩ࡟ࡌ࡞ࠍߤߩࠃ߁ߦ⹏ଔߒߡ޿߹ߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬໧ 4 ߢࠢ
࡜࠙࠼/SaaS ኾᬺ⠪ࠍ೑↪ߒߡ޿ߥ޿ߣ࿁╵ߒߚᣇએᄖ‫ޤ‬
㩿㪥㪔㪈㪊㪉㪀
㪇㪅㪇㩼 㪍㪅㪈㩼
㪈㪋㪅㪋㩼
㪉㪉㪅㪎㩼
ఝ䉏䈩䈇䉎
ో䈒ା↪䈪䈐䈭䈇
᭎䈰໧㗴䈭䈇
䉒䈎䉌䈭䈇
㪌㪍㪅㪏㩼
ᄙዋਇ቟䈏䈅䉎
Q13 ⾆␠ߩࠢ࡜࠙࠼/SaaS ⒖ⴕ೨ߩࠪࠬ࠹ࡓߣᲧセߒߡ‫⃻ޔ‬࿷೑↪ߒߡ޿ࠆࠢ࡜࠙࠼/SaaS
ߩ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ࠍߤߩࠃ߁ߦ⹏ଔߒߡ޿߹ߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ
޿‫ޕ‬
㩿㪥㪔㪈㪌㪉㪀
㪊㪊㪅㪍㩼
㪋㪐㪅㪊㩼
㪈㪎㪅㪈㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ዉ౉೨䈮Ყ䈼䈩቟ᔃ䈪䈐䉎
䉪䊤䉡䊄㪆㪪㪸㪸㪪ዉ౉೨䈫Ყ䈼䈩ਇ቟䈏ᄢ䈐䈇
䉪䊤䉡䊄㪆㪪㪸㪸㪪ዉ౉೨䈫ᄌ䉒䉌䈭䈇
iii - 16
Q14 ⾆␠ߢࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߦኻߒߡቯᦼ⊛ߦታᣉߒߡ޿ࠆ࠮ࠠࡘ࡝࠹ࠖߩ࠴ࠚ࠶ࠢ
ߔߴߡ߅ㆬ߮ਅߐ޿‫ޣޕ‬໧ 4 ߢࠢ࡜࠙࠼/SaaS ኾᬺ
૕೙ߪ޽ࠅ߹ߔ߆‫ޕ‬ታᣉߒߡ޿ࠆ߽ߩࠍߔ
⠪ࠍ೑↪ߒߡ޿ߥ޿ߣ࿁╵ߒߚᣇએᄖ‫ޤ‬
㪇㩼
㩿㪥㪔㪈㪊㪉㪀
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈮ኻ䈜䉎 ⋥ធ⋙ᩏ
㪉㪊㪅㪌㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈏ᄾ⚂䈚䈢⋙ᩏੱ䈮䉋䉎 ⋙ᩏႎ๔ᦠ
䈱㑛ⷩ
㪉㪊㪅㪌㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱䉲䉴䊁䊛䈮ኻ䈜䉎 䊁䉴䊃㩿᡹᠄䊁䉴
䊃╬㪀䈱ታᣉ
㪋㪇㩼
㪌㪇㩼
㪈㪋㪅㪋㩼
㪏㪅㪊㩼
䊂䊷 䉺䉶䊮 䉺䊷 ╬䇮䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪ᣉ⸳䈱⷗ቇળ
㪉㪌㪅㪏㩼
ᖱႎ䉶䉨 䊠䊥䊁䉞䈮㑐䈜䉎 䉼䉢䉾䉪䊥䉴䊃䈱ឭ಴
㪐㪅㪈㩼
ᖱႎ䉶䉨䊠䊥䊁䉞䈮㑐䈜 䉎䉝䊮䉬䊷䊃䊶䉟䊮䉺䊎䊠䊷䈱ታᣉ
㪇㪅㪏㩼
䈠䈱ઁ
㪋㪉㪅㪋㩼
․䈮ታᣉ䈚䈩䈇䈭䈇
Q15 ࠢ࡜࠙࠼/SaaS ೑↪ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴ߪߤ߁޿ߞߚὐߦ޽ࠆߣᕁ޿߹ߔ
߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍߔߴߡ߅ㆬ߮ਅߐ޿‫ޕ‬
㪇㩼
㪈㪇㩼
㪉㪇㩼
㪊㪇㩼
㪋㪇㩼
㪌㪇㩼
㩿㪥㪔㪈㪌㪉㪀
㪋㪈㪅㪋㩼
䊂䊷䉺䈏␠ᄖ䈮଻▤䈘䉏䉎
㪊㪇㪅㪊㩼
䉰䊷䊎䉴䈏䉟䊮䉺䊷䊈䉾䊃਄䈮౏㐿䈘䉏䉎
㪉㪇㪅㪋㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ᣉ⸳䊶䊈䉾䊃䊪䊷䉪䈱น↪ᕈ䈏ૐ䈇
㪉㪈㪅㪈㩼
䊜䊮䊁䊅䊮䉴ᤨ㑆䉕▤ℂ䈪䈐䈭䈇
㪈㪌㪅㪈㩼
ᣢሽ䉲䉴䊁䊛䈫䈱⋧੕ㆇ↪ᕈ䈏⏕଻䈪䈐䈭䈇
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ᓥᬺຬ䈮䉋䉎䊚䉴䇮ౝㇱਇᱜ䈱น⢻ᕈ
䈏䈅䉎
㪉㪋㪅㪊㩼
㪈㪏㪅㪋㩼
✕ᕆᤨ䈱ᓳᣥ૕೙䈏᣿⏕䈪䈭䈇
㪈㪎㪅㪏㩼
✕ᕆᤨ䈱䊂䊷䉺଻ో䈱ᣇ㊎䈏᣿⏕䈪䈭䈇
㪎㪅㪉㩼
䉶䉨䊠䊥䊁䉞䉰䊷䊎䉴䊶ᯏ⢻䈏ૐ䈇
㪈㪎㪅㪈㩼
⋥ធ⊛䈭⋙ᩏ䉕ታᣉ䈪䈐䈭䈇
㪈㪏㪅㪋㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䈱ୟ↥䊶䉰䊷䊎䉴஗ᱛ䈱น⢻ᕈ䈏䈅䉎
䈠䈱ઁ
㪇㪅㪇㩼
․䈮䈭䈇
iii - 17
㪈㪊㪅㪏㩼
