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The Structure of Attitudes
548 in review Chapter 14 Social Psychology SOME BIASES IN SOCIAL PERCEPTION Bias Description Importance of first impression Ambiguous information is interpreted in line with a first impression, and the initial schema is recalled better and more vividly than any later correction to it. Actions based on this impression may elicit behavior that confirms it. Fundamental attribution error The tendency to overattribute the behavior of others to internal factors. Actor-observer bias The tendency for actors to attribute their own behavior to external causes and for observers to attribute the behavior of others to internal factors. Self-serving bias The tendency to attribute one’s successes to internal factors and one’s failures to external factors. Unrealistic optimism The tendency of people to believe that good things will happen to them but that bad things will not. ? 1. The fundamental attribution error appears to be somewhat less likely to occur among people in cultures. 2. First impressions form , but change . 3. If you believed that immigrants’ successes are due to government help but that their failures are due to laziness, you would be committing the error. Attitudes 䉴 Do attitudes always determine behavior? Our views about health, safety, or any other topic reflect our attitudes. Social psychologists have studied this aspect of social cognition longer and more intensely than any other. An attitude is the tendency to think, feel, or act positively or negatively toward objects in our environment (Albarracín, Johnson, & Zanna, 2005). Attitudes play an important role in guiding how we react to other people, what causes and politicians we support, which products we buy, and countless other daily decisions. The Structure of Attitudes attitude A tendency toward a particular cognitive, emotional, or behavioral reaction to objects in one’s environment. Social psychologists have long viewed attitudes as having three components (Fabrigar, MacDonald, & Wegener, 2005). The cognitive component is a set of beliefs about the attitude object. The emotional, or affective, component includes feelings about the object. And the behavioral component is the way people act toward the object. If these three components were always in harmony, we would be able to predict people’s behavior toward the homeless, for example, on the basis of the thoughts or feelings they express, and vice versa. This is often not the case, however (Schwarz & Bohner, 2001). Many people’s charitable thoughts and sympathetic emotions regarding the homeless are never translated into actions aimed at helping them. What determines whether people’s behavior will be consistent with the cognitive and affective components of their attitudes? Several factors are important. For one thing, behavior is more likely to be consistent with attitude when people see the attitude as important and relevant to their lives (Kenrick et al., 2005; Skitka, Bauman, & Sargis, 2005). Attitude-behavior consistency is also more likely when the behavioral component