Q16 ੹ᓟࠢ࡜࠙࠼/SaaS ೑↪ߦ߅޿ߡ‫ࠍࠬࡆ࡯ࠨߥ߁ࠃߩߤޔ‬లታߒߡ߶ߒ޿ߣᕁ޿߹ߔ
ߔߴߡ߅ㆬ߮ਅߐ޿‫ޕ‬
߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍߔ
㪇㩼
㩿㪥㪔㪈㪌㪉㪀
㪈㪇㩼
㪉㪇㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪ዉ౉ᡰេ䋨䉮䊮䉰䊦䊁䉞䊮䉫䇮᭴▽╬䋩
㪋㪇㩼
㪉㪌㪅㪎㩼
䉪䊤䉡䊄㪆㪪㪸㪸㪪䈱䊒䊤䉾䊃䊐䉤䊷 䊛䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䈻䈱╙㪊⠪
⹏ଔ
䉪䊤䉡䊄㪆㪪㪸㪸㪪䈱䉝䊒䊥䉬䊷 䉲䊢䊮 䈮䈍䈔䉎䉶䉨䊠䊥䊁䉞䈻䈱╙㪊⠪
⹏ଔ
ᣢሽ䉲䉴䊁䊛䉅฽䉄䈢ో૕䉲䉴䊁䊛䈮ኻ䈜 䉎䉶䉨䊠䊥䊁䉞䉰䊷䊎
䉴
㪉㪎㪅㪇㩼
㪉㪍㪅㪊㩼
㪉㪏㪅㪐㩼
ⶄᢙ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪ኾᬺ⠪䉕೑↪䈜 䉎㓙䈱⛔ว䉰䊷䊎䉴
㪈㪏㪅㪋㩼
䉪䊤䉡䊄䈱䉝䉦䉡䊮䊃▤ℂ䊶⹺⸽䉰䊷䊎䉴
䈠䈱ઁ
㪊㪇㩼
㪈㪍㪅㪋㩼
㪇㪅㪇㩼
․䈮䈭䈇
㪉㪍㪅㪊㩼
Q17 ⾆␠ߩᖱႎࠪࠬ࠹ࡓ೑↪ߦ߅ߌࠆ㐳ᦼ⊛ߥዷᦸࠍߤߩࠃ߁ߦ⠨߃ߡ޿߹ߔ߆‫ޕ‬ᒰߡߪ
߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
㩿㪥㪔㪈㪌㪉㪀
㪉㪅㪇㩼 㪊㪅㪐㩼
㪉㪅㪍㩼
㪉㪇㪅㪋㩼
㪎㪈㪅㪈㩼
ᣢሽ䉲䉴䊁䊛䈫䉪䊤䉡䊄㪆㪪㪸㪸㪪䉕⚵䉂ว䉒䈞䇮ᦨㆡ䈭ᒻ䈪೑↪䈚䈩䈇䈐䈢䈇
ᄙ䈒䈱䉲䉴䊁䊛䉕䉪䊤䉡䊄㪆㪪㪸㪸㪪䈮⒖ⴕ䈘䈞䈩䈇䈐䈢䈇
ᣢሽ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪䉕䉇䉄䈩䇮ర䈱䉲䉴䊁䊛䈮ᚯ䈚䈢䈇
ᣢሽ䈱䉪䊤䉡䊄㪆㪪㪸㪸㪪䉕䉇䉄䈩䇮೎䈱ᒻᘒ䈻⒖ⴕ䈘䈞䈢䈇
䈠䈱ઁ
iii - 18
㪌㪇㩼
ࠕࡦࠤ࡯࠻⺞ᩏ␿
‫ ╙ޣ‬1 ᰴ⺞ᩏ‫ߩߚߥ޽ޤ‬ൕോవߩᖱႎࠪࠬ࠹ࡓߦ㑐ߔࠆࠕࡦࠤ࡯࠻
٠⾆␠ߩၮᧄᖱႎߦߟ޿ߡ߅ુ޿޿ߚߒ߹ߔ‫ޕ‬
F1
⾆␠߇ዻߔࠆᬺ⒳ߪᰴߩ߁ߜߤࠇߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬ᔅ㗇‫ޤ‬
1㧚 ᑪ⸳ᬺ
2㧚 ⵾ㅧᬺ
3㧚 㔚᳇࡮ࠟࠬ࡮ᾲଏ⛎࡮᳓㆏ᬺ
4㧚 ㆇャ‫ୖޔ‬ᐶᬺ
5㧚 ෈ᄁ࡮ዊᄁᬺ‫ޔ‬㘶㘩ᐫ‫ޔ‬ኋᴱᬺ
6㧚 ㊄Ⲣ࡮଻㒾ᬺ
7㧚 ਇേ↥ᬺ
8㧚 㔚᳇ㅢାᬺ
9㧚 ᖱႎ‫ޔ‬IT 㑐ㅪ
10㧚 ಴ ࡮᡼ㅍᬺ
11㧚 ක≮࡮⑔␩㑐ㅪᬺ
12㧚 ᢎ⢒࡮ቇ⠌ᡰេᬺ
13㧚 ߘߩઁࠨ࡯ࡆࠬᬺ
14㧚 ߘߩઁ
F2 ⾆␠ߩᓥᬺຬᢙߪᰴߩ߁ߜߤࠇߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޣޕ‬ᔅ㗇‫ޤ‬
1㧚 20 ੱએਅ
2㧚 21 ੱ㨪50 ੱએਅ
3㧚 51 ੱ㨪100 ੱએਅ
4㧚 101㨪300 ੱએਅ
5㧚 301㨪1,000 ੱએਅ
6㧚 1,001㨪5,000 ੱએਅ
7㧚 5,001㨪10,000 ੱએਅ
8㧚 10,001 ੱએ਄
F3 ⾆␠ߩᄁ਄㜞ߪᰴߩ߁ߜߤࠇߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬ᔅ㗇‫ޤ‬
1㧚 1 ం౞ᧂḩ
2㧚 1 ం㨪10 ం౞ᧂḩ
3㧚 10 ం㨪100 ం౞ᧂḩ
4㧚 100 ం㨪1,000 ం౞ᧂḩ
5㧚 1,000 ం౞એ਄
iii - 19
F4 ⾆␠ߩ⋥ㄭᐕᐲߩ IT ᛩ⾗㗵㧔੍▚㧕ߦߟ޿ߡ‫ޔ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬ᔅ㗇‫ޤ‬
1㧚 ᛩ⾗ߥߒ
2㧚 500 ਁ౞ᧂḩ
3㧚 500 ਁ౞㨪1,000 ਁ౞ᧂḩ
4㧚 1,000 ਁ౞㨪5,000 ਁ౞ᧂḩ
5㧚 5,000 ਁ౞㨪1 ం౞ᧂḩ
6㧚 1 ం౞㨪10 ం౞ᧂḩ
7㧚 10 ం౞㨪100 ం౞ᧂḩ
8㧚 100 ం౞એ਄
9㧚 ࠊ߆ࠄߥ޿
F5 F4 ߩ IT ᛩ⾗㗵ߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖኻ╷⾌↪㗵ߩഀวߦߟ޿ߡ‫ޔ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1
ߟ߅ㆬ߮ਅߐ޿‫ޣޕ‬F4 ߢㆬᛯ⢇ 1‫ޔ‬9 એᄖࠍㆬᛯߒߚᣇ‫ޤ‬
1㧚 ᛩ⾗ߥߒ
2㧚 1㧑ᧂḩ
3㧚 1㨪3㧑ᧂḩ
4㧚 3㨪5㧑ᧂḩ
5㧚 5㨪10㧑ᧂḩ
6㧚 10㨪20㧑ᧂḩ
7㧚 20㨪30㧑ᧂḩ
8㧚 30㧑એ਄
9㧚 ࠊ߆ࠄߥ޿
٠࡙࡯ࠩ߇ࡀ࠶࠻ࡢ࡯ࠢࠍㅢߓߡ࡝࠰࡯ࠬࠍᗧ⼂ߖߕߦ೑↪ߢ߈ࠆࠨ࡯ࡆࠬ㧔ࠢ࡜࠙࠼࡮
ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ‫ޔ‬SaaS: Software as a Service‫ޔ‬ASP: Application Service Provider ╬㧕19ߦ
㑐ߒߡ‫ߩ␠⾆ޔ‬ᖱႎࠪࠬ࠹ࡓߦ߅ߌࠆ೑↪⁁ᴫߦߟ޿ߡ߅ુ޿޿ߚߒ߹ߔ‫ޕ‬
Q1 ⾆␠ߩᖱႎࠪࠬ࠹ࡓߦ߅޿ߡ਄⸥ߩࠃ߁ߥࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬࠍ೑↪ߒߡ޿߹
ߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޣޕ‬ᔅ㗇‫ޤ‬
1㧚 ೑↪ߒߡ޿ࠆ
2㧚 ⃻࿷೑↪ߒߡ޿ߥ޿߇‫੹ޔ‬ᓟ೑↪ࠍᬌ⸛ߒߡ޿ࠆ
3㧚 ⃻࿷೑↪ߒߡ߅ࠄߕ‫੹ޔ‬ᓟ߽೑↪ߔࠆ੍ቯߪߥ޿
4㧚 ࠊ߆ࠄߥ޿
19
৻⥸⊛ߥ࠺࡯࠲࠮ࡦ࠲࡯‫ߪࠣࡦࠖ࠹ࠬࡎ࡮ࠣࡦࠫ࠙ࡂޔ‬㒰ߊ‫ޕ‬
iii - 20
Q2 ⾆␠ߢ਄⸥ߩࠃ߁ߥࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬࠍ೑↪ߒߡ޿ߥ޿ℂ↱ߪ૗ߢߔ߆‫ޕ‬ᒰ
ߡߪ߹ࠆ߽ߩߔߴߡ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬Q1 ߢ‫ޟ‬3㧚⃻࿷೑↪ߒߡ߅ࠄߕ‫੹ޔ‬ᓟ߽೑↪ߔࠆ੍ቯ
ߪߥ޿‫ߣޠ‬࿁╵ߐࠇߚᣇߩߺ‫ޤ‬
1㧚 ᔅⷐᕈ߇ߥ޿
2㧚 ౝㇱ㧔␠ౝ‫♽ޔ‬೉ડᬺ╬㧕ߩℂ⸃ࠍᓧࠄࠇߥ߆ߞߚ
3㧚 㘈ቴ࡮ขᒁవߩℂ⸃ࠍᓧࠄࠇߥ߆ߞߚ
4㧚 ࠦࠬ࠻ࡔ࡝࠶࠻߇ᓧࠄࠇߥ޿
5㧚 ࠮ࠠࡘ࡝࠹ࠖߦਇ቟߇޽ࠆ
6㧚 ା㗬ᕈߦਇ቟߇޽ࠆ
7㧚 ࠪࠬ࠹ࡓࠍᄖㇱߦ಴ߖߥ޿ⷙቯ߇޽ࠆߚ߼
8㧚 ࠪࠬ࠹ࡓᡷୃᤨᦼߢߥ޿ߚ߼
9㧚 ߘߩઁ㧔⥄↱⸥ㅀ㧕
Q3
⾆␠ߦ߅ߌࠆ⃻࿷ߩᖱႎࠪࠬ࠹ࡓߩ⁁ᴫߦߟ޿ߡ‫߽ᦨޔ‬ㄭ޿߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬ᔅ㗇‫ޤ‬
1㧚 ᆔ⸤㐿⊒ߩࠪࠬ࠹ࡓࠍਛᔃߦ೑↪ߒߡ޿ࠆ
2㧚 ⥄␠㐿⊒ߩࠪࠬ࠹ࡓࠍਛᔃߦ೑↪ߒߡ޿ࠆ
3㧚 ࡄ࠶ࠤ࡯ࠫ⵾ຠࠍਛᔃߦ೑↪ߒߡ޿ࠆ
4㧚 ࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬࠍਛᔃߦ೑↪ߒߡ޿ࠆ
5㧚 ߘߩઁ㧔⥄↱⸥ㅀ㧕
Q4 ⾆␠ߦ߅ߌࠆએਅߩฦᖱႎ࠮ࠠࡘ࡝࠹ࠖ⵾ຠ࡮ࠨ࡯ࡆࠬ㧔ࡀ࠶࠻ࡢ࡯ࠢ਄ߩࠨ࡯ࡆࠬ
ߦ㒢ࠄߕ㧕ߩዉ౉⁁ᴫࠍ߅╵߃ਅߐ޿‫ޣޕ‬ᔅ㗇‫ޤ‬
ዉ౉ᷣߺ
ዉ౉ᬌ⸛ਛ
ᧂዉ౉
ࠊ߆ࠄߥ޿
ࡔ࡯࡞ࡈࠖ࡞࠲࡝ࡦࠣ࠷࡯࡞࡮ࠨ࡯ࡆࠬ
Ƒ
Ƒ
Ƒ
Ƒ
ࠪࡦࠣ࡞ࠨࠗࡦࠝࡦ
Ƒ
Ƒ
Ƒ
Ƒ
ࠪࡦࠢ࡜ࠗࠕࡦ࠻
Ƒ
Ƒ
Ƒ
Ƒ
⛔ว ID ▤ℂ࠷࡯࡞
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
ࡠࠣ෼㓸࡮଻▤࡮⸃ᨆ‫ޔ‬ᄌᦝ▤ℂ࠷࡯࡞╬
Ƒ
Ƒ
Ƒ
Ƒ
࠙ࠚࡉࠕࡊ࡝ࠤ࡯࡚ࠪࡦࡈࠔࠗࠕ࠙ࠜ࡯࡞
Ƒ
Ƒ
Ƒ
Ƒ
࠺࡯࠲ᥧภൻ࠷࡯࡞㧔DLP: Data Loss Prevention‫ޔ‬
㔚ሶㅘ߆ߒ╬߽฽߻㧕
࠼ࠠࡘࡔࡦ࠻࡮ࠦࡦ࠹ࡦ࠷▤ℂ࠷࡯࡞
㧔ࠕࠢ࠮ࠬ೙ᓮ㧕
࠺࡯࠲ࡃ࠶ࠢࠕ࠶ࡊ࠷࡯࡞࡮ࠨ࡯ࡆࠬ㧔␠ౝߩᖱ
ႎ⾗↥ߦኻߔࠆ࠺ࠖࠬࠢ/࠹࡯ࡊࡃ࠶ࠢࠕ࠶ࡊ㧕
iii - 21
‫ ╙ޣ‬2 ᰴ⺞ᩏ‫࠼࠙࡜ࠢޤ‬/ SaaS ೑↪ߦ㑐ߔࠆ⺞ᩏ
ᧄࠕࡦࠤ࡯࠻ߪࡊ࡟⺞ᩏ‫ߩߚߥ޽ޟ‬ൕോవߩᖱႎࠪࠬ࠹ࡓߦ㑐ߔࠆࠕࡦࠤ࡯࠻‫޿߅ߦޠ‬
ߡ‫ߩ␠⾆ޔ‬ᖱႎࠪࠬ࠹ࡓߢࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ‫ޔ‬SaaS‫ޔ‬ASP ࠍ‫ޟ‬೑↪ߒߡ޿ࠆ‫ޠ‬
߽ߒߊߪ‫⃻ޟޔ‬࿷೑↪ߒߡ޿ߥ޿߇‫੹ޔ‬ᓟ೑↪ࠍᬌ⸛ߒߡ޿ࠆ‫ߚ޿ߛߚ޿߃╵߅ߣޠ‬ᣇࠍኻ
⽎ߣߒߡ߅ࠅ߹ߔ‫ޕ‬
ߘࠇએᄖߩᣇߪߏ࿁╵޿ߚߛߌ߹ߖࠎߩߢ‫ੌߏ߼੍ޔ‬ᛚਅߐ޿‫ޕ‬
⾆␠ߦ߅ߌࠆࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣ㧔એਅࠢ࡜࠙࠼㧕෸߮ SaaS ߩ೑↪⁁ᴫߦߟ
޿ߡ߅ુ޿޿ߚߒ߹ߔ‫ޕ‬
ߥ߅‫ޔ‬
ᧄ⺞ᩏߦ߅޿ߡࠢ࡜࠙࠼෸߮ SaaS ࠍએਅߩࠃ߁ߦቯ⟵ߒ߹ߔ‫ޕ‬
ᧄࠕࡦࠤ࡯࠻⺞ᩏߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩቯ⟵
ࠢ࡜࠙࠼㧦
ࠢ࡜࠙࠼࡮ࠦࡦࡇࡘ࡯࠹ࠖࡦࠣࠍᜰߔ߽ߩߣߒ‫߇╬ࡃ࡯ࠨޔ‬ឭଏߔࠆࠨ࡯ࡆࠬࠍ‫࡯࠰࡝ޔ‬
ࠬࠍᗧ⼂ߖߕߦࡀ࠶࠻ࡢ࡯ࠢࠍㅢߓߡ૶↪ߢ߈ࠆࡕ࠺࡞ߣቯ⟵ߔࠆ‫ޕ‬SaaS㧔Software as a
Service㧕߿ PaaS㧔Platform as a Service㧕╬ࠍ൮฽ߒߚࠃࠅᐢ޿᭎ᔨߣߔࠆ‫ޕ‬
SaaS 㧔Software as a Service㧕㧦
࡙࡯ࠩ஥ߩࠦࡦࡇࡘ࡯࠲߇࠰ࡈ࠻࠙ࠚࠕࠍ଻᦭ߔࠆߩߢߪߥߊ‫ߩࠕࠚ࠙࠻ࡈ࠰ޔ‬ᯏ⢻ࠍࠨ
࡯ࡆࠬࡊࡠࡃࠗ࠳߇ࡀ࠶࠻ࡢ࡯ࠢࠍㅢߓߡឭଏߔࠆࡕ࠺࡞ߣቯ⟵ߔࠆ‫ޕ‬ASP㧔Application
Service Provider㧕ߩㅴൻᒻߢ‫ޔ‬೑↪⠪ߦߣߞߡࠃࠅ૶޿ൎᚻ߇⦟ߊ‫ޔ‬೑↪ଔ୯߇ะ਄ߒߚ߽
ߩߣߔࠆ‫ޕ‬
̪એਅߩ⸳໧ߦ߅޿ߡࠢ࡜࠙࠼/SaaS ߣ⴫⃻ߔࠆ႐วߪ‫ޔ‬਄⸥ߢቯ⟵ߒߚࠢ࡜࠙࠼෸߮ SaaS
ߦട߃ߡ ASP ߽฽߻߽ߩߣߒ߹ߔ‫ޕ‬
Q1 ⾆␠ߩฦᖱႎࠪࠬ࠹ࡓߦ㑐ߔࠆࠢ࡜࠙࠼/SaaS ߩ೑↪㧔ࠢ࡜࠙࠼਄ߦ᭴▽ߒߡ޿ࠆ߽ߩ
߽฽߻㧕⁁ᴫࠍ߅╵߃ਅߐ޿‫ޣޕ‬ᔅ㗇‫ޤ‬
A
ၮᐙ♽ࠪࠬ࠹ࡓ
೑↪ਛ
೑↪ᬌ⸛ਛ
೑↪੍ቯߥߒ
1
㘈ቴ▤ℂ㧔CRM㧕
Ƒ
Ƒ
Ƒ
2
༡ᬺᡰេ㧔SFA㧕
Ƒ
Ƒ
Ƒ
3
⽼ᄁ࡮࿷ᐶ▤ℂ
Ƒ
Ƒ
Ƒ
4
↢↥▤ℂ
Ƒ
Ƒ
Ƒ
5
ડᬺ⾗Ḯ⸘↹㧔ERP㧕
Ƒ
Ƒ
Ƒ
6
ൕᕃ▤ℂ
Ƒ
Ƒ
Ƒ
7
⛎ਈ⸘▚
Ƒ
Ƒ
Ƒ
8
ળ⸘࡮⽷ോ
Ƒ
Ƒ
Ƒ
9
ၮᐙ♽ࠪࠬ࠹ࡓ㧦
Ƒ
Ƒ
Ƒ
ߘߩઁ㧔⥄↱⸥ㅀ㧕
iii - 22
B
㕖ၮᐙ♽ࠪࠬ࠹ࡓ
೑↪ਛ
೑↪ᬌ⸛ਛ
೑↪੍ቯߥߒ
1
ࠣ࡞࡯ࡊ࠙ࠚࠕ
Ƒ
Ƒ
Ƒ
2
ࡔ࡯࡞㧔࠙ࠚࡉࡔ࡯࡞฽߻㧕
Ƒ
Ƒ
Ƒ
3
࠹࡟ࡆળ⼏ࠪࠬ࠹ࡓ
Ƒ
Ƒ
Ƒ
4
SNS‫࡞࡯࠷࠻࠶ࡖ࠴ޔ‬
Ƒ
Ƒ
Ƒ
5
ᢥᦠ࠷࡯࡞㧔Office ♽
Ƒ
Ƒ
Ƒ
6
Ꮽ␿࡮ᢥᦠ▤ℂࠪࠬ࠹ࡓ
Ƒ
Ƒ
Ƒ
7
e ࡜࡯࠾ࡦࠣ
Ƒ
Ƒ
Ƒ
8
ࡈࠔࠗ࡞ォㅍ࠷࡯࡞
Ƒ
Ƒ
Ƒ
9
ࡎ࡯ࡓࡍ࡯ࠫㆇ༡
Ƒ
Ƒ
Ƒ
10
EC ࠨࠗ࠻ㆇ༡
Ƒ
Ƒ
Ƒ
11
ࠦ࡯࡞࠮ࡦ࠲࡯ᡰេ
Ƒ
Ƒ
Ƒ
12
࠙ࠖ࡞ࠬኻ╷㧔࠮ࠠࡘ࡝࠹ࠖ
Ƒ
Ƒ
Ƒ
13
ଚ౉ᬌ⍮㧔࠮ࠠࡘ࡝࠹ࠖ
Ƒ
Ƒ
Ƒ
14
࠙ࠖ࡞ࠬኻ╷‫ޔ‬ଚ౉ᬌ⍮એᄖߩ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
Ƒ
࠮ࠠࡘ࡝࠹ࠖ㑐ㅪࠨ࡯ࡆࠬ㧔⥄
↱⸥ㅀ
15
㕖ၮᐙ♽ࠪࠬ࠹ࡓ㧦
ߘߩઁ㧔⥄↱⸥ㅀ
Q2 ⾆␠ߩ໧ 1 ߩࠪࠬ࠹ࡓࠍ฽߻ో␠ߩోᖱႎࠪࠬ࠹ࡓߦ߅ߌࠆࠢ࡜࠙࠼/SaaS ߩ೑↪ഀว
ߪߤߩ⒟ᐲߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯ
ߒߚᣇ‫ޤ‬
1㧚 5㧑ᧂḩ
2㧚 5㨪10㧑ᧂḩ
3㧚 10㨪20㧑ᧂḩ
4㧚 20㨪30㧑ᧂḩ
5㧚 30㨪40㧑ᧂḩ
6㧚 40㨪50㧑ᧂḩ
7㧚 50㨪60㧑ᧂḩ
8㧚 60㨪70㧑ᧂḩ
9㧚 70㨪80㧑ᧂḩ
10㧚 80㨪90㧑ᧂḩ
11㧚 90㨪100㧑
iii - 23
Q3 ⾆␠ߢߪࠢ࡜࠙࠼/SaaS ࠍߤߩࠃ߁ߥᒻᘒߢ᭴▽‫ޔ‬೑↪ߒߡ޿߹ߔ߆‫⁁ߩ␠⾆߽ᦨޕ‬ᴫ
ߦㄭ޿߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޣޕ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇ‫ޤ‬
̪ Q1 ߢ A‫ޔ‬B ਔᣇߦ߅޿ߡ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪߘࠇߙࠇߦߟ޿ߡ࿁╵‫ ޕ‬ᣇߩ
ߺ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪ‫ ޔ‬ᣇߩߺ࿁╵‫ޕ‬
‫ޣ‬A.ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
1㧚 ᄖㇱߩࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߩࠢ࡜࠙࠼ⅣႺࠍ೑↪ߒߡ޿ࠆ‫ޕ‬
2㧚 ⥄␠ߦࠢ࡜࠙࠼ⅣႺࠍ᭴▽ߒߡ޿ࠆ‫ޕ‬
‫ޣ‬B.㕖ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
1㧚 ᄖㇱߩࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߩࠢ࡜࠙࠼ⅣႺࠍ೑↪ߒߡ޿ࠆ‫ޕ‬
2㧚 ⥄␠ߦࠢ࡜࠙࠼ⅣႺࠍ᭴▽ߒߡ޿ࠆ‫ޕ‬
Q4 ⾆␠ߢߪࠢ࡜࠙࠼/SaaS ኾᬺ⠪㧔⋥ធࠢ࡜࠙࠼/SaaS ߩࡊ࡜࠶࠻ࡈࠜ࡯ࡓ߿ࠕࡊ࡝ࠤ࡯
࡚ࠪࡦࠍឭଏߔࠆ੐ᬺ⠪ߣߒ‫ޔ‬ዉ౉ᡰេߩߺࠍⴕ߁੐ᬺ⠪╬ߪ฽߹ߥ޿㧕ࠍว⸘૗␠೑↪ߒ
ߡ޿߹ߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇ‫ޤ‬
̪ Q1 ߢ A‫ޔ‬B ਔᣇߦ߅޿ߡ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪߘࠇߙࠇߦߟ޿ߡ࿁╵‫ ޕ‬ᣇߩ
ߺ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪ‫ ޔ‬ᣇߩߺ࿁╵‫ޕ‬
‫ޣ‬A.ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
1㧚 1 ੐ᬺ⠪ߩߺ
2㧚 2㨪5 ੐ᬺ⠪
3㧚 6㨪10 ੐ᬺ⠪
4㧚 11 ੐ᬺ⠪એ਄
5㧚 ೑↪ߒߡ޿ߥ޿㧔⥄␠෸߮⥄␠ࠣ࡞࡯ࡊౝߩߺߢ᭴▽‫ޔ‬೑↪ߒߡ޿ࠆ㧕
‫ޣ‬B.㕖ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
1㧚 1 ੐ᬺ⠪ߩߺ
2㧚 2㨪5 ੐ᬺ⠪
3㧚 6㨪10 ੐ᬺ⠪
4㧚 11 ੐ᬺ⠪એ਄
5㧚 ೑↪ߒߡ޿ߥ޿㧔⥄␠෸߮⥄␠ࠣ࡞࡯ࡊౝߩߺߢ᭴▽‫ޔ‬೑↪ߒߡ޿ࠆ㧕
ߔߴ
Q5 ⾆␠ߢࠢ࡜࠙࠼/SaaS ࠍዉ౉ߔࠆ㓙‫ޕ߆ߚߒ߹޿ⴕߦ߁ࠃߩߤޔ‬ᒰߡߪ߹ࠆ߽ߩࠍߔ
ߡ߅ㆬ߮ਅߐ޿‫ޣޕ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇ‫ޤ‬
̪ Q1 ߢ A‫ޔ‬B ߩਔᣇߦ߅޿ߡ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪߘࠇߙࠇߦߟ޿ߡ࿁╵‫ ޕ‬ᣇ
ߩߺ‫ޟ‬೑↪ਛ‫ߣޠ‬࿁╵ߒߚ႐วߪ‫ ޔ‬ᣇߩߺ࿁╵‫ޕ‬
iii - 24
‫ޣ‬A.ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
1㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߩዉ౉ᡰេࠍฃߌߚ
2㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪એᄖߩ੐ᬺ⠪ߦࠃࠆዉ౉ᡰេ㧔ࠦࡦࠨ࡞࠹ࠖࡦࠣ‫ޔ‬ታ㓙ߩࠢ
࡜࠙࠼/SaaS ᭴▽ࠍ฽߻㧕ࠍฃߌߚ
3㧚 ⥄␠ߢዉ౉ߒߚ
4㧚 ࠊ߆ࠄߥ޿
‫ޣ‬B.㕖ၮᐙ♽ࠪࠬ࠹ࡓ‫ޤ‬
1㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߩዉ౉ᡰេࠍฃߌߚ
2㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪એᄖߩ੐ᬺ⠪ߦࠃࠆዉ౉ᡰេ㧔ࠦࡦࠨ࡞࠹ࠖࡦࠣ‫ޔ‬ታ㓙ߩࠢ
࡜࠙࠼/SaaS ᭴▽ࠍ฽߻㧕ࠍฃߌߚ
3㧚 ⥄␠ߢዉ౉ߒߚ
4㧚 ࠊ߆ࠄߥ޿
Q6 ⾆␠ߢࠢ࡜࠙࠼/SaaS ࠍዉ౉ߔࠆߦᒰߚࠅ‫࠼࠙࡜ࠢޔ‬/SaaS ኾᬺ⠪ߩ೑↪ᬌ⸛‫ޔ‬ㆬቯߦ
߅޿ߡ૗ࠍ㊀ⷞߒ߹ߒߚ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 5 ߟ߹ߢ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ࠍޠ‬
1 ߟએ਄ㆬᛯߒߚᣇ‫ޤ‬
1㧚 ଔᩰ
2㧚 ᯏ⢻࡮ࠨ࡯ࡆࠬߩ⾰
3㧚 ⷙᮨ
4㧚 ታ❣㧔ᣢሽ㘈ቴ‫ࠩ࡯࡙ޔ‬ᢙ㧕
5㧚 ࠮ࠠࡘ࡝࠹ࠖኻ╷
6㧚 ੐ᬺ⛮⛯ᕈ㧔ା㗬ᕈ㧕
7㧚 ࠺࡯࠲࠮ࡦ࠲࡯ߩ႐ᚲ㧔࿖ౝ㒢ቯ╬㧕
8㧚 ࠨࡐ࡯࠻૕೙
9㧚 ⹺⸽࡮⹺ቯ╬ߩขᓧ
10㧚 ╙ 3 ⠪ߩផ⮈㧔ࠦࡦࠨ࡞࠹ࠖࡦࠣ╬ߦࠃࠆખ੺㧕
11㧚 ࠊ߆ࠄߥ޿
12㧚 ߘߩઁ㧔⥄↱⸥ㅀ㧕
Q7 ⾆␠ߢߪ‫␠ޔ‬ౝߩࠢ࡜࠙࠼/SaaS ೑↪ߦ߅޿ߡ‫࠼࠙࡜ࠢޔ‬/SaaS ኾᬺ⠪ㆬቯ߿ᄾ⚂╬ࠍ
ߤߩࠃ߁ߦ▤ℂߒߡ޿߹ߔ߆‫⁁ߩ␠⾆߽ᦨޕ‬ᴫߦㄭ޿߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬Q1 ߢ‫ޟ‬೑
↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇߢ‫ޔ‬Q4 ߢㆬᛯ⢇ 5 ࠍㆬᛯߒߡ޿ߥ޿႐ว‫ޤ‬
1㧚 ᖱႎࠪࠬ࠹ࡓㇱ㐷ߢ৻᜝▤ℂߒߡ޿ࠆ
2㧚 ⺞㆐㧔ࠕ࠙࠻࠰࡯ࠪࡦࠣᜂᒰ㧕ㇱ㐷ߢ৻᜝▤ℂߒߡ޿ࠆ
3㧚 ฦ੐ᬺㇱ㐷߿ㇱ⟑ߢ୘೎ߦ▤ℂߒߡ޿ࠆ
4㧚 ኻ⽎ࠪࠬ࠹ࡓߩࠝ࡯࠽࡯ࠪ࠶ࡊߦᔕߓߡࠤ࡯ࠬࡃࠗࠤ࡯ࠬ
5㧚 ߘߩઁߩ႐ว㧔⥄↱⸥ㅀ㧕
iii - 25
Q8 ⾆␠ߢߪ‫␠ޔ‬ౝߩࠢ࡜࠙࠼/SaaS ೑↪ߦ߅޿ߡ‫▤࠻ࡦ࠙ࠞࠕޔ‬ℂ߿ᄌᦝ▤ℂ╬ߩㆇ↪㕙
ߩ▤ℂࠍߤߩࠃ߁ߦⴕߞߡ޿߹ߔ߆‫⁁ߩ␠⾆߽ᦨޕ‬ᴫߦㄭ޿߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬Q1
ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇ‫ޤ‬
1㧚 ᖱႎࠪࠬ࠹ࡓㇱ㐷ߢ৻᜝▤ℂߒߡ޿ࠆ
2㧚 ⺞㆐㧔ࠕ࠙࠻࠰࡯ࠪࡦࠣᜂᒰ㧕ㇱ㐷ߢ৻᜝▤ℂߒߡ޿ࠆ
3㧚 ฦ੐ᬺㇱ㐷߿ㇱ⟑ߢ୘೎ߦ▤ℂߒߡ޿ࠆ
4㧚 ᆔ⸤వߢ▤ℂߒߡ޿ࠆ
5㧚 ኻ⽎ࠪࠬ࠹ࡓߩࠝ࡯࠽࡯ࠪ࠶ࡊߦᔕߓߡࠤ࡯ࠬࡃࠗࠤ࡯ࠬ
6㧚 ߘߩઁߩ႐ว㧔⥄↱⸥ㅀ㧕
Q9 ⾆␠ߢࠢ࡜࠙࠼/SaaS ࠍዉ౉ߔࠆߦᒰߚࠅ‫⧰ޔ‬ഭߒߚߩߪߤߩࠃ߁ߥὐߢߔ߆‫ޕ‬ᒰߡߪ
߹ࠆ߽ߩࠍ 3 ߟ߹ߢ߅ㆬ߮ਅߐ޿‫ޣޕ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇ‫ޤ‬
1㧚 ౝㇱ㧔␠ౝ‫♽ޔ‬೉ડᬺ㧕߳ߩ⺑᣿
2㧚 㘈ቴ࡮ขᒁవ߳ߩ⺑᣿
3㧚 ੐೨⺞ᩏ࡮ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ㆬᛯ
4㧚 ᄾ⚂ᤨߩ੤ᷤ
5㧚 ᣢሽࠪࠬ࠹ࡓ߆ࠄߩ⒖ⴕᤨߩ੍▚⏕଻
6㧚 ᣢሽࠪࠬ࠹ࡓ߆ࠄߩ⒖ⴕ
7㧚 ᣢሽࠪࠬ࠹ࡓߣࠢ࡜࠙࠼/SaaS ߩ⋧੕ㆇ↪ᕈߩ⏕଻
8㧚 ⇣ߥࠆࠢ࡜࠙࠼/SaaS 㑆ߩ⋧੕ㆇ↪ᕈߩ⏕଻
9㧚 ೑↪⁁ᴫߩ⛔৻▤ℂ㧔ㇱ⟑Ფߦ೑↪ߒߡ޿ࠆߚ߼‫ޔ‬ᖱႎࠪࠬ࠹ࡓㇱ㐷߇ో૕ߩ೑↪
⁁ᴫࠍᛠីߢ߈ߥ޿╬㧕
10㧚 ࠮ࠠࡘ࡝࠹ࠖ⏕଻
11㧚 ㆇ↪ᤨߩ⽶⩄
12㧚 ߘߩઁ㧔⥄↱⸥ㅀ㧕
13㧚 ․ߦ⧰ഭߒߚὐߪߥ޿
Q10 ⾆␠ߢࠢ࡜࠙࠼/SaaS ࠍዉ౉ߒߚߎߣߢ‫ޔ‬ᓧࠄࠇߚࡔ࡝࠶࠻ߪ૗ߢߔ߆‫ޕ‬ᒰߡߪ߹ࠆ
߽ߩࠍ 3 ߟ߹ߢ߅ㆬ߮ਅߐ޿‫ޣޕ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇ‫ޤ‬
1㧚 ࠪࠬ࠹ࡓ㐿⊒ࠦࠬ࠻ߩ೥ᷫ
2㧚 ࡂ࡯࠼࠙ࠚࠕߩࠦࠬ࠻೥ᷫ
3㧚 ࠰ࡈ࠻࠙ࠚࠕ࡮ࡒ࠼࡞࠙ࠚࠕߩ࡜ࠗ࠮ࡦࠬ⾌↪ߩ೥ᷫ
4㧚 ㆇ↪࡮ࡔࡦ࠹࠽ࡦࠬࠦࠬ࠻ߩ೥ᷫ
5㧚 ࠪࠬ࠹ࡓߩ㐿⊒ᦼ㑆ߩ⍴❗
6㧚 น↪ᕈߩ㜞ߐ㧔ࠪࠬ࠹ࡓߩ቟ቯᕈߩ㜞ߐ㧕
7㧚 ᜛ᒛᕈߩ㜞ߐ㧔৻ᤨ⊛ߦᔅⷐߥ࡝࠰࡯ࠬߦኻᔕߢ߈ࠆ╬㧕
8㧚 ࠨ࡯ࡆࠬ࡮ᯏ⢻ߩలታ
iii - 26
9㧚 ࠨࡐ࡯࠻૕೙ߩలታ
10㧚 ᬺോല₸ߩะ਄
11㧚 ┵ᧃߩ⥄↱ᐲ(ฦ⒳ࡕࡃࠗ࡞┵ᧃ╬ߢ߽೑↪ߢ߈ࠆ╬)
12㧚 ࠮ࠠࡘ࡝࠹ࠖߩᒝൻ
13㧚 ⋭ࠛࡀߥߤⅣႺ㕙ߢߩലᨐ
14㧚 ߘߩઁ㧔⥄↱⸥ㅀ㧕
15㧚 ࡔ࡝࠶࠻ߪ․ߦߥ޿
Q11 ⾆␠ߢࠢ࡜࠙࠼/SaaS ࠍዉ౉ߔࠆ㓙‫ࠖ࠹࡝ࡘࠠ࠮ߥ߁ࠃߩߤޔ‬ኻ╷ߩᣇ㊎ࠍߣߞߡ޿
߹ߔ߆‫⁁ߩ␠⾆߽ᦨޕ‬ᴫߦㄭ޿߽ߩ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒ
ߚᣇ‫ޤ‬
1㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߩ࠮ࠠࡘ࡝࠹ࠖኻ╷ߩߺߢኻᔕߔࠆ
2㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߣ੤ᷤߒߡ‫ޔ‬ㅊടߩ࠮ࠠࡘ࡝࠹ࠖኻ╷ࠍଐ㗬ߔࠆ
3㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߩ࠮ࠠࡘ࡝࠹ࠖኻ╷ߣ‫ߩ␠⥄ޔ‬ᣢሽߩ࠮ࠠࡘ࡝࠹ࠖኻ╷ࠍ⚵
ߺวࠊߖߡኻᔕߔࠆ
4㧚 ⥄␠ߢᣂߚߦ࠮ࠠࡘ࡝࠹ࠖኻ╷ࠍታᣉߔࠆ
5㧚 ⥄␠ߩᣢሽߩ࠮ࠠࡘ࡝࠹ࠖኻ╷ߩߺߢኻᔕߔࠆ
6㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪એᄖߩ╙ 3 ⠪ߦࠃࠆᣂߚߥ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬࠍ೑↪ߔࠆ
7㧚 ߘߩઁ㧔⥄↱⸥ㅀ㧕
Q12 ⾆␠߇೑↪ߒߡ޿ࠆࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߦ߅޿ߡታᣉߐࠇߡ޿ࠆ࠮ࠠࡘ࡝࠹ࠖኻ╷
ߩ࡟ࡌ࡞ࠍߤߩࠃ߁ߦ⹏ଔߒߡ޿߹ߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬Q1 ߢ‫ޟ‬೑
↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇߢ‫ޔ‬Q4 ߢㆬᛯ⢇ 5 ࠍㆬᛯߒߡ޿ߥ޿႐ว‫ޤ‬
1㧚 ఝࠇߡ޿ࠆ
2㧚 ᭎ߨ໧㗴ߥ޿
3㧚 ᄙዋਇ቟߇޽ࠆ
4㧚 ోߊା↪ߢ߈ߥ޿
5㧚 ࠊ߆ࠄߥ޿
Q13 ⾆␠ߩࠢ࡜࠙࠼/SaaS ⒖ⴕ೨ߩࠪࠬ࠹ࡓߣᲧセߒߡ‫⃻ޔ‬࿷೑↪ߒߡ޿ࠆࠢ࡜࠙࠼/SaaS
ߩ࠮ࠠࡘ࡝࠹ࠖ࡟ࡌ࡞ࠍߤߩࠃ߁ߦ⹏ଔߒߡ޿߹ߔ߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ
޿‫ޣޕ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇ‫ޤ‬
1㧚 ࠢ࡜࠙࠼/SaaS ዉ౉೨ߦᲧߴߡ቟ᔃߢ߈ࠆ
2㧚 ࠢ࡜࠙࠼/SaaS ዉ౉೨ߣᲧߴߡਇ቟߇ᄢ߈޿
3㧚 ࠢ࡜࠙࠼/SaaS ዉ౉೨ߣᄌࠊࠄߥ޿
iii - 27
Q14 ⾆␠ߢࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߦኻߒߡቯᦼ⊛ߦታᣉߒߡ޿ࠆ࠮ࠠࡘ࡝࠹ࠖߩ࠴ࠚ࠶ࠢ
ߔߴߡ߅ㆬ߮ਅߐ޿‫ޕ‬
‫ޣ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄
૕೙ߪ޽ࠅ߹ߔ߆‫ޕ‬ታᣉߒߡ޿ࠆ߽ߩࠍߔ
ㆬᛯߒߚᣇߢ‫ޔ‬Q4 ߢㆬᛯ⢇ 5 ࠍㆬᛯߒߡ޿ߥ޿႐ว‫ޤ‬
1㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߦኻߔࠆ⋥ធ⋙ᩏ
2㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪߇ᄾ⚂ߒߚ⋙ᩏੱߦࠃࠆ⋙ᩏႎ๔ᦠߩ㑛ⷩ
3㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߩࠪࠬ࠹ࡓߦኻߔࠆ࠹ࠬ࠻(᡹᠄࠹ࠬ࠻╬)ߩታᣉ
4㧚 ࠺࡯࠲࠮ࡦ࠲࡯╬‫࠼࠙࡜ࠢޔ‬/SaaS ኾᬺ⠪ᣉ⸳ߩ⷗ቇળ
5㧚 ᖱႎ࠮ࠠࡘ࡝࠹ࠖߦ㑐ߔࠆ࠴ࠚ࠶ࠢ࡝ࠬ࠻ߩឭ಴
6㧚 ᖱႎ࠮ࠠࡘ࡝࠹ࠖߦ㑐ߔࠆࠕࡦࠤ࡯࠻࡮ࠗࡦ࠲ࡆࡘ࡯ߩታᣉ
7㧚 ߘߩઁ㧔⥄↱⸥ㅀ㧕
8㧚 ․ߦታᣉߒߡ޿ߥ޿
Q15 ࠢ࡜࠙࠼/SaaS ೑↪ߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ਄ߩ⺖㗴ߪߤ߁޿ߞߚὐߦ޽ࠆߣᕁ޿߹ߔ
߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍߔߴߡ߅ㆬ߮ਅߐ޿‫ޣޕ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇ‫ޤ‬
1㧚 ࠺࡯࠲߇␠ᄖߦ଻▤ߐࠇࠆ
2㧚 ࠨ࡯ࡆࠬ߇ࠗࡦ࠲࡯ࡀ࠶࠻਄ߦ౏㐿ߐࠇࠆ
3㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߩᣉ⸳࡮ࡀ࠶࠻ࡢ࡯ࠢߩน↪ᕈ߇ૐ޿
4㧚 ࡔࡦ࠹࠽ࡦࠬᤨ㑆ࠍ▤ℂߢ߈ߥ޿
5㧚 ᣢሽࠪࠬ࠹ࡓߣߩ⋧੕ㆇ↪ᕈ߇⏕଻ߢ߈ߥ޿
6㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߩᓥᬺຬߦࠃࠆࡒࠬ‫ޔ‬ౝㇱਇᱜߩน⢻ᕈ߇޽ࠆ
7㧚 ✕ᕆᤨߩᓳᣥ૕೙߇᣿⏕ߢߥ޿
8㧚 ✕ᕆᤨߩ࠺࡯࠲଻ోߩᣇ㊎߇᣿⏕ߢߥ޿
9㧚 ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ࡮ᯏ⢻߇ૐ޿
10㧚 ⋥ធ⊛ߥ⋙ᩏࠍታᣉߢ߈ߥ޿
11㧚 ࠢ࡜࠙࠼/SaaS ኾᬺ⠪ߩୟ↥࡮ࠨ࡯ࡆࠬ஗ᱛߩน⢻ᕈ߇޽ࠆ
12㧚 ߘߩઁ㧔⥄↱⸥ㅀ㧕
13㧚 ․ߦߥ޿
Q16 ੹ᓟࠢ࡜࠙࠼/SaaS ೑↪ߦ߅޿ߡ‫ࠍࠬࡆ࡯ࠨߥ߁ࠃߩߤޔ‬లታߒߡ߶ߒ޿ߣᕁ޿߹ߔ
ߔߴߡ߅ㆬ߮ਅߐ޿‫ޣޕ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇ‫ޤ‬
߆‫ޕ‬ᒰߡߪ߹ࠆ߽ߩࠍߔ
1㧚 ࠢ࡜࠙࠼/SaaS ዉ౉ᡰេ㧔ࠦࡦࠨ࡞࠹ࠖࡦࠣ‫ޔ‬᭴▽╬㧕
2㧚 ࠢ࡜࠙࠼/SaaS ߩࡊ࡜࠶࠻ࡈࠜ࡯ࡓߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ߳ߩ╙ 3 ⠪⹏ଔ
3㧚 ࠢ࡜࠙࠼/SaaS ߩࠕࡊ࡝ࠤ࡯࡚ࠪࡦߦ߅ߌࠆ࠮ࠠࡘ࡝࠹ࠖ߳ߩ╙ 3 ⠪⹏ଔ
4㧚 ᣢሽࠪࠬ࠹ࡓ߽฽߼ߚో૕ࠪࠬ࠹ࡓߦኻߔࠆ࠮ࠠࡘ࡝࠹ࠖࠨ࡯ࡆࠬ
5㧚 ⶄᢙߩࠢ࡜࠙࠼/SaaS ኾᬺ⠪ࠍ೑↪ߔࠆ㓙ߩ⛔วࠨ࡯ࡆࠬ
6㧚 ࠢ࡜࠙࠼ߩࠕࠞ࠙ࡦ࠻▤ℂ࡮⹺⸽ࠨ࡯ࡆࠬ
iii - 28
7㧚 ߘߩઁ㧔⥄↱⸥ㅀ㧕
8㧚 ․ߦߥ޿
Q17 ⾆␠ߩᖱႎࠪࠬ࠹ࡓ೑↪ߦ߅ߌࠆ㐳ᦼ⊛ߥዷᦸࠍߤߩࠃ߁ߦ⠨߃ߡ޿߹ߔ߆‫ޕ‬ᒰߡߪ
߹ࠆ߽ߩࠍ 1 ߟ߅ㆬ߮ਅߐ޿‫ޣޕ‬Q1 ߢ‫ޟ‬೑↪ਛ‫ ࠍޠ‬1 ߟએ਄ㆬᛯߒߚᣇ‫ޤ‬
1㧚 ᣢሽࠪࠬ࠹ࡓߣࠢ࡜࠙࠼/SaaS ࠍ⚵ߺวࠊߖ‫ᦨޔ‬ㆡߥᒻߢ೑↪ߒߡ޿߈ߚ޿
2㧚 ᄙߊߩࠪࠬ࠹ࡓࠍࠢ࡜࠙࠼/SaaS ߦ⒖ⴕߐߖߡ޿߈ߚ޿
3㧚 ᣢሽߩࠢ࡜࠙࠼/SaaS ࠍ߿߼ߡ‫ޔ‬రߩࠪࠬ࠹ࡓߦᚯߒߚ޿
4㧚 ᣢሽߩࠢ࡜࠙࠼/SaaS ࠍ߿߼ߡ‫ޔ‬೎ߩᒻᘒ߳⒖ⴕߐߖߚ޿
5㧚 ߘߩઁ㧔⥄↱⸥ㅀ㧕
iii - 29
